Diversity volunteer roles

Join the team!  - Bring your energy, positivity, and enthusiasm to our Cheer Squad and help inspire participants in running events, that are fundraising on behalf of MumsAid.

Purpose of Role 

As a MumsAid Cheer Squad Volunteer, you’ll be the energetic, encouraging presence along the fundraising event route. Your cheers and support will motivate participants, help them reach the finish line, and make each event memorable for everyone involved. 

What will you be doing? 

• Cheer, clap, and use provided materials to boost participants’ energy and motivation. 

• Be part of a team creating a lively, positive, and fun atmosphere. 

• Engage with participants and their families, celebrating their efforts. 

• Help make MumsAid events inspiring and memorable. 

What skills and qualities can you bring? 

• Warm, welcoming, and friendly personality. 

• Energetic and enthusiastic, able to cheer and encourage in a supportive way. 

• Comfortable being outdoors in all weathers. 

• Able to stand for several hours or bring something to sit on. 

• Able to travel independently to the event. 

• Reliable, punctual, and committed. 

• Supportive of equality, diversity, and inclusion. 

What is in it for me? 

• Join a friendly, welcoming volunteer team. 

• Be part of a supportive, community-focused charity. 

• Gain experience in volunteering and events. 

• Receive clear communication and support from the MumsAid events team, including event details and meeting points. 

• Volunteer t-shirt and cheer materials. 

• Snacks and drinks during your volunteer shift. 

• Reimbursement of pre-agreed travel expenses (with receipts). 

Position Summary:
Leads the Talent Acquisition team to deliver efficient, compliant, and inclusive recruitment processes, ensuring alignment with workforce planning forecasts and organisational goals. Manages sourcing, selection, and candidate experience while collaborating with the Workforce Planning team to anticipate future talent needs.

Key Responsibilities:

Recruitment Strategy Execution

• Oversee end-to-end recruitment processes for assigned business units, from job briefings to offer management.

• Partner with the Workforce Planning team to align sourcing strategies with long-term talent demands and skills gap analysis.

• Implement proactive talent pipelines (e.g., LinkedIn, diversity networks) for critical and future-focused roles.

Team Management

• Manage and mentor Talent Acquisition Specialists/Coordinators, setting KPIs for time-to-fill, candidate quality, and diversity hiring.

• Conduct regular performance reviews and identify training needs to upskill the team.

Employer Branding & Candidate Experience

• Promote the organisation’s EVP through job postings, social media campaigns (in partnership with the Talent Communications Team), and candidate interactions.

• Ensure a positive candidate journey by resolving escalations and maintaining clear communication.

Compliance & Best Practices

• Ensure adherence to UK employment law (e.g., right-to-work checks, GDPR) and internal policies.

• Audit recruitment processes to mitigate bias and align with DE&I goals.

Stakeholder Collaboration

• Partner with hiring managers and the Workforce Planning team to define role requirements and refine selection criteria.

• Share talent market insights (e.g., competitor hiring trends, salary benchmarks) to inform workforce planning strategies.

• Collaborate with the Team Leader: Onboarding to ensure a smooth handover post-offer acceptance.

Requirements:

• Education & Certification: CIPD Level 3 qualification or equivalent (e.g., HR apprenticeship, NVQ Level 3 in HR).

• Experience: 3+ years in recruitment, including 2+ years in a supervisory role.

• Technical Expertise: Proficiency in relevant systems and programmes.

• Legal Knowledge: Working understanding of UK employment law and recruitment compliance.

• Collaboration: Proven experience engaging with workforce planning or HR analytics teams to align recruitment with business strategy.

• DE&I Focus: Experience designing inclusive hiring practices (e.g., blind CV screening, diverse interview panels).

About The Connection at St Martin’s

No one should have to sleep rough on London’s streets and everyone should get the support they need to find a place to call home. 

This is an exciting time for The Connection.  Although rough sleeping is increasing on our streets, we believe we have the solutions.  To meet the growing need for our help, we need to secure more resources.  We are planning a new fundraising strategy so that we can save lives, work more closely with health services and get more people into long term accommodation.

About the Role

To achieve this, we are looking for more fundraising expertise at Board level.  We are looking for a senior fundraising professional to join our active and skilled board.  Ideally you are a Fundraising Director working in a successful medium to large charity, with strong knowledge of highly effective, innovative fundraising teams.  You will guide us to get the best from the resources we put in and steer further investment to support ambitious growth.

We have a particular interest in major donor and corporate fundraising as these are areas where we have the opportunities for growth.  We are also keen to build relationships with senior leaders at funder organisations and encourage them to act as ambassadors to promote our cause.

The Connection has very strong brand recognition for our size due to our location in the centre of London and our long standing relationship with the BBC through the Radio 4 Christmas Appeal.  Help us with our step change in fundraising so that we can make a huge difference to people sleeping rough on our streets.

Closing Date: Tuesday 5th May
Interview Date: w/c Monday 11th May

An opportunity to join the Board of the Vivensa Foundation dedicated to radically improving how we all age.

About Vivensa Foundation

In the spring of 2025, the Dunhill Medical Trust changed its name to the Vivensa Foundation as part of a wider plan to better reflect its work as a funder and impact-intentional investor.

The name ‘Vivensa’ is inspired by the Latin word vivens, meaning to live, be alive, or to reside in — a reflection of the work we support our award-holders and investees to do. But this is more than a change of name — it reaffirms our commitment to funding the remarkable science and radical social change needed for people to age well on their terms.

It was back in the 1980s that the Board of the predecessor charity recognised that the shifting demographics would drive a need for investment in a high-quality research base to improve our understanding of the mechanisms of ageing and ageing-related disease and the delivery of innovation in the health and social care of older people. Since then, the Foundation has been funding some of the very best of the UK’s researchers and community innovators to do just that. 

The Foundation plans to play its part in three broad ways:

• investing in ideas
• connecting research and practice and
• fostering flourishing communities.

With our new identity and with our refreshed Strategic Framework and priorities for the next five years launched in April, we are looking forward to writing our next chapter.Our next five years will involve scaling our impact‑intentional investment portfolio, deepening our role in evidence-to-practice ecosystems, and strengthening our partnerships with communities across the UK.

About the Trustee opportunity:

Owing to a retirement, we welcome applications for the position of Trustee from candidates with expertise in one of the priority areas set out in our new plan. 

We will prioritise applications, from either:

• research active clinicians and academics with demonstrable expertise in translating research and evidence into practice or;
• professionals with a background in delivering innovative change in NHS or local authority settings, social care or housing provision with the experience and networks to turn the latest evidence into practice.

Vivensa Foundation values skills potential and lived experience. The work they fund means that they know all too well the negative impacts of inequity. They are therefore committed to promoting equity, diversity and inclusion in all areas of their work and improving the diversity of representation on their Board of Trustees and on their Committees and they welcome applications from global majority backgrounds.

Applications are invited from across the UK and Board and Committee meetings are held quarterly, with dates set in advance (the time commitment for each is around six days per year). The Board is collaborative and evidence-driven with a commitment to learning and good governance. While our office base is in central London, we offer the opportunity to attend meetings either in person or virtually. Although the role is unpaid, reasonable expenses, including travel and the need to cover caring responsibilities, will be reimbursed.

Ref: V267 | Support Group Volunteer | Greenwich, London

We’re looking for one Support Group Volunteer over the age of 18 years old, based at St. Marys (Eltham) Community Complex Association, 180 Eltham High Street, London, SE9 1BJ.

You’ll be volunteering every Thursday between 10:30am and 12:30pm.

As a support group volunteer, you will help with the running of the group. The role is designed to suit the needs of the group, and the skills of people offering support. If you enjoy getting to know your community, working with others and making a real difference then this is the role for you.

The volunteer will be

· A people person, with good listening skills

· A great communicator who enjoys meeting new people

· Good at putting people at ease

· Reliable and organised

· Passionate about supporting people affected by stroke

· IT literate, have good administrative and record keeping skills and be able to follow relevant policies

A Disclosure and Barring Service (DBS) check is required for this role.

Interested in this role?

Find out more by downloading the role description for the Support Group Volunteer role for the Greenwich group.

About Us

About the Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association, and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

Location: Exeter (hybrid options available)
Hours: Flexible
Term: Three-year periods
Type: Voluntary

Help shape the future of specialist education for young people with vision impairment and complex needs.
At InFocus, we believe everyone deserves to live life to the full, with choice, control, and meaningful opportunities. We support young people who face significant barriers due to vision impairment combined with additional disabilities, helping each individual follow their own pathway towards independence and fulfilment.

We’re now looking for a Volunteer Trustee with strong experience in special education to help guide and strengthen our specialist FE College.

What the role involves

In addition to the standard responsibilities of a trustee, you will:

• Focus on the delivery and development of post-16 education for learners with vision impairment and complex needs

• Scrutinise the quality of teaching and learning

• Provide constructive challenge and professional insight as part of our Education Advisory Committee

• Work closely with our College Principal to champion high-quality, person-centred education

This opportunity would suit someone with experience as:

• A senior leader within a SEND provision

• A headteacher or principal

• A SEND improvement partner

• An Ofsted inspector

Our Board meets seven times a year, with optional invitations to events and celebrations. Trustees are encouraged to attend in person, though online attendance is possible where needed. Travel expenses are covered, and overnight accommodation can be arranged for trustees living outside Devon.

Short on time? Advisory Member roles available

If you’d like to share your expertise without taking on full trustee responsibilities, consider joining us as an Advisory Member. Advisory Members sit on committees and offer specialist knowledge without the full governance role. 

We’re looking for a new Brand, Communications and Creative Trustee who can use their skills to support our growing charity. In early 2026, CLAPA relaunched with a new brand identity. This role will ensure that our team are supported in brand and content strategy and making the most of the new brand for growth and engagement.

The Brand, Communications and Creative Trustee will participate in all areas of the charity’s governance with a special interest in brand strategy, content, communications and creative to support with the Board’s understanding and interpretation.

The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. You would be joining our board at an exciting time, as we continue to implement our 5-year strategy for 2025-2030.

About CLAPA

The Cleft Lip and Palate Action (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are Alex, The Leukodystrophy Charity (Alex TLC).

Alex TLC is a trusted and experienced organisation offering support and information for all those affected by a genetic leukodystrophy. Formerly ALD Life, an internationally recognised centre of excellence for people affected by adrenoleukodystrophy and adrenomyeloneuropathy, the charity was established in 2004.

Due to popular demand, we extended our services to support all leukodystrophies in 2019 and became Alex, The Leukodystrophy Charity.

Like many other small charities, we have grown organically from an informal support group to the recognised voice for adrenoleukodystrophy patients and their families. Our charitable work is supported by our chain of five charity shops across south east London.

With scant resources we are always in need of trustworthy and reliable volunteers to assist retail staff.

Could you spare a few hours a week? 

This is a wonderful opportunity to learn new skills and meet new people.

We need help to give hope and support to people affected by leukodystrophy – could you be that help?

ABOUT THE ROLE

We are looking for volunteers who can:

• sort and clean stock
• serve customers
• create eye catching displays
• identify potentially valuable stock

ABOUT YOU

Candidates should be able to demonstrate the following:

• an interest in Alex TLC and the work that we do
• honesty and trustworthiness
• reliability
• enthusiasm

The role is located in any of our five shops in Forest Hill, Greenwich, Peckham, Penge or Walworth Road.

Alex TLC is committed to promoting diversity. 

We are only able to accept applications from UK residents. 

As a First Response Volunteer, you will help find those rough sleeping quicker, and enable Outreach workers to spend more time supporting those found to move away from the streets and get connected to other local services. First Responders play a crucial role to ensure people sleeping rough receive vital support. This is not a client-facing role and therefore is well suited to somebody looking for their first role in the homelessness sector. However, we do also offer development opportunities to develop your skills and knowledge about rough sleeping for those interested.

On shift, you and a partner volunteer will be given a list of people who have been seen sleeping rough. Your role is to identify those who are sleeping rough, and pass information about referrals to the Outreach team to follow up on – they will help the person find accommodation and link them into non-accommodation-based support for example around physical or mental health. 

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Stafford.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

As an Enhanced First Response Volunteer, you and a partner volunteer will look for referrals made by StreetLink, engaging with those sleeping rough and passing on valuable information to the Outreach team. Enhanced First Responders play a crucial role in ensuring those sleeping rough receive vital support from the Outreach Team to move away from the streets and get connected with local services. These are driving shifts, so between you and your partner volunteer, one of you will drive, whilst the other can support with navigation. 

Volunteer Delivery Driver needed to collect and deliver essential baby items to mums across the Greenwich Borough.
Flexible hours, training provided, and expenses reimbursed.

Purpose of Role 

Many of the mums we support cannot collect essential items themselves due to financial hardship, mobility issues, mental health challenges, or caring responsibilities. Volunteer Delivery Drivers help ensure essential donated items reach mums supported by MumsAid safely, respectfully, and with dignity. This role involves collecting goods from Mammakind Charity and delivering them directly to families, many of whom are experiencing hardship, isolation, or vulnerability. Due to the nature of this role, you will be in direct contact with vulnerable mums and their families, so a strong commitment to safeguarding, confidentiality, and professional boundaries is essential. 

What will you be doing? 

• Liaise with MumsAid team about delivery schedules 

• Collect and safely transport donated items from Mammakind Charity 

• Deliver items sensitively to families 

• Maintain confidentiality and professional boundaries 

• Follow safeguarding guidance at all times 

• Report safeguarding or welfare concerns immediately to the MumsAid team 

• Promote and support equality, diversity and inclusion 

• Attend induction and role-specific training and take part in feedback sessions 

What skills and qualities can you bring? 

• Warm, welcoming personality; good at putting others at ease 

• Empathetic, non-judgemental nature 

• Some awareness of mental health challenges (especially maternal mental health) 

• Strong commitment to MumsAid values: empowering, safe, peer-led, inclusive, sustainable 

• Understanding of confidentiality and when safeguarding takes precedence, in line with MumsAid policies and procedures 

• Clear communication skills whilst maintaining professional boundaries 

• Ability to work independently while following procedures 

• Physically able to lift and transport items safely, following manual handling guidance 

• Ability to remain calm, respectful, and appropriate in sensitive situations 

• Reliable, with good timekeeping 

• Committed to equality, diversity, and inclusion 

• Openness to feedback 

• Willingness to complete volunteer induction 

• Willing to undergo DBS check 

What is in it for me? 

• Induction and training, including safeguarding training 

• Ongoing support and feedback 

• Reimbursement of travel expenses (with receipts) 

• Make a real difference to the lives of local mums and their families 

• Gain valuable experience in supporting vulnerable families 

• Develop active listening, communication, and safeguarding skills 

• Part of a welcoming volunteer team 

• Part of a supportive, community-focused charity 

• Written references provided on request 

• A DBS check paid for by MumsAid (if required) 

Requirements 

• Full, valid UK driving licence 

• Access to a suitable vehicle for deliveries 

• Valid vehicle insurance, MOT, and road tax 

• Volunteers must confirm with their insurer that their vehicle policy covers charity volunteering 

• Willingness to provide relevant documentation upon request 

• Physically able to lift and carry items, following manual handling guidance 

• DBS check (or willingness to apply, supported by MumsAid) 

• Agreement to follow all MumsAid policies and procedures 

MumsAid cannot accept responsibility for vehicle insurance, fines, or driving-related offences 

Hours: Flexible hours, with a minimum commitment of 3 hours per week, usually on a Thursday, in line with client and charity needs 

Volunteer Receptionist / Administration Support

Organisation: Rotherham & Barnsley Mind
Location: Osborne House, Rotherham
(May be required to work at other RB Mind locations occasionally)
Responsible to: Director of Services
Role Type: Voluntary (unpaid)
Time Commitment: Flexible
Expenses: Reasonable out‑of‑pocket expenses reimbursed in line with policy

About the Role

Rotherham & Barnsley Mind are seeking a Receptionist / Administration Support Volunteer to provide a friendly, professional front‑of‑house service at our Rotherham office.

This is a key volunteer role within the organisation. As the first point of contact, you will help create a welcoming, calm and supportive environment for people accessing our mental health services, as well as staff, volunteers and visitors.

The role also includes a range of general administrative tasks to support the smooth running of the organisation. We are looking for a reliable and flexible volunteer who enjoys working with people and supporting a busy office environment.

Key Responsibilities

Reception & Front‑of‑House

• Provide a warm, respectful and professional welcome to all visitors
• Answer incoming telephone calls, take messages and direct enquiries appropriately
• Ensure visitors sign in and out of the building in line with Health & Safety procedures
• Maintain a tidy, welcoming reception and waiting area
• Make refreshments for visitors where required
• Act as a first point of contact for suppliers and contractors
• Support cashless payments for services where applicable (with training and supervision)

Administration & Office Support

• Support with general administrative tasks such as photocopying, scanning and printing
• Assist with managing the room booking diary
• Deal with incoming and outgoing post
• Support stock checks and ordering of office supplies (e.g. stationery and kitchen items)
• Input basic information and update records on internal systems, following GDPR guidance
• Provide ad‑hoc administrative support to staff and services as required

Health, Safety & Safeguarding

• Support the Office Manager in maintaining a safe and secure building
• Assist with opening and closing the building, where appropriate and agreed
• Undertake health and safety responsibilities appropriate to a volunteer role
  (e.g. fire marshal or first aid support – training provided if required)
• Recognise and promptly raise any safeguarding concerns with a named staff member

Boundaries of the Role

This is a non‑therapeutic volunteer role. You will not be expected to provide counselling or mental health advice. Clear boundaries will be in place, and support will always be available from staff.

Skills, Experience & Attributes

Essential

• Friendly, approachable and non‑judgemental manner
• Good communication skills, both face‑to‑face and on the telephone
• Ability to maintain confidentiality and professional boundaries
• Reliability and commitment to agreed volunteer hours
• Willingness to follow policies, procedures and guidance

Desirable

• Previous reception, administration or customer service experience
• Basic IT skills (email, Word, simple record systems)
• Interest in mental health, wellbeing and community services
• Experience working with the public or in a support environment

What We Offer

• Full volunteer induction and role‑specific training
• Ongoing support and supervision
• Training in safeguarding, confidentiality, equality and boundaries
• Opportunity to develop transferable administration and communication skills
• Experience within a leading mental health charity
• A chance to make a meaningful difference to your local community

Equality, Diversity & Inclusion

Rotherham & Barnsley Mind is committed to equality, diversity and inclusion. We welcome volunteers from all backgrounds and with lived experience of mental health, and we make reasonable adjustments wherever possible.

Safeguarding & Checks

An Enhanced DBS check may be required for this role depending on duties and access to vulnerable adults. This will be arranged and paid for by the organisation.