Heritage volunteer roles

As a Volunteer Transcriber, you will play a vital role in ensuring the voices of our veterans are preserved for future generations. You will transcribe audio interviews into accurate, high-quality written records that are accessible, readable, and valuable for educational and research purposes.

Many of the interviews already feature AI-generated transcripts, but these lack the nuance and accuracy that only a human touch can provide. By transcribing interviews, you will enhance the quality of our archive and help honour the experiences of the veterans we serve.

What the Role Involves

• Listening to recorded oral history interviews and typing what is said into a transcript template
• Helping to make interviews more searchable and accessible
• Checking spelling, names and military terms where needed
• Working carefully and respectfully with personal memories and historical testimony

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Our House Experience Volunteers add the sparkle to any visit – giving everyone a warm welcome, bringing stories from Ickworth to life and helping people get the best out of their day. 

 This role will suit you if you are:

• Warm and friendly.
• Someone with a curious and inquisitive nature, with an ability to engage our visitors, ask questions and facilitate conversations.
• Able to listen thoughtfully and actively.
• Someone with exceptional customer service standards- a desire to put visitors before everything else.
• A good storyteller, with a talent for reading body language and thinking on your feet
• Sensitive to visitor and volunteer needs – working as an effective team member.
• Willing to develop your knowledge of Ickworth, its history and vast collections.

Tasks and responsibilities

• Responding to the diverse needs of visitors, including people with additional access needs.
• Sharing inspirational stories, curious facts and practical information or simply the space for visitors to wander at their own pace.
• Helping visitors to discover more, answering questions and making suggestions so they can enjoy their day, their way.
• Being an ambassador for the whole property and the National Trust. Helping visitors understand the full scope of the offer at Ickworth beyond the house.
• Learning more about Ickworth, so you can share your knowledge and stories of the family and their collections with visitors.
• Responding to the changing needs of Ickworth – supporting ongoing interpretation strategies in the House.
• Supporting with health and safety and evacuation procedures if required.
• Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines 

 By getting involved you could· 

• Become part of a friendly and dedicated team.
  Spend time with us at Ickworth, learn about its history, stories and enjoy its beauty.
• Meet people from all walks of life
• Find an opportunity to use your existing skills and develop new ones.
  Improve your communication skills.
  Get a warm glow by knowing you have made a difference to someone’s day out with us.

 You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever.

All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Adaptability, Communication Skills, Community Development, Customer Service, Event Support, Exhibition Arts, Fundraising, Interpersonal Skills, Public Relations, Public Speaking, Teamwork, Visual Arts

We are looking for a versatile and reliable volunteer to support our company across different projects and collaborate closely with the people already involved in our work. This role is ideal for someone who is flexible, proactive, and willing to help where needed. The selected person will assist with ongoing projects, support team members, and contribute to building a cohesive and positive working environment. We are especially interested in someone who is open to being part of the development of our coffee part within the company, and who is also willing to support us in the growth of our upcycling activities and ideas. What we are looking for: A flexible and adaptable volunteer. Someone willing to support both projects and team collaboration. A person who can help create a strong and united team. Interest in coffee-related activities and upcycling development. A positive attitude and willingness to learn. What the role involves: Supporting different company projects. Working alongside existing collaborators. Helping to maintain a friendly and cooperative team spirit. Contributing ideas and practical support where needed. Assisting with upcycling-related development. This is a great opportunity for someone who wants to be part of a creative and collaborative environment. 

Arts at Home brings conversations about art to people as a tool to tackle loneliness and isolation. Volunteers choose artworks in advance of each session to present to the residents, and though a small amount of preparation is required, prior knowledge of art history is not. Instead, the sessions are participatory and informal, with a focus on communication and connection. Often an artwork will spark conversation about something else entirely, with residents and volunteers reminiscing about past experiences, sharing stories and finding common ground! 

At Afrocats, we work with communities in Greater Manchester to support women, children and families through access to arts and culture. We are looking for an organised and reliable volunteer administrator to join our small, friendly team and provide support across a range of needs.

This is a flexible volunteer opportunity ideal for someone with previous office or administrative experience who would like to use their skills to support meaningful community work.

Role Responsibilities:

• General administrative support
• Data entry
• Presentation preparation
• Monitoring and responding to emails
• Research tasks and adhoc project support

Commitment:
Around 8 hours per week for a period of 12 months.

Working Hours:
Hours are flexible, however, during the initial induction period, some overlap with staff working hours will be required.

We’re looking for someone who is:

• Organised and detail-oriented
• Confident using email, Word, Excel, and other digital services
• Able to manage tasks independently
• Friendly, professional, and proactive
• Comfortable working remotely and as part of a team

Previous administrative or office experience is preferred.

Join us and play an important role in supporting the inner workings of a local organisation working with communities!

What will you be doing?

You should be an experienced and talented video editor/content creator.

This is an opportunity to boost your portfolio and build a very high profile network for furthering your career, gain visibility and also be associated with the world' biggest UN Global Goals initiative of its kind.

The editor will

• Create short intro and ending animations/transitions for the festival's SM, SM ads and screenings
• Edit the interviews (Zoom/Teams) and additional footage/still to create social media ready files for YT, LI, FB, TW and IG
• Add subtitles and captions as needed for the videos

You would need to have your own professional equipment and software and a camera and lights (if you are also a videographer - preferred, not mandatory)
 

What are we looking for?

A committed and meticulous person, passionate about making the world a more sustainable, safer and peaceful place

• Proven experience (3 or more years) of hands-on experience with editing softwares (Adobe After Effects or Final Cut Pro X or Avid Media Composer  or Lightworks and Premier etc)
• Can create dynamic and impactful content for different social media channels
• Capacity to work to tight deadlines
• Experience working to a specification
• Accuracy and attention to detail
• Understands the resource constraints of a not for profit and is able to work with those
• Open to feedback
• Maintain confidentiality and utmost standards of professional etiquette

What difference will you make?

Over 85% of people in the UK and even more, globally, are unaware of the UN's Sustainable Development Goals (UN SDGs) let alone take any steps to create a more sustainable world for themselves and in the process for others in this complexly interconnected world.

This highlights the need for such initiatives to educate the British as well as global societies about the UN SDGs. Your contributions can educate and inspire millions to act on the SDGs and bring positive changes that will impact all of us in this complexly interconnected world.

Most importantly your efforts will ensure that both individuals and organisations who see your videos and listen to the podcasts can come together and join forces to work in synergy, thus, benefitting more lives than acting alone.

Before you apply

Please apply with CV and video portfolio (mandatory)

About the Role

We are seeking enthusiastic and committed volunteers to join our team as a Charity Support Officers. This is a flexible position where you can tailor your contribution by choosing the area that best suits your skills and interests:

• Events Support – Help plan, coordinate, and deliver charity events, including fundraising initiatives and community engagement activities.
• Policy Review – Support the review, updating, and development of internal policies to ensure compliance and best practice in governance.
• Performance Management – Contribute to monitoring and evaluating our projects, analysing outcomes, and identifying areas for improvement.
• Social Media Strategy – Assist in shaping and delivering our online presence, developing engaging content, and growing digital reach.

Key Responsibilities
Depending on your chosen specialism, you may:

• Assist in planning and delivering successful events.
• Review and update organisational policies in line with legal and sector standards.
• Collect and analyse data to support impact reporting and performance improvement.
• Develop social media content calendars and strategies to engage supporters online.

Person Specification
We are looking for volunteers who:

• Have strong organisational and communication skills.
• Can work independently as well as part of a team.
• Demonstrate attention to detail and reliability.
• Bring enthusiasm and an interest in the charity sector.
• Have relevant skills or a willingness to learn in their chosen specialism (e.g., events planning, policy research, data analysis, or digital communications).

What You’ll Gain

• A meaningful opportunity to contribute to a growing charity.
• Hands-on experience in a specialist area aligned to your interests.
• Training and mentoring opportunities to develop your skills.
• The chance to be part of a supportive and passionate volunteer community.

Take a look at our events and pop down and visit us! https://www.mentalfightclub.art/whats-on 

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our FARA New Malden shop is looking for a dedicated Antiques and Jewellery Volunteer to support our team in researching, valuing, and preparing donated items for sale.

By volunteering with us, you’ll play an important role in uncovering hidden gems, enhancing the customer experience, and supporting our commitment to reuse and a sustainable circular economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Researching and valuing donated antiques, jewellery, and collectables
• Identifying rare, collectable, or high-value items
• Pricing and organising items appropriately for sale
• Ensuring items are clearly presented with accurate information
• Creating attractive and engaging displays
• Greeting and assisting customers
• Assisting with till operations when required

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for jewellery, antiques, or decorative objects
• Has a good eye for detail
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Knowledge of brands, materials, or collectable items is a plus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams where everyone works together. You’ll gain valuable experience, working alongside supportive colleagues who help each other develop, learn, and celebrate achievements. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 09:30 to 17:30, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

Who we are:

We are an arts and health charity with branches in Bristol and London. Our art studios provide holistic support to people who are experiencing mental or emotional difficulties so that they can re-create their reasons and purpose for living, move from isolation to community, find new ways to live and experience a better quality of life. The ambition of the charity is to create a network of sustainable, safe, local studios available to all who need them, as and when they need them.

The main duties of this role are to support the smooth running of our Bristol office.

Tasks would include:

​

• Answering the phone, booking appointments and visits

• Filing and updating databases

• Maintaining office equipment and art materials stock

• Marketing and updating social media to promote the studio, artwork sales & events

• Supporting the studio team and promoting the charity

• This is a great opportunity to work in a vibrant and creative atmosphere, whilst gaining further administrative skills and contributing to an established project, which is evolving and expanding.

Key Skills Required:

​​

• Organised and accurate

• ​Good general administrative skills

• Able to work on own initiative as well as part of a team

• Good working knowledge of Microsoft Office, particularly Word and Excel / Google equivalents

• Good communication skills, written and verbal

• An interest in the arts and mental well-being

Hours:

Volunteers are asked to commit to 3 hours per week, on Friday afternoons (1-4 pm) starting on June 19, 2026 for a minimum of 6 months. 

We are seeking an experienced professional to volunteer as a Contract & Compliance Advisor. This role is ideal for someone with significant experience in law, compliance, procurement, or contract negotiation, who would like to use their expertise to support a values-led charity.

Key Responsibilities

• Review contracts, agreements, and supplier documentation
• Identify potential risks, liabilities, and areas requiring clarification
• Highlight key terms, conditions, and small print in clear, accessible language
• Provide guidance on compliance, procurement, and contractual best practice
• Support staff to understand contractual implications (non-legal advice)
• Offer input on negotiation points where appropriate

Please note: This is an on-site volunteering role based at Chickenshed in London and cannot be carried out remotely.

This role is advisory and does not involve acting as Chickenshed’s legal representative.

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our FARA East Sheen shop is looking for a dedicated Antiques and Jewellery Volunteer to support our team in researching, valuing, and preparing donated items for sale.

By volunteering with us, you’ll play an important role in uncovering hidden gems, enhancing the customer experience, and supporting our commitment to reuse and a sustainable circular economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Researching and valuing donated antiques, jewellery, and collectables
• Identifying rare, collectable, or high-value items
• Pricing and organising items appropriately for sale
• Ensuring items are clearly presented with accurate information
• Creating attractive and engaging displays
• Greeting and assisting customers
• Assisting with till operations when required

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for jewellery, antiques, or decorative objects
• Has a good eye for detail
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Knowledge of brands, materials, or collectable items is a plus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams where everyone works together. You’ll gain valuable experience, working alongside supportive colleagues who help each other develop, learn, and celebrate achievements. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 09:30 to 17:30, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

Join The Baked Bean Charity Board of Trustees!

Are you passionate about inclusion, equality, and creating lasting social impact?

The Baked Bean Charity is looking for dedicated and experienced individuals to join our Board of Trustees as we embark on a period of strategy development.

This is a unique opportunity to use your skills and expertise to help shape the future of a vibrant charity that supports more than 170 people with learning disabilities every week.

Why Join Us?

As a Trustee, you'll have the opportunity to:

• Make a real and visible difference to people's lives
• Champion the voices of people with learning disabilities
• Help guide the strategic direction of a growing charity
• Use your professional expertise to strengthen and develop our organisation
• Work alongside a passionate and committed Board and leadership team.

We're Looking For People Who:

• Believe strongly in inclusion, equality, and social justice
• Are committed to improving opportunities for people with learning disabilities
• Have strong relationship-building and networking skills
• Bring a proactive approach and a willingness to contribute
• Can dedicate approximately 2–3 hours per month to trustee responsibilities.

Skills and Experience We Need

We are particularly interested in hearing from people with expertise in one or more of the following areas:

• Fundraising
• Charity or business development
• Marketing and communications
• Legal services
• Human Resources

Previous experience as a charity trustee is welcomed but not essential.

Available Trustee Roles

We have two Trustee posts available

What We're Looking For

Successful candidates will:

• Understand the responsibilities and legal duties of charity trustees
• Be passionate about equality, inclusion, and empowering people with learning disabilities
• Be committed to making decisions that put the needs of our service users first
• Support our mission of delivering outstanding, person-centred services

Time Commitment

• Board meetings take place approximately every 6 weeks
• Meetings last approximately 2 hours
• Most meetings alternate between online and in person in Wimbledon
• The role is voluntary and unpaid, although reasonable expenses can be reimbursed

About The Baked Bean Charity

The Baked Bean Charity is a vibrant and innovative organisation dedicated to promoting social inclusion for people with learning disabilities.

Our wide-ranging activities include:

• Dance, Drama, Choir and DJing
• Zumba, Boxing and other sports activities
• Social clubs, holidays and community events
• Theatre in Education programmes that help businesses, schools and community organisations improve understanding, accessibility and inclusion
• Fledgling Film and TV agency

Everything we do is centred around helping people achieve their goals, build confidence, develop friendships and live happy, fulfilled lives.

Based in Wandsworth, we support people from across South London and surrounding boroughs, creating opportunities, breaking down barriers and challenging preconceptions every day.

We Welcome Diverse Voices

The Baked Bean Charity is committed to equality, diversity and inclusion. We actively encourage applications from people of all backgrounds and experiences, especially those whose perspectives are currently underrepresented in charity governance.

Join us and help create a more inclusive future for people with learning disabilities!

OOEF runs two different music clubs at our primary schools: a lunchtime club for younger children who are just discovering instruments, and an after-school club for older children who have had some experience and want to take it further. Both are relaxed, informal settings — very different from the classroom — and both need volunteers to support the children and the lead practitioner. Experience playing an instrument is helpful, but not vital. If you are patient, reliable and love music, we would love to hear from you.

About the role

Orchestra of Everything Foundation (OOEF) delivers free, immersive music education to around 250 children aged 7–11 at St Michael's Junior School in Twerton and Roundhill Primary in Whiteway — two schools in nationally ranked deprived communities. Our impact is off the scale: school leaders tell us that 86% of children show improved attitudes to learning across all subjects, and we have been instrumental in a 39% reduction in pupil suspensions. Our work has caught the attention of the Department for Education, and Bath Spa University now incorporates our model into teacher training.

As a club helper you will support the lead practitioner and the children — helping set up and pack away instruments, encouraging children who are hesitant, celebrating small breakthroughs, and being a warm, reliable adult presence in a setting where that matters enormously. The lunchtime club is for younger children's first experiences with the instruments; the after-school club has a slightly older group who have been learning for longer. Both need volunteers who can adapt to the mood of the room. You will work in a team of 5–10 at all times.

What you'll bring

• Patience and warmth with children, including those with SEND

• Reliability — familiar faces build trust, and that trust is the foundation of everything we do

• Flexibility to support whatever the session needs

• A love of music

Time commitment

Most volunteers come in weekly or fortnightly during term time — current sessions run on Wednesday lunchtimes and after school for around an hour each, with more days planned. Some come via company or organisation rotas, others as University of Bath students. One-off sessions are very welcome too. We will shape the commitment entirely around what works for you.

What you'll get from it

• The chance to see children build confidence in a way that rarely happens in formal settings

• Flexible, impactful volunteering that fits around work or other commitments

• A supportive team with training and mentoring provided

• DBS check arranged and funded by OOEF