Community manager volunteer volunteer roles

About the Role

The Events & Partnerships Officer will help plan, coordinate, and deliver community events, charity fundraisers, and partnership activities to support our growth.

Key Responsibilities

• Plan and deliver events (community days, fundraisers, volunteer events)

• Build relationships with schools, local businesses, and partners

• Secure sponsorships, in-kind donations, and venue support

• Promote events alongside the communications team

• Manage event volunteers and logistics

About You

• Experience planning events (formal or informal)

• Great communication and organisational skills

• Confident working with stakeholders

• Creative, proactive, and reliable

Dacorum Citizens Advice is seeking additional trustees to join the board.

We are a charity that supports residents of Dacorum providing free, confidential, impartial advice through a team of paid staff and highly trained volunteers

What will you be doing?

Being a free advice provider our services are in great demand and client need is only likely to increase.  With our Centre team expanding to cope with this we need to recruit additional trustees with experience of managing whether a business, charity or people. The skills that we are particularly looking to gain on our Trustee Board are in Marketing & Communications, HR and in Fundraising.

What are we looking for?

• Understand and accept the responsibilities and liabilities as trustees
• be non-judgmental and respect views, values and cultures that are different to your own
• have good listening, verbal and written communication skills
• be able to exercise good independent judgement
• have good numeracy skills to understand accounts
• be willing to learn and follow Citizens Advice aims, principles and policies incl confidentiality and data protection
• be willing to undertake training
• Skills in Marketing & Communications, HR, and Fundraising.

What difference will you make?

As a trustee you will set policy and strategy direction,  set targets and evaluate performance.  You will make a positive impact for people in Dacorum by ensuring we are sustainable and meeting the needs of the community.   You will meet people and build relationships with trustees, staff and other volunteers building on your governance, leadership and stategy skills.

The Trustees of Omega are volunteers who lead and manage the charity, ensuring it is well-run and achieves its purposes. They are responsible for the charity's governance, strategy, and overall direction, making decisions that impact the charity's beneficiaries and the wider community. Trustees are ultimately responsible for the charity's legal and financial well-being, and they must act in the best interests of the charity and its beneficiaries.

Our trustees are the guardians of the charity, responsible for ensuring it is well-managed, financially sound, and fulfilling its charitable purposes for the benefit of its beneficiaries and the wider community. We look for trustees who have a particular area of experience or skillset so we have a good range of professional expertise represented across the board of trustees at any point in time.

Key Responsibilities:

• Governance and Strategic Direction: Trustees set the charity's strategic aims and direction, plan and review its work, and make decisions about its activities and resources.
• Financial Oversight: Trustees are responsible for the charity's finances, ensuring they are managed responsibly and used to support the charity's purposes.
• Compliance and Legal Duties: Trustees ensure the charity complies with its governing document, relevant laws, and regulations.
• Accountability: Trustees are accountable to donors, regulators, beneficiaries, and the public, ensuring the charity is transparent and operates ethically.
• Safeguarding: Trustees are responsible for ensuring the charity has appropriate safeguarding policies and procedures in place to protect vulnerable individuals.
• Risk Management: Trustees must identify and manage potential risks to the charity, including financial, reputational, and operational risks.

Qualities we are looking for in our Omega Trustees:

• Commitment: Trustees are volunteers and must be committed to the charity's mission and goals.
• Good Judgment: Trustees need to be able to make sound decisions based on available information and their understanding of the charity's needs.
• Integrity and Honesty: Trustees must act with integrity and honesty, putting the charity's interests first.
• Understanding of Governance: Trustees need to understand their responsibilities and the principles of good governance.
• Communication and Collaboration: Trustees need to be able to communicate effectively with other trustees, staff, volunteers, and stakeholders.

Are you passionate about helping people from Afghanistan feel welcome and supported in the UK? Do you have the language skills and cultural understanding to assist Afghan refugees as they navigate the challenges of building a new life? If you’re adaptable, resilient, and dedicated to making a difference, we’d love to hear from you!

About us

Gulab Sorkh Foundation (GSF) is an independent charity supporting Afghan nationals resettled in the UK under the ARAP scheme. We are a small but impactful organisation, dedicated to helping those who worked closely with British forces in Afghanistan and their families integrate successfully into British life.

Job description

We are looking for two volunteer interpreters—one fluent in Dari and one fluent in Pashto — to join our team at the Gulab Sorkh Foundation (GSF). You will play a key role in supporting Afghan refugees who have resettled in the UK, assisting them in accessing essential services and communicating effectively in their daily lives.  This is an influential volunteer opportunity where you will make a real difference by helping Afghan refugees integrate into British society, providing crucial interpretation during interactions with service providers such as healthcare professionals, housing officers, and legal advisors.

As a Volunteer Interpreter, you will:

• Provide interpretation services (Dari or Pashto) to Afghan refugees, ensuring clear 
• communication between them and various UK service providers.
• Assist refugees in understanding key information related to housing, healthcare, 
• education, and other public services.
• Facilitate communication during meetings, appointments, and community events to 
• support their integration journey.
• Offer support and cultural understanding to ensure refugees feel comfortable and 
• respected throughout their resettlement process.

Key responsibilities:

• Interpret accurately and sensitively between Dari/Pashto and English during one-on-one 
• and group interactions.
• Help beneficiaries understand and complete necessary paperwork or official forms in 
• both languages.
• Collaborate with case managers and external partners to ensure the refugees’ needs are 
• effectively communicated.
• Be aware of and sensitive to the needs of individuals who may have experienced trauma 
• and displacement.
• Follow data protection laws and policies

Essential skills:

• Fluency (written and verbal) in Dari and/or Pashto and in English.
• A high level of cultural sensitivity and empathy towards Afghan refugees.
• Strong communication skills, with the ability to translate complex information clearly 
• and accurately.
• Ability to remain neutral and impartial in all interactions.
• Commitment to safeguarding vulnerable individuals and confidentiality.

Desirable skills:

• Level 3 in Interpretation.
• Previous experience working with refugees or vulnerable communities.
• Knowledge of UK systems such as healthcare, housing, and immigration.
• Understanding of the Afghan Relocations and Assistance Policy (ARAP) scheme.
• Ability to work independently and as part of a team.

Please note:

This is an unpaid voluntary position, offering flexibility to fit around your other commitments.

This is a completely remote role, and as such you will need to ensure that you have access to a confidential, quite space during your working hours.

To apply please upload your CV and covering letter (max. 2 A4 pages each) 
In your application, please explain how you meet every point on the essential criteria with examples. If you meet any of the desired criteria, please do the same for these.  We actively encourage applications from individuals with lived experiences of migration or refugee resettlement.

Please get in touch with us if you have any queries.

We look forward to hearing from you

Are you highly organised, people-focused, and passionate about creating safe, meaningful experiences for communities? Tell My Truth and Shame the Devil C.I.C. is seeking a Retreat Support & Member Travel Liaison to support the planning, coordination, and delivery of retreats, gatherings, and in-person programmes for survivors, young people, and community members. This plug-in role is essential to ensuring that members can participate in transformative experiences with clarity, dignity, and practical support.

As Retreat Support & Member Travel Liaison, you will coordinate the logistical and communication aspects of member participation in retreats and events. You will act as a key point of contact for travel planning, accommodation coordination, accessibility needs, and member queries before, during, and after retreats. Working closely with programme leads, clinical and safeguarding teams, and community managers, you will help ensure retreats are delivered smoothly, safely, and in alignment with our values-led, anti-capitalist, community-driven mission.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in event coordination, travel liaison, member support, or administrative logistics
• Strong organisational skills with high attention to detail
• Ability to manage multiple tasks, timelines, and communications calmly and reliably
• Clear, professional, and compassionate communication skills (written and verbal)
• Confidence supporting participants who may be anxious, unfamiliar with travel, or attending for the first time
• Ability to handle sensitive and personal information confidentially, in line with safeguarding and data protection policies
• Ability to work collaboratively with programme leads, facilitators, venues, and volunteers
• Proactive problem-solving skills and sound judgement when escalating concerns
• Reliability and responsiveness during pre-event and live delivery periods
• Alignment with values of care, respect, and participant-centred delivery

Desirable / Can Be Developed

• Good understanding of, or willingness to learn, safeguarding and wellbeing protocols
• Confidence using digital tools for scheduling, communication, and record-keeping (e.g. email, shared documents, spreadsheets, CRM or event platforms)
• Experience supporting vulnerable groups, community programmes, or residential retreats
• Willingness to contribute to improving systems and processes through reflection and feedback

Qualifications

• Formal qualifications not required; relevant professional, voluntary, or lived experience is valued

Main Responsibilities/ Key Duties

• Coordinate member travel logistics: Provide clear guidance on transport options, arrival and departure details, accommodation information, and local travel considerations. Support members to plan journeys confidently while balancing consistency, cost-awareness, and accessibility needs.
• Primary point of contact for members: Act as a calm, reliable, and approachable contact for participants attending retreats or in-person programmes. Respond to queries promptly, clearly, and sensitively, recognising that travel and participation can be stressful or unfamiliar for some members.
• Support retreat and programme planning: Work alongside programme leads to support retreat schedules, attendance tracking, check-in processes, and on-the-day coordination. Assist with practical arrangements that enable facilitators to focus on delivery and participant care.
• Liaison with venues and teams: Coordinate with venues, facilitators, and internal teams to ensure accommodation, access, catering, room set-up, and transport arrangements meet programme needs, safeguarding standards, and agreed expectations.
• Accessibility, wellbeing, and safeguarding: Proactively identify potential accessibility barriers, wellbeing needs, or safeguarding concerns shared by participants. Escalate issues promptly and appropriately to designated leads, following organisational safeguarding procedures.
• Data management and compliance: Maintain accurate and up-to-date records of participant details, travel arrangements, access requirements, and communications. Ensure all information is handled confidentially and in full compliance with GDPR and data protection policies.
• Post-retreat follow-up and evaluation: Support post-programme processes, including follow-up communications, feedback collection, and contribution to evaluation activities. Help ensure participant experiences inform learning and continuous improvement.
• Systems and process development: Contribute to the creation and refinement of checklists, guides, templates, and systems that improve the consistency, care, and efficiency of future retreats and in-person programmes. Share learning and practical insights with the wider team.

What This Role Offers You:

• Practical leadership experience supporting impactful retreats and in-person programmes.
• Opportunity to contribute directly to transformative experiences for survivors and marginalised communities.
• Personal growth through service-led, community-centred work in a values-driven organisation.
• The satisfaction of helping members feel supported, informed, and safe as they engage in deep personal and collective development.

What This Role Is Not For:

• Individuals seeking hands-off or purely behind-the-scenes work with no member interaction.
• Those unwilling to work flexibly around programme timelines or respond to live operational needs.
• People expecting rigid structures or corporate event management environments—this role requires adaptability, care, and collaboration.

If you are ready to support powerful in-person experiences and ensure members can engage fully, safely, and confidently, we want to hear from you. Apply now and help us deliver retreats that foster healing, connection, and transformation.

A Final Word
Logistics are about people, not just plans.

If you know that:

• Trust is built through clear communication, care, and reliability
• Privacy and safeguarding are essential when supporting travel and participation
• Respectful, attentive support helps people feel safe and welcomed

…then you understand the heart of effective retreat support and member travel liaison.

We are looking for a befriending volunteer to visit a chatty and independent gentleman in Milton Keynes. On the days where he is not working in a nearby shop, he would like a kind and considerate person to chat to over a coffee at home or to join him for the occasional walk or meal out.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.

In this role you will spend quality time with the person you visit and could do a range of different activities like:

- Sitting and having a chat

- Checking in on their well- being

- Going out to a local café/pub for a meal/drink

- Take part on community activities like visiting a place of interest, go shopping etc.

- Enjoying a walk

- A craft activity at home                                                                                                                                                                                                                                           

As a Mencap volunteer visitor you will be:

- Friendly and approachable

- Accepting of others who might be different to yourself

- Reliable and patient

- Passionate about supporting people with a with a learning disability.

As a Mencap visitor you will:

- Have the opportunity to help make a difference to the life of the person you visit

- Receive a personalised volunteer induction and training

- Have agreed out of pocket expenses reimbursed

- Meet new people

- Get on-going support, and feel appreciated and valued

About Mencap

Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.

Chair of the Board of Trustees recruitment

Age UK Redbridge, Barking & Dagenham and Havering (RBH)

Age UK RBH is seeking an outstanding leader to serve as Chair of the Board of Trustees, guiding our charity through its next phase of growth, resilience, and impact for older people across our three boroughs.

About Us

Age UK RBH is a trusted local charity supporting older people across Redbridge, Barking & Dagenham, and Havering. We deliver vital services that promote independence, wellbeing, and dignity—from advice and information to social activities, home support, and specialist care. With a strong reputation for quality and compassion, we are proud to be a lifeline for older residents and their families.

The Role

As Chair, you will:

· Provide strategic leadership to the Board of Trustees, ensuring effective governance and accountability.

· Champion our mission and values, safeguarding the charity’s commitment to inclusion, equity, and measurable impact.

· Support and challenge the Chief Executive and senior team, acting as a critical friend and strategic partner.

· Represent Age UK RBH externally, building partnerships with funders, local authorities, and community organisations.

· Ensure the charity remains financially sustainable and operationally strong, delivering excellence for older people.

Who We’re Looking For

We are seeking a visionary leader with:

· Experience of chairing boards or holding senior governance roles.

· Strong understanding of charity governance, financial stewardship, and risk management.

· Excellent communication and influencing skills, with the ability to inspire confidence across diverse stakeholders.

· Commitment to equity, inclusion and diversity.

· Passion for improving the lives of older people and strengthening communities.

What We Offer

· The opportunity to shape the future of a respected local charity.

· A collaborative, committed Board and senior team.

· The chance to make a tangible difference to thousands of older people across East London.

Time Commitment

This is a voluntary role, with reasonable expenses reimbursed. The Chair is expected to commit around 2–3 days per month, including Board meetings, sub-committees, and external representation. There are six Board of Trustees Meetings usually on a Friday afternoon and additional training days as required.

How to Apply

If you believe you can bring strategic vision, governance expertise, and a deep commitment to older people, we would love to hear from you.

Please send your CV and a short supporting statement (no longer than 2 pages) outlining your interest and suitability to 

Closing date: 31st January 2026

Interviews: week beginning 9th February

For more information please email:

Alima Qureshi, Chair of the Board of Trustees

Andreea Albu, Chief Executive

Age UK Redbridge, Barking and Havering

We are looking to recruit people for our Youth Programme, for a minimum commitment of 10 weeks. The Youth Programme works with young refugees and asylum seekers in the Epirus region of Northern Greece, providing them with a sense of community and experiences that they wouldn’t otherwise receive!

There are some specific applicant requirements, however the most important is to have a strong desire to work with young refugees and have the commitment to improve the situation for them here in Greece. Second Tree works in a transparent way in a challenging and changeable situation on the field; therefore, an ability to learn quickly and be open to feedback is vital.

Your role would include:

We are looking to recruit people that are open to filling one (or more) of the following roles within our Youth Programme. Whilst these should guide applications, the roles often overlap and are interchangeable. Imagination and flexibility is encouraged when applying: let us know your suggestions on how we can use your skills!

The roles range across:

• Children’s English Teacher: responsible for the planning and delivery of the programme’s English classes. Classes focus on low level English learning and must be fun and engaging. TEFL/equivalent experience is preferable, but not essential.

• Excursion Lead: responsible for the planning and leading of weekend excursions, a highlight of the programme for participants! Excursions require an organised, methodical planner who is engaging and confident leading groups of children.

• Workshop Lead: responsible for facilitating workshops that can be either thematic, reinforcing the vocabulary learned in English class to make it more practical and interactive, or focused on social and emotional learning, helping students develop their self-awareness through creative and mindful activities, or touch upon any scientific/mathematical knowledge the teacher might bring. 

No matter the role(s) filled, team members are expected to help plan, prepare and participate in various community engagement activities such as: picnics, community excursions, sporting events, etc.

You should be able to:

• Be consistent with your application of behaviour management techniques

• Be honest and transparent; be able to give and receive feedback in the most straightforward way

• Manage a wide range of tasks and intense workload effectively and efficiently 

• Communicate in English, both written and orally

• Deliver programme activities and carry out administrative and logistical tasks

• Plan and deliver effective and dynamic educational activities

• Care for people: the interests of the people we work with should always be your first concern

The ideal candidate will have:

• Experience with young children and teenagers in educational and leisure activities

• Experience working as a Scout leader or a leadership role in other such youth activities

• Experience working in the refugee context

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Have experience leading a team of this type?

Consider applying to become a Youth Programme Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation. 

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

JOB PURPOSE:

To support the accuracy and integrity of financial data by maintaining reliable donation records and assisting with financial reporting. The Volunteer Finance Data Associate ensures all financial information entered into the accounting system is complete, consistent, and correctly recorded, enabling accurate reporting and effective financial oversight across the CIC.

About the Role

The Volunteer Finance Data Associate focuses on data accuracy, donation records, and financial reporting support. The role ensures that all financial information entering the accounting system is complete, consistent, and reliable, supporting high-quality reporting and sound financial oversight across the CIC.

Experience Qualification and Requirements

Essential Technical Competencies

• Completed a qualification in Accounting, Finance, Economics, Business, or a related discipline OR equivalent practical experience.
• Comfortable working with numbers, spreadsheets, and structured financial data.
• Basic understanding of accounting or finance systems and how financial data flows between them.
• Familiarity with accounting software or a strong willingness and ability to learn new systems quickly.
• High attention to detail with strong logical and analytical thinking skills.
• Process-driven approach with the ability to follow data standards consistently.
• Strong sense of ethics, confidentiality, and responsibility when handling financial and donor information.

Desirable Competencies

• Experience supporting finance or data processes within non-profit, CIC, or purpose-led organisations.
• Exposure to donation tracking, income reporting, or reconciliation activities.
• Experience working with shared digital systems or multi-stakeholder data environments.
• Familiarity with internal reporting, summaries, or basic dashboards.

Qualifications

• Formal qualifications: Not strictly required.
• Education background: Accounting, Finance, Economics, Business, or related fields desirable.
• Professional experience: Equivalent voluntary or practical experience accepted and valued.
• Data protection or finance governance training: Required once in post (training can be provided).

Main Responsibilities/ Key Duties

• Maintain accurate and up-to-date donation and financial data across finance and reporting systems.
• Support regular data checks between payment platforms, CRM systems, and accounting software to ensure consistency.
• Assist with generating basic donation, income, and trend reports for internal use.
• Identify missing data, inconsistencies, duplicate entries, or anomalies and report them clearly to the Lead Financial Accountant.
• Support the preparation of internal finance dashboards, summaries, and structured data outputs.
• Maintain organised and well-structured digital records in line with CIC data governance and documentation standards.
• Follow established processes for data entry, validation, and version control.
• Work under the guidance of the Lead Financial Accountant to improve data quality and reporting accuracy.
• Handle all financial data with confidentiality, care, and ethical responsibility.

You must:

• Be aligned with the CIC’s mission, values, and ethical, anti-capitalist stance.
• Be willing to commit at a founding level during the unpaid build phase of the organisation.
• Be comfortable working with evolving or incomplete financial and data systems and helping to build structure, clarity, and reliable processes.
• Be able to work responsibly with sensitive financial, donor, and operational data.
• Be comfortable collaborating across multiple teams, including Finance, Operations, Fundraising, and Leadership.
• Be able to follow defined guidance, policies, and data controls while applying sound judgement where systems are still developing.

You should bring experience in some of the following:

• Supporting finance, accounting, or data processes within small organisations or teams.
• Donation tracking, income data management, or financial record maintenance.
• Working with accounting software, spreadsheets, or structured digital finance systems.
• Data checking, reconciliation support, or preparation of basic internal reports and summaries.
• Maintaining accurate, well-structured records in low-resource or volunteer-led environments.
• Working with limited budgets in non-profit, CIC, or purpose-led settings.

Formal qualifications are not strictly required, but relevant education is desirable.
Essential equivalent practical or voluntary experience is mandatory.

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation focused on ethics, accountability, and mission alignment.
• A practical discussion on financial data accuracy, data flows between systems, and working within evolving operational structures.

If you believe that reliable financial data is foundational to safeguarding, trust, and informed decision-making, this role is for you.

A Final Word

Transparency is power and responsibility.

If you know that:

• Financial integrity builds public trust
• Data accuracy protects communities and donors
• Accountability matters more than scale

Then your contribution here will matter.

RSPCA Milton Keynes & North Bucks

Do you love shopping online, do you use Vinted? Are you interested in fashion & photography? We are looking for volunteers who would like to help us grow our Vinted shop. You will have fun, contribute to making our Vinted business a big success, and enable us to help more animals!

Overview of opportunity

This is an excellent opportunity if you are interested in clothes & fashion, photography or e-commerce. The time you dedicate would ensure that we made the most of the incredible donations to our charity shops, which means more funds can go towards our vital animal welfare work.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Our Charity Shop in New Bradwell, Milton Keynes

Our shops play an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items.

Volunteer Vinted Coordinator responsibilities

• Researching and listing the items for sale in our dedicated Vinted store.
• A picture is worth 1,000 words so ensuring that attractive photographs are taken to boost Vinted sales.
• Packaging items appropriately before posting them to the buyer.
• Maintaining accurate records of listed and sold items.

What we are looking for in a volunteer Vinted Coordinator:

• Basic knowledge of Vinted and online selling platforms
• Good organisational skills and attention to detail
• Ability to take clear photographs and write accurate descriptions
• Basic computer skills, including familiarity with email and online payment systems
• Good communication skills and a friendly, helpful attitude
• Someone who is flexible and can offer an ongoing commitment

What we can offer you as a volunteer Vinted Coordinator

• You will be making a massive difference to the welfare of the animals in your area.
• Join a community which will enable you to meet new people and make new friends.
• Learn e-commerce skills
• Develop your organisational skills
• Enhance your CV by adding your volunteering experience and newly acquired skills.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!

We hope you are interested in volunteering for the Milton Keynes & North Bucks Branch

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependant on the position, you may need to sign an agreement and undergo specific training before starting the role.

VOLUNTEER CASE OFFICER

Across the UK, our 60+ local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Processing and allocating cases which have come to the branch

• You may have engineering experience or be a skilled craftsperson, but this is not essential

• Using our online referral portal to manage and update case notes

• Attending regular meetings of the local branch

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Warm, approachable and confident to call referrers/clients to initiate discussions

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

You’ll also need to complete the induction checklist and a reference check.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without  your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

We’re looking for someone who believes deeply in the power of creativity and who can help steward the organisation with care, imagination and strategic oversight. It’s a voluntary role, but a hugely meaningful one and a chance to make a lasting difference to the future of the Super Power Agency.

I’ve attached our Chair of Trustees recruitment pack, which gives more detail about the role, the moment we’re in as an organisation and the kind of person we’re hoping to find . You might know someone brilliant who would be a great fit – or you might even feel curious yourself, please get in touchle

Are you interested in giving back to your local community?

Can you bring the relevant experience to help us extend our reach and enable us to reach more young people and sustain our growth?

We are currently recruiting for Chair, Treasurer and Trustee Board Members. 

What will you be doing?

Welcome to YMCA Thames Gateway and thank you for taking the time to look into our voluntary leadership roles. This is an exciting time to get involved in our YMCA. We work across a number of geographical locations, including East London, Essex and Kent, with a commitment to making a positive difference within the communities in which we work.

To help us in the next chapter of our journey, we are looking to recruit Trustees who can help us shape our new strategy and develop the strength; depth and resilience of our charity’s work, helping more people belong, contribute and thrive.

We have a strong and vibrant Trustee Board and we are looking to extend its diversity and skills base so that we are well prepared for the future.

Though we actively encourage people of all faiths and world views to work, volunteer and become members of our Association, it is a requirement that two thirds of those who sit on our Board are Christian in order to maintain the Christian purposes of the Association. We recognise that faith is a deeply personal part of our lives and that part of the great mystery is the uniqueness by which our faith lives and breathes in our lives and actions. There is no test or specific criteria for how an individual makes manifest their Christian commitment, rather we ask Board colleagues to self-identify on their faith basis and agree to live out and champion the Christian values that underpin the work of our YMCA in their service.

We would particularly like to hear from people who self identify as Christian and who have experience and expertise in one or more of the following areas:-

• Capital Developments
• Social Housing Management
• Fundraising
• Working with Children & Young People
• ICT
• Governance
• Finance

Our trustees are required to attend 8 evening meetings per year.  8 of those are Board meetings and usually in Dartford, the other 8 will be for an agreed board sub-committee.

In addition, each trustee should use any specific skills, knowledge or experience they have to help the Trustee Board reach sound decisions. These may involve scrutinising board and committee papers, contributing to discussions, focusing on key issues, providing advice and guidance on new initiatives and other issues in which the Trustee has special expertise.

If you believe you have the experience and skills to help us on our journey, we would like to hear from you.

What are we looking for?

• To develop and agree the long-term vision, mission and strategic plan for the Association
• To ensure the Association acts within the aims and purposes of the Association and the wider Movement and to ensure the board expresses the Christian mission of the Association within its work
• To ensure plans and annual budget reflect the agreed strategic direction and are appropriate
• To monitor progress against key outcomes from the plan and against budget and to hold the Chief Executive and Executive team accountable for these
• To contribute actively to the work of committees and task groups
• To pro-actively review the level of risk annually
• To agree the Association’s key policies and ensure they contribute to the achievement of the Association’s intended outcomes
• To ensure the Association has effective and appropriate financial control systems and procedures
• To ensure the Association complies with the requirements of its multiple regulators
• To ensure governance is of the highest possible standard
• To work in partnership with board, committees, Chief Executive and staff
• To reflect annually on the Board’s performance, collectively and individually
• To appoint the Chief Executive, and to set their terms and conditions
• To play a part in representing YMCA Thames Gateway on a regional, national and international level
• To promote and develop the role of the Association in the community and with its stakeholders

What difference will you make?

YMCA enables people to develop their full potential in mind, body and spirit. Inspired by, and faithful to, our Christian values, we create supportive, inclusive and energising communities, where young people can truly belong, contribute and thrive.

Before you apply

To express an interest in becoming a trustee, please send an up to date CV together with a supporting statement via Reach explaining how you believe your experience and skills are relevant and what you are able to bring to the role.

We are looking for an enthusiastic and passionate person, with a background in health and safety, who could devote their time to volunteer with us as one of our trustees at our Lincolnshire Mid and Lincoln Branch. This role will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether or not the trustee takes on additional duties.

Primary responsibilities of the Branch Trustee - Health and Safety

• To act as the branch committee member with specific responsibility for informing co-trustees, branch volunteers, and staff on health and safety matters relating to branch activities, and to assist with the implementation of good health and safety practices.
• Liaise with the branch manager regarding the implementation of any new health and safety guidelines the Society, or the branch’s health and safety provider.
• Work with staff managers to ensure that the required staff training on health and safety is carried out.
• Ensure that health & safety risk assessments including manual handling, COSHH (Control of Substances Hazardous to Health Regulations), and fire is carried out and reviewed annually.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside health and safety experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee - Health and Safety

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
• Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.