Active development manager volunteer roles

External Trustee  

Liverpool Guild of Students 
Location: Liverpool 
Commitment: Voluntary 

Term: Four years (renewable) 
Closing date: Midday on Tuesday 7th April 2026 

Atkinson HR and Marble Mayne are pleased to be supporting Liverpool Guild of Students in their search for an External Trustee to join their Board. 

Liverpool Guild of Students is an independent, student-led charity dedicated to enhancing the student experience at the University of Liverpool. With 32,000 members, they are committed to creating a home for every student, ensuring each one gets the most out of university life and leaves equipped to change the world.

As they continue to strengthen their governance and long-term impact, they are seeking a committed and strategic individual to join their Board of Trustees and help guide their mission of creating an exceptional university experience for every student. 

About the Role 

This is a fantastic opportunity to make a real difference to the lives of students in Liverpool. As an External Trustee, you will play a key role in setting and monitoring the Guild's strategy, providing financial oversight, managing risk, and ensuring the organisation remains fit for purpose. The Board meets four times per year, with trustees also invited to sit on sub-committees covering Resources & Audit, People, Culture & EDI, and Governance & Appointments. 

The Guild is keen to hear from individuals who can think strategically, critically evaluate complex issues, and contribute meaningfully to Board discussions. They are particularly interested in candidates who bring networks within Liverpool, knowledge of the Higher Education sector or Students' Unions, experience of complex multi-service organisations, or expertise in EDI best practice. First-time trustees are warmly welcomed, and the Guild is committed to building an inclusive Board with diverse perspectives and backgrounds. 

How to Apply 

To apply, please submit your CV and complete the application form, where you will be asked to answer three questions: 

• Tell us why you’d like to join the Guild as a Trustee and how do your personal values align with the Guild’s? 

• What knowledge, abilities, and experience can you contribute to our Board’s collective skills? 

• How would you add value to the Board and our work to support students? 

Each answer should be a maximum of 400 words. 

Key Dates 

Closing Date: Midday on Tuesday 7th April 2026 

Interviews: Monday 27th and Tuesday 28th April 2026 

About the board and Trustee role 

Trustees are volunteers who oversee the strategic direction of the charity and ensure its compliance with regulators and the law. They are also ambassadors for the charity; and they provide the staff team, which does the day-to-day work, with both scrutiny and support.

The full board meets quarterly. Two meetings focus on ‘business’ – approving budgets and policies, making key decisions, etc. The other two are more discursive, covering strategic issues.

We have four sub-committees: Finance Audit Investment & Risk, Impact & Income Development, Research & Policy, and Governance & People. Trustees are generally encouraged to join at least one sub-committee, which gives them more detailed insight into the charity’s work in that area. A number of trustees choose to sit on multiple sub-committees (there is no upper limit) and trustees are also welcome to attend any sub-committee, for example as a one-off, to see what happens or if they have an interest in a particular agenda item. Sub-committees also meet quarterly.

And there is usually one strategy day a year.

We currently have eight trustees on our board, with experience in public affairs, law, policing, business, research, marketing, inclusion and influencing government. We are looking to a recruit four further trustees. Our primary focus is to bring different perspectives to the board rather than skills, given that the delivery of the charity’s work is delegated to a skilled staff team. 

• One trustee with experience of research (of any type) – an attitude of curiosity, intellectual rigour and open-mindedness. 

• One trustee with professional experience of alcohol treatment (at any level) – the perspective of delivering compassionate support via treatment services, whether charity or NHS settings. 

• One trustee with experience of strategic charity finance – especially interest in weighing up long-term financial strategic choices (not month-to-month financial management: we have a finance team). 

• One trustee from any background. 

 All trustees are asked to bring a commitment to and passion for our vision, mission and values.

What we can offer 

1. Our board of trustees, and our charity as a whole, is warm and welcoming.

2. Everyone is entitled to have their views heard and we work hard to be inclusive of everyone.

3. We are well organised and professionally run.

4. We are a dynamic and fast-paced organisation, with a huge range of interesting work happening.

5. You will have opportunities for personal development and to attend a range of interesting events in your role as a trustee.

6. Finally, and most importantly, we are laser-focused on making as much difference as possible to end alcohol harm.    

Trustees’ Role Description and Person Specification 

Being a Trustee of Alcohol Change UK 

Our Board of Trustees has overall responsibility for the UK’s leading charity in the field of alcohol harm. We are a registered charity (No. 1140287) and a company limited by guarantee (No.

07462605). Our trustees are also members of the charity and directors of the company. Governance is in accordance with both charity and company law. This role description uses the term ‘trustee’ to refer to all three roles (trustee, member, director).

As well as overseeing proper governance, the Board is responsible for strategic decision-making, upholding the reputation of the charity and ensuring that it delivers on its charitable object to reduce alcohol harm. As a trustee you will share this collective responsibility and bring your personal perspectives, skills, experience and connections to bear.

This is an important time for the charity, as we are in the third year of our five-year strategy (Apr 2024 to Mar 2029). Our new trustees will play a key role in helping us deliver on this strategy and in particular navigating a major change in our financial position. 

The Duties and Responsibilities of Trustees 

Governing Documents 

Our primary governing document is the Memorandum and Articles of Association which sets out the formal duties and responsibilities of the trustees, directors and members. It is complemented by our Scheme of Delegation. We have also adopted the Code of Good Governance, and remain compliant with the rules of the Charity Commissioners and Companies House. 

General Duties and Responsibilities 

The following are general duties, based on documentation from the Charity Commission and Companies House: 

1. To act in the interests of the charity’s objects – that is, its cause and its beneficiaries. 
2. To act reasonably and prudently in all matters. 
3. To avoid personal views and prejudices affecting your decision-making. 
4. To protect – and actively promote – the property, interests and reputation of the charity. 
5. To set the strategic direction, provide strategic oversight, and make critical decisions. 
6. To always make decisions collectively as a board and in particular to actively support all board decisions (that are made in accordance with the charity’s constitution) regardless of your personal position on such decisions. 
7. To understand how the charity works, including being fully aware of the charity’s general risks and its financial position. 
8. To ensure compliance with all statutory requirements as set out by Companies House and the Charity Commission and by other relevant statutory bodies and legislation. 
9. To challenge and support the CEO and, through them, the broader staff team. 

Additional Duties and Responsibilities 

The following additional duties and responsibilities have been adopted by Alcohol Change UK: 

1. To abide by Alcohol Change UK’s policies, such as those on equal opportunities, health and safety, safeguarding, code of conduct, conflicts of interest, GDPR, etc. 
2. To endeavour to achieve at least 75% attendance at Board meetings. In accordance with the governing documents, trustees missing three consecutive board meetings without reasonable cause will normally be asked to step down. 
3. To undertake training as required and to participate in an annual development appraisal. 
4. To join at least one of the charity’s four sub-committees. 
5. To represent Alcohol Change UK at events and to act as a positive ambassador for Alcohol Change UK amongst its key audiences. 
6. To understand and respect the boundary between governance and the operational matters that are delegated to the staff team. 
7. To respond to Alcohol Change UK correspondence in a timely manner. 

Person Specification

All trustees need the following:

1. Strong commitment to the vision, values and mission of Alcohol Change UK.
2. An ability to think strategically; that is, thinking of the big picture and the long-term, being impact-focused, and considering the relationship between internal and external factors.
3. An ability to work as part of a team, especially understanding and respecting the nature of collective decision-making.
4. Excellent communications skills, especially active listening, succinctness, clarity, positivity and tact.
5. Commitment to the 7 Nolan Principles on Public Life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.
6. Discretion and the ability to maintain confidentiality.
7. A willingness to contribute your individual skills, perspectives, knowledge and experience without acting as representative of any particular interest.

Trustees are appointed for an initial term of three or four years, following which they may be re-elected for a second and third term of three years. 

Trustee roles are unremunerated but reasonable travel, accommodation, childcare and subsistence expenses are of course covered. 

As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of WAND UK’s financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.

Treasurer role

· Overseeing the presentation of budgets, internal management accounts and annual financial statements to the Board of Trustees.

· Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.

· Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.

· Monitoring and advising on the financial viability of the charity.

· Overseeing financial controls and adherence to systems, regularly liaising with the Director

· Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process

· Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies, for example, the Charity Commission and/or the Registrar of Companies.

· Keeping the board informed about its financial duties and responsibilities and liaising with the Director to develop the financial understanding of the Board of Trustees.

What we are looking for

· A finance professional. A knowledge of charity finance is an advantage.

· A strategic thinker with an ability to balance risk and opportunity.

· Clear communicator with the ability to bring the financial information alive to non-finance specialists.

· Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors

In addition to the above, the Treasurer will also have the responsibilities and qualities of all trustees:

Responsibilities of all trustees

● Support and provide advice on WAND UK’s purpose, vision, goals and activities.

● Approve operational strategies and policies, and monitor and evaluate their implementation.

● Oversee WAND UK’s financial plans and budgets and monitor and evaluate progress.

● Ensure the effective and efficient administration of the organisation.

● Ensure that key risks are being identified, monitored and controlled effectively.

● Review and approve WAND UK’s financial statements.

● Provide support and challenge to WAND UK’s Director in the exercise of their delegated authority and affairs.

● Keep abreast of changes in WAND UK’s operating environment.

●  Contribute to regular reviews of WAND UK’s own governance.

● Attend Board meetings, adequately prepared to contribute to discussions.

● Use independent judgment, acting legally and in good faith to promote and protect WAND UK’s interests, to the exclusion of their own personal and/or any third party interests.

● Contribute to the broader promotion of WAND UK’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

As a small charity, there will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

Attributes and qualities

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.

Personal skills and qualities

● Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.

● Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

● Effective communication skills and willingness to participate actively in discussion.

● A strong personal commitment to equity, diversity and inclusion.

● Enthusiasm for our vision and mission.

● Willingness to lead according to our values [charity values]

Terms of appointment

Terms of office

· Trustees are appointed for a 3 year term of office.

· After the 3 years of service a trustee needs to stand down and be re-elected by the Board if they would like to continue.

● This is a voluntary position, but reasonable expenses will be reimbursed.

Time Commitment (Estimated at 1-2 hours maximum per month)

● Attending four Board meetings annually. Currently meetings are held remotely and in person at WAND UK’s office located at St Charles centre for health and wellbeing, Exmoor street W10 6DZ. 

● Monthly scheduled meeting with the Director with flexibility to respond swiftly to the occasional ad hoc issue.

● Attending half day of the annual strategy and planned training sessions.

Challenging times need capable and committed individuals.

The Gambling Harms space is undergoing a generational transformation as the commissioning structure transitions across to a new Statutory Levy based funding model. This change presents many imminent challenges and creates a space where the major stakeholders have little to no in-house subject expertise (around gambling harms) and where the previous formal pathway to Lived Experience involvement in system design and commissioning has been lost.

At this crucial time the Gambling Lived Experience Network is undergoing its own transformation to be able to step up and create meaningful engagement with an increasingly complex and layered stakeholder framework.

We are therefore looking for individuals with confidence, shared purpose, and proven abilities to join our board of trustees and help steward a growing charity during a crucial time in both GLEN's own development and also to help us shape the evolution of the wider gambling harms space.

There has quite simply never been a more important time to join our board, or to get personally involved in helping shape a massively under recognised but socially significant area of human adverse experience which currently impacts upwards of 10 million UK adults at any one time.

As a charity trustee you will be acting in an unpaid capacity but will be contributing so much to supporting the wellbeing and protection of literally millions of vulnerable individuals and families. It is a big ask, and a big challenge, but one which we believe is ultimately worth taking on.

We are ready for the challenge... are you?

About The Creighton Centre

For over 100 years, The Creighton Centre has been at the heart of its community, providing connection, care and opportunities for generations of local people. With a rich heritage and an ambitious future, we are now seeking someone to become our next Chair of Trustees.

This is a unique and rewarding opportunity to provide leadership to a well established, values driven charity at a pivotal moment in its history.

About the role

As Chair, you will lead our Board of Trustees and work in close partnership with our new CEO to ensure strong governance, clear strategic direction and long-term sustainability.

Over the coming year, the Board will be setting the charity’s strategic priorities and overseeing an exciting programme to renovate and future proof our historic building, unlocking new opportunities for community use and income generation. The Chair will play a central role in guiding this work at Board level.

Who we’re looking for

We are seeking a Chair who brings strong interpersonal skills, good judgement and a collaborative leadership style. You will be someone who values good governance, inclusive decision-making and clear strategic thinking.

You will bring:

• Significant board experience and a strong understanding of governance
• The ability to lead a Board effectively, encouraging constructive challenge and collective ownership
• A commitment to equity, diversity and inclusion
• An appreciation of the privilege and responsibility of stewarding a long-established community charity with premises

Most importantly, you will be motivated by the opportunity to help shape the next chapter of an organisation with deep community roots and real impact.

What's in it for you?

• A chance to chair a respected charity with over a century of community impact
• An opportunity to help guide a significant period of strategic development and renewal
• The privilege of stewarding an organisation with a strong sense of purpose, place and heritage
• A supportive, engaged Board and an experienced Chief Executive team

If you are looking for a meaningful Chair role where your leadership can make a lasting difference, we would love to hear from you.

The Nehemiah Project is a small charity that supports men with experience of addiction to break the cycle of addiction and crime. We do this through supported living, programmes, key worker support, rebuilding family connections and providing move-on support to aid transition to independent living. We currently operate from houses in Streatham and Croydon.

We are a Christian-based charity open to men of all faiths and none. We have a partnership with the British Association of the Order of Malta who provide expertise, funding and volunteer support.

Our trustees play a vital role in making sure that The Nehemiah Project (TNP) achieves its core purpose of breaking the cycle of addiction and reoffending. They oversee the overall management and administration of the charity. They also ensure that TNP has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable TNP to grow and thrive.

As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of the Nehemiah Project' s financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation. The Nehemiah Project is a registered charity and a company limited by guarantee.

Treasurer Role

• Overseeing the presentation of budgets, internal management accounts and annual financial statements to the Board of Trustees.
• Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
• Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.
• Monitoring and advising on the financial viability of the charity.
• Overseeing financial controls and adherence to systems, regularly liaising with Chief Executive
• Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process Ensuring investments and assets are maximised.
• Lead on the appointment of and liaison with external auditors.
• Oversee the development and implementation of systems for appraising, mitigating and reporting corporate risk.
• Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies, for example, the Charity Commission and/or the Registrar of Companies.
• Keeping the board informed about its financial duties and responsibilities and liaising with the Chief Executive to develop the financial understanding of the Board of Trustees.

What we are looking for?

• A finance professional. A knowledge of charity finance is an advantage. Otherwise an enthusiasm to learn, drawing from sound commercial experience and an understanding of SMEs.
• A strategic thinker with an ability to balance risk and opportunity.
• Clear communicator with the ability to bring the financial information alive to non-finance specialists. Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors
• We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.

In addition to the above, the Treasurer will also have the responsibilities and qualities of all trustees. Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Responsibilities of all trustees

• Support and provide advice on TNP' s purpose, vision, goals and activities.
• Approve operational strategies and policies, and monitor and evaluate their implementation.
• Oversee TNP' s financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve TNP’s financial statements.
• Provide support and challenge to TNP’s CEO in the exercise of their delegated authority and affairs. Keep abreast of changes in TNP’s operating environment.
• Contribute to regular reviews of TNP' s own governance. Attend Board meetings, adequately prepared to contribute to discussions.
• Use independent judgment, acting legally and in good faith to promote and protect TNP’s interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of TNP’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

Personal skills and qualities

• To be sympathetic to and supportive of our Christian ethos. Practising Christian preferred.
• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member. Effective communication skills and willingness to participate actively in discussion. A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission

Trustee Role Overview

Term: 4 years, renewable up to 7 years, with possible extension in exceptional cases under the Memorandum and Articles.

Remuneration: Voluntary role; reasonable expenses reimbursed.

Meetings: Attend four Board meetings a year (in person in Putney, with remote option).

Strategy Days: Up to one per year.

Events: Four annual celebration events at our houses; Trustees are encouraged to attend where possible

Committee Membership

Trustees may join one of three sub-groups — HR, Finance, or Fundraising — which meet remotely four times a year, with occasional ad hoc support to working groups or the executive team. 

Financial Commitment No donation is required, though regular modest giving is encouraged.

More Information can be found in the Trustee Pack below.

We’re looking for trustees

We’re looking to recruit dynamic, committed and motivated people with professional skills and experience who are as passionate as we are about empowering individuals to work through and beyond their experience of sexual abuse.

Specific qualifications are not necessarily required and we welcome applicants with lived experience. A genuine interest in learning about our charity and our services within the local community is essential.

These trustees will help to form a new board dedicated to supporting the charity and contributing to the effective and quality governance of Trust House. You will play an active role in developing the strategic direction of the charity and provide guidance to ensure the charity continues to support anyone affected by rape or sexual abuse in the Thames Valley area.

"We are looking few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

HR Liaison plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the progrmme, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

1. Programme Management

   • Oversee the effective implementation of the HR programme, ensuring alignment with organisational goals.

   • Welcome participants to the programme, providing orientation materials and clarifying expectations.

2. Participant Support & Progress Tracking

   • Conduct initial skills assessments to identify individual development needs.

   • Monitor and document participant progress, providing regular updates to stakeholders.

   • Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

3. Coordination & Communication

   • Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.

   • Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

4. Engagement & Feedback

   • Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.

   • Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

5. Reporting

   • Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.

• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.

• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.

• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.

• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.

• Familiarity with data analysis to assess programme effectiveness.

Founded in 1879, Together for Mental Wellbeing is the longest-established mental health charity in England. We work to ensure that everyone who experiences mental distress is valued, can live the life they choose and can determine their own future.

What we do

Together for Mental Wellbeing is a national charity that supports people who experience mental distress to lead fulfilling and independent lives.

We work with approximately 4,500 people every month via 70 projects throughout England, but we aspire to reach many more people through our recently refreshed five-year strategy.

Our services include:

• personalised support in the community
• accommodation based support
• advocacy services, including in secure hospitals
• criminal justice services, including in courts and probation services

What makes us stand out is that we put people at the centre of their own support – they set their own goals and are in control of how we work alongside them to achieve these. We value people as experts in what works best for them, and draw on their skills and strengths to build resilience and support networks so they can eventually manage without us

This means we value people as experts in what works best for them, and each individual we work with influences and shapes the support they and others receive from us. It also means we provide opportunities for people experiencing mental distress to work with Together to draw on their experiences to help us improve the quality and experience of the services that we provide.

We are committed to promoting service user leadership wherever possible; this is why we recently launched our Lived Experience Network, a free, members-based community.

Our values

We work together to facilitate choice through involvement, by doing what we say, never giving up on people, and looking to constantly improve how we work.

Our Board

We have an effective and collaborative Board of enthusiastic, friendly and committed trustees, who lead the development of Together and ensure that the charity exemplifies good practice.

The opportunity

We wish to add new trustees to our Board and have identified some recruitment priorities:

• We are seeking at least one individual with lived experience of mental distress who can draw on their unique knowledge and insights as to how mental distress impacts on people’s lives, and share their passion and enthusiasm to drive the aspirations of the organisation.

Our approach is for the individual to determine whether or not they have lived experience of mental distress. One person’s lived experience is no more or less important than another’s. 

• We wish to increase the gender diversity of our leadership at Together; we currently have a high proportion of men.

Having completed a recent Board skills audit we also encourage applicants with experience of the following areas:

• Human resources and workforce planning
• Forensic psychiatry
• Public sector procurement/contracting
• Knowledge of health and wellbeing service providers from the Voluntary, Community and Social Enterprise (VCSE) sector
• Digital development and innovation
• Auditing and risk management
• Financial management and accounting

However, all applications are welcomed and will be considered. We also recognise that people are often juggling multiple commitments and can offer flexibility as to when you take up the role.

We offer a full induction, along with ongoing training and development opportunities. Although our trustees are unpaid volunteers all expenses related to the role will be paid in full.

Typically trustees will attend around 10 meetings per year, occasional virtual attendance is possible, and be invited to events and visits. With preparation time for meetings this can equate to a commitment of 1-2 days per month.

As a Trustee you will:

• Join a committed and friendly Board
• Help shape our strategic development as a charity
• Influence our innovative projects and initiatives, especially with service users
• Develop new skills and knowledge
• Be supported to attend relevant conferences and other training events
• Help improve the mental health and wellbeing of people and communities

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Chatting to customers who drop off donations and other members of the team.
• Preparing stock to be put out on the shop floor, ready for sale.
• Researching valuable and vintage stock.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

As a Volunteer Community Connector, you will support the Compassionate Communities programme by helping to grow and strengthen community engagement by encouraging discussion around grief and loss.

Your role will involve:

• Supporting and facilitating ‘compassionate conversations’ in the community and promoting social connectedness. This may include signposting to relevant community support or care provision.

• Offering informal, empathetic listening and engagement around topics such as life limiting illness, caregiving, dying and bereavement.

• Helping to support informal sessions or larger events in partnership with community groups, workplaces, clubs and organisations.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values, and the impactful work we do to make a difference in our community.

Join us in leading positive change!

The objective of the role is to:

• Assist with audio set-up for the commentary station
• Mix levels both on the audio mixer and ATEM Mini to get the best broadcast sound possible both from commentary microphones and venue mics
• Advise on best practices to get the best possible audio for the broadcast
• The ideal candidate will work in our Kingston office setting up microphones, doing sound checks and audio mixing before livestreamsand monitoring and adjusting audio during livestreams.

Essential Skills and Experience:

• Experience with USB microphones
•  Experience with multimic setup
• Experience with audio mixing and audio mixing software

Preferred Skills and Experience:

• Previous broadcast, live streaming, or podcast recording experience
• Knowledge and experience of OBS and use of ATEM Mini.
• Show professionalism at all levels and in all environments
• Be a strong team player
• Well organized, pro-active, self-starter and able to deliver tasks efficiently.
• Good time-management skills

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Provide a welcoming and supportive first point of contact for clients and visitors across our Dudley and Wolverhampton offices.

Role Responsibilities:

• Provide reception cover and welcome clients into the Information Hub.

• Carry out initial triage by listening to clients’ needs and directing them appropriately.

• Book in clients who have appointments with advice staff

• Handle calls and emails, and record client information accurately.

About You:

• Friendly, approachable, and empathetic.

• Good communication and basic IT skills.

• Organised, reliable, and able to work independently and in a team.

• Willing to travel between Dudley and Wolverhampton offices.

Commitment:

• Volunteer 1 day a week (you can volunteer if you want up to 5 days a week), volunteering between the hours of 9am – 3pm, for minimum 6 months commitment.

NO EXPERIENCE NEEDED, FULL TRAINING WILL BE PROVIDED
Plus, we'll reimburse your travel expenses (fuel or bus fares, car parking), so volunteering won't cost you anything but your time.

Why Volunteer with Us? 
✨ Valuable Experience: Gain practical skills and a sense of fulfilment with a trusted charity that has over 80 years of experience.
✨ Training and Support: Enjoy comprehensive training and ongoing support to help you succeed.
✨ Social Connection: Meet like-minded individuals and become part of our wonderful team.
✨ Personal Fulfilment: Experience the joy of making a real difference in someone's life.
✨ Flexible Hours: We offer flexible volunteering hours to suit your lifestyle.
✨ Health and Wellbeing: We prioritise the wellness of our volunteers, contributing to professional   success.
✨ Professional Development: We're committed to continuous development and growth opportunities.
✨ Diversity and Inclusion: We embrace individuals from all walks of life and encourage authenticity.

�� What Our Volunteers Say:
"Now that I am retired, volunteering at Citizens Advice gives me a purpose in life. I feel I can serve my community and make a difference to local people who are in difficulty. I learn a lot, use my skills and discover new skills as well as having new and varied experiences every day."
-Volunteer Generalist Advisor

"I now feel braver when looking at new job opportunities. I can utilise my skills and experience from volunteering in the hubs."
-Cost of Living Support Hub Volunteer

Ready to make a difference?
�� For further information about the individual roles, please visit our website:

If you require any of the information in an alternative accessible format, please let us know and we will be happy to assist.