Volunteer roles in fleet
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dedicated professional with a heart for healing, nature, and community? The Therapy Garden is seeking exceptional individuals with expertise in Horticulture or Fundraising to join our team of Trustees.
About Us: The Therapy Garden is a horticulture and education charity that uses gardening to generate positive change. We work with adults and teenagers with learning difficulties, physical disabilities and mental health challenges and offer school-age teenagers interventional education opportunities.
Based in the village of Normandy, Surrey, the charity was established in 1998 by a local resident, with the aim of using the healing power of horticulture to connect with vulnerable members of our community.
Your Role as a Trustee: As a Trustee, you’ll play a pivotal role in shaping and supporting the future of The Therapy Garden. Your expertise in Horticulture or Fundraising will be vital as we continue to flourish and offer our services to a growing community.
Responsibilities include:
- Charitable Knowledge: Impart knowledge and take the lead in guiding the trustees in charitable matters.
Requirements:
- Demonstrable experience working at or with charities.
Knowledge of the regulatory and legal frameworks for charities.
Why join us:
- Meaningful Impact: Make a direct impact on individuals seeking healing and rejuvenation through the power of nature
- Collaborative Environment: Collaborate with a passionate team that shares your commitment to well-being and community
- Personal Growth: Enhance your leadership skills and expertise by being part of a dynamic team dedicated to making positive change.
Previous board/trustee experience is not necessary and we welcome applications from all ages and backgrounds.
If you’re ready to align your expertise with a purpose-driven cause, The Therapy Garden invites you to apply as a Trustee. Together, we can cultivate well-being, nurture growth, and provide solace to those in need.
Transform lives through nature. Apply now to become a Trustee at The Therapy Garden.
We are excited to welcome new Trustees who share our passion and vision.
We aim to have a positive significant impact on the lives of people facing challenges in life, via the power of gardening by connecting with nature




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking enthusiastic volunteers from all walks of life in Herefordshire to befriend and mentor a young person in care. This is a meaningful opportunity to make a significant impact in a young persons life.
Children and young people in care deserve to have a trusted adult who can share their time, engage in activities, and provide a safe and fun friendship. Your visits can easily fit into your schedule, allowing you to balance your commitments while being a positive force in someone’s life.
We ask for a commitment of just a few hours once a month for a minimum of two years. We cover activity and travel expenses.
If you’re interested in this rewarding opportunity or you have any questions, please let us know. Looking forward to hearing from you.
The client requests no contact from agencies or media sales.
As part of our ongoing commitment to strong and effective governance, we are actively seeking passionate and dedicated individuals to join our Board of Trustees. This is an exciting opportunity to play a vital role in shaping our organisation’s future and making a meaningful difference for children and young people with cancer and their families.
CCLG is a leading children and young people’s cancer charity, funding research and supporting families. We are also the professional association for those working in children and young people’s cancer in the UK and Ireland.
We’re looking to expand our Board of Trustees, increasing the overall number and planning for the future as a number of longstanding members of the Board approach the end of their terms of office.
It’s an exciting time to be joining us as we have just launched our new brand and a new bold and innovative research strategy, and we’re just getting to work on developing our next organisational five-year strategy.
Our Board of Trustees has an important part to play in helping us to achieve our ambitions of creating a brighter future for children and young people with cancer. If you join our Board of Trustees, you’ll have the opportunity to make a real impact and be part of our success story.
CCLG is committed to providing an inclusive, supportive and flexible environment. We would very much welcome applicants from all backgrounds and as our current Board is not as diverse as the communities that we work in, we would be particularly interested in applications from underrepresented groups.
We're looking for individuals who can bring their skills and experience to support the governance and strategic leadership of CCLG, whether those are professional skills and experience that relate to our main areas of activity, or to organisational governance and leadership, or lived experience of children and young people's cancer.
For more information about the role of a Trustee at CCLG, please download the information pack below.
We are CCLG, a charity dedicated to creating a brighter future for children and young people with cancer
The client requests no contact from agencies or media sales.
TACT is the UK’s largest dedicated fostering charity, with over 500 foster carers currently providing loving homes for over 600 children and young people across England, Scotland and Wales. We have annual income of £25million and 200 staff.
Since we were founded in 1993, we have strived to offer excellent care for all our children entrusted to us and to instil positive change in the wider care system. We have also sought to innovate so we can improve the experiences of children and young people in the care system to transform outcomes for the better.
More than 30 years on, TACT continues to undertake a wide range of innovative work across the UK, ensuring we remain at the leading edge of improving the UK care system. Our education service is proving to be a great success in improving educational outcomes for our children, while our health service enables young people and carers to access high quality health (particularly mental health) treatment in a timely manner. TACT Connect, a wholly unique service in the sector, continues to provide support for our care experienced adults, while offering them a platform to keep in touch with TACT and also with other adults who share similar experiences to their own. Looking ahead, we are continuing to explore opportunities to further expand our reach and impact, and recently successfully completed the acquisition of an independent fostering service in North Wales.
Underpinning all of this vital work are our excellent staff and, of course, our amazing and inspirational foster carers. They are caring for children and young people who are vulnerable, but also full of hopes, dreams, potential and joy. Good foster families provide safe and stable homes and help children fulfil their potential and enable them to lead happy and successful lives.
We are looking to appoint up to three trustees to join our Board, bringing a range of diverse skills and experiences and providing critical challenge and oversight to our work. We are particularly keen to appoint trustees with knowledge of Child and Adolescent Mental Health Services (CAMHS), as well as young trustees who bring lived experience of the care system. Prior trustee experience is not required - you will receive all of the necessary training and support. Our trustees come from a wide range of backgrounds and are based across the UK. We also have both care experienced adults and foster careers on our Board currently, and we are keen to build on this further.
We are all excited about the opportunity these appointments present to help guide our charity into the next phase of its journey, with our foster carers and children at the heart. We hope that you want to be part of it.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. Applications should include a CV and covering letter. If you would like an informal discussion about the role, please contact Tall Roots.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Befriending Volunteer
You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wamdsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.
Our Be-a-Friend service is one of our longest running services, matching people over 65, who live alone and have limited social contact, with a friendly local volunteer with similar hobbies and interests. The volunteer and their new friend set up a suitable time for them to meet each week for a chat and a cup of tea, which could be during the day, in the evening on the way home from work or even on the weekends . If you would prefer to volunteer from home, you can also be matched with an older person for telephone befriending. For many of our matched pairs, this is the beginning of a firm friendship.
Befriending Plus
Befriending Plus is an extended version of the Be-a-Friend programme, for individulas needing help with life admin and small tasks as well as companionship. For Befriending Plus pairs, time spent together can include helping to use a phone or tablet, helping the client to organise their file, going out for a coffee or popping to the post office together. This support can help older people to stay independent at home for longer, as well as increasing their confidence to do these tasks when the volunteer is not there.
Our mission is to help older people to age well in Wandsworth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Adventure Ashram is a small but mighty UK-based charity founded by adventurers in 2007. We support life-saving grassroots projects in India, focused on:
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Combating human trafficking
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Providing education for vulnerable children
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Ensuring access to essential healthcare
We work closely with our local Indian partners to deliver meaningful, sustainable change. Our UK-based operations raise vital funds through adventurous events, innovative campaigns, and international initiatives—most notably our global yoga campaign, Yoga Stops Traffick.
Role: Trustee – Fundraising Specialist
We are looking for a new Trustee with significant fundraising experience to help us grow and diversify our income and contribute to our overall strategic direction.
This is a fantastic opportunity for someone who wants to use their professional skills to make a lasting impact on vulnerable communities, particularly vulnerable women and children in India.
What we’re looking for
We welcome applications from individuals with fundraising expertise in one or more of the following areas:
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Individual Giving & Major Donors
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Trusts and Foundations
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Corporate Partnerships
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Community Fundraising and Events
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Digital Campaigns and Innovation
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Fundraising Strategy and Income Development
Trustee Commitment
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Board Meetings: 4 per year (weekday evenings, usually online)
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Committee Involvement: All trustees join one of our committees (Fundraising, Finance, Programme Management), which meet every 2 months
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Events: Attend 1–2 UK-based Adventure Ashram events per year (where possible)
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Approximate time commitment: 1–2 hours per week
We also hope that this new trustee would be open to supporting other trustees and staff in developing their fundraising skills to improve internal capabilities.
Why Join Us?
As a Trustee, you will:
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Help shape the future of a unique, adventurous charity
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Make a meaningful contribution to anti-trafficking and community development work
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Be part of a passionate, values-driven team
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Gain or develop experience in strategic charity governance and leadership
“Adventure Ashram is a brilliant small charity; it supports fantastic projects in India and manages to have a lot of fun in the process. Volunteering as a trustee gives me a chance to do something meaningful with good people—and I can’t wait to welcome more members to the team.”
— Current Trustee
If you’re excited by the opportunity to make a tangible difference through your fundraising skills, we’d love to hear from you.
Applications will be reviewed on a rolling basis. We aim to make the recruitment process welcoming and inclusive for all.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the opportunity
This role involves supporting with events in your local area throughout the year.
There is no minimum commitment for the role. Times will vary depending on the requirements of the event. You will be provided with an event brief beforehand to ensure you are happy with the requirements for that activity.
By volunteering you will:
- Be a valued member of the Charity
- Can work with dogs without lifelong commitment or costs associated with dog ownership
- Be able to meet like-minded people
- Gain practical experience in the field of canine care and welfare.
- Have fun by joining a friendly, enthusiastic, and supportive team of volunteers.
‘With out the continued hard work and support from our volunteers, we would not be able to provide our clients with our life changing dogs’
What is involved
- Raising awareness of Canine Partners and what we do by speaking to event attendees
- Promoting fundraising activities at the event (selling raffle tickets etc)
- Handing out leaflets, taking donations
- Set up and pack away on event day
- Passing on any leads to the Community Fundraising team
What we require from you
- Age 18 or over
- Access to your own transport with flexibility to visit various locations
- Polite, confident, and personable manner
- Excellent customer service skills
- Most opportunities require standing for the duration of the session and/or being in a busy environment. Please advise us if you have any concerns about this, and we will do our best to support you.
Support and Training
- Payment of expenditure such as mileage to and from an event.
- Dedicated point of contact in the fundraising team
- Pre-event briefings outlining the requirements of the event
- Volunteer clothing and ID badge
- Access to our volunteer portal with many resources for your use.
- Invitation to join our Official Canine Partners Community Facebook Group
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Adventure Ashram
Adventure Ashram is a small but mighty UK-based charity founded by adventurers in 2007. We support grassroots partners in India to deliver essential projects focused on:
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Combating human trafficking
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Supporting education for vulnerable children
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Providing access to vital healthcare
Our approach is bold, adventurous, and collaborative. We raise funds through exciting events, creative campaigns, and overseas adventures—like our flagship global initiative, Yoga Stops Traffick.
Role: Trustee – Finance Specialist (Treasurer Role Available)
We are looking for a new Trustee with strong finance or accounting expertise to join our Board and help steward the charity’s finances.
This is a key governance role.
What we’re looking for
We’re seeking someone who can provide financial oversight and strategic advice to ensure our resources are used effectively and transparently.
You might have experience in:
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Charity finance, audit, or financial management
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Budgeting and forecasting
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Risk management and financial reporting
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Strategic financial planning
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Investment, reserves or funding models for small charities
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Serving as a Treasurer or Finance Trustee (desirable, not essential)
A recognised accounting qualification (e.g., ACA, ACCA, CIMA) would be valuable, but we welcome applications from those with relevant experience regardless of qualification status.
Trustee Commitment
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Board Meetings: 4 per year (weekday evenings, usually online)
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Committee Involvement: All trustees join a committee (Finance, Fundraising, or Programme Management). The Finance Committee meets every 2 months.
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Events: Attend 1–2 UK-based Adventure Ashram events per year (where possible)
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Approximate time commitment: 1–2 hours per week
Why Join Us?
By joining Adventure Ashram’s Board, you’ll:
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Play a vital role in ensuring good governance and financial health
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Help steer a unique, adventure-fuelled charity into a sustainable future
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Contribute to life-changing work supporting survivors of trafficking and vulnerable communities in India
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Gain experience in nonprofit governance and leadership
“Adventure Ashram is a brilliant small charity; it supports fantastic projects in India and manages to have a lot of fun in the process. Volunteering as a trustee gives me a chance to do something meaningful with good people—and I can’t wait to welcome more members to the team.”
— Current Trustee
If you’re interested in using your financial expertise to support a powerful mission—and join a passionate, purposeful team—we’d love to hear from you.
Applications will be reviewed on a rolling basis.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers are at the heart of everything we do and we'd love you to join us. We have a huge number of exciting and rewarding roles from directly supporting an animal in your home, or one of our centres across the UK, to supporting our shops and educational services. You may even wish to belong to our Pet Loss Support line. Find out more about the ideal role for you. Volunteering is fun and rewarding. We have centres and shops across England and Wales where you can get involved. Just search Blue Cross Volunteering for more info. Thank you.
Please apply online at the web address above.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.
Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available to run a shift on the following days/hours:
- Monday to Sunday, 5pm-7pm
- Thursday to Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
www.myblackdog.co
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Abraham Bridge Initiative (TABI) is a one year deadline exclusive peace initiative under Lauder's school of Government, Diplomacy & Strategy and the Shimon Peres Fellowship for Peace. We are searching for ambitious university students who are passionate about diplomacy, innovation, and cross-regional cooperation between Israel and Abraham Accords nations (UAE, Bahrain, Morocco, etc.). This initiative provides hands-on experience in cross-regional networking, business innovation, peace-building research, communication, and cultural diplomacy, allowing students to work alongside regional leaders, regional students, diplomats, and MENA professors with the goal of building social bridges between Jewish and Arab students across the Middle East and North Africa.
- The project will be completed by December 31st 2025 and there will be an award ceremony for all those involved along with networks and connections for life.
Ideal Candidates for Participating Students:
✅ Passionate about regional diplomacy, communication or cultural dialogue.
✅ Able to respect differing opinions and dialogue with different cultures and religions respectfully
✅ Networking ability to spread the word of TABI
�� We Are Looking for Two Creative Roles
As part of our initiative, we are seeking two creative and motivated students to help us bring TABI’s mission to life through engaging content. These roles require around 5-7 hours per week on average, making them manageable alongside studies. The right candidates will align with TABI’s values and want to put their skills to meaningful use.
�� Graphic & Motion Designer
This role is perfect for someone with a creative eye for design and a passion for visual storytelling. You will design and animate social media posts, event visuals, and promotional materials that help spread TABI’s message.
�� Create static and animated social media content
�� Design visuals for events, announcements, and media outreach
�� Ensure brand consistency and an engaging visual identity
�� Digital Content Creator
This role is ideal for someone skilled in video editing and short-form content creation, helping TABI share its story across social media, media outlets, and our website.
�� Edit engaging videos and short clips for online platforms
�� Capture and curate footage from events, interviews, and initiatives
�� Collaborate on storytelling strategies to highlight TABI’s impact
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About IHF
The International Humanity Foundation is a nonprofit dedicated to educating and empowering underserved children in Kenya, Indonesia, and Thailand. We believe in transparency, equal opportunity, and self-sufficiency.
Role Summary
We’re seeking experienced Fundraising Volunteers (remote) with a proven track record—at least 3 years of successful fundraising or grant writing. Your efforts will directly support our global programs and mission.
Responsibilities
Identify and pursue fundraising/grant opportunities
Craft compelling proposals and campaigns
Engage donors and support long-term funding strategies
Work with and lead our fundraising team
Coordinating our At Home volunteers and Global Leadership Development candidates
Requirements
3+ years fundraising experience
Proven fundraising success
Strong writing and communication skills
Self-motivated, reliable, and results-driven
What You Gain
Strategic involvement in meaningful NGO initiatives
Opportunity to expand your global portfolio and build international credibility
Access to leadership roles and professional growth within a purpose-driven organization
A platform to make measurable, lasting impact in the lives of children and communities
Reports To:
Global Outreach Coordinator
Director of Fundraising Initiatives
Please note that shortlisted applicants will go through two rounds of interviews before any contract decision is made. These interviews are designed to assess both your expertise and alignment with our mission and team culture.
Only successful candidates from both interview rounds will be considered for a contract offer
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.