Volunteer homeless outreach jobs

Working with clients from our Day Centre and Night Shelter to provide casework, advocacy and support to resolve and prevent homelessness in Enfield and Haringey,. 

Within the Day Centre you will provide high quality and relevant advocacy and casework to people who are homeless or at risk. You will maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. Outside of the day centre you will support clients to attend a variety of key services and appointments through outreach. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

As a small charity there is significant opportunity to have input in a wide range of operational and strategic activity across the organisation, supporting our growth and development.

This role will be leading and developing the Volunteering and Employability functions for FSSW, alongside providing operational safeguarding support to the Safeguarding Team. The core volunteer program supports the running of the organisation as a whole every day and is embedded across all departments in Bristol and Plymouth. The Employability team runs a NEET Employability programme in our South Bristol warehouse 3 days a week, with administrative duties full time. This part of FSSW is expanding and your role will oversee the pilot and launch of another Employability programme in Plymouth.

In this role you will:

1.Be the senior management overseeing and supporting the running of our employability and volunteering functions across Bristol and Plymouth.

2. Support the organisation as the Operational Safeguarding Lead, working alongside the Strategic lead to oversee incidents and support the training and development of staff.

3. Lead on project development across both volunteering and employability as we grow our offer and launch a number of major organisational developments. This will include but is not limited to; policy, strategy, role and process development.

4. Build and work with our volunteer, employability and warehouse teams to ensure that they have the skills, knowledge, support and training opportunities needed to manage the volunteer workforce and deliver the employability programs across the charity.

Duties and Responsibilities:

Line Management:

· Line management of Volunteer Manager based at Bedminster and St Jude’s in Bristol and the Volunteer team at Sisna Park in Plymouth

· Line management of two Employability Programme Leads based at both Bedminster and Inner-city Bristol office and future Plymouth based Employability staff

· Recruit and contract for any staffing gaps in the Volunteer and Employability Teams based on skills and expertise required

Volunteer Recruitment, Retention & Development:

· Oversee the volunteer managers who run the day-to-day of the volunteer programme

· Oversee the Volunteer teams to create a recruitment and retention plan to build a reliable voluntary workforce

· Support in any required monitoring and evaluation of the volunteering function

· Work with the Fundraising, Volunteer and Partnerships teams to develop corporate volunteering across Bristol and Plymouth, which generates a flow of committed corporate volunteers and income

· Support the development of the enrichment and pastoral aspect of the volunteer journey provided by the volunteer teams

· Develop community and broad stakeholder partnerships to support the volunteer functions across Bristol and Plymouth

· Oversee development of and then lead on reviews for relevant volunteer policies, processes and any necessary training

· Work with the wider leadership team on the volunteering function as we grow our offer alongside the major organisational developments

Employability Programme Management & Development:

· Overseeing the day-to-day management of the Employability Programme

· Working with the relevant Bristol teams on a review and consolidation of Employability and future development opportunities.

· Support in the development of future partnerships and opportunities to expand the work and impact of Employability

· Working with the Plymouth team on the development and launch of an Employability program

· Working with the fundraising team on aspects of funding bids, monitoring and future development.

· Working with the wider leadership team on program expansion alongside the organisational major developments

Safeguarding:

· Take the lead on organisational safeguarding:

o Overseeing incidents and supporting staff to complete actions

o Ensuring incident reports completed

o Completing monitoring and reporting as required

· Facilitate internal safeguarding training

· Report into the strategic safeguarding lead on any high-level incidents

· Attend the Safeguarding Sub Committee meeting

Communications and Reporting:

· Work with the Head of Communications and CEO to design an ongoing internal communications plan to ensure staff and volunteers are up to date with plans, development and activities

· In collaboration with the Communications Team, ensure there is continuous engagement with external audiences

· With the Communications Team build a schedule of promotional activity

· Work with other Fareshare network partners  share and learn best practice across the network

· Support the fundraising team to develop future funding proposals and reports

· Collate reports from each team to submit to the Senior Leadership Team (SLT) and/or Board of Trustees covering all Volunteer and Employability activities, plans and developments

Systems, Policies & Processes:

· Working with the Volunteer Managers, CEO and Wider Senior Leadership Team (WSLT) to develop/update the Volunteer and Farechance Handbooks and other key documentation

· Lead the review and development of policies, processes and procedures specific to Volunteering and Employability

· Support consistent practices and procedures across the south west as well as sharing best practice

· Lead on the FSSW relationship with FareShare UK (FSUK) regarding volunteering, employability, and safeguarding, including policies, best practice, innovations, and systems

· Support the development of the FSSW Corporate Volunteering Policy

· Support the implementation of new systems for the recruitment, rota and monitoring of both programmes

· Identify, monitor, and action specific needs and risks of two programmes, regularly updating the risk register; sign-off risk assessments to ensure safety in the workplace

· Lead on and support the development of a MEL (monitoring, evaluating and learning) framework of primary data collected from IT systems to measure, analyse and report on impact

Person Specification

It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential

· High level of organisational and time management skills allowing for managing multiple priorities

· Demonstrable experience of leading a team

· Knowledge and experience of safeguarding vulnerable adults

· Knowledge and experience of working with young people

· Knowledge and experience of volunteer programmes

· Experience of recruitment, either volunteers and/or employees

· Experience or knowledge of developing outreach programmes to increase our diversity, social impact, and community engagement

· Ability to produce high-quality written reports

· Ability to monitor and evaluate project development

· Ability to oversee departmental budgets 

· Ability to travel between Bristol and Plymouth

· Excellent communication (verbal and written) and interpersonal skills

· Ability to build effective relationships at all levels, externally and internally

· Good IT skills

Desirable

· Experience of writing strategies and accompanying workplans around programme development working with a variety of demographics

· Experience of working in a management or mid-senior management role

· Experience of process development around on-boarding

· High level budgeting and financial monitoring skills

Make a real difference in the lives of asylum seekers!
Join New Citizens’ Gateway as an Outreach Support Officer and help deliver vital frontline support to people living in London hotels. You’ll be part of a passionate team working to reduce isolation, improve wellbeing, and empower individuals on their journey toward integration and independence.

We offer a supportive working environment with excellent benefits including:

• 6% employer pension contribution

• 34 days annual leave (including bank holidays)

• Ongoing training and professional development opportunities

New Citizens’ Gateway (NCG) is an independent, registered charity working in partnership with individuals and agencies to improve the quality of life for refugees and asylum seekers. Our aim is to reduce health inequalities, combat social exclusion and poverty, and support integration and independence.

We are looking to appoint a highly motivated and experienced Outreach Support Officer to join our small, friendly, and dedicated team. This role will focus on delivering high-quality, person-centred support to asylum seekers, particularly those currently accommodated in hotels across London.

This is a key position within NCG and will play a vital role in supporting our advice team to deliver an efficient, effective, and holistic support service tailored to the complex needs of asylum seekers and refugees.

The ideal candidate will have:

• Direct experience of supporting asylum seekers and refugees

• Strong knowledge of the asylum support system and the challenges faced by individuals in the asylum process

• An understanding of available resources and services that support asylum seekers and how to access them

• Excellent communication, negotiation, and interpersonal skills

• The ability to work both independently and as part of a team in a fast-paced environment

• A flexible and proactive approach with the capacity to manage a varied workload

• Fluency in a community language is an advantage

About the Role

This is an exciting opportunity for a full time Outreach Key worker to join our team. This is an opportunity to help change the lives of Dacorum’s rough sleepers, and to support them move from rough sleeping to independence.

As an outreach worker, you will work as part of DENS services to provide a high quality, efficient and effective service to clients who experience rough sleeping and who often find it difficult to access services. Working alongside DENS services such as The Elms hostel and day centre, you will identify clients and then work to build meaningful rapport and assist them to gain access to the relevant services to increase their quality of life and ultimately enter accommodation-based services. You will need to support clients presenting issues such as substance misuse, physical or mental health you will work to create and implement specific plans to address any identified need. 

This role involves working early mornings and late evenings while investigating rough sleeping across Dacorum.  A full, current driving licence and access to a vehicle is essential.

About you

We are looking for someone with experience of dealing directly with the public and/or clients in a busy environment, and with rough sleepers with multiple needs. You must have the ability to work with challenging behaviour, and have great communication skills. You should also have some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.

Benefits include

• Contributory pension scheme with NEST, employer contributions of 3%

• Sick pay scheme

• 25 days Annual Leave (Pro Rata) plus bank holidays

• 1 additional day of Annual Leave after each 5 years’ service (FTE, up to a max 3 days)

• 1 day per year to volunteer for DENS or another organisation (FTE)

• Employee assistance programme – 24/7 advice/support helpline and access to counselling

• Access to Medicash for cashback on health costs and access to services to support your wellbeing

• Staff wellbeing days and team building activities

• Training and professional qualifications relevant to your role

How to apply

Please read the full Job Description & Personal Specification

If you match our criteria:

· Send your CV and  Supporting Statement

·      Closing date for receipt of applications is 18th June 2025

Please advise us should you require adjustments to be made to the recruitment process

For an informal chat about the role, please contact Jacky Stafford on 014 42-412 340

About DENS

Our aim is to be the first port of call for people in Dacorum who are facing homelessness, poverty and social exclusion; to support and empower them to take the next positive step in their lives, secure and maintain a long-term housing option and be an active member of their community.

We ensure individuals have access to temporary and short-term accommodation, and individuals and families have access to emergency food and provisions. We provide a range of services so that people can develop the resilience, skills and confidence to take the next step in their lives.

DENS Culture & Values

Integrity at DENS means being authentic, honest, and reliable. We demonstrate this through accountability, open communication, clear processes, and setting realistic expectations.

Respect at DENS means being kind, honest, and trustworthy. We value others' opinions and celebrate their uniqueness by maintaining a non-judgmental and unbiased attitude towards clients, colleagues, and stakeholders.

Collaboration at DENS means unity and partnership. We believe that working together strengthens communication and relationships. Our One Team/One Goal mission ensures we achieve the best outcomes for our clients.

Pathway Manager

This is an exciting opportunity for a Pathway Manager to join a new service in Middlesbrough managing a small team of staff providing support to people who are homeless or at risk of becoming homeless.

Position: Pathway Manager

Location: Middlesbrough

Contract: Permanent

Hours: Full-time, 37.5 per week

Salary: £38,432 per annum + pension and other benefits

Closing Date: Wednesday 25th June

About the Role

As Pathway Manager, you will be responsible for managing the Middlesbrough Positive Pathways service, supporting around 100 people annually across accommodation and outreach. You will lead a small team of staff and volunteers delivering personalised, psychologically informed support to individuals experiencing homelessness or significant disadvantage.

You’ll oversee the management of 14 self-contained accommodation units, ensure high standards of housing management and compliance, and work closely with stakeholders across Middlesbrough and Teesside to promote pathways out of homelessness.

Key responsibilities include:

· Managing the delivery of RSAP and SHAP accommodation-based support services

· Ensuring robust risk assessments, support planning, and safeguarding procedures

· Line managing Positive Pathways Coordinators, Outreach Workers, and volunteers

· Ensuring compliance with health and safety, housing regulations and organisational policies

· Building and maintaining effective partnerships with statutory and voluntary sector agencies

· Promoting the service and developing opportunities across the Teesside area

About You

To be successful in the role of Pathway Manager you will need to have the following skills and experience:

· Proven experience managing or supervising staff or volunteers

· Experience working with people facing homelessness, substance misuse or mental ill health

· Strong understanding of safeguarding, housing management, and regulatory compliance

· Ability to work in a fast-paced, collaborative environment while maintaining a calm, positive approach

· Excellent organisational, IT and communication skills

· Commitment to inclusive, person-centred support and continuous personal development

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Commitment to continued professional development with internal mentoring.

· Flexible working model for suitable roles.

· Supportive flexitime and toil arrangements.

· 26 days annual leave rising to 30 after five years’ service.

· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Financial wellbeing offering interest free loans and advances

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Cycle to Work scheme and interest-free season ticket loans.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· International Accident Cover – accidental death, permanent ​disability

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Housing Manager, Homelessness Manager, Housing Manager, Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about supporting refugees and asylum seekers through meaningful, holistic services? Do you have the leadership skills to guide a dedicated team delivering frontline advice and support?

We are looking for an experienced and motivated Advice Team Manager to lead our advice services for refugees and asylum seekers. You will oversee our outreach activities, legal clinics, and practical support work across London, ensuring our clients receive high-quality, empowering services tailored to their needs.

We offer a supportive working environment with excellent benefits, including:

• 6% employer pension contribution
• 35 days annual leave (including bank holidays)
• Ongoing training and professional development opportunities

You’ll need:

• Strong management experience in advice or support services
• A deep understanding of the challenges faced by refugees and asylum seekers
• Excellent communication, organisational, and case management skills
• A commitment to equity, inclusion, and high-quality service provision

This is an opportunity to make a real difference in people’s lives, while shaping a vital service within a supportive and mission-driven organisation.

About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.

We are a, developing organisation working with people experiencing homelessness in the East End of London. We specialise in providing housing advice & support for rough sleepers, working to tackle health inequality & substance use and providing psychological support. 

We take an innovative approach to the work that we do and the services that we run, driving forward best practice to ensure the best possible outcomes for the people that we work with.

Our team and culture are built around our core values of compassion, respect, inclusiveness, empowerment & justice.

About the role

• Be a key point of contact for receiving and processing referrals to the Providence Row, Resource Centre.
• Complete assessments of those referred to the Centre
• Make statutory and non-statutory housing referrals dependant on the persons need and eligibility.
• Build and maintain strong relationships with key partners, including outreach teams, health services, City of London Police and other support organisations.
• Work within the Team Around Me model, engaging closely with the City Outreach Teams and the Navigator service to develop and implement joint action plans for people rough sleeping.
• Connect City clients with essential health services to address tri-morbidity—the complex combination of physical ill health, mental health, and substance use that often affects individuals experiencing chronic homelessness.
• Facilitate referrals to training, employability, and volunteering programs to support long-term stability and independence.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.  

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
On a rolling basis

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

We’re looking for a motivated and relationship-driven Project Coordinator (Growth & Engagement) to help us build and sustain impactful partnerships that will grow the reach and visibility of our Dog Champion Scheme.

At Street Paws, we believe that no one should be forced to choose between a safe place to stay and the pet they love. For people experiencing homelessness, a pet can be a vital lifeline — providing emotional support, a sense of safety, and unconditional companionship in the most difficult circumstances.

Sadly, most accommodation services do not allow pets, leaving people with an impossible decision: stay with their pet and remain homeless, or enter housing alone. At Street Paws, we work to remove that barrier through compassionate, practical action.

We support homeless pet owners by:

• Providing free veterinary care and preventative treatment

• Offering essentials like leads, coats, food, and bedding

• Training hostels to become pet-friendly through our Dog Champion Scheme

• Advocating for inclusive housing and service access

Since launching our Dog Champion Scheme, we’ve trained hundreds of hostel staff, supported dozens of services to welcome pets, and helped keep hundreds of people and animals safely together.

About the Role

This role is perfect for someone who is passionate about social justice, inclusion, and the human–animal bond — and who is confident in building connections with frontline organisations, community services, and supporters.

As Project Coordinator (Growth & Engagement), you’ll focus on building relationships with new hostels, expanding awareness of our work, and promoting our training programme and online learning platform. You'll also work with existing partners to make sure they feel supported and are continuing to deliver on their commitments to pet-friendly care.

Key Responsibilities

• Promote and grow the Dog Champion Scheme by identifying and engaging new partner hostels

• Build and maintain strong relationships with hostel staff, local authorities, housing providers, and referral networks

• Introduce and guide partners through the onboarding and training process

• Deliver clear, engaging communication about the benefits and expectations of becoming a pet-friendly service

• Support the delivery and monitoring of online training through our learning platform

• Collect feedback and stories from the hostels we work with to showcase impact and promote the scheme

• Represent Street Paws at local events, forums, and outreach opportunities across the North of England

• Work closely with the wider team to align delivery with Street Paws’ core values and strategic goals

• Support other areas of our work where needed, including volunteer engagement and public awareness campaigns

About You

We’re looking for someone who is:

• A great communicator – confident talking to frontline services, potential partners, and wider community networks

• Skilled at building trust and relationships with people from all backgrounds

• Organised and proactive – able to manage your own workload, travel when needed, and meet project goals

• Creative and people-focused, with an eye for spotting opportunities to grow and share our impact

• Committed to inclusion and compassionate support – you’ll be representing a charity that’s non-judgemental, trauma-informed, and rooted in dignity for all

Experience working in the charity, housing, or community sector is a plus, but not essential. What matters most is that you believe in our mission and want to be part of positive, person-centred change.

What We Offer

• A flexible, remote-working role with the opportunity to travel and meet partners across the region

• A supportive, values-led team environment

• Opportunities to grow with us, shape the role, and influence how we engage new partners

• The chance to make a tangible difference for people and pets who are often excluded from services

We’re recruiting a proactive and highly organised Project Coordinator to lead the operational development of our Dog Champion Scheme and ensure its consistent, high-quality delivery across the North of England.

At Street Paws, we believe that no one should have to choose between a safe place to sleep and the pet they love. For people experiencing homelessness, a pet is often their only source of emotional support, companionship, and stability.

Through ourDog Champion Scheme, we help hostels across the North of England, Belfast and Wales become pet-friendly by providing specialist training, resources, and practical support. This work ensures that more people can access accommodation with their pets, improving mental wellbeing, promoting housing stability, and reducing unnecessary separation and trauma.

We’re a small, passionate team committed to making a big impact. If you care about social justice, inclusion, and animal welfare — and you’re great at developing systems, growing partnerships, and making things happen — we’d love to hear from you.

About the Role

This role is essential to the expansion of our work. You’ll be responsible for developing and improving our training and onboarding offer, coordinating hostel partnerships, and working with local veterinary practices to arrange treatment when needed.

You’ll work closely with our team of project co-ordinators, volunteers, and external partners to grow the scheme sustainably and embed long-term change in hostels.

Key Responsibilities

• Lead the coordination and development of the Dog Champion Scheme in new and existing locations

• Develop and maintain training content and onboarding resources, working with internal and external stakeholders to ensure quality and accessibility

• Support hostels throughout their journey to becoming pet-friendly — from initial engagement to follow-up and review

• Work closely with hostel staff to deliver a consistent, trauma-informed approach to supporting residents with pets

• Liaise with veterinary partners to arrange timely treatment for pets, ensuring continuity of care and strong local relationships

• Identify and respond to areas for improvement across training and delivery, using data and feedback

• Maintain accurate records and contribute to monitoring and evaluation

• Build strong relationships with hostel partners, referral agencies, and support services

• Work collaboratively with other team members and volunteers to ensure joined-up working and shared learning

• Represent Street Paws at external forums, events, and training sessions where relevant

About You

We’re looking for someone who is:

• Passionate about the power of the human–animal bond

• Highly organised, with a track record of coordinating projects or partnerships

• Experienced in training development and confident in delivering or managing learning content

• An excellent communicator — clear, professional, and compassionate

• Confident liaising with professionals from across sectors, including housing providers and veterinary teams

• Comfortable using systems to manage information, track progress, and support decision-making

• Adaptable, self-motivated, and able to work both independently and as part of a small team

• Committed to inclusion, dignity, and non-judgemental support for all people

Experience in the third sector, housing, or animal welfare is helpful but not essential — we’re looking for someone who shares our values and is eager to make a difference.

What We Offer

• A flexible, remote working role with meaningful social impact

• The chance to shape and grow a well-respected training and outreach programme

• A supportive and inclusive team environment

• Opportunities for development and to influence the future of our work

LEAD YOUTH WORKER

OASIS HUB SOUTH GRIMSBY

PART-TIME, 32 HOURS PER WEEK (0.8FTE) SOME EVENINGS

ONE YEAR FIXED TERM CONTRACT

SALARY:  £22,248 (£27,810 1 FTE)

Oasis Charitable Trust is a multi-national charity supporting young people and their families in 10 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.

We have an exciting opportunity for an experienced Lead Youth Worker to work as part of our Oasis Hub South Grimsby team to deliver a programme of activities and opportunities that support the personal and social development of the young people within the local community based in South Grimsby.  This activity takes place over some weekday evenings.

Key responsibilities will be:

· To develop and deliver a youth mentoring programme that is meaningful and positive.

· To work alongside the R-evolution bike team to develop and deliver a bike mechanics education programme.

· To deliver a programme of successful targeted youth work  (e.g. sports, creative arts and drama projects).

· To line manage, youth sessional staff and volunteers

· Support young people to engage in volunteering and leadership opportunities.

The successful post holder must have:

• A relevant professional qualification in Youth & Community work (Level 3 or above).
• Experience working in a youth/community setting alongside other statutory and voluntary organisations.
• Ability to function in diverse settings and with a wide range of professional agencies.
• Be self-motivated, resilient, with excellent organisational/administrative and inter-personal skills.

This is an exciting opportunity to be part of a growing national organisation, making a difference to communities on a local level, while individually improving the life chances of young people.  As part of the package, Oasis offers:

• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

If you are interested in this position, please apply via the Charity Jobs website.

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application, please let us know. 

Completed applications should be received by 9am Friday 13th June 2025.

Interviews will take place in South Grimsby during the w/c 23rd June 2025.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Overview:  

Spires supports homeless and vulnerably housed people in South London. Spires has undergone a period of rapid transformation, moving to a model of multi-site working across three London Boroughs. Our core services include, day centre style drop ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working.  
 
The Head of Fundraising and Communications will be joining the organisation at an exciting time. Recent successful funding outcomes provide a short period of relative funding stability and an opportunity for the post holder to develop our communications and community fundraising strategies.

Part 1:  Job profile 

 
1.1 Purpose of job 

To generate income from a diverse funding pool that includes trusts and foundations, legacy and individual giving, community giving, government contracts and corporate support. Trusts and foundations remain the primary funding source for Spires so maintaining consistent application output is a core element of the role.

Oversee Spires’ external relations and public profile. The post holder will be responsible for all communications and will look for areas to increase the organisations profile.

Work with Spires CEO and the Head of Client Services to ensure that data and outcomes are being effectively captured in a way that is helpful for evidencing impact.

1.2 Position in organisation 

The post holder joins Spires’ Senior Leadership Team and will report directly to the Chief Executive Officer. The post holder will join the finance, fundraising and risk subcommittee which includes members of the board of trustees.

The post holder will manage the Communications and Community Engagement Lead who currently leads on community fundraising, social media and volunteer recruitment.

Part 2: Key duties and responsibilities 

2.1 Management Responsibilities 

• To manage the fundraising/communications staff and volunteers.

• Hold and record regular staff supervisions.

• Ensure that Spires’ policies are adhered to.

• Attend Spires’ managers meetings.

2.2 Income generation  

• Maximise existing and find new income to meet agreed income targets. 

• Research, write and present attractive propositions for a range of quality funding bids, proposals and documentation. 

• Produce and submit quality funding reports to meet deadlines.

• Maintain up-to-date knowledge of fundraising regulations, networks and developments across the sector, advising on best practice 

2.3 Planning, monitoring and reporting  

• Contribute to the internal planning and budget setting, setting out clear plans for income generation. 

• Contribute to forecasting and regular reporting, producing verbal and written reports for the CEO and Board of Trustees. 

• Actively manage contracts to ensure that Spires is delivering agreed outcomes and spending restricted funds correctly.

2.4 General 

• Review and update the fundraising strategy.

• Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover 

• Attend and participate in staff and team meetings and other meetings as required 

This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.

Part 3: Person specification 

3.1 Essential experience 

• Experience of working in the fundraising sector in a professional capacity 

• A demonstrable track record of successfully generating income and achieving targets 

• Producing impact and evaluation reports for funders

• Writing for different audiences/contexts 

3.1.2 Desirable experience 

• Working in the homelessness or social care sector 

3.2 Knowledge 

• Understanding of the principles of effective fundraising 

• Understanding of the principles of effective marketing, communication and diverse donor motivations 

• Good financial acumen, including being able to produce budgets and forecasts.

3.3 Essential skills and personal qualities 

• Excellent written and spoken communication skills

• Information management skills (GDPR) 

• Good influencer and negotiator 

• Highly organised with attention to detail

• Confident and enthusiastic with excellent interpersonal skills 

• IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases 

The following are required of all roles with Spires. However, you do not need to address these in your application: 

• Compassion for and awareness of issues facing our clients and service users 

• An understanding of and commitment to diversity and equality

• Able to work in a flexible, approachable manner in response to changing organisational requirements 

• Willingness to develop personal competencies as appropriate to support objectives

Part 4: Summary of terms and conditions of service 

Location: The postholder will be an employee of The Spires Centre. This post is based at 2nd Floor, Elmfield House, 5 Stockwell Mews, SW9 9GX This role will by hybrid with three days in the office and two days from home.

Probation: This post is subject to a 6 month probationary period.

Notice: This post is subject to an 12 weeks’ notice period once confirmed in post. 

Annual leave: The annual leave entitlement is 35 days per year including 8 bank holidays. 

Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan. 

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.

Expenses: This role will require travel within the UK/London. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy. 

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults.

DBS Check: Because of the need to interact with our vulnerable clients a satisfactory  enhanced DBS check will be required. 

The purpose of the Employability Programme Facilitator role is to deliver FSSW’s FareChance programme, including employability learning and practical logistics sessions alongside support and collaboration with the Employability lead. The FareChance programme works with young people aged between 18 – 25 who experience additional barriers to accessing education, training or employment.  The young people are supported to learn new skills, build confidence and realise their full potential. Farechance provides a unique combination of two parts: the first is working alongside other volunteers and staff learning key warehouse and logistics skills, getting firsthand practical experience; the second is tailored employability sessions in small groups with 1-1 specialist support.

The facilitator will lead on running the employability and logistics sessions, with co-facilitation from volunteers or the employability lead where needed. This role will provide 1-1 support for young people where required and provide signposting and referrals to other specialist services. The successful candidate will be passionate about supporting people to thrive and be sensitive to the inequality and power imbalance faced by young people today. They will have experience of supporting young people to achieve their goals and can bring these skills to deliver FareChance. This role will coach as well as co-ordinate the programme whilst supporting the growth of an innovative, supportive, and caring employability pathway for people to overcome barriers and move closer to the future they deserve.

Duties and Responsibilities:

Programme Delivery

· Lead the delivery of the FareChance Programme on site with the Vale Lane warehouse team, working flexibly to ensure success

• • Running sessions with four to ten young people three times a week
  • Lead facilitating Employability Sessions e.g. CV, Job Search, Interview Practice
  • Working with the Operations Teams in facilitating Logistics/Warehouse sessions

· Provide tailored motivational coaching/mentoring to:

• • Onboard and engage participants throughout
  • Provide advice and guidance and support young people with suitable interventions and accessing resources into training/volunteering/work placements
  • Provide 1-1 support sessions for those with higher needs

· Work with the Employability Lead to build an individualised plan and set of goals for each young person

· Support young people to engage with internships within FSSW

· Identify specific needs and risks and creating assessments for young people if required

· Ensure young people access other specialist support where required

· Work alongside the Employability Lead and the safeguarding team around any incidents or safeguarding concerns

· Work with the young people around coproduction opportunities that impact on the delivery, development and evaluation of the programme

· Support the Employability Lead to recruit for the programme

· Support the Employability Lead to design next step plans for the young people

External partnerships and relationship building

· Work alongside the employability lead to engage referrers

· On occasion attend events or appointments to support recruitment/represent FSSW

· Attend a range of career away days as part of the FareChance programme

· On occasion work alongside the Employability Lead to broaden ‘Next Step’ relationships

Reporting and Administration

· Create records and maintain processes in line with FSSW policies and procedures, both using online data bases and hard copy record systems

· Maintain quality records of all interventions with project participants and that such data is stored within the requirements of the Data Protection Act

General

· Respond to any enquiries/communications via telephone, email, in person or via inhouse IT/systems

· Be an excellent ambassador for FSSW

· Undertake administrative duties as required to support the effective functioning of FSSW

· Work within FSSW’s policies and procedures and adhere to legal frameworks.

Person Specification

It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.  

Essential Criteria

· Knowledge and experience of delivering 1:1 motivational mentoring, coaching or support work

· Knowledge of barriers to Education, Training and Employment (ETE)

· Experience of facilitating training, education and/or youth programmes

· Experience of working with a diverse range of young people

· Experience of working successfully within groups/teams

· Knowledge and experience of support needs, risks and safeguarding

· Excellent interpersonal and listening skills

· Commitment to advancing equality, diversity and inclusion

· Ability to work flexibly, respond positively to project changes and meet challenging targets

· Good verbal and written communication skills

· Good IT skills

· Strong organisational skills including planning, prioritising and time management

Desirable

· Successful experience of supporting people back into work or training

· Understanding and/or experience of a logistics or warehouse environment

· Experience of working in an educational setting

· Mentoring or coaching qualification

· Experience of monitoring, evaluation and report writing

· Influencing, motivational and negotiating skills

· Lived experience of barriers to ETE

Make a real difference in Newham: Supported Housing Services Manager

Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a skilled and passionate Supported Housing Service Manager to lead our dedicated team and deliver life-changing impact.

About Us

For over 50 years, the Renewal Programme has stood alongside Newham’s most marginalised residents. We're a respected local charity supporting people through advocacy, education, housing, and wellbeing. Our mission is rooted in dignity, inclusion, collaboration, and empowerment—inspiring hope and enabling lives to flourish.

Your Role

As Supported Housing Service Manager, you'll lead a trauma-informed, strengths-based housing service for single homeless adults. You'll drive performance, support your team, and ensure residents are equipped with the tools to live independently—managing finances, maintaining tenancies, and building brighter futures.

Key Responsibilities

• Deliver impactful support: Oversee personalised casework, support planning, and use of tools like Outcome Star.

• Lead performance & improvement: Monitor KPIs (move-on rates, tenancy sustainment), refine supervision and quality assurance, and implement our move-on strategy.

• Inspire your team: Foster a positive, proactive, and solution-focused culture.

• Maximise sustainability: Ensure rental income and effective arrears management.

• Strengthen partnerships: Collaborate with commissioners, housing partners, and support services.

• Ensure compliance: Uphold safeguarding, health & safety, and risk management standards.

What You’ll Bring

• Proven leadership in supported housing or homelessness service settings

• The ability to effectively lead and inspire a team

• Experience with contract delivery, KPIs, and outcomes-based commissioning

• Strong financial and budgetary skills

• Knowledge of safeguarding and trauma-informed practice

• A collaborative, values-driven approach and commitment to continuous improvement

Why Join Us?

• Permanent, full-time role (36 hours/week)

• Salary of £45,000 – £48,000, depending on skills and experience

• 28 days annual leave + bank holidays

• Cycle & tech salary sacrifice schemes, employer pension, EAP, staff development

• Based across our two supported housing sites in the London Borough of Newham

Please review the full job description and person specification. An enhanced DBS check will be required.

Newham Community Renewal Programme proudly welcomes applicants from all backgrounds and identities.

We can't wait to hear from you!

Job Description: Food Sourcing and Gleaning Officer 

Reporting to: Head of Food and Logistics

Department: Operations 

Salary: £25,000-£27,000 per annum 

Hours: 37.5 hours per week (8.30am – 5pm) 

Working Pattern: Monday to Friday, 08:30-17:00 

Contract: Fixed Term until 31st March 2026 

Benefits: 32 Days annual leave inclusive of bank holidays per annum. 5% employer pension contribution. There will be a requirement to work some bank holidays.

Location: Bristol or Plymouth, with requirement to travel across the region 

About FareShare South West 

FareShare South West joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the south west. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. 

By joining us, you’ll be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet. FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others. 

Purpose of the Role 

The Food Sourcing and Gleaning Officer plays a key role in FareShare South West’s mission to reduce food waste and fight hunger across the South West. You will be responsible for developing FareShare South West’s network of local suppliers, increasing the number of donations of good to eat surplus food to the organisation. The role also includes a focus on gleaning, this is the mobilisation of volunteers to pick surplus farm crops to be sent out to our network of charities. This forms part of a gleaning pilot project that is happening in 2025-26.

As an ambassador for FareShare South West, you will provide excellent customer service to food suppliers and work closely with our operations and logistics team to ensure food is transported safely, efficiently, and with care. 

Key Responsibilities 

Local Food Sourcing 

• Support delivery of the Local Food Sourcing Strategy to build a sustainable and expanding supply of local food. Complementing national food partners and matching this with the needs of a diverse Community Food Member base. Delivering a consistent supply of food throughout the year whilst adapting to seasonal fluctuations, and specific projects. 

• Research potential food sources by geography, type, and sector (retail, wholesale, producer, grower). 

• Conduct outreach to establish and broker supplier relationships, including on-site visits and securing food supplies in line with growth plans. 

• Participate in working groups with other FareShare regional centres to share local food sourcing opportunities and share best practice on gleaning projects. 

• Implement a gleaning project involving volunteers to harvest surplus produce from farms across the South West. Working closely with the corporate volunteer coordinator to organise and support gleaning activities. 

• Track and report the success of these gleaning activities in line with the projects KPIs.

• Expand the network of surplus food suppliers in the South West, with emphasis on Cornish companies. 

• Work with the Communications team to develop supplier engagement content such as impact stories, case studies, and visual materials. Also support the planning and execution of an event to engage more food suppliers.

Logistics 

• Coordinate logistics to cost-effectively receive surplus food. Supporting the Head of Food and Logistics in managing dedicated vehicles for food collection and liaising with warehouse staff to optimize use of the van fleet for additional collections. 

• Oversee safe and compliant movement of stock across sites to maintain adequate inventory levels for order fulfilment.

• Serve as a point of contact with FareShare UK and other regional centres on food sourcing and logistics matters. 

Food Management 

• Managing ad-hoc food offers from FareShare UK, balancing operational and storage capacity across sites. 

• Collaborate with warehouses and membership teams to understand member needs and allocate unusual food and non-food offers efficiently. 

• Act as liaison between operations teams and external suppliers, providing feedback and escalating issues as needed. 

General 

• Represent FSSW in local partnerships and collaborations focused on reducing food waste and surplus. 

• Maintain accurate and accessible records of food sourcing activities and provide timely performance updates to Head of Food and Logistics for monthly Food & Logistics reporting. 

• Contribute to annual budgets and strategic planning as required. 

• Ensure compliance with FareShare national policies, procedures, and relevant legal frameworks. 

• Undertake other administrative duties as necessary. 

• Support the food team function in the absence of the Head of Food and Logistics.

Person Specification 

Essential Criteria 

• Excellent interpersonal and communication skills, able to build and maintain trusted relationships and foster collaboration. 

• Experience managing diverse stakeholder relationships, preferably in the food or operations industry.

• Experience in supply chain, or logistics coordination, ideally in the charity or food sector. Showing a high level of attention to detail. 

• Understanding of food safety, health and safety, and compliance related to food handling and transport.