Director of fundraising and events volunteer roles

Hackney Migrant Centre (HMC) is seeking to recruit a Chair to support our work and  ensure financial and organisational stability as we implement our newly developed Strategic Plan for 2025-2028. Our current Chair is stepping down at the end of her three-year term. We have recently appointed a new Vice-Chair, an experienced Treasurer in post for over a year, and our CEO has now been in post for over 18 months, providing continuity and stability in leadership. This is an opportunity for someone with previous Board experience to coordinate and lead the Board of Trustees and make an important contribution to the work of this well-respected local charity at a crucial time in its development.

HMC was established in 2007 to provide advice and support to migrants to help them overcome problems with their immigration status and in accessing services. We welcome all migrants, regardless of immigration status or nationality. With the help of a team of professional advisors and volunteers, we delivery immigration, housing and welfare advice and provide a range of holistic advocacy and support services in a community setting. We work to support visitors to address urgent problems they are facing, and address long term challenges relating to insecure immigration status, homelessness and destitution.

As the external environment for migrants has become increasingly challenging and funding pressures have intensified, we have had to review and adapt the scope of our work. Over the past two years, the staff team has reduced to a team of five, with most roles being part-time. We now have an annual budget of just over £300,000 and are in the process of reviewing what we can realistically achieve, as well as how we can become more resilient and financially sustainable.

We welcome applications from people from a range of backgrounds and experience who would be happy to take up this exciting challenge. We are particularly keen to recruit trustees with lived or learned experience of migration to the UK.

If you would like to be considered, please apply by Monday 2 February 2026, attaching a CV and a brief statement outlining why you are interested in the role and what you could bring to it (no more than two sides of A4). 

See the job description below for further details and for more information about our website.

Thank you for your interest, and we look forward to receiving your application!

Could you help shape the future of NDAS? We’re looking for new trustees to join the board of Northumberland Domestic Abuse Services.

This is a meaningful opportunity to use your skills and experience to make a real difference, while developing your own governance knowledge and being part of a supportive, committed Board.

Northumberland Domestic Abuse Services (NDAS) has been supporting people affected by domestic abuse since 2003. We provide free, confidential emotional, practical and therapeutic support to women, men, children and young people, helping survivors to cope, recover and move forward. Alongside this, we deliver prevention education to reduce the number of people who go on to experience or cause domestic abuse.

Who we’re looking for

We’re keen to hear from people from a range of backgrounds and lived experiences. In particular, we would welcome Trustees with experience in:

• Finance / financial management

• Human Resources

• Legal expertise

You don’t need previous trustee experience, what matters most is a commitment to our values, a willingness to learn, and a desire to help NDAS grow and thrive.

What being a Trustee involves

As a Trustee, you’ll help guide the strategic direction of NDAS, ensure good governance, and support the charity to continue delivering high-quality services across Northumberland.

• Board meetings take place quarterly and usually last around 2 hours, held at our Hexham office

• Additional commitments include:

  • An Annual General Meeting

  • Occasional sub-committee meetings

  • A Board development day

  • Occasional NDAS events

• The average time commitment is around 4 hours per month, with some periods requiring a little more time

Trustee roles are voluntary, with reasonable expenses reimbursed.

Why join NDAS?

• Be part of a charity with a strong reputation and excellent track record

• Use your skills to support survivors and help prevent domestic abuse

• Develop your governance, leadership and strategic experience

• Join a friendly, passionate Board committed to making a difference in Northumberland

Find out more – Open Evening

We’re holding an informal open evening for anyone interested in learning more about NDAS and the trustee role:

Thursday 26 February
6pm – 8pm
NDAS Office, Hexham

To attend, please get in touch. 

Individually and as part of the Trustee team to be the ‘guardians of charitable purpose’, making sure that all Board and Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably. 

To act reasonably and prudently in all matters relating to the charity and always bear the interests of The Hospice of St Francis in mind.

In certain circumstances, provide high-level entry to other organisations and institutions to which the charity might not otherwise have access, to further the interests of the beneficiaries of the charity

Individually and as part of the Trustee team to be the ‘guardians of charitable purpose’, making sure that all Board and Committee decisions put the needs of the beneficiaries first; safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation ensuring these assets are used well, and in ensuring that the charity is run sustainably. 

To act reasonably and prudently in all matters relating to the charity and always bear the interests of The Hospice of St Francis in mind.

In certain circumstances, provide high-level entry to other organisations and institutions to which the charity might not otherwise have access, to further the interests of the beneficiaries of the charity

Main duties and Responsibilities:

· Set and maintain vision, mission and values

· Develop strategy, set overall policy, define strategic objectives and evaluating performance against agreed targets

· Assure continuous compliance with the legal and regulatory standards governing the operation of the charity, the charity governing document and any other relevant legislation, updating the articles of association as required.

· Assure proper financial control and ensure the application of resources is exclusively in pursuance of the charitable objects i.e. the charity must not spend money on activities that are not included in its objects, no matter how worthwhile or charitable those activities are

· Assure the effective and efficient administration of the charity including funding, insurance and premises

· Assure that The Hospice of St Francis pursues its objects as defined in its governing document (e.g. the promotion of any charitable purpose for the benefit of the community in the district of providing palliative care at the Hospice, at patients home, in our Spring Centre and in the community, and in particular the advancement of education, the protection of health and the relief of distress and sickness)

· Assure employment procedures and policy and procedures for volunteering are compliant with legislation and regulation, subject to regular review and support the fulfilment of strategic objectives

· Assure risk assessments for all aspects of the business are carried out including accurate and timely reporting using the format of risk registers

· To contribute to, assure and maintain effective performance of the Board and Committees, including systems and processes for external assessment of these arrangements

· Support the CEO and Executive Team to fulfil their delegated responsibilities and hold them to account for delivery of strategic objectives

· To attend Board meetings quarterly, up to two Board awaydays annually and serve as a member of up to two Committees.

· Operate as a member of the Board of Trustees

· Able to be registered as a Directors of the Charity at Companies House, sharing ultimate responsibility for governing the charity and directing how it is managed and run. 

· Act as an ambassador supporting the work of the Hospice in generating income and in its relationship with the communities served.

Term of Office

Appointments are made on an initial 4 year term, with annual appraisal, with the option to serve a second term.

Where a Trustee has completed two terms and is selected as Chair of the Board of Trustees, or asked to undertake specific project work their term of office will be reset by People Governance Committee and ratified at the AGM.

Location: Shepherd’s Bush, West London

Time Commitment: Approx. 1–2 days per month (including quarterly board meetings and annual Away Day)

Type: Voluntary

Start Date: Early 2026

Join a unique West London charity creating lasting change in people’s lives

The Upper Room is seeking a Chair of Trustees (Designate) to join our Board in 2025/26 and, after a year of active trusteeship and shadowing, to step into the role of Chair when our current Chair reaches the end of their tenure in 2027.

This is an exceptional opportunity for a passionate, values-led individual to help shape the next phase of our work, from strategic resilience to community innovation.

About Us

From small beginnings more than 35 years ago The Upper Room has grown into a thriving charity with an annual budget of around £650K.

Food provision has always been at the heart of what we do. UR4Meals serves approximately 40,000 meals a year, operating five days a week.

UR4Driving works with ex-offenders and young people identified as at risk of offending. We help them pass their driving theory test, and then provide free driving lessons. Last year 37 students gained a full driving licence with us. This has a significant impact on their employability and self-esteem, and dramatically reduces re-offending.

UR4Jobs helps people become work-ready, and supports their wellbeing.

We are still based in our original home at St Saviour’s Church near Shepherd’s Bush in west London.

About the Role

As Chair, you’ll lead a committed and skilled Board of Trustees, working closely with our CEO and senior team to guide strategy, ensure good governance and champion our impact.

You’ll also play a key role externally, acting as an ambassador to funders, partners and supporters.

We’re looking for someone who can

• Provide strategic leadership through a period of growth and innovation
• Foster a culture of inclusion and respect, both on the Board and across the organisation - Support and challenge the CEO, acting as a critical friend and sounding board
• Ensure excellent governance, compliance and risk management
• Represent the charity publicly, building relationships and influence

About You

We welcome candidates with prior Board experience as a Trustee, Chair or Non-Executive Director, and a strong commitment to social justice.

We especially encourage applications from those with lived experience of disadvantage, as well as those from under-represented backgrounds, including individuals from Black, Asian and minority ethnic communities.

We’re interested in candidates with

• A clear understanding of charity governance and the role of a Chair
• Strong leadership and interpersonal skills
• Strategic thinking and sound judgement
• A collaborative, values-driven approach
• The time, energy and commitment to make a lasting difference

Additional experience in fundraising, partnerships, organisational development or public sector engagement would be welcome, though not essential.

Time Commitment

• As a Trustee in 2025/ 26 (approx. 1–2 days per month)
• Transition to Chair in 2027, subject to mutual agreement and Board approval
• Quarterly evening Board meetings (in person in London)
• Annual summer Away Day with staff and trustees
• Optional involvement in sub-committees or events depending on interest and availability
• Representing the charity at local events

Why Now

By inviting a prospective Chair to join our Board as a Trustee in 2025/26, we can ensure a smooth, informed transition, with the support and handover of our current Chair, and plenty of time for deep onboarding and relationship-building.

The new Chair will help consolidate our growth, and lead our Board through the next chapter, ensuring our mission continues to serve those who need us most in the years ahead.

How to Apply

Please send your CV and a brief covering letter explaining your interest and suitability to the Upper Room.

If you would like to have an informal conversation before applying, feel free to reach out via email to arrange a call.

Because we are planning for the long term we are not placing a deadline on this process. However, we aim to appoint in the first quarter of 2026.

Interviews will be held in two stages, including an in-person meeting with key Board and staff members.

Trustees - Parkrun

We’re pleased to announce an exciting opportunity for two trustees.

Parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet.

Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2025, we have recorded over 120-million instances of walking, jogging, running, and volunteering.

Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.

Now in its 22nd year, parkrun spans over 2,800 locations in 23 countries with more than 11 million people registered, and counting. And we have really only just begun.

The role

We are excited to announce that we are now recruiting two new trustees for parkrun’s Global Board. The new trustees will bring their diverse perspectives to provide valuable support to the parkrun charity in making the world a happier and healthier place and deliver on our global objectives.

Our trustees and committee members are a vital part of our volunteering community. While the role is unpaid, reasonable expenses will be reimbursed

What is it?

This is an opportunity to work with a diverse, passionate board and leadership team where you can play a pivotal role in helping us to achieve our ambitious five-year global strategy. By becoming a trustee on parkrun’s Global Board, you will help to shape the future of the world’s largest health and wellbeing movement.

Being a trustee is more than simply attending board meetings; it offers you the chance to be part of something that really matters and brings all types of people together. In this position, you will bring your unique expertise to help break down barriers to physical activities, and you will see the positive effects of your work in the wider parkrun community, every weekend.

Who are we looking for?

Our Trustees bring a range of skills and experience to the charity. As we expand further across the world, we are specifically looking for global experience and with one of these two skill sets and experiences:

• Knowledge of sports governance, whether in a National Governing Body or other similar entity, and safeguarding.

AND / OR

• Significant experience as an Ambassador and/or Event Director at parkrun. We are open to applications from our international volunteers.

Knowledge and experience of digital, charity governance or fundraising within a charity would also be preferred. One of the two profiles could also have the ability and experience to fulfil the role of Welfare and Safety Lead for the Board.

The time commitment is estimated at 1-2 days per month. This includes attending usually four board meetings a year, as well sub-committee meetings as required (sub-committees are usually virtual), and any annual gatherings. Trustees usually join one or two sub-committees.

The deadline for applications is 1 February 2026.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Dancers’ Career Development (DCD) is the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers.

We are seeking a new Co-opted Committee Member with finance expertise and an interest in dance to join our welcoming and experienced Finance, Audit & Risk Sub-Committee of the Board of Trustees. Our ideal candidate will have a good understanding of the requirements of charity governance and risk.

For full details, including how to apply, please download the role information pack from our website. 

Application deadline: Monday 9 February 2026.

We are seeking someone who has experience of being a Treasurer or Finance, Audit & Risk Committee Member (preferably in the charity sector) and has a good understanding of the requirements of charity accounting and governance.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

Community engagement charity Sobus is looking for talented, passionate individuals to join our Board of Trustees.  We are looking for a new Trustee Treasurer to help guide the charity through a time of exciting opportunity and development.

It's an exciting time for Sobus, as we look to refresh our service offer, and maximise the investment opportunity following the disposal of a property in 2024.

Our overarching aim is to “strengthen local communities”, through the provision of infrastructure support to the local voluntary sector in the borough of Hammersmith & Fulham and supporting business communities around our North Kensington hub. 

Our work is focussed on five main areas:

• Voice & Representation
• Information & Intelligence
• Brokerage & Partnerships
• Capacity Building & Business Support
• Affordable Premises (through the provision of our business hubs in Fulham and North Kensington)

Trustee Treasurer: We are seeking a committed individual with a proven, professional track record of financial management and leadership at the highest level, and a sound understanding and experience of the voluntary sector.  We need someone with significant experience of leading long-term strategic development and driving financial sustainability.

You will share our vision and want to take a leading role in our journey to be recognised as an outstanding organisation. It would be a significant advantage if you have an understanding or experience of working in the voluntary and community sector, and even more so if you are a current or former resident of Hammersmith & Fulham or have a tangible, established and current connection with the area.

Sobus was formed in 2014 following a merger between the Community & Voluntary Sector Association and Fulham Community Partnership Trust. However, we were first established as the local CVS in Hammersmith & Fulham in 1998. 

Sobus is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people that we support. We therefore warmly welcome applications from all suitably qualified candidates.

Selection process:

Candidates are requested to complete an application and a equalities monitoring form., and if shortlisted, an interview with our outgoing Treasurer, Chair of the Board of Trustees and the CEO.  t

For an informal discussion about the position, of for the Job Description and application form, contact the Sobus CEO, Sue Spiller

Fair Trade Wales is looking for a Chair who can use their skills to guide our strategic direction, lead our Board, support employees and champion Fair Trade in Wales.

Our mission is to drive a thriving and inclusive Fair Trade movement in Wales by developing communities, shaping policy, and creating global connections that support ethical and sustainable trade. We have an ambitious new strategy for 2025-2028 including our plans to grow - beginning with our current transition from a not-for-profit organisation to a registered charity.

If you care about justice and global equality, and want to support the growth of the Fair Trade movement, this role lets you shape Fair Trade Wales’ direction and strengthen connections across Wales and beyond. Join us for our next chapter. 

Fair Trade Wales is a company, limited by guarantee with not for profit status, and currently applying for charitable status. We work as part of the Hub Cymru Africa (HCA) partnership. Hub Cymru Africa is currently funded by the Welsh Government’s Wales and Africa programme.

Details

• Closing Date: 24 February 2026
• Interviews: 4/5 March 2026
• Time commitment: approx ½ day a month
• Approximately four Board meetings per year
• Regular 1-2-1s with Head of Fair Trade Wales
• Reward: Voluntary role with reasonable expenses and training covered
• Term: 3 years (with a possibility of further terms)
• Location: Online with one in person away day per year

Role Description

The role of the Chair leads the Board, ensuring its effectiveness in setting the organisation’s culture and direction, and maintaining high standards of governance. The Chair also manages the Head of the staff team to deliver the strategy, workplans and objectives. The Chair of the Board shares the same legal responsibilities as other members of the Board.

Responsibilities

• Lead the Board in setting and promoting the strategic direction of Fair Trade Wales, ensuring good governance and holding staff to account.
• Chair Board meetings (approx 4 per year), ensuring the Board functions effectively, meetings are led inclusively, and the Board carries out its duties.
• Line manage the Head of Fair Trade Wales including setting objectives, and regular one to one meetings to support and monitor progress.
• Ensures that the Board reviews its structure, effectiveness, delegations and key policies, and implements agreed changes as necessary.
• Represent Fair Trade Wales to decision-makers, partner organisations and the public, acting as an ambassador.

Key relationships 

• Other Fair Trade Wales Board members
• Head of Fair Trade Wales and other staff members
• Hub Cymru Africa partnership Chair and Head
• Current and potential funders and partners

Person Specification

Essential

• Commitment to Fair Trade principles and global responsibility
• Understanding of the voluntary sector and current issues affecting it 
• Ability to foster and promote a collaborative environment 
• Ability to motivate staff and Board members
• Experience of chairing or facilitating
• Ability to listen, engage effectively and build relationships
• Understanding the differences between strategic and operational leadership

Desirable

• Ability to speak Welsh
• Experience of working with or as part of a Board or other type of strategic leadership
• Understanding of the resource constraints of a small organisation 
• Awareness of charity/not-for-profit governance
• A broad understanding of charity finance and funding
• Experience of working with Government, the Senedd and civil society in Wales

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Cadeirydd

Mae Cymru Masnach Deg yn chwilio am Gadeirydd sydd yn gallu defnyddio eu sgiliau i arwain ein cyfeiriad strategol, arwain ein Bwrdd, cefnogi staff, a hyrwyddo Masnach Deg yng Nghymru.

Ein cenhadaeth ydy ysgogi mudiad Masnach Deg llwyddiannus a chynhwysol yng Nghymru, trwy ddatblygu cymunedau, siapio polisi, a chreu cysylltiadau byd-eang sy'n cefnogi masnach foesegol a chynaliadwy. Mae gennym strategaeth newydd uchelgeisiol ar gyfer 2025-2028, sy'n cynnwys ein cynlluniau i dyfu – sydd yn dechrau gyda'n cyfnod presennol o drawsnewid o fod yn sefydliad nid-er-elw i fod yn elusen gofrestredig.

Os oes ots gennych chi am gyfiawnder a chydraddoldeb byd-eang, ac eisiau cefnogi twf y mudiad Masnach Deg, mae'r rôl hon yn caniatáu i chi siapio cyfeiriad Cymru Masnach Deg a chryfhau cysylltiadau ar draws Cymru ac ymhellach. Dewch i ymuno â ni ar gyfer ein pennod nesaf.

Mae Cymru Masnach Deg wedi'i sefydlu fel cwmni, wedi'i gyfyngu drwy warant gyda statws nid-er-elw., sydd ar hyn o bryd, yn gwneud cais am statws elusennol. Rydym yn gweithio fel rhan o bartneriaeth Hub Cymru Africa (HCA). Ar hyn o bryd, mae Hub Cymru Africa yn cael ei ariannu gan raglen Cymru ac Affrica Llywodraeth Cymru.

Manylion

• Dyddiad Cau: 24 Chwefror 2026.
• Cyfweliadau: 4/5 Mawrth 2026
• Ymrwymiad amser: tua ½ diwrnod y mis
• Tua phedwar cyfarfod Bwrdd y flwyddyn
• Cyfarfodydd wyneb yn wyneb rheolaidd gyda Phennaeth Cymru Masnach Deg
• Gwobr: Rôl wirfoddol gyda threuliau rhesymol a hyfforddiant yn cael eu talu
• Tymor: 3 blynedd (gyda phosibiliad o ragor o dermau)
• Lleoliad: Ar-lein gydag un diwrnod i ffwrdd mewn person y flwyddyn 

Disgrifiad o'r Rôl

Mae rôl y Cadeirydd yn cynnwys arwain y Bwrdd, sicrhau ei fod yn effeithiol o ran gosod diwylliant a chyfeiriad y sefydliad, a chynnal safonau uchel o lywodraethiant. Mae'r Cadeirydd hefyd yn rheoli Pennaeth y tîm staff i gyflawni'r strategaeth, cynlluniau gwaith a'r amcanion. Mae Cadeirydd y Bwrdd yn rhannu'r un cyfrifoldebau cyfreithiol ag aelodau eraill y Bwrdd.

Cyfrifoldebau

• Arwain y Bwrdd i osod a hyrwyddo cyfeiriad strategol Cymru Masnach Deg, a sicrhau bod y Bwrdd yn cael ei lywodraethu'n dda, a dwyn staff i gyfrif. 
• Cadeirio cyfarfodydd Bwrdd (tua 4 y flwyddyn), a sicrhau bod y Bwrdd yn gweithredu'n effeithiol, bod cyfarfodydd yn cael eu harwain yn gynhwysol, a bod y Bwrdd yn cyflawni ei ddyletswyddau.
• Gweithredu fel rheolwr llinell ar gyfer Pennaeth Cymry Masnach Deg, gan gynnwys gosod amcanion, a chyfarfodydd un i un rheolaidd i gefnogi a monitro cynnydd.
• Sicrhau bod y Bwrdd yn adolygu ei strwythur, effeithiolrwydd, dirprwyiaethau a pholisïau allweddol, a'i fod yn gweithredu newidiadau y cytunwyd arnynt ôl yr angen.
• Cynrychioli Cymru Masnach Deg i benderfynwyr, sefydliadau partner a'r cyhoedd, gan weithredu fel llysgennad.

Perthnasoedd allweddol

• Aelodau eraill o Fwrdd Cymru Masnach Deg 
• Pennaeth Cymru Masnach Deg ac aelodau eraill o staff
• Cadeirydd a Phennaeth Hub Cymru Africa 
• Cyllidwyr a phartneriaid presennol a phosib 

Manyleb Person

Hanfodol

• Ymrwymiad i egwyddorion Masnach Deg a chyfrifoldeb byd-eang
• Dealltwriaeth o'r sector gwirfoddol a'r materion presennol sy'n effeithio arno
• Y gallu i feithrin a hyrwyddo amgylchedd cydweithredol
• Y gallu i ysgogi staff a chynghorwyr y Bwrdd
• Profiad o gadeirio neu hwyluso
• Y gallu i wrando, ymgysylltu'n effeithiol a chreu perthnasoedd
• Dealltwriaeth o'r gwahaniaethau rhwng arweinyddiaeth strategol a gweithredol

Dymunol

• Y gallu i siarad Cymraeg
• Profiad o weithio gyda, neu fel rhan, o Fwrdd neu fath arall o arweinyddiaeth strategol
• Dealltwriaeth o gyfyngiadau sefydliad bach o ran adnoddau
• Ymwybyddiaeth o lywodraethu elusen/nid-er-elw
• Dealltwriaeth eang o faterion cyllid a chyllido elusen 
• Profiad o weithio gyda'r Llywodraeth, y Senedd a chymdeithas sifil yng Nghymru

BOARD MEMBER – EAST MIDLANDS, VOLUNTARY, FULL EXPENSES REIMBURSED

· Do you want to be a part of a vibrant and ambitious charity that delivers services to homeless people and others with a range of support needs?

· Do you have expertise in Housing or Finance?

· Do you have ambition to Chair a Board Committee?

· Do you want to contribute to the strategic direction of our successful and expanding organisation?

· Do you have a strong social conscience and the commitment to make a difference?

· If you have the motivation, vision and enthusiasm to join us in this exciting and challenging role, apply today!

Who Are We?

Framework is a registered charity delivering housing support, health, and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work. We provide access to treatment for people with mental health issues and those using alcohol or substances, and we join up services for homeless people with multiple and complex needs.

Our 70 services across Derbyshire, Leicestershire, Lincolnshire, Nottingham, Nottinghamshire and Sheffield support more than 18,000 people each year and accommodate more than 1,300 people at any one time. Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better for our service users and those around them.

What We’re Looking For:

We are particularly keen to hear from people with expertise in Housing and Finance a finance/accounting qualification is essential). At least two successful candidates will also become members of the Audit and Risk Management Committee (ARM), with one having future aspirations to become the Chair of the ARM Committee.

By joining our Board of Trustees, you will be working alongside the Senior Leadership Team to navigate an external environment that is challenging and continually changing: budgets for support services have been drastically cut so we have to think carefully about how to create efficiency without compromising on quality.