Social media volunteer volunteer volunteer roles

The difference you will make to cats and people

Our social media volunteers use their passion and knowledge of social media to promote the activities of local volunteer teams though various channels. They directly help cats by raising awareness of Cats Protection. A higher profile can help us raise the funds we need for our work, ensure people know they can adopt a cat from us, help promote neutering and help as many people as possible learn more about feline welfare.
 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

Are you looking to build experience in communications while supporting children’s education in Malawi?

The Mlambe Project is a small but impactful charity building sustainably constructed school blocks in rural Malawi. We’re looking for a volunteer Communications & Social Media Intern to help us share our story and grow our online presence — all in just around one hour per week.

What you’ll do:

• Create and schedule engaging social media posts and update website
• Help tell the story of our school building projects and the people we work with
• Share updates, photos and impact stories
• Suggest ideas to grow awareness and engagement
• Support the team in Malawi to take engaging content

Who this would suit:

• Students or recent graduates
• Anyone wanting experience in the charity or international development sector
• Creative self-starters who enjoy writing and storytelling

Why volunteer with us?

• Gain real, hands-on experience
• Build your CV and portfolio
• Work flexibly around your schedule
• Contribute directly to improving education access for children in Malawi

This is a small time commitment with meaningful impact.

If you’d like to get involved, we’d love to hear from you. Please get in touch with a short introduction about yourself and why you’re interested.

ABOUT THIS OPPORTUNITY

Children With Voices has been serving Hackney for over 25 years — and we need someone passionate about storytelling to help us share that story with the world.

As our Volunteer Social Media & Marketing Manager, you'll take the lead on our digital presence across Instagram, TikTok, LinkedIn, and Facebook — creating content that celebrates our community, raises our profile, and helps us reach the families, partners, and supporters who need to know we exist.

This is a creative, community-driven role at the heart of a nationally recognised grassroots charity.

WHAT YOU'LL BE DOING

• Develop and manage a content calendar across Instagram, TikTok, LinkedIn, and Facebook

• Create engaging posts, reels, and stories that reflect the heart of our work

• Grow our online community and engagement with families, supporters, and partners

• Monitor analytics and share simple monthly insights with the team

• Support the CEO in amplifying key campaigns, appeals, and announcements

• Ensure all content aligns with Children With Voices brand, values, and safeguarding guidelines

• Collaborate with programme staff to capture stories, photos, and milestones

WHAT YOU'LL BRING

ESSENTIAL

• Active user of at least two of: Instagram, TikTok, LinkedIn, Facebook

• Creative flair and a genuine love of community storytelling

• Good written communication and an eye for design

• Understanding of safeguarding principles when working with children and families

• Reliable, self-motivated, and able to work independently

HELPFUL BUT NOT ESSENTIAL

• Experience using Canva, Adobe tools, or similar

• Background in marketing, communications, journalism, or a related field

• Knowledge of the Hackney community or similar urban settings

• Experience working with charities or community organisations

WHAT YOU'LL GAIN

• Real-world experience managing social media for a nationally recognised charity

• A portfolio of live, impactful community content

• A reference from our CEO for your professional portfolio

• The chance to be part of something that genuinely changes lives in Hackney

• Ongoing support and guidance from our leadership team

Chetacare

We deliver predictive chronic disease management to African patients through continuous monitoring between clinic visits.

Social Media Manager (Linkedin, Instagram, Twitter)

About Chetacare
Chetacare is a predictive chronic disease management platform built for Africa. We help patients living with hypertension and diabetes stay consistent with their medications, access clinical care remotely, and get triaged by real humans when it matters most. We reach patients through a mobile app, WhatsApp, and an IVR voice system, so no one is left out, regardless of their device or digital literacy.
We need a voice as strong as our mission.

Role description
As our Volunteer Social Media Manager, you will own Chetacare's presence across LinkedIn, Instagram, and Twitter/X. You will be the person who turns our story, the patients we reach, the emergencies we prevent, the communities we serve into content that informs, moves, and grows our audience.
This is not a content scheduling role. This is a storytelling role. We want someone who understands that behind every data point is a human life, and who knows how to make that land online.

What you will be doing

• Managing and growing Chetacare's LinkedIn, Instagram, and Twitter/X accounts
• Developing and executing a monthly content calendar across all three platforms
• Writing captions, threads, and posts that are clear, human, and on-brand
• Sharing Chetacare's impact stories, health statistics, and platform updates in engaging formats
• Engaging with followers, responding to comments, and building community
• Tracking performance metrics and sharing monthly insights with the team
• Collaborating with our graphic designer to align visuals and copy
• Staying current with conversations around African health, digital health, and global health equity

What we are looking for

• Demonstrated experience managing social media accounts, ideally for a brand, NGO, startup, or campaign in Africa.
• Strong writing skills, you can adapt your tone across platforms without losing the human touch
• Understanding of what performs on LinkedIn vs Instagram vs Twitter/X
• Comfortable with scheduling tools
• Self-starter who can work independently in an async, remote environment
• Genuine interest in healthcare, African innovation, or social impact

Bonus if you have:

• Experience in health communications, global health, or development sector content
• Basic graphic design skills or familiarity with Canva
• A strong understanding of African digital communities

What you will gain

• Hands-on experience managing social media for a real-world healthtech startup
• A measurable track record of growing and engaging a mission-driven audience
• A strong reference letter and LinkedIn recommendation upon completion
• Collaboration with a passionate international team
• The satisfaction of using your skills to contribute to better health outcomes across Africa

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

Volunteer Opportunity: Social Media Lead

Are you a creative thinker with a passion for digital storytelling and leading online engagement? We’re looking for a Volunteer Social Media Lead to take ownership of our social media presence and guide our online strategy.

Role Overview:
As the Social Media Lead, you will oversee the planning, creation, and delivery of content across our social platforms. You’ll lead a small team (if applicable), shape our digital voice, and ensure our messaging effectively engages and grows our audience.

Key Responsibilities:

• Develop and implement a social media strategy aligned with organisational goals

• Oversee content planning, creation, and scheduling across platforms

• Lead and support Social Media Officers or volunteers

• Ensure consistency in tone, branding, and messaging

• Monitor engagement, analytics, and performance metrics

• Identify trends and opportunities to grow audience reach

• Coordinate promotion of events, campaigns, and key updates

What We’re Looking For:

• Strong understanding of social media platforms and trends

• Excellent written communication and creative skills

• Experience managing or leading social media accounts (preferred)

• Ability to analyse performance data and adjust strategies

• Leadership or team coordination skills

• Proactive, organised, and able to work independently

What You’ll Gain:

• Leadership experience in digital marketing and communications

• Opportunity to shape and grow an organisation’s online presence

• Development of strategic thinking and analytical skills

• Enhanced CV with hands-on leadership experience

• A chance to make a meaningful impact through digital engagement

Time Commitment:
Flexible, with regular weekly involvement and additional time during campaigns.

Location:
REMOTE - UK ONLY

Take the lead in telling our story and building a strong, engaged online community.

Social Media/Marketing Manager

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. We are looking for someone to help us publicise CAG and what we do to build a consistent positive message about young people and Challenge Adventure Group and, ultimately, build a demand to be a part of CAG.

These messages and stories will be delivered through a variety of media.  Additionally, we want to engage our current and potential audiences by creating and developing a compelling social media strategy and content.  We want to get the CAG name and story out into the community to build long lasting and meaningful relationships with local organisations, community groups and other relevant parties and to establish CAG as a strong and vibrant participant of local life.

Description

We are looking for an experienced offline and online/social media marketer to work with us to maximise our presence in order to attract new members and volunteers and to advertise CAG to its full potential.

We would like you to:

• Develop and on and offline marketing strategy.
• Prepare and deliver on and offline marketing material and stories.
• Perform a social media audit: Assess the current state of our social media pages and make recommendations on how we might improve our presence and engagement and where we might focus our efforts.
• Help us develop and/or execute a social media campaign around, in the first instance, recruiting new members.
• Provide guidance/strategy on how we can manage our social media on an ongoing basis e.g. using a centralised tool, creating a content calendar, identifying easy and free graphic tools and images.
• Produce fresh and engaging content for our social media channels.
• Prepare graphics for sharing across channels.
• Engage with our followers and encourage interaction.
• Manage and maintain social media channels on a regular basis.
• Work with our Group Leader who will provide our existing brand/style guidelines and share the CAG ethos.

We are looking for a volunteer who has experience of:

• Writing and editing marketing content for social media platforms such as Facebook, Twitter, Instagram, TikTok / across all platforms.
• Building strategies to increase social media following and build fundraising or awareness campaigns.
• Developing a coherent brand voice for social media, from content creation to community interactions.
• Using and setting up tools such as Hootsuite, Social Sprout, Canva, etc.
• Creating content calendars to help plan social media activity.
• Marketing specific events such as New Member Evenings and Duke of Edinburgh Introductory Presentations.

Ideally you should have/be:

• A flexible team player.
• A basic understanding of what CAG stands for and its place in the local community.
• A passion for the work of CAG and the importance of it to its members and volunteers.
• Experience of digital: social media marketing.
• Ability to engage and build a rapport with a wide range of people and organisations including local schools.
• Ability to build and maintain good working relationships.
• A car driver or have ability to travel to attend events and meetings.
• The post holder must be able to provide a satisfactory Disclosure and Barring Check, either a current or new application that can be made through CAG.

Making a difference - what impact will the opportunity have?

Your input is key to the running of CAG as well as securing its future.  You will shape how we present ourselves to our service users, stakeholders, funders and general public. With your help we will be able to continue to grow our membership through building campaigns to recruit new members who will be able to take advantage of all the challenging adventures we offer and help make the lives of these young people richer and more positive. You will build on the social media campaign we already have in place to help us raise awareness in the local community of what we do and why we do it and ensure that we become a key player in our community as a whole. 

What's in it for you?

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.   This is a new role so you have the flexibility to make it your own under the guidance of CAG Committee.

About the location - Where will you be working?

The volunteer will work from home will be required to attend meetings within the Solihull area.

Travel Limit

This role is partly remote but ideally the candidate should be available for face to face Committee meetings and attending CAG events and other meetings.

When will you be working?

• Flexible so during office hours if necessary for certain events but evenings if preferred.
• You would need to be available to attend Committee meetings which normally take place in the evening.
• Occasional weekends to attend recruitment/marketing events.

Estimate of time commitment

• 2-3 hours per week

Details

The volunteering could be long term.

Application details

Successful applicants will require an enhanced DBS and two references.

Shanzu Technologies

We build affordable digital solutions for underserved communities to access essential services.

Social Media Manager

The Social Media Manager is responsible for growing Shanzu Technologies’ social media presence by increasing reach, engagement, and brand visibility across digital platforms.

They create and manage content that clearly and engagingly communicates the company’s work, products, and impact.

They also ensure consistency by developing and maintaining standard operating procedures (SOPs) for all social media activities, including content creation, posting, and reporting.

Minimum Hours per Week:

2-3 hours per week

Duration:

3-5 months

About WakeUpGB

WakeUpGB is a new, independent UK not‑for‑profit movement built around one simple idea:
A country works better when people trust the system that runs it.

Right now, public trust in politics is at crisis levels — not because people don’t care, but because they feel shut out, misled, and ignored. We’re here to change that.

WakeUpGB is:

• A public movement focused on rebuilding trust in politics
• A policy project with 60 practical ideas to improve the UK
• A platform for fairness, transparency and accountability
• A call to action for people who believe things can be better
• A growing community of people tired of waiting for “someone else” to fix things

We’re not a party.
We’re not a campaign machine.
We’re a movement of ordinary people who believe the next generation deserves a country that hasn’t given up on itself.

One message captures why WakeUpGB exists:
“To my kids — I’m sorry I didn’t do more to stop what happened to this country. I thought someone else would. I thought it wouldn’t get this bad. I was wrong.”

We’re here so none of us ever have to say that again.

The Role

We’re looking for a Social Media Lead who can turn our mission into momentum. Someone creative, clear‑thinking and strategic — who knows how to make important issues accessible, engaging, and real.

This isn’t about posting for the sake of posting. It’s about:

• Educating the public
• Growing a movement
• Inspiring action
• Rebuilding trust

You’ll be responsible for:

• Leading WakeUpGB’s social media strategy across major platforms
• Creating bold, clear, shareable content
• Turning complex issues into simple, motivating messages
• Producing short‑form video and visual content
• Growing engagement and awareness of our 60 ideas
• Mobilising supporters and volunteers
• Using analytics to refine and strengthen our impact

Who You Are

You don’t need to be a political expert — you just need to communicate well and care about making things better.

You bring:

• Experience running or creating impactful social media content
• Strong writing and storytelling skills
• Confidence with short‑form video and visual formats
• The ability to simplify complex topics
• Creative energy and strategic thinking
• A belief in fairness, transparency and positive change

If you’ve ever felt that the UK deserves better — and that doing nothing isn’t an option — you’ll fit in here.

What We Offer

• Flexible remote work
• A chance to shape the online voice of a growing movement
• Creative freedom to experiment and try bold ideas
• A role with genuine social purpose and impact

How to Apply

Send the following t:

• Your CV
• A short note explaining why the role interests you and your ideas for promoting WakeUpGB

A Final Thought

Many of us at WakeUpGB started because of one feeling:
“I can’t keep waiting for someone else to fix this.”

If that resonates with you — whether you want to apply for the role or volunteer your time — this might be exactly where you’re meant to be.

Manakal

We empower young people and underserved communities to become sustainability leaders through accessible, culturally-centered education and mentorship.

Social Media Content Creator

Manakal is looking for a creative, trend-aware, and purpose-driven individual to help strengthen our digital presence through engaging and meaningful content.
In this role, you will support the creation of visual and multimedia content that helps communicate Manakal’s mission, connect with our growing community, and expand our visibility across digital platforms.
This is an exciting opportunity for someone who understands how digital content works today and wants to use creativity as a tool for social impac
What you will contribute to:

• Creating engaging short-form content for platforms such as Instagram Reels, TikTok, and other digital channels
• Supporting the development of visual storytelling aligned with Manakal’s mission and tone
• Identifying relevant content trends, formats, and creative opportunities that can be adapted to an impact-driven context
• Editing short-form videos and multimedia pieces in a dynamic and audience-friendly way
• Designing visual content optimized for engagement, clarity, and platform relevance
• Collaborating with the communications team to translate ideas, campaigns, and initiatives into compelling digital content
• Helping strengthen Manakal’s visibility, storytelling, and community-building efforts through creative communication

Requirements:

• Strong interest in digital communication, storytelling, and social impact
• Experience creating or editing short-form vertical video content (Reels, TikTok, Shorts, etc.)
• Familiarity with tools such as Canva, Adobe Premiere, After Effects, or similar
• Understanding of current social media content trends and what captures attention in today’s digital environment
• Ability to translate ideas into visually engaging and accessible content
• Creativity, initiative, and ability to work collaboratively in a remote international team
• Portfolio, sample work, or social media examples are highly encouraged and recommended

What You’ll Gain:

• Portfolio-building experience
• Creative ownership and autonomy
• Flexible, remote collaboration
• The chance to help shape the digital voice of an emerging international sustainability initiative

Minimum Hours per Week:

4-6 hours per week

Duration:

3-5 months

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.

Job Description

We are looking for a Volunteer Paid Ads & Media Buyer to plan and manage ethical paid digital campaigns that support fundraising, volunteer recruitment, and public awareness.

You will work with the Digital Marketing Director and Marketing team to create ads that reach the right audiences while upholding trauma-informed, safeguarding, and ethical standards.

This role focuses on campaign planning, optimisation, and impact measurement rather than commercial metrics.

Key Responsibilities

• Plan and manage paid digital campaigns across social media, search, and display platforms
• Create and optimise campaigns to support fundraising, volunteering, and public education
• Collaborate with designers and copywriters to produce ethical and compelling ad creatives
• Test and analyse audiences, messaging, and creatives to improve performance
• Track campaign metrics such as reach, conversions, and cost per action
• Ensure campaigns comply with safeguarding, data protection, and platform policies
• Document processes for transparency and learning
• Work with analysts and campaign teams to report on results and insights

What We’re Looking For

• Experience or interest in paid digital advertising and campaign management
• Familiarity with platforms such as Meta Ads, Google Ads, or similar
• Ability to manage budgets and optimise campaigns responsibly
• Understanding of performance metrics, testing, and reporting
• Comfort working with sensitive subject matter
• Experience in nonprofit or social impact campaigns is helpful but not required

What You’ll Gain

• Founding experience managing paid campaigns for a social impact organisation
• Leadership exposure in ethical advertising and campaign strategy
• Opportunity to influence how resources are used for outreach and engagement
• Hands-on experience working across creative, analytics, and campaign teams
• Priority consideration for future paid roles when funding becomes available

Zambia Orphans Aid UK (ZOA-UK) is looking for part-time volunteers to support our Digital & Communications work. The ideal candidates will have passion for all things digital and an interest in international development. We are seeking people who have good digital understanding, a flare for design and experience of creating social media content across a range of platforms.

You will possess a positive attitude together with a proactive approach to problem solving. You will be home-based and have the freedom to set your own hours, so self-motivation is essential.

Volunteers support ZOA-UK’s communications and digital activities to increase the reach, profile and influence of the charity and build our brand as a leading charity supporting orphans and vulnerable children in Africa. The volunteers will support the small team to create a cohesive and effective approach to delivering our messages to target audiences, driving supporter engagement and donations, and raising awareness of the needs of orphans and vulnerable children in Zambia. 

Range of likely duties to include:

1. Write up case studies and stories of change and ensure they and accompanying photographs and video footage are stored securely in our image and case study database

2. Help build our social media activity to achieve measurable outcomes in terms of raising awareness, and increasing numbers of supporters who convert to become donors

3. Create and schedule inspiring content for social media channels – Instagram, facebook, X, linkedin, ticktock etc

4. Create blogs, infographics and other content for our wordpress website, supporter newsletters and annual report

We are looking for a creative and reliable volunteer to join our Social Media Team, helping us share our work and increase awareness through engaging content.

This role focuses on creating Reels and social media content using Canva and instagram editor tools using existing charity materials. You don’t need to be an expert, however some experience and knowldege of social media communications is ideal. Guidance will be given as you develop your skills.

Working Style

You’ll be joining a small, friendly and active team. Content is planned in advance, with a relaxed monthly Zoom catch-up for planning and ongoing communication via WhatsApp for day-to-day support.

Key Responsibilities

• Create engaging Reels and posts using Canva (Charity account access provided)

• Use existing photos, videos, and content provided by the charity

• Share adoption posts accross facebook and other platforms to help our dogs find homes

• Help maintain consistency across our channels

• Use Google Drive to access and organise content

Skills & Experience

• Some experience with Canva (basic level is fine)

• Familiarity with social media platforms (Instagram, Facebook)

• Comfortable using (or quick to learn) Google Drive

• Creative eye for simple, engaging content

• Good organisation and ability to work independently is essential

Who We’re Looking For

• Passionate about animal welfare

• Reliable and consistent in completing agreed tasks

• Clear about what they can commit to each month - and follow through

• Able to manage their time and work independently

Time Commitment

Flexible - whether you can offer a few hours a week or a few hours a month, we ask that you commit to what you can realistically deliver and complete tasks in a timely manner.

What You’ll Gain

• Hands-on experience in social media content creation for a charity

• The opportunity to build your portfolio (Reels, posts, campaigns)

• Being part of a passionate, supportive team

• Making a real impact on the lives of rescue animals

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.