Volunteer roles in Holywell, Northumberland

Social Media and Marketing Officer

Hidayah LGBT

Remote

Unpaid role, expenses not paid

Voluntary

Diversity and Inclusion ∙ Faith-based ∙ Social Welfare

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Job description

We actively encourage applicants who identify as LGBTQIA+ Muslim.

The Social Media and Marketing Officer role sits on the Board of Hidayah and is pivotal to the team. From creating campaigns, collaborating with external organisations and other Trustees, to drafting statements in response to global events, this position is varied, creative, and hugely rewarding. Our social media is how we communicate with current and potential Hidayah members and ultimately showcases the work we do and our values.

Your duties will include, but are not limited to:

Implement marketing and social media campaign strategies to spread awareness about the work Hidayah is doing particularly advertising our events or fundraising
Researching trends and current affairs to inform content, including monthly Hidayah Newsletter
Managing the social media volunteer team; delegation of tasks (both ad hoc and longer-term projects); holding 1:1s; supporting with onboarding, training, and personal development
Creation of graphics and short- and long-form content, including videos.
Managing the website (WordPress), ensuring that all information about events, press features, blogs and social justice campaigns is up to date and easily accessible
Networking and collaborating with external organisations and individuals, both in person and online, as well as press organisations and news desks
Drafting press releases and statements with other trustees in response to relevant media events
Keeping a database of press contacts and likeminded organisations

What is the purpose of the role?

The Social Media and Marketing Officer will lead Hidayah’s work on social media, communications, stakeholder engagement, gathering intelligence, and representing Hidayah’s view to outside audiences as well as contributing to the effective running of the team.

How much commitment is required?

The role is subject to a 6-month probationary period. We are flexible around your own schedule; however, the following commitments are in place for all members of the Hidayah board:

To be able to attend all Trustee meetings (including the yearly AGM and Strategy Day) and to deliver a comprehensive update at each board meeting
To complete actions as and when they appear
To attend Hidayah events (where possible due to geography); engaging with attendees and participating in activities; assisting fellow trustees in setup and clear-up
To be part of the Discord group and regularly communicate with other trustees and volunteers; to keep up to date with Hidayah developments
To facilitate regular 1-1s with social media volunteers, as well as attend regular 1-1s with the line manager
To contribute toward and to maintain the administration of our file sharing system ‘Google Drive’ so it is always up to date with clear records, templates and forms
To check emails and to respond when needed
Enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah
To contribute toward the Annual Report once a year
To be in post until the next AGM

What do we expect from a social media and marketing officer?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

Have experience of managing social media in a professional capacity or be able to provide a portfolio of examples
Experience with line managing, developing, coaching and motivating staff
Experience with creating social media campaigns/strategy and project management
Strong organisational skills; a proactive self-starter who can volunteer with minimal supervision
Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah.
Excellent communication skills; ability to foster new relationships with individuals and organisations at all levels
A team player with a solution-focused approach and creative mindset
A willingness to learn
Ability to understand confidentiality, equality and diversity and safeguarding procedures