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Fundraising product manager volunteer roles

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The Women & Families Resource Centre, Wolverhampton (On-site)
Unpaid role, expenses paid
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The Women & Families Resource Centre, Wolverhampton (Hybrid)
Unpaid role, expenses paid
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The Women & Families Resource Centre
Wolverhampton, West Midlands (On-site)
Unpaid role, expenses paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to identify their own needs, make their own choices and create their own solutions. We offer a baby bank, a charity shop & various community support services to help women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys and bedding.

• Support services for new parents, including drop-in groups and befriending for pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The E-Commerce Team Lead is responsible for overseeing the online sales function of the Baby Bank, ensuring that high-quality donated items are identified, prepared, listed, and sold effectively to generate fundraising income.

This role manages E-Commerce Volunteers and ensures that listings are accurate, professional, and aligned with brand standards. The Team Lead also monitors performance, pricing strategy, and workflow efficiency.



Roles and Responsibilities

  • Lead and supervise E-Commerce Volunteers

  • Oversee the identification of sellable donated items

  • Ensure all items listed online meet quality standards

  • Approve product descriptions, pricing, and final listings

  • Monitor online sales performance and recommend improvements

  • Maintain consistency in photography, editing, and branding

  • Track inventory allocated for online sale

  • Ensure timely uploading and removal of sold items

  • Provide regular sales and performance updates to the Baby Bank Manager

  • Work with the Operations Manager on process improvements and automation
     

Skills

  • Leadership and team coordination

  • Strong attention to detail

  • Basic sales and pricing strategy knowledge

  • Good written communication skills

  • Analytical mindset (understanding what sells and why)

  • Organization and workflow management

  • Problem-solving ability

Organisation
The Women & Families Resource Centre View profile Organisation type Registered Charity Company size 21 - 50

To be a lifeline for disadvantaged women, children & families, supporting & empowering them to overcome barriers & increase the quality of their life

IMG_0839.jpg38425250_1067681730049779_596216180230848512_n.jpgIMG-20230326-WA0006.jpgFlyer_e1.jpg
Posted on: 17 April 2026
Closing date: 30 April 2026 at 18:02
Tags: Administration, Project Management, Retail / Sales, Volunteering Management, Operations, Commercial, Ecommerce, Office Management, Programme Management, Community Fundraising, Digital Fundraising