Volunteer volunteer roles in East of england

Purpose of the Role

This volunteer role supports the delivery of a wellbeing project for male asylum seekers accommodated in hotels in Ealing. The service aims to improve wellbeing, reduce isolation, and provide culturally sensitive mental health support for individuals who may be experiencing stress, trauma, and uncertainty due to displacement.

Volunteers will support the delivery of group activities and informal support sessions that promote social connection, emotional wellbeing, and engagement with services. The role involves building rapport with residents, supporting activities, and helping individuals access support where needed.

Volunteers will work alongside the Mental Health (Asylum Seekers) Coordinator to create a welcoming, safe, and inclusive environment where residents feel comfortable participating in activities and seeking support.

Main Responsibilities

To support the Mental Health (Asylum Seekers) Coordinator in engaging residents and facilitating group activities that promote wellbeing, social connection, and access to support services.

Responsibilities include:

• Engage with asylum seeker residents in a friendly, respectful, and culturally sensitive manner
• Introduce residents to the wellbeing service and encourage participation in activities
• Help build rapport and trust with residents through informal conversation and engagement
• Support the onboarding of participants by assisting with forms and explaining the service
• Assist with facilitating group activities such as board games, expressive and creative activities.
• Encourage participation and inclusion during group activities
• Provide informal emotional support through active listening and supportive conversation
• Help create a welcoming and safe space for participants during sessions
• Support the preparation and organisation of activity materials and resources
• Assist with setting up and packing down activity spaces
• Identify and report any safeguarding concerns or welfare issues to the coordinator
• Maintain appropriate boundaries and follow guidance from staff when supporting residents

The type of person we are looking for:

• Friendly, approachable, and able to engage with people from diverse backgrounds
• Good communication and interpersonal skills
• Empathetic and non-judgemental attitude
• Interest in supporting people experiencing mental health challenges or social isolation
• Ability to work respectfully with people from different cultural backgrounds
• Ability to work as part of a team and follow guidance from staff
• Reliable and able to commit to the agreed volunteering hours
• Understanding of the importance of confidentiality and safeguarding

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

WL Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Role Description

This role sits within our Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.

The role of the Outreach Volunteer will be to support the Project Coordinator with engagement activities with the local community, increase awareness of our activities with local groups and to encourage new participants to attend. We would expect you physically attend community events to promote our groups and encourage new participants to join.
 

We are looking for someone who

• Someone who identifies as male
• Has lived experience of mental health challenges
• Are a non-judgmental and friendly individual
• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
• To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
• Are empathic and understands the stigma / social bias's surrounding mental health
• Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate

Time commitment and expenses

• Flexible hours between Monday, Wednesday and Thursdays.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.

Please tell us why you would like to volunteer at Men’s Minds at WL Mind? (minimum 50 words)

Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words).

About The Stray Cat Charity (TSCC)

The Stray Cat Charity is a newly established UK-registered CIO working to rescue, rehabilitate, and rehome stray cats in Greece, starting in Patras. Our current priority campaign is to raise £35,000 to build a dedicated stray cat shelter in Patras, Greece, which will provide safe housing, veterinary care, and a pathway to adoption for vulnerable cats. As a growing new charity, we are building our fundraising and outreach network across the UK.

Role Purpose

We are looking for a motivated volunteer to support the growth of our charity by helping identify and connect with potential supporters in their local area. This includes community groups, schools, corporates, and potential major donors who may be interested in supporting or fundraising for stray cats in Greece. The aim of this role is to help generate awareness, build relationships, and support fundraising activity for our current and future campaigns.

Key Responsibilities

The volunteer may support with:

• Researching local community groups, schools, faith groups, and businesses
• Identifying potential corporate partners and supporters in their region
• Contacting organisations to introduce The Stray Cat Charity and its mission
• Encouraging groups to support the charity through donations or fundraising
• Promoting our current campaign to raise £35,000 for a stray cat shelter in Patras, Greece
• Supporting or initiating community fundraising activities where appropriate (e.g. sponsored events, school fundraisers, awareness campaigns)
• Helping to raise awareness of stray cat welfare issues in Greece through local outreach

Fundraising Options

Volunteers may either:

• Focus on outreach and relationship-building, or
• Actively support or lead local fundraising efforts for the charity’s campaigns

Ideal Volunteer

We are looking for someone who is:

• Confident communicating with people and organisations
• Passionate about animal welfare
• Self-motivated and able to work independently
• Comfortable researching and reaching out to potential supporters
• Interested in community engagement or fundraising

About the Charity

The Stray Cat Charity is a new organisation, meaning volunteers will play a key role in shaping our growth, impact, and fundraising success from the ground up.

Support Provided

We will provide:

• Guidance on messaging and outreach
• Information about the charity and campaigns
• Ongoing support and communication from the founder/trustee

Impact of This Role

Your work will directly contribute to raising vital funds to build a safe shelter in Patras, Greece, improving the lives of stray cats and creating long-term sustainable welfare solutions.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Volunteer Project & Outreach Assistant (Youth & Community Development)Help shape opportunities for young people in London while gaining hands-on experience in fundraising, outreach, and project delivery.

Skills Development Training (SDT) is a London-based organisation dedicated to empowering young people through creative, educational, and wellbeing-focused programmes. We are looking for a proactive and passionate Volunteer Project & Outreach Assistant to work closely with our Director and support the growth and delivery of our community initiatives.

This is a flexible opportunity (1–2 days per week, remote and/or in-person) ideal for someone looking to gain practical experience in the charity sector, social enterprise, or community development.

What you’ll be doing

• Supporting outreach and engagement with young people, partners, and community organisations

• Assisting with fundraising activities, including research and identifying funding opportunities

• Helping to promote programmes and events (social media, email, and local outreach)

• Providing general administrative support (emails, documents, coordination)

• Contributing ideas to grow the organisation’s impact and visibility

• Assisting in the planning and delivery of workshops, events, or training sessions

What we’re looking for

• Strong interest in youth development, community work, or social impact

• Good communication and organisational skills

• Self-motivated and able to take initiative

• Basic digital skills (email, documents, social media)

• A positive, can-do attitude and willingness to learn

What you’ll gain

• Direct experience working with a grassroots organisation making real community impact

• Insight into fundraising, outreach, and project management

• Mentorship and support from an experienced Director

• Opportunity to build your CV and develop practical skills

• Potential pathway to future paid opportunities or references

We welcome applicants from all backgrounds, especially those passionate about supporting young people and making a difference in their communities

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

The Community Ambassador Volunteer role is a flexible, people-focused role where you'll represent MumsAid at local events, community fairs, business engagement opportunities, and awareness-raising activities. Acting as a friendly and knowledgeable ambassador, you'll help share information about our services, fundraising activities, and volunteering opportunities, helping more people learn about MumsAid. 

No previous experience is required. We will provide training, resources, and ongoing support to help you feel confident representing MumsAid in your community. 

What will you be doing? 

• Representing MumsAid at local community events, fairs, markets, business events, and awareness-raising opportunities. 

• Acting as a friendly and welcoming point of contact for members of the public. 

• Talking to people about MumsAid's services and the support available. 

• Sharing information about volunteering, fundraising, and ways to get involved with MumsAid. 

• Distributing leaflets, promotional materials, and information resources. 

• Helping raise awareness of perinatal mental health and the support available through MumsAid. 

• Answering general questions about MumsAid and signposting enquiries to the appropriate staff member where needed. 

• Gathering feedback, questions, and community insights to share with the MumsAid team. 

• Helping to create a positive, inclusive, and welcoming presence for MumsAid within the local community. 

• Following MumsAid's policies and procedures, including safeguarding, confidentiality, health and safety, and equality and diversity guidance. 

What skills and qualities can you bring? 

• Warm, friendly, and approachable personality. 

• Passionate about supporting mums, families, and maternal mental health. 

• Comfortable speaking with people from a variety of backgrounds. 

• Good listening and communication skills. 

• Reliable and committed to attending agreed volunteering opportunities. 

• Confident representing MumsAid in a professional and positive manner. 

• Willingness to learn about MumsAid's services, fundraising activities, and volunteering opportunities. 

• Able to work independently as well as part of a team. 

• Supportive of equality, diversity, and inclusion. 

• Respectful of confidentiality and personal boundaries. 

What is in it for me? 

• Join a friendly, welcoming, and supportive volunteer team. 

• Be part of a charity making a meaningful difference to mums and families in the local community. 

• Receive training and guidance to help you feel confident in your role. 

• Gain experience in community engagement, public speaking, and ambassadorial work. 

• Meet new people and build connections within your local community. 

• Develop your communication and networking skills. 

• Receive clear communication and support from the MumsAid team before each opportunity. 

• Volunteer t-shirt and relevant event materials provided where appropriate. 

• Reimbursement of pre-agreed travel expenses (with receipts). 

Join the team! 
Become a MumsAid Community Ambassador Volunteer and help ensure more mums and families know that support is available. Through conversations, connections, and community engagement, you'll play an important role in helping us raise awareness of maternal mental health and the services MumsAid provides. 

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Project overview: 

Alfriston Outreach Service is dedicated to helping older and vulnerable people in Kingston. We provide services such as Hot Lunch delivery, Shopping, and Laundry delivered into people’s homes, with our aim to support older people to remain independent in their own homes. 

About us:

Mind in Kingston supports people with mental health issues and raises awareness within Kingston and surrounding areas. We provide training, supervision, and opportunities for career development. 

Volunteers are extremely valued within our team and a vital part of our service delivery. We welcome applications from people from all walks of life, including those who may have personal or professional experience of mental health. While lived experience can bring valuable perspective, it is not a requirement for volunteering with us. Our focus is on providing volunteers with the training, guidance and supervision they need to feel confident in their roles and to develop their skills. Volunteers are supported to succeed and offered opportunities to connect with trustees, staff and other volunteers both professionally and socially. Above all, we value the contribution volunteers make to our community and are committed to recognising their achievements. 

Main purpose of the role: 

• Support and assist the Lunch Delivery. 

• Deliver the Hot Lunches into people’s homes. 

• Report any observations or concerns about service users’ wellbeing to the supervisor.

Tasks will include: 

• Supporting the Driver on the Lunch Delivery. 

• Carrying Hot Meals into Service Users Homes. 

• Using Key Safes to open doors where necessary. 

• Delivering Laundry and Shopping to some Service Users. 

• Provide a point of contact for Service Users. 

• Reporting on changes in Service Users well-being. 

• Reporting back any safeguarding concerns immediately to the supervisor. 

• Maintain regular contact with the supervisor. 

• Attend meetings and supervision sessions. 

What you will receive in return: 

• Training in Safeguarding. 

• Training in Food Handling. 

• Training for any other skills as identified by yourself and your supervisor. 

• Regular check-in with your supervisor, reflective supervision, and managerial support. 

• An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston. 

• Reimbursement of reasonable expenses. 

• Professional references upon completion. 

• *Alfriston volunteers only: access to a discounted lunch (£5 per lunch, subject to availability). A minimum of 24 hours’ notice must be given. 

What we expect from you: 

• Commitment for at least six months. 

• Completion of required training. 

• Adherence to Mind in Kingston’s policies (e.g., confidentiality, safeguarding). 

• Proactive engagement with your supervisor for support. 

Application Process: 

• Two recent references are required. 

• An enhanced DBS check is necessary. 

We ask volunteers for two references, one of which must come from someone who has supervised you recently in your work or studies, such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults. 

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

If you are a history buff, a lover of London or are passionate about museums then we want to hear from you!

London Canal Museum is dedicated to educating and inspiring our visitors with the history of London’s canals – how they’ve shaped London’s development, the ordinary people that lived and worked on them, as well as the entrepreneurs who profited from them. We want to pass on the heritage of the canals so that future generations can learn about London’s industrial and social past. 

Role Location:

London Canal Museum, 12-13 New Wharf Road, London, N1 9RT. We are a 5-10 minute walk from Kings Cross St Pancras tube and rail stations.

Role hours:

- One shift a fortnight, from 9.45am until 4.45pm

- The Museum is open Tuesday - Sundays

Role purpose:

The role of the Front of House volunteer is vital to the life of London Canal Museum – in small teams, volunteers in this role ensure the building is open and ready to welcome visitors each day, greet visitors and educate them about the museum’s exhibits and history, keep visitors safe and answer enquiries to keep the museum running smoothly across the day.

Key Tasks:

- Open and close the museum and ensure it is presentable and ready to receive visitors
- Greet visitors, welcome them into the museum and engage with them about the exhibits and history of the building
- Sell admissions, gifts and books, and ensure the till procedures are followed correctly
- Answer telephone and in-person enquiries
- Provide refreshments and assistance during group visits
- Maintain the various museum areas and ensure they are presentable
- Follow museum policies and procedures to ensure the building, volunteers, staff and visitors are safe and well at all times
- Training and support

All volunteers are line managed by the Volunteering and Training Manager, who provides comprehensive inductions and training to all Front of House volunteers in core areas including: 

- Visitor Engagement
- Customer Service
- Health & Safety
- Accessibility in Museums
- Child Protection
- Retail Skills (including using the till)

Benefits to you:

- Learn about the history of London’s canals, the people who lived and worked on them, and their place in the industrial revolution, as well as the ice trade and history of the building

- Meeting new people and having opportunities to socialise with fellow volunteers at events – you will be a part of a community of over 70 volunteers of all ages and backgrounds

- Build your experience of working in museums, heritage and visitor engagement

- Develop your skills in customer service, team work, communication and other key workplace skills

- Opportunities for further involvement with the museum – including archiving and collections care, events, administration, education and guiding walks and boat trips.

- Free entry to the museum and museum events, 10% off in our shop, discounted venue hire and 50% off museum entry for up to 4 friends and family at a time.

- We also have volunteer events, parties and trips that you can enjoy!

- References can be given for all volunteers who volunteer regularly for 6 months or more

Could you give one hour a month to hold a safe, reflective space for a team of bereavement support volunteers? We are looking for a qualified therapist to facilitate a monthly online group; a place for our volunteers to process, decompress and feel supported.

The New Normal is a charity that runs free peer support groups for people navigating bereavement, facilitated by a dedicated team of volunteers across the UK.

Our volunteers dedicate their time and energy to supporting others through emotionally challenging times, and we want to make sure they feel equally held and supported in that work. We are looking for a qualified therapist to facilitate a monthly online group session for our volunteers: a safe, reflective space where they can process what comes up, let off steam, and when required be offered reflective feedback.

This is a facilitation role rather than a clinical one. You would be holding the space, normalising emotions, and offering a warm, containing presence, not providing individual therapy or carrying clinical responsibility for group members.

What we are looking for:

— A qualified or experienced therapist, ideally with a person-centred or integrative background

— Experience of group work or group facilitation (desirable but not essential)

— An affinity with bereavement, peer support, or community-based work

— Warmth, groundedness, and the ability to hold a group with confidence

What we can offer:

— Access to free safeguarding, peer support and Sucide First Aid (lite) training worth £500 (optional)

— A warm, motivated and reflective group of volunteers who care deeply about what they do

— Full support from The New Normal team

— The opportunity to contribute to a charity doing vital work in the bereavement space

This is a voluntary, unpaid role. We are happy to discuss the scope of the role in detail and support you in checking any requirements with your professional body or insurer before you commit.

Role title: SEO Volunteer

Location: Fully Remote

Job type: Volunteer

Time Commitment: Flexible - most intensive in Month 1

Length of Placement: 2 months minimum, with opportunity to extend

Help Us Reach More People

Volunteer SEO Expert needed to launch Long Covid Support's new digital home

What will you be doing:

Long Covid Support is moving to a new website and stepping forward with a fresh brand identity. We need an SEO expert to help us get it right from day one. This is a chance to make a real impact. You'll be at the heart of our digital launch, collaborating closely with our volunteer team, brand advisors, and IT support to ensure our new website reaches the people who need it most.

What are we looking for:
Essential skills and experience:

• Solid knowledge of SEO principles and practices (on-page optimisation, technical SEO, keyword research, etc.)
• Experience with Google Analytics and ability to set up meaningful tracking
• Able to use Squarespace
• Ability to explain technical concepts clearly to non-technical people
• Enthusiasm for working with a charity and making a difference
• Good communication skills and ability to collaborate across teams

Nice to have:

• Experience with Google Ad Grants
• Understanding of website transitions and migration SEO

What difference will you make:

When people search for help, we want them to find us. Better SEO means our new website reaches more people with Long Covid at the moment they're looking for support. Your work will directly help us expand our reach and impact.

Key Responsibilities:
 

• Meet with our project lead to establish our needs, set realistic timeframes, and design an effective SEO approach for us
• Ensure effective traffic is directed to our new site, including managing connections to our old site where advisable
• Lead keyword optimisation as a result of our name and brand change
• Set up Google Analytics to help us gather robust, high-quality data from our new website
• Collaborate with our team, brand advisors, and existing IT support to ensure you have all the information and access you need
• Advise on Google Ad Grants services once SEO work has concluded - the role could extend if you're interested in developing this workstream
• Technical requirement: You'll need to be comfortable using Squarespace, as this is where our new website is hosted. We'll provide access and support.

Application Process:
To apply please upload your CV.

We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.

Ready to make a difference? We'd love to hear from you.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking an experienced, confident, and creative Volunteer Social Media Manager to take ownership of Influential Stars’ social media presence across multiple platforms.

This is a hands-on role for someone capable of planning, creating, and scheduling purposeful content that raises awareness, builds community engagement, and supports campaigns across the UK.

Key Responsibilities

• Manage and grow Influential Stars’ social media presence across platforms including Instagram, TikTok, Facebook, YouTube, and LinkedIn

• Plan, create, and schedule consistent content aligned with the organisation’s mission and tone of voice

• Develop content that inspires awareness, connection, and positive action

• Share stories, campaigns, and updates in a sensitive and engaging way

• Maintain content calendars and scheduling systems

• Monitor engagement and respond appropriately where required

• Coordinate with internal team members to ensure accurate and timely messaging

• Maintain brand consistency across all channels

• Stay informed about platform trends and opportunities to increase reach

Skills and Experience Required

Essential:

• Proven experience managing social media across multiple platforms

• Strong understanding of engagement and awareness driven content

• Excellent written communication skills and attention to tone

• Confidence working independently and taking ownership of output

• Strong organisational skills and ability to manage content schedules

• Proactive, reliable, and professional approach

• Genuine connection to the organisation’s mission and values

Desirable:

• Experience managing accounts for charities, community organisations, or purpose led brands

• Familiarity with social media scheduling tools and analytics

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Workload may vary as campaigns increase

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in shaping how a purpose driven platform communicates with the public

• Help amplify campaigns that support charities and individuals facing difficult circumstances

• Gain valuable senior level experience and portfolio visibility

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to contribute creatively while making a meaningful difference

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.