Refugee support volunteer roles

Purpose: To secure funding for Youth Kaleidoscope by researching, writing and submitting high-quality grant and sponsorship proposals, and by tracking and reporting on grant applications and outcomes to ensure sustainability and growth.

Key Responsibilities

Grant & Sponsorship Proposals:

• Research funding opportunities from trusts, foundations, corporate sponsors, and statutory bodies. 

• Draft, tailor, and submit compelling grant and sponsorship proposals that align with Kaleidoscope mission and project needs. 

• Collaborate with relevant team members to gather data, impact stories, and supporting documents for applications. 

Grant Tracking & Reporting :

• Maintain an up-to-date log of all applications, deadlines, and outcomes. 

• Monitor the progress of applications and respond to funder queries as needed. 

• Prepare and submit timely progress and outcome reports to funders, ensuring compliance with grant conditions. 

• Analyse outcomes to inform future strategy and improve success rates. 

Additional Duties:

• Attend team meetings - 1 hour online on a fortnightly basis

• Contribute to the development of fundraising strategies and share insights on funding trends 

Essential Skills and Attributes

• Proven experience in grant writing, fundraising or bid writing (charity sector experience desirable). 

• High level of written and spoken English.

• Excellent research, writing, and editing skills with strong attention to detail. 

• Ability to interpret funding criteria and tailor proposals accordingly. 

• Strong organisational and time management skills. 

• Analytical mindset for tracking and reporting on outcomes 

• Commitment to Kaleidoscope’s mission and values

Time Comitment Estimate: Flexible hours, details negotiable

Training and Support :

• A comprehensive induction to Kaleidoscope and training for the role. 

• Resources to support you in your role e.g. project outlines, previous successful applications. 

• Support from your the Kaleidoscope Committee and remote volunteers

• The opportunity to gain and develop skills and to meet other volunteers. 

Mission Alignment Requirements

All applicant must demonstrate: 

• Understanding of Kaleidoscope’s core purpose 

• Adherence to safeguarding and ethical guidelines (AI to not be used for the work of Kaleidoscope)

Our busy Homework Club is part of our delivery of child and family support services, in order that low income and vulnerable families have improved access to services, employment opportunities and life chances.

Do you have some teaching or coaching exeperince either as a parent, classroom assistant or teacher? On Fridays afternoons from 3.30-5.30pm the Centre provides an after-school Homework club during term time. Children from three local primary schools, and a few from Year 7 attend the club.  Many come from families where English is a second language.

Volunteers sit on a table with 1 or 2 children and provide help with their homework, maths and English work mostly, and some reading.  Volunteers commit to one session a week on Friday (3.30 – 5.30pm). 

Our Mission

Each Person Matters: The Cardinal Hume Centre enables families, children and young people to overcome poverty and avoid homelessness.

What are we looking for?

• Ideally you have some experience in teaching, either professionally, voluntary or at home with your own children. 
• You are friendly, patient and can have rapport with children easily.
• Able to help with maths and English at primary school level. 

What is the time commitment?

• Ideally at least one academic term
• Fridays, 3.30 – 5.30pm at The Cardinal Hume Centre and we are trialing an outreach sessions at a local Library & Hotel on otger weekdays

How will you be supported?

• You will be supported by the Family Services staff team. 
• You will have access to wide range of e-learning topics.  Child safeguarding and fire safety awareness is mandatory for all new volunteers.
• You will be reimbursed for travel expenses.

About IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People, and a cross-cutting area - Advocacy, Research and Campaigning. 

About the role

The Communication & Outreach Volunteer will work closely with the Communications, Monitoring and Evaluation Officer (CMEL), assisting in a variety of outreach and communication tasks. This new role will support the communication of the impact of IRMO’s work externally and, crucially, spend time in the community promoting our services directly. 

By supporting this area of our work, you will play a key role in promoting our services, projects and activities to the Latin American community both in-person through outreach activities such as flyering and attending events, and online through the creation of social media posts. 

This is an exciting opportunity for anyone who wants to develop their communication, design or promotional skills and professional experience. They will also be able to use their language, creative and interpersonal skills in a positive and impactful way. 

This role is particularly suited to someone who wants to volunteer with IRMO but wants the flexibility to complete their volunteering tasks on a schedule that best suits their availability and enjoys a flexible working environment. The post-holder will be expected to travel to community hubs regularly, but will also be able to complete tasks at IRMO’s offices or remotely. 

Main tasks and responsibilities

• Personally distributing flyers, posters and informative material to key community hubs such as libraries, shops, cafés and churches

• Support with the creation, translation and dissemination of informative material, such as social media posts, videos and printed leaflets

• Create visuals, flyers, posters and other materials using online tools such as Canva or Adobe Photoshop

• Occasionally accompany the CMEL officer to events or activities to take photos and videos, which can be used online

• Assisting the CMEL officer in actively promoting activities, services and events through different channels

We are looking for someone who is/has:

• Excellent verbal and written communication skills in Spanish or Portuguese and good written English

• Excellent interpersonal and communication skills

• Experience or interest in using creative tools such as Canva or Adobe Creative Suite 

• Experience or interest in social media management 

• Experience or interest in creating video or photo content

• Ability to work individually and a willingness to engage with community members 

• Confident and enthusiastic about working in a multicultural and multilingual environment

• Ability to take initiative and work with minimal supervision

• Commitment to IRMO's mission, vision and values

Additional requirements

• Two references from current/previous employers

• Basic DBS check (completed through IRMO)

• Safeguarding Level 1 certificate (completed through IRMO)

• One-month trial period

Benefits of volunteering at IRMO

• You will get the opportunity to help others and to give back

• You will learn new skills and gain experience working in a multicultural, cooperative and inspiring environment

• You will get involved with the Latin American Community and increase your knowledge of the situation of Latin American migrants in the UK

• You will gain valuable experience and strengthen previous skills to help prepare yourself for the UK’s competitive job market

• You will enhance your CV and get references (after a 3-month period) for further support with employability

• You will have the opportunity to participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role

• You will receive regular supervision and support

At IRMO, we are committed to fostering a diverse and inclusive environment. We actively encourage applications from individuals with protected characteristics, including race, ethnicity, gender, sexual orientation, disability, and age. 

We particularly invite Latin Americans, those who identify as members of underrepresented and marginalised communities, and individuals with lived experience of the immigration and asylum system, to reflect the community we serve. 

We are dedicated to ensuring accessibility in our recruitment process and volunteer opportunities. If you have specific accessibility needs, please let us know, and we will make necessary accommodations.

About IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area - Advocacy, Research, Policy Mapping and Campaigning. 

About our Education, Training and Employment Programme

Our comprehensive Education, Training and Employment (ETE) programme runs various activities to improve our beneficiaries' social and cultural integration in the UK. These activities include 12-week English for Speakers of Other Languages (ESOL) courses for adults and online conversation classes. 

We also deliver one-to-one employment support, mentoring, vocational training, and workshops on a range of topics to support the Latin American community in navigating the UK system. Additionally, our volunteer scheme provides volunteers with valuable work experience to enter London’s competitive job market. As well as being integral to the smooth running of our organisation, the scheme helps volunteers to develop their skills by working in a multicultural, collaborative and inspiring environment.

About the role

We are looking for a motivated and organised volunteer to support the ETE Programme Assistant in ensuring the smooth day-to-day running of the programme. This is a great opportunity to gain experience in administration, programme coordination, and community services.

The volunteer will play a key role in helping the ETE team stay organised, efficient, and responsive to the needs of service users and staff. This role supports the ETE Programme Assistant in delivering high-quality services, contributing to the overall impact and effectiveness of the programme.

Main tasks and responsibilities

• Assist with general day-to-day administrative tasks to support the organisation of ESOL classes, level assessments and events

• Communicate with service users, including responding to and monitoring general enquiries via WhatsApp and email

• Send reminder messages for classes, assessments, or events

• Support with data entry as well as managing and updating databases, including attendance registers and service user contact information

• Support outreach activities, including distributing flyers, posters and informative material both online via social media and in-person to key community hubs such as libraries, shops, cafés and churches

• Assist with updating, uploading and printing materials related to ETE activities

• Help with any other tasks requested by the ETE Programme Assistant

We are looking for

• Fluency in English and Spanish (written and spoken); knowledge of Portuguese is an advantage

• A flexible and enthusiastic person who is confident in working in a multicultural and multilingual environment

• Good IT skills, including in using Microsoft and Google suite packages, Word, Excel, PowerPoint, and databases

• Good interpersonal and communication skills with attention to detail

• A caring, sensitive and non-judgemental manner

• Knowledge of how to deal with sensitive and confidential information

• Ability to learn quickly and adapt to CRM systems

• Good organisational and time management skills

• Ability to work both independently and as part of a team, without constant supervision 

• Interest in education, employment support, or community work

• Understanding of issues facing Latin American migrants in the UK 

Additional requirements

• Two references from current/previous employers

• Basic DBS Check (completed through IRMO)

• Safeguarding Level 1 certificate (completed through IRMO)

• One month trial period

Benefits of volunteering at IRMO

• You will get the opportunity to help others and to give back

• You will learn new skills and gain experience working in a multicultural, cooperative and inspiring environment

• You will contribute to the Latin American Community and increase your knowledge of the situation of Latin American migrants in the UK

• You will gain valuable experience and strengthen previous skills to help prepare yourself for the UK’s competitive job market

• You will enhance your CV and get references (after a 3-month period) for further support with employability

• You will have the opportunity to participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role

• You will receive regular supervision and support

At IRMO, we are committed to fostering a diverse and inclusive environment. We actively encourage applications from individuals with protected characteristics, including race, ethnicity, gender, sexual orientation, disability, and age. 

We particularly invite Latin Americans, those who identify as members of underrepresented and marginalised communities, and individuals with lived experience of the immigration and asylum system, to reflect the community we serve. 

We are dedicated to ensuring accessibility in our recruitment process and volunteer opportunities. If you have specific accessibility needs, please let us know, and we will make necessary accommodations.

THANK YOU FOR YOUR SUPPORT

We are seeking reliable and responsible Volunteer Drivers to support the transportation of food and products to markets, events, and private catering locations across London. This role is vital in ensuring goods are delivered safely, on time, and in excellent condition.

Key Responsibilities:

• Collect food and product items from designated pick-up points
• Transport goods to markets, events, and catering venues
• Load and unload items safely
• Plan efficient delivery routes
• Maintain communication with the team
• Ensure vehicle cleanliness
• Follow road safety regulations

Requirements:

• Valid UK driving licence
• Access to a reliable vehicle
• Good knowledge of London roads or GPS use
• Ability to lift moderate loads
• Reliable and organised

Desirable:

• Delivery or logistics experience
• Food hygiene awareness

What You’ll Gain:

• Support community initiatives
• Flexible schedule
• Logistics experience
• Mileage reimbursement at £0.45 per mile

Additional Information:

Flexible shifts including weekdays, evenings, and weekends.

Join the Body & Soul team in our Children and Young People Programme to support young people from displaced communities. 

Across the UK, migrants, refugees, and people seeking asylum are facing increasingly difficult conditions due to increased hostility, threats, fear, and an increasing sense of a lack of belonging. The growing anti-immigration rhetoric is creating fear and heightened challenges for our members from those communities, who are trying to rebuild their lives while dealing with isolation, uncertainty, trauma, and HIV. 

In such times, it feels more important than ever to support these communities with a united approach. No one should feel unwelcomed, especially when they have endured repeated trauma, including but not limited to trafficking, war, and gender-based violence, alongside systematic injustice, poverty, insecure housing, racial discrimination, and stigma. Everyone should feel a strong sense of belonging, love, compassion, and community, and we hold that at our core. 

Our Life Beyond program offers therapeutic and community support to those with these experiences who have or are affected by HIV. Grounded in a deep cultural understanding of the lived experiences of our diverse community, our program equips members with the resources and support needed to navigate the dual challenges of living with HIV and being displaced in the UK. We offer a safe, non-judgemental community that nurtures belonging, resilience building, and mental and physical wellbeing.

Acknowledging the importance of a whole-family approach and early intervention, we offer our Children and Young People program. Here, we support those from displaced communities and young people navigating the impact of intergenerational and racial trauma. We aim to create an inviting space that reinforces their skills and strengths, supporting them to navigate their lives with a strong sense of self-identity, resilience, connections, and a sense of belonging. 

How do we do this? 

We run a creative, community-based programme to support children and young people facing complex challenges, including mental and physical health, family transitions, marginalization, and social isolation. These sessions involve, but are not limited to, arts, drama, physical activities, music, and much more, to foster resilience, life skills, personal identity, and social connection, both in-person and online. 

About Body & Soul 

Body & Soul is an organization dedicated to revolutionizing suicide prevention from the ground up, healing mind, body and soul within a therapeutic community that nurtures resilience, restores hope and liberates all from the grip of trauma and adversity. Our community provides people of all ages with a wide range of innovative and creative programmes that support physical, mental and emotional health and well-being.We have developed a ‘whole person’ model of care rooted in a strengths-based approach that nurtures connection, healing and growth. 

The roles available: 

1. Young Adventurers (0–3 years) – Monthly Tuesdays

1. Adventurers (3-9) – Monthly Tuesdays 

1. BaSe (9-12) – Monthly Tuesdays 

What You’ll Do 

• Lead/support engaging, age-appropriate sessions for children and young people. 

• Foster a safe, inclusive, and positive group environment. 

• Use relational approaches to manage challenging behaviour and set clear boundaries. 

• Support emotional, social, and creative development through interactive activities. 

• Collaborate with co-facilitators and program staff to deliver therapeutic sessions and projects. 

• Contribute to program evaluation and continuous improvement. 

• Work within a team of sessional staff and volunteers 

Who We’re Looking For 

• Recent experience of supporting children or young people (classroom, youth, or play settings). 

• Experience with racially/culturally diverse communities

• Confident, relational approach; able to build rapport and trust quickly. 

• Skilled in responding to challenging behaviour and promoting positive group dynamics. 

• Creative, flexible, and committed to inclusion, equity, and wellbeing. 

• Passionate about Body & Soul’s aims

Desirable but not mandatory 

• Experience in any arts, drama, media, or physical activity-based workshops and/or interventions. 

• Familiarity with emotional resilience, mental health, or attachment-focused programs. 

• Familiar with trauma-informed approaches to emotional regulation. 

Why Join Us? 

• Make a tangible difference in the lives of vulnerable children and young people. 

• Work in a supportive, inclusive, and creative team environment. 

• Flexible, collaborative working approach. 

• Experience a full introduction & training program, responding to the needs and interests of our volunteers. 

• Opportunities for training and professional development. 

• Ongoing support from our team, our Head of Volunteering, and from a large community of other volunteers. 

As a Volunteer Donor Relationship Co-ordinator, you will play a crucial role in forming and maintaining relationships with our donors, ensuring they feel valued and appreciated, whilst forming & implementing a strategy to keep them donating. This role would suit someone who is confident, enthusiastic about building strong connections, and passionate about the welfare of refugees & asylum seekers.

Key responsibilities:

• Identify and approach local high net worth individuals/businesses to approach for a regular donation
• Develop a donor relationship strategy aimed at maximising engagement and satisfaction.
• Personally reach out to existing donors to thank them for their contributions (& send seasonal cards/other personalised messages to maintain positive relationships).
• Build relationships by engaging with donors via phone calls and emails to understand their motivations for donating and gather feedback used to improve our efforts.
• Encourage previous donors to continue their support.
• Keep detailed and accurate records of all our donor interactions to ensure we have up-to-date information on our supporters.
• Create and distribute surveys to gain insights into our donors’ needs and expectations.
• Further down the line, host webinars or live Q&A sessions to answer donor questions and provide updates on our work.

Requirements:

• Strong communication abilities
• Proficiency with google docs/sheets
• Excellent organisational skills
• A confident individual who is comfortable engaging with a diverse range of people
• Pro-active approach and work with minimum supervision
• Can commit a minimum of 2 hours per week

Manor Gardens Welfare Trust has been at the heart of Islington since 1913, where we were set up to address 10% rates of infant mortality. More than a century later, we're still pioneering: our Dahlia Project is the UK's first specialist psychotherapy service for FGM survivors, our award-winning Surplus Café, and leadership of the Islington Food Partnership have made us a serious force in community food justice, our advocacy work supports some of the boroughs most vulnerable residents in 16 community languages, and our youth services work with young people at risk of gang violence and exploitation in one of London's most deprived boroughs. We own three Grade II listed buildings in Upper Holloway, directly support over 2,500 people a year, and reach 10,000 more through outreach and partnerships. 

What we do

From multilingual advocacy and community wellbeing to youth work, therapeutic services, and food security, we work across the intersections of disadvantage, with particular expertise in supporting refugee and minoritised communities, survivors of FGM and sexual violence, young people at risk of exploitation, and people facing mental health challenges. We are a small organisation with an outsized impact, and we take seriously our responsibility to influence policy as well as deliver services.

What we're looking for

We're seeking trustees with expertise in one or more of the below areas:

Fundraising and income development — You will have significant experience leading or overseeing fundraising strategy, with a strong track record across trusts and foundations, statutory commissioning, or other income streams relevant to a charity of our size and complexity. You understand what sustainable income looks like for a community health organisation navigating a difficult funding environment.

Services and community leadership — You will have deep experience leading or developing services for under-represented, minoritised, or marginalised communities, ideally in the voluntary and community sector. You understand what excellent, culturally competent, trauma-informed practice looks like — and how to govern it well.

Human resources — You will have significant HR expertise and an understanding of what good people management looks like in a complex, mission-driven organisation. Whether your background is in-house, consultancy, or the voluntary sector, you'll be able to bring a thoughtful, practical perspective to workforce questions at board level and contribute to our HR and Communications sub-group, as well as the wider board.

In either case, you'll bring strong communication skills, genuine commitment to equity and inclusion, and the strategic clarity to contribute meaningfully at board level.

What you'll join

Our board of six trustees brings expertise spanning third sector leadership, asset management, law, HR, finance, and communications. We meet five times a year, with three sub-groups (Fundraising and Services; HR and Communications; Finance and Facilities) that meet as needed. The time commitment averages around six hours per month. Trustees are appointed for three-year terms, with the potential for renewal.

Knowledge

Understanding of the legal duties, responsibilities and liabilities of trustees.

Qualities and Behaviours

Strategic vision;

Commitment to inclusion, equalities and diversity and to the vision and mission of our charity;

Commitment to MGWT’s values;

Interpersonal and communication skills;

Collaborative approach;

Honesty and integrity;

Willingness and ability to devote the necessary time and effort to the role.

We warmly welcome applications from people with lived experience of the issues we address, and from those who are under-represented in charity governance more broadly.

We need empathetic and motivated people, who are committed to welcoming people seeking safety, to join our Sussex volunteer team. 

What you will receive: 

• Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training. 

• Support from a wonderful team

• Opportunity to develop skills, including casework, networking, and interpersonal skills

• Greater understanding of the UK asylum system

As a volunteer, there is a range of activities you can choose to get involved in. Some activities include:

• Drop-ins - a weekly social space to share a hot drink, play games and sport, help with requests and signposting to support, and help people learn and practice English.

• Distributions - provide essential items like clothing, shoes, toiletries. 

• Trips - organise trips to places such as the park or museum.

• Events - mark specific days or holidays to get people together and celebrate. 

Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.

About Care4Calais 

Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.

The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.

You can find out more about Care4Calais on our website or Instagram 

Are you passionate about creating inclusive, anti-sectarian, and empowering spaces for Muslims?

Inclusive Mosque Initiative is looking for a Chair of Trustees to help lead our mission forward.

The Chair provides visionary and strategic leadership to the Board 
of Trustees of IMI, ensuring effective governance, accountability, and alignment with IMI’s 
mission to create inclusive, safe, and inter-sectarian spaces for Muslim worship, learning, and 
community building. This pivotal role supports the organisation’s growth and impact while 
fostering a values-driven, accessible, and collaborative board culture.

Why Join the Board?

• Be a Changemaker: Help steer a mosque committed to justice, inclusion, and community.
• Use Your Skills for Good: Whether your expertise is finance, governance, community engagement, or advocacy, your contribution will help us grow.
• Grow and Learn: Access free training in governance, leadership, and social justice while working alongside passionate Muslim leaders.
• Shape the Future: Play a pivotal role in guiding IMI’s growth, from expanding community programs to strengthening our financial sustainability.

Who We’re Looking For

We welcome Trustees who:

• Are Muslim.
• Are passionate about IMI’s Core Values and mission.
• Bring diverse professional and lived experience and skills to strengthen the Board.
• Are ready to collaborate, challenge, and support in a dedicated team.

To apply, see the role description packs and fill in the online form

Who we are

Trans+ Learning Lab is a UK CIC delivering life‑changing education and training to gender‑diverse folks in challenging contexts.

The Trans+ Learning Lab CIC is made up of myself (the founder) Helmut (they/them, he/him) and the Uganda Lead, Mama Mityana (she/her). The Uganda Lead receives a part-time wage to deliver stakeholder advocacy and training services in her country; I do not pay myself, and I finance everything from project delivery to procurement from my own savings. 

We are seeking volunteer fundraisers to help us promote, update, and widely share our active and future GoFundMe campaigns and to help us form a funding pipeline in a more raitonal, proactive manner.

In our current project and campaign, we are trying to raise essential funds toward our Uganda training and upskilling incubator project in partnership with Tranz Network Uganda. This particular GoFundme campaign supports the delivery and sustainability of our entrepreneurship incubator.

With future fundraising and comms, you will be involved in shaping our strategy to generate income to implement our other educational mission: to deliver low- or no-cost coding bootcamps to vulnerable LGBTQ+ communities in Africa and South Asia, and to deliver refugee-specific empowerment programmes.

You will be actively helping vulnerable people access safer, more sustainable livelihoods through upskilling in Uganda, Kenya, Pakistan and beyond. 

What you’ll be doing

• Promoting the GoFundMe campaign across your personal and professional networks in the first instance
• Help us design the strategy for, and support, future crowdfunding campaigns and comms
• Sharing campaign updates and calls to action on social media, newsletter and relevant community spaces
• Helping amplify key messages, milestones and calls to action
• Suggesting creative outreach ideas to increase reach and engagement
• Acting as a friendly ambassador for Trans+ Learning Lab’s mission

Who we’re looking for

• Someone confident sharing and generating impactful, engaging fundraising content and asking people to donate
• Someone active on social media and well connected to communities, networks and organisations
• Someone with direct experience of corporate responsibility schemes and engagement (desirable)
• A versatile, excellent written communicator
• A person who is reliable, values‑driven, and above all, respectful and supportive of trans‑led work

Ideally you will have accrued 2-3 years' professional fundraising and campaigning experience in the non-profit sector, but if you have an equivalent voluntary and pro bono expertise in minority causes advocacy and supporter-network building your application is warmly welcomed too. 

LGBTQ+ persons are especially encouraged to apply, though allies are warmly welcome.

Bilingual/Multilingual Welcome & Reception Volunteer - Merseyside

Do you want to help people experiencing the housing emergency?

Information about the role

You’ll be an essential part of the team, welcoming clients and visitors to the hub. You’ll be providing information and key admin support that enables people to get the help they need with their housing.

Location: Holy Trinity Church, Richmond Park, Liverpool, Merseyside

Suggested contribution: One day per week (can be flexible around your commitments)

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details. 

Main activities may include:

• • Meeting and greeting clients and visitors

  • Interpreting for clients that come to the drop –in 

  • Translating resources for the drop-in

  • Covering reception duties and being the first point of contact for the hub.

  • Booking in clients for appointments with our advisors.

  • Responding to general enquiries both in person and over the phone.

  • Signposting people to other appropriate services.

  • General administrative tasks (such as photocopying, scanning, data entry, filing)

This role fights the housing emergency by enabling people who are struggling with housing or homelessness to get the advice and support they need. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We welcome applicants that are fluent in English and one other language. We particularly welcome applicants that speak, Arabic. Kurdish (multiple dialects) and Tigrinya.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences. 

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer expenses policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance. 

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Volunteer Barber or Hairdresser Needed – Make a Difference in Westminster

We are looking for a volunteer barber or hairdresser to support residents at a hostel in Westminster, London. The hostel is part of the Single Homeless Project charity and is home to up to 68 residents.

Something as simple as a haircut can have a hugely positive impact on a person’s confidence, self-esteem, mental health, and overall wellbeing.

As part of our upcoming Wellbeing Day, we will be hosting a range of activities for residents, and one of the key things we would love to offer is free haircuts from a volunteer barber or hairdresser.

If you have the time and capacity, there is also scope for regular visits to the hostel beyond the wellbeing day, although this is entirely optional.

You will be fully supported by our staff team throughout the session, and a member of staff will always be available to assist and provide support where needed.

We are also happy to cover any travel cost within London, and if you would like like to find out more about the chairty and the work we do, please type in Single Homeless Project into your search engine. 

If you would like to use your skills to make a real difference in someone’s day, we would love to hear from you.

Please send us a message if you are interested.

Thank you,

Jassen

We are looking for a film maker who will be able to join us at our food and music events, film and create short highlight clips to share on social media (see our instagram page for ideas).

What will you be doing?

• Filming videos on-site with your equipment.
• Conducting short interviews with guests and the team to create content.
• Contribute new ideas and creativity welcome to showcase and promote Plateful Cafe.

Requirements:

• Basic video editing ability
• A decent camera/phone