Content and media officer volunteer roles
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Are you a creative storyteller with a passion for trends and community impact? Join us as a Social Media & Communications Volunteer and help us grow our voice during an exciting new chapter for our charity.
As our Social Media & Communications Volunteer, you’ll help bring our mission to life across digital platforms. Working closely with our Digital Marketing Officer and the wider Fundraising & Communications team, you will support the creation of content that:
- Raises awareness of our work and impact
- Supports fundraising and community engagement
- Strengthens our online presence, especially during our period of transition
- Taps into trends, conversation moments, and creative formats
This is a varied and dynamic role — perfect for someone who thrives on creativity, enjoys experimenting with content, and wants hands on experience in the charity sector.
Main Duties and Responsibilities
- Assisting with planning, creating and scheduling engaging social media content across Instagram, TikTok, Facebook, and LinkedIn
- Work with the team to develop creative, trend-aware content and campaigns that boosts engagement and attracts new followers
- Keep track of relevant awareness days/weeks and help develop content around them
- Assist with research for content generation and storytelling ideas
- Create and edit short-form video content for social media, campaigns, and fundraising moments
- Adapt content into formats suitable for different platforms and different audiences, including young people
- Repurpose existing content into new formats (e.g., infographics, Reels, stories, carousels, blog snippets)
- Maintain brand consistency across all visual and written output
- Capture live content at events (including supporting and cheering on our challenge event runners!)
- Any other tasks that would be deemed suitable within this role as directed.
What We’re Looking For:
- Warm, welcoming and friendly person
- Creative, reliable and able to work independently
- Excellent written, verbal and interpersonal communication skills
- Interested in and experienced with video editing, content creation across social media platforms such as Instagram, Facebook, LinkedIn and Tiktok
- Experience with tools such as Adobe, Canva, CapCut, Meta, Social Pilot, or similar
Helping you to live the life you choose
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
From touchdown to takeoff and everything in between, here at Travel Radar we don’t just report on aviation and air-travel news, we take off with it! Since 2015, we’ve soared from being a small startup to one of the world’s leading sources for commercial aviation and air-travel coverage, and we’re only just getting started! With a remote crew of over 50+ enthusiasts, we deliver fresh content 24/7, 365 days a year to over 30 million readers across the globe.
Travel Radar is growing; We’re on the lookout for a Chief Content Officer to lead all areas of content creation and management including Editorial, Visual Media and Social Media. We envision this to be a hybrid role with some working from home and once or twice a month at Travel Radar HQ in Burgess Hill, though we will consider fully remote volunteering. In this role, you can expect excellent training, support and opportunities to get stuck in, and a chance to let your talent takeoff.
Responsibilities and A Little More About the Role:
Some of the things you’ll be doing week-to-week includes:
• Ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and optimized for search and user experience for all channels of content including online, social media, email, B2B products, mobile, video, photographic, print and in-person
• Mapping out a content strategy that supports and extends marketing initiatives, both short- and long-term, determining which methods work for the brand and why
• The development of a functional content calendar throughout the publication’s verticals, and defining the owners in each vertical through the Web Editors Team
• Supervising writers, editors, social media staff and others, being an arbiter of best practices in grammar, messaging, writing, and style
• Conducting ongoing reader engagement tests to gauge content effectiveness
• Gathering data and handle analytics (or supervise those who do) and make recommendations based on those results. Working with owners of particular content channels (Departmental Managers) to revise and measure particular content and marketing goals
• Establishing workflow for requesting, creating, editing, publishing, and retiring content. Work with technical team to implement appropriate CMS via the Writer’s Portal (WordPress system)
• Conducting periodic competitive audits of competitor publications and brands
• Overseeing the Social Media Manager and Social Media content curation/calendar.
Who We're Looking For:
We’re all about learning and development here at Travel Radar, so we don’t expect you to know everything to apply to us! Whether you’re an undergraduate looking to gain real world experience, a graduate looking for their first opportunity, or a seasoned professional wanting to change careers or step into management, we will support you in your journey.
We are looking for someone with:
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A passion for multimedia content such as Writing, Editorial, Journalism, Video, Photography or Audio/Podcasting
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A passion for developing and nurturing others, truly following our “Letting Talent Takeoff”
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Previous experience in a supervisory, management or editorial type role
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Experience with a content management system / creative suite would be advantageous, but not essential, as full training will be provided.
Why work with Travel Radar?
Flexible working arrangements.
Lunch & Travel Expenses covered for physical working
✈ Discount Program with 3000 retailers from travel to shopping to car insurance
Flight discounts with several partner airlines
Physical and Mental Wellbeing Support
Great Training and Learning Resources including a fully funded CPD Diploma
Latest Tech including free Office365, GPT5, Adobe Photoshop and Canva Pro subscription and access to company laptop, desktops and Virtual Machines
Optionally obtain a CPD Level 3, 5 or 7 Diploma in your chosen department
#LettingTalentTakeoff #TravelRadarCareers #JoinUs
Our mission to change how travel is seen involves showing people how to make their journeys as fulfilling as possible whilst empowering our team!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have creative flair and a good understanding of trends and algorithims across Meta, Google, Twitter and Tik Tok? We are looking for a volunteer to help support an already existing team of content creators and advise and support them to achieve maximum engagement, exposure and following across the charity's social media platforms. The role will include monitoring any gaps in the dialy content in the event that scheduling fails, identifying trends and helping the charity maximise the level of interaction and engagement on their FaceBook Pages. Come join a fun bunch of people who are passionate about animal welfare.
Please provide any relevent references and a covering letter.
We save dogs from the streets and death row and restore their health and dignity. We rehabilitate and rehome where possible respecting their sentience



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It’s shaping up to be a busy year at Locate International, with a lot of important stories to tell. We need people who can help us tell them – and play a huge part in resolving cases.
We’re looking for more people to join as volunteer media officers – this will involve writing press releases for our missing and unidentified appeals, giving interviews and forging partnerships with broadcasters and publishers.
The right people will be able to write well, will ideally have a journalistic background, and will have experience dealing with different media outlets and their demands. But they must also be able to work with sensitivity and care.
We meet for an hour every Tuesday night on Zoom, and volunteers are expected to contribute an average of six hours a week.
At the heart of our mission is supporting investigations, improving practices, and ensuring every effort is made to find the answers people deserve.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Social Media Community Officer to help manage engagement across our social media platforms.
This role focuses on responding to comments and messages, supporting our online community, and helping maintain a respectful and safe space for discussion.
You will work closely with our social media and safeguarding teams to ensure interactions are handled professionally and responsibly.
Key Responsibilities
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Monitor comments, replies, and direct messages across social media platforms
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Respond to community questions and engagement in a professional and respectful tone
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Help maintain a safe and respectful online environment
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Flag safeguarding concerns or harmful content to the appropriate team members
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Support healthy and positive community discussions
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Share feedback and insights from the community with the wider team
What We’re Looking For
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Experience in social media engagement, community management, moderation, or customer support
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Strong written communication skills
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Ability to handle sensitive conversations with professionalism and empathy
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Reliable, responsible, and comfortable following safeguarding guidelines
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Interest in social impact, advocacy, or community work
Experience with platforms such as Instagram, TikTok, YouTube, X, or LinkedIn is helpful but not essential.
Training & Support
You will receive guidance on:
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safeguarding protocols
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engagement guidelines
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escalation procedures
You will always have team support when handling complex situations.
Location
Remote role (UK preferred).
Ickleton Cricket Club is looking for an energetic and innovative Communications Officer as an addition to their ambitious committee. The role will oversee their communications strategy, enhance our recruitment and help put the club on the map locally. Ickleton CC is a thriving, friendly and inclusive club with dedicated youth, senior and women’s teams. We are additionally in the process of developing a girls’ team.
This is a part time role, approximately 7 - 8 hours per month, reviewing after one year
What the role involves
• Building on the club’s reputation as an inclusive club and shaping how it is perceived in the wider community and across the region within cricket
• Increasing the club’s visibility and engaging the local community
• Helping with recruitment of players and volunteers
• Building relationships with local businesses to gain sponsors
Skills & Experience
• Content creation for press, website and social media
• Managing social media platforms
• Excellent verbal and written communication skills
• Basic graphic design skills (desirable, not essential)
The Right Person
• Motivated, proactive and able to work independently
• An interest in cricket and community sport (desirable)
• Creative, strategic and open to new ideas
Who Can Apply
• Ideally someone local or with local links
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.
The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.
This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.
Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:
- Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
- Scheduling and posting regular social media content.
- Help develop social media campaigns and day-to-day activities.
- Prepare graphics for sharing across channels.
- Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
- Capture and report on monthly data from across all social media platform.
- Lead on Social Media meetings or the social media section of Comms meetings.
- Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
- Develop, manage content and maintain social media objectives and targets.
- Supporting the Social Media Team to ensure our social media platforms are regularly updated.
- Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
- Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
- Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
- Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
- Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
- Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
- Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.
Key Skills or Qualifications
- Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
- Experience of managing a team and projects.
- The ability to inspire people to act and get involved internally and externally.
- Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
- Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
- Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
- Be proactive and show initiative, with the ability to volunteer unsupervised.
- Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
- Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
- Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
- Strong strategic development, project management and articulate communication skills.
- Good attention to detail and accuracy, with succinct writing and proof-reading skills
- Able to establish and maintain effective working relationships with other volunteers and staff.
- Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
- Ability to be innovative and creative.
- Ability to be flexible and have a 'can do' approach.
- Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
- Confidence in communicating on Zoom or by email.
Key Benefits
- Voluntary Experience: Gain practical real-world experience working in social media management.
- Supportive Team: Collaborate with a passionate team working on projects.
- Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
- Portfolio content for future job applications.
- Opportunity to contribute to a meaningful cause.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
We are looking for a Volunteer SEO & Content Strategy Manager to help plan and manage the CIC’s content and search strategy.
You will ensure our educational materials, campaigns, and survivor-centred resources are easy to find, well-structured, and accessible online. This role involves working with the Digital Marketing Director and Digital Marketing team to organise content into a long-term strategy that supports awareness, education, and engagement.
The role focuses on SEO, content systems, and structured knowledge management.
Key Responsibilities
- Develop and maintain an SEO and content strategy aligned with CIC’s mission and campaigns
- Conduct keyword research and topic analysis related to CSA awareness, survivor support, and education
- Plan structured content systems such as pillar pages, topic clusters, and learning pathways
- Work with copywriters, designers, and campaign leads to prioritise content
- Optimise website pages, blogs, and campaign content for search visibility and accessibility
- Track content performance using search and engagement data
- Identify content gaps and opportunities for educational resources
- Ensure all content follows trauma-informed and safeguarding standards
- Document content strategy, workflows, and processes for scalability
What We’re Looking For
- Experience or interest in SEO, content strategy, or digital publishing
- Ability to plan long-term content systems rather than individual posts
- Familiarity with SEO tools, analytics platforms, or content management systems
- Strategic thinking and structured planning skills
- Sensitivity and ethical awareness when communicating about serious topics
- Comfort collaborating with a remote volunteer team
- Experience in nonprofit, advocacy, or educational content is helpful but not required
What You’ll Gain
- Founding experience building a long-term content and knowledge strategy for a social impact organisation
- Leadership exposure in ethical SEO and content systems
- Opportunity to shape how the CIC shares survivor-centred knowledge with the public
- Hands-on experience working with multidisciplinary content, marketing, and campaign teams
- Priority consideration for future paid roles when funding becomes available
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a passionate and strategic Head of Communications to lead our communication efforts and enhance our visibility. The role involves working closely with the CEO and collaborating with other members of the operations team to develop and implement effective communication strategies that resonate with our stakeholders, support our growth and amplify our charity's impact. This individual will have a budget to conduct campaigns and work with our partners in communications to ultimately grow our donor base.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Communications Officer who can strategically identify and post engaging content for our social media feeds and other communication channels, which will inspire people to support our work with refugees and asylum seekers in Epirus. You are the person who thinks “this would make a good post”, while activities are taking place. More than that, your interest and belief in digital communications as a force for good should be backed with an interest in data and analytics, using them to influence our overall communication strategy.
Your role would include:
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Interacting with our digital communities to increase engagement, followers and the quality of user experience.
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Identifying key influencers and conversations that we should engage in to better showcase our work and expand our reach.
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Managing our other channels of communication, including newsletters, donor engagement, website and press service.
You should be able to:
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Manage communication channels in a professional capacity
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Create and deliver communication strategies for specific programmes and campaigns
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Produce regular data reports using Facebook Insights, LinkedIn Analytics, Google Analytics or similar tools, analysing data and adapt strategies accordingly
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Keep up-to-date with the latest trends/developments in digital communications
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Identify key influential external figures and agencies to further our reach and impact
The ideal candidate will have:
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Experience working in a refugee context or with a vulnerable population
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Experience working in an NGO, Charity or in the field of human rights
What do we offer?
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A nurturing and collaborative working environment. We work hard to help our team members grow; investing in personal and professional development.
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Accommodation in a shared house
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Transportation to/from work
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After completion of a three-month trial, if you commit long-term, a small monthly expenses refund
In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.
Have experience leading a team of this type?
Consider applying to become a Communications Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation.
Looking for an internship?
If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.
NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.
We challenge the biases that make us see refugees as “the other”. We change the way society perceives refugees, and refugees perceive society.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
We are looking for a Volunteer Creative Visual Designer to help create engaging visual content that supports our campaigns, fundraising and awareness work.
You will design graphics and visual materials that communicate important messages clearly and responsibly. This includes creating visuals for social media, digital campaigns and community engagement initiatives.
You will work with the Digital Marketing Director and Digital Marketing teams to produce creative designs that help communicate our mission and build trust with our audience.
This role focuses on creative design, visual storytelling and supporting digital campaigns.
Key Responsibilities
- Design visual assets for digital campaigns, including social media graphics, ads, posters and banners
- Create visual concepts to support awareness and fundraising campaigns
- Adapt designs for different formats such as social media, email, websites and presentations
- Work with writers and campaign teams to align visuals with messaging
- Maintain simple design templates and ensure visual consistency
- Ensure all designs are respectful and appropriate for sensitive topics
- Review and improve visuals based on feedback and engagement
- Organise design files and reusable templates for the team
What We’re Looking For
- Experience or interest in graphic design or visual content creation
- Ability to communicate ideas clearly through visual design
- Familiarity with tools such as Canva, Adobe Creative Suite, Figma or similar platforms
- Understanding of social media formats such as posts, ads, stories and carousels
- Ability to design responsibly around sensitive topics
- Comfort collaborating with a remote volunteer team
- Experience supporting campaigns, fundraising or awareness initiatives is helpful but not required
What You’ll Gain
- Experience creating visual campaigns for a social impact organisation
- Opportunity to help shape the visual identity of a growing initiative
- Hands-on experience working with digital campaign teams
- Priority consideration for future paid roles when funding becomes available
The client requests no contact from agencies or media sales.
This is an exciting time to join the Endometriosis UK trustee board, as the organisation expands and develops to achieve the changes that are needed to support those affected by the disease and to drive down diagnosis time. We are looking for a new Treasurer to build on this momentum to strengthen our organisation and bring about change for those with endometriosis. We have a skills-based board, with Trustees having one or more identified skills, with the overall membership of the Board providing the complete set of skills.
Endometriosis UK is the largest UK charity for those with endometriosis. Endometriosis UK works to:
• Provide support to those with endometriosis and their families and friends
• Provide clear, objective information about the condition and its treatments
• Raise awareness amongst health professionals and the general public about the condition
• Support research into endometriosis.
This is an unpaid role. Reasonable pre-agreed travel expenses will be paid.
Time commitment:
• Five meetings a year, including preparation for meetings, reading papers etc; and attendance at an annual strategy day and AGM (held on the same days as Board meetings).
• Trustees have the opportunity to take part in Board sub-groups and project groups to develop aspects of the organisations’ work. Current sub-groups include the Finance Committee and Diversity & Inclusion Sub-Group. Trustees are also invited to attend Endometriosis UK events.
We are recruiting for one new treasurer to join the board. We are particularly looking for:
• Personal or professional experience of diversity and inclusion issues
• Marketing and digital marketing
• Communications and social media
• Campaigning and achieving change
• Experience of working in Primary Care
• Charity finance experience
• Currently living in Northern Ireland, Scotland or Wales
Personal experience of living with, or having a close family member with, endometriosis, is vital on our Board. Whilst we look favourably on applications from those in the endometriosis community, we already have Trustees with first hand lived experience and new trustees do not need to have endometriosis.
We also particularly welcome applications from trustees from a range of backgrounds and experiences as part of our commitment to diversity.
The role will start at a Board meeting on 28th November 2026, when our current Treasurer reaches the end of their 6-year term of office. Prior to the roles starting, the incoming Treasurer will have the opportunity to observe a Board meeting in September, and induction will be planned in October.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
We are looking for a Volunteer Digital Marketing Director to help lead and coordinate our digital outreach and growth strategy.
You will help develop and manage the organisation’s digital marketing activities, ensuring campaigns, content and communication channels work together to raise awareness and engage supporters.
This role involves working closely with the Founder and Digital Marketing team to guide digital campaigns, support online engagement and help build systems that allow the organisation to grow.
The role focuses on strategy, coordination and improving the impact of digital campaigns and outreach.
Key Responsibilities
- Lead and coordinate the organisation’s digital marketing strategy
- Support the planning and delivery of digital campaigns across platforms
- Work with content, design and campaign teams to align messaging and activities
- Help build digital pathways for volunteers, donors and supporters to engage with the organisation
- Monitor campaign performance and recommend improvements
- Oversee tools such as email marketing platforms, social media channels and CRM systems
- Ensure digital activities follow data protection and GDPR guidelines
- Provide updates and insights to leadership on digital performance
What We’re Looking For
- Experience or strong interest in digital marketing strategy or campaign management
- Ability to coordinate multiple digital channels such as social media, email and websites
- Experience working with tools such as CRM systems, email marketing platforms or digital collaboration tools
- Strong organisational and leadership skills
- Ability to work collaboratively with a remote volunteer team
- Interest in social impact, community engagement or nonprofit work
- Experience in nonprofit digital marketing or campaign strategy is helpful but not required
What You’ll Gain
- Leadership experience helping guide the digital strategy of a growing organisation
- Opportunity to help build digital systems and campaigns from the ground up
- Hands-on experience working with a multidisciplinary digital team
- Priority consideration for future paid roles when funding becomes available
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview
This is an exciting opportunity for an early-career development professional to gain practical experience in operations and administration while supporting impactful community and conservation programmes in southeast Madagascar. Based in the coastal town of Fort Dauphin, the Junior Operations and Support Officer will play an important role in supporting the systems and processes that enable SEED Madagascar’s projects to run effectively.
SEED Madagascar is a UK registered charity dedicated to creating long-term, sustainable change in partnership with communities in the southeast of Madagascar. Our programmes integrate community health, water, sanitation and hygiene (WASH), education, rural livelihoods and environmental conservation initiatives, while contributing to international best practice through research and publications.
Working within a collaborative team of national and international staff, the Junior Operations and Support Officer will contribute to the day-to-day operations that underpin SEED’s work. This office-based role provides a wide range of responsibilities, offering valuable experience across administration, organisational systems and programme support. The role will also involve occasional interaction with SEED’s Conservation Research Team in the field, providing orientations and pastoral care to the volunteers on their programme.
The position sits at the heart of SEED’s operations and offers broad exposure to the practical realities of working within an international development organisation. The successful candidate will support organisational policies and procedures, assist with the recruitment of international staff and volunteers, coordinate onboarding processes for new team members, and contribute to the management and promotion of SEED’s short-term conservation volunteer programme.
This role is ideal for someone who is organised, proactive and motivated to support a diverse team. It offers an excellent opportunity for an early-career professional who is interested in building skills in operations, administration and organisational support within the international development sector, while contributing to programmes that support both communities and ecosystems in Madagascar.
Title: Junior Operations and Support Officer
Location: Fort Dauphin, Madagascar
Commitment: 12 months; Monday to Friday (35 hours a week)
Salary: Voluntary for 12 months, with stipend of 800,000 MGA per month towards accommodation and a contribution of £650 towards insurance
Duties and Responsibilities:
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Provide pre-departure logistical support and advice with visas, hotels, flights, accommodation, medication etc to new international staff and short-term conservation volunteers
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Lead on supporting international staff during their initial time with SEED including arrival, orientation, social inclusion, cultural understanding, housing and integration into the SEED team.
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Provide pastoral care, working with line managers to ensure that new and existing international staff and volunteers’ wellbeing is supported.
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Support the Conservation team in Sainte Luce on providing orientations and pastoral care of volunteers when required
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Support the Communications team with advertising the volunteer programme and helping volunteers to increase their fundraising efforts
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Support on the recruitment of international staff, including the advertisement of vacancies
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Assist in the preparation of reports for internal and external audiences including Annual Reports and Malagasy Ministry reports
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Work with the Director of Operations and Programmes, and the International Operations Manager in developing, updating and implementing organisational databases, systems, policies and procedures across the NGO
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Oversee the training schedule for international staff and work alongside national and
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International staff to increase their skills and capacity, providing mentoring or training where appropriate
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Support with the writing of minutes and note taking across the organisation
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Ensure all of SEED’s policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti-corruption, and undertake continual training to ensure these are always promoted
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Assist with administration tasks and any other tasks required by the International Operations Manager or Director of Programmes and Operations in line with the tasks of the post
Required Skills & Experience/Person Specification
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Hold an undergraduate degree in or relating to Development or be able to demonstrate a passion for this area
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Be able to work independently and be proactively
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Have good all round computing skills and experience in Microsoft Office
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Have previous experience working to deadlines and have ability to successfully manage their time
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Communicate clearly and engagingly in written English across a range of media forms
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Communicate verbally to encompass the range of cultures you will be working with
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To have a good level of written English and be able to proofread documents to a high standard
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To have a curious mind and a patient, problem solving attitude
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Ideally have previous experience living, working or travelling in a developing country, though is not essential
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Be fluent in English. A working knowledge of French is desirable but not essential
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Be capable and comfortable adapting to life in a least developed country with sometimes basic living conditions
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Be comfortable with campsite conditions whilst supporting the team in the field for days at a time
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Be able to work and socialise within a small group of people and to be respectful and take personal responsibility for maintaining a good reputation for the NGO in the community
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Be able to adjust to life in another culture and a foreign language and be able to always work with cultural sensitivity
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Demonstrate the ability, social skills and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED to protect both their safety and the reputation of the NGO.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
We are looking for a Volunteer Creative Storyteller to help create meaningful written content that supports our campaigns, fundraising and community engagement.
You will help turn complex and sensitive topics into clear, respectful stories that raise awareness and encourage people to support our mission. This role works closely with the Digital Marketing Director and Digital Marketing teams to create content for social media, websites and digital campaigns.
The role focuses on ethical storytelling, clear communication and helping build the organisation’s public voice.
Key Responsibilities
- Create written content for social media, campaigns, websites and emails
- Help shape stories that support awareness, advocacy and fundraising
- Work with designers and campaign teams to develop engaging content
- Adapt messaging for different audiences and platforms
- Ensure all content is respectful, trauma-informed and aligned with our values
- Review and improve content based on feedback and engagement
What We’re Looking For
- Strong writing and storytelling skills for digital audiences
- Ability to communicate sensitive topics clearly and responsibly
- Interest in social impact, advocacy or community-focused work
- Ability to collaborate with a remote volunteer team
- Comfort adapting content for different platforms (social media, web, email)
- Experience in content writing, communications, campaigns or similar work is helpful but not required
What You’ll Gain
- Experience creating storytelling campaigns for a social impact organisation
- Opportunity to help shape the voice of a growing initiative
- Experience working with digital campaign teams
- Priority consideration for future paid roles when funding becomes available