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Help us to shape the future of a specialist organisation advocating for rights, justice and action for Black and minoritised migrant women.
About Hibiscus
The women supported by Hibiscus have been subjected to violence against women and girls (VAWG) including trafficking, modern slavery, sexual violence, rape, violence against women in war, conflict and post-conflict and institutional violence among other forms of violence. Hibiscus continues to develop specialist services from an intersectional feminist and trauma-informed perspective addressing everyday experiences of violence to which women are subjected and institutional harms.
Hibiscus is seeking new Trustees to join our Board and support the next stage of our work. This is an opportunity to contribute to the governance of an intersectional feminist, anti racist organisation and support women navigating complex immigration and criminal justice systems to drive lasting change for the women we serve.
As a Trustee, you will work collectively with the Board to provide strategic direction, uphold Hibiscus’ values, ensure sound governance and compliance, oversee financial sustainability, and support effective organisational decision-making.
About You
We are looking for Women who can bring:
What will your gain
By becoming a Trustee, you will have the opportunity to use your skills and experience to influence meaningful change, support a vital organisation, and help improve the lives of women facing multiple and intersecting disadvantages.
Join us in creating a fairer and more equitable future for the women we serve!
Please note: This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.
Please read our Application Pack Provided with instrutions on how to Apply.
Closing date: Wednesday 30th September 5pm.
Hibiscus enables Black and minoritised migrant women interacting with the immigration and criminal justice systems to rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our Board of Trustees to advocate for the rights of Black and minoritised migrant women interacting with the immigration and criminal justice systems.
Who we are
The women supported by Hibiscus have been subjected to violence against women and girls (VAWG) including trafficking, modern slavery, sexual violence, rape, violence against women in war, conflict and post-conflict and institutional violence among other forms of violence. Hibiscus continues to develop specialist services from an intersectional feminist and trauma-informed perspective addressing everyday experiences of violence to which women are subjected and institutional harms.
Why join our Board
This is an important opportunity to contribute financial expertise, governance insight and commitment to an intersectional feminist organisation working for rights, justice and safety for women and girls. As a treasurer your financial expertise will help us create lasting impact for women facing some of the most complex barriers in society.
You will work closely with the Chair, CEO, the Operations and Services Director, fellow trustees to monitor the charity’s financial standing, oversee budgeting and strategic financial planning. You will support strong reporting and audit processes and chair the Finance Sub-Committee. You will help ensure that Hibiscus’ financial resources are well managed, transparent and aligned with our mission, values and long-term sustainability.
What we are looking for:
We are looking for a Treasurer who can bring both technical financial expertise and a thoughtful, values-led approach to governance. You will be a qualified accountant with a strong understanding of charity finance, financial controls, budgeting, reserves, audit processes and the regulatory environment in which charities operate, including Charity Commission requirements and Charity SORP.
What you will bring to the role:
You will be confident interpreting financial information, asking constructive questions and helping fellow trustees understand the financial implications of strategic decisions. The successful candidate will be able to translate complex financial information into clear, accessible advice that supports strong collective decision-making by the Board.
Key details about the role
The Role: Previous experience as a charity treasurer, or wider experience in the voluntary sector, charity fundraising or strategic funder engagement would be an advantage. Most importantly, you will share Hibiscus’ commitment to good governance, accountability and financial stewardship in support of our mission.
Term: The initial term is three years, renewable for up to a maximum of nine years. This role is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1 of the Equality Act 2010.
How to apply
To apply, please send your completed application form and CV to clearly stating “Application for Treasurer” in the subject heading of your email. In your application, please highlight your experience of financial management, particularly within the charity or voluntary sector, and explain how your skills and values align with Hibiscus’ mission and ethos. Please review the skills criteria within the personal specification of the application pack.
The deadline for applications is Wednesday 30 September 2026.
Hibiscus enables Black and minoritised migrant women interacting with the immigration and criminal justice systems to rebuild their lives.
The client requests no contact from agencies or media sales.
We’re looking for a Volunteer Data Administrator to support our Criminal Justice Services. Can you offer 6 hours a week. By sharing your time, skills, and experience, you can make a real difference to the lives of the people we support.
As a Volunteer Data Administrator, you'll play an important role behind the scenes, helping us understand our impact and improve the support we provide. Working alongside our Data Analyst, you'll help keep information accurate, support reporting, and ensure we have the data we need to make informed decisions.
This is a great opportunity to develop your administration and data skills, gain valuable experience, and be part of a supportive team working towards better outcomes for individuals and communities.
You'll be:
Helping to keep records accurate and up to date
Supporting data collection and reporting
Carrying out simple quality checks
Identifying trends and insights that can help improve services
Contributing to meaningful work that supports positive change
We're looking for someone who:
Has good attention to detail
Is confident using Microsoft Office, particularly Excel
Communicates well and can work independently
Understands the importance of confidentiality
Wants to use their skills to support others
What you'll gain:
Valuable experience in data administration and reporting
Ongoing support and development
Home based volunteering
Please read the attached volunteer role description for further details about this role.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Difference – Become a Group Work Support Volunteer
Location: Stafford
Commitment: 4–6 hours per week on Wednesdays
At Change Grow Live, we support people to overcome challenges related to dependency and recovery. As a Group Work Support Volunteer, you’ll play a vital role in helping individuals on Probation feel supported, included, and empowered to make positive changes in their lives.
Group Work Support Volunteer - Stafford
What You’ll Be Doing
(please see attached volunteer role description for full role and person specification)
What You’ll Gain
This is a fantastic opportunity to develop new skills. You’ll benefit from:
Please note before applying for this role -
To find out more about this exciting opportunity please read the attached role description.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Kent Sexual Assault & Abuse Service is dedicated to providing safe spaces where survivors of all forms of sexual violence across Kent and Medway, can access the high-quality, trauma-informed, specialist practical and therapeutic support that they need to recover from the impact of sexual violence and rebuild their lives. Having won and mobilised the Police & Crime Commissioner Kent Wide Independent Sexual Violence Advisor (ISVA)and Trauma Therapy contracts in April 2026, we are keen to extend our trustee board to ensure high quality, robust governance for our charity and support for the KSAAS team during this time of expansion. We are seeking a Chair of Trustees to take over the leadership of the board when our current chair steps down in October.
KSAAS Chair of Trustees Responsibilities:
Leading the trustee board in providing robust, transparent and courageous governance for the charity, including ensuring the charity is fulfilling its mission, aims and values, setting the culture, strategic direction and strategic plan for the charity, approving the annual operations (business) plan, budget and safeguarding & risk management plans & monitoring these to ensure delivery, ensuring compliance to the ethical, legal, financial and safeguarding responsibilities of charities and trustees and ensuring compliance with contractual agreements and ensuring the charity holds itself accountable to its stakeholders and partners
Providing effective oversight of the Trustee Board through appropriate recruitment, screening, induction, training and support of trustees, ensuring trustee awareness and compliance with legal and regulatory requirements, ensure that the trustee board annually reviews its structure, effectiveness, delegations and key policies, and implements agreed changes as necessary.
Ensuring effective strategic and operational leadership of the charity by working with the Board to approve a scheme of delegation and appraisal of the CEO, supporting, positively challenging and holding the CEO to account through line management processes, liaising with the CEO to arrange meetings and chairing Board meetings to ensure these are well run and focussed on delivering the charity's work, provision of appropriate training, support and wellbeing opportunities for staff & volunteers.
Act as a representative and spokesperson for the charity in collaboration with the management team and other trustees.
Knowledge and Skills
Essential: Leadership & management experience and experience of working in a charity or having a trustee or a similar role is essential. Experience of one or more of the following is also essential: charity or business management, charity law or criminal law, ISVA work, counselling or therapy, data protection and management, equity and inclusion, financial management, fundraising or commissioning, governance, human resources, information technology, health and safety, marketing and communications, monitoring and evaluation, research and evaluation, strategic planning, sexual violence or VAWG work.
Commitment
The time commitment of a KSAAS trustee is estimated at 12 hours per month, comprising:
If you are interested in becoming a trustee with KSAAS, please see further details about the role and application process in the attached recruitment pack.
We look forward to hearing from you.
The KSAAS Trustee Board
The Bromley Trust is a specialist grant-maker which supports UK charities working with people seeking sanctuary and people in prison. We are looking for someone with experience of managing large scale long-term investments to join us and take over from our retiring Investment Lead Trustee. They will play a central role in overseeing the Trust’s investment strategy and its implementation, alongside the other Trustees, and work closely with the Director, Treasurer and our Investment Managers.
Collectively Trustees share responsibility for governing the organisation and directing how it is managed and run. We are looking for people who have have an enthusiasm for our areas of interest (human rights / prison reform), good strategic thinking skills, sound judgement, and the ability to work effectively as a member of a small friendly team. You don’t need to have previous experience of being a trustee as a full induction will be provided.
We have a Diversity, Equity and Inclusion strategy in place and recognise that having a diverse board made up of people who collectively have a range of perspectives, skills and experiences (including lived experience of our areas of interest) will best enable us to be an effective organisation. For a full job description and more information about The Bromley Trust and its work please see the recruitment pack.
If you would like to apply for this role, please send a CV and covering letter to our Chair Fiona Cramb stating why you are interested in becoming our Investment Lead Trustee and what skills and experiences you could contribute to the organisation. The letter should also include details of two referees stating their relationship to you and how long they have known you. Referees will only be contacted if you are offered the role. Please email these documents before 5pm on the closing date of Friday 30th October 2026. Details of the email address to use are provided in the recruitment pack.
We fund specialist charities that are helping to bring about positive social change through their work with marginalised people in the UK
The client requests no contact from agencies or media sales.
Do you want to join an organisation committed to addressing low literacy and numeracy?
Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.
We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.
Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.
Volunteer recruitment dates
The closing date for applications to attend our next round of training is 24 January 2027. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 25 January and 5 February 2027. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.
Training:
You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.
Please check that you can attend all of the training the dates prior to applying:
16 February 2027, 10am – 1pm (via Zoom)
23 February 2027, 10am – 1pm (via Zoom)
2 March 2027, 10am – 1pm (via Zoom)
23 March 2027, 10am-4pm (in person session, London)
You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.
Why we want you
Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.
What you will be doing
The skills you need
What's in it for you
Disclaimer
In some circumstances, volunteer vacancies may close early.
Do you want to join an organisation committed to addressing low literacy and numeracy?
Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.
We are looking for volunteers to provide training and support to our mentors in prison. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.
Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.
Volunteer recruitment dates
The closing date for applications to attend our next round of training is 24 January 2027. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 25 January and 5 February 2027. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.
Training:
You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.
Please check that you can attend all of the training the dates prior to applying:
16 February 2027, 10am – 1pm (via Zoom)
23 February 2027, 10am – 1pm (via Zoom)
2 March 2027, 10am – 1pm (via Zoom)
23 March 2027, 10am-4pm (in person session, London)
You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.
Why we want you
Shannon Trust’s vision is of a future where everyone can experience the positive impact of learning. As a prison volunteer your role will be at the heart of our organisation as you support our mentors in prisons. This will include delivering training to new mentors and supporting existing mentors to develop and deliver our Turning Pages and Count Me In programmes. You will be volunteering alongside Shannon Trust facilitators and / or frontline prison staff to empower mentors and ensure no one is left out of learning.
What you will be doing
The skills you need
What's in it for you
Disclaimer
In some circumstances, volunteer vacancies may close early.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to join an organisation committed to addressing low literacy and numeracy?
Volunteers are essential to Shannon Trust and bring their energy, ideas and skills to train mentors in prisons, support learners in the community and enhance our business support team.
We are looking for volunteers to provide training and support to our mentors in prison in the North East area. This could include visiting any of the following prisons: HMP Frankland, HMP Holme House, HMP Durham, HMP Northumberland, HMP Low Newton, HMP Deerbolt. There may be some additional preparation and/ or administrative tasks in between volunteering days at the prison.
Our prison volunteers nurture the growth of the Shannon Trust in their prison. They help unlock the power of reading by delivering training sessions for prison mentors and offering ongoing advice, guidance and support through mentor meetings.
Volunteer recruitment dates
The closing date for applications to attend our next round of training is 24 January 2027. In some circumstances, volunteer vacancies may close early. Successful applicants will be sent interview questions in advance with notice to prepare. We will respond to all applications. Successful applicants will be invited to an interview between 25 January and 5 February 2027. This is an opportunity for you to meet our regional team, to find out more about you and for us to share more information about the volunteering role.
Training:
You'll be given high quality training to prepare you for volunteering with Shannon Trust. This takes place over 4 training sessions and via our online training portal. We ask that volunteers aim to complete the training in one course as this means that you will be ready to start actively volunteering. The next training sessions for volunteering for people applying to be a prison based volunteer will take place as follows.
Please check that you can attend all of the training the dates prior to applying:
16 February 2027, 10am – 1pm (via Zoom)
23 February 2027, 10am – 1pm (via Zoom)
2 March 2027, 10am – 1pm (via Zoom)
23 March 2027, 10am-4pm (in person session, London)
30 March 2027, 10am - 11am (via Zoom) - optional additional session
You’ll also receive the opportunity to attend ongoing training sessions and peer support meetings during your time as a volunteer to build your skills and experience.
The client requests no contact from agencies or media sales.
Job Description
Kent Sexual Assault & Abuse Service is dedicated to providing safe spaces where survivors of all forms of sexual violence across Kent and Medway, can access the high-quality, trauma-informed, specialist practical and therapeutic support that they need to recover from the impact of sexual violence and rebuild their lives. Having won and mobilised the Police & Crime Commissioner Kent Wide Independent Sexual Violence Advisor (ISVA)and Trauma Therapy contracts in April 2026, we are keen to extend our trustee board to ensure high quality, robust governance for our charity and support for the KSAAS team during this time of expansion.
Key Functions of the Trustee Board Include:
• Ensuring compliance to KSAAS’s governing document (constitution), charity law and any other relevant legislation and regulations.
• Providing robust, evidence based strategic direction to KSAAS in collaboration with KSAAS Management Team, by reviewing the mission, vision, values, goals, targets, performance and the long-term strategy of the charity.
• Ensuring effective and efficient operation of the charity through oversight of the policies, procedures and systems.
• Ensuring that KSAAS pursues its objects as set out in its governing document and applies its resources exclusively to the pursuance of these objects.
• Ensuring the financial stability and accountability of KSAAS and protecting and managing KSAAS’s funds, estate and property.
• Ensuring KSAAS robustly meets all safeguarding requirements.
• Using any specific skills, knowledge or experience to help the Trustee Board to make sound decisions in the best interest of the charity.
Knowledge and Skills
The knowledge and skills that are beneficial to our charity are included in the recruitment pack, but in particular, we are keen to hear from individuals who have experience of business management and development, human resources, finance management, fundraising, marketing and communications, IT, social media, ISVA or counselling work and safeguarding.
Commitment
The time commitment of a KSAAS trustee is estimated at 2-4 hours per month, comprising:
• Six 2 hour board meetings per year (normally online in the evening, but some in person in Canterbury with prior arrangement)
• Attending the annual general meeting (AGM)
• Time to read and reflect on board papers & AGM Papers
• Attending an annual trustee away day and occasional training sessions
• Attending subcommittees when required
If you are interested in becoming a trustee with KSAAS, please see further details about the role and application process in the attached recruitment pack.
We look forward to hearing from you.
The KSAAS Trustee Board
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Action for Refugees in Lewisham is looking for a trustee to act as secretary, supporting the board's governance role helping AFRIL deliver for refugees and vulnerable migrants in south-east London. Time commitment is flexible, and not onerous, and formal company secretary functions are supported by a member of staff.
AFRIL was founded in 2006 to support asylum seekers, vulnerable migrants and refugees in south-east London to lift themselves out of poverty and rebuild their lives in the heart of our community. Our support is holistic: both crisis support to meet immediate need, and longer-term, flexible programmes that tackle the underlying problems that lead to crisis, supporting people to integrate, contribute and thrive. We work in the community across south-east London, including in local asylum hotels.
We are a small charity, with mostly part-time staff, but we make a significant difference. Our client group is predominantly people in, or with experience of, the asylum system. We also support newly granted refugees, and migrants with no recourse to public funds who have complex and unmet protection needs.
AFRIL's board of trustees is collectively responsible for supporting and challenging the charity to oversee its good governance and proper financial control in line with its charitable aims and strategic plan, charity law, and all other relevant legislation. The time required of trustees is not onerous, and is flexible - although it is, of course, possible to take on more responsibility and expand your time commitment.
As a board member, you will be expected to be available for board meetings approximately every two months, which are generally an hour and a half long and take place in a weekday evening. These mostly take place online, with occasional hybrid meetings or meetings in-person.
As secretary to the board, you will be responsible for the timetabling of meetings, the agenda, and for taking and sharing a minute of board meetings – just main points and actions – to support the board in carrying out our remit. You may also assist with other areas of support to the governance for the charity, such as ensuring that we maintain regular review of the organisation’s policies, and providing some assistance from time to time to the member of staff leading on liaison with the Charity Commission and Companies House.
You will also need to be able to commit some ad hoc time to consider papers ahead of meetings, and occasionally to take part in email discussion on issues as they arise. You would also be expected to attend the charity’s AGM, which tends to take place on a Saturday afternoon in January/February.
We value diversity in our trustee team, as we do in the staff team. We particularly welcome applications from anyone who can bring lived experience of the immigration and asylum system, and are always keen to see applications from people with experience with fundraising, or with HR. We welcome applications from everyone, regardless of age, disability, sex, gender identity, sexual orientation, race, religion or belief.
To apply, please submit a short (no more than one side of A4) letter explaining why you would like to join AFRIL’s board, and what skills and experience you would bring to the role, along with your CV.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Witness Service supports victims and witnesses when they come to court by providing practical information and emotional support, helping them to feel confident when giving their evidence. You’ll need to be able to attend court once per week in your local area during normal court hours, usually 9am to 5pm.
You’ll offer practical guidance around court processes and offer emotional support for witnesses as they wait to give evidence. You may also spend time with witnesses after they have given their evidence to help them process their experience.
This role also involves showing witnesses around the court in advance of their trial date, answering questions and supporting people with understanding how the court works. This may be through either an in-person or virtual pre-trial visit (which includes a virtual court tour).
No prior knowledge of the courts is required. However we do ask that you have excellent communication skills and are a friendly, empathetic and approachable person.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Witness Service supports victims and witnesses when they come to court by providing practical information and emotional support, helping them to feel confident when giving their evidence. You’ll need to be able to attend court once per week in your local area during normal court hours, usually 9am to 5pm.
You’ll offer practical guidance around court processes and offer emotional support for witnesses as they wait to give evidence. You may also spend time with witnesses after they have given their evidence to help them process their experience.
This role also involves showing witnesses around the court in advance of their trial date, answering questions and supporting people with understanding how the court works. This may be through either an in-person or virtual pre-trial visit (which includes a virtual court tour).
No prior knowledge of the courts is required. However we do ask that you have excellent communication skills and are a friendly, empathetic and approachable person.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why join us
Rebuild with Hope was established in 2021 and began supporting people facing multiple barriers to employment. From our humble beginnings we have seen continued and exciting growth which has allowed us to further develop and expand our support programmes alongside the opening of several retail outlets, high street stores and a community hub and café.
Our additional retail stores are in Runcorn (two stores), Earlstown, Kirkham, Thorn Cross and Wrexham. Our mission is to support those facing multiple barriers to employment by providing mentorship, employment opportunities and holistic support. Rebuild With Hope provides opportunities and delivers comprehensive support making transitioning back to work as smooth as possible.
We offer training, volunteering, work experience and progression to real work opportunities, coupled with wrap around support to foster independence, promote self-esteem and provide hope for people when they need it most. Employment and volunteering opportunities continue to help us support communities with the ongoing and ever challenging cost of living crisis.
Overview
The Rebuild with Hope Foundation is a fast growing and impactful charity supporting those facing barriers to work. Due to our continued growth we are looking to increase and diversify our Board membership. We are looking to appoint Trustees, no former experience is required as training will be provided. We are also looking to appoint a Treasurer a long with an experienced Chair of the Board. There are separate recruitment packs for each of the three roles, with each outlining the different knowledge and experiences required .
As Treasureyou will help steer the charity towards achieving its mission. This vital role offers an exciting opportunity to contribute to meaningful community initiatives, support sustainable growth, and foster positive relationships with stakeholders. As a Trustee, you will play a key part in shaping the charity’s future, ensuring accountability, transparency, and effective governance. This paid position invites passionate individuals eager to make a lasting difference through dedicated service and innovative thinking.
Role Description
Board Members are jointly and severally responsible for the overall governance and strategic direction of the charity, its financial health, probity of its activities, developing the organisation’s aims, objectives, and goals in accordance with the Constitution, legal and regulatory guidelines. All Board Members should be aware of and understand their individual and collective responsibilities and should not be overly reliant on one or more Members in any aspect of the governance of the charity.
Treasurer Specific Duties
Trustee Duties
This role offers an inspiring opportunity to contribute your skills and experiences toward creating positive change while working alongside passionate professionals dedicated to making a difference in our communities.
How to apply
Please download the relevant recruitment pack for either Trustee, Treasurer and Chair. The application process is outlined within the pack.
We request no contact from external agencies
The client requests no contact from agencies or media sales.
Client Feedback Volunteer
Shelter Norfolk
Are you comfortable speaking with people? Would you like to gather meaningful data for Shelter while you do so?
Information about the role
In this role, you’ll be phoning people who have previously contacted Shelter for advice. The purpose is to gather feedback from them on their experience with Shelter and how that has impacted upon their housing and general wellbeing. This helps us identify the impacts our service is having, and whether there is anything we should do differently.
Location: Shelter Hub, Norwich
Suggested contribution: One day per week (can be flexible around your commitments).
Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm
The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.
Main activities may include:
· Phoning clients around 8-10 weeks after they accessed our services.
· Asking clients set questions to gather information on their experiences with Shelter and the difference it has made to them.
· Recording the phone calls and the responses given onto our client database (CRM).
· Presenting findings from the feedback calls in an accessible format e.g. using Word or Excel.
· Identifying key findings and/or trends and sharing with a relevant team member.
This role fights the housing emergency by identifying the impacts our advice services are having on clients, as well as whether there’s any changes we should make.
Benefits of volunteering with Shelter
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Your skills and experience
The volunteer in this role will need to have basic IT skills, be comfortable speaking over the telephone and be considerate of their language and tone. We also recommend the volunteer to have some resilience to potentially challenging conversations. But the most important thing is that you care about fighting the housing emergency!
Supporting you
· You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
· The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
· You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
· You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.
Next steps
You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.
We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.
Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.
The client requests no contact from agencies or media sales.