Specialist volunteer roles

Love fashion? Know your brands? Know your retro from your vintage? We are looking for people that love clothes and accessories to help us select, research, prepare, photograph and list our stock for sale on Oxfam’s bespoke online shop. No previous experience is necessary, we will provide full training.

During these uncertain times Oxfam’s work to tackle global poverty is more vital (and more challenging) than ever before. Can you use your fashion knowledge to help us raise money to support and empower some of the world’s most vulnerable communities?

What you can do at the shop:

You can get involved with any of the following:

· Selecting the best stock from the amazing donations we receive

· Researching rare and valuable stock

· Preparation and presentation of stock

· Photography and editing

· Creating accurate and engaging online listings

· Creating engaging content for the shop's social media platforms

· Upcycling items, or creating new items from waste textiles

What we can offer:

Oxfam's core values are empowerment, inclusiveness and accountability, and we stand by these in all aspects of our work. We provide a safe, friendly and supportive environment and we have a range of tasks to suit all potential volunteers. When you volunteer with us you will have the opportunity to develop your skills (and enhance your CV) and bring your own ideas into the shop. You will be warmly welcomed and you will feel a sense of ownership over the work you do. We will provide full training, giving you the benefit of our experience. We provide references for our volunteers, and we believe nobody should be out of pocket to volunteer with us, so if you live outside the Cotham area we can help with reasonable travel costs.

What our team have to say about working at the shop:

“Oxfam has given me my first relevant volunteering experience – I’ve learnt about a range of different items as well as how an organisation works – and it gives me a chance each week to switch my focus away from uni work!”

“You come across lots of interesting items, but it can be a thrill when you find something rare or out of the ordinary”

“I’ve been here for four years and I love it – very friendly team, very varied – dealing with high end clothing, antiquarian books, household items and much more – it’s great to find new homes for unwanted goods”

What we ask for:

· Enthusiasm for selling stuff online!

· A willingness to learn and to work within Oxfam's core values

· A commitment of a 3 hour shift per week for at least 3 months

· A commitment to abide by all shop health and safety processes

What your help will enable us to do:

Every pound raised in these incredibly challenging times supports Oxfam’s aim of ending extreme poverty. This income is vital to empower people to help themselves out of poverty, and, crucially, it allows us to act immediately when a disaster happens - saving lives and providing essential resources to help rebuild communities.

Can you help us raise as much as we can to continue our work this year? We won't live with poverty. If you feel the same way we would love to work with you!

Job Description:

Services Sales Specialist (Commission-Only)

Programme Association: Enhanced Professional Development Programme (ePDP) /

International Personal Development Programme (iPDP)

Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote

Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration

Role Summary

Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.

Compensation Structure

● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.

● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.

○ Standard £200 ePDP Sale: £25 commission

○ Subsidized £100 Sale: £10 commission

○ 2-Month Rolling Sale: £65 commission

● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.

Main Responsibilities

This is a target-driven, client-facing role responsible for the full sales cycle:

● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.

● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.

● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.

● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold

The successful candidate will primarily sell Quilombo UK’s core offerings:

● ePDP (Enhanced Professional Development Programme)

● iPDP (International Personal Development Programme)

● Quilombo UK Departments as a Service

● Workshops

● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.

● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.

● Alignment: Passion for social justice, community engagement, and inclusion.

What We Offer

● Income Potential: Uncapped commission earning potential based entirely on performance.

● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.

● Mentorship: Coaching and mentoring from experienced directors and leadership.

● Certification: Certificate of completion and reference upon successful 16-week programme completion.

Job Types: Part-time, Freelance

Work Location: Remote

Can you help the Bristol Oxfam Online Shop raise money to support and empower some of the world’s most vulnerable communities?

We are looking for people with an eye for detail to help us research, prepare, photograph, describe and dispatch our homewares on Oxfam’s bespoke online shop. Our specialist online shop sells an eclectic range of clothing, accessories, books, music, film and homewares, sourced from our generous donors at Oxfam shops across the area.

We have had some very interesting homewares donations over the years, from antique postal scales to vintage bears and Wedgwood tea sets. If you know your homewares and can help us identify, price, list and photograph our stock your help will be invaluable! You will receive full training and support from our friendly and knowledgeable team.

What you can do at the shop:

We believe in empowering our volunteers so, depending on your interests and what you would like to get out of the role, you can get involved with any of the following aspects of running the online shop (and more!):

· Researching rare and valuable stock

· Selection, preparation and presentation of stock

· Photography and editing

· Creating accurate and engaging online listings

· Creating engaging content for the shop's social media platforms

· Packaging and dispatching items

What we can offer:

Oxfam's core values are empowerment, inclusiveness and accountability, and we stand by these in all aspects of our work. We provide a safe, friendly and supportive environment and we have a range of tasks to suit all potential volunteers. When you volunteer with us you will have the opportunity to develop your skills (and enhance your CV) and bring your own ideas into the shop. You will be warmly welcomed and you will feel a sense of ownership over the work you do. We will provide full training, giving you the benefit of our experience. We provide references for our volunteers, and we believe nobody should be out of pocket to volunteer with us, so if you live outside the Cotham area we can help with reasonable travel costs. Our shop only sells online and we are not open to the public, so if are interested in gaining ecommerce experience but would value a quieter, relaxed working environment, you will love it here!

What our team have to say about working at the shop:

“Oxfam has given me my first relevant volunteering experience – I’ve learnt about a range of different items as well as how an organisation works – and it gives me a chance each week to switch my focus away from uni work!”

“You come across lots of interesting items, but it can be a thrill when you find something rare or out of the ordinary”

“I’ve been here for four years and I love it – very friendly team, very varied – dealing with high end clothing, antiquarian books, household items and much more – it’s great to find new homes for unwanted goods”

What we ask for:

· Enthusiasm for selling stuff online!

· A willingness to learn and to work within Oxfam's core values

· A commitment of a 3 hour shift per week for at least 3 months

· A commitment to abide by all shop health and safety processes

What your help will enable us to do:

Every pound raised in these incredibly challenging times supports Oxfam’s aim of ending extreme poverty. This income is vital to empower people to help themselves out of poverty, and, crucially, it allows us to act immediately when a disaster happens - saving lives and providing essential resources to help rebuild communities.

Can you help us raise as much as we can to continue our work this year? We won't live with poverty. If you feel the same way we would love to work with you!

Love to read? Know your classics? Up on the latest bestsellers? We are looking for people that love books - fiction or non-fiction, classic or contemporary - to help us select, research, prepare, photograph and list our eclectic stock for sale on Oxfam’s bespoke online shop. During these uncertain times Oxfam’s work to tackle global poverty is more vital (and more challenging) than ever before. Can you put your book expertise to use to help us raise money to support and empower some of the world’s most vulnerable communities?

What you can do at the shop:

· Stock selection to help us match our listings with our customers’ interests

· Researching rare and valuable books

· Photography and editing

· Creating accurate and engaging online listings

What we can offer:

Oxfam's core values are empowerment, inclusiveness and accountability, and we stand by these in all aspects of our work. When you volunteer with us you will have the opportunity to develop your skills (and enhance your CV) and bring your own ideas into the shop. You will be warmly welcomed and you will feel a sense of ownership over the work you do. We will provide full training, giving you the benefit of our experience. We provide references for our volunteers, and we believe nobody should be out of pocket to volunteer with us, so if you live outside the Cotham area we can help with reasonable travel costs. Our shop only sells online and we are not open to the public, so if are interested in gaining ecommerce experience but would value a quieter, relaxed working environment, you will love it here!

What our team have to say about working at the shop:

“Oxfam has given me my first relevant volunteering experience – I’ve learnt about a range of different items as well as how an organisation works – and it gives me a chance each week to switch my focus away from uni work!”

“You come across lots of interesting items, but it can be a thrill when you find something rare or out of the ordinary”

“I’ve been here for four years and I love it – very friendly team, very varied – dealing with high end clothing, antiquarian books, household items and much more – it’s great to find new homes for unwanted goods”

What we ask for:

· Enthusiasm for selling books online!

· A willingness to learn and to work within Oxfam's core values

· A commitment of a 3 hour shift per week for at least 3 months

· A commitment to abide by all shop health and safety processes

What your help will enable us to do:

Every pound raised in these incredibly challenging times supports Oxfam’s aim of ending extreme poverty. This income is vital to empower people to help themselves out of poverty, and, crucially, it allows us to act immediately when a disaster happens - saving lives and providing essential resources to help rebuild communities.

Can you help us raise as much as we can to continue our work this year? We won't live with poverty. If you feel the same way we would love to work with you!

Job description:

Job Title: Learning & Development Coordinator

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Co-ordinator, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Volunteer role - Stock Specialist Volunteer

Volunteer manager - Shop Manager

Where you will be based - Batley hub

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community.

You have a specialist knowledge and interest that means donations can be accurately valued, you can assess the condition of items accurately, ensuring only quality goods are put on sale.

No prior retail or online selling experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Chatting to customers who drop off donations and other members of the team.
• Preparing stock to be put out on the shop floor, ready for sale.
• Researching valuable, rare, antiquated and vintage stock.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for volunteering in the retail space
• A specialist knowledge and understanding in your area of interest
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

Volunteer role - Stock Specialist Volunteer

Volunteer manager - Shop Manager

Where you will be based - Batley hub

Why we want you

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community.

You have a specialist knowledge and interest that means donations can be accurately valued, you can assess the condition of items accurately, ensuring only quality goods are put on sale.

No prior retail or online selling experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Chatting to customers who drop off donations and other members of the team.
• Preparing stock to be put out on the shop floor, ready for sale.
• Researching valuable, rare, antiquated and vintage stock.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for volunteering in the retail space
• A specialist knowledge and understanding in your area of interest
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Disclaimer

Additional information: - We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. - We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.