Data and information officer volunteer roles
Founded in 1879, Together for Mental Wellbeing is the longest-established mental health charity in England. We work to ensure that everyone who experiences mental distress is valued, can live the life they choose and can determine their own future.
What we do
Together for Mental Wellbeing is a national charity that supports people who experience mental distress to lead fulfilling and independent lives.
We work with approximately 4,500 people every month via 70 projects throughout England, but we aspire to reach many more people through our recently refreshed five-year strategy.
Our services include:
- personalised support in the community
- accommodation based support
- advocacy services, including in secure hospitals
- criminal justice services, including in courts and probation services
What makes us stand out is that we put people at the centre of their own support – they set their own goals and are in control of how we work alongside them to achieve these. We value people as experts in what works best for them, and draw on their skills and strengths to build resilience and support networks so they can eventually manage without us
This means we value people as experts in what works best for them, and each individual we work with influences and shapes the support they and others receive from us. It also means we provide opportunities for people experiencing mental distress to work with Together to draw on their experiences to help us improve the quality and experience of the services that we provide.
We are committed to promoting service user leadership wherever possible; this is why we recently launched our Lived Experience Network, a free, members-based community.
Our values
We work together to facilitate choice through involvement, by doing what we say, never giving up on people, and looking to constantly improve how we work.
Our Board
We have an effective and collaborative Board of enthusiastic, friendly and committed trustees, who lead the development of Together and ensure that the charity exemplifies good practice.
The opportunity
We wish to add new trustees to our Board and have identified some recruitment priorities:
- We are seeking at least one individual with lived experience of mental distress who can draw on their unique knowledge and insights as to how mental distress impacts on people’s lives, and share their passion and enthusiasm to drive the aspirations of the organisation.
Our approach is for the individual to determine whether or not they have lived experience of mental distress. One person’s lived experience is no more or less important than another’s.
- We wish to increase the gender diversity of our leadership at Together; we currently have a high proportion of men.
Having completed a recent Board skills audit we also encourage applicants with experience of the following areas:
- Human resources and workforce planning
- Forensic psychiatry
- Public sector procurement/contracting
- Knowledge of health and wellbeing service providers from the Voluntary, Community and Social Enterprise (VCSE) sector
- Digital development and innovation
- Auditing and risk management
- Financial management and accounting
However, all applications are welcomed and will be considered. We also recognise that people are often juggling multiple commitments and can offer flexibility as to when you take up the role.
We offer a full induction, along with ongoing training and development opportunities. Although our trustees are unpaid volunteers all expenses related to the role will be paid in full.
Typically trustees will attend around 10 meetings per year, occasional virtual attendance is possible, and be invited to events and visits. With preparation time for meetings this can equate to a commitment of 1-2 days per month.
As a Trustee you will:
- Join a committed and friendly Board
- Help shape our strategic development as a charity
- Influence our innovative projects and initiatives, especially with service users
- Develop new skills and knowledge
- Be supported to attend relevant conferences and other training events
- Help improve the mental health and wellbeing of people and communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.
The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.
This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.
Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:
- Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
- Scheduling and posting regular social media content.
- Help develop social media campaigns and day-to-day activities.
- Prepare graphics for sharing across channels.
- Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
- Capture and report on monthly data from across all social media platform.
- Lead on Social Media meetings or the social media section of Comms meetings.
- Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
- Develop, manage content and maintain social media objectives and targets.
- Supporting the Social Media Team to ensure our social media platforms are regularly updated.
- Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
- Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
- Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
- Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
- Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
- Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
- Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.
Key Skills or Qualifications
- Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
- Experience of managing a team and projects.
- The ability to inspire people to act and get involved internally and externally.
- Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
- Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
- Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
- Be proactive and show initiative, with the ability to volunteer unsupervised.
- Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
- Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
- Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
- Strong strategic development, project management and articulate communication skills.
- Good attention to detail and accuracy, with succinct writing and proof-reading skills
- Able to establish and maintain effective working relationships with other volunteers and staff.
- Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
- Ability to be innovative and creative.
- Ability to be flexible and have a 'can do' approach.
- Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
- Confidence in communicating on Zoom or by email.
Key Benefits
- Voluntary Experience: Gain practical real-world experience working in social media management.
- Supportive Team: Collaborate with a passionate team working on projects.
- Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
- Portfolio content for future job applications.
- Opportunity to contribute to a meaningful cause.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Leicestershire LGBTQ+ Centre
Leicestershire LGBTQ+ Centre is a community organisation and registered charity that exists to champion LGBTQ+ lives. We provide a safe, inclusive space for people of all sexual orientations and gender identities. Our work spans direct support, connection, advocacy and celebration.
What we do
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Counselling: We offer professional counselling, including a specialised domestic abuse service, to help people navigate challenges and build resilience.
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Social and support groups: We run groups for young people, adults, trans and non-binary people, and for family members and allies. These groups create stable communities, reduce isolation and offer peer support.
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Creative and social activities: Our community choir and other creative activities provide space for expression, confidence and belonging.
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Training and advocacy: We work with schools, health providers, councils, businesses and community organisations to improve LGBTQ+ inclusion and awareness.
Our vision and direction
We envision a region where LGBTQ+ people are visible, safe and thriving. Over the next five years we will deepen our presence across Leicestershire and Rutland, improve access in areas with fewer services, and secure a permanent venue that reflects our ambitions. We will continue to co-create our offer with communities, keep services accessible, and champion equity and inclusion in everything we do.
Governance and the role of the Board
The Board of Trustees is responsible for the charity’s strategy, governance and financial health. Trustees safeguard the charity’s assets, ensure compliance with law and regulation, and work with the Chief Executive to ensure the charity is running effectively. Trustees support, challenge and advise the Senior Leadership Team in a spirit of partnership. The Chair leads the Board and ensures it functions well.
Trustees are also directors of the charitable company. We provide trustee indemnity insurance.
The role of Chair
Purpose
The Chair leads the Board of Trustees to ensure effective governance, a positive culture and a shared focus on impact. The Chair works closely with the Chief Executive to ensure the organisation delivers its strategy and remains well run.
Strategic focus for the next 12 to 24 months
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Oversight of our three-year National Lottery funding programme, including delivery assurance and risk management.
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Support for regional expansion so that services reach communities across Leicestershire and Rutland in a measured and sustainable way.
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Governance oversight of venue acquisition and the preparatory work that will enable a successful opening and long-term viability.
Core responsibilities
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Provide leadership to the Board and ensure trustees discharge their duties effectively and in line with the Charity Governance Code.
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Set Board agendas with the Chief Executive, plan and chair effective meetings, and ensure clear decisions, minutes and action tracking.
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Maintain a strong, constructive relationship with the Chief Executive, including monthly one-to-ones and an annual appraisal led by the Chair with Board input.
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Ensure the Board receives timely, relevant information and is able to scrutinise performance, finance, risk and impact.
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Oversee Board composition, skills and performance, including recruitment, induction, training and periodic reviews.
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Champion an inclusive culture where all voices are heard and respected.
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Model the Centre’s values in every setting.
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Represent the Centre as an ambassador with key partners and stakeholders when appropriate.
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Approve or co-approve extraordinary funding decisions with the Treasurer where required by policy and delegations.
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Ensure statutory accounts are signed and submitted and that key reports to funders and regulators are timely and accurate.
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Manage conflicts of interest and uphold high standards of conduct.
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Hold the casting vote if a Board decision is tied.
Relationship with the Chief Executive
The Chief Executive is accountable to the Board. The Chair undertakes regular supportive one-to-ones with the Chief Executive and leads their annual appraisal. The Chair works with the Chief Executive to set clear priorities, manage risk and unlock barriers to delivery.
Time commitment and meeting pattern
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Estimated at a maximum of two to three days per month. This includes preparation, meetings and ambassadorial duties.
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Maximum of six Board meetings per year. Meetings are held in person at The Centre.
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Monthly Chair and Chief Executive one-to-one meetings.
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Quarterly committee and working sessions may be convened as needed for finance, risk, governance or venue planning. The Chair provides oversight across these areas.
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An annual strategy and reflection session with trustees and senior staff.
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Attendance at key public events, including Pride and major Centre occasions.
Person specification
Essential
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Commitment to the mission, values and future direction of Leicestershire LGBTQ+ Centre.
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Inclusive leadership with the ability to chair purposeful meetings and to build consensus.
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Experience as a vice-chair, committee chair or equivalent governance role.
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Good understanding of charity governance, finance and risk.
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Sound judgement, integrity and the confidence to hold senior leaders to account while providing support.
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Strong communication skills and the ability to represent the Centre externally.
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Lived experience of LGBTQ+ issues or strong allyship and understanding of the challenges our communities face.
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Knowledge of equity, inclusion and social justice and how these principles are applied in governance and organisational development.
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Direct knowledge of or links to Leicester and Leicestershire.
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Availability for the stated time commitment and for key Centre events.
Desirable
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Prior experience as a charity chair.
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Understanding of venue development or capital projects.
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Local residency or the ability to attend meetings in person. Non-local candidates will be considered if they can meet in-person requirements and demonstrate strong regional commitment.
Eligibility, safeguarding and conduct
Trustees must be at least 16 and not disqualified under charity law. The role is subject to two satisfactory references and an enhanced DBS check. A short code of conduct applies to all trustees. Conflicts of interest must be declared at appointment and kept up to date. A whistleblowing route is in place.
What we offer
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A purposeful leadership role with visible impact for LGBTQ+ people across the region.
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A collaborative Board and staff team with a positive culture.
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A tailored induction. Briefings will be arranged with the Chief Executive, Centre Manager and staff leads. A handover meeting with the outgoing Chair will be provided.
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Access to training and development relevant to the role.
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Opportunities to represent the Centre at events, build networks and celebrate our community, including Pride.
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Out-of-pocket expenses are reimbursed in line with policy.
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Membership of the Association of Chairs
Equality, diversity and inclusion
We warmly encourage applications from trans and non-binary people, people of colour, disabled people and those from other underrepresented groups. We are committed to inclusive recruitment and to removing barriers. Interviews can be adapted to meet access needs. Meeting venues are step-free. Papers can be provided in accessible formats on request. Please tell us what you need and we will do our best to provide it.
Privacy notice
Your application will be used for recruitment purposes only and handled in line with our data protection policy. We will retain applicant data for a limited period and then delete it securely. If you would like your data deleted sooner, please let us know.
The client requests no contact from agencies or media sales.
Treasurer – Board of Trustees - VOLUNTEER
4–8 hours per month | Shoreditch, London | Start‑Up Youth Social Mobility Charity
About REMIX
REMIX is a start‑up, youth‑led social mobility charity transforming young lives across London. Based in Shoreditch, we empower young people from disadvantaged backgrounds to unlock their potential, build confidence, and develop essential life skills through nurturing mentorship, inspiring role models, and transformative opportunities.
We’re in the exciting early stages of building something bold, vibrant, and community‑powered — and we’re looking for a Treasurer who wants to help shape a movement from the ground up.
The Role
We are seeking a committed, detail‑driven, and values‑led Treasurer to join our Board of Trustees and oversee REMIX’s financial governance during this crucial start‑up phase. As a young charity, we are building our financial systems, policies, and long‑term sustainability — and your expertise will be central to ensuring we grow with integrity, transparency, and confidence.
Time commitment: 4–8 hours per month, including:
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Bi‑monthly Board meetings
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Working groups and sub‑committees
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Treasurer duties, financial oversight, and preparation
This role is ideal for someone who enjoys building strong foundations, thrives in early‑stage environments, and believes deeply in youth empowerment and social mobility.
Key Responsibilities
As Treasurer, you will:
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Oversee REMIX’s financial strategy, ensuring strong financial governance during our start‑up phase.
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Lead on budgeting, financial planning, and monitoring cashflow with the Board, Founder and CEO.
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Ensure accurate, timely financial reporting in line with charity regulations and best practice.
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Support the development of financial systems, controls, and policies as the charity grows.
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Present financial information clearly and accessibly to Trustees with varying levels of financial experience.
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Work with the Board to ensure REMIX remains financially sustainable and mission‑aligned.
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Contribute to risk management, reserves planning, and long‑term financial decision‑making.
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Uphold the highest standards of integrity, transparency, and accountability.
What We’re Looking For
You don’t need to have been a Treasurer before — we welcome people stepping into a governance role for the first time. What matters most is your financial confidence, your commitment to young people, and your ability to support a start‑up charity with clarity and care.
We’re looking for someone who is:
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Passionate about social mobility, youth empowerment, and fairness.
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Financially literate and comfortable with budgets, reporting, and analysis.
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Confident in governance, compliance, and strategic financial thinking.
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Comfortable in start‑up environments where systems are still being built.
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Compassionate, emotionally intelligent, and community‑minded.
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Organised, reliable, and committed to our mission.
Experience in finance, accounting, charity finance, or organisational development is essential as we need someone to bring strong financial skills and experience.
Why Join REMIX?
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Play a central role in shaping the financial foundations of a start‑up charity with huge potential.
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Help build a movement that champions equity, compassion, and opportunity.
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Influence governance, culture, and long‑term sustainability from day one.
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Work with passionate Trustees and volunteers who care deeply about young people.
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Gain leadership experience in charity finance, governance, and strategic planning.
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Make a meaningful, lasting impact on the lives of young Londoners.
This is your chance to build the financial heartbeat of a movement.
CLOSING DATE: Monday 30th March 2026, before 6pm
To Empower. To Inspire. To Transform.
REMIX
To remix young peoples lives across London, boosting their social mobility.
The client requests no contact from agencies or media sales.
About ReachOut
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Role of a Trustee
Our Board of trustees have shared responsibility for the overall governance, financial health and strategic direction of the charity, developing its organisational aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.
In addition to the statutory duties, each Trustee uses their specific skills, knowledge and experience to help the Board of Trustees reach sound decisions and support the Chief Executive and Senior Management Team in delivering the charity’s mission.
As a Trustee of ReachOut, you will have the opportunity to help govern an ambitious organisation, knowing that your time will contribute to helping young people, who may not have the same advantages as others, develop the social and emotional skills and opportunities they need to thrive.
Who are we looking for?
We are interested in individuals with any of the below expertise:
- Senior Leaders or Head Teachers from Schools or Multi Academy Trusts
- Research, Monitoring & Evaluation
- Senior Leadership within a Corporate Environment
- Lived Experience aligned to the challenges faced by the young people we are here for
Person Specification
- Enthusiasm for ReachOut’s vision and mission.
- Understanding of the legal duties, responsibilities and liabilities of trusteeship in the UK charity sector.
- Able to demonstrate strategic vision and think creatively.
- Willing to speak their mind and exercise independent judgement, whilst operating with tact and diplomacy.
- Ability to work with others in a way that supports positive board dynamics.
- Ability to represent the organisation credibly externally.
- Availability and commitment to perform the role and dedicate the time required to fulfil the role.
Important Information
- This is a voluntary position, but reasonable expenses are reimbursed.
- ReachOut board meetings are held in-person in London, online if necessary.
- The overall time commitment for a Trustee is expected to be around 30 hours per annum. There are four full board meetings a year that last approx. 2 hours, outside regular office hours. Meetings are held on weekday evenings.
How to Apply
- Please visit our website for more information and how to apply
- Deadline: 9am 16th March 2026
Our commitment to equity, diversity and inclusion
ReachOut is committed to being an inclusive and diverse organisation. We actively welcome applications from people of all ethnicities, ages, religious beliefs, gender identities, sexual orientations, and any other protected characteristics, to provide a diverse range of experiences, ideas, and insights into our work.We understand the importance of having trustees and committee members that reflect the backgrounds and experiences of the communities we serve. More than half of the young people we work with are from Black Caribbean, Black African, Bangladeshi, and Turkish backgrounds, so if you are from these ethnic groups, we would particularly appreciate receiving your applications.
Trustee and Treasurer
Rainbow Migration, the longest-running UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is seeking a trustee who will also serve as the organisation’s Treasurer.
We are looking for someone who is passionate about our vision that LGBTQI+ people can settle in the UK and lead fulfilling lives, and our mission to support LGBTQI+ people through the asylum and immigration system and influence policy and practice.
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We particularly encourage applications from people who have sought asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.
The role of trustees and the Treasurer
Being a trustee is a rewarding role. Trustees are volunteers who bring their expertise to shape our strategy and direction, and help ensure we remain an authoritative organisation on LGBTQI+ asylum and immigration. They have overall legal responsibility for the charity, make sure our finances and resources are well used to implement our mission, and are required to participate fully in the governance of the charity. Trustees also play a role as ambassadors for the organisation and our work.
The Treasurer takes a lead role in ensuring Rainbow Migration’s financial affairs are conducted within legal requirements, accounting conventions and good practice to ensure the financial viability and sustainable development of the organisation. A detailed role description for the role of Treasurer is appended.
Time commitment
We are looking for people who can commit to being a trustee for at least three years.
Trustees meet on a weekday evening five times per year. Meetings are usually held on Zoom except in December when we meet in person in London.
Preparation for the meetings involves a time commitment of two to four hours for detailed reading of papers, which are provided several days in advance.
The Treasurer also chairs the Finance Subcommittee, which meets on a weekday evening at the end of each quarter. The present Treasurer prepares the primary financial statements and notes, from the underlying accounting records at the year-end, for inclusion in the Annual Report and Accounts; the successful candidate will need to decide whether to continue with this approach or if there is a suitable alternative.
Key responsibilities
Financial oversight:
- Support the Trustee Board to maintain a clear and timely picture of the financial health of the organisation
- Ensure the Trustee Board and management team fulfil all required fiduciary and regulatory responsibilities
- Keep up to date on developments in charity finance regulations and best practice
- Chair the Finance Subcommittee to oversee Rainbow Migration’s financial management, ensuring robust processes and controls are in place
- Ensure the committee develops a long-term financial strategy (including a reserves policy) for the organisation, with objectives which can be monitored
- Advise the Board on financial strategy, risk management and resource allocation
- Support the Executive Director and Operations and Office Manager to develop and improve financial policies and procedures
- Work with the Executive Director, Operations and Office Manager and Fundraising Manager to monitor budgets, cash flow and financial performance
- Oversee the production of clear and accessible financial reports to the Board and its sub-committees by Rainbow Migration staff, and lead discussions during meetings
Reporting:
- Ensure regular financial reports (i.e. management accounts, annual budgets, cash flow projections, etc) are accurate, comprehensible, timely, correctly formatted, and properly discussed and understood by the Trustee Board (as required by law)
- Ensure the timely preparation of annual accounts in accordance with charity regulations (UK SORP)
- Oversee the appointment of the Independent Examiner or auditors and provide overall oversight of the annual examination or audit process
Systems and controls:
- Ensure the charity has proper systems in place for budgeting, financial control, insurance, and reporting
- Ensure compliance with all HMRC tax requirements, as appropriate
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Trustee
You and Me Counselling are currently recruiting volunteer trustees to complement the committee members already in their role.
This is a home working role and will be for immediate start.
Our charity
You and Me Counselling is a charitable organisation established in 2011. We are a counselling and psychotherapy service based in Hornchurch, Essex that works with children, young people, adults, and their families in the boroughs of Havering, Barking & Dagenham, Redbridge, and Waltham Forest. Our counsellors and therapists work both within schools and from our counselling rooms located in Hornchurch and Ilford.
You and Me Counselling are an organisational member of the British Association for Counselling & Psychotherapy (BACP). This means we are fully governed by the BACP’s Ethical Framework for the Counselling Professions.
Job Description
As a trustee you will need to:
- Acknowledge emails at least once a day.
- Give a minimum of one hour per week to the role.
- Attend quarterly trustee meetings online.
- Ensure that You and Me Counselling pursues its stated objectives
- Ensure there is regular review of changes that might affect the organisation (political, financial, demographic, etc.)
- Ensure that the charity complies with charity law, company law and any other relevant legislation or regulations.
- Monitor finance to ensure that the charity applies its resources exclusively for its charitable objectives.
- Uphold the good name and values of You and Me Counselling.
- Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
- Ensure the financial stability of the organisation.
- Supervise, support and appraise the chief executive officer.
- Hold the chief executive officer to account for the management and administration of the charity.
- Ensure that the organisation acts in accordance with employment law and exercises a duty of care to its employees.
- Identify major risks to the organisation and put systems in place to mitigate or minimise the risks.
- Ensure that the organisation has a governance structure that is appropriate to a charity of its size/complexity, stage of development, and its charitable objectives
- Regularly review your own training needs and create an expectation of continuous professional development throughout the organisation.
- Ensure that trustees have an agreed code of conduct and comply with it, and that there are mechanisms for the removal of trustees who do not abide by the principles stated therein.
Person Specifications
All trustees should demonstrate the following skills and values:
- A commitment to the organisation.
- A willingness to devote the necessary time and effort.
- Good, independent judgement.
- An ability to think creatively.
- A willingness to speak their mind.
- An understanding and acceptance of their legal duties and responsibilities as a trustee
- An ability to work effectively as a member of a team.
- Ability to evaluate and interpret management information and other data.
Specific Skills
The ideal candidate would have one of more of the following:
- Experience in law and governance
- Experience in charity fundraising
- Knowledge of counselling or psychotherapy (as a therapist or client)
- Experience in accounting or financial management
- A parent of a young person who has experience of mental health issues
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping people from Afghanistan feel welcome and supported in the UK? Do you have the language skills and cultural understanding to assist Afghan refugees as they navigate the challenges of building a new life? If you’re adaptable, resilient, and dedicated to making a difference, we’d love to hear from you!
About us
Gulab Sorkh Foundation (GSF) is an independent charity supporting Afghan nationals resettled in the UK under the ARAP scheme. We are a small but impactful organisation, dedicated to helping those who worked closely with British forces in Afghanistan and their families integrate successfully into British life.
Job description
We are looking for two volunteer interpreters—one fluent in Dari and one fluent in Pashto — to join our team at the Gulab Sorkh Foundation (GSF). You will play a key role in supporting Afghan refugees who have resettled in the UK, assisting them in accessing essential services and communicating effectively in their daily lives. This is an influential volunteer opportunity where you will make a real difference by helping Afghan refugees integrate into British society, providing crucial interpretation during interactions with service providers such as healthcare professionals, housing officers, and legal advisors.
As a Volunteer Interpreter, you will:
- Provide interpretation services (Dari or Pashto) to Afghan refugees, ensuring clear
- communication between them and various UK service providers.
- Assist refugees in understanding key information related to housing, healthcare,
- education, and other public services.
- Facilitate communication during meetings, appointments, and community events to
- support their integration journey.
- Offer support and cultural understanding to ensure refugees feel comfortable and
- respected throughout their resettlement process.
Key responsibilities:
- Interpret accurately and sensitively between Dari/Pashto and English during one-on-one
- and group interactions.
- Help beneficiaries understand and complete necessary paperwork or official forms in
- both languages.
- Collaborate with case managers and external partners to ensure the refugees’ needs are
- effectively communicated.
- Be aware of and sensitive to the needs of individuals who may have experienced trauma
- and displacement.
- Follow data protection laws and policies
Essential skills:
- Fluency (written and verbal) in Dari and/or Pashto and in English.
- A high level of cultural sensitivity and empathy towards Afghan refugees.
- Strong communication skills, with the ability to translate complex information clearly
- and accurately.
- Ability to remain neutral and impartial in all interactions.
- Commitment to safeguarding vulnerable individuals and confidentiality.
Desirable skills:
- Level 3 in Interpretation.
- Previous experience working with refugees or vulnerable communities.
- Knowledge of UK systems such as healthcare, housing, and immigration.
- Understanding of the Afghan Relocations and Assistance Policy (ARAP) scheme.
- Ability to work independently and as part of a team.
Please note:
This is an unpaid voluntary position, offering flexibility to fit around your other commitments.
This is a completely remote role, and as such you will need to ensure that you have access to a confidential, quite space during your working hours.
To apply please upload your CV and covering letter (max. 2 A4 pages each)
In your application, please explain how you meet every point on the essential criteria with examples. If you meet any of the desired criteria, please do the same for these. We actively encourage applications from individuals with lived experiences of migration or refugee resettlement.
Please get in touch with us if you have any queries.
We look forward to hearing from you
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role?
Our Trustees play a critical role in the organisation, helping set the strategy and review progress in relation to it, providing support, challenge and expertise to the Chief Executive and Directors.
A Trustee plays an essential role in seeking to maximise VoiceAbility’s positive impact as well as to stretch and hold to account the Chief Executive.
The role also has ultimate responsibility for the compliance with legal and regulatory requirements, as well as ensuring that the organisation acts in line with its charitable objectives and is financially stable. Trustees work as a team, applying good judgement and taking collective responsibility.
About you
We are looking for a Trustee with sound independent judgement, strategic vision and the ability to think creatively. You will embody the organisations values and act in the best interests of the charity at all times.
You will be engaged and motivated by the work of VoiceAbility and be able to build strong relationships and have experience of working as a non-Executive director or Trustee; however, lived experience is equally important.
We are seeking to recruit Trustees who bring Expertise in Finance, Safeguarding, Human Resources, Commercial and Operational Delivery.
Time commitment
Approximately one day per month. Please note that this time commitment will be spread across multiple days and is likely to be cyclical.
There are four board meetings per annum. Board meetings tend to be online, but face-to-face, or hybrid meetings may take place from time to time. There would also be a commitment of two to four committee meetings per annum, a board strategy or development day and site visits. Each trustee will also belong to at least one committee.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
Please follow the link to our latest vacancy page
Important Dates:
Closing date for applications:
28 February 2026
Interviews to be held: ongoing
We're looking to appoint two new trustees to the board of St Petrocs. Trustees play a vital role in guiding the direction and strategy of the charity. As a member of the board, you’ll help ensure the charity is aligned with its mission, legally compliant and financially sound.
Our trustees play a crucial role in guiding St Petrocs, ensuring we stay true to our values, vision, mission and goals. They provide support and direction to the Chief Executive and staff, helping us make a real difference in the lives of those facing homelessness.
Trustees help steer St Petrocs in the right direction by offering support and constructive challenge to the leadership team. They ensure decision-making is fair and effective, always balancing the needs of the people we support with the responsible use of our resources. Through their guidance, trustees help us stay focused on our mission and create lasting change.
Shortlisted candidates will be invited to meet the Chair, Vice-Chairs and Chief Executive on Monday 16th March 2026. Successful candidates will be invited to participate as a guest in the Board Meeting taking place on Wednesday 25th March, prior to consideration for formal approval by the board.
What you'll be doing.
- Help shape and protect the charity’s vision and values, making sure we stay true to our mission to support people facing homelessness
- Make sure we’re doing things the right way, keeping everything transparent, accountable and in line with legal and ethical standards
- Think about the big picture, help us spot potential risks and make decisions that keep the charity safe and sustainable
- Be a voice for the charity in the community, build connections, raise awareness and help influence positive change
- Keep an eye on how well we’re making a difference and look for ways to improve and grow
- Bring your perspective and experience to guide our priorities and make thoughtful, informed decisions
- Uphold the charity’s safeguarding responsibilities and commitment to diversity and inclusion
What are the time commitments?
- Induction: New trustees complete an induction program, which includes visits to our services and meetings with staff to get up to speed. Whether you have previous experience as a trustee or are completely new to the role, we will provide an induction and ongoing training to ensure you understand and can fulfil your role.
- Term Length: Trustees serve for a three-year term, which can be renewed.
- Board Meetings: The board meets quarterly, with additional meetings as needed. These are typically on Wednesday mornings for about two hours at our office in Truro, Cornwall. Meetings are scheduled in advance for the entire year and documents are sent out two weeks before each meeting. Online links to meetings are also available.
- Ongoing Involvement: Trustees are kept up to date with regular information on client services, finance and other important matters. The usual commitment for time is between 1-2 days per month, which includes the time needed to prepare for and attend meetings.
- Events: Trustees are invited to attend events throughout the year to support and represent St Petrocs.
Who would make a great trustee?
At St Petrocs, we believe that great trustees bring a variety of skills, perspectives and life experiences. Our board is made up of individuals with expertise in areas such as law, social care, education, health, business, finance and lived experience of homelessness. We regularly review the board’s composition to ensure we have the right mix of skills to guide our work effectively.
Following a recent audit, the board has identified a gap and is therefore specifically seeking to fill one of the two vacancies with a trustee who has strong skills and understanding of the digital sector. This individual will bring valuable insight into areas such as digital strategy, technology, data, and online engagement, helping to ensure the organisation is well-equipped to navigate an increasingly digital landscape.
We encourage applications from people from all walks of life and diverse backgrounds, as we know that a variety of experiences and perspectives strengthens decision-making. We particularly welcome people of all ages, cultures and backgrounds to help ensure our board represents the community we serve.
We are particularly committed to including trustees who have lived experience of homelessness. We believe that those who have experienced homelessness can offer invaluable insights and help ensure our work is rooted in the real needs of the people we support.
If you’re passionate about making a real difference and bringing your unique perspective to our work, you could make a great trustee for St Petrocs.
We're looking to appoint trustees who can offer:
- A commitment to our core values: Person Centred, Passionate, Empowering, Honest & Courageous
- Passion for St Petrocs’ mission and local impact
- Critical challenge without confrontation
- Support for one another
- Openness and honesty
- Structured feedback - upwards and downwards
- A differing perspective - a fresh pair of eyes and ears
- A sounding board
- Rational and constructive thinking without being emotive to the subject
- Teamwork, integrity and reliability
- A willingness to learn, contribute ideas and ask questions
As a Cornish charity, our work is rooted in the communities, culture, and particular challenges of Cornwall. We therefore seek trustees who have a genuine connection to, or understanding of, Cornwall and its people. Trustees do not need to be based in Cornwall, but they should be able to demonstrate an appreciation of the unique local context and a commitment to people experiencing homelessness here in Cornwall.
Please note that no previous board experience is necessary – full training and support will be provided.
What are the benefits of becoming a trustee?
Being a trustee is a challenging, interesting and deeply rewarding role because you’ll see how your work directly contributes to our mission of working to end homelessness in Cornwall. As a trustee, you’ll have the chance to give back to your local community and use your life experiences and skills in a board-level environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YES is seeking a Trustee with fundraising expertise to join our Board and support the
long-term sustainability and growth of our charity, which is dedicated to improving the
mental health and wellbeing of children and young people.
As a Trustee, you will share collective responsibility for the charity’s governance,
strategic direction, and public benefit. As the Board’s lead Trustee for fundraising, you
will provide insight, oversight, and constructive challenge, drawing on your professional
fundraising experience.
Key Responsibilities
• Act as the Board’s lead Trustee for fundraising.
• Support the development and oversight of YES’s fundraising strategy.
• Provide guidance and challenge in relation to funding applications and income generation activity.
• Keep the Board informed of fundraising regulation, compliance, and best practice.
• Contribute a fundraising perspective to policy and strategic decision-making.
About You
You will bring relevant fundraising experience, strong communication skills, and a
commitment to good governance. You will be confident providing constructive
challenge and able to work collaboratively with fellow Trustees and the executive team.
Previous trustee experience is welcome but not essential.
Inclusion
YES values the insight that lived experience brings to effective governance. We
particularly welcome applications from people with diverse lived experience,
including LGBTQ+ communities, global majority backgrounds, and lived experience of
mental health challenges.
YES believes that all young people should have access to the mental health support they need, whenever they need it.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about driving positive environmental change? Do you thrive in bringing people together to achieve shared goals? St John is looking for a volunteer Environmental Sustainability Community of Practice Lead to help shape and advance our sustainability initiatives.
As the CoP Lead, you will play a pivotal role in guiding St John’s approach to environmental sustainability. You will inspire teams, foster collaboration, and support initiatives that reduce our environmental footprint. This is your chance to help the organisation reach its Net Zero ambitions, align with ISO 14001 standards, and embed sustainable practices across all operations.
Key Responsibilities will be to lead and coordinate the Environmental Sustainability Community of Practice, ensuring alignment with organisational environmental goals. Support Officers and Regional Champions in delivering initiatives, sharing best practices, and engaging volunteers and colleagues. Promote and embed sustainable practices throughout operational and strategic activities. Facilitate co-design of tools, resources, and shared decision-making within the community. Monitor progress against environmental objectives and report on impact to senior leadership. Identify opportunities and champion innovative solutions to enhance sustainability practices. About You Strong leadership, collaboration, and interpersonal skills. Experience in environmental sustainability, community development, or related practice. Ability to inspire, motivate, and engage volunteers and colleagues at all levels. Strong organisational and communication skills. Knowledge of, or willingness to learn about, environmental standards and frameworks (e.g., ISO 14001, Net Zero initiatives). Ability to analyse and present sustainability-related data (optional). Training and Support Mandatory: Welcome session, St John policy training, and safeguarding training. Optional: Role-specific sustainability training, workshops, and external professional development. Travel and subsistence covered for CoP-related events and meetings. Screening Requirements Right to volunteer Two references Join us in making a real difference. Lead a community committed to creating a greener, more sustainable future at St John. Apply Now and Drive Environmental Change!
As a Community of Practice Lead, you will play a crucial role in establishing and guiding a national community of practice. You will provide strategic leadership, coordination, and oversight across the community of practice, ensuring that efforts within the community across the country align with national standards and priorities while avoiding duplication of efforts.
As a Community of Practice Lead, you will:
- Support and lead the national community of practice.
- Inspire and guide community members to deliver impactful initiatives.
- Foster collaboration, strengthen professional engagement, and champion inclusivity and support.
- Play a critical role in shaping the future success of our organisation.
For more information about this role, please see the role description.
Information regarding the Welcome Event and Induction will be provided at the Interview.
The closing date for this vacancy is the 31st March 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
· Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
· Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
· Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
· Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
· Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
· Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
· Build relationships with regional and central office staff to ensure an effective flow of information.
· Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
· Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
· Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
· Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
· Use your skills, knowledge, and life experience to benefit others.
· Support from your local SSAFA branch and the wider SSAFA community
· Experience, training, and skills that you can highlight on your CV and in job interviews.
· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
· Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
· Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
· Support from the Chair of the branch
· Access to the Welfare Team and Volunteer Support Team based at our central office.
· Reimbursement of out-of-pocket expenses
· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
· Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
· Good written and spoken English.
· Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
· Ability to send and receive emails – you will receive your own SSAFA email address.
· Ability to coordinate a team of people volunteering.
· Willingness to use our on-line case management system (this is covered in the training course)
· Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
· Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
· Ability to maintain confidentiality and keep information safely.
· Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.


