Volunteer volunteer roles in Cumbria or North west

Make a Difference – Become a Group Work Support Volunteer

Location: Stafford

Commitment: 4–6 hours per week on Wednesdays

At Change Grow Live, we support people to overcome challenges related to dependency and recovery. As a Group Work Support Volunteer, you’ll play a vital role in helping individuals on Probation feel supported, included, and empowered to make positive changes in their lives.

Group Work Support Volunteer  - Stafford

What You’ll Be Doing

• Welcome and support individuals attending group sessions
• Encourage participation and build confidence
• Help plan and prepare engaging group activities
• Take accurate session notes and write up feedback
• Co-facilitate sessions alongside experienced staff
• Provide compassionate support to individuals within a group setting
• Help people connect with local support services (e.g. housing, mental health, food banks)

(please see attached volunteer role description for full role and person specification)

 What You’ll Gain

This is a fantastic opportunity to develop new skills. You’ll benefit from:

• Full training and ongoing support
• Experience in group facilitation and support work
• Confidence in working with people from diverse backgrounds
• Opportunities to progress towards leading your own group sessions
• Valuable experience for careers in criminal justice, health, or social care

Please note before applying for this role -

• The volunteer role is based at Approved Premises in Stafford on Wednesday for 4 – 6 hours
• Some of the training for this role is eLearning and so access to a laptop in order to complete this will be beneficial
• This role will require you to complete an Enhanced DBS check and Enhanced Level 1 vetting clearance for the Probation Service
• We welcome applications from those with and without Lived Experience of drugs, alcohol and the criminal justice system.
• Please remember to complete the Personal Statement part of the application as this forms part of the shortlisting process

To find out more about this exciting opportunity please read the attached role description.

*Join our friendly team and help make a difference in your community!*

We are looking for enthusiastic and reliable volunteers to support our new café. Whether you're looking to gain experience, meet new people, build confidence, or simply give something back to your local community, we would love to hear from you.

As a Volunteer Café Assistant, you could help with:

* Welcoming and serving customers

* Preparing hot and cold drinks

* Serving cakes and light refreshments

* Keeping the café clean, tidy and welcoming

* Washing up and general cleaning duties We are looking for people who are:

* Friendly and approachable

* Reliable and willing to learn

* Happy working as part of a team

* Able to provide excellent customer service

No previous café experience is required - we will provide any training and support you need.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

We’re looking for three Support Group Volunteer over the age of 18 years old, based in Scotland.

You’ll be volunteering fortnightly Thursday between 10:30am and 11:30am plus additional time for volunteer team meetings and training.

As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

The volunteer will be

· A people person, with good listening skills

· A great communicator who enjoys meeting new people

· Good at putting people at ease

· Reliable and organised

· Passionate about supporting people affected by stroke

· IT literate, have good administrative and record keeping skills and be able to follow relevant policies

A protection of Vulnerable Groups (PVG) check is required for this role.

About This Role

Location: Remote

Commitment: Part-time volunteer, pro bono role

Contribution Requirements: Minimum 10–15 hours per week; minimum 3-month commitment

Professional Volunteering

Professional volunteering is skills-based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action. Expectations include consistent weekly availability, timely communication, ownership and follow-through on assigned work, participation in team meetings, and alignment with our values and processes.

About Solution Community:

Solution Community is an international 501(c)(3) non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are turning that vision into reality, driving transformative change that reshapes the future.

Position Overview

As our Google Ad Grants Specialist, you will play a critical role in expanding the reach of Solution Community's mission through strategic management of our Google Ad Grants account. Leveraging up to $10,000 per month in Google Search advertising, you will help connect volunteers, nonprofit partners, donors, philanthropists, and changemakers with our global community and initiatives.

What Will You Do?

• Manage Google Ad Grants Campaigns: Create, monitor, and optimize search campaigns utilizing our $10,000/month Google Ad Grants budget.
• Increase Mission Visibility: Develop keyword strategies and compelling ad copy that drive awareness, engagement, volunteer recruitment, nonprofit partnerships, and donor interest.
• Optimize Performance: Monitor campaign metrics including impressions, click-through rates, conversions, and quality scores to maximize impact and maintain grant compliance.
• Ensure Grant Compliance: Maintain adherence to Google Ad Grants policies and best practices to keep the account active and performing effectively.
• Conduct Keyword Research: Identify high-impact search opportunities that align with our mission, programs, and global initiatives.
• Analyze and Report Results: Track performance and provide recommendations that improve campaign effectiveness and organizational reach.

Who Are We Looking For?

• Mission-Driven Professionals: You are passionate about using digital marketing to create meaningful social impact.
• Google Ads Enthusiasts: Experience with Google Ads or Google Ad Grants is preferred but not required. We welcome motivated learners who are eager to develop expertise.
• Analytical Thinkers: You enjoy interpreting data and using insights to improve campaign performance.
• Detail-Oriented Contributors: You understand the importance of compliance, optimization, and continuous improvement.
• Strong Communicators: You can work effectively with diverse, multicultural teams and translate campaign insights into actionable recommendations.

Preferred Qualifications

• Familiarity with Google Ads, Google Analytics, Google Tag Manager, or related digital marketing tools.
• Experience managing or supporting nonprofit Google Ad Grants accounts is a plus.
• Understanding of SEO, keyword research, landing page optimization, or conversion tracking is beneficial.
• Strong willingness to learn and contribute in a collaborative volunteer environment.

What We Offer

• Global collaboration with leaders and strategists from top global companies
• Meaningful impact on global causes and communities
• A vibrant, multicultural team spanning 70+ countries
• A supportive environment rooted in compassion, integrity, innovation, and collaboration
• Flexible work-life with full autonomy
• Opportunities for personal and professional growth
• A formal recommendation upon successful completion of your volunteer term.

About the Role Within Our Culture

At Solution Community, we value fostering a positive workplace where every member can contribute meaningfully. This is a volunteer, unpaid position designed for someone who is deeply committed to our mission and eager to help scale a values-driven organization. You’ll have the opportunity to shape a global people function, influence organizational culture, and leave a lasting impact on countless lives around the world.

National Helpline Volunteer Role

Join our team of dedicated helpline volunteers and help change the lives of bereaved people. 

Volunteers have always been, and remain at the very heart of Cruse, supporting thousands of bereaved people every year and playing an incredible role enriching so many aspects of our organisation.  The National Helpline is a key service within Cruse, enabling us to support bereaved people with compassion and empathy. 

As a Helpline Bereavement Volunteer, you will join a thriving volunteer community to provide emotional support, information, internal and external signposting over the phone to bereaved people. You provide this through a person-centred, empathetic and non-judgemental approach to supporting all our callers, in accordance with Cruse Bereavement Supports policies and procedures. This role is home-based only, so you must have a quiet and private space to work in, access to a computer (Tablets or iPad’s will not be suitable) and a stable Wi-Fi connection. 

You must be open to communicating with a diverse range of clients over the phone and understand that some of the content of the calls may be distressing to hear. Although it may be difficult at times, the reward of being able to support someone is one of our volunteers’ main motivations for doing this role. 

Want to find out more? 

We will be holding an open day on the 26th August where you can join our Zoom session to find out more about the role, the training involved, meet with other volunteers and hear from members of the helpline team. 

Please note that should you wish to become a Helpline Volunteer after attending the open day, you will need to apply directly through our website and you will find the upcoming course dates on the website - Volunteer for the helpline | Cruse Bereavement Support

Please click here to sign up to the Open day, or copy and paste the link in your web browser

https://buytickets.at/crusenationalservices/2315607 -

 Select tickets – Cruse Helpline Volunteer - Open Day – Zoom -

This is an excellent opportunity for someone with experience in business development, corporate partnerships, account management, sales, CSR, philanthropy, or fundraising to use their skills to make a tangible difference in the lives of refugees.
You will play a key role in helping Plateful Café develop relationships with local and national businesses, generating support through corporate donations, sponsorship, employee volunteering, catering contracts, and long-term strategic partnerships.

Key Responsibilities
Corporate Engagement

• Identify and research prospective corporate partners aligned with Plateful Café's mission.
• Develop and maintain a pipeline of potential supporters and business contacts.
• Introduce Plateful Café to local businesses, corporate foundations, and employers.
• Arrange introductory meetings and networking opportunities.
• Support the development of corporate partnership proposals and presentations.

Income Generation

• Help secure financial donations, sponsorships, and in-kind support.
• Identify opportunities for corporate grant funding and charitable giving programmes.
• Promote employee fundraising opportunities and workplace giving schemes.
• Explore sponsorship opportunities for training programmes, events, and community activities.

Catering and Enterprise Development

• Promote Plateful Café's corporate catering services to local businesses.
• Identify opportunities for meetings, events, lunches, conferences, and hospitality catering.
• Support the development of long-term catering relationships and repeat customers.
• Help position Plateful Café as a preferred socially responsible catering supplier.

Employee Volunteering and Skills Sharing

• Develop opportunities for corporate volunteering.
• Encourage businesses to provide mentoring, employability support, and workplace visits for our trainees.
• Build relationships that create pathways into employment for refugees completing our training programmes.

Strategic Support

• Provide advice on corporate engagement and relationship management.
• Help strengthen our corporate partnership strategy.
• Support impact reporting and stewardship of existing partners where required.

We Are Looking For Someone Who Has
Essential

• Experience working in a corporate environment, business development, account management, sales, marketing, CSR, partnerships, fundraising, or a related field.
• Excellent networking and relationship-building skills.
• Confidence engaging with senior stakeholders and business leaders.
• Strong written and verbal communication skills.
• Ability to work independently and proactively.
• Commitment to diversity, inclusion, and supporting refugees.

Desirable

• Experience within the charity or not-for-profit sector.
• Knowledge of corporate social responsibility (CSR), ESG, or social value initiatives.
• Experience securing sponsorships, partnerships, or fundraising income.
• Existing business networks in London.
• Experience developing corporate volunteering programmes.

What You Will Gain

• The opportunity to make a meaningful impact on the lives of refugees and people seeking asylum.
• Experience supporting a growing and ambitious social enterprise charity.
• The chance to shape and influence our corporate partnerships strategy.
• Opportunities to meet business leaders, charity professionals, and community partners.
• A reference and recognition for your contribution.
• The satisfaction of helping create employment opportunities and brighter futures for people rebuilding their lives in the UK.

Our Values
At Plateful Café, we believe that everyone deserves the opportunity to contribute, belong, and thrive. We celebrate diversity, value lived experience, and use food to bring communities together.
We welcome applications from people of all backgrounds and particularly encourage applications from individuals with experience of migration, displacement, or supporting diverse communities.

🌍 Volunteer Opportunity – Mailbox Audit and Compliance Team (MACT)

International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is a global non-profit organization dedicated to educating and empowering disadvantaged children and communities worldwide. With volunteers working across five continents, IHF promotes ethical leadership, cross-cultural collaboration, and sustainable development.

We are currently seeking disciplined, observant, and process-driven volunteers to join our Mailbox Audit and Compliance Team (MACT).

🔹 Role Overview The MACT is the "Pulse Monitor" of IHF. In a global organization, communication is our lifeline. Your mission is to audit departmental mailboxes to ensure every stakeholder—from donors to team members—receives a response within our mandatory 72-hour window. You ensure that no opportunity is lost to "digital noise" or cluttered inboxes.

Key Responsibilities:

• Inbox Diagnostics: Conduct weekly audits of departmental mailboxes (e.g., Grants, Recruitment, Fundraising).

• Compliance Tracking: Verify that the "72-Hour Rule" is being upheld by Team Leads.

• Data Reporting: Identify unread volumes, response lags, and "ghost-reading" (opening mail without action).

• Performance Feedback: Draft professional diagnostic reports for the Kenya Center Lead and Executive team.

• Archive Management: Recommend and oversee "Inbox Zero" strategies to help teams clear historical backlog and maintain efficiency.

🔹 Ideal Candidate:

• Highly organized with a "detective" mindset.

• Strong understanding of professional email etiquette and responsiveness.

• Objective, fair, and comfortable reporting on non-compliance.

• Excellent written communication skills for drafting audit summaries.

• Interested in Auditing, Operations, Compliance, or Management.

🔹 Benefits of Volunteering with IHF:

• Operations & Auditing Experience: Gain specialized skills in organizational oversight and digital compliance.

• Leadership Exposure: Directly influence the efficiency of global department leads.

• Critical Problem-Solving: Learn to identify and solve communication bottlenecks in a remote environment.

• Certification: Receive official recognition for your role in maintaining IHF’s professional integrity.

🌍 Volunteer Opportunity – At-Center (Kenya) Volunteer

International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is a global non-profit organization dedicated to educating and empowering disadvantaged children and communities worldwide. We are currently seeking dedicated, high-integrity individuals to join our team on-site at our Kenya center.

🔹 Role Overview As an At-Center Volunteer, you will live and work alongside our children and local staff. This is a hands-on role where you will balance childcare, educational support, and administrative tasks. You are the direct support system for our children, ensuring they grow up in a safe, organized, and nurturing environment.

Key Responsibilities:

• Daily Childcare: Supervise and engage with children during meals, study time, and recreational activities.

• Educational Support: Assist children with homework, provide tutoring in basic subjects, and help facilitate center classes.

• Center Operations: Assist with daily chores, meal preparation, and maintaining the cleanliness and safety of the facility.

• Digital Documentation: Use basic computer knowledge to update child progress reports and communicate with the global IHF network.

• Lead Responsibility – Training & Mentorship: Help orient and train new arriving volunteers on center rules, cultural norms, and daily schedules.

🔹 Requirements:

• Location: Must be willing to live on-site at the IHF center in Kenya.

• Citizenship: Open to Kenyan citizens and international applicants.

• Documentation: Must possess a valid Certificate of Good Conduct (Police Clearance).

• Conduct: Strictly no drug or substance use (IHF maintains a zero-tolerance policy to ensure child safety).

• Skills: Basic computer literacy (Emails, Google Sheets/Docs) and the ability to work effectively with children of all ages.

• Traits: Patient, disciplined, and possessing a strong work ethic.

🔹 Benefits of Volunteering at the Center:

• Immersive Experience: Gain unparalleled insight into the daily realities of international humanitarian work.

• Community Impact: See the immediate, tangible results of your efforts in the smiles and progress of the children.

• Leadership Growth: Develop hands-on management and teaching skills in a diverse, high-energy environment.

• Certification: Receive an official certificate of service recognizing your on-site contribution to IHF Kenya.

🌍 Volunteer Opportunity, Animator (Graphics Team)

International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is a global non profit organization dedicated to educating and empowering disadvantaged children and communities worldwide. With volunteers working across five continents, IHF promotes ethical leadership, cross cultural collaboration, and sustainable development.

We are currently seeking creative and passionate volunteer animators to join our Graphics Team and help bring IHF's stories, educational resources, and volunteer journeys to life through animation.

🔹 Role Overview

The Animator Team is a specialized unit within the Graphics Team, dedicated to transforming static designs into engaging animated content. Your work will help educate, inspire, and welcome volunteers while creating meaningful visual experiences for audiences around the world.

From onboarding journey animations and educational explainers to children's content and social media videos, your creativity will help communicate IHF's mission in a fun, engaging, and professional way.

Key Responsibilities

🎬 Create short 2D animations and motion graphics for IHF campaigns.

🎨 Animate onboarding journey maps, volunteer guides, and educational materials.

📱 Produce engaging animated content for social media platforms.

👧 Help create age appropriate educational animations for children at IHF centers.

🤝 Collaborate with the Graphics, Social Media, Video Editing, and Communications Teams on creative projects.

✨ Transform static graphics into dynamic visual stories that educate, inspire, and engage.

🔹 Ideal Candidate

• Experience with animation software such as Adobe After Effects, Adobe Animate, Blender, Canva Animation, Vyond, Toon Boom, or similar tools.

• Creativity and a passion for visual storytelling.

• Basic knowledge of motion graphics, character animation, or explainer videos.

• Strong attention to detail and willingness to collaborate within a creative team.

• Students or professionals interested in Animation, Motion Graphics, Multimedia Design, Film Production, Visual Communication, Digital Arts, or related fields are encouraged to apply.

• Volunteers who are eager to learn are also welcome.

🔹 Benefits of Volunteering with IHF

🌍 Build an international animation portfolio.

🎬 Work on meaningful projects that make a difference.

🤝 Collaborate with volunteers from around the world.

📚 Develop your animation, storytelling, and creative communication skills.

🏅 Receive official volunteer recognition and certificate for your contributions.

💙 Help educate, inspire, and empower children and volunteers through creative animation.

🎧 Global Volunteer Opportunity: Audio Editing Team

About the International Humanity Foundation (IHF)

The International Humanity Foundation (IHF) is an international non-profit organization (NGO) dedicated to empowering marginalized communities through education and grassroots leadership. Operating across five continents, IHF maintains a unique "University" structure where volunteers from around the world collaborate to manage our children's centers in Kenya, Thailand, and Indonesia. We believe in transparency, ethical leadership, and the power of shared knowledge to create sustainable global change.

Role Overview: "The Sound Behind the Story"

Great storytelling depends on great sound. The Audio Editing Team works closely with the Podcast Team to transform raw recordings into polished, professional episodes that reflect IHF's mission and voice.

Reporting to the Podcast Team Lead, this team is responsible for cleaning, refining, and finalizing audio content so that every interview, update, and story IHF shares sounds clear, consistent, and engaging for a global audience.

Key Responsibilities

• Audio Cleanup: Edit raw recordings to remove background noise, dead air, and unwanted segments.

• Sound Balancing: Adjust levels, equalization, and clarity so recordings sound consistent across episodes.

• Assembly & Structuring: Cut and arrange recorded segments into a cohesive final episode, including intros/outros where needed.

• Quality Control: Review edited audio for errors, clarity, and overall listening experience before release.

• Collaboration: Coordinate with the Podcast Team on timelines, episode requirements, and any special formatting needs.

• File Management: Organize and upload finished audio files to the appropriate shared drives and chatrooms.

Qualifications & Requirements

• Education: Minimum of a diploma; candidates with lower qualifications may still be considered based on relevant experience.

• Technical Skill: Practical experience with audio editing software (e.g., Audacity, Adobe Audition, GarageBand, or similar).

• Attention to Detail: Strong ear for sound quality, pacing, and clarity.

• Reliability: Able to meet weekly turnaround deadlines for edited episodes.

• Team Collaboration: Comfortable working across time zones with the Podcast Team and other collaborators.

• Technical Literacy: Comfortable using Google Workspace and shared drives/chat tools for file handling and communication.

Benefits of Joining This Team

• Executive Mentorship: Receive direct guidance and training from the IHF CEO.

• High-Level Insight: Gain a 360-degree view of how an international NGO operates across all divisions (Finance, Media, HR, and Education).

• Global Network: Collaborate with volunteers and teams across IHF's international operations.

• Global Impact: Your work ensures IHF's stories are heard clearly by a worldwide audience.

• Certification: Receive an official certificate of service documenting your contribution to IHF's Audio Editing Team.

About The Role: Head of People (Volunteer)

Location: Remote

Commitment: Part-time (volunteer, unpaid role)

Contribution Requirements: Minimum 10-15 hours a week; minimum 3 months

Professional Volunteering

Professional volunteering is a skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

About Solution Community:

Solution Community is an international non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are bringing that vision to life, driving transformative change that reshapes the future.

Position Overview

The Head of People will be a key member of the leadership team, reporting directly to the CEO. This volunteer, unpaid role leads the People team (including HR Business Partners and Recruiting) and oversees People Operations, talent acquisition, and culture-building initiatives to ensure an inclusive, engaging, and high-performing environment. This role is fully remote.

Key Responsibilities

• People Operations & HR Strategy

  • Develop and implement HR policies, processes, and best practices that support the organization’s growth.

  • Oversee all aspects of people operations, including onboarding, performance management, compliance, and employee relations.

  • Ensure legal and ethical HR practices, even within a volunteer-driven environment.

  • Leverage HR technology and tools to streamline people operations.

• Talent Management

  • Develop and implement best-in-class volunteer and employee onboarding programs.

  • Create career development opportunities to enhance engagement and retention.

• Culture & Employee Experience

  • Champion a strong, mission-driven culture aligned with the organization’s values.

  • Develop employer branding and internal communications programs.

  • Drive initiatives to foster employee engagement, well-being, and a sense of belonging.

  • Lead DEI efforts across the organization.

  • Support leadership in resolving conflicts and improving team dynamics.

Required Qualifications & Experience

• Minimum of 10 years of experience in human resources in a leadership role.

• Experience leading an HR team, preferably in a nonprofit or volunteer-based organization.

• Strong knowledge of HR best practices, including talent acquisition, employee relations, and organizational culture.

• Proven ability to build and implement HR policies and programs from the ground up.

• Exceptional communication and interpersonal skills, with the ability to engage and influence at all levels.

• Experience working in a remote and distributed team environment.

• Demonstrated passion for Solution Community’s mission and commitment to fostering a positive workplace culture.

Preferred Qualifications

• HR certification (e.g., SHRM-CP, PHR, or equivalent) is a plus.

• Experience managing volunteers and remote teams.

• Background in DEI initiatives and culture transformation.

What We Offer

• Global collaboration with leaders and strategists from top global companies

• Meaningful impact on global causes and communities

• A vibrant, multicultural team spanning 70+ countries

• A supportive environment rooted in compassion, integrity, innovation, and collaboration

• Flexible work-life with full autonomy

• Opportunities for personal and professional growth

• A formal recommendation upon successful completion of your volunteer term.

About the Role Within Our Culture

At Solution Community, we value fostering a positive workplace where every member can contribute meaningfully. This is a volunteer, unpaid position designed for someone who is deeply committed to our mission and eager to help scale a values-driven organization. You’ll have the opportunity to shape a global people function, influence organizational culture, and leave a lasting impact on countless lives around the world.

About this Role: Lead Full Stack Engineer

Commitment: Part-time (volunteer, unpaid role)

Contribution Requirements: Minimum 10-15 hours a week; minimum 6 months.

Professional Volunteering

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

About Solution Community:

Solution Community is an international non-profit organization pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

Solution’s mission is to foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive—a world united by collaboration, compassion, and action. At Solution Community, we are turning that vision into reality, driving transformative change that reshapes the future.

Summary of Role:

As a Lead Full Stack Engineer, you will lead Solution Community’s mission by building, improving, and developing the technical systems that power our global, volunteer‑driven organization. This role contributes directly to leading the creation of accessible, reliable, and scalable tools that enable volunteers to collaborate, deliver services, and support communities worldwide.

Engineers work across both front‑end and back‑end components, participate in technical planning, and collaborate with cross‑functional teams to deliver meaningful, user‑centered solutions. This position is ideal for someone who wants to apply their senior engineering expertise toward social impact while growing within a supportive, mission‑aligned team.

Responsibilities:

• Develop and Maintain Applications: Design, build, and maintain robust and scalable web applications using Firebase for backend and React/Next.js for frontend.

• Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other developers to understand requirements, provide technical insights, and ensure alignment across the project lifecycle.

• API Development and Integration: Create and integrate RESTful APIs to connect frontend interfaces to backend services, ensuring smooth, efficient data exchange.

• Code Review and Optimization: Participate in code reviews to maintain code quality, enforce best practices, and optimize performance across the application stack.

• Testing and Debugging: Implement automated tests and perform manual testing to identify and fix bugs, ensuring high-quality, reliable software.

• Continuous Improvement: Stay up to date with industry trends and technologies, continuously enhancing your skills and contributing to process improvements within the development team.

• Deployment and Monitoring: Assist with deploying applications to production environments, monitoring their performance, and resolving any post-deployment issues.

• Documentation: Create and maintain comprehensive documentation for new features, codebase, and development processes to support future maintenance and scalability.

Position Requirements

• Proficiency in Firebase: 5-7 years of strong experience in developing backend applications using Firebase (BaaS) Framework, with a solid understanding of Functions, Auth, Storage, Security Rules and Hosting services.

• Expertise in: React and Next.js, in-depth knowledge of React and Next.js for building dynamic and responsive frontend interfaces, with a focus on server-side rendering and static site generation.

• Full Stack Development: Proven ability to work across the entire stack, from designing and implementing backend services to creating interactive and user-friendly frontend applications.

• Version Control and Collaboration: Experience with Git and GitHub/GitLab for version control, with a collaborative approach to working in a team environment.

• Database Management: Familiarity with relational databases (e.g., PostgreSQL, MySQL) and experience in designing efficient database schemas, writing complex queries, and optimizing database performance.

• UI/UX Principles: Understanding of UI/UX principles and ability to translate design mockups into functional and aesthetically pleasing web interfaces.

• Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues.

• Agile Methodologies: Experience working in Agile/Scrum environments, with the ability to adapt to changing requirements and deliver iterative improvements.

• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.

• Continuous Learning: A proactive attitude towards learning new technologies and frameworks, staying updated with industry trends, and applying new knowledge to your work.

Recommended Profile:

• Be an open-minded person with healthy values, proactivity, reliability, courtesy, creativity, teamwork, and flexibility

• Commit to your position as a Volunteer. As our company is seeking funding, you will not be paid, and there is no guarantee of success. This project is for volunteers

• Be an expert in your domain, but ready to wear multiple hats

• Our technical stack: Firebase, GCP, JavaScript (React/Next), TypeScript, Node, Tailwind CSS

What We Offer:

• Work with a multinational team experienced in different areas

• Make a difference and contribute to international causes

• Grow professionally and emotionally, and interact with other experts in your domain of work

• Opportunity to work flexibly and remotely from anywhere in the world

As a Digital Catalogue Volunteer, you will help organise and catalogue digital files created from the scanning of photographs and other archive material generously donated by Aden veterans. 

Your role will be to catalogue these digital files accurately and consistently, creating a searchable resource that preserves this important history. By helping to build this archive, you will ensure that the stories and experiences of those who served in the Aden Emergency - often referred to as The Forgotten War -  remain accessible for future generations.

Thanks to donations, we have preserved more than 500 photographs, alongside a wide range of historically significant items. Together, they provide a unique insight into life during the Aden Emergency, capturing comradeship, military life, travel, landscapes, vehicles and the everyday experiences of those who served.