Health safety volunteer volunteer roles

Role summary

St Helena co-works with the Look Good Feel Better charity by hosting and providing workshops to our patients with a cancer diagnosis. These workshops give practical advice and support to people living with cancer and who face emotionally challenging experiences while living with cancer.

Every workshop offers an invaluable opportunity to talk to others in a similar situation, whilst helping support people with their changing appearance. People leave LGFB workshops feeling empowered, motivated and less isolated – allowing them to look good but feel even better. Applicants will need to register on the LGFB volunteer site if successful and subject to their approval.

Applicants must be over 18 years of age and an enhanced adult & child DBS check will be carried out for this role. 

Main duties of the role

• Provide LGFB workshops in accordance with the complementary therapy policy and procedure, as well as the code of ethics and practice.

• Assess patients’ treatment and documentation of given treatment and patient response.

• Uphold the confidentiality guidance in all matters relating to the patient or their family. 

• Be generally aware of patients’ needs and always ensure the dignity of the patients.

• Maintain good infection control practices at all times

• Prepare the LGFB workshop before and tidy away afterwards

• Adhere to the dress code requirements.

• Seek support and advice when needed.

• Provide feedback, including reports of any adverse effects, to the Complementary Therapy Lead.

• To undertake any other tasks as requested/deemed appropriate with the nature of the role.

• Complete all paperwork and feedback clearly and objectively

• Adhere to relevant and current protocols for the practice of the LGFB workshops. 

Training & supervision

We will provide you with the LGFB registration links, and any training links they expect as stated on the website.

Other training includes:

• There will be an induction to the hospice and all volunteers must undertake mandatory health and safety and equality and diversity training. In addition, all volunteers in a patient facing role have to undergo an enhanced Adult & Child DBS check, undertake safeguarding, accessing personal information (medical record information) and lone working training

• To undertake an induction into the LGFB workshops and CT team

• To attend meetings/supervision

Experience & qualifications required

• You will need to be qualified and hold the appropriate certifications in the relevant practice:

                                  o L2/L3+ Beauty therapy (with facial skin care and makeup units)

                                  o Work for a cosmetic brand, and 1+ years’ hands on experience in skincare and make-up application.

• You will also need plenty of enthusiasm, a positive attitude and the true desire to make a difference.

Food Service Volunteers

Enthusiastic, hands-on volunteers needed to help provide food to the community. A key role, you will work at the main hub of the food bank and help the food service run as smoothly as possible. An exciting opportunity to make a real, immediate impact to those in need of support. 

Hours: Thursdays, a range of shifts from 9:30am - 6pm

Book shifts to suit your own schedule! No requirement to sign up for the same shift each Thursday or to volunteer consecutive weeks.

Location: St Michaels Church Hall, 37 Bounds Green Rd, London, N22 8SD

About Bounds Green Food Bank: 

Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items to build a healthy, hunger-free tomorrow. We strive to promote social inclusion by supporting people who find themselves in a crisis situation where they need assistance to feed themselves and their families.

Person specification: 

• Aged 18 or above

• Have a basic understanding of spoken English

• Available on Thursdays 

• Able to travel at your own expense (no parking is available)

• Patient and flexible - you will help on different sections on each shift and may need to switch during shifts too

• A team player - the food bank is run completely by volunteers, so we require enthusiasm and cooperation

• Willing to attend training - The Orientation Tour is required before you join us, but other training may be offered.

• Understands and is sensitive to the challenges and difficulties faced by guests accessing the food bank e.g. food and fuel poverty, feelings of shame and embarrassment, language barriers.

The role: 

• Take in deliveries and count stock at the start and end of the day (depending on your shift time)

• Help with setting up the food service, including getting food out of storage and onto the service tables, decanting and repacking items and replenishing goods when needed. 

• Warmly welcome guests, serving them the number of items advised by Section Leads and Food Service Coordinators during each shift. 

• Follow food bank policies including Health and Safety procedures e.g. wearing gloves when handling fresh food and lifting boxes safely. 

• Keep the hall safe throughout the food service e.g. tidying away boxes and keeping walkways clear. 

Benefits:

• Flexible - book shifts to suit your own schedule!

• Give back to the community - one of the NHS’ 5 Ways to Wellbeing!

• Gain access to free workshops for volunteers and upskill on a range of topics (conflict resolution, mental health first aid, arts and crafts, and more)

• Join free social events for volunteers (such as picnics, walks, games nights and celebration events)

• Gain a sense of community and meet the huge team of volunteers

Support the work of St John Ambulance in your community by volunteering as a Fundraising Team Member, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. St John Ambulance is a charity, and our fundraising is vital in supporting our mission to place the power of first aid in everyone’s hands.

Through organising and supporting fundraising in your area, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, and changing schedules

The Fundraising Team Member provides an easy way to stay connected and contribute meaningfully to your local community. Through volunteering you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles is included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

The closing date for this advert is 31/08/2026

No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by enabling our volunteers and staff to have the right equipment and resources to do the job. As an Operational Support Team Member, you’ll support St John Ambulance in deploying equipment to events and activities within your community, as well as support the maintaining of equipment to ensure networks are properly resourced.

Through volunteering as an Operational Support Team Member, you’ll get a huge sense of satisfaction and pride providing essential resources to our medical and education teams. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will be running a number of information events locally and these are:
- Date, Times and Location to be advised
We are looking to run a volunteering selection session on:
-  Date, Times and Location to be advised

If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - Date, Times and Location to be advised
Training for role - Date, Times and Location to be advised

Closing date for these opportunities is: 12/07/2026

To apply for this opportunity please follow the link below:

We value our volunteers and seek to ensure their diverse roles are rewarding and beneficial to all. Waythrough holds the Investors in Volunteers accreditation.

The role:

We are looking for a Complementary Therapy Volunteer who can offer Reflexology to adults, as this has been popular with clients in the past.  You will have the opportunity to use your practice to really make a positive impact on the wellbeing of those people joining your sessions, who may be facing real difficulty.

Tasks may include:

• Facilitating therapeutic Reflexology sessions in a suitable space at our service (number of clients agreed locally), in line with professional standards and Waythrough guidelines.
• Create a calm and supportive environment for clients.
• Liaising with staff and service users to gain feedback about the service which helps inform decisions and support.
• Attending one-to-one supervisions to reflect on client sessions and experience of the role.
• Adhering to policies related to areas such as safeguarding, information governance and health and safety.

Personal skills/qualities

Skills/qualities we would like you to bring to the role:

We welcome volunteers from all backgrounds and especially value lived experience. For this role, we are looking for someone who brings:

• Recognised reflexology qualification (minimum Level 3 or equivalent).
• Understanding of how holistic therapies can support physical and mental wellbeing.
• Good communication and interpersonal skills.
• Ability to maintain professional boundaries and confidentiality.
• Reliability, punctuality, and professionalism.
• Ability to work independently and as part of a team.
• Commitment to Waythrough’s mission and values.
• An understanding of Waythrough – information is available on our website.
• A genuine interest in being part of the mission and vision of Waythrough.
• Ability to maintain confidentiality, professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training.

Waythrough

What Volunteers can expect from us:

Volunteering with Waythrough offers people a unique chance to have a significant positive impact on people’s lives. We work both with and within diverse communities across the UK and every day we see people making positive changes to turn their lives around. We also offer:

• Regular supervision and support
• Induction and access to online and face to face training
• To learn and practice new skills within a teamwork setting
• To feel part of a team and the wider Waythrough organisation
• Opportunities to progress and experience other areas of Waythrough's work
• Reasonable travel expenses reimbursed with proof of journey, if applicable

Our values:

Our values underpin everything we do – from how we work together through to how we design and deliver services. All our work to fulfil this vision is strengthened by our values.

• Kindness - be generous, caring and understanding
• Courage - be bold, trust, commit
• Respect - everyone deserves dignity

Timing:  Friday Mornings (Flexible start time dependent on the volunteer’s availability). The service is open 10am-6pm. We ask that people are able to commit to a few hours per week for at least 6 months but try to work around volunteers’ availability. 
 

Training: Prior to start date, a volunteer is required to attend a one-day induction workshop offered online or in person. Following the start date, volunteers have access to our training platform, Workday, and may be asked to complete several training modules applicable to their role within their first 3 months.

We are looking for friendly and enthusiastic people to help us in our brand-new Visitor Centre at Crystal Palace Park!  

The Visitor Centre is a welcoming hub where visitors can discover the history and heritage of Crystal Palace Park through a permanent exhibition, browse our gift shop and find information to help them make the most of their visit to Crystal Palace Park. The building also includes a flexible space available to hire for community events, meetings, and activities.

Volunteers will play a vital role in ensuring that visitors have an informative and positive visit. You’ll volunteer in pairs, supported by paid staff, to welcome visitors and support our Visitor Centre shop and membership opportunities.

This role will suit you if you are a friendly, outgoing individual who is keen to gain retail and customer service experience while learning more about working for a charity.

What’s involved: 

• Welcoming visitors to Crystal Palace Park and helping to ensure that we provide an inclusive and friendly environment for all our visitors. 

• Supporting the Visitor Centre shop, including serving customers, processing sales through our cashless till system and helping to ensure the stock is monitored and the space is welcoming and tidy. 

• Wayfinding – helping visitors map out their route around the park, including information about park services; toilets, cafes and seating areas 

• Promoting Crystal Palace Park, including our aiding visitors to join as Crystal Palace Park Members using our membership tablets. 

Time involved: 

This role is available Wednesday – Sunday throughout the year. Hours involved will be across two shift patterns, AM: 9.45 – 1.00pm and PM: 12.45 – 4.00pm. 

There will also be ad-hoc evening openings throughout the year which volunteers can also be involved in.

We encourage volunteers to take part in this role for at least 3 months to get the most out of the opportunity.

This role will suit you if: 

• You are a friendly and welcoming person, and you enjoy talking and meeting a wide variety of people 

• You’re happy to volunteer as part of a team 

• You’re interested in learning more about our history and communicating information to our visitors 

• You’d like to gain retail experience and customer service skills

• You’re interested in learning more about working for a charity and gaining understanding of the importance of membership and donations.

Support and training: 

We will provide you with all the training necessary for your role, including: 

• An induction and full briefing before your first session 

• Training in how to assist in the shop and membership engagement 

• Support from Trust and Freelance staff.

• Volunteers are covered under Crystal Palace Park’s public liability insurance 

We will offer you:

• A volunteer uniform (lanyard or pin badge) 

• Reimbursement of travel expenses up to maximum of a zone 1-6 travelcard 

• Support from a dedicated volunteer officer 

• Access to facilities, water and light refreshments 
• Ongoing support and supervision from Trust staff 

Access information: 

This role takes place inside the Visitor Centre in Crystal Palace Park which is step free. We want to make our volunteer roles accessible and if you have access requirements or would like to discuss whether this role is suitable for you, please get in touch. 

We are a Manchester based dementia support charity, looking to recruit a team of Volunteer Minibus Escorts, to accompany our drivers onboard our two Together Dementia Support minibuses - helping to pick-up and drop-off our service users before and after groups.

Drivers and Escorts are a key part of our service user experience – you’ll be their first and last contact with Together Dementia Support each week, so we rely on our escorst  provide a to be positive, supportive and enjoyable experience.

Volunteer Escorts will board the minibus with our drivers in the morning (at the Kath Locke Centre, M15 5DD) ready to pick service users up and transport them to the group, which will run for 2 hours. Depending on your availability, once the group has ended there is an option to finish your volunteering shift, or support members on the minibus for the return journey – finishing back at the Kath Locke Centre. We may also ask you to begin your volunteering shift at the group, and then support on the return journey.

You’ll be responsible for our service users boarding and disembark the minibus safely, and engaging with them throughout the journey. You also be expected to stay in good contact with our service users and carers around pick-up times, delays or issues. You’ll also stay in good contact with our office and the group Dementia Support Co-ordinator around any issues or problems.

All volunteers are also expected to adhere to the following Together Dementia Support policies – Health & Safety, Safeguarding, Equality Diversity & Inclusion, and any other policies deemed relevant.

Minibus Escorts will recieve comprehensive Induction Training, and Moving & Handling Training. You will also have to understake a DBS Check, which we cover the cost for.

Perks & benefits:

• Travel expeneses covered
• On site, free parking available
• All training provided - no experience necessary
• Great experience of working within a health and social care environment
• Opportunity to learn more about dementia, and how it affects those living with the condition
• Opportunity to join a diverse volunteering community, and support local people living with dementia to live better

Benefits:

• Free or subsidised travel
• Free parking
• On-site parking

Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?

As a County Lead of Derbyshire, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

The post will also interact with relevant Communities of Practice to share learning, advice and best practice.

The closing date for this vacancy is the 05/07/2026

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will be running a number of information events locally. The date and location within West London will be shared soon. If you require this information, please contact the hiring manager listed at the bottom of this advert.

Invitation to selection events will be shared with candidates once an application is received.

This is an exciting opportunity to become part of our medical team at some of the biggest sports' stadia in the country, including major football venues. We are looking for committed candidates who live in the boroughs of Hammersmith & Fulham, Kensington & Chelsea, and Westminster. By providing medical cover at weekday evening and weekend matches, you will be able to experience both the electric atmosphere of the game and the satisfaction of helping during medical emergencies.

Please only apply if you live or study in any of these locations and are able to attend the Selection and interview Days and all of the dates of the chosen course 

Please only apply if you are meet criteria below: Based in West London (Live or Study) and able to attend Selection and interview Day and all of the dates of the chosen course (option 1 or 2) Interview and Selection Day 25th July 2026 London, Faringdon.

ER Courses:
Option 1: 12-13, 26-27 September/10-11 October
Option 2: 19-20 September 3-4, 24-25 October
Option 3: 24-25 October, 7-8, 21-22 November  

Once you apply, we will match you to your closest St John Ambulance volunteering network

If you are successful you will need to undertake induction & training for role. This will include a 6-day in-person training course split over three weekends. 

Closing date for these opportunities is: 31/07/2026

To apply for this opportunity please follow the link below:

RETAIL VOLUNTEER SUPERVISOR  

Canterbury Shop

Are you ready to develop your retail and leadership skills?... Then this could be the volunteer role for you! We're looking for enthusiastic people to support the management teams in running one of our fabulous community shops.

From helping to recruit new volunteers and leading the shop team when the manager is off, to driving sales and donations and creating eye catching window displays this is a varied and engaging role that will have an impact on the store, the local community and the fight to defend the right to a safe home.

Because Home is Everything

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: The shop is open Monday - Saturday 09:00-17:00 and Sunday 10:00-16:00

Location: Canterbury, Kent

Supervised by: Community Shop Manager 

Why get involved with Shelter? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency. 

We are passionate about what we do and are proud to give pre-loved items a second chance and represent Shelter on the High Street.  Our shop teams ensure fighting the housing emergency never felt so fun.

Main Tasks can include:  

• Supporting our Community Shop Managers to run an exciting and inviting store.
• Using the till system to process sales, refunds and Gift Aid 
• Opening and/or closing the shop, including cashing up at the end of the day 
• Supporting other volunteers
• Using and updating our volunteer database
• Providing excellent customer service 
• Photographing and selling key items on our online shop
• Creating posts to promote our shops on Instagram

Skills and Experiences Required: Not essential as full training will be provided, however some retail or supervisory experience would be beneficial, as would confidence in the use of technology.

What’s important to us is that you want to be part of our team and come ready to share your individual skills and experiences.  

We do ask for a willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, safeguarding, confidentiality & data protection.  

You will be required to complete some essential learning and a full induction before you start in this role. 

Induction, Learning and Development: To enable you to take part in this opportunity Shelter will:  

• Provide you with a Volunteer Handbook and all relevant Policies/Procedures
• Provide learning including Health and Safety, Data Protection and Safeguarding
• Provide an on-the-job induction  
• Pay “out of pocket” expenses in line with Shelter’s volunteer expenses policy

Benefits of Volunteering with Shelter:  

• Supporting Shelter in our fight against bad housing and homelessness  
• Gain valuable work experience in a supervisory role 
• Be part of a great team, both in your shop and within Shelter Retail 
• Build your confidence and develop transferable skills 
• Enhance your CV – this is the perfect role for you to demonstrate the step from sales advisor to supervisory/management roles  
• Opportunities to develop your retail skills further out at events like Charity Supermarket and pop-up shops 

What Our Volunteers Say:

“Shelter was one of the first physical places where I felt I could fully be myself."

“Genuinely the highlight of my week. Feel like I’m part of something bigger.”

“Helping in the shop gives me satisfaction and gives me a place to go if feeling lonely and down.”

Next Steps: Please complete an application form online. After you have applied, we will review your application and invite successful candidates to attend a recruitment conversation.

Please note, you will be asked to declare any unspent convictions. As the role you are applying for has been designated as a regulated role, we will require you to undertake a basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.  

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers must attend monthly team meetings and be expected to support medium and large scale events across Cornwall. Full clean driving licence is preferred. Applicants should be educated to Maths and English GCSE or equivalent standard and able to use Microsoft Office applications.

We will be running a number of information events locally and these are:

• XXXXXXX details of times, venue, etc.

We are looking to run a volunteering selection session on:

• XXXXXXX details of times, venue, etc.

If you are successful you will need to undertake induction & training for role. Interviews will be held in St Austell and Liskeard during the evening.

• Welcome Event (Induction) - Held in St Austell, details of times, venue, etc tbc.
• Training for role - Requirement to undertake online training and 3 weekends of hands on training including continuous assessment for role. Details of course including dates, time & venue tbc.

Closing date for these opportunities is: 15/06/2026

To apply for this opportunity please follow the link below:

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We will be running a number of information events locally and these are:
- Date, time and location to be advised
We are looking to run a volunteering selection session on:
-  Date, time and location to be advised

If you are successful you will need to undertake induction & training for role at these dates:
Welcome Event (Induction) - Date, time and location to be advised
Training for role - Date, time and location to be advised

Closing date for these opportunities is: 31/10/2026

To apply for this opportunity please follow the link below:

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Be able to attend 60 hours of clinical events per year and weekly training meetings

If you are successful, you will need to undertake induction & training for the role:
- Training for role - Details of course, including dates, time & venue to be disclosed once course and location are confirmed.

Closing date for these opportunities is: 31/08/2026

To apply for this opportunity, please follow the link below:

RETAIL VOLUNTEER SUPERVISOR  

Faversham Shop

Are you ready to develop your retail and leadership skills?... Then this could be the volunteer role for you! We're looking for enthusiastic people to support the management teams in running one of our fabulous community shops.

From helping to recruit new volunteers and leading the shop team when the manager is off, to driving sales and donations and creating eye catching window displays this is a varied and engaging role that will have an impact on the store, the local community and the fight to defend the right to a safe home.

Because Home is Everything

Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: The shop is open Monday - Saturday 09:00-17:00 and Sunday 10:00-17:00

Location: Shop in Faversham

Supervised by: Community Shop Manager 

Why get involved with Shelter? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency. 

We are passionate about what we do and are proud to give pre-loved items a second chance and represent Shelter on the High Street.  Our shop teams ensure fighting the housing emergency never felt so fun.

Main Tasks can include:  

• Supporting our Community Shop Managers to run an exciting and inviting store.  
• Using the till system to process sales, refunds and Gift Aid 
• Opening and/or closing the shop, including cashing up at the end of the day 
• Supporting other volunteers
• Using and updating our volunteer database
• Providing excellent customer service 
• Photographing and selling key items on our online shop 

• Creating posts to promote our shops on Instagram

Skills and Experiences Required: Not essential as full training will be provided, however some retail or supervisory experience would be beneficial, as would confidence in the use of technology.

What’s important to us is that you want to be part of our team and come ready to share your individual skills and experiences.  

We do ask for a willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, safeguarding, confidentiality & data protection.  

You will be required to complete some essential learning and a full induction before you start in this role. 

Induction, Learning and Development: To enable you to take part in this opportunity Shelter will:  

• Provide you with a Volunteer Handbook and all relevant policies and procedures
• Provide learning including Health and Safety, Data Protection and Safeguarding

• Provide an on-the-job induction  
• Pay “out of pocket” expenses in line with Shelter’s volunteer expenses policy

Benefits of Volunteering with Shelter:  

• Supporting Shelter in our fight against bad housing and homelessness  
• Gain valuable work experience in a supervisory role 
• Be part of a great team, both in your shop and within Shelter Retail 
• Build your confidence and develop transferable skills 
• Enhance your CV – this is the perfect role for you to demonstrate the step from sales advisor to supervisory/management roles  
• Opportunities to develop your retail skills further out at events like Charity Supermarket and pop-up shops 

What Our Volunteers Say:

“Shelter was one of the first physical places where I felt I could fully be myself."

“Genuinely the highlight of my week. Feel like I’m part of something bigger.”

“Helping in the shop gives me satisfaction and gives me a place to go if feeling lonely and down.”

Next Steps: Please complete an application form online. After you have applied, we will review your application and invite successful candidates to attend a recruitment conversation.

Please note, you will be asked to declare any unspent convictions. As the role you are applying for has been designated as a regulated role, we will require you to undertake a basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.