Volunteer volunteer roles in Northern ireland
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We want you to help us to connect families across Scotland by managing a special closed Community Network Facebook group and a Padlet of groups and events with the support of Adoption UK Staff and current Community Network volunteers. As a Virtual Community Network Volunteer (VCNV), you would be responsible for administering a closed Facebook group for families with adopted children and young people. The purpose of the group is to share Adoption UK Scotland groups and events but also to share activities aimed at adoptive families or care experienced children in one place.
s a Virtual Community Network Volunteer (VCNV), you would be responsible for administering a closed Facebook group for families with adopted children and young people. The purpose of the group is to share Adoption UK Scotland groups and events but also to share activities aimed at adoptive families or care experienced children in one place. It would also allow parents to post in the group to find families local to them that they can connect with outside Adoption UK Scotland activities. As VCNV you would be responsible for moderating the chat and posts within the group, creating and managing a Padlet that contains groups or events that local authorities or other 3rd sector organisations are hosting.
The Skills and Experience you need
- IT literate and familiar with Facebook
- Enthusiasm
- Ability to respect other people’s differences and non-judgemental
- Confidence to work independently and the ability to recognise when to ask for support or raise concerns if required
- Desirable but not essential: Personal experience or understanding of the issues facing adoptive parents
What’s in it for you
- Be part of a new way of supporting adoptive families to thrive in Scotland
- Flexibility to volunteer at a time that suits you
- Free membership to AUK and access to relevant training and development opportunities
- Use and develop your communication, organisational and people skills
- Receive an induction, relevant training, the support you need to carry out the role and agreed out-of-pocket expenses
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising events helper
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
· help set up and/or man stalls at events
· help on collection days like supermarket collections events or street collections
· help at fundraising events such as quiz nights, cake sales and dances
· promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application for and provide two references.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sign Language Officer oversees the teachers in running the BSL and Makaton teaching sessions once a week, ensuring volunteers engage in the sessions and thus utilise their skills at events. This involves building lesson plans, working to create engaging sessions and materials and helping to conduct teaching sessions.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraisng Team Leader Volunter!
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be:
- supporting and encouraging a team of fundraising volunteers
- planning fundraising events and activities with your team
- allocating tasks before and during fundraising events
- keeping financial records from fundraising events
- encouraging and promoting a professional image of Cats Protection
- following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
What is the purpose of this role?
To support people aged 18+ in the community by leading a series of guided walks around open spaces in Nottingham city (and Nottinghamshire).
Walk Leaders can make a difference by creating safe, enjoyable, and accessible walking opportunities that enhance health, wellbeing, and social connection.
What impact does this role have?
Provides accessible, guided health walks across Nottingham’s parks and open spaces. The walks encourage a healthy lifestyle by combining exercise with opportunities to socialise, helping people stay active, build friendships, and explore their local community.
What activities might you be involved in?
· Offering a friendly welcome to all walkers, especially those joining for the first time
· Providing a short briefing before the walk to ensure all participants are prepared
· Making sure the walk is safe and accessible for participants on the day of the walk
· Taking the lead in walks and ensuring they are safe, friendly and enjoyable and well managed
· Addressing and resolving issues that arise during walks, following guidance from your Line Manager, and promptly reporting any incidents or concerns to them.
· Providing information about other Age UK Notts services and other walks offered by the scheme, and basic information about how to keep active
· Ensuring all required paperwork is properly completed
· Attending occasional walk leaders’ meetings, one-to-one meetings and relevant training
What are we looking for?
Ø A genuine interest in the wellbeing of people and community engagement
Ø Friendly, welcoming and empowering with good communication skills
Ø Knowledgeable about the basics of the benefits of walking and physical activity
Ø Reliable, punctual, honest and well-organised
Ø Able to volunteer independently but with guidance and support
Ø Confident at speaking in front of small groups
Ø Able to take control and be assertive when needed
Ø Ability to complete basic paperwork punctually and accurately
Ø Willing to observe and learn from an experienced leader before taking on independent leadership
When would you be needed to volunteer?
The role can be flexible around your availability. Most volunteers lead walks weekly or monthly, with walks lasting 20–60 minutes. These may be starter/easy walks or wellbeing-focused walks. At times, we may request your support to provide cover at short notice if required.
While we are looking to expand, our current walks in the New Year will take place on Monday mornings at the Arboretum, Wednesday mornings at Highfields Park/Lakeside and Thursday mornings in Sneinton.
What training will you be given?
You will be given all the training you need to enable you to carry out your role. This will include a one-day Ramblers Wellbeing Walks, Walk Leader Course, risk assessment guidance and a thorough departmental induction to provide you with further information about your role.
What can you gain from this opportunity?
· The chance to make a difference to a person’s life
· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
· A comprehensive training programme including the opportunity for further training (e.g. First Aid)
· The opportunity to learn new skills
· Experience to add to your CV
· The opportunity to meet new people and make new friends
· Reimbursement of out-of-pocket expenses as defined in the Age UK Notts Volunteer Handbook
Additional Information
Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.
We are looking for volunteers who have availability to support our walks across Nottingham and Nottinghamshire
We are looking for volunteers who can support a minimum of one walk per week, every week (time and days tbc)
***Please note that we don’t offer sponsorship or accept overseas applicants***
Application Form
Interview
References will be taken
DBS check
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Champion (volunteer)
As a Volunteer Charity Champion, you will have the opportunity to support the North West Ambulance Charity team achieve their mission in a variety of different ways to suit you. The NWAS charity are looking for motivated, enthusiastic and passionate volunteers wanting to work flexibly and help contribute to the growth of the charity. You will play a key part in a variety of tasks that may include supporting fundraising events, awareness days, collections and community engagement.
Why we want you
The North West Ambulance Charity provides support to the North West Ambulance Service above and beyond what NHS funding can provide. The NWAS Charity is solely reliant upon generous donations and fundraising from the public, businesses, grant funders, staff and volunteers to fund life-saving equipment and other projects to benefit the health, wellbeing and safety of patients, staff, and our communities.
We won’t ask you to do anything you’re uncomfortable with. You may only wish to be involved in volunteering at charity events for example, but you might not be comfortable with bucket collecting. As a Charity Champion you will have the opportunity to choose the area of support you prefer.
What you will be doing
- Supporting the Charity with its fundraising and engagement events for example at bucket collections, cheering on runners in challenge events or helping on a stall at a summer fair.
- Representing the Charity positively through giving talks, presentations or cheque presentations.
- Identifying locations to take collection tins and assist with the collection of full boxes.
- Raising the charities profile in your own community through delivering posters and flyers.
- Encouraging others to get involved-inspiring colleagues, friends and family to support the charity.
The skills you need
- Enthusiasm and understanding about what the North West Ambulance Charity does.
- A friendly, confident and personable manner.
- Good communication skills and a willingness to engage with the public.
- Reliability and punctuality.
- Happy to represent the North West Ambulance Charity.
- Access to a vehicle or public transport.
- Able to work as part of a team or independently.
What's in it for you
- The chance to meet new people and be part of a supportive team.
- The opportunity to expand your own skills and knowledge of the charity sector.
- Agreed travel expenses.
- A branded t-shirt for use whilst representing the NWAS Charity.
- Appropriate induction and training for your role as Charity Champion.
- The opportunity to make a real difference to the lives of people we support in our work.
Community based
Minimum age 18
Disclaimer - All Charity Champions are expected to uphold the NWAS values and represent the charity in line with its policies and codes of conduct.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants from charitable trusts and foundations are an essential source of funding for community organisations working with deaf children, young people and their families. This support allows communities to develop work that meets the needs of deaf children and young people. With your knowledge of grants and persuasive writing skills, you’ll help support communities to research and submit life-changing funding bids.
About you
-
Aged 18 years and over
-
Knowledge of potential funding sources both locally and nationally
-
Ability to volunteer independently from home under your own initiative
-
Well organised with good attention to detail
-
Proactive and reliable
-
Confident user of Microsoft packages and databases
What you will do
-
Support community groups and organisations to identify and win new sources of funding
-
Research trusts and foundations (both locally and nationally) that may support work in communities
-
Prepare information about funders including deadlines and criteria for applications
-
Develop links with funders and share information
-
Work with organisations to write compelling applications that meet the required conditions
-
Understand the boundaries of the role and ask for support where appropriate
What will you gain from the role?
Other volunteers have told us that training and volunteering has given them:
-
Increased confidence and new skills
-
A broader understanding of childhood deafness and the issues faced by families
We are committed to safeguarding and promoting the welfare of families, children and young people. You will be asked to complete a self-disclosure form, provide references, and complete our essential training.
-
A sense of achievement by making a positive difference
Support and training
We will provide you with:
-
Basic training to help keep yourself, others, and data safe
-
Feedback on the funding bids to which you contribute and their outcomes
-
A named point of contact at the National Deaf Children’s Society
-
Reimbursement of agreed expenses such as travel costs
-
Clear information about what to do and who to contact if you are worried about something
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about diversity, equity, inclusion and belonging and making a difference in the lives of children, young people and families facing cancer? We want more people to understand and connect with our work, and we’re looking for two volunteers to join the team.
By supporting us to develop internal engagement events that platform key inclusion and diversity awareness topics, you'll play a crucial role in building knowledge and confidence for the whole workforce, and support for our mission to fight childhood cancer. Your passion, lived experience, and strong organisation skills will make a lasting impact on the lives of those we serve.
What you’ll be doing:
• Plan and deliver 3–4 virtual events each year – these could include speaker panels, lived experience sessions, or spotlight events on intersectionality.
• Create or source 3–5 blogs or stories annually that share diverse perspectives and real lived experiences. • Work closely with our staff networks and central DEIB team to make sure everything we do is aligned and makes an impact.
• Support communications and engagement by helping with intranet features, social posts, and short video snippets that bring our DEIB work to life.
• Take part in a short annual “pulse check” survey to help us understand community needs and gather feedback.
What skills or experience you’ll need :
• Passion for diversity, equity, inclusion and belonging, and creating an inclusive culture.
• Strong communication skills and ability to engage others.
• Willingness to share ideas and collaborate across teams.
• We welcome lived experience of a protected characteristic • Comfortable working virtually and using digital tools.
What we’ll give you:
• You’ll receive training and guidance from the DEIB and Internal Comms teams, with all the support, information and materials you need for your role. •
You will have access to a small annual budget for organising speakers and event costs
• You will be recognised as a Changemaker in our organisation.
• You will have the opportunity to influence culture and make a tangible impact, and to take part in our other fun and rewarding volunteering opportunities.
• Out of pocket expenses reimbursed in line with our volunteer expenses polic
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, sex, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. At Young Lives vs Cancer, we don’t just accept difference — we value it, we celebrate it, we nurture it, and we thrive off it.
We positively welcome your application irrespective of your background. We’re on a journey, and if you join us, you’ll be part of a community that’s committed to making a difference to the lives of children and young people with cancer.
Your availability:
If possible, we would prefer a regular, consistent time to help us best support you in the role, with a minimum commitment of 2-4 hours per month, for a period of 12 months. We’re happy to work together to find a schedule that fits your availability and other commitments.
Location :
This role is flexible and can be carried out remotely or at our offices in London or Bristol.
If you’ll need a criminal records check :
Not for this role, but we will ask you for some basic personal details and you will need to provide two references (one professional and one character) so we can register your volunteering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Community Connector, you will support the Compassionate Communities programme by helping to grow and strengthen community engagement by encouraging discussion around grief and loss.
Your role will involve:
• Supporting and facilitating ‘compassionate conversations’ in the community and promoting social connectedness. This may include signposting to relevant community support or care provision.
• Offering informal, empathetic listening and engagement around topics such as life limiting illness, caregiving, dying and bereavement.
• Helping to support informal sessions or larger events in partnership with community groups, workplaces, clubs and organisations.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a remote VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
Responsibilities
-
As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.
-
You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.
Duties
1. Exit Management
- Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
- Maintain accurate records of exits to inform retention and engagement strategies.
- Ensure compliance with organisational policies during volunteer departures.
2. Volunteer Inactivity Management
- Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
- Maintain updated records to track and report volunteer activity trends.
3. Grievance and Conflict Resolution
- Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
- Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
- Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.
4. Policy Execution and Compliance
- Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
- Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
- Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.
5. Volunteer Relations
- Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
- Actively promote inclusivity and diversity in all volunteer-related activities.
6. Compliance and Reporting
- Ensure all volunteer-related activities comply with organisational and legal standards.
- Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.
Requirements
-
Excellent writing and communication skills.
-
IT literacy with own equipment (laptop and phone)
-
Ability to work well in a team.
-
Strong attention to detail and organisational skills.
-
Ability to prioritise tasks and manage time effectively.
-
Passionate for personal development
-
Good experience and foundation in employee/volunteer relations
-
Right to volunteer in the UK
Benefits
-
This is a UK-based, 100% fully remote and flexible role.
-
Supportive team and management to enhance your skills and build on your experience.
-
Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.
Why Volunteer with Us?
We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.
What You’ll Gain
Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
What you can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Admin Volunteers provide vital support to our staff and volunteers to help us reach as many people as possible with the Mary’s Meals story and help us keep our promise to the 3 million children we feed every day. Pease note that the admin volunteer role is not always available in all regions of the UK - please enquire for more information.
What is the role of an Admin Volunteer?
The role of Admin Volunteer may involve:
- Conducting research
- Data entry
- Contacting organisations to offer talks or promote our campaigns
- Helping us to thank our supporters
- Supporting event organisation
- Providing general admin support
- Allocating volunteer speakers to booked talks
What difference will i make?
- You will enable us to reach more people with the story of Mary’s Meals
- You will support our staff in their work to feed the next hungry child
- You will help us find new places to give talks, and support volunteers who are giving these talks to have all the information they need
- You will ensure our records are up-to-date and accurate
- You will help us provide a good service to supporters
What support and resources will i receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- A comprehensive induction to Mary’s Meals
- Opportunities to join online or in person volunteer meetings and briefings
- Resources to fulfil your role
- A regular volunteer update e-mail
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
*Please note that the Admin Volunteer role is not currently available in East Midlands, East England, Liverpool, London & the South East - please find other volunteering opportunities on the Mary's Meals website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
At Cats Protection we help thousands of cats each year thanks to our dedicated and passionate volunteer groups and teams, all of which help our cats in different ways. Our treasurer volunteers maintain the finances of local groups and teams, ensuring they hold the funds needed to continue their vital work. Cats Protection relies solely on donations from generous members of the public, and our treasurer volunteers help make sure these funds are spent in the most effective way.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Preparing budgets
- Keeping accurate financial records
- Reporting financial records via ‘Cashlog’ (Cats Protection supplied software)
- Paying invoices and volunteer expenses
- Being part of a team which ensures there are sufficient funds to meet expenditure
- Updating and advising others on income received, expenditure and available funds
- Managing and monitoring donations made to the group
- Following financial procedures e.g. Gift Aid returns and VAT claims
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.




