Services support officer volunteer roles

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact

Oxfordshire Mind is your local mental health charity, working across Oxfordshire and Berkshire West to make sure that everyone experiencing a mental health problem gets both support and respect. We offer a broad range of services that help people stay well, manage difficult moments and build long-term resilience.

We are looking for a new Chair of the Trustee Board who will provide the leadership that can help guide us through both the opportunities and challenges that lay ahead of us. Our new Chair will provide leadership to the organisation and the Board by ensuring that everyone remains focused on the delivery of the organisation’s charitable purposes in order to provide greater public benefit and enable the charity to maximise its impact.

What are we looking for?

For our new Chair, we’re looking for someone who shares our values, believes in fairness and inclusion, and who cares deeply about our communities. You will bring steady leadership, warmth, curiosity, and a genuine desire to make a difference.

Experience and Knowledge:

• Be able to operate strategically and work effectively with the Board of Trustees and Chief Executive to shape and develop the organisation’s strategic vision.
• Possess the leadership skills required to guide both the Board of Trustees and the wider organisation.
• Have relevant experience and knowledge in key areas that relate to the Charity’s sphere of operation: mental health, the voluntary sector, the NHS, public sector commissioning and local government, and business development; and
• Have experience and knowledge of the geographical area within which the Charity operates (i.e Oxfordshire and Berkshire).
• Experience of being a Trustee (you do not need to have been a Chair before). 

What difference will you make?

You will help guide the charity as it navigates the future and delivers an impactful strategy, ensuring we are collectively the best we can be for our beneficiaries and ensuring we deliver impactful services and continue to challenge stigma around mental health.

Time Commitment

Depending upon the Chair’s personal leadership style, it is estimated that the overall time commitment is likely to average around 4 days per month.

While the focus of our search is on finding our new Chair, we are also looking for new Trustees for our Board. Our Trustees ensure that the organisation complies with its governing document, charity law, company law, and any other relevant legislation or regulations. The expected time commitment for a Trustee is expected to average around one day
per month.

Be Enriched - recent recipients of The Kings Award for Voluntary Servie 2025 - are seeking an inspirational Chairperson to lead our Board of Trustees and guide our next phase of strategic growth. We use food as a tool to bring people together, cultivate joy and dignity whilst fighting food waste and nourishing the community.

What will you be doing?

The Chair plays a pivotal role in guiding the board, ensuring the charity is governed effectively and remains true to our vision and mission. With an inclusive leadership style, the Chair will foster a collaborative atmosphere within the board, while offering both support and constructive challenge to the CEO. Additionally, the Chair serves as a passionate ambassador for the charity, representing its values and goals.

What difference will you make?

Since 2013, we have been dedicated to enriching our communities through food. Our work tackles critical issues head-on: alleviating food poverty, combating social isolation, and empowering individuals through practical skills training. We believe in the power of food to bring people together, share knowledge, and cultivate lasting connections. 

As Chair, you will play a pivotal role in steering our ambitious strategy, working closely with an active and committed Board and our dedicated staff team. This is a unique opportunity to leverage your leadership skills to strengthen our impact and ensure the long-term sustainability of our vital community services. 

Scope of Responsibilities 

Governance and Strategic Leadership 

• Provide leadership to the board in the establishment of organisations overall strategy and policies.

• Direct boards policy-making process and guidance to ensure strategic alignment. 

• Monitor decisions taken by the board to ensure effective execution. 

Board Management 

• Build and develop the board by leading efforts in recruiting new trustees and ensure the board is diverse, skilled, and working cohesively. Foster a culture of mutual respect and collaboration. 

• Plan annual schedule of board meetings and establish agendas. 

• Chair and facilitate board meetings. 

Representation and Advocacy 

• Act as Ambassador for Be Enriched at external events, meetings and functions when required. 

• Actively participate in and show support for the charity's events and projects, demonstrating leadership and commitment to its mission. 

Executive Liaison and Oversight 

• Liaise closely with CEO to maintain strategic overview and provide appropriate support. 

• Serve on senior appointment panels as needed.

Formal Procedures 

• Act as the final stage adjudicator in formal disciplinary and grievance procedures, in accordance with the organisation’s policies. 

What We Are Looking For 

Essential Qualities

• Proven experience as a trustee, with a passion for governance and making a difference.  Prior Chair experience is welcome but not required. 

• A keen sense of strategic purpose. 

• An inclusive leadership style. 

• The ability to listen and engage. Comfortable with challenge and debate and can encourage that in others whist fostering a collaborative board environment.

• Advocate – be able and willing to champion Be Enriched’s work through personal networks, social media, and other channels. 

• A strong personal commitment to equity, diversity and inclusion.

• Be proactive and responsive – as a small charity, there are times when issues arise that require the Chair's guidance, support, or approval. 

In addition to the above, the Chair will have the responsibilities and qualities of all trustees: 

Responsibilities Of All Trustees 

• Support and provide advice on Be Enriched’s visions mission and goals. 

• Ensure the effective, efficient, and prudent administration of the organisations.

• Safeguard the organisations financial stability and ensure proper investment of funds. 

• Ensure key risks are being identified, monitored and controlled effectively. 

• Provide support and challenge the CEO in the exercise of their delegated authority and affairs. 

• Attend quarterly board meetings (online) and AGM (in-person), adequately prepared for group discussion.

• Use independent judgement, acting legally and in good faith to promote and protect Be Enriched’s interest, to the exclusion of their own personal and/or third-party interest.

• Maintain a thorough and informed understanding of the organisation's activities, as well as the broader external issues that affect its work.

• Accept collective responsibility, as part of the board, for the actions and decisions of the organisations and its trustees. 

• Participate in additional tasks as required, such as providing expert advice or assisting with fundraising initiatives.

Terms of Appointment 

Terms of Office 

• Trustees are appointed for a three-year term, with renewal available at end of first term.

Time Commitment 

• Attendance required at four quarterly board meetings (conducted online via Teams from 4:30-5:30pm). 

• Attendance compulsory at the Be Enriched AGM (conducted in-person).

Positive Futures is seeking a qualified finance professional to join our Board as Treasurer. This is a pivotal role for someone with experience in charity finance or complex organisational structures, who can provide strategic oversight and ensure the long-term financial health of our organisation. The successful candidate will offer guidance on financial planning, risk management, and ethical investment, working closely with the CEO and trustees to safeguard the organisation’s resources while supporting its mission to improve outcomes for children, young people, and families.

We seek a finance professional with charity or complex organisational experience to:

• Provide financial oversight and assurance
• Chair the Finance & Risk Committee once established
• Support long-term sustainability and ethical investment
• Oversee reserves, audit, controls and financial planning

​If you are committed to strong, ethical financial stewardship and want to apply your expertise to help shape the governance and sustainability of a values-led organisation, we would be delighted to hear from you.

How To Apply

To apply, please submit:

• Your CV
• A short covering letter (max 2 pages) outlining:

           – Why you want to join Positive Futures

           – Which role you are applying for

           – How your experience aligns with our mission and needs

Closing date: 1st March 2026

Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?

We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.

What you’ll do:

• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.

• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.

• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.

• Create eye-catching visuals using tools like Canva.

• Update our website as required and make suggestions for improvements.

• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.

What we’ll provide:

· Creative freedom within agreed priorities and tone of voice.

· Access to the right tools plus shared photos, stories and impact stats.

· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.

Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.

Reasonable agreed expenses will be paid.

Thank you

Mark Flannagan
Chief Executive

About us

UpCycle, works with individuals in prisons and young people at risk in marginalised communities.  We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration.  We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.

In prisons

· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.

In the Community

· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.

· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.

· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.

London Plus is looking for two new trustees who are passionate about strengthening London’s civil society. We play a unique role -  championing the role of charities and community groups in helping London and Londoners thrive.

We are particularly looking for Trustees with experience in the voluntary and community sector but you don’t need to have been a Trustee previously. We actively welcome applications from candidates who reflect the diversity of London’s communities.

This is a wonderful opportunity to give back, to support us in our work to strengthen London’s voluntary sector, to get valuable board experience and to work alongside our committed trustees and staff.

Salary - Volunteer

35 hours per week (flexible working options available)

Remote/Hybrid/Flexible location

Ref: VCS-251 

Are you a creative, organised and collaborative communicator with a passion for digital content and social impact? If so, St Giles is looking for a Volunteer Communications Support to help strengthen our digital presence and support the delivery of high-quality communications across the organisation.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As Volunteer Communications Support, you will play an important role within the Fundraising and Communications team, working closely with the Senior Media and Publicity Manager and colleagues across St Giles. You will support the creation, scheduling and management of digital content that promotes our work, campaigns and values, helping us reach and engage key audiences. The role will also involve providing general support to the team. 

This is an excellent opportunity for someone looking to develop or apply their communications, digital and storytelling skills in a supportive, values-driven environment.

What you’ll be doing:

• Creating digital assets to support St Giles communications campaigns and projects
• Writing engaging, audience-focused digital copy
• Using design software (e.g. Canva and AI tools) to produce content in line with brand guidelines
• Uploading and scheduling digital content across relevant platforms
• Supporting the maintenance and development of the St Giles website
• Researching and sourcing photography through stock image libraries
• Using analytics to help measure performance and engagement
• Assisting with organising events, where required
• Attending meetings relevant to the role and working collaboratively with colleagues
• Ensuring confidentiality, data protection and information security policies are upheld
• Promoting sustainable working practices and environmental responsibility

What we are looking for

• Strong IT skills, including Microsoft Word, SharePoint and Teams
• Experience of producing digital written content
• A sound sense of design and the ability to work within brand and photographic guidelines
• Experience using digital design tools such as Canva (and interest in AI tools such as ChatGPT)
• Excellent written and verbal communication skills, with strong storytelling ability
• Experience uploading, scheduling and managing digital content
• Knowledge of producing email marketing copy
• Ability to work independently, manage priorities and collaborate effectively as part of a team
• An understanding of, and sensitivity to, the issues faced by people with lived experience and the barriers they may encounter

A Basic DBS check is required for this role.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: Friday 6th February 2026 at 9am. We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

Trustee and Treasurer
Rainbow Migration, the longest-running UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is seeking a trustee who will also serve as the organisation’s Treasurer.

We are looking for someone who is passionate about our vision that LGBTQI+ people can settle in the UK and lead fulfilling lives, and our mission to support LGBTQI+ people through the asylum and immigration system and influence policy and practice.

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We particularly encourage applications from people who have sought asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.

The role of trustees and the Treasurer

Being a trustee is a rewarding role. Trustees are volunteers who bring their expertise to shape our strategy and direction, and help ensure we remain an authoritative organisation on LGBTQI+ asylum and immigration. They have overall legal responsibility for the charity, make sure our finances and resources are well used to implement our mission, and are required to participate fully in the governance of the charity. Trustees also play a role as ambassadors for the organisation and our work.

The Treasurer takes a lead role in ensuring Rainbow Migration’s financial affairs  are conducted within legal requirements, accounting conventions and good practice to ensure the financial viability and sustainable development of the organisation. A detailed role description for the role of Treasurer is appended.

Time commitment

We are looking for people who can commit to being a trustee for at least three years.

Trustees meet on a weekday evening five times per year. Meetings are usually held on Zoom except in December when we meet in person in London.

Preparation for the meetings involves a time commitment of two to four hours for detailed reading of papers, which are provided several days in advance.

The Treasurer also chairs the Finance Subcommittee, which meets on a weekday evening at the end of each quarter. The present Treasurer prepares the primary financial statements and notes, from the underlying accounting records at the year-end, for inclusion in the Annual Report and Accounts; the successful candidate will need to decide whether to continue with this approach or if there is a suitable alternative.

Key responsibilities

Financial oversight:

• Support the Trustee Board to maintain a clear and timely picture of the financial health of the organisation
• Ensure the Trustee Board and management team fulfil all required fiduciary and regulatory responsibilities
• Keep up to date on developments in charity finance regulations and best practice
• Chair the Finance Subcommittee to oversee Rainbow Migration’s financial management, ensuring robust processes and controls are in place
• Ensure the committee develops a long-term financial strategy (including a reserves policy) for the organisation, with objectives which can be monitored
• Advise the Board on financial strategy, risk management and resource allocation
• Support the Executive Director and Operations and Office Manager to develop and improve financial policies and procedures
• Work with the Executive Director, Operations and Office Manager and Fundraising Manager to monitor budgets, cash flow and financial performance
• Oversee the production of clear and accessible financial reports to the Board and its sub-committees by Rainbow Migration staff, and lead discussions during meetings

Reporting:

• Ensure regular financial reports (i.e. management accounts, annual budgets, cash flow projections, etc) are accurate, comprehensible, timely, correctly formatted, and properly discussed and understood by the Trustee Board (as required by law)
• Ensure the timely preparation of annual accounts in accordance with charity regulations (UK SORP)
• Oversee the appointment of the Independent Examiner or auditors and provide overall oversight of the annual examination or audit process

Systems and controls:

• Ensure the charity has proper systems in place for budgeting, financial control, insurance, and reporting
• Ensure compliance with all HMRC tax requirements, as appropriate

Become a Trustee of Young Citizens and help light the spark of active citizenship for children and young people 

With citizenship education set to become statutory in primary schools, votes at 16 on the horizon, and growing concern about the health of our democracy, this is a pivotal moment to join Young Citizens as a Trustee. 

For over 35 years, Young Citizens has helped children and young people understand society, engage in democracy and make a positive impact in their communities. Through flagship programmes like The Big Legal Lesson, The Big Democracy Lesson, the Make a Difference Challenge and the National Mock Trial Competitions, we bring citizenship to life in classrooms and communities across the UK – reaching 300,000+ young people every year. 

Our five-year strategy, Lighting the Spark, is focused on making sure every young person in the UK experiences powerful, practical and immersive citizenship learning. As a Trustee, you will help shape this next phase of growth, strengthen our financial sustainability, and ensure we make the most of the opportunities ahead.

This is a voluntary role (reasonable expenses reimbursed) and a chance to play a strategic part in strengthening UK democracy through education. 

Role Snapshot 

• Shape Young Citizens’ strategic direction and monitor performance 
• Ensure compliance with charity law and our governing document 
• Safeguard the charity’s values, reputation, and financial integrity 
• Oversee effective use of resources and long-term sustainability 
• Support and advise the CEO, ensuring delivery against agreed objectives 
• Act as an ambassador, promoting Young Citizens and building relationships with partners, funders, and supporters 

Why join as a Young Citizens Trustee? 

Being a Young Citizens trustee is a strategic and deeply rewarding opportunity. You will: 

• Help steer a national charity at a pivotal moment for citizenship education and democracy 
• Collaborate with fellow trustees bringing expertise in education, law, finance, communications, governance, and public affairs 
• See our impact first-hand by attending key events such as programme launches and the National Finals of our competitions 
• Support a small but highly skilled staff team (around 13 colleagues across the UK) and a network of 1500+ professional volunteers 
• Contribute to decisions on resource investment, digital development, programme growth, and deepening impact 

In short, you’ll help ensure hundreds of thousands of young people every year gain the knowledge, skills, and confidence to participate meaningfully in society. 

What We Are Looking For 

We’re seeking two trustees who can help Young Citizens expand our reach, influence, and financial resilience. You don’t need prior trustee experience, we provide a full induction, safeguarding training, and ongoing support.

We’re especially interested in those with expertise in one or more of the following areas: 

• Citizenship teaching or school leadership – understanding how schools work and how to embed civic learning and active citizenship across the curriculum. 
• Marketing, communications and influencing – building brands, running campaigns, shifting perceptions and engaging educators, young people and supporters. 
• Business growth, strategic partnerships and business development – scaling organisations, securing strategic partnerships and growing mission-aligned income streams. 
• Digital transformation or innovation – using digital tools, products or platforms to grow impact. 
• Fundraising and income generation – philanthropy, trusts and foundations, corporate fundraising or individual giving. 

We continue to welcome applications from those experienced in leadership, public service, law, finance, policy or youth engagement.

If you’re ready to help steer a national charity at a pivotal moment for citizenship education, influence strategy and strengthen UK democracy through education, we’d love to hear from you!

Role Requirements 

The role requires around 4–6 hours per month, including preparation and engagement between meetings. Trustees attend four board meetings a year at our St Paul's office (usually weekday evenings), monthly online finance updates, and an annual Away Day. Appointments are for an initial three-year term, with potential renewal. While day-to-day operations are led by the Chief Executive and senior team, trustees hold ultimate responsibility for governance and compliance.

To learn more about the role and the application process, please refer to the job pack for full details. 

About The Role

Love nature and people? Join us as a Visitor Engager at WWT Slimbridge.

As a Visitor Engager, you’ll be out in the heart of the Wetland Centre, welcoming visitors and helping them connect with the amazing world of wetlands. From bringing conservation stories to life at our Arctic Adventure and Mission Possible exhibits, to inspiring families with hands-on activities and talks, this is a varied and rewarding role where no two days are the same.

You’ll help visitors discover incredible wetland species, support unforgettable experiences for all ages, and play a key part in sharing WWT’s vital conservation work. If you enjoy being outdoors, engaging with the public, and inspiring others through nature, this role could be for you.

We are particularly looking for people available to help on Fridays, Saturdays and Sundays. Unfortunately this role is not available for Under 18's.

What you’ll be doing

You’ll roam some of the most exciting exhibits around the centre, welcoming visitors, answering questions and helping them get the most from their visit. By sharing your knowledge of wetland species and seasonal highlights, using hands-on props and guides, and supporting family-friendly activities during events and school holidays, you’ll help bring WWT’s conservation work to life. 

Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need. 

If you are interested in volunteering for WWT but don't wish to apply online, please email us, or give us a call, and leave us a message with your name and number. 

Just to let you know, some of our roles are very popular. To help our teams and minimise disappointment for people kind enough to want to support us, we might take roles down before the closing date if we get a lot of applications. If you do miss a role, or are looking for something particular, you can sign up to opportunity alerts.

We will begin contacting applicants for this role in the New Year as we are very busy delivering our seasonal events over the festive period. 

About You

What’s in it for you?

You’ll play a vital role in creating memorable, meaningful experiences for our visitors, helping to inspire a lasting connection with wetlands and wildlife. As part of a small, friendly and supportive team, you’ll receive all the training you need to feel confident and valued in the role.

You’ll spend time outdoors in beautiful natural surroundings, tuning into the rhythm of the seasons - an experience proven to boost wellbeing, reduce stress and lift your mood. Along the way, you’ll develop a wide range of new, transferable skills, with every day bringing something different and rewarding.

Most importantly, you’ll be making a real and tangible contribution to wetland conservation by encouraging others to care for nature and our planet.

Is this role right for you?

This role is ideal if you enjoy meeting new people and feel confident chatting with visitors of all ages, from curious children to enthusiastic adults. If you have a friendly, outgoing approach, a passion for nature and learning, and enjoy creating positive experiences for visitors, you’ll fit right in.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love volunteering at WWT

• Feel good knowing you are helping to restore wetlands, and our world
• Be surrounded and inspired by like-minded wetland lovers
• Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
• Free entry to all our wetland centres, including your family
• Volunteer discount on shopping and memberships
• Access to webinars and practical information to help you manage daily life

For more information and to apply, please visit our website. 

We look forward to hearing from you! 

About us:

H4All is working to advance the health and wellbeing of residents in the London Borough of Hillingdon.

This is done through our Community Champions programme, which is an initiative made up of organisations and local volunteers who promote positive wellbeing messaging and share healthcare information.

Who are we looking for?

We are looking for committed volunteers who are interested in public health and meeting people in the community. As a Community Champion, you’ll be conducting community outreach, making new connections and supporting us with Community Health projects.

This is a meaningful opportunity to reduce health and social inequalities in the borough of Hillingdon, while gaining practical experience and benefiting from free training.

Key Responsibilities

• Engage with the public as part of community outreach efforts, including attending our roadshow events and speaking with residents about health programs and activities. This role will take place at different locations and venues across the London Borough of Hillingdon.
• Support the community by providing information on health services, resources and support networks.
• Complete a monthly log detailing any health outreach undertaken.
• Assist in survey data collection.

Benefits for you:

• Free, specialised training and mentoring provided, enhancing personal and professional skills.
• Hands-on experience in health outreach and community engagement.
• Networking opportunities with healthcare professionals, community organisations and other volunteers.
• A chance to demonstrate your commitment to community health.

Training and support given:

Mandatory training:

• Online Safeguarding and Suicide Prevention courses
• Current healthcare messaging
• NHS blood pressure testing

Throughout your time volunteering with us, there will be additional online and in-person training that will be offered (depending on interest and projects we are running).

Expenses:

We can provide expenses for travel and parking at events or training.

Skills and attributes required:

• Strong desire to make a difference in the London Borough of Hillingdon and improve the local community’s health.
• Confidence in speaking with the public and engaging with diverse communities.
• Respectful of confidentiality and procedures.
• Empathetic and understanding of others’ cultures, beliefs and backgrounds.

Desirable:

• Ability to speak a community language [e.g. Somali, Punjabi, Polish, Arabic, Urdu, Bengali, Mandarin, Spanish] would be beneficial.
• Previous experience in community health or outreach would be beneficial.

Commitment required:

• Full induction and Mandatory online courses, as well as Blood pressure checks training before starting your volunteering.
• Attend relevant training when offered.
• We ask for a commitment of 6 months due to free training and individual support/development offered to our volunteers.
• This is a flexible role, and you can select which outreach events or projects to join based on your commitments. We accept however much time you can spare.

Reporting to: Health and Wellbeing Programme Officer

Documents Required:

• In your application form, you will be asked for 2 references who have known you for at least a year. They can be from a professional, a friend, a support worker etc.
• A basic DBS check is required for public-facing roles.

To apply for this role:

A H4ALL application form must be completed. 

This Role Holds the Line Where Community Meets Trauma

Tell My Truth and Shame the Devil C.I.C. is building survivor-centred, community-owned digital spaces where truth-telling, learning, and healing take place. These spaces are powerful — and without strong moderation, they can also become unsafe. The Community Moderation & Safety Lead exists to ensure that our online and digital communities remain safe, boundaried, respectful, and trauma-informed, without becoming policed, silencing, or extractive.

This is not a passive moderation role. It is a systems and safety leadership role.

Purpose of the Role

This role is responsible for:

• Protecting members from harm.
• Preventing retraumatisation.
• Upholding community standards.
• Supporting moderators and volunteers.
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To protect members from harm, prevent retraumatisation, and ensure safeguarding procedures are followed in real time.To uphold community standards and support moderators and volunteers to prevent harm, chaos, or uncontained disclosure.

Experience Qualification and Requirements

Essential experience

• Experience in community moderation or community management, online or offline, with responsibility for maintaining healthy and safe spaces.
• Experience working in safeguarding, pastoral care, support, or risk-aware roles, where sensitive conversations and boundaries matter.
• Experience in trauma-informed or survivor-led contexts, or demonstrated ability to communicate safely and respectfully around sensitive topics.
• Experience responding to harmful behaviour, conflict, harassment, or boundary violations, including knowing when to escalate.
• Experience maintaining clear records/logs (incident notes, actions taken, outcomes) with professionalism and attention to confidentiality.

Essential skills

• Strong ability to set and uphold boundaries and community standards consistently, without escalating conflict or causing harm.
• Excellent judgement in identifying risk indicators, prioritising urgent concerns, and following escalation pathways precisely.
• Calm, respectful communication style with the ability to handle challenging conversations and emotionally difficult content.
• Strong written skills for incident documentation, summaries for escalation, and clear guidance to moderators and volunteers.
• Ability to lead and support volunteers: coaching, clarifying decisions, improving consistency, and encouraging good practice.
• High attention to detail and commitment to privacy, safeguarding, and data integrity in all moderation activity.
• Confidence working with systems, checklists, and protocols, and improving them based on what is happening in practice.

Desirable (not essential)

• Experience with youth work, social care, mental health services, or safeguarding-led community organisations.
• Experience moderating forums or social platforms, including handling DMs, comment moderation, and reporting/flagging systems.
• Experience collaborating with safeguarding and content approval teams, or contributing to guidelines and policy development.

Training / qualifications

• Formal safeguarding training is desirable but not essential.
• Training and clear CIC-specific protocols will be provided.

Main Responsibilities/ Key Duties

• Design and oversee community moderation systems across platforms, ensuring consistent standards, clear workflows, and survivor-centred safety practices.
• Develop and maintain community guidelines covering acceptable conduct, boundaries, tone-of-voice, confidentiality expectations, and consequences for breaches.
• Create and manage escalation pathways so volunteers can respond quickly to risk, route concerns correctly, and avoid delays or unsafe handling of disclosures.
• Lead and support volunteer moderators and facilitators through onboarding, coaching, decision support, and ensuring consistent moderation decisions across spaces.
• Monitor community spaces for safeguarding concerns, harmful or abusive language/behaviour, boundary violations, and patterns of escalating risk.
• Act as the first escalation point for high-risk conversations and disclosures that may require safeguarding action, ensuring urgent concerns are prioritised.
• Coordinate closely with key safeguarding stakeholders including the Safeguarding Officer, Content Approval & Safeguarding Coordinator, and Membership Director to align decisions and prevent gaps.
• Take appropriate moderation action in line with protocols (e.g., warnings, content removal, access restrictions, referral/escalation), while maintaining a calm and consistent approach.
• Maintain incident logs and moderation records that are accurate, timely, confidential, and suitable for internal review and accountability.
• Review patterns of harm or risk (themes, repeat users, platform weaknesses, vulnerable moments) and recommend improvements to guidelines, systems, volunteer training, and prevention controls.

This role is not suitable if you:

• Avoid conflict or boundary-setting.
• Want purely creative or social engagement.
• Are seeking unstructured peer support roles.
• Are unable to step back emotionally when required.
• Expect immediate paid employment

Important to Be Clear

This is:

• A volunteer role during the build phase.
• A role with real authority and responsibility.
• Not symbolic — decisions made here directly affect safety

Paid roles will be introduced as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to:

• A safeguarding and scenario-based discussion.
• A boundaries and escalation conversation.
• If you believe that community without safety becomes harm, and that moderation is an act of care, not control, this role is for you.

A Final Word

Community safety is about people, not control.

If you know that:  Boundaries are a form of care. Consistency prevents harm. Safeguarding is an active responsibility.

Trustee Role: Clinical Lead for the Board.

Location: Location: Warwick

Role Responsibilities

Safeline are recruiting a new trustee for the Safeline board who will have lead responsibility for supporting and assuring the clinical practices of the charity.  

Trustees work with the Executive team to provide effective governance to the Charity.

Who we are

Established in 1994, Safeline is a leading specialist charity that works to prevent sexual abuse and support those affected to cope and recover.

Our Vision is that everyone affected by or at risk of sexual abuse should feel supported and empowered.

We empower survivors to make choices about the lives they want.

What we do

We provide:

· Prevention/Early Intervention services to help prevent child sexual abuse and exploitation and effective early support to children and young people who are at risk.

· Counselling, Psychotherapy and Art Therapy to survivors of sexual abuse from age 4+, face-to-face, telephone and online

· Independent, non-judgmental emotional and practical support and advocacy to anyone who has experienced historical or recent sexual abuse and wishes to report to the police.

· National Male Survivors Helpline and online support service.

· Specialist education and training to prevent and address sexual abuse.

The Board

Our Board of Trustees are all volunteers drawn from a cross-section of different backgrounds. They are chosen for their skill sets to support Safeline and provide diversity of experience.

The Trustees are responsible for appointing the Chief Executive Officer and ensuring sound management of the professional, ethical, legal, and financial affairs of the Charity. Working in partnership with the executive team and staff, they:

• Set the direction.

• Agree the vision.

• Determine the strategies and policies to fulfil the vision.

• Monitor progress.

• Ensure the outcomes are consistent with the overall strategy.

§  The Board includes a former service user who ensures the people we support are represented in a clear and visible way. This Trustee involves the client’s voice in our work at a strategic level.

§  Trustees are appointed at the Annual General Meeting, they serve a four-year term and are eligible for re-election.

Key Responsibilities

• Governance & Oversight
  • Fulfil all legal duties of a Trustee under the Charities Act and the organisation’s governing document.
  • Ensure the counselling service operates in line with safeguarding, ethical, and clinical governance standards.
  • Provide strategic oversight of service delivery, ensuring quality and accessibility for beneficiaries.
• Support & Challenge
  • Act as a critical friend to the Head of Counselling/Clinical Lead, offering guidance and expertise.
  • Monitor and support the development of counselling provision, including policies, training, and professional standards.
  • Ensure that client feedback and outcomes inform service development.
• Risk & Compliance
  • Help the Board assess and manage risks associated with counselling practice, including safeguarding, confidentiality, and professional conduct.
  • Ensure compliance with relevant legislation (e.g., data protection, safeguarding, mental health regulations) and alignment with BACP professional framework.
• Advocacy & Ambassadorship
  • Champion the importance of counselling within the wider organisation and to external stakeholders.
  • Support fundraising and partnership opportunities that sustain and grow the counselling service
  •  

Essential Criteria for the Clinical Lead:

· Commitment to the charity’s mission and values.

· Understanding of counselling practice and its role in supporting wellbeing (e.g., qualified counsellor, psychotherapist, clinical supervisor, or equivalent experience).

· Experience of working in a counselling environment and risk management.

· Knowledge of professional standards and frameworks (e.g., BACP, UKCP, HCPC) and experience of ethical decision making.

· Practice in working with clients who have experienced sexual abuse.

· Ability to think strategically and contribute to Board-level discussion.

· Strong interpersonal and communication skills, with the ability to challenge constructively.

· Understanding of governance and willingness to undertake Trustee responsibilities.

Desirable:

· Experience in clinical governance, safeguarding, or service management.

· Prior Trustee or Board-level experience.

· Connections within the counselling, healthcare, or voluntary sector to support partnership development.

Time Commitment

Trustees are required to attend approximately 4 board meetings a year plus additional ad hoc meetings for example at team and fundraising events.

What You Will Gain

• You can make a meaningful impact: Ensuring the charity is run effectively and makes a real difference to its beneficiaries can provide a strong sense of personal satisfaction and fulfilment.
• You will be contributing to a cause that has a substantial impact on the public health and economic wealth of the country.
• The chance to work alongside passionate Trustees, staff, and volunteers committed to making a difference. Broaden your perspective: Engaging with diverse perspectives and social issues can deepen your understanding of the world and enhance empathy and compassion. 
• Gaining board-level experience: Serving as a trustee provides hands-on experience in governance, strategy, and decision-making at the highest level of an organisation, which can be invaluable for career progression.
• Developing new skills: Trustees often develop skills in areas such as financial management, risk management, strategic planning, negotiation, and leadership.
• Using existing skills in a new context to make a real difference to people’s lives.

Overall, while the role is voluntary and comes with legal responsibilities, the rewards of trusteeship in terms of personal growth, skill development, and societal impact are significant.

Our Second Home is a youth movement that empowers migrants and refugees to flourish in the place that they call home. Our overnight activity camp for young people aged 14-18 is a chance for young people to come together and have five days of fun and excitement, supported by a dynamic and dedicated team of leaders and staff.

An OSH Leader is a supportive adult, a role model, and someone young people can feel safe being themselves around. It’s about creating a warm, fun, and consistent presence during residentials — helping young people with refugee and migrant backgrounds feel welcomed, included, and at home.

Youth Leaders for this project will be responsible for facilitating the camp, and will be directly in contact with, and responsible for, the participants. During the camp they will be ‘on duty’ full-time, meaning that they will spend the whole time with the participants, including at meals.

THIS ROLE IS ONLY FOR PEOPLE LIVING IN THE UK. We will arrange Zoom interviews with applicants separately.

Responsibilities:

• Interacting and forming a bond with the participants
• Creating and running fun and engaging activities for the participants
• Looking after the participants’ welfare, and ensuring that they feel cared for and secure
• Managing the participants’ behaviour and setting clear boundaries

Expectations and requirements:

• All applicants must be interviewed and be willing to provide references on request.
• Youth Leaders must set a positive example of behaviour and involvement for all participants, and adhere to the volunteer guidelines.
• Youth Leaders may be required to prepare activities for participants at the camp. If asked, this must be completed in plenty of time to allow any materials or equipment to be sourced.
• Applicants should be aged 20 or above.
• Applicants must be eligible for DBS clearance (no criminal record that prevents applicants from working with children)
• Youth Leaders must raise any safeguarding concerns swiftly and follow safeguarding procedures
• Youth Leaders must follow all Our Second Home policies and procedures of (which will be explained at the Camp training days).
• Anyone attending an OSH residential must test negative for COVID-19 prior to attending the programme, regardless of whether they have received a vaccine or not.

Essential skills:

• Flexibility, adaptability and ability to improvise
• Ability to build connection quickly with peers and young people
• Ability to work in a team and communicate effectively
• High level of organisation
• High levels of empathy and patience
• Awareness and sensitivity that some participants might be suffering from trauma

Additional desired skills:

• Experience working with and/or caring for young people aged 14-18
• Experience working with refugees and/or asylum seekers
• Experience working with young people with special educational needs and/or disabilities
• Language skills: Arabic, Dari, Pashto, Tigrinya, Somali
• First Aid training
• Creative or artistic abilities
• Sports leadership
• Ability to prepare fun and engaging activities for young people

We particularly encourage applications from those who have lived experience of being a refugee.

Please ensure you are available to come to all the following events - specific dates can be found on the application form:

• Training
• Pre-Residential Prep Day (on site)
• Residential, in full
• Feedback & thank you afternoon

QUOTES:

• “Having the professional [welfare] support made me feel very support and more comfortable with the work” – BT
• “The atmosphere of fun, respect, care, and community is what made the young people so comfortable and connected” – BT
• “The leaders were all awesome – it was incredible to work in a team so full of hard working, intelligent, experienced people” – BT
• “Seeing the kids bursting out of their shells and that being the norm rather than just exceptions was just incredible.” – CA
• “It honestly surpassed anything I could have hoped for” – LK

Structure:

Youth Leaders will be supported by the Welfare Support Lead(s), who will be their main contact in the build to and throughout the camp. The Welfare Support Lead(s) will run team meetings at the end of each day and be on hand to advise and manage the Youth Leaders.