Communication volunteer roles

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Come and join Breckland Cats Protection at Banham Zoo Do on 23rd and 24th May

Are you looking for a fun activity that also gives back to the community? Join us and volunteer to support our stall for the evening. You’ll learn lots about Cats Protection, get to try out volunteering as a fundraiser and see if it’s something you enjoy, all while experiencing the amazing event organised by Banham Zoo.

Help create a welcoming, engaging, and positive experience for visitors at our Banham Zoo Do and raise awareness and vital funds for Cats Protection.

Cats Protection

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

Key Tasks

• Man the stall, engage with members of the public
• Provide information about our charity/cause and the purpose of the stall
• Assist with selling merchandise, raffle tickets, or running simple activities (e.g., games, lucky dip)
• Help maintain an attractive and tidy stall
• Accept donations safely and follow cash-handling guidelines (if applicable)
• Support event staff with setting up and/or packing away
• Represent the charity in a positive, friendly, and professional manner

Skills & Qualities Needed

• Friendly and approachable
• Good communication skills
• Reliable and able to work as part of a team
• Comfortable engaging with members of the public

What You’ll Gain

• A fun and rewarding volunteering experience
• The chance to meet new people and try out volunteering for Cats Protection
• The opportunity to support Breckland Cats Protection and raise much needed funds to help cats and kittens in need

Training & Support

• A volunteer briefing before or at the start of your shift
• Ongoing support from the Event Lead and fundraising team
• Any materials, equipment, and information you need will be provided

Work Location: In person

Location: Birmingham | Commitment: 3-8 hours per week (working week) | Work style: Hybrid

Since 2024, we’ve been honoured to support over 800 individuals on their journey toward a better future. Looking ahead, our 2026 strategic vision is bold. We want to be recognised as a collaborative support service that truly transforms lives. To help make that happen, we’re looking for a passionate team of fundraisers to work alongside one another, supporting the Creative Director, each contributing in different ways to support the organisation’s sustainability and impact.

The Social Fundraiser supports the online and digital side of fundraising, helping promote our fundraising platforms and campaigns. This includes JustGiving, EasyFundraising, and future initiatives such as a fundraising Vinted page. You will also help us to inspire supporters through engaging social content that shares our mission, stories and fundraising activities.

This role is perfect for someone who enjoys social media, digital storytelling, and helping causes reach wider audiences.

Key Responsibilities:

• Promote fundraising platforms such as JustGiving and EasyFundraising

• Support the launch and promotion of new fundraising initiatives (e.g. Vinted)

• Help create and share simple, engaging fundraising content

• Support social media activity linked to fundraising campaigns

• Encourage community engagement and online donations

What difference will you make:

• An opportunity to make a real impact on a grassroots organisation.

• Your work will help raise awareness, increase donations, and connect more people with our mission, ensuring our fundraising efforts reach beyond face-to-face events.

• Ultimately your input will help turn good intentions into meaningful, lasting change.

What We’re Looking For:

• Experience in online fundraising

• Experience with social media

• Excellent communication and interpersonal skills, both written and verbal.

• Ability to build and maintain positive relationships with diverse stakeholders.

• Strong organisational and time

• Experience working with vulnerable groups or in the homelessness/charity sector.

• Experience creating content for social media or marketing purposes.

Do you want to be inspired by the impact of education? Schools across Tamworth are looking for skilled volunteers to support education by becoming school governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

• Ensuring accountability
• Providing support and challenge to the schools senior leadership team
• Monitoring and evaluating the school’s progress
• Budgetary allocation and control
• Shaping plans for school improvement and overseeing their implementation
• Setting the school’s aims and values
• Appointing senior members of staff including the Head Teacher

The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.

A school governing body is made up of representatives from the school, the parents, the local authority and the local community.

What are we looking for?

You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.

Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. 

As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:

• help schools overcome challenges to ensure a bright future for children in your community
• work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network
• gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Time expectation

Our branch team leader volunteers usually spend 10 to 15 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed. There will be times of year when more hours are required, such as towards the end of the financial year, but support and guidance are available.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better  with cats.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer servise 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Expenses: This is an unpaid position but we do reimburse reasonable out-of-pocket expenses such as travel and lunch in line with Human Appeal’s expenses policy

Why does this role matter to Human Appeal?

Volunteers are an essential part of Human Appeal’s impact. They help create meaningful change for communities most in need. As a Programmes Data Entry Intern, you will contribute directly to the effectiveness of our international work by helping us preserve, organise, and maintain key programme information. This role offers the chance to gain professional experience, develop valuable skills, and support a humanitarian cause that truly makes a difference.

We are seeking a motivated and detail-oriented Programmes Data Entry Intern to support the International Programmes Department in digitising historical project files and ensuring the accuracy of programme records.

Main Tasks Include:

• Digitising and organising historical programme documents and project files.
• Entering, updating and maintaining accurate data in programme databases.
• Assisting with general administrative tasks to support programme workflows.
• Supporting the team in reviewing and verifying information for past programme reports.

Knowledge / Experience / Skills Required:

• Strong attention to detail and accuracy in data entry.
• A good understanding of or interest in humanitarian and development work.
• Effective written and verbal communication skills.
• Problem‑solving skills and the ability to identify data inconsistencies.
• Strong organisational skills and the ability to prioritise workload.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook) is desirable.

Benefits of volunteering with us:

• Opportunity to develop knowledge and expand your skillset
• Excellent support as part of a friendly team
• Excellent training opportunities
• Offer to provide references
• Support in developing your CV (should you want it)
• Opportunities to take part in Human Appeal events

Learning & Development:

To enable you to take part in this opportunity Human Appeal will provide:

• A detailed induction to provide you with an overview of Human Appeal
• Training and shadowing providing all the information and skills needed to fulfil the role
• A dedicated member of staff to provide ongoing support and supervision
• Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy
• A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering

Do you want to be inspired by the impact of education? Schools across Portsmouth are looking for skilled volunteers to support education by becoming school governors.

What will you be doing?

Governing bodies are responsible for the strategic management of a school and will make decisions about a wide range of issues

The core responsibilities involved are:

• Ensuring accountability
• Providing support and challenge to the schools senior leadership team
• Monitoring and evaluating the school’s progress
• Budgetary allocation and control
• Shaping plans for school improvement and overseeing their implementation
• Setting the school’s aims and values
• Appointing senior members of staff including the Head Teacher

The governing body is usually split in to a small number of committees, each responsible for one area such as finance or pupil achievement. These committees will meet separately from the main governing body to discuss relevant issues in more detail. Discussion is then fed back at a full governing body meeting.

A school governing body is made up of representatives from the school, the parents, the local authority and the local community.

What are we looking for?

You don’t need any specific skills or experience to be a school governor. You must be over 18, but you don’t need to be a parent or have experience working in education. Often, it’s the outside perspective you can bring that a school needs.

Professional experience in areas such as HR, finance, law, or project management are all useful to a school. But soft skills such as leadership, communication, and problem solving are also great additions.

What difference will you make?

Governors make decisions that affect schools for years to come. Our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. 

As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role. You’ll also have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand.

What's in it for the volunteer?

Volunteering as a school governor is a challenging but rewarding role. As part of the governing board, you’ll:

• help schools overcome challenges to ensure a bright future for children in your community
• work collaboratively with people from different backgrounds, challenging your own perspective and broadening your network
• gain experience outside of your job description and skills you can bring back to work

Before you apply

You will need to complete an application form and will have an interview with the school. DBS checks will be taken up.

Are you passionate about using your skills and expertise to help support and develop a UK-wide relationships and sex education charity?

Sexpression:UK provides high quality, comprehensive relationships and sex education workshops to young people between the ages of 11-18 in schools and youth groups. We operate across the UK through our unique network of affiliated branches and volunteers based at universities and students’ unions in 15 towns and cities.

You will have strong empathy with our mission to educate and empower young people to make individual, informed decisions about their bodies and their health. You will be committed to using your expertise to contribute to the future development of the charity and ensuring high quality governance of the organisation.

We are looking for a motivated individual with demonstrable experience in leadership or governance to join our board as Chair of Trustees.This is an exciting time to join our charity with the opportunity to contribute to a unique youth-led charity playing a leading role in some of today’s biggest issues.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

· Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time

· Understanding peoples’ support needs and gathering information to assess their circumstances

· Typing written case reports to apply for financial assistance

· Sign-posting to services providing specialist support, such as mental health or housing support

· Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

· Friendly and approachable

· Great written and verbal communication skills

· Non-judgemental

· Reliable

· Basic IT skills

What's in it for you

· Use your skills, knowledge, and life experience to benefit others

· Be part of a friendly and supportive SSAFA team

· Develop your experience and skills which you can highlight on your CV and in job interviews

· Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.