The aim of this position is to ensure the smooth running of NOAH Enterprise’s business functions through effective and efficient management, enabling our staff to make a real difference to the lives of those who are among the poorest in our community.
This role sits within our Senior Management Team and has line management responsibilities. It will cover multiple operational functions including HR, IT service management and oversight, marketing and communications, facilities management, health and safety, business assurance, compliance and business continuity planning as well as supporting the CEO with various strategic and administrative tasks.
The Business Operations Manager will be responsible for ensuring the above functions are carried out within budget. This will require a combination of outsourcing, volunteer management, team development, and carrying out duties based on individual knowledge and expertise.
Our core values are care, compassion and commitment underpinned by respect for the unique dignity of every person, and these must be demonstrated throughout.
Vision
NOAH Enterprise is a charity which seeks, out of Christian conviction, to help the most disadvantaged in the local community. ... Read more
The client requests no contact from agencies or media sales.
We are looking for an Office and Data Coordinator, who will hold responsibility for coordinating and enabling our office and data functions, as well as ensuring the smooth running of the head office.
Title: Office and Data Coordinator
Working base: Flitwick
Contract type: Permanent~
Salary: £21,822 F.T.E (£14,744.59 actual)
Contracted hours: 25 hours per week
Working days and hours: Monday to Friday, 5 hours per day
Responsibilities:
- Maintain an effective workforce for the function in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of the Office Administrator).
- Hold responsibility for managing, developing and maintaining Mind BLMK’s service data capture function, reporting and systems administration in line with Mind BLMK’s contracts and systems requirements and procedures (bespoke, case management, client and volunteer databases).
- Work with the office Administrator and wider HQ team to ensure the office functions day-to-day (H&S, First Aid, Fire Marshal, monthly visual checks, risk assessments, Housekeeping, volunteer support, purchasing office / kitchen equipment and supplies)
- Working with Finance and Resource Manager ensure systems including SharePoint, IT and telecoms are developed and maintained with support from the Office administrator.
- Ensure high quality customer services is maintained through the information and enquiries function. Overseeing a whole office approach to answering the phone and door (ensure appropriate Access to Services information flow, deal with enquiries and signpost where appropriate, and escalate potential safeguarding issues to the Safeguarding Lead).
- Coordinate and manage specific and one-off pieces of work and/or projects and exercises that involve the collection, coordination, quality checks and submission of Mind BLMK data, reports as required (Mind quarterly Return, MQM, scorecard, tender application data, Mind Quarterly return organisational surveys and questionnaires) and the implementation of a new CRM system across the organisation.
- Support the roles and responsibilities of the Finance and Resource Manager and other Senior Managers as required including but not limited to attending the GQP committee.
- Represent Mind BLMK when at events and meetings, ensure an external presence to promote Mind BLMK’s services to increase awareness and beneficiaries.
Closing date: Wednesday 27th May at 10am
To Apply:
Please click 'Apply' to be redirected to our website, where you can download the role profile and application form.
No agencies please.