Volunteer roles in north east

 Video Editor

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

Join us in leading positive change!

About the position

The Video Editor will coordinate all video and podcast production activities, supporting the design and delivery of high-quality content across various platforms. This role provides flexibility and autonomy, with opportunities for professional growth and development.

Location: Remote

Main Responsibilities

• Prepare and edit diverse video content for social media, including documentaries, promos and highlight videos.

• Adhere to a clear and comprehensive system for content files and archives.

• Assist in post-production-related tasks as needed.

• Contribute to the creative process of production of videos, by sharing ideas and discussing themes and directions of projects 

• Prepare and edit footage to uphold brand style 

• Find scripts and other source materials for video and podcast projects.

• Maintain a clear and comprehensive system for content files and archives.

• Assist in production-related tasks as needed.

• Monitor post-production processes to ensure accurate completion of details.

• Edit video content for various platforms, including web, social media, and broadcast.

• Collaborate with the creative team to develop and execute the visual style and narrative structure of video projects.

• Apply sound effects, music, graphics, and special effects to enhance the final product.

• Ensure all video content adheres to brand guidelines and quality standards.

• Manage and maintain video and podcast files, ensuring proper storage and organization.

• Meet deadlines and manage multiple projects simultaneously.

 Essential

• Demonstrate experience with Adobe Premier Pro

• Experience with Final Cut, Da Vinci Resolve  and Avid (not essential, but an advantage).

• Demonstrate some video production experience 

• Strong communication and interpersonal skills 

• Flexibility and openness to work on a variety of tasks 

• Focused, organized and able to prioritize and execute tasks independently 

• Passion in martial arts is preferable, although not a must

• Well-organized, proactive, self-starter, and able to deliver tasks efficiently.

• Good time-management skills.

Desirable

• Bachelor’s degree in film studies, Cinematography, or a related field.

• Experience with colour correction and sound design.

• Familiarity with graphic design software such as Adobe After Effects and Photoshop.

• Experience in a fast-paced production environment.

• Knowledge of podcast production and editing.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Join the Mindful Strides volunteering team! 

Are you passionate about being part of a community where people connect through movement, nature, and wellness? At Mindful Strides host walks, hikes, and events where people can move their bodies, meet others, and feel at ease just as they are!

Mindful Strides is growing, and we’d love to welcome volunteers who care about connection, wellbeing, and community. Whether you’ve got plenty of time or just a little to offer, there’s a space for you here. You can get involved in a way that feels right for you, based on your interests, and what you’re able to give.

A bit about us:
Mindful Strides is here to make movement feel joyful, community feel safe, and the outdoors feel open to everyone. We host regular walks, mindful movement events, and inclusive gatherings where people can connect, exhale, and be themselves.

Role purpose:
To support the Founder in managing day-to-day admin, communications, and coordination tasks that keep Mindful Strides running smoothly.

Key Responsibilities

1. Admin & Scheduling

   • Manage your calendar and help schedule meetings, events, and calls

   • Send reminders and keep track of deadlines

   • Organise digital files and notes (Google Drive, Notion, etc.)

2. Communications

   • Help with email management (draft replies, organise inbox)

   • Respond to general community or partner enquiries

   • Draft simple messages or posts for Instagram or newsletters

3. Event Support

   • Assist with planning logistics for events, classes, or collaborations

   • Coordinate volunteers or vendors

   • Help gather photos, quotes, and feedback after events

4. Research & Opportunities

   • Research grants, partnerships, and wellness-related opportunities

   • Support with applications or proposals (drafts, deadlines)

5. Community Support

   • Help manage sign-ups, RSVPs, and communications for the community

   • Support in creating welcoming experiences for new members

Ideal Volunteer

• Passionate about wellness, community, and movement

• Organised and proactive

• Good communicator (comfortable writing emails or posts)

• Familiar with Google Workspace, Canva, or Instagram

Join the Mindful Strides volunteering team! 

Are you passionate about being part of a community where people connect through movement, nature, and wellness? At Mindful Strides host walks, hikes, and events where people can move their bodies, meet others, and feel at ease just as they are!

Mindful Strides is growing, and we’d love to welcome volunteers who care about connection, wellbeing, and community. Whether you’ve got plenty of time or just a little to offer, there’s a space for you here. You can get involved in a way that feels right for you, based on your interests, and what you’re able to give.

A bit about us:
Mindful Strides is here to make movement feel joyful, community feel safe, and the outdoors feel open to everyone. We host regular walks, mindful movement events, and inclusive gatherings where people can connect, exhale, and be themselves.

About the role:
This role is all about capturing the essence of Mindful Strides and sharing it with the world. You’ll create social media posts, share event updates, highlight community moments, and help us connect with people who might want to join.

You'll enjoy this role if you:

• Love telling stories through photos, videos, or words

• Enjoy using platforms like Instagram or Canva

• Are creative and care about visual storytelling

• Want to grow a heartfelt, engaged online community

We are recruiting Youth Helpers to assist at our various Cadet and Badger groups in the North West.

Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units by supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - to be discussed with candidate.

Closing date for these opportunities is: 31/12//2025

To apply for this opportunity please follow the link below:

We are recruiting Youth Helpers to assist at our various Cadet and Badger groups in the North East.

Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units by supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.

You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

Pursuing the role

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - to be discussed with candidate.

Closing date for these opportunities is: 10/11//2025

To apply for this opportunity please follow the link below:

Meet and Greet Volunteer at Teesside Hospice

Department: IPU

Location:Teesside Hospice

Time Requirement:  4 Hours at a time, between Monday and Sunday between 9am and 5pm. The team are particularly seeking help on a weekend.

DBS Check needed? Yes

Age Requirements: From 17 Years Old and Above/

Role Summary: As a Meet and Greet Volunteer, you’ll be the welcoming face of Teesside Hospice, offering warmth and reassurance to patients, families, visitors, and professionals as they arrive. Your presence helps create a friendly and supportive environment, ensuring everyone feels comfortable, cared for, and valued from the moment they step through our doors.

Main Duties:

• Provide a warm, approachable, and respectful welcome to all visitors, patients, and families.
• Offer guidance and directions within the hospice (e.g., sign-in procedures, waiting areas, or key contacts).
• Support visitors in signing in and out, following hospice procedures to ensure safety and confidentiality.
• Notify relevant staff members promptly when visitors or deliveries arrive.
• Offer refreshments to patients, families, and visitors where appropriate.
• Keep the reception area clean, tidy, and welcoming at all times.
• Respond politely to enquiries, signposting to the correct person or department as needed.
• Answer telephone calls courteously, taking messages for the nursing team when required.
• Always uphold the highest standards of confidentiality and compassion.
• Attend training sessions and supervision as required to support your role.
• Check in with senior nurse on duty before and after volunteer session
• Inform line manager if unable to attend a volunteer session as soon as possible

Training requirements:

As a Meet & Greet Volunteer you will complete the following training:

• Teesside Hospice mandatory training
• Volunteer induction training
• Any other training identified as appropriate to the role

Support and supervision:

Your first line of support and for any enquiries will be Line Manager to support you in your role.

Ongoing support and supervision are available to ensure volunteers feel confident and valued in their role.

Communications:

The line manager will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.

You will be provided with a Teesside Hospice volunteer badge

Benefits:

• 20% discount off purchases made in our shops.
• Opportunities for training and personal development
• Reimbursement of reasonable travel expenses
• Provided lunch if you volunteer for more than 5 hours per day
• Access to discounts with other retailers and companies
• 10% discount in the Northgate Tea Rooms.

If you're friendly, reliable, and eager to contribute to our cause, we'd love to have you join our team!

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Social Media & Fundraising Volunteer

Support a rare disease charity and build your professional experience

Are you a student or early-career professional looking to gain hands-on experience in social media, communications, and charity work? SLC6A1 Connect UK is seeking a Volunteer to help us grow our online presence and connect with families affected by the rare neurological condition SLC6A1.

This opportunity is available on a short-term basis (for example, 6 months) for those seeking experience, or for individuals interested in making a longer-term contribution to a small rare diseases charity.

What You’ll Do

• Create and schedule engaging social media content across platforms, including LinkedIn
• Help us raise awareness of SLC6A1 and our community’s needs
• Support campaigns, events, and fundraising efforts
• Collaborate with trustees and families to share stories and updates

Why Join Us?

• “The charity gives me hope and comfort that someone is working tirelessly to help find a cure for our children.” - Dan, parent of a six-year-old diagnosed with SLC6A1
• “The charity is the only resource available to myself and my family with knowledge of my son's rare genetic disease. It provides emotional support, in addition to offering relevant information and referrals to other professionals and families. By collaborating through this network, we are better positioned to pursue a cure or treatment.” - Helen, parent of an individual diagnosed with SLC6A1 at the age of 30
• “Volunteering with SLC6A1 Connect UK has given me a sense of purpose and belonging during a journey that can often feel isolating. Being part of this community means connecting with others who truly understand, sharing hope, supporting vital research, and working together to create a better future for our children.”

You’ll be joining a charity that is:

• Led by lived experience
• Focused on impact and innovation
• Ready to grow with your guidance

What We Offer

• Flexible hours to fit around your studies or work
• Mentorship and support from experienced trustees
• A chance to gain experience and references for future employment
• Real impact in a community that needs your voice

FAQs

“I don’t have much time.”
We’re looking for someone who can commit around 2-4 hours per week, but we’re flexible.

“I’ve never worked in a charity before.”
No problem! We’ll support you and help you learn as you go.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

BASIC is seeking a Legal Trustee to join its Board and support our mission of building trust, reducing nuclear risk, and advancing disarmament and global peace.

The ideal candidate will bring legal expertise relevant to charity governance, compliance, or international law, and share BASIC’s commitment to responsible global security.

Key responsibilities
• Provide legal oversight and ensure compliance with UK charity and company law.
• Support policy and risk management decisions at the Board level.
• Contribute to the charity’s strategic direction and ethical governance.
• Attend quarterly Board meetings and occasional committee sessions.

About BASIC
BASIC (British American Security Information Council) is a registered charity and non-partisan policy institute working to reduce nuclear dangers and promote international security. Our work brings together decision-makers, academics, and civil society to find pathways to peace through dialogue and trust-building.

Who we’re looking for
• Qualified legal professional or experienced governance advisor.
• Knowledge of charity, international, or public law preferred.
• Commitment to BASIC’s values of inclusivity, diversity, and dialogue.
• Prior trustee or governance experience is desirable but not essential.

This is a voluntary, unpaid role with expenses reimbursed.

Trustee: Finance, Governance & Compliance

Help guide a rare disease charity through its next chapter

SLC6A1 Connect UK is seeking Trustees with expertise in charity law, compliance, data protection, contract management, finance, or charity governance to join our board and help us grow sustainably.

This is a chance to use your professional skills to support a small, impactful charity and help shape its future.

What We’re Looking For

We’re especially keen to hear from people with experience in:

• Charity law and regulatory compliance
• Data protection and GDPR
• Contract negotiation and management
• Financial planning, budgeting, and reporting
• Charity governance and strategic oversight

Soft skills we value:

• Evaluating diverse viewpoints
• Sharing workload and supporting the team
• Adapting to shifting priorities and deadlines

 Why Join Us?

• “The charity gives me hope and comfort that someone is working tirelessly to help find a cure for our children.” - Dan, parent of a six-year-old diagnosed with SLC6A1
• “The charity is the only resource available to myself and my family with knowledge of my son's rare genetic disease. It provides emotional support, in addition to offering relevant information and referrals to other professionals and families. By collaborating through this network, we are better positioned to pursue a cure or treatment.” - Helen, parent of an individual diagnosed with SLC6A1 at the age of 30
• “Volunteering with SLC6A1 Connect UK has given me a sense of purpose and belonging during a journey that can often feel isolating. Being part of this community means connecting with others who truly understand, sharing hope, supporting vital research, and working together to create a better future for our children.”

You’ll be joining a charity that is:

• Led by lived experience
• Focused on impact and innovation
• Ready to grow with your guidance

What We Offer

• A chance to shape the future of a rare disease charity
• Governance experience and leadership development
• Opportunities to advocate nationally and build networks
• A meaningful way to use your skills for good

FAQs

• “I don’t think I have enough time.”

We estimate around 4-6 hours per month, including quarterly board meetings and one strategy day per year.

• “I’ve never been a trustee before.”

We welcome all backgrounds and provide support to help you succeed.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Trustee: Fundraising

Help guide a rare disease charity through its next chapter

As a small but passionate UK-based charity, we are seeking a Trustee with a background in fundraising to help us build sustainable income streams. With no current UK-based staff and limited resources, your expertise will be instrumental in helping us grow our fundraising capacity and secure vital funding for research, family support, and advocacy.

In this role, your responsibilities could include:

• Leading the development and implementation of a fundraising strategy
• Identifying and pursuing grant opportunities, corporate partnerships, and individual giving campaigns
• Supporting the creation of compelling fundraising materials and donor communications
• Ensuring compliance with relevant fundraising regulations and best practices

What We’re Looking For

We are particularly interested in individuals with experience in:

• Charity fundraising (individual giving, trusts and foundations, corporate sponsorships)
• Grant writing and bid development
• Strategic planning and income generation
• Building donor relationships and stewardship
• The UK charity sector, including knowledge of fundraising regulations

Soft skills we value include:

• The ability to evaluate diverse viewpoints
• The willingness and flexibility to support the Board with a range of tasks
• Adaptability to shifting priorities and deadlines

We particularly welcome applications from individuals with lived experience of rare diseases. However, this isn’t essential.

Why join Us?

• “The charity gives me hope and comfort that someone is working tirelessly to help find a cure for our children.” - Dan, parent of a six-year-old diagnosed with SLC6A1
• “The charity is the only resource available to myself and my family with knowledge of my son's rare genetic disease. It provides emotional support, in addition to offering relevant information and referrals to other professionals and families. By collaborating through this network, we are better positioned to pursue a cure or treatment.” - Helen, parent of an individual diagnosed with SLC6A1 at the age of 30
• “Volunteering with SLC6A1 Connect UK has given me a sense of purpose and belonging during a journey that can often feel isolating. Being part of this community means connecting with others who truly understand, sharing hope, supporting vital research, and working together to create a better future for our children.”

You’ll be joining a charity that is:

• Led by lived experience
• Focused on impact and innovation
• Ready to grow with your guidance

What We Offer

• The opportunity to shape the future of a rare disease charity 
• The chance to develop a fundraising strategy from scratch

· The platform to advocate nationally and build networks

The possibility to use your skills for good

FAQs

•  “I don’t think I have enough time.”

We estimate around 4-6 hours per month, including quarterly board meetings and one strategy day per year.

• “I’ve never been a trustee before.”

We welcome all backgrounds and provide support to help you succeed.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Are you a good listener? Do you care deeply about helping others feel heard, safe, and supported? 

We’re looking for three amazing volunteers to join our Support Service team at the Charity for Action on Spiritual Abuse. This is a meaningful role where you’ll support people who’ve been hurt in religious, spiritual, or faith-based communities. 

What You’ll Be Doing 

As a Support Service Volunteer, you’ll be part of a team offering emotional support and guidance to people who’ve experienced spiritual abuse, or who have been hurt in religious, spiritual or faith-based communities.

You’ll start by arranging an initial call to listen to their story and help them figure out what kind of support they need. If they want more help, you can offer up to five follow-up calls, spaced apart fortnightly or longer. 

You’ll help people by: 

• Listening with care and compassion 
• Explaining what spiritual abuse is 
• Talking through their options if they want to report what happened 
• Helping them focus on what they need now and how to move forward 

What We’re Looking For 

You don’t need to be an expert, but we’re looking for people who: 

• Live in the UK 
• Have experience or training in listening, wellbeing, or safeguarding 
• Communicate clearly and kindly 
• Understand how abuse in faith settings can affect people — through personal experience, supporting others, or training 
• Are emotionally ready to support others (especially if you’ve been through something similar) 
• Can work well in a team and ask for help when needed 
• Have access to a computer and a private space to make calls online 

What You’ll Get 

We’ll make sure you feel supported every step of the way: 

• Full online training and induction 
• Regular supervision and debriefs after calls 
• Opportunities to learn and grow 
• Feedback on the impact you’re making 
• A charity email address and access to Microsoft Teams for your calls 

Derwentside College is supported by a Board of determined, successful professionals who share a collective belief in the transformative power of education. Bring your professional expertise in the area of inclusion and join them in realising their vision to create positive futures for their learners, community and region.

Applications close at 9 a.m. Friday 21st November

Located in a semi-rural location, high on the edge of the Pennines, Derwentside College is based on a single site in the heart of the town of Consett. We offer a diverse range of provision to young people and adults from across the local, predominantly rural, community. We currently deliver education and training to around 4,000 learners across over 200 courses, supported by around 170 staff.

About the role

Our priorities for the future are:

• Leadership, Governance & People
• Curriculum
• Learners
• Partnerships
• Resources & Investment

Our Board is led by our Chair, David Allsop, who has worked tirelessly with our Principal & CEO, Chris Todd, and other colleagues across our leadership team and board to refocus our direction and culture, and to grow our aspirations as a college.

Given the depth of our ambitions, we are now seeking to recruit further governors to our board.  We are now welcoming applications from individuals with professional expertise in inclusion who can bring a new set of questions to ensure we remain a college serving everyone in our community and wider region.

Who we are looking for

To achieve our organisational aims, our Board must continue to consist of experts and experienced professionals who can provide the appropriate levels of challenge and questioning to enable us to grow, develop and improve.

Following a recent successful governor recruitment process and subsequent consideration of the expertise we need across our Board, we have identified that the area of inclusion is a priority for us. We seek candidates who can bring their professional expertise to scrutinise our practice and offer insights on how we can be more innovative in this area of our delivery.

We will welcome candidates from all manner of professional settings, but would be particularly interested in those who are delivering inclusion strategies in educational and charity settings.

• Expectations and Commitment

Time commitment: 10 hours per month

We ask our Board Members to commit to a four-year term of office. Appointed individuals will need to be able to attend five Corporation Board meetings per year, including our strategic away day in May. Board meetings take place on a Tuesday in person at the College and usually outside of the working day.

We estimate that our Governors dedicate around 10 hours per month to their roles, although with this particular focus, we may ask the appointed candidate to take on a ‘link governor’ role, which at times will lead to a need for greater time commitments.

Whilst previous governance experience is welcomed, it is not essential. All new governors are supported through a comprehensive induction and training process, with ongoing support thereafter.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Friday 21st November.

Choice International is a UK based not-for-profit international development organisation that seeks to address inequality issues both overseas and within the UK. We promote equality, diversity and inclusion via researching, developing and implementing development projects for disabled people and other disadvantaged communities in the UK and overseas.

In view of upcoming development projects, we are seeking applications for a Project Development & Marketing Volunteer to work from our office in East London. There is opportunity for working from home after the first month.

This is an exciting position that offers plenty of scope to make a real difference in support of equality and diversity. We are currently delivering disability sports projects and events in India and in London.

The role is to assist the organisation with the development of national and international programmes for disability and equality rights and other related projects through research, administration and writing proposals, emails and reports.

The main responsibilities will be:

• To research potential partnerships and assist in the development of project proposals
• To research funding opportunities and assist in the development of grant proposals
• To assist in the organisation and management of Choice International activities and events
• To represent Choice International at conferences, exhibitions and seminars, as necessary
• To support other administrative tasks, as necessary.

Applicants should have a positive, can-do attitude, be reliable and trustworthy. If you are passionate about equality diversity and international development and keen to gain valuable, hands-on experience, then we would like to hear from you.

Please note that this is a voluntary, unpaid position. However, depending on funding available we may be able to contribute to the cost of travel from your home to the office.

Please note due to the number of applications we receive we are unable to respond to all applicants hence only shortlisted candidates will be contacted. 

Choice International is a non-profit organisation promoting equality, diversity and inclusion in the UK and overseas. It researches, develops and implements development projects for disabled people and other disadvantaged people in the UK and overseas.

We are seeking a Fundraising Volunteer to support with writing funding proposals, completing funding applications to trusts and foundations as well as contacting corporates for sponsorship for events and one-off projects. You will work form our office based in East London to support with raising funds for our events and organisation in the long term.

Your Key responsibilities will include:

- Assisting with researching and approaching corporate entities, national and international, for event sponsorships, partnerships, Charity of the Year partnerships, and donations from corporate foundations

- Assisting with writing and delivering compelling presentations and proposals for funding to trusts, foundations and other institutes

- Writing emails and speaking with potential partners over the phone about the work of Choice with the aim of securing funds for the organisation.

You will have the following skills and experience:

- A good level of  written and oral communication

- Experience of writing funding proposals and working in fundraising would be an advantage

- Knowledge of corporate fundraising techniques including Charity of the Year, sponsorship, donations, marketing would be an advantage

- An ability to present and engage potential partners/sponsors in a compelling way

We are seeking a motivated and talented volunteer to support us in this role.

Working in a small team, you will be supporting Choice Directors, and will have responsibility for corporate, major donor and other fundraising. You will get involved with some of the largest grant funders in the UK, including the Big Lottery, Comic Relief, London Council and others.

The ideal candidate must have good written communication skills, with experience of writing funding proposals, as well as being motivated to develop a career in fundraising for a good cause.

Further, you should be able to work under your own initiative. We provide a wide array of training, development and guidance for our volunteers. Most importantly, you will have the opportunity to support development projects to improve the quality of life of marginalised people.If you are passionate about equality, diversity and international development and keen to gain valuable, hands-on experience, then we would like to hear from you.Please note that this is a voluntary, unpaid position, with a possibility of contributing to the cost of travel from your home to our office.

Please note due to the volume of applications we receive we are unable to respond to all applicants, hence only shortlisted candidates will be contacted.