Volunteer volunteer roles in East of england
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Volunteer Video Editor / Visual Producer to support the Podcast Production Team.
You will transform podcast recordings and related materials into engaging visual content suitable for YouTube and social media platforms.
Key Responsibilities
• Edit podcast video episodes
• Create short clips for social media platforms
• Add subtitles and captions for accessibility
• Maintain consistent visual style and branding
• Prepare video files for different platforms
• Support the team with visual content for campaigns
Who We're Looking For
Essential
• Experience using video editing software (Premiere Pro, Final Cut Pro, DaVinci Resolve, CapCut or similar)
• Ability to edit both long-form and short-form video content
• Strong attention to detail
• Ability to meet deadlines
• Comfortable working with sensitive subject matter
Bonus Skills
• Experience editing podcast or interview content
• Understanding of social media video formats
• Interest in social impact media
Formal qualifications are not required — portfolio or practical editing experience is welcome.
Why Join Us
• Build your video editing portfolio
• Gain experience working in podcast and digital media production
• Be part of a mission-driven creative team
• Contribute to a meaningful social impact project
• Priority consideration for future paid roles
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in facilitating a peer support group for people who are struggling with their mental health? We are looking for passionate volunteers to facilitate a weekly online or face-to-face group, to discuss topics relating to mental health. We are hoping to find someone who has either ‘lived experience’ of mental health issues and is now at a positive place with their own recovery or someone who has good knowledge of mental health and looking to support others.
What you will be doing
- Facilitating weekly peer support groups, covering topics related to mental health.
- Promote a safe, confidential, and non-judgmental atmosphere where all members feel valued and heard
- Encourage mutual support, active listening, and shared problem-solving within the group
- Manage group dynamics sensitively, ensuring discussions remain constructive and inclusive
- Collaborate with staff to monitor group wellbeing and escalate any concerns appropriately
- Assist in planning and preparing for each session, including topic prompts or themes if needed
- Maintain confidentiality in line with organisational policies and safeguarding standards.
The skills you need
- Lived experience of mental health challenges is highly valued and can be a strong foundation for this role
- Good communication and active listening skills
- Ability to facilitate group discussions with empathy and patience
- Understanding of boundaries and confidentiality in a mental health context.
- A non-judgmental, supportive, and encouraging attitude
- Experience in peer support or group facilitation is an advantage but not essential; training will be provided
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Befriender Volunteers play a key role in supporting individuals as they move on from our services and begin to live more independently. This role helps individuals stay connected, build stability, and feel confident in their next steps. Volunteers provide emotional support, practical assistance, and companionship to help people achieve their personal goals and stay engaged with their community.
What you will be doing
- Carry out regular check-ins—via phone, online, or in person—to help service users feel supported after leaving the service. Provide friendly visits where appropriate, offering a listening ear and encouragement during the transition to independent living
- Support individuals to build links within their local community, such as identifying clubs, social groups, local activities, or places of interest based on their personal goals.
- Encourage service users to take part in community events and build social connections that promote long-term wellbeing.
- Accompany service users to view potential properties where needed. Provide assistance exploring practical items or resources they may need after moving on, such as furniture options, budgeting tools, or local amenities.
- support service users to attend GP or other health appointments, helping reduce anxiety and build confidence in navigating services.
- Help individuals develop social skills, communication skills, and confidence through positive interactions and gentle encouragement. Providing motivation and reassurance as they work towards independent living goals.
- Support service users to access and participate in our online activities, helping them build digital confidence and stay connected. Assist with basic digital navigation, where needed (e.g., joining online groups, using communication platforms, accessing resources).
The skills you need
- Good communication skills
- Friendly and calm nature
- Mental health experience who feels strong enough to help others
- Willingness to listen to people with a genuine enthusiasm to support others
- Confident, sympathetic and can inspire trust and able to maintain boundaries in a non-judgemental way
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy organising? Would you like to play a key role in making sure things get done!
Our volunteer administrators are instrumental to all the work that we do across Hestia. You will have the opportunity to support staff with a wide range of desk-based and administrative tasks. These behind-the-scenes roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis.
What you will be doing
- To support with administration, texting and emailing information to service users, volunteers, and staff
- Support with updating and inputting data into spreadsheets
- Support with making phone calls to follow up and gather needed information.
The skills you need
- Good communication skills
- Good organisation and administrative skills
- Able to maintain good working relationships
- Basic IT skills, comfortable using spreadsheets and emailing
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a qualified Yoga Instructor who would enjoy facilitating weekly sessions to help individuals with their general well-being. This is an opportunity for you to share techniques with others.
Practicing yoga has been shown to increase mindfulness not just in class session, but in other areas of a person's life.
What you will be doing
- Design session plans enabling all group members to increase fitness, suppleness and help them relax
- Teach the group yoga postures and breathing techniques which allow a range of mixed ages and abilities to participate
- Inspire and motivate people to attend and get involved in the group activities where possible and encourage the group to help design future sessions
- Keep a record of attendees, provide feedback and report any concerns to the staff team
The skills you need
- Skilled and qualified Yoga Instructor
- Good communication skills
- Ability to provide a supportive and inclusive atmosphere that encourages learning and participation
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!
About the Role:
Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.
Our groups and courses can be run online or in-person in your local area.
- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers. It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.
- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.
Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.
Why Volunteer with Us?
Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.
Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.
Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.
How do I know it’s right for me?
Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.
We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.
What is the time commitment?
You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group).
- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Don't miss out on London Marathon 2026 - taking place on Sunday 26 April 2026! Join one of our 5 cheerpoints along the world famous marathon route as we turn the streets green to cheer on our amazing runners, whilst also supporting us to raise vital awareness of our services and charity too. Please note timings may be subject to small changes nearer the date and exact details will be shared in the volunteer briefing (sent about 2 weeks before the event date).
What will you be doing?
Cheerpoint
- Join our biggest ever group of volunteers to cheer Macmillan runners towards the finish line as you soak up the amazing atmosphere
- We will provide everything you need to make some noise and to help turn the streets green (Macmillan tabards, cowbells, clappers, pom poms etc.)
- Can’t do one of our shift times but would still like to volunteer? Get in touch and we can help!
- £2million raised for Macmillan in 2025 – help cheer on the runners and encourage their amazing fundraising in 2026
We will be cheering at the following locations:
- Mile 5, Greenwich Cheerpoint SE7 7AL - 09:30-13:30
- Mile 13, Tower Hill Cheerpoint E1W 1BS - 10:30-16:30
- Mile 15, Canary Wharf Cheerpoint E14 8LS - 11:00-17:00
- Mile 23, Monument Cheerpoint EC3R - 11:30-18:30
- Mile 24.5, Embankment Cheerpoint WC2R 2PP - 12:00 - 19:00
Accessibility
The majority of the route is accessible to wheelchair users using footpaths. We endeavour to accommodate support needs so please contact us for further support.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an excellent opportunity if you are interested in clothes & fashion, photography or e-commerce. The time you dedicate would ensure that we made the most of the incredible donations to our charity shops, which means more funds can go towards our vital animal welfare work.
Our shops play an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items.
Online Sales Volunteer responsibilities
- Researching and listing the items for sale in our dedicated Vinted store.
- A picture is worth 1,000 words so ensuring that attractive photographs are taken to boost sales.
- Packaging items appropriately before posting them to the buyer.
- Maintaining accurate records of listed and sold items.
What we are looking for in our Online Sales Volunteers:
- Basic knowledge of any online selling platforms (Vinted, ebay, Whatnot)
- Good organisational skills and attention to detail
- Ability to take clear photographs and write accurate descriptions
- Basic computer skills, including familiarity with email and online payment systems
- Good communication skills and a friendly, helpful attitude
- Someone who is flexible and can offer an ongoing commitment
- Work both remotely and at our New Bradwell Hub
What we can offer you as an Online Sales volunteer
- You will be making a massive difference to the welfare of the animals in your area.
- Join a community which will enable you to meet new people and make new friends.
- Learn e-commerce skills
- Develop your organisational skills
- Enhance your CV by adding your volunteering experience and newly acquired skills.
We hope you are interested in volunteering for our branch!
Our voluntary roles are subject to an informal interview and trial period. We may ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our IT team ensures smooth operations for staff and volunteers by managing systems and providing technical support. We currently use Google Workspace applications.
The MILTON Keynes & North Bucks Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
IT First Line Support Volunteer responsibilities
Monitor IT Support Email: Check daily, sort and redirect issues as needed. User Management:
- Onboarding and offboarding staff and volunteers
- Creating and managing user accounts in Google Workspace
- Assigning email access and permissions
First-Line Support:
- Triage incoming IT queries
- Basic troubleshooting and escalation where necessary
Ticket Management:
- Log and track support requests
- Ensure timely resolution or escalation
Participate in Monthly IT Call: Share updates and collaborate with the team.
What we are looking for in an IT First Line Support Volunteer
- Experience in a similar IT support role
- Understanding of IT systems and troubleshooting
- Some knowledge of Google Workspace administration (advantageous)
- Strong organisational and communication skills
- Ability to work independently and manage time effectively
- Comfortable using ticketing systems (or willing to learn)
- Reliable internet connection and access to a computer
- An interest in animal welfare.
- Someone who is flexible and can offer an ongoing commitment
What we can offer you as an IT First Line Support Volunteer
- You will be making a massive difference to the welfare of the animals in your area.
- Join a community which will enable you to meet new people and make new friends.
- Learning new skills through our comprehensive induction and training programme.
- Enhance your CV by adding your volunteering experience and newly acquired skills.
We hope you are interested in volunteering for our branch! For more information and to apply for an application form, please contact us.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A great opportunity to play a role at an exciting stage of LRC’s growth!In 2025, the charity set-up a CRM system - after initial configuration, we now need a volunteer to help operationalise and is used optimally to achieve LRC’s goals.
In 2025, the charity set-up a CRM system using CiviPlus, a CRM system specific to the not-for-profit sector. We already have a technical volunteer who has helped with initial system configuration and can provide ongoing technical support.
The Lyme Resource Centre (LRC) is a charity with a mission to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public and healthcare professionals about ticks and Lyme disease.
The charity has grown significantly over the past couple of years, and is now looking for volunteers to help with its next phase of evolution.
Aiming to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public & health professionals about ticks & Lyme disease
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No Panic is a national charity at the frontline of accessible help for anxiety sufferers.
The No Panic Helpline is open 365 days a year between 10am and 10pm.
Those who call us can be struggling across a range of anxiety disorders: OCD; Panic Attacks; Phobias or General Anxiety Disorder.
We train our helpline volunteers to provide sufferers with all the information they need to begin the process of self-help recovery.
This is a remote volunteering opportunity where everything is done from home, including training, and there is never a need to attend elsewhere. This makes it the ideal opportunity for those with mobility or fitness issues.
Our volunteers work a 3-hour shift once a week.
Initial training is one evening a week for 8 weeks (for a small charge of £25 to cover costs), with backup support for the first 8 weeks on the helpline. There is continued support via bi-monthly support groups.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to help tackle loneliness, one conversation at a time?
Loneliness and isolation can have devastating effects on a person’s mental and physical health. We are a registered charity providing a pathway of support to alleviate the hurt and distress, and the impact on mental and physical health, caused by loneliness and social isolation.
The aim of face-to-face Individual Support is to provide in-person supportive social contact for people who are hurt by loneliness.
Volunteers support Friends (people who use our services) on a one-to-one basis. After completing training, volunteers will be linked with a Friend who they will phone for around one hour every two weeks. This is arranged at a mutually convenient time.
We ask volunteers to think of this as a longer term volunteer role due to the training and time we take in order to give our volunteers, and Friends, the very best service. You will also need to consider occasional time spent in training for your role and for continuous development.
For all our roles:
Due to our Safeguarding regulations, unfortunately we are only able to accept applications from UK residents.
Enhanced DBS checks for working with vulnerable adults (formerly called criminal records bureau checks) which we will organise (no cost to this) and two references are required.
For any roles involving driving Archway Friends, we will need to see evidence of insurance and driving license as well as MOT and tax documents for the vehicle to be used.
We will happily cover out of pocket expenses (eg mileage or costs for coffee out with Archway Friend).
We provide training relevant to the roles as well as ongoing supervision, guidance and support for all volunteers.
We are a registered charity providing a pathway of support to alleviate the hurt and distress, caused by loneliness and social isolation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.
About Youth Club:
Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.
Youth club takes place at Furzedown Youth Centre. Welham Rd, London SW16 6TJ
About the role:
As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.
Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.
Tasks and responsibilities:
· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.
· To act as a positive role model and set standards of behaviour when volunteering with young people.
· To encourage and inspire young people to reach their full potential.
· To assist young people to both recognise and celebrate their achievements.
· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.
· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
To be 18 years or older;
· To be non-judgemental and able to engage with people from diverse cultural backgrounds;
· To be reliable and punctual;
· Excellent communication skills, especially with people with varying levels of English;
· The ability to volunteer on Wednesday evenings for a minimum of six months;
· Current resident of the UK;
· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;
· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role
Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.
Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.
Desirable:
· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).
Through volunteering with us you will:
· Meet new members of your local community;
· Learn about different cultures;
· Learn about issues relating to refugees and people seeking asylum;
· Work as part of a friendly, welcoming team;
· Develop your skills and competencies;
· Be able to access relevant training;
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Visitor: Mentor a young person for 2 – 4 hours per month for at least 1 year.
An Independent Visitor is usually an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as going to the cinema, bowling or just walking in the park.
The aim is to provide support, confidence, and fun experiences outside of the young person’s daily environment. If you are looking for a rewarding role with an organisation that makes a difference in young people’s lives, we want to hear from you.
About the role:
•Visit a young person monthly and become a trusted adult friend to them.
•Build a trusting, consistent and positive relationship with the child.
•Provide a child with the opportunity to try new activities (e.g., cinema, bowling, museums, nature walks, or simply having a chat) and spend time with them away from their placement.
•Provide visit reports and feedback after visits to help us monitor and improve the service.
In return, we offer a range of benefits including:
• Make a real difference – be a positive, stable influence in a young person’s life.
• Have fun and create memories – enjoy activities while building a meaningful bond.
• Gain valuable experience – develop skills in mentoring, communication and young people’s support.
• Access to training and job opportunities – acquire knowledge and experience in a fun setting.
• Flexible and rewarding – just a few hours a month can change a life!
You will be allocated a budget for each visit for your travel and activity.
Skills:
• Interpersonal Skills – Ability to easily build rapport and identify with young people from diverse backgrounds.
• Communication – Excellent communication skills and good report writing skills.
• Committed – Willing to commit to a child for at least one year.
• DBS Check – We will carry out safer recruitment checks, and you will be required to have an Enhanced DBS check.
The client requests no contact from agencies or media sales.
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
We believe that every disabled person should have the opportunity to connect with others and be included in the world.


