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CHARITY SHOP ASSISTANT – STOCK PREPARATION VOLUNTEERS NEEDED- HASTINGS

We currently need volunteers for Tuesday and Saturday afternoons, Wednesdays & Friday mornings and all day Sundays.

Please get in touch if you would like to become part of our amazing Volunteer Team!

VOLUNTEER ROLE DESCRIPTION

PURPOSE

To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on sorting and preparing donated goods

ROLE OF THE VOLUNTEER

· Greet and assist customers in a polite and friendly manner

· Receive donations and complete Gift Aid paperwork

· Sort donations for resale, recycling or rubbish

· Label and price goods, referring to the internet for specific price guides if required

· Steam and hang clothing

· Replenish and display stock in the shop throughout the day

· Assist in keeping the shop clean and tidy following the cleaning rota

· Undertake other tasks as required by the Shop Manager

SKILLS AND ATTRIBUTES NEEDED

· Basic numeracy and literacy skills

· IT and internet skills

· Tidy and organised

· Enjoys working as part of a team

· Trustworthy and reliable

· Specialist in an area, i.e. fashion, books etc – desired but not essential

AS A VOLUNTEER WE WOULD ASK YOU TO

· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish

· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.

· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times

· Be reliable and conscientious

· Attend all training and information days, group meetings and supervision

· Exercise patience and understanding when dealing with customers

AS A VOLUNTEER WE WILL OFFER YOU

· An induction and ongoing training with support sessions if required

· Reimbursement of out of pocket travelling expenses

· Full recognition of the time, energy and skills volunteers freely give - for example long service and merit awards

· The opportunity to be part of a friendly team

· Respect for volunteer’s limitations, both in time and emotional involvement

· The opportunity to meet other volunteers and attend occasional social events

· The opportunity to be involved in the planning and development of Age UK East Sussex

· Appropriate insurance cover - to protect you whilst you are acting on behalf of Age UK East Sussex

· The opportunity to enhance your skills in a retail environment.

We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.

CHARITY SHOP VOLUNTEERS NEEDED – CUSTOMER SERVICE - HASTINGS

We currently need volunteers for Tuesday and Saturday afternoons, Wednesdays & Friday mornings and all day Sundays.

Please get in touch if you would like to become part of our amazing Volunteer Team!

PURPOSE

To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on serving customers, driving sales and store presentation

ROLE OF THE VOLUNTEER

· Greet and thank customers in a polite and friendly manner

· Assist customers in choosing items and actively promote sales

· Replenish and display stock in the shop throughout the day

· Receive donations and complete Gift Aid paperwork

· Handle cash and operate the till following correct procedure

· Take credit card payments using the Streamline system

· Assist in keeping the shop clean and tidy following the cleaning rota

· Undertake other tasks as required by the Shop Manager

SKILLS AND ATTRIBUTES NEEDED

· Great communication and interpersonal skills

· A pleasant and friendly manner

· Basic numeracy skills

· An eye for detail

· Enjoy working as part of a team

· Trustworthy and reliable

AS A VOLUNTEER WE WOULD ASK YOU TO

· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish

· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.

· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times

· Be reliable and conscientious

· Attend all training and information days, group meetings and supervision

· Exercise patience and understanding when dealing with customers

AS A VOLUNTEER WE WILL OFFER YOU

· An induction and ongoing training with support sessions if required

· Reimbursement of out of pocket travelling expenses

· Full recognition of the time, energy and skills volunteers freely give - for

example long service and merit awards

· The opportunity to be part of a friendly team

· Respect for volunteer’s limitations, both in time and emotional involvement

· The opportunity to meet other volunteers and attend occasional social events

· The opportunity to be involved in the planning and development of Age UK East

Sussex

· Appropriate insurance cover - to protect you whilst you are acting on behalf of

Age UK East Sussex

· The opportunity to enhance your skills in a retail environment.

We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.

Do you want to make a difference? Can you spare 2 hours a week?

We are currently looking for Befriender Volunteers in East Sussex.

(Telephone Based work from home, but can lead to face-to-face befriending)

Please get in touch and come and join our amazing Befriending team.

Older persons are at risk of becoming isolated and losing their community connections. As a mainly Telephone Befriender Volunteer, you'll work flexibly from the comfort of your own home and contact older persons to understand their service needs. If you love talking to others, are polite and empathetic, and have access to a phone, we'd love to hear from you. There may also be the opportunity for a physical meeting, but only if relevant and where it is something you want to do.

Ready to Make a Difference in 2026? Then come and Volunteer with Us.....

We are thrilled to be opening a brand-new Charity Shop in Langney Road, Eastbourne – and we are looking for volunteers to come and join our Team…

Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place for local people to find out more about how we help older people in their area. Our volunteers always enjoy being part of our shop teams; chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do.

As a Customer Service Volunteer you will get the chance to meet new people and make friends, plus play a vital role in helping to raise funds to support local older people.

You will be working on the shop floor as the welcoming face of our charity. Serving customers with a smile, using the till (don't worry, we will show you how) and handling money and sales.

When people come in to donate items you will be thanking them for their support and helping them to complete Gift Aid signups on our Gift Aid system.

You will help to make our shops look amazing; putting out items that the sorting teams have prepared, helping with merchandising, labelling and ensuring the shop is clean and always looking its' best.

You will need to be ok using a touch screen device as our tills run on a tablet, though we will always provide full training and some time for you to get used to using this first.

Lastly, you may have people enquiring about our work, or asking for help and we will provide you with all the details of where to refer them to within the charity.

It would be ideal if you could volunteer one shift a week, which is about four hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.

It’s really easy to get your volunteering started, if you're over 16 years old please apply now.

Volunteer with Us!
We have a variety of exciting retail opportunities available at the Acorns Children’s Shop in Moseley.

At Acorns, we provide vital care and support for children with life-limiting or life-threatening conditions, and for their families. As a charity, most of our services are funded through fundraising and the incredible work of our shops.

To help us continue delivering this essential care, we’re looking for enthusiastic and friendly volunteers to join our team in the Moseley shop. Our shops are vibrant and dynamic places to be — no two days are ever the same! From greeting customers and receiving donations to creating displays and helping with sales, there’s always something rewarding to do.

We’d love your help! Volunteers are needed Monday to Friday, and we’re also looking for key volunteers to help us run the shop on Sundays.

As a Shop Volunteer with us, you will be:

• Engaging with customers
• Accepting and sorting donated stock
• Pricing donations for sale
• Working on the till

Our shops are open Monday to Saturday (some open on Sundays too) 9am to 5pm.  You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.

Why Volunteer at Acorns?

• Achieve a sense of wellbeing that you are helping your local community
• To connect with like-minded people and make new friends
• To enhance your CV by learning new skills and gain valuable experience
• We’ll give you a reference for future work or volunteering
• You’ll get Invites to social events and participation in our volunteer recognition schemes and awards
• You’ll receive free mandatory and role specific training

Full training will be provided

Are you creative? Would you like to support others to express their emotions through arts and crafting? You will be supporting people to express their emotions, provide a time for people to relax and feel proud of their final art products!

What you will be doing

• To prepare arts and craft sessions, involving individuals in the planning process where possible
• Inspire and motivate individuals to develop their arts and craft skills, assisting them in the creation of their projects and supporting them to brainstorm and use their own initiative
• Encourage individuals to continue independent activities

The skills you need

• Experience of arts and/or crafts either in a professional, educational, or personal level
• Able to collaborate with individuals to plan an art group session and facilitate confidently
• A calm and patient manner
• Ability to provide a trusting, open, kind-hearted atmosphere that encourages learning and participation
• An effective communicator with a patient and sympathetic nature

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Do you enjoy connecting with others? Join us as a Lunch Club Volunteer and help create a warm, welcoming space for older adults in Roehampton!

We are looking for volunteers who would like to play a role in building people’s confidence! As an English-speaking volunteer whether native or fluent and with any kind of accent or background, you will have the skills needed to support people who would like to improve and learn the English language. Just by talking to those wanting to learn, you will be helping and making a difference!

What you will be doing

• Prepare and deliver engaging and supportive ESOL sessions tailored to learners’ needs
• Help participants improve everyday English for social situations, key events, and community integration

The skills you need

• Patience, empathy, and a passion for empowering others
• Ability to create a welcoming and inclusive learning environment
• Preferably hold a TEFL qualification but not a necessity

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

We are recruiting for volunteers to visit pharmacies to ascertain whether they have a consultation room to deliver the Safe Spaces Scheme.

Hestia and UK SAYS NO MORE operate over 4,500 Safe Spaces in pharmacies and banks across the UK, for anyone experiencing domestic abuse. Anyone can be affected by domestic abuse, regardless of gender, age, race or identity. Domestic abuse is not always physical violence, and it can take many forms including emotional, sexual abuse, coercive and controlling behaviour. One in three women and one in seven men are affected by domestic abuse.

What you will be doing

• To visit Pharmacies and Banks/Building societies to check whether they have a consultation room to deliver the Safe Spaces Scheme
• Asking questions following a script

The skills you need

• Good communication skills, verbal and written
• Calm, friendly and patient manner

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

As a Polish Interpreter Volunteer, you will be supporting individuals (on an adhoc basis) who speak little to no English and helping them to communicate with others in society. This role is necessary for our service user to feel included as well as supported. This would be a great opportunity for you to meet someone new and make a difference in their time at Hestia!

What you will be doing

• To maintain strict confidentiality and good working relationships
• To be able to meet with client when required for appointments and other professional meetings when needed
• Speech translating along with translating written documents from English to Polish

The skills you need

• Fluent in Polish
• Be understanding and patient, as well as sensitive to service user’s emotions
• A good communicator who is able to create a relaxing and nurturing environment

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Zumba is an upbeat and lively dance that will put a smile on everyone’s face. Are you qualified to deliver an online Zumba class and would like to give back to the community?

We are recruiting for a volunteer to bring some positive energy, fun and demonstrate the health benefits of Zumba through online sessions!

What you will be doing

• Coordinate and set up a weekly Online Zumba class
• Inspire and motivate members to take part in the sessions and take a role in planning/designing upcoming sessions
• Create a fun and safe space for individuals to express themselves through Zumba
• Encourage members of the group to connect and relate to each other through expression of Zumba

The skills you need

• Qualified to teach Zumba
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages participation
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Do you enjoy playing games and engaging with people? Are you interested in boosting people’s socialising abilities and cater a safe and cheerful experience? If so, we are recruiting for a volunteer to facilitate weekly games and chat sessions at our Service.

What you will be doing

• Coordinate and set up a weekly games and chat group
• Create a safe space for individuals to express themselves
• Teach people how to play new card and board games
• In the sessions encourage members of the group to connect and relate to each other through playing cards, board games and holding conversations

The skills you need

• Good interpersonal and communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm, patient, friendly and welcoming
• Keep a record of attendees, provide feedback, and report any concerns to the staff team.

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Zumba is an upbeat and lively dance that will put a smile on everyone’s face. Are you qualified to deliver a Zumba class and would like to give back to the community?

We are recruiting for a volunteer to bring some positive energy, fun and demonstrate the health benefits of Zumba for the women in our refuge!

What you will be doing

• Coordinate and set up a weekly Zumba class
• Inspire and motivate women to take part in the sessions and take a role in planning/designing upcoming sessions
• Create a fun and safe space for individuals to express themselves through Zumba
• Encourage members of the group to connect and relate to each other through expression of Zumba

The skills you need

• Qualified to teach Zumba
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages participation
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

As an Arabic Interpreter Volunteer, you will be supporting individuals (on an adhoc basis) who speak little to no English and helping them to communicate with others in society. This role is necessary for our service user to feel included as well as supported. This would be a great opportunity for you to meet someone new and make a difference in their time at Hestia!

What you will be doing

• To maintain strict confidentiality and good working relationships
• To be able to meet with client when required for appointments and other professional meetings when needed
• Speech translating along with translating written documents from English to Arabic

The skills you need

• Fluent in Arabic
• Be understanding and patient, as well as sensitive to service user’s emotions
• A good communicator who is able to create a relaxing and nurturing environment

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.