Digital communication officer volunteer roles in Westminster, greater london

Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?

We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.

What you’ll do:

• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.

• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.

• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.

• Create eye-catching visuals using tools like Canva.

• Update our website as required and make suggestions for improvements.

• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.

What we’ll provide:

· Creative freedom within agreed priorities and tone of voice.

· Access to the right tools plus shared photos, stories and impact stats.

· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.

Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.

Reasonable agreed expenses will be paid.

Thank you

Mark Flannagan
Chief Executive

About us

UpCycle, works with individuals in prisons and young people at risk in marginalised communities.  We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration.  We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.

In prisons

· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.

In the Community

· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.

· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.

· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.

Overview 

The Social Supermarket Initiative (SSI) is a community-led social enterprise addressing food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and sustainable partnerships.

We are seeking a Marketing & Communications Officer who is creative, strategic, and collaborative to lead SSI’s storytelling, public engagement, and community-focused communication initiatives. This role combines content creation, campaign management, brand stewardship, and stakeholder engagement to support SSI’s mission and growth.

Key Responsibilities

• Content creation and management: Write, edit, and publish clear, engaging, and inclusive content for SSI’s website, newsletters, blogs, press releases, and wider communications.

• Campaign development and execution: Plan and implement marketing and communications campaigns across digital and traditional channels to raise awareness, support membership growth, and increase engagement.

• Website management: Update and maintain SSI’s website content, ensuring it is accurate, accessible, up-to-date, and user-friendly.

• Brand management: Ensure SSI’s brand guidelines, tone of voice, and visual identity are consistently applied across all communications and materials.

• Stakeholder engagement: Develop and maintain effective communication with members, volunteers, staff, partners, funders, and community networks.

• Develop and deliver marketing campaigns that promote SSI’s services, membership model, and community programmes.

• Manage SSI’s online presence, including its website, newsletters, and (where appropriate) social media platforms, in coordination with the Social Media Manager and Graphic & Content Coordinator.

• Support outreach and events with branded materials, graphics, and promotional content.

• Track campaign performance, analytics, and community engagement metrics, providing insight to inform future activity.

• Manage relationships with local media outlets, community partners, and networks.

• Uphold brand consistency across all digital, print, and in-person communications.

• Collaborate with Outreach, Membership, and Community Engagement Teams to align communications with SSI’s wider social impact goals.

About You

Key Skills and Qualifications

• Excellent written, verbal, and interpersonal communication skills, with the ability to tailor messages to different audiences and channels.

• Confident using digital tools such as email marketing platforms, basic website/content management systems, and analytics tools to support campaigns and track engagement.

• Ability to develop and implement marketing and communications strategies that align with organisational goals and community needs.

• Comfortable tracking, analysing, and reporting on campaign and communications performance, using data-driven insights to improve future work.

• Able to work effectively with different teams and stakeholders, integrating marketing and communications activity across the organisation.

Profile

• A creative and strategic thinker with strong writing and communication skills.

• Experience in marketing and/or communications. 

• Organised, proactive, and adaptable to a fast-paced, community-focused environment.

• Passionate about SSI’s mission to promote dignity, affordability, and inclusion.

What We Offer

• The opportunity to contribute to a purpose-driven social enterprise with clear, measurable community impact.

• Hands-on experience across marketing, communications, campaigns, and stakeholder engagement.

• Collaboration with a committed, values-driven team working across operations, outreach, and community engagement.

• Training and development opportunities to support your professional growth.

• Potential for extended collaboration, references, or future opportunities within SSI, subject to organisational need.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role. 

Join to West Central London Mind as an Engagement & Communications Volunteer!

Location: Hybrid (Online & Monck Street Office, London SW1P 2AE)

Time Commitment: Flexible – 1–3 days a week

Supervised by: Phoebe Norburn / Charlotte Fletcher

Are you creative, enthusiastic, and passionate about mental health?

West Central Mind is looking for an Engagement & Communications Volunteer to help us raise awareness, support fundraising, and connect with our community.

What You’ll Do:

• Create and support social media content and ideas

• Keep external listings and websites up to date

• Help engage local organisations and corporates for support

• Manage our grants and funding opportunities spreadsheet

• Assist with event setup and support fundraisers

• Promote WCL Mind online and offline

• And other exciting tasks to support our team!

What We’re Looking For:

• Friendly, welcoming, and positive attitude

• Organised, reliable, and proactive

• Strong written, verbal, and interpersonal communication skills

• Comfortable using digital tools and social media

What You’ll Gain:

• Make a real difference in your community

• Join a passionate and friendly team

• Receive training, support, and development opportunities.

How to Apply:

If you’re interested in this role, please send your CV and a short note about why you’d like to join us

• Deadline: 16th February 2026

• Interviews: 24th/25th February 2026

Apply now and help us make a difference!

Who are we?

We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically-led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge and help people to live the life they choose.

We collaborate with the NHS, Local Authorities, Corporate Partners and community stakeholders to deliver essential services tailored to meet the diverse needs of our community. We are an independent charity raising our own funds and managing local service delivery, regulated by the Charity Commission.

We believe that people living with a mental health challenge should be empowered to live their lives according to their own choices, irrespective of the impact of their mental health.

Our Services

With over 25 distinct services, the availability and scope varies across different boroughs and target demographics. Whether by borough or by group, you can explore our comprehensive range of services for adults and children & young people.

Collaboration

Collaboration lies at the heart of our work and we often collaborate with other local Mind charities. By pooling our resources and expertise, we amplify our collective impact to address the diverse needs of our communities. These collaborations enable us to deliver services at scale throughout London, transforming outcomes to improve people’s lives.

Our Values

• Open: We’re inclusive, accessible, community ​focused and open to change.
• Experienced: Our teams bring knowledge, expertise, and lived experience. They capture reliability, history, and professionalism – both individually and as a collective.
• Unstoppable: Our mindset is active and forward thinking whilst also showing us as the change makers, campaigners, and activists that we are.
• Together: We walk alongside the people we support. We’re here to fight for everybody’s mental health.

Join SUNSHINE as Our Communications Officer (Volunteer Role)

Help us spark joy, connection, and community across London — Be a SUNSHINE Volunteer and bring your Heart of Gold

Loneliness is one of the quietest challenges of our time, but at SUNSHINE, we believe in the power of people coming together to change that story — to break through the clouds with beautiful rays of warmth, belonging, and hope.

SUNSHINE is a brand new loneliness and wellbeing charity with a simple but powerful mission: to bring people together, spread joy, nurture community spirit, and create spaces where everyone feels seen, valued, and connected.

With our charity application submitted, our dedicated Board of Trustees in place, and a series of exciting pilot programmes ready to launch, we are stepping into a defining moment — and we’re looking for someone extraordinary to step in with us.

Could you be our first ever Communications Officer?

This is a rare and meaningful opportunity to help shape a charity from the ground up by crafting the voice, story, and public presence of a movement built on joy, connection, and community spirit.

We’re searching for a volunteer who brings:

• A natural flair for writing, storytelling, and clear communication.

• Creativity and confidence in shaping a charity’s public voice.

• Experience with social media, newsletters, or digital communications.

• Warmth, empathy, and a passion for community wellbeing.

• A collaborative spirit and a desire to help SUNSHINE shine brightly.

As our inaugural Communications Officer, you will lead on SUNSHINE’s communications — ensuring our message is heartfelt, consistent, and inspiring across all platforms. You will help us reach people who need us, celebrate our volunteers, and share the stories that make our movement come alive.

What you’ll help us build

• A warm, uplifting communications style that reflects SUNSHINE’s values.

• Social media content that spreads joy and builds community.

• Clear, engaging updates for volunteers, partners, and supporters.

• Messaging for campaigns, events, and pilot programmes.

• A public presence that feels human, hopeful, and community‑powered.

• A storytelling culture that celebrates connection and belonging.

This is more than a role — it’s a chance to help write the opening chapter of a charity designed to brighten lives, strengthen communities, and inspire hope across London and beyond.

Why SUNSHINE?

Because we believe in:

• Joy as a form of care

• Community as a source of strength

• Connection as a human right

• People as the heart of everything we do

• Stories as a bridge between us

If you’re someone who leads with purpose, loves crafting meaningful messages, and wants to make a real difference, we would love to meet you.

Ready to help us bring more SUNSHINE into the world?

Let’s build something beautiful together — one smile, one moment, one community at a time.

SUNSHINE

The Loneliness and Wellbeing Charity

Are you ready to build a legacy that saves lives?

In England today, too many men are fighting silent battles. They are navigating the complexities of mental health and personal growth without a compass or a tribe. At MINDSET, we are changing that narrative. We believe that through brotherhood, community, and intentional self-improvement, every man can reclaim his strength and purpose.

We have the vision. We have the momentum. Now, we need the voice.

The Volunteer Opportunity: Communications Officer (Volunteer)

As our first-ever Communications Officer, you won’t just be "posting on socials"—you will be the architect of our energy. You will lead the charge in creating an exciting buzz around MINDSET, raising awareness for men’s mental wellbeing, and ensuring our mission is heard in every corner of England. You are the one who will take our message and make it a movement.

Who You Are

We aren't looking for a CV; we’re looking for a character. We need a storyteller who is:

• A Creative Catalyst: You have an entrepreneurial spirit and a knack for creating "buzz." You know how to capture attention and turn it into engagement.

• A People Person: You understand the power of connection. You can speak to men from all walks of life with authenticity, empathy, and a touch of wit.

• A Person of Action: You don’t wait for the news—you make it. You have the passion and dedication to elevate MINDSET from a brand-new charity to a household name.

• A Believer: You are deeply committed to men’s mental health and believe that personal growth should be a conversation every man is proud to be part of.

The Volunteer Role

Working directly with the Founder and the Board, you will lead our external voice. You’ll manage our digital presence, create high-impact content, and build relationships that raise our profile. Your goal is simple but massive: make sure every man in England knows that MINDSET is here for him.

Why Join Us?

This is a chance to be there at the "Day One" of something massive. You will have a blank canvas to build a brand identity that is bold, heart-felt, and modern. You’ll gain incredible experience in PR and brand management, but more importantly, your words could be the reason a man reaches out for help for the very first time.

"A man’s mindset is the foundation of his future. Help us tell the story that changes the future for men across England."

If you have the creative spark to lead and the heart to serve, we want to hear from you. Help us turn the tide on men’s mental health by putting MINDSET on the map.

This Role Is the Backbone of the Content Ecosystem
Content creation without structure becomes chaos. Tell My Truth and Shame the Devil C.I.C. is intentionally recruiting hundreds of content creators. That level of scale requires rigorous systems to ensure nothing is lost, duplicated, misused, or unsafe. The Content Librarian / Digital Asset Manager is the role that turns volume into value. This is not a passive admin role. This is infrastructure-building.

Purpose of the Role
The Content Librarian ensures that every piece of content created across the organisation is:

• Logged
• Tagged
• Categorised
• Approved
• Stored
• Accessible
• Reusable

This role protects:
Brand integrity

• Survivor dignity
• Safeguarding compliance
• Operational efficiency

Without this role, scale fails.

Experience Qualification and Requirements

Essential:

• Experience in digital asset management, content operations, knowledge management, archiving, or media library administration.
• Experience creating and maintaining structured systems (folders, naming rules, tags, metadata) at scale.
• Experience logging and tracking assets accurately, with strong attention to detail and consistency.
• Experience working across teams (creative, campaigns, operations, safeguarding) to coordinate content flow and accountability.
• Highly organised approach with strong file hygiene, documentation discipline, and ability to maintain standards consistently.
• Strong attention to detail, including version control, permissions, approval status tracking, and prevention of misuse.
• Ability to think in systems: designing processes that make content searchable, reusable, and scalable.
• Strong communication skills for clarifying requirements, flagging risks, and keeping stakeholders aligned.
• Ability to work independently, manage priorities, and maintain reliability in a high-volume environment.

Desirable experience 

• Experience supporting creative teams with admin/ops or project coordination.
• Familiarity with content governance: approvals, safeguarding clearance markers, and usage rights tracking.
• Experience building content calendars or supporting distribution workflows.

Helpful tools (welcomed, not required)

• Google Drive, SharePoint, Notion, Airtable, or similar documentation / content systems.
• DAM platforms or structured media library tools.
• Familiarity with file naming conventions and metadata frameworks.

Training & qualifications

• Formal qualifications are not required.
• Qualifications in library studies, information management, or organisational management are desirable.

Main Responsibilities/ Key Duties

• Build and maintain a central digital content library that supports scale, reuse, and consistent access across the CIC.
• Create and manage structured systems for content organisation, including naming conventions, folder structures, tagging rules, and metadata standards.
• Log and catalogue all incoming content from content creators, podcast teams, campaign teams, and ambassadors, ensuring every asset is captured and traceable.
• Track key content status fields, including approval status, usage rights/permissions, platform suitability, and safeguarding clearance.
• Ensure content is easy to find and easy to reuse by maintaining accurate tags, searchable metadata, clear versions, and consistent file hygiene.
• Manage version control and “single source of truth” practices, preventing confusion, loss of quality, duplicated assets, or incorrect public release.
• Coordinate with the Social Media Director, Safeguarding Officer, Campaign Managers, and Automation & Systems teams to align library structure with workflows and publishing needs.
• Flag risks, gaps, duplication, or misuse (e.g., missing consent, unclear rights, unapproved assets, outdated versions, incorrect tagging) and route issues to the right owners.
• Support content distribution readiness by ensuring assets are stored in the correct location, correctly named, correctly tagged, and marked for approved use.
• Contribute to continuous improvement by refining systems, templates, and guidance as volume increases and the C.I.C scales.

This role is not suitable if you:

• Dislike structure or admin
• Prefer fast-paced creative chaos
• Struggle with confidentiality
• Are uncomfortable working with sensitive content
• Need immediate paid work

Important to Be Clear

This is:

• A volunteer role within a Community Interest Company
• Unpaid during the build phase
• A critical infrastructure role

Paid opportunities will be introduced as the organisation becomes financially sustainable.

Next Steps

Shortlisted applicants will be invited to:

• A systems-focused discussion
• A values and safeguarding conversation

If you are someone who understands that order creates safety, systems create scale, and structure creates longevity, this role is for you.

A Final Word
Content systems are about people, not files.

If you know that:
Order protects dignity and safety
Structure is a safeguarding issue
Consistency keeps systems trustworthy

The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking a Volunteer Fundraising Officer to support SSI’s financial sustainability and growth. This role will focus on securing funding through grant writing, donor engagement, and community fundraising initiatives, ensuring SSI can continue delivering its mission and expanding its social impact.

Key Responsibilities

• Identify, research, and pursue grant opportunities, donor funding, and community fundraising streams.

• Develop high-quality, persuasive, and compliant funding proposals and applications.

• Maintain SSI’s funding tracker, calendar, and reporting systems.

• Build and maintain relationships with funders, local partners, and community stakeholders.

• Support outcome and impact reporting to funders and the board.

• Contribute to SSI’s fundraising strategy and advise on opportunities for growth.

Core Duties

• Ensure fundraising and grant activities align with SSI’s mission and compliance standards.

• Exercise professionalism, diligence, and integrity in all fundraising matters.

• Safeguard financial accuracy and transparency in proposals and reports.

• Collaborate with internal teams to gather data, stories, and supporting evidence for applications.

• Create compelling marketing materials to promote fundraising initiatives across various channels.

• Join working groups or project committees related to fundraising and development.

Expectations of the Role

• Attend and contribute to team meetings and planning sessions.

• Stay informed about trends in funding, social enterprise, and community development.

• Participate in project groups or campaigns where relevant to fundraising objectives.

• Maintain confidentiality and uphold SSI’s ethical standards, including diversity and inclusion.

About You

Essential

• Commitment to SSI’s mission and community impact.

• Strong communication, collaboration, and organisational skills.

• Experience in fundraising, grant writing, or donor management.

• Solutions-driven mindset, with attention to detail and accuracy in proposals and budgets.
   

Desirable

• Knowledge of social enterprise, food systems, sustainability, or community engagement.

• Understanding of finance, governance, or nonprofit operations.

• Lived experience of food insecurity or involvement in community-led initiatives.

What We Offer

• Opportunity to contribute to a purpose-driven social enterprise with measurable community impact.

• Hands-on experience in fundraising, grant writing, and donor management.

• Networking opportunities through community events and partnerships.

• Reimbursement of reasonable travel and meeting expenses.

• Training and professional development to support growth and impact on SSI’s mission.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role and relevant experience.

This Role Ensures Content Reaches Its Full Potential

At Tell My Truth and Shame the Devil C.I.C., we create thousands of pieces of content daily, but content is only effective when it reaches and resonates with communities.The Ambassador Content Enablement Officer ensures that our network of ambassadors knows exactly how to use content effectively, aligning messaging, timing and call-to-actions to maximise impact.This is not a content creation role. It is a teaching, coordination and enablement role critical to turning production into real-world change.

Purpose of the the role:

Train and guide ambassadors on how to use CIC content across platforms. Deliver weekly “what to post” packs with clear instructions. Ensure content is used safely, ethically and effectively. Collect feedback from ambassadors and report trends back to creators and leadership. Monitor adoption and alignment with campaign and CIC priorities. You are the bridge between content and community action.

About the role:

The Volunteer Ambassador Content Enablement Officer plays a crucial role in empowering our community to share, speak and act with clarity and purpose. This role focuses on enabling ambassadors, volunteers and supporters to create and amplify content that aligns with our mission and values. Through this role, you’ll help transform individual voices into collective momentum, ensuring that every ambassador feels equipped to contribute meaningfully and that the organisation’s message is consistently visible, coherent and impactful.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in social media, content creation, community engagement or digital communications.
• Experience in Program or campaign management and Training or coaching distributed teams.
• Monitoring and reporting adoption and impact.
• Demonstrated ability to translate ideas, values, or initiatives into clear, engaging content.
• Deliver weekly “what to post” packs with clear instructions.
• Understands how content translates into real-world outcomes.

Desirable / Can Be Developed:

• Experience or confidence with basic graphic design, video or multimedia content tools. 
• Ability to interpret social media or content performance data to guide improvements.
• Growing confidence in mentoring volunteers or ambassadors in content creation.

Qualifications:

• Familiar with social media platforms, content tools and analytics. 
• Experience working with volunteers, ambassadors or community members to support content creation or advocacy. 
• Professional experience and practical skills are highly valued

Main Responsibilities/ Key Duties

• Act as the primary point of contact for ambassadors and volunteers regarding content creation and sharing.
• Provide guidance, tools and resources to enable community members to produce content that aligns with organisational messaging and values.
• Develop templates, guides and resources that make content creation accessible and effective for volunteers.
• Train ambassadors and volunteers on best practices for digital storytelling, social media posting and engagement.
• Review volunteer-generated content to ensure it reflects organisational values, tone and messaging standards.
• Monitor the impact of volunteer content and identify opportunities to amplify strong messages.
• Share insights with the Social media Director to inform strategy and future initiatives.
• Track volunteer engagement, content production and impact metrics where appropriate.
• Serve as a role model for authentic, values-aligned communication.
• Ensure all volunteer content and interactions uphold the organisation’s integrity and mission.

Safeguarding & Ethics Responsibility:

All content and ambassador guidance must align with:

• Trauma-informed principles.
• CIC safeguarding and ethical policies.
• Privacy and consent standards.
• You ensure ambassadors use content responsibly and safely.

What You Gain:

• Founding experience in community enablement at scale.
• Leadership and coordination skills in social media and volunteer management.
• Influence over the CIC’s outreach and impact.
• Priority consideration for future paid roles.
• Direct contribution to community trust, safety, and mobilisation.
• This role builds strategic facilitation, operational leadership and training expertise.

What This Role Is Not For:

This role is not suitable if you:

• Want to create content instead of enabling it.
• Avoid communication or teaching responsibilities.
• Prefer low-commitment volunteer work.
• Seek immediate paid employment.
• Are uncomfortable working with sensitive or trauma-informed content

 Important to Be Clear:

• This is a volunteer role during the build phase.
• It carries real responsibility for amplifying CIC impact.
• Paid roles will emerge as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• A practical discussion about ambassador enablement, workflows and feedback systems. 
• If you believe that great content is only as powerful as its use and that teaching and enabling others is a critical part of change, this role is for you.

A Final Word
Building bridges, not just content. Turning inspiration into action

If you know that: Every voice matters, every story counts. Impact matters more than reach.

Volunteer Role: Volunteer Programme Officer

Join a movement built on care, dignity, and community.

Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for an organised, supportive, people‑centred Volunteer Programme Officer to help keep our programmes running smoothly and ensure every volunteer feels welcomed, informed, and valued.

We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.

If you believe people deserve to be seen, heard, and supported — this role is for you.

What You’ll Do

As our Volunteer Programme Officer, you will:

• Support the coordination of volunteers across employability, wellbeing, digital skills, mentoring, and life‑skills programmes

• Manage volunteer communications, updates, and reminders to keep everyone connected and informed

• Help maintain rotas, schedules, and attendance records

• Assist with volunteer onboarding, inductions, and check‑ins

• Provide day‑to‑day support to volunteers delivering sessions and activities

• Gather feedback from volunteers and participants to help improve our programmes

• Work closely with the Volunteer Programme Manager and wider leadership team to ensure smooth, safe, trauma‑informed delivery

This is a hands‑on, people‑focused role where your work will directly support the rhythm, reliability, and heart of our movement.

What We’re Looking For

You’ll thrive in this role if you are:

• Warm, organised, and values‑driven

• Comfortable coordinating people, schedules, and information

• Skilled at communication and building supportive relationships

• Passionate about trauma‑informed, person‑centred practice

• Confident using basic digital tools (email, spreadsheets, messaging platforms)

• Ready to help build something meaningful from the ground up

Experience in volunteer coordination, community work, or programme support is helpful — but heart, care, and reliability matter most.

Why Join Us

• Be part of a new, community‑powered movement

• Support volunteers who are changing lives across East London

• Work alongside people with lived experience, empathy, and heart

• Gain programme coordination experience in a growing charity

• Make a real difference to adults who feel unseen and unsupported

Time Commitment

• 3–6 hours per week, flexible
• Based in London (with hybrid options)

We Welcome You

We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact

COMMUNICATIONS MANAGER @ REMIX

Tell the story. Build the hype. Amplify the movement.

REMIX is a youth charity with energy. We’re bold. We’re positive. We’re community-first. We back young Londoners with confidence, skills, networks, and opportunities to rise — on their terms, in their voice, with their power.

Now we’re looking for a Communications Manager who can help us share that energy with the world — someone who can turn our mission into messages that land, inspire, and spark movement.

We want someone who is:

• A natural storyteller with a feel for youth culture and community

• Creative, vibrant, and full of ideas that cut through the noise

• Confident writing for social media, newsletters, and campaigns

• Excited by branding, messaging, and building a public voice

• Passionate about using communication to uplift young people and shift systems

What you’ll actually do:

• Shape REMIX’s tone of voice and keep it youthful, bold, and positive

• Create social media content that feels modern, scroll‑stopping, and full of life

• Write posts, updates, newsletters, and stories that showcase our impact

• Build hype around our programmes, events, and opportunities

• Help develop campaign messaging that champions youth voice and social mobility

• Work with our designers, volunteers, and CEO to keep our comms aligned and exciting

• Make sure REMIX looks and sounds like the youth-powered movement it is

This is your chance to define how a movement speaks.

Why this role matters:

Young people deserve a charity that speaks their language — energetic, hopeful, unapologetically positive. Your words will help REMIX:

• Reach young people

• Inspire volunteers

• Engage partners

• Build a brand that feels modern, exciting, and community-powered

Your voice becomes part of the story young Londoners rise from.

Who this is perfect for:

• Creatives who love writing, storytelling, and social media

• People who vibe with youth culture, Shoreditch energy, and community impact

• Anyone who wants to use their communication skills for something meaningful

• People who want to help build a movement, not just a charity

If you’re ready to shape the voice of REMIX and amplify our mission — we want you.

Let’s build something powerful together.

REMIX

Rephael House are looking for a creative and committed volunteer to support our social media presence and help us reach more people in need.

Role Purpose

The Social Media Volunteer will help raise the profile of Rephael House, promote our services, strengthen engagement with our community, and support our fundraising efforts through effective online storytelling and digital communication.

Key Responsibilities

• Develop and suggest ideas for engaging social media posts across Facebook, Instagram, and TikTok.
• Create visually appealing content (graphics, short videos, reels, stories) aligned with our messaging.
• Plan and schedule posts to ensure consistent communication.
• Work with the CEO and wider team to understand priorities, themes, campaigns, and upcoming events.
• Help shape a simple social media strategy to promote our services and increase our reach.
• Support campaigns aimed at raising awareness, increasing referrals, and encouraging donations.
• Monitor engagement and suggest improvements to help us grow.
• Ensure content reflects our values, tone, and safeguarding standards.

What We’re Looking For

• Experience with social media platforms (Facebook, Instagram, TikTok) or a willingness to learn.
• Creative mindset with an eye for design and impactful storytelling.
• Good written and verbal communication skills.
• Strong organisation and planning abilities.
• Ability to work independently and reliably.
• Interest in mental health, community support, or the charity sector.

What You’ll Gain

• Experience working in a small but passionate charity.
• Opportunity to build your social media and digital marketing portfolio.
• Flexibility to volunteer remotely and fit around your schedule.
• The chance to make a meaningful impact by helping vulnerable people access support.

Main responsibilities 

Provide thought leadership on the role of safeguarding in Easing Anxieties’ fundraising, marketing, communications, and help keep everyone involved safe and to the standards set.

Translate the risks and opportunities of digital for other trustees, to enable the board as a whole to engage in an informed way.

Take the lead in evaluating safeguarding procedures for the future of Easing Anxieties for the board.

Provide strategic oversight of Easing Anxieties implementation.

Draw on your networks to support our work.

Help ensure that the executive / operations teams have the capabilities that they need to implement the strategy.

Provide safeguarding training for all board and trustee members

Qualities of a safeguarding trustee

Having an investment and understanding of children’s safety 

Have clear past in safeguarding or HR roles 

Have good and clear interpersonal and communication skills 

Ability to work with conflict and emotionally distressing matters.

Ability to produce and develop guidance and resources.

Long-term commitment to Easing Anxieties

In addition to the above, the Digital trustee has the same responsibilities and qualities as all trustees:

Responsibilities of all trustees

Support and provide advice on Easing Anxieities’s purpose, vision, goals and activities. 

Approve operational strategies and policies, and monitor and evaluate their implementation.

Oversee Easing Anxieites’ financial plans and budgets and monitor and evaluate progress. 

Ensure the effective and efficient administration of the organisation.

Ensure that key risks are being identified, monitored and controlled effectively.

Review and approve [charity name]’s financial statements.

Provide support and challenge to [charity name]’s CEO in the exercise of their delegated authority and affairs.

Keep abreast of changes in [charity name]’s operating environment.

 Contribute to regular reviews of [charity name]’s own governance.

Attend Board meetings, adequately prepared to contribute to  discussions.

Use independent judgment, acting legally and in good faith to promote and protect Easing Anxieites’ interests, to the exclusion of their own personal and/or any third party  interests.

Contribute to the broader promotion of Easing Anxieites’ objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

 Essential qualities and attributes of all trustees

Willingness and ability to understand and accept their responsibilities and liabilities as  trustees and to act in the best interests of the organisation.

Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

Effective communication skills and willingness to participate actively in discussion. 

A strong personal commitment to equity, diversity and inclusion.

Enthusiasm for our vision and mission.

Willingness to lead according to our values Easing Anxieites. 

Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Terms of appointment

Terms of office

Trustees are appointed for a [2] year term of office, renewal for [2] further terms to a maximum of [10] years.

This is a voluntary position, but reasonable expenses will be reimbursed.

Time commitment

Attending [4] Board meetings annually. Currently meetings are held remotely.

You will be a member of a sub-committee which will meet [6] times in a year.

This Role Turns Strategy into Impact

At Tell My Truth and Shame the Devil C.I.C., content and ideas are only as powerful as their execution. The Campaign Manager ensures that our messaging, campaigns and launches reach the right people, at the right time, in the right way.You are the operational lynchpin between strategy, creators, analysts and ambassadors, translating insight and content into measurable outcomes — whether that’s donor growth, volunteer mobilisation or VFAP engagement. This is not a creative role; it is a precision, execution, and optimisation role.

Purpose of the role:

Plan, execute, and optimise multi-platform campaigns. Manage paid ad campaigns for donations, volunteer recruitment, and ambassador activation. Align landing pages, creatives, and content across platforms. Track campaign performance and pivot strategies in real time. Coordinate across analysts, content creators, and automators for seamless delivery. Your work ensures that strategy becomes tangible, actionable, and results driven.

About the role:

The Volunteer Campaign Manager will support the planning, coordination and delivery of digital campaigns and platform launches that raise awareness, drive engagement and support organisational goals. This role focuses on helping manage campaign timelines, messaging and performance tracking across media and launch activities.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience supporting or managing digital campaigns, media, marketing initiatives or launch activities (professional, academic, freelance or volunteer).
• Basic understanding of advertising platforms (e.g. Google Ads, Meta Ads, LinkedIn Ads or similar) and campaign structures.
• Experience, or strong familiarity, with campaign planning, timelines and coordination across multiple channels.
• Familiarity with digital tools used for campaign management, collaboration or reporting.
• Strong organisational skills and attention to detail, particularly during campaign launches.

Desirable / Can Be Developed:

• Experience or interest in paid digital advertising, growth marketing or campaign launches.
• Awareness of campaign performance metrics and how insights are used to improve results.
• Ability to coordinate campaign timelines and launch activities across teams.

Qualifications:

• Formal qualifications are not required but desirable.
• Experience in marketing, digital advertising, communications, business or a related field is valued 

Main Responsibilities/ Key Duties

• Support the planning, setup and coordination of paid digital campaigns and platform or product launches.
• Assist in managing campaign timelines, launch checklists and key milestones to ensure activities are delivered on schedule.
• Work with marketing, communications and technical teams to align messaging, creative assets, targeting and launch requirements.
• Help monitor paid campaign performance, budgets and spend, flagging issues or opportunities for optimisation.
• Collaborate closely with Social media Director, Social Media Analysts and Insights Officer.
• Support basic analysis and reporting on campaign results, using platform insights and analytics tools.
• Report campaign performance to the leadership team.
• Maintain documentation of campaign strategies, budgets and outcomes.
• Assist with audience targeting, creative testing and campaign adjustments based on performance data.
• Ensure campaigns and launch activities follow organisational guidelines, brand standards and data protection requirements.
• Support post-launch reviews to capture feedback and contribute to continuous improvement of future campaigns.
• Communicate clearly with stakeholders, providing updates and supporting coordination across teams.

What You Gain:

• Hands-on campaign leadership experience in a high-impact CIC.
• Founding contributor status.
• Operational and strategic credibility.
• Experience coordinating multi-disciplinary teams
• Priority pathway to future paid roles.
• This role builds executive-level experience in campaigns, optimisation and social impact delivery.

What This Role Is Not For:

• Want a purely creative role without operational responsibility.
• Avoid data-driven decision-making.
• Are uncomfortable working with sensitive or trauma-informed content.
• Expect immediate paid employment

Important to Be Clear:

• This is a volunteer role during the build phase.
• It carries real authority over execution and delivery.
• Paid roles will emerge as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to

A values-led discussion.

• A practical campaign and execution scenario conversation.
• If you believe that impact is built on disciplined execution, not just ideas and that strategy without action is wasted potential, this role is for you.

A Final Word

Events bring people together. Safety keeps them coming back.

If you know that: Inclusive spaces protect dignity.