Volunteer engagement manager jobs
About Local Voice and Healthwatch
Local Voice is an independent charity delivering Healthwatch services in Waltham Forest and Newham. Healthwatch gives local people a strong voice in shaping health and social care. We gather community insights, identify what is and isn’t working, support improvement, and represent people’s experiences to decision-makers.
About the role
We are looking for an experienced and organised Operations Manager to oversee the day-to-day delivery of Healthwatch Waltham Forest and Healthwatch Newham. You will manage operational activity, support staff and volunteers, maintain strong governance processes, and ensure that insight gathered from local people leads to meaningful improvements.
You will work closely with the Chief Executive and Advisory Groups in each borough and help shape annual work programmes based on evidence, engagement, and co-production.
What we are looking for
- Experience managing projects, teams, and budgets
- Strong organisational and problem-solving skills
- Ability to build relationships with statutory, voluntary and community partners
- Understanding of Healthwatch, community engagement, or health and social care
- Commitment to equity, diversity, and high-quality community insight
Full details are in the Job Description and Person Specification.
The client requests no contact from agencies or media sales.
Department: Property Services
Contract: Permanent
Hours: Full Time (5 days per week, onsite and/or in the field — not a hybrid role)
Salary: £38,750 per annum
DBS requirement: None
Property Manager – A Strategic Career Opportunity in one of London’s Most Significant Estates
The London Diocesan Fund (LDF) is seeking an ambitious, recently qualified surveyor to join its Asset Management team of four other surveyors. This is a unique opportunity to work within one of London’s most diverse and historically significant estates, comprising over 1,500 assets across 18 boroughs, collaborating with leading consultants.
As Property Manager, you will enjoy a high degree of autonomy and play a pivotal role in shaping the future of the estate. This position offers exceptional opportunities for professional development and forms part of the team’s long-term strategy.
Key Benefits of the Role:
- Purpose and Impact: Reduce risk and costs through excellent management of multi-occupied properties
- Optimise assets held by c.125 internal clients that support the mission of the Church of England in London
- Autonomy and Responsibility: Lead property management services across the Diocese and be the asset management lead for a defined area.
- Strategic Exposure: Gain experience in complex property law, charity governance, ESG initiatives, and heritage compliance.
- Career Growth: Benefit from structured development opportunities designed to accelerate your career development.
Candidate Profile:
- Degree in Real Estate with strong analytical and commercial skills.
- Excellent communication and relationship-building ability.
- Proactive, adaptable, and committed to professional excellence.
- Commitment to London real estate and the optimisation of property assets
- Right to work in the UK.
This is more than a property management role—it is a strategic career move offering influence, growth, and purpose within one of the UK’s most dynamic property environments.
Key Responsibilities
- Manage a mixed property portfolio, overseeing service charges, lease events, tenant applications, and contractor performance.
- Lead on property data, reporting, and performance metrics, supporting strategic estate management.
- Work with internal teams on refurbishments, building projects, and wider property management plans.
- Build strong relationships with clergy, parishes, and tenants, offering guidance to maximise the value and potential of church land and buildings.
- Support market research, financial analysis, insurance processes, and the digitisation of property records.
- Contribute to ESG, Net Zero, and organisational culture initiatives.
Please refer to the attached Job Description for the full details of this role.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. You can find our Diocesan 2030 vision, which outlines our priorities for the next 10 years on our website.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
To apply
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
Interviews will be held in person on 20 January 2026. Early applications are encouraged, as the position may be filled before the closing
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Team: Community Fundraising
Location: Kent & Sussex (successful candidate must be based within the region as this is a hybrid role working both from home and within the region)
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £30,809.93 per annum
Contract: Fixed term until 31st July 2026
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Fundraising Volunteer Team Leader:
- To recruit, develop, retain and support a diverse team of volunteers to enhance community fundraising activities and income generating opportunities.
- To lead on the promotion and coordination of volunteer activities within a community fundraising hub working collaboratively with the Community Fundraising Officers to drive income generation within the local vicinity.
- To provide practical, role specific and pastoral support for community fundraising volunteers adopting an exemplary approach to volunteer management and volunteer engagement.
- To ensure our dedicated volunteers have excellent experiences and have the skill, resources and motivation to maximize income generating opportunities.
About the Community Fundraising team:
- We sit within the Community Events team
- Our team is responsible for leading and supporting community activities to drive and grow our community fundraised income.
- We currently have a team of over 30
What we’re looking for in our Community Fundraising Volunteer Team Leader:
- Evidence of raising funds in a community fundraising environment
- Good experience in volunteer management/ supervision
- Experience as a team leader or supervisor
- Direct experience of working with volunteers
- Experience in Community Fundraising
- Full UK driving licence and access to a car
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 4th January 2026
Virtual interview date: Week commencing 12th January 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1.Anonymised application form
2.Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.
Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.
This role directly contributes to the Trust’s strategic ambitions by:
- Strengthening public understanding of migraine
- Reducing stigma and misinformation
- Improving healthcare navigation and outcomes
- Supporting clinical and policy change
- Enhancing organisational reach
Key tasks and responsibilities
Producing and maintaining quality information
Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation. This will include: -
· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards
· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication
· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate
· Identify emerging gaps in information and lead the development of new materials
· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials
· Support staffs learning and build knowledge of migraine
Build key strategic partnerships to assist us in disseminating information on migraine.
· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content
· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence
· Represent the charity externally as a health information expert at conferences and events
· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc
· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner
· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience
· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information
· Explore opportunities of coproduction with other charities to further our reach
Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.
· Updating and maintaining the health information web pages
· Lead the monitoring and evaluation of all health information outputs
· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development
· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information
· Keep up to date with relevant information and research on migraine
· Work with external suppliers such as designers, printers
Research
A very small aspect of this role is to be the focal point for our research administration which will include:
· Being the key point of communication and support for the research committee
· Manage administrative duties relating to new applications for research funding and current grant holders
· Co-ordinate and send out papers for research meetings (once a year maximum)
· Liaising with researchers funded by the charity and ensuring project reporting is up to date
· Liaise with the AMRC as and when appropriate
Other
· Represent the charity at appropriate external events for both the public and healthcare professionals
· Build relationships with healthcare professionals, external stakeholders and members of our community
· You may be asked to work outside of office hours or travel within the UK
· Be a supportive and participatory senior member of the team
· Abide by the charity’s policies, practices and core values
· Support diversity and equality of opportunity in the workplace.
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- nsuring project reporting is up to date
- Liaise with the AMRC as and when appropriate
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We will always stand by people standing up to an unjust immigration system. We provide a safe haven for people to rebuild their lives and our Immigration Manager role is a key part of that. Leading our biggest team, you will manage the delivery of our immigration advice projects and work with our Senior Legal Aid Advisor to oversee our legal aid contract.
Main Role:
- Manage and motivate the Immigration Team and supervise the client work.
- Manage and conduct a caseload of immigration advice and casework.
- Ensure that LRMN complies with all regulatory bodies including SRA, IAA, Legal Aid Agency and ICO
- To be responsible for the professional development of the Immigration team
Please see the job pack attached for additional information.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Starlight has a long and successful track record of delivering high-profile, high-value special events, including the prestigious Blenheim Ball, Newbury Race Day, and until recently, the Highclere Clay Pigeon Shoot. These events are supported by influential committees and play a critical role in raising income, stewarding donors and connecting supporters with our purpose.
With a gap in our Philanthropy team and maternity leave expected to begin in March, this 18-month fixed-term role exists to lead and deliver Starlight’s flagship events at a senior level, with immediate responsibility for the Blenheim Ball (April) – the event Tatler refers to as “ society’s smartest ball “chaired by Lady Alexandra Spencer Churchill; and Newbury Race Day (May) – one of Starlight’s longest-standing and most successful supporter events, hosted by Nicky Henderson and his Committee.
This is a senior, delivery-focused role designed for an experienced events professional who can hit the ground running and immediately take ownership of two flagship events. Working closely with the Committees, you will bring leadership, strategic judgement and outstanding project management to ensure these events continue to excel in reputation, income and supporter experience.
We are specifically looking for talented individuals who have a short notice period and are available to start in January. Candidates need only apply if available through to April 2026 with no planned significant periods of leave.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced Conservation Manager who wants to support locally-led biodiversity conservation and make a difference for the most overlooked and threatened species in Southeast Asia?
If that sounds like you, we have an exciting role of Programme Manager (Maternity Cover) to join our team.
You will play a key part in managing and leading the Asian Species Programme, as well as having the opportunity to represent the organisation externally with a variety of stakeholders.
As a standout candidate you will show your strengths in forming strong, trusted relationships with partners, staff and other collaborators, as well as your deep understanding of environmental science and biodiversity conservation.
If this sounds like you, we’d love to hear from you.
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment process.
Closing date: 5th January 2026 10am
First stage interviews (Zoom): 12 – 14 January 2026
Skills assessment (undertaken at home): 15 – 16 January 2026
Second stage interviews (at our office in-person): 21 – 22 January 2026
Synchronicity Earth’s mission is clear: We bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.
We welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet. We welcome applications from people of all backgrounds for this role, and are happy to discuss flexible working arrangements.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
If you would like to take part in the Guaranteed Interview Scheme please follow the instructions in the attached document.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity to build and grow Molly Rose Foundation's lived engagement and youth programmes, and to push for a safer online world driven by the needs and perspectives of lived experience.
Working at the intersect of tech accountability, online safety and suicide prevention, Molly Rose Foundation was founded following the death of 14-year old Molly Russell.
Today we’re committed to building and amplifying the voices of those with lived experiences of online harm – and to challenging government, regulators and tech firms to listen to and act decisively on what they have to say.
MRF is grounded in youth and lived experience, and we will always ensure the lessons of Molly's death act as a catalyst for positive change. You’ll help us maintain and grow our networks to build and amplify the voices of youth, bereaved parents and young people directly impacted by harms, and have a track record in working in partnership across the sector.
As Lived Engagement and Youth Manager you'll build strong internal and external relationships and ensure lived experience and youth runs through everything we do.
You'll manage day-to-day relationships with youth and lived experience advocates and have a strong focus on safeguarding and trauma-informed practice.
This is a rare opportunity to build a lived experience programme that really counts. We’re looking for an exceptional individual who’s motivated by the chance to really make a difference. Your work will help to ensure that tomorrow’s young people live long and stay strong.
MRF is committed to flexible working and we know that a diverse team makes us stronger. While we are recruiting for a full-time position, we will actively consider part-time and flexible working requests.
Please submit your CV and a cover letter, no more than two sides each, to apply for this role. Please refrain from overly relying on AI in your application.
The client requests no contact from agencies or media sales.
Severndroog Castle is a much-loved Grade II* listed historic site, saved by the community and now run by a passionate charity committed to heritage, learning, and local engagement. We are looking for an enthusiastic and people-focused Community and Volunteer Engagement Manager to join our small team and help shape the Castle’s future.
This role is one of two complementary part-time positions forming a collaborative partnership model. You will work closely with the Site and Operations Manager to ensure a joined-up, positive experience for visitors, volunteers, and community partners.
This is an exciting opportunity for someone who enjoys connecting with people, building community relationships, and creating memorable visitor experiences. You will lead our volunteer programme, develop partnerships, support events, and help ensure that Severndroog Castle remains a welcoming and engaging place for all.
- We’re looking for someone who:enjoys working with people, including volunteers, community groups, and visitors
- has experience in community engagement, volunteering, or heritage/cultural settings
- is warm, organised, proactive, and full of ideas to grow participation and outreach
- is a collaborative and supportive team player who thrives in a small organization
Working pattern:
20 hours per week, including some weekends. Hybrid working, with regular on-site presence, and a minimum of one Sunday per month on site.
The client requests no contact from agencies or media sales.
We're looking for an Education & Volunteering Manager to join our central office team and support our mission to deliver expert-led arts and educational events as well as cultural and heritage projects through our membership and local societies.
You'll support the Deputy Chief Executive Officer in building and maintaining The Art Society’s Directory of Lecturers, along with planning and running the annual Directory Day. You’ll also provide general support for the four Heads of Volunteering and their teams (Arts Volunteering, Heritage Volunteers, Trails of Discovery and Church Recording).
Jointly with the Society & Membership Lead, you will manage the administration of the grants programme and the annual arts competition, along with supporting the wider team in responding to enquiries, calls and emails and other duties to assist in the smooth running of The Arts Society.
What you'll be doing (key responsibilities)
- Supporting the recruitment and accreditation of lecturers along with management of the Directory of Lecturers
- Providing general support and advice on education-related queries
- Updating lecturer-related records on our CRM along with web pages and resources related to the Directory of Lecturers and educational activities
- Acting as the first point of contact for queries related to volunteering
- Providing general support, advice, tools and resources for the Heads of Volunteering and their teams
- General communications and administrative support for the department
What you'll bring (skills & experience)
- Experience of database management (desirable)
- Experience of working with volunteers (desirable)
- Excellent planning and organisational skills
- Good people skills, ability to negotiate
- Ability to self-manage/self-motivate
- Ability to prioritise activities
- Ability to develop creative solutions to complex problems
- Excellent communication skills both written and verbal
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Would you like the opportunity to lead an essential service assisting around 3,000 older residents each year?
- Do you love working collaboratively in a busy vibrant environment?
- Could you contribute to the development of current and new activity to benefit older people?
Manage our Community Support Team at Age UK Sutton
The Community Support team is Age UK Sutton's front door service, providing regulated Information & Advice to the residents of Sutton. The team support in excess of 3,000 people per year providing a mixture of light touch information provision through to long-term advice provision and casework.
The service provides free, confidential and impartial information and advice to all older people and their families and carers. We work with older people to identify their own goals, set priorities and create a shared action plan whilst maintaining high levels of customer care.
The Community Support Manager provides operational and supportive leadership for the team and has the opportunity to work on contract monitoring, strategic planning and development of the service. You will ensure all delivery requirements are met and to quality standards, be responsible for data management and embed and champion a person-centred approach where older people are suppported.
We are looking for a supportive and engaged Manager who:
- Has experience of delivering or managing services in a front-line setting or who shows clear potential to move into a management role
- Can work on their own initiative, monitoring and meeting targets and problem solving
- Can develop and deliver a client journey to ensure effctive and efficient service provision, and has the ability to build relationships with other organisations
- Is able to support staff and volunteers in managing potentially emotionally charged and challenging situations
Training and development opportunities are available to all staff.
Full details about the role, including key responsibilities, can be found within the job pack. We encourage applicants to contact us for an informal chat to discuss the opportunity and working at Age UK Sutton. You will be able to view the job pack once you hit apply.
Our Mission is to make Sutton a more Age Friendly place.
The client requests no contact from agencies or media sales.
About the Role
2026 marks 100 years since Gunnersbury Park was opened as a public park, and Gunnersbury Museum and Park Development Trust are looking to hire a freelance development manager to help us make the most of our centenary year.
We are looking for an experienced development professional to join our team on a freelance basis as part of an Arts Council funded project. This role will be a real opportunity to become embedded in an organisation at the beginning of a transformative period, as we focus our energies on raising awareness of the great work of GMPDT.
The successful candidate will lead GMPDT towards increased financial resilience by identifying new funding opportunities and managing the development of a new fundraising campaign.
They will work with staff and volunteers to develop a ‘project bank’ of fundable projects across the Museum and Park and identify appropriate funding streams for each.
They will also identify one key project to launch Gunnersbury’s first fundraising campaign, working with freelancers/subcontractors to create supporting materials for the chosen campaign.
About You
Experience
- Experience of fundraising and donor engagement in museum/heritage sector and/or environmental sector
- Proven ability to create and deliver successful fundraising campaigns
- Experience of writing compelling cause messaging, or managing the delivery of cause messaging
- Experience of working with small organisations
- Experienced in CRM databases including Beacon
- Confident in managing projects to tight deadlines
- Extensive knowledge of grant writing and reporting
- Experience in writing and producing impact reports
Skills:
- Self-starter with the confidence to work alone as well as within a small, busy team
- Excellent communication skills to reach a wide range of audiences
- A strong leader and trainer of others
- Comfortable working with a wide range of colleagues and stakeholders
- Creative thinker with new ideas for donor engagement and fundraising campaigns.
- Attention to de reporting requirements and compliance for successful grants.
Key Responsibilities
- Audit the existing fundraising/development functions of the organisation, and identify any gaps or missed opportunities
- Working with the Project Board hold workshops with staff and volunteers to develop a ‘project bank’ of fundable ideas, which will include detail of the ideas, potential funding sources and timeline for completion
- Develop new cause messaging, and help to foster a culture of identifying key stories to share with our audiences
- Work with the project team to identify a single project to anchor a new fundraising campaign
- Develop a suite of digital and print content to support the fundraising campaign, and train existing team on the best way to deliver messaging around the campaign
- Report regularly to the project board on the progress of the work stream, and identify any project delivery risks
Job Title: Volunteer Experience Manager
Team: People and Culture
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £43,495 to £65,242. The salary on appointment will be set at the lower end of the pay range, to a maximum of £47,845 depending on the candidate's skills and experience. If you are on the same grade then the salary will be as reflected in our pay policy. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
The Volunteer Experience Project aims to create a volunteering journey that is inclusive, engaging, and impactful, one where every volunteer feels welcomed, valued, and supported. A key focus is ensuring our volunteer community better reflects the diversity of the communities we seek to serve.
Our ambition is to grow our volunteer community by 10,000 people over the lifetime of our ten-year strategy, with a particular focus on engaging underrepresented groups:
- People living in communities ranked 1–5 on the Indices of Multiple Deprivation (the 50% most deprived communities)
- People from Global Majority backgrounds
- Women in leadership roles
- Volunteers with a sensory or physical disability
The project is already underway, and this role will bring the drive, expertise, creativity, and insight needed to help make it a success.
Context and purpose of role
The Volunteer Experience Manager is responsible for overseeing and enhancing the volunteer program within the Ramblers. This role involves recruiting, training, managing, and retaining volunteers, ensuring they have a meaningful and impactful experience. The Volunteer Experience Manager works closely with various departments to align volunteer efforts with the organisation’s mission and goals.
The role will report directly to the Head of People Experience.
Key responsibilities
Volunteer Recruitment and Onboarding
- Develop and implement strategies to attract and recruit a diverse pool of volunteers.
- Design and deliver comprehensive orientation programs to introduce new volunteers to the organisation and their responsibilities.
Training and Development
- Create and facilitate ongoing training programs to enhance volunteer skills and knowledge.
- Provide resources and support to ensure volunteers are equipped to perform their roles effectively.
- Organize workshops, seminars, and training sessions to foster continuous learning.
Volunteer Management and Coordination
- Ensure accurate records of volunteer hours, roles, and performance are maintained.
- Develop and implement policies and procedures for volunteer management.
Volunteer Retention and Engagement
- Design and execute recognition programs to acknowledge and celebrate volunteer contributions.
- Organise events and activities to keep volunteers engaged and motivated.
- Regularly communicate with volunteers to provide updates, gather feedback, and address concerns.
Program Evaluation and Improvement
- Monitor and evaluate the effectiveness of the volunteer program.
- Conduct surveys and assessments to gather feedback from volunteers and identify areas for improvement.
- Implement changes and enhancements based on feedback and best practices.
Collaboration and Partnership Building
- Work closely with teams to identify volunteer needs and opportunities.
- Build and maintain relationships with external partners and community organisations to expand volunteer resources.
Technology and Data Management
- Utilise technology track and manage volunteer information.
- Maintain up-to-date records and generate reports on volunteer activities and program outcomes.
- Leverage communication tools and platforms to effectively engage with volunteers.
Impact: The Volunteer Experience Manager plays a critical role in enhancing the effectiveness and impact of the volunteer program. By creating a positive and structured environment for volunteers, they contribute significantly to the organisation’s success, the personal growth of volunteers, and the broader community. Leading to increased volunteer retention, optimised resource utilisation, and a stronger, more engaged community.
Other
- Undertake such other duties as may be reasonably required of the post
- Engage and proactively develop excellent working relationships across the organisation.
The person
Qualification
- Relevant volunteer management qualification or comparable experience
Knowledge, Skills and Experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role:
- Knowledge of the value volunteers add, and the impact they bring to organisations.
- Expert and up-to-date knowledge of the law relating to volunteering and volunteering best practice principles, and procedures, particularly around recruitment and retention.
- Demonstrable knowledge and experience of implementing best practice solutions to drive a volunteering involving ethos and culture.
Skills
This section details the specific abilities and competencies required to perform the job
Effectively:
- Strategic Thinking: Ability to develop and implement strategic initiatives
- Communication Skills: Excellent verbal and written communication skills
- Interpersonal Skills: Strong relationship-building and influencing skills
- Analytical Skills: Ability to analyse data and use insights to drive decision-making
- Problem-Solving Skills: Proactive approach to identifying and resolving issues
Experience
This section specifies the practical, hands-on experience required for the role:
- Experience of ensuring Volunteer and Volunteer Role Manager journeys are accessible and encourage diversity, equity and inclusion.
Personal Attributes
- Active Listener: Listens attentively to others and values their input
- Collaborative: Values and leverages diverse perspectives and skills within the team
- Adaptable: Able to adjust to new situations and challenges with ease
- Problem Solver: Proactively identifies issues and works towards effective solutions
- Analytical Thinker: Analyses information thoroughly and makes sound decisions.
- Detail-Oriented: Pays attention to detail, ensuring accuracy and thoroughness in work
- Mentoring: Willing to mentor and support the development of team members
- Innovative: Embraces new ideas and technologies to improve processes
- Ethical: Upholds ethical standards and integrity in all actions
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an exceptional fundraiser who excels at cultivating high-value relationships and securing transformational gifts? Do you enjoy working with senior volunteers and philanthropists who are deeply committed to changing children’s lives?
Step into a pivotal role within one of the UK’s leading philanthropy teams as you lead our flagship Tick Tock Club appeal — inspiring major donors and volunteers to drive extraordinary impact for seriously ill children.
Salary
The salary for this position is £52,526 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Deliver a personal fundraising target of £1.5m+, securing six- and seven-figure gifts and multi-year commitments from high-net-worth individuals and charitable trusts.
- Lead the £20m Tick Tock Club appeal, shaping strategy and driving one of GOSH Charity’s flagship philanthropic initiatives.
- Recruit, inspire and collaborate with senior volunteers, campaign boards and influential supporters to accelerate high-value fundraising.
- Manage a portfolio of donors and prospects, using insight-led approaches to build long-term engagement and maximise impact.
- Oversee campaign events, communications and tailored proposals, ensuring activity aligns with income targets and delivers an exceptional supporter experience.
- Provide motivating line management to a small team, fostering professional development, wellbeing and high performance.
Skills, Knowledge and Expertise
- A strong track record of securing six- and seven-figure philanthropic gifts.
- Experience partnering with senior volunteers and campaign boards on major fundraising initiatives.
- Strategic leadership skills with the ability to galvanise a team around ambitious goals.
- Exceptional relationship-building, influencing and presentation abilities.
- A creative, solutions-focused mindset with resilience under pressure.
Please refer to the full job description below for more information.
About the team
You’ll join our sector-leading Philanthropy team — recognised as one of the most high-performing and respected in the charity sector. We partner with some of the most generous and committed philanthropists in the UK and beyond to transform the lives of seriously ill children.
Our talented and supportive team of 20+ works closely with colleagues across fundraising, clinical, and research teams to create inspiring, high-impact opportunities for supporters. In partnership with senior volunteers and committees, we drive landmark campaigns including the £300 million Build It. Beat It. appeal and the Tick Tock Club, with exciting plans for a major new research-focused campaign on the horizon.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Beyond Food Foundation is looking for an inspirational Food Engagement Lead.
Our programmes are built around the kitchen and dining table, you will work closely with our Head Training and Events Chef, CEO and Programme manager to craft sessions, workshops and experiences to leverage the power of food for changing lives.
A key role within the charity, the Food Engagement Lead will help the charity to deliver its strategic aims, being part of an exciting and dynamic team who change lives every day. You will bring an in depth knowledge of nutrition, food science and eating for wellbeing to the table. Using this to deliver training and activities which help people to engage with cooking, fresh food and a healthier, happier lifestyle.
Training, workshop facilitation, dietician expereince or nutritional coaching skills or experience would be a major plus.
£36,000/ 39,000 p/a 40 hrs P/W, between E6 Beckton and Central London locations
40hrs per week - Monday - Friday.
28 Days annual leave + bank holidays.
Please provide your CV and a covering letter of no more than two pages explaining why you feel you are a good fit for this role
At Beyond Food, we support individuals whose lives have unravelled to rebuild with purpose, pride, and community.

