Safe practice manager volunteer roles

Welcome

Thank you for showing interest in Voyage (Voice of Youth & Genuine Empowerment) and the possibility of becoming a Trustee.

Voyage is a London-based social justice charity tackling racial inequality and structural disadvantage. We empower and enrich the lives of diverse young people and transform disadvantaged communities by raising aspiration and attainment. We work with socially disadvantaged and excluded young people, aiming to combat social exclusion, improve educational achievement and build resilient, confident leaders. Our mission is to empower and enrich the lives of young Black people and young people from the global majority, radically transforming educational and employment pathways. You will find more information on our website outlining our mission, programmes, partnerships and impact.

Voyage is led and governed by our committed, majority-diverse Board of Trustees, Youth Advisory Board, CEO and leadership team. Our organisation would not succeed without the dedication of our programme leaders and staff team. We have bold ambitions for Voyage, including completing our transition to Charitable Incorporated Organisation (CIO) status and deepening our work across three pillars: Education, Access and Youth Voice. To support this next phase, we now need additional skills on our Board. We are specifically looking for people with one or more of the following:

·broad fundraising or income generation experience

·experience in the higher or further education sector

·education product development or commercial/business development experience

·governance and board development

We are open to other skills and experiences too. If you share our passion for social justice and supporting young people from Black and other global majority backgrounds to raise their expectations and fulfil their potential, we would welcome your application. We are especially interested in people currently underrepresented in charity governance.

Sincerely
Siobhan O’Garro (Board Chair)

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About us

Our mission - We ignite and inspire the next generation, building resilience to tackle the UK’s most pressing issues.

Our vision - Every young person can be a voice for change in their community and the world.
Our philosophy - Each One Teach One.
Our values - Empower – Transform – Sustain.

We provide accredited transformational leadership programmes for young people from the global majority. We aim to increase educational attainment, build community resilience and develop empowered young leaders who go on to reach their full potential and often return to Voyage to inspire the next generation.

Our work and plans

Voyage has recently come through a very challenging two year period that has significantly impacted our ability to attract investment and grow and rebuild staff capacity. At the same time, the national rolling back of ESG, DEI and wider CSR agendas has reduced investment in the very communities and young people our work exists to support. Despite this, Voyage remains resilient and is committed to overcoming these challenges. We have developed a business-led approach that places our young people at the centre of reversing this trend demonstrating the essential role that diversity, youth leadership and social justice play in future-focused industries.

We support young people through accredited education offers leading to employment and industry accesswork and opportunities to highlight the voice of our young people. This pathway of empowerment can be seen in our longest-standing strand, rooted in our BTEC level II accredited Safer cities course designed to support young people who are at risk of being marginalized due to challenging behaviour, damaging relationships and poor engagement with school.

A major element of our renewed strategy is our focus on sustainability and climate justice. Our mission helps us connect our diversity agenda to these sectors that are currently under-represented yet abundant with opportunity. Voyage is therefore aligning youth leadership, diversity and green-skills development through:

·our new Young Leaders Course - Sustainable Cities, supporting young people to understand climate resilience, urban change and green career pathways

·our Horizons Youth Programme for the Environment (HyPE), equipping at-risk young people with employability skills, training and entry points into environmental and retrofit careers

Further plans include:

·developing and rolling out a third BTEC accredited course linked to the under-represented but opportunity-rich digital sector - the Smart Cities;

·completing our transition to Charitable Incorporated Organisation (CIO) status to give us more flexible and agile income-generation options;

·growing Youth Voice as both an income-generating and influence-building strand, enabling young people to shape policy, practice and public discourse; and

·position Voyage as a London leader in youth justice, climate equity and youth-led social innovation, with a developing national profile

Our constitution

Trustees provide oversight and scrutiny of Voyage’s management, operations and strategic direction, ensuring compliance with the Charity Commission and alignment with our mission, vision and values.

We are looking for additional skills in:

·governance and board development

·commercial or business development

·strategic fundraising and income generation

The Board

Trustees are appointed by the Nominations Committee with representation from the Youth Advisory Board. We are currently seeking at least two or more new Trustees to strengthen our Board and equip us for the opportunities and challenges ahead, including organisational growth, transformation to CIO status, programme development and national positioning. We are looking for people to act as advocates for Voyage, committed to our vision and mission. Prior trustee experience is not essential but can be very helpful.

We particularly welcome applications from:

·younger trustees

·disabled people

·people with lived experience of social and educational disadvantage

As a Trustee, you will support good governance, ensure the organisation is sustainable, effective and always delivering our charitable purposes.

Job Description

The Board meets 4–6 times a year for up to two hours, with an additional annual Away Day. Meetings are held both virtually and in person. We use an online portal to share papers and reports.

Trustees are expected to:

·prepare for and attend meetings

·contribute actively to discussions

·attend up to two events per year

The time commitment is approximately one day per month on average, occasionally higher at key points in the year.

Each Trustee will hold a specific remit or portfolio area aligned to their expertise and will keep the Board informed about developments and opportunities within that area.

Remuneration

Trustee roles are unremunerated; however, reasonable expenses will be reimbursed. If finances present a barrier to participation, please discuss this with us.

Engagement

Trustees are committed to governing in a way that is compassionate, transparent and grounded in the lived realities of the young people and staff who deliver Voyage Youth’s mission, while maintaining appropriate boundaries between governance and operational delivery. The staff team is dynamic, hardworking and welcoming. Our small size allows Trustees to have meaningful involvement at all levels of the organisation.Trustees may also be invited to:

·take part in working groups

·represent Voyage at events

·advise staff in areas of professional expertise

Responsibilities of Trustees

Trustees share collective responsibility to:

·ensure compliance with the governing document and charity law

·maintain financial control and sustainability

·set and review strategy and performance

·ensure accountability and transparency

·uphold Voyage’s reputation and values

·oversee risk management, safeguarding and key policies

·support and challenge the leadership team appropriately

·act only in the best interests of the charity

Person Specification

We are looking for people who will bring diverse experiences and insight to our Board. All Trustees must be able to demonstrate:

·a passion for social justice and improved outcomes for young Black people and the global majority

·collaborative working and team contribution

·understanding of strategy and leadership

·ability to connect Voyage to networks and opportunities

·commitment to equity, diversity and inclusion

·strategic thinking and constructive challenge

How to apply

Please apply by sending:

·your CV

·a cover letter (maximum 1.5 pages) outlining your interest and suitability

Send applications to: recruitment at Voyage Youth

If you would like an informal conversation before applying, contact us via the same email address. This will not influence the outcome of your application. We are committed to fair and inclusive recruitment. Please tell us if you require reasonable adjustments. Closing date for applications: Friday 27th February 2026 Interviews: Weeks commencing mid to late March 2026 (in person) For more information about us and our work, please visit our website.

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role?

Our Trustees play a critical role in the organisation, helping set the strategy and review progress in relation to it, providing support, challenge and expertise to the Chief Executive and Directors.

A Trustee plays an essential role in seeking to maximise VoiceAbility’s positive impact as well as to stretch and hold to account the Chief Executive.

The role also has ultimate responsibility for the compliance with legal and regulatory requirements, as well as ensuring that the organisation acts in line with its charitable objectives and is financially stable. Trustees work as a team, applying good judgement and taking collective responsibility.

About you

We are looking for a Trustee with sound independent judgement, strategic vision and the ability to think creatively.  You will embody the organisations values and act in the best interests of the charity at all times. 

You will be engaged and motivated by the work of VoiceAbility and be able to build strong relationships and have experience of working as a non-Executive director or Trustee; however, lived experience is equally important.

We are seeking to recruit Trustees who bring Expertise in Finance, Safeguarding, Human Resources, Commercial and Operational Delivery.

Time commitment

Approximately one day per month.  Please note that this time commitment will be spread across multiple days and is likely to be cyclical.

There are four board meetings per annum.  Board meetings tend to be online, but face-to-face, or hybrid meetings may take place from time to time.  There would also be a commitment of two to four committee meetings per annum, a board strategy or development day and site visits.  Each trustee will also belong to at least one committee.

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.  If you need to apply in a different way, please contact HR for further options.

How to apply

Please follow the link to our latest vacancy page

Important Dates:

Closing date for applications: 

28 February 2026

 Interviews to be held: ongoing

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

We are looking for people keen, happy to contribute to new ideas, with drive and confidence to be involved in evening on site meetings 6 times a year to support our non profit charity organisation. We oversee the running of a long establish afterschool and holiday club.

Do you have a passion to make a difference in the lives of children and families? Spurgeons is seeking new trustees to join our current Board in bringing prayerful wisdom and strategic guidance over the coming years.

Spurgeons is one of the UK’s leading children’s charities, supporting vulnerable and disadvantaged children and their families for 150 years. Inspired by Christian faith and our founder Charles Spurgeon, we’re here for all families. Together, we create family hubs where we’re needed most, with counselling, early years and family support. We partner with local councils, churches and communities to care for every family, putting children and young people first in everything we do. Our services also include parenting support and resources, mental health support for children and young people, and working with families affected by domestic abuse and imprisonment.

These services are needed more than ever, and our current strategy focuses on growth, innovating in partnership with churches, developing online family hubs to expand our reach and ensuring fundraising is a strategic priority. We are ambitious and hopeful about how we can grow to make a significant impact on many more children’s lives in the future.

To support Board succession planning, we are seeking to appoint five new trustees with a range of skills and experience including:

· Fundraising and marketing

· Finance

· Children’s services e.g. senior leadership experience within social services, the care sector, local authorities, health, education, or charitable contexts

· Safeguarding

· Cultural change and transformation

Given an occupational requirement for these roles to be filled by Christians, we are seeking candidates with a personal and active Christian faith who are comfortable and aligned with the statement of faith outlined on our website.

In order to build on our Baptist heritage, we are also keen to ensure that at least one of our trustees is a member of, or has a connection with, the Baptist church.

Spurgeons values diversity, promotes inclusion, and encourages applications from a diverse range of candidates, including those with lived experience of children’s support services. We recognise the need to increase the diversity of the Board, for example in terms of age, ethnicity, disability, gender and LGBTQ+ representation.

In terms of location, at present, Board meetings take place in London and committee meetings take place virtually via Teams.

For further information, including full details of how to apply, please see our Appointment Details Pack which can be downloaded from the application resources/ supporting documents section below. Application is by submission of CV and cover letter via email to Laura Bagley at Macaulay Search (please see Appointment Details Pack for contact details).

The closing date for applications is 9am on Monday 2nd March 2026. 

The Chair of Trustees will:

• Provide leadership and direction to the Board of Trustees and enable the Board to fulfil its responsibilities for the overall governance and strategic direction of the organisation.

• Ensure that the organisation pursues its objects as defined in its governing document, charity law, company law and other relevant legislation/regulations.

• Work in partnership with the Director to support employees and volunteers, helping them achieve the aims of the organisation; and to optimise the relationship between the Board of Trustees and the staff.

• Facilitate the Board of Trustees in stimulating excellent, well-rounded and carefully considered strategic decision-making.

Main Responsibilities of the Chair

The Chair of Trustees will be expected to:

In relation to the Board of Trustees

• Formulate strategic plans and regular review of long-term strategic aims of the charity.

• Develop organisational policies, define goals, targets and evaluate performance against agreed targets.

• Approve the annual cycle of the board meetings, meeting agendas, chair and facilitate meetings, monitor decisions taken at meetings and ensure they are implemented.

• Liaise regularly with the Treasurer to maintain a clear grasp of the charity’s financial position and to ensure full and timely financial transparency and information disclosure to the Board.

• Lead and mentor other Board members to fulfil their responsibilities and enable access to training/coaching/information to enhance the overall contribution of the board.

• Annually review the Board structure, role, staff relationships and ensure implementation of agreed changes/developments are carried out.

• Encourage team working among Board members and encourage them to identify and recruit new trustees as required.

• Create a strong, profitable and fulfilling working relationship with trustees and the Director through review and self-reflective evaluation of contributions and effectiveness of the board.

In relation to the Director 

• Assume guardianship of the legal and financial integrity of the organisation.

• Consult with the Director on matters of strategy, governance, finance and HR.

• Oversee the Director’s activities in the context of the implementation of the Board’s strategy and policies.

• Maintain careful oversight of any risk to reputation and/or financial standing of the organisation.

• Receive regular informal progress reports of the organisation’s work and financial performance through the Director.

In relation to the community and code of conduct

• Represent the organisation as a spokesperson at appropriate events, meetings or functions.

• Lead the Board in fostering relations with potential clients and potential funders/donors.

• Act as final stage adjudicator for disciplinary and grievance procedures if required.

• Facilitate change and address conflict within the Board of Trustees, within the organisation and liaise with the Director to achieve this.

• Undertake review of external complaints as defined by the organisation’s complaints procedure.

• Ensure adherence and compliance around key policies to e.g. Hiring Policy,Health & Safety and in all decisions and discussions of the Board and its sub-committees.

• Attend and be a member of other committees or working groups when appropriate in role as Chair.

• In order to perform the above role, the Chair should have reasonable access to all staff and information, in line with the board’s fiduciary duties.

In relation to Child Protection

• Uphold the charity’s Child Protection Policy, and ensure its rigid application to all of the Board’s duties and endeavours. 

• Place child safety at the forefront of all deliberations, and adopt a diligent awareness of any area in which child safety might be at risk.

• Report any and all potential violations of the charity’s Child Protection Policy to the Board of Trustees immediately. 

Qualities of a Chair

The Chair of Trustees is expected to demonstrate the following qualities:

Essential

• Understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship and adhering to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

• Commitment to the charity’s objects, aims and values and willingness to devote time to carry out responsibilities.

• Strategic and forward looking vision in relation to the charity’s objects and aims.

• Good, independent judgement, political impartiality and the ability to think creatively in the context of the organisation and external environment.

• Good communication and interpersonal skills and the ability to respect the confidences of colleagues.

• Balancing tact and diplomacy with willingness to challenge and constructively criticise.

Desirable 

• Prior experience of committee/trustee work.

• Knowledge of the type of work undertaken by the organisation - disability care and poverty alleviation.

• A wider involvement with the voluntary sector.

• Experience of chairing meetings, committee work, some experience of charity finance, charity fundraising.

• Leadership skills exercised through a period change.

Time Commitment

• The Board meets at least 4 times a year and the Chair is expected to be available 4 times in a year.

• In addition to Board Meetings, other contact – usually electronic or by telephone – will be necessary.

THE OPPORTUNITY

Do you have an interest or experience in mental health care service design and delivery? Join us in supporting services in the Lambeth community as Chair of Mosaic Clubhouse!

This is a fantastic opportunity to use your senior leadership skills at a charity impacting the quality of life for so many in our community. You'll also work closely with our executive team while providing sound judgement for our Board.

Can you bring a great understanding of governance to our decision-making? If you are keen to act as an ambassador for a mental health charity, then we'd love to hear from you!

WHO IS MOSAIC CLUBHOUSE?

Mosaic Clubhouse is a unique, internationally renowned, mental health recovery community provider. We are right in the heart of Lambeth and wider south-east London, supporting the mental health system. We help over 400 Lambeth residents living with poor mental health each year through our work.

Mosaic people are not defined by their diagnosis but by their potential. They are our members, working side by side with staff to run every part of the Clubhouse. From reception to communications, café operations to fundraising, our model builds a sense of belonging.

WHAT MATTERS TO US

Our community reflects the heart of Brixton and Lambeth; diverse, creative, and resilient.

Mosaic runs on collaboration, not hierarchy. Our members both shape decisions and co-deliver our programmes and services. They also serve on our Board of Trustees, ensuring lived experience drives everything we do.

Our vision is for people, from all walks of life facing mental health challenges, to achieve their potential and feel respected.

IF YOU JOIN US…

You'll be joining us at an exciting time for Mosaic Clubhouse! We just celebrated our 30-year anniversary of proudly holding a positive reputation at the heart of our community.

As Chair, you'll lead on developing a new strategy to improve the mental wellbeing of our members, extending our reach to help more people.

Are you ready to guide us through this invigorating time in our history? This is a great opportunity to lead on our priorities over the coming years through a person-centred approach. 

WHO WE’RE LOOKING FOR

We are looking for someone who is motivated by our purpose and mission – to change the lives of people affected by poor mental health. You'll need to bring successful board leadership experience to ensure effective operation of our governance.

We are particularly looking for:

• effective decision-making in line with Charity Commission and International Clubhouse standards
• clear commitment to ensuring equity, diversity, and inclusion throughout our work.
• goals for financial sustainability and increased employment opportunities for our members

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Mosaic Clubhouse!

WHAT’S NEXT?

Eastside People is supporting Mosaic Clubhouse in the recruitment of this role. You can follow the link to apply today.

The closing date for applications is Mon 2nd March. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with Mosaic Clubhouse shortly after this.

We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!

The Stuart Low Trust are thrilled to invite you to volunteer to support our Spring Term (April-June 2026) programme of Arts, Nature and Wellbeing activities, which operate across Islington and London! 

Rooted in the Islington community and founded in memory of Stuart Low, who sadly took his own life in 1997, we work to ensure no one faces mental health challenges alone or without support.

We collaborate with facilitators, with assistance from volunteers, to provide our Arts, Nature, and Wellbeing programmes for people living with, or recovering from, mental health issues. Running during working hours as well as evenings and weekends, our group activities are inclusive, social, and creative – grounded in the belief that offering shared experiences can be transformative in helping to build connection, challenge stigma, and improve wellbeing. 

Who Can Volunteer?

We welcome volunteers of all backgrounds, lived experiences, and abilities, aged 18 and over, who are passionate about supporting people experiencing social isolation and/or mental health issues. No prior qualifications or experience is needed. Ideal volunteers are empathetic, sensitive to diverse needs, confident in group settings, and able to remain calm, adaptable, and professional. Whatever your interests or experience, there’s a place for you on our team.

Applicants should use the application form to select volunteer roles that best match their interests, skills, and availability (e.g. Nature Visit Volunteer, Wellbeing Workshop Volunteer, etc.). 

Why Volunteer?

Volunteering with us is fun, rewarding, and a chance to make a real difference in your community. You’ll gain valuable skills, receive safeguarding and mental health training, have travel expenses reimbursed, and be supported onsite and throughout your volunteering journey by SLT staff. Activities are varied and dynamic, and you’ll meet people with diverse lived experiences, alleviate loneliness and the impacts of mental health challenges, while also becoming part of our friendly volunteer community and eligible for a reference. 

How Does it Work?

We run our activities year-round across four terms: Winter Term: Jan-March, Spring Term: April-June, Summer Term: July-Sept, Autumn Term: Oct-Dec. 

We’re currently recruiting volunteers for our Spring Term (April–June 2026).

If you join us this Spring and would like to continue volunteering in the Summer, Autumn, or beyond, we’d be delighted to have you. We support long-term volunteering and will regularly check in so you can let us know if you’d like to stay involved. 

Person Specification 

Requirements: 
- A minimum of 18-years-old. 
- Willing to complete a DBS check (paid for by SLT). 
- Willing to provide contact details for two referees. 
- Able to commit to in-person workshops (regularly or flexibly, dependant on role) 
- Able to attend a three-hour in-person volunteer training session. 
- Based in or near to London. 
 
Skills: 
- Passion for working with participants experiencing social isolation and/or mental health issues. 
- Awareness of mental health issues. 
- Excellent communication and listening skills. 
- Helpful assisting in a group setting. 
- Ability to remain calm, centred and professional, while keeping a sense of humour. 

*Necessary requirements and skills are conditional to the specific volunteer role(s) applicants select in the application form (e.g. ‘Art Workshop Volunteer’). Please read the Volunteer Roles & Application Pack attached for more information. 

Expenses 

Stuart Low Trust reimburses travel expenses for volunteer-related activities. 

How Can I Apply?

1. Read the Volunteer Roles & Application Pack so you have all the necessary information before applying.

1. Apply now using the Online Application Form. The deadline to apply is 2nd March 2026, 11:59 GMT, you will hear back about your application in mid-March 2026. 

 If your application is successful, volunteering will begin in April/May 2026, following identity checks and training. 

We can’t wait to receive your application to volunteer!