Volunteer roles in east of england

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

Volunteering in the shop

Our High Wycombe Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

Volunteering in the shop

Our Hendon Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick. 

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply 

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

The Opportunity

We are recruiting 3 lay Trustees! Do you bring skills and experience in communications, human resources or membership engagement? Would you like to use these at board level to shape a charity? We'd love you to join our Board of Trustees if so.

This is a fantastic opportunity to have a great impact on the UK’s mental health at the highest level!

Does this matter to you as much as it matters to us? Then a Trustee role with UKCP will give you the chance to support a cause with your professional skills.

Who is the UK Council for Psychotherapy?

UK Council for Psychotherapy is a leading organisation for psychotherapists and psychotherapeutic counsellors. We believe that psychotherapy can help us in profound ways. Solving immediate issues and transforming how we think, feel and behave is how we do this.

We offer professional support for our members here in the UK.  We are also the leading research, innovation and educational body. UKCP continue working to advance psychotherapies for the benefit of all.

What matters to us

We see first-hand the power of psychotherapy to improve lives. We speak up for the importance of psychotherapy in national and local policymaking. UKCP also represents the social value of psychotherapy in the UK today.

If you join us…

You will be a part of a committed Board who is doing more to reflect the communities we serve. This is an opportunity to shape the work and direction of UKCP. Help us achieve our vision of a world in which emotional and mental wellness is a human right.

Equality, diversity and inclusivity are felt throughout our values and the culture of our work practices. So, you’ll enjoy the rewards of helping us to be a voice of change where it’s needed.

Who we’re looking for

We are looking for three Trustees to join the UKCP Board, bringing any or a combination of the skills and experience listed below. All candidates will share our commitment to improving the UK’s mental health and understand the importance of high-level governance in achieving this.

We are particularly seeking:

• HR Trustee – Someone with proven experience and insight into human resources practices, people management, organisational culture, staff wellbeing, recruitment, and talent development.
• Communications Trustee – Someone with professional experience in communications, marketing, and/or public relations.
• Membership Engagement Trustee – Someone who can provide insight-led oversight of UKCP’s membership activities.

Please make sure you read our Candidate Information Pack before applying, as it contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining UK Council for Psychotherapy!

What’s next?

Eastside People is supporting UK Council of Psychotherapy in the recruitment of these roles. You can click here/follow the link to apply today.

The closing date for applications is Monday 5th January. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with UKCP shortly after this.

We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!

As we celebrate our 60th anniversary, the National Youth Jazz Orchestra (NYJO) is seeking passionate new trustees to join our board and help shape the next chapter of our story. With a new CEO, bold artistic ambitions and a growing national footprint, this is an exciting moment to join an evolving organisation committed to nurturing young talent, expanding opportunities and strengthening our impact across the UK.

About NYJO:

Founded in 1965, NYJO has grown from a single jazz orchestra to a vibrant, varied organisation delivering engaging participation projects and impactful live performances for everyone. We exist to empower young jazz musicians and inspire audiences across the UK through our work.

We are committed to supporting and developing musicians of all styles and standards: whether you want to become the next emerging artist or simply play for fun -- we're here for it.

NYJO is dedicated to making jazz and creative music-making more accessible to early-career musicians, young people, and audiences across the country. Throughout our activity, we seek to create a meeting ground between the established and the experimental -- the past, present, and future -- to build bespoke programmes which cater to lifelong and new jazz fans.

Our work spans three core areas:

Emerging Professionals - We curate exciting performance projects for audiences and emerging professional musicians aged 18-25, underpinned by a programme of Professional Development.

NYJO Learning - We create accessible learning programmes for all, providing young people with impactful tools for personal growth through creative music-making.

Community Outreach - We are passionate about responding to and representing our communities, both locally and nationally, in physical and digital spaces.

We work in close collaboration with likeminded partners to deliver projects that respond to local community needs and create an inclusive learning environment which centres the voices of young people.

In 2021 we became a Resident Artistic Company at Woolwich Works, a creative arts centre in the Royal Borough of Greenwich. We are a registered charity with a turnover of c.£750,000 annually and are proud to be an Arts Council England (ACE) National Portfolio Organisation, working towards delivering ACE's 'Let's Create' strategy to make the arts sector more inclusive and reflective of modern Britain.

Our Board

NYJO's current Board consists of seven Trustees with expertise spanning digital communications, governance, HR, jazz industry knowledge, music education, finance, and fundraising. We are pleased to have diversified our board significantly in recent years, knowing that diverse boards make better decisions. Ensuring that our board is representative of the communities in which we work and the young people that we serve remains a priority.

Board Responsibilities

NYJO Trustees are expected to play a full role as a board director and trustee in accordance with charity and company regulations, and governance best practice. Responsibilities include:

• Providing strategic direction, setting overall policy, defining goals, setting targets, and evaluating performance against agreed targets
• Maintaining a collaborative and supportive relationship with senior staff and fellow trustees
• Proactively advocating for our work, championing the transformative power of jazz education and the many benefits that young people derive from creative music-making
• Safeguarding the financial stability, reputation and values of the charity
• Protecting the interest of donors and current and future beneficiaries, acting as guardians of NYJO's assets and taking due care over their security, deployment and proper application
• Ensuring that NYJO complies with its Articles and Objects, charity and company law, and any other relevant legislation or regulations

What We're Looking For

We are keen to recruit Trustees who:

• Are committed to NYJO's mission and will advocate for our work
• Bring strategic judgement, vision and creative thinking to the charity
• Can provide sound, independent reasoning and constructive challenge to our management team
• Are numerate, with the ability to understand budgets and charity finance
• Are willing to devote the necessary time and effort to be a Trustee, and to undertake relevant training and appraisal
• Demonstrate an understanding of good governance of charities
• Demonstrate the intellectual capacity to grasp issues outside personal experience and communicate opinions effectively

We are keen for our trustees to represent a broad mix of skills, experience and backgrounds, helping us to broaden our thinking and provide constructive challenge. At this time, our priority is to appoint an individual with professional experience as a UK based jazz musician, as this perspective will complement our current board's existing expertise and help ensure our leadership reflects the communities and artists we support.

We are committed to broadening the diversity of perspectives on our Board. We particularly encourage applications from women, younger people, and individuals from groups that are currently underrepresented at board level. All appointments will be made on merit.

You do not need to have prior trustee experience. Where needed, we will provide guidance and support to help first-time trustees thrive in the role.

In addition to professional jazz music experience, we would also be interested in candidates with demonstrable experience in music law or marketing, particularly digital marketing and social media. There is no expectation that applicants must meet more than one of these areas of expertise.

Commitment to Diversity and Inclusion

We are committed to providing an environment where every trustee is able to contribute confidently. We will offer appropriate onboarding and ongoing support to ensure all trustees can engage fully with their responsibilities.

Time Commitment

Trustees are expected to attend all board meetings (four per year) and an annual strategic planning session. Additionally, you may be invited to join working groups according to your areas of expertise and interest and will always be welcome to attend our performances and education events.

We will always be respectful of your time and provide maximum possible notice of any meetings and events.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

Volunteering in the shop

Our Eltham Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

CBM UK Trustee (x 2 positions)

Do you believe in an inclusive world where all people with disabilities can participate and thrive? Are you passionate about changing the structures and systems that keep people poor and marginalised?

What we’re looking for

We’re looking for two new trustees to play a vital role in shaping how we deliver our work most effectively. If you’ve got business acumen, accounting expertise, or an innovative approach to international development, we’d love to hear from you.

Your contribution

Join us as a trustee and you’ll help ensure the good governance of CBM UK. You’ll provide financial scrutiny of fund management and supervise the performance of the CEO. Ultimately, you will help ensure our resources are used as effectively as possible to serve people with disabilities in some of the world’s poorest countries.

You’ll join a Board of 11 directors who have experience across international development, education, law, financial services and management. We’re looking for two new trustees who bring skills in:

• business (particularly social enterprise and start up),
• accountancy (with understanding of UK SORP), or
• innovative approaches to international development, including alternative models of development financing.

We strongly encourage applications from women and people with lived experience of disability.

About us

For over 115 years, CBM has been transforming lives around the world. Part of a Global Federation, we work with local partners to ensure people with disabilities in some of the world’s poorest communities have access to healthcare, education and livelihoods. This is a truly exciting time to join us as we embark on an ambitious new strategy to end the cycle of poverty and disability.

How to apply

If you share our vision of an inclusive world in which all people with disabilities enjoy their human rights and achieve their full potential, we’d love to hear from you.

For a full description of the experience we’re looking for as well as the duties and expectations of the role, please download the Trustee Recruitment Pack.

Letter from our Chair - Lucy Thomas

We are seeking a passionate and strategic individual to join our Board of Trustees, someone who brings strong commercial insight, business acumen, and ideally experience in fundraising and income generation.  This is an exciting opportunity to play a pivotal role in shaping the future of a respected national charity that continues to grow its reach and impact.

As a Trustee, you will also sit on our Commercial Advisory Group (CAG) a dynamic sub-group that advises on the Trust's commercial strategy, innovation, and sustainability.  You'll help us strengthen our commercial performance, explore new opportunities for growth and diversification, and ensure we remain on strong financial footing to deliver our vital mission.

We welcome applicants from all sectors and backgrounds.  Experience in marketing, partnerships, or charity leadership would be an advantage, but what matters most is your ability to bring fresh thinking, sound judgement, and a commitment to using your commercial experience for social good.

Background

Suzy Lamplugh Trust was founded by Diana and Paul Lamplugh following the disappearance of their daughter Suzy, a young estate agent, in 1986. Since then, the Trust has pioneered personal safety as a life skill and a public policy priority.

Our vision is to eliminate abuse, aggression and violence, creating a society where people are safer and feel safer.

Our mission is to reduce the risk and prevalence of abuse, aggression and violence with a specific focus on stalking and harassment through education, campaigning, and support.

What we do

• Campaigning - working in partnership with other charities, private and statutory organisations; raising awareness; influencing policy makers
• Education - advice; training; guidance; workplace support; free resources, information; consultancy
• Support - National stalking helpline and advocacy service; supporting people at increased risk of violence and aggression; community projects

Are you a good listener? Are you able to manage group conversations and ensure people feel comfortable together and that groups run smoothly? We need you to facilitate our weekly telephone groups that offer blind and partially sighted people the opportunity to socialise with others.

This is a telephone-based role that you can do from home. You will need access to a landline or mobile phone We ask you to commit to between 1 and 3 hours per week to facilitate Talk and Support befriending groups which will be at the same day and time each week. Each group runs for an hour.

How often will I be needed?

• 1 Hours per Week

Key requirements

• This role requires 2 references

Location

Region

• North East, South East, Northern Ireland, Yorkshire and the Humber, Greater London, East of England, South West, North West, Wales, West Midlands, East Midlands, Scotland

Home based

• This role is home based

Additional location information

• Home Based: over the telephone (this role requires you to have a landline or mobile telephone) The groups meet during the day from Monday to Friday.

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• Effective listening skills;Good verbal communication skills;Work with wide range of people

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.

What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
•  A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.

How often will I be needed?

• 5 Hours per Week

Key requirements

• This role requires 1 reference

Location

Region

• North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Scotland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

This group is a chance for blind and partially sighted people with Charles Bonnet Syndrome to come together and socialise. In the role of facilitator, you will ensure the group runs smoothly and that everybody has a chance to contribute to the group conversation. You don’t need to have any experience or knowledge of Charles Bonnet Syndrome as you won’t be asked to give out any information about the condition and no medical information is exchanged.

You will:
Listen to the group conversation, ensure it flows and that all conversations are appropriate;
Make appropriate contributions as and when required to stimulate conversation;
Create a friendly and welcoming atmosphere, encouraging all participants to feel comfortable taking part;
Be the link between the group participants and the RNIB Talk and Support team;
Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

This is a telephone-based role that you can do from home. You’ll need access to a landline and/or mobile phone.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Location

Region

• South West, Scotland, East Midlands, North East, Yorkshire and the Humber, East of England, Wales, North West, Greater London, West Midlands, Northern Ireland, South East

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• Good listening skills and verbal communication skills
• Able to use the telephone confidently for an hour long call up to 3 times per week
• Able to work with a wide range of people from across the UK
• Demonstrate empathy and understanding of the issues faced by visually impaired people
• Ability to follow internal policy and procedures
• Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.

Barefoot and Free is a small UK-based charity that gifts unforgettable staycations to families with neurodivergent children or children affected by trauma.

We are seeking creative and committed Volunteer Fundraisers to help us grow our small charity.

This is a remote volunteer role ideal for someone looking to use their creative fundraising knowledge to make a meaningful impact.

Role Overview
As a Volunteer Fundraiser at Barefoot and Free, you will be reuired to come up with fun ideas to fundraise, be able to engage people to fundraise and encourage new supporters.

Key Responsibilities

• Plan, organise and execute virtual and in-person fundraising events (eg raffles, quizzes, sponsored challenges)
• Liase with fundraisng volunteers (eg sponsored runners etc)
• Ensure events run smoothly by preparing, schedules, materials and plans. 
• Act as a main point of contact for invividual fundraisers and teams
• Regukar communication to offer encouragement and guidence.
• Procatively check they have everything they need (eg fundraisng pack, marketing materials) 
• Create.design a central fundraising tracker (eg excel or similar) 
• Log all fundraising activities, targets, deadlines ad progress updates 
• Collaborate with the social media volunteers (if applicable) to amplify campaigns
• Support the recruitment of new fundraising volunteers

What You’ll Bring

• Clear friendly written and verbal communication
• Ability to confidently engage with fundraisers, donors and team members remotely
• Excellent time management and ability to co-ordinate multiple activities at once
• Structured approach to planning events and tracking fundraising progress
• Strong communication skills, self-motovated with the ability to work independently with minimum supervision
• A passion for charitable work and a willingness to contribute time and skills

Time Commitment
This is a flexible remote role. We ask for a commitment of 2 to 5 hours per week. We are happy to work around your availability.

What You’ll Gain

• A chance to use your skills for a good cause

• Hands-on experience in event planning, fundraising, and project coordination, ideal for CVs, job applications, or future charity roles.

• Remote, flexible volunteering that fits around your schedule — ideal for students, parents, or professionals looking to give back.

• Experience working in the charity sector

• Portfolio development and references on request
• Being part of a friendly supportive team making a difference

To apply please send a recent C.V along with a short note about yourself & with examples of any fundraising, event planning you have carried out.

We look forward to hearing from you.

Sight loss can be a big deal for many people: It often comes later in life and throws up many challenges. There can be a lot to get your head around and new things to learn. In this role you will help people who have had an initial contact with RNIB by sharing with them relevant information, including available services, ways to connect with others in a similar situation, and opportunities to play a positive role in removing barriers in society. In support of your conversation you will make brief, accurate notes in the customer contact record. In short, you’ll play an important role in helping people on the journey to living well with sight loss.

You will join a well-established, friendly team that make outbound calls to RNIB beneficiaries and supporters. This role can be done from home, with the ability to make calls at times that fit in with your schedule. We’re seeking a minimum commitment of four-six hours per week. Calls can be made between 12pm and 7pm. Full training will be given before you start making calls. We are seeking to recruit a group of volunteers that includes some individuals with lived experience of sight loss.

How you will be supported in your role
Comprehensive training will be given before you start making calls, and support will continue throughout your volunteering. The team you are joining is located across the UK. There are opportunities to connect with other volunteers and colleagues via MS Teams, including social “Kettle catchups”. The team meets twice a year in person, and you will be very welcome to take part.

Reliable broadband or ethernet as calls will be made through your internet connection. You’ll need a quiet and confidential space at home when making calls, so that neither your screen nor conversations are visible / audible to others in your household.

How often will I be needed?

• 4 Hours per Week

Key requirements

• You must be aged 18 or over. This opportunity requires two references.

Location

Region

• Yorkshire and the Humber, West Midlands, South West, South East, North West, North East, Greater London, Northern Ireland, Wales, Scotland, East Midlands, East of England

Home based

• This role is home based

Additional location information

• Homebased

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You will have a friendly, empathetic and non-judgemental disposition and be able to listen well – acknowledging and building rapport. A sociable nature and the ability to put people at ease are important qualities. You will be confident with IT and will have experience of MS Windows and common software.

Do you enjoy a good pub quiz and researching interesting questions? We're looking for someone like you to facilitate our fortnightly telephone quiz group for blind and partially sighted people who love to take part in a good pub quiz. You'll contribute to the group to ensure that all participants feel comfortable and that the group runs smoothly as well as researching the questions - and answers!

You'll help members of the group feel safe to be in the group and enable them to join in the quiz each fortnight. You'll look after their welfare and flag any safeguarding concerns with our Talk and Support team for follow up.

How often will I be needed?

• 3 Hours per Week

Key requirements

• This role requires 1 reference

Location

Region

• South West, Scotland, East Midlands, North East, Yorkshire and the Humber, East of England, Wales, North West, Greater London, West Midlands, Northern Ireland, South East

Home based

• This role is home based

Additional location information

• This role is home based, over the telephone. No travel is required.

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• Empathy with blind and partially sighted people. Good listening skills. Good verbal communication skills. An interest in pub quizzes including researching questions. Working with wide range of people