Social support work volunteer roles

About us:

Tell My Truth and Shame the Devil C.I.C is a pioneering Podcast/Youtube Channel and healing membership organisation. We provide a platform for survivors and whistleblowers  to share their lived experiences, highlight systemic frustrations and offer solutions rooted in culturally trauma-informed care.Our membership offers young people and survivors a path to heal, learn digital skills and interactively participate in our Alchemic 369 Book Club, where members engage in weekly interactive discussions, debates and critical analysis of African, Caribbean and world history, Ifa, classics and political thought. Members will sharpen their reading, reasoning and imagination skills, with opportunities to discuss works directly with authors ,highly subsidised plant-based transformative retreats and join a community designed to empower and educate.

We are a mission-driven, collective-focused C.I.C building a movement that combines healing, re-education and empowerment.

Our content focuses on:

•      Survivors’ of CSA, RSA, CT, CA stories
•   Whistleblowers and retired-experts
•      Generational trauma and healing
•   Youth empowerment and education
•   Community transformation through honest storytelling

Our mission is to challenge generational cycles, expose hidden truths, fight for justice and create a platform rooted in authenticity, deep healing, and transformation.

Job Purpose:

At this early stage, we are looking for someone who can actively help us:

•      open doors,
•      create opportunities,
•      build relationships,
•      secure sponsorship conversations,
•      and develop long-term corporate partnerships that support our growth and impact.

This is not a passive administrative role.
 We are looking for someone who is energetic, resilient, organised, and excited by the challenge of helping grow a meaningful organisation through strategic outreach and sales efforts.

 About the role:

Corporate Outreach & Partnership Development

•      Research and identify aligned companies, organisations, brands, and institutions
•      Reach out to potential sponsors and corporate partners via email, LinkedIn, phone calls, and networking
•      Build relationships with decision-makers and partnership leads
•      Arrange meetings, partnership discussions, and sponsorship opportunities

What You Will Gain

This is where you make it real and compelling:

•       role experience in a purpose-driven media company
•       The opportunity to build and own an entire sales system from scratch
•       Direct involvement in a platform advocating for justice, healing, and truth
•       Hands-on experience managing and scaling outreach activity
•       A clear pathway into a paid roles as we scale
•       Long-term opportunities as the organisation grows (team expansion, global reach, partnerships)
•       Top performers transition into paid roles as the C.I.C scales and secures funding.”
•        Identity Shift

 We don’t operate on individualism—we build through collectivism, meaning:
  As the platform grows, your role, influence, and opportunities grow with it

Additional Notes

This role is not suitable if you:

•      Prefer low-responsibility volunteer work
•      Avoid handling sensitive data or detailed reporting
•      Are seeking immediate paid employment
•      Are uncomfortable applying analysis to strategic decisions

Next Steps:
Shortlisted applicants will be invited to:

● A practical discussion about event planning, coordination and execution

Providing a confidential non-judgemental listening ear to Residents and Staff. Supporting those wishing to develop their spiritual journey from a Christian perspective. The role will be based across one of our hostels in Watford, Borehamwood, Bishop's Stortford, Welwyn Garden City, Hatfield or High Wycombe, 

Activities include:

• Proactively engaging with Residents and staff to build safe relationships and trust
• Offering a ‘listening ear’ to all and giving emotional support
• Sensitively discerning when to offer prayer and support from a Christian perspective, and when to use faith based language
• Be inclusive and welcoming to people of all religious faiths and none, referring people to other faith communities as appropriate
• Working alongside support staff, volunteers & local agencies
• Maintaining records of support and feeding back concerns about Resident welfare to Staff/Line Manager.
• Attend regular volunteer team meetings
• Being proactive in seeking spiritual and emotional support for your own benefit as this is a challenging role.

Additional activities could include:

• Facilitating group work for example: Retreat Programme, Bible Study, prayer or Mental Health Support.
• Welcoming new Residents by phone or in person
• Leading or helping with Chaplaincy lead events: Easter/Christmas activities, Remembrance Services
• Being an ambassador for YMCA’s mission in local Churches

Skills/Qualities/Experience:

• Be a good and active listener who can support others
• Be of a friendly, welcoming and cheerful disposition
• Self-motivated, reliable and punctual
• Sensitivity and courage to care for people experiencing a range of distressing situations including: grief, trauma, poor mental health, substance misuse, suicidal thoughts.
• A commitment to your own spiritual development
• A good understanding of the Christian faith, as well as some understanding of other faith traditions
• Ability to use both faith and non-faith based language, as appropriate
• Good communication skills in English; in person & over the phone
• A willingness to learn new things and get stuck in
• Ability to maintain confidentiality
• Ability to work as part of a team
• Respect the Christian ethos of the YMCA and uphold its values
• Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have

Training Support:

• A full induction to the service and specific site will be provided
• A one day ‘Chaplaincy Essentials’ training, plus a menu of additional training will be made available
• Online training: Safeguarding (Adults & Young People), Fire Awareness, Manual Handling
• Ongoing support and regular 1:1 meetings with your line-manager
• Team meetings and social events
• Mileage and expenses may be payable

You will need 2 x references and a DBS (we will apply for and fund this). 

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Who we are

Trans+ Learning Lab is a UK CIC delivering life‑changing education and training to gender‑diverse folks in challenging contexts.

The Trans+ Learning Lab CIC is made up of myself (the founder) Helmut (they/them, he/him) and the Uganda Lead, Mama Mityana (she/her). The Uganda Lead receives a part-time wage to deliver stakeholder advocacy and training services in her country; I do not pay myself, and I finance everything from project delivery to procurement from my own savings. 

We are seeking volunteer fundraisers to help us promote, update, and widely share our active and future GoFundMe campaigns and to help us form a funding pipeline in a more raitonal, proactive manner.

In our current project and campaign, we are trying to raise essential funds toward our Uganda training and upskilling incubator project in partnership with Tranz Network Uganda. This particular GoFundme campaign supports the delivery and sustainability of our entrepreneurship incubator.

With future fundraising and comms, you will be involved in shaping our strategy to generate income to implement our other educational mission: to deliver low- or no-cost coding bootcamps to vulnerable LGBTQ+ communities in Africa and South Asia, and to deliver refugee-specific empowerment programmes.

You will be actively helping vulnerable people access safer, more sustainable livelihoods through upskilling in Uganda, Kenya, Pakistan and beyond. 

What you’ll be doing

• Promoting the GoFundMe campaign across your personal and professional networks in the first instance
• Help us design the strategy for, and support, future crowdfunding campaigns and comms
• Sharing campaign updates and calls to action on social media, newsletter and relevant community spaces
• Helping amplify key messages, milestones and calls to action
• Suggesting creative outreach ideas to increase reach and engagement
• Acting as a friendly ambassador for Trans+ Learning Lab’s mission

Who we’re looking for

• Someone confident sharing and generating impactful, engaging fundraising content and asking people to donate
• Someone active on social media and well connected to communities, networks and organisations
• Someone with direct experience of corporate responsibility schemes and engagement (desirable)
• A versatile, excellent written communicator
• A person who is reliable, values‑driven, and above all, respectful and supportive of trans‑led work

Ideally you will have accrued 2-3 years' professional fundraising and campaigning experience in the non-profit sector, but if you have an equivalent voluntary and pro bono expertise in minority causes advocacy and supporter-network building your application is warmly welcomed too. 

LGBTQ+ persons are especially encouraged to apply, though allies are warmly welcome.

This voluntary role is a great opportunity if one of the following applies to you: 

• Interested in the International Development sector and want to gain some quality, office-based experience to add to your CV and help you get a foot in the door?

• Keen to make a difference and gain experience as part of an award-winning charity with a global reach? We help young people in over 100 countries!

• Passionate about education as a force for fighting youth unemployment worldwide?

• Interested in entrepreneurship and start-ups, particularly as a method of fighting poverty?

A little bit about us:

Teach A Man To Fish is an international educational charity with one all-encompassing mission: to empower young people with the skills they need to succeed in school, work and life. We use our school-business model to guide young people and their teachers in the planning and setting up of student-led school businesses that are both educational and profitable. Since 2006, we have supported over 438,000 young people and trained 19,000 teachers through our programmes to set up school businesses which have generated more than $2,000,000 in income! In 2020, in response to the COVID-19 pandemic affecting schools worldwide, we launched a new programme: the Enterprise Adventure, a free mobile app for teenagers who want to learn about business and have a positive impact on their community.

The role:

We are looking for one or two volunteers to support the work of our International Programmes team. The ideal candidate will be available to volunteer for 15 hours per week for at least 3 months (ideally more). If you are based in London, you are welcome to volunteer from our office in Finsbury Park, otherwise you may volunteer from home if you prefer. 

You will have the opportunity to get involved with a wide variety of tasks depending on your skills, interests and the time of the year. These include but are not limited to:

• Helping to deliver our marketing strategy (e.g. social media content creation, website updates, carrying out research to increase our reach)

• Helping to deliver our communications and engagement strategy to programme participants (liaising with and engaging young people and teachers through newsletters, blog posts, social media, videos and WhatsApp)

• Supporting with designing educational materials and thinking of business quizzes (knowledge-based and trivia-based)

• Supporting with coordinating the review of School Enterprise Challenge, the Enterprise Adventure and the Trash To Cash Challenge submissions and sending feedback and certificates 

• Contributing to the Monitoring & Evaluation of the programmes through data analysis to inform donor reports and programme improvements

• Gathering and analysing feedback from programme participants (for example through surveys and ‘user testing’ sessions on Zoom) 

The successful candidate(s) will have excellent written and verbal communication skills and a positive can-do attitude, with lots of initiative. 

In return, Teach A Man To Fish can offer a stimulating environment with plenty of opportunity to learn more about the development sector and the operations of a small international NGO with a large reach. With all our volunteer placements we try to tailor work to the candidates' areas of interest and provide valuable career guidance and advice. Lunch allowance will be provided.

Volunteer specification:

Essential:

• A passion for international development and education/entrepreneurship

• Ability to work independently and as part of a small team, with minimal supervision

• Excellent use of written and verbal English

• Experience with Microsoft Word, Excel and Google Suite

• Proven ability to problem solve and multi-task

• Well-developed organisational skills

• Access to a computer/laptop with stable internet connection

Desirable:

• Fluent in Spanish

• Social media / design / video editing / blogging skills

• Experience of volunteering or working in a developing country

Terms:

Location: Our office in London (Finsbury Park) or remote.

Hours: Ideally 15 hours per week. You can fit your volunteering around other commitments (e.g. holidays, studies or another job) and choose whether you would prefer to volunteer for 2 or more full days a week, or spread the hours over more weekdays. The time commitment is flexible, so please state your availability in your cover letter.

Length: Minimum 2 months with the possibility of extension. Starting at the end of August/early September. A commitment of 3 months is preferred.

Basis: Voluntary position. Travel allowance will be provided.

Application process:

Interviews will be conducted on a rolling basis as applications are received. We encourage you to apply as soon as possible and no later than Monday 10th August, 2026.

To apply, please send your CV and cover letter outlining why you are suited to the role and your time availability through CharityJobs.

About the Role

Headway East London is looking for 3 Casework volunteers. As a volunteer with the Casework Service team, you will play a key role in helping our support groups run smoothly. You will support the team with the administration and behind-the-scenes tasks that make our sessions welcoming, organised, and impactful.

If you are 18 or older and looking to be part of a supportive, energising team, we would love to hear from you.

Discover more about our Casework Service here, Casework service | Headway East London.

What you will do:

1. Comply with confidentiality and other group agreements.
2. Send out reminders to group members.
3. Capture topical notes during the support group.
4. Send out summary information to members.
5. Upload register attendance.
6. Assist with keeping the centre safe, clean and tidy all times i.e. collecting
   and washing cups, setting up the space and putting it back after.
7. Assist members needing to use a wheelchair in and around the centre.
8. Undergo GDPR or any other training as required.
9. Be part of volunteer debriefs and social events: Volunteer Celebration
   Week & Volunteer Christmas Party.
10. Receive volunteer supervision support as and when needed.

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Volunteer Operations Director

Stand beside our Founder. Shape a movement. Transform futures across London.

London is a city bursting with talent — yet thousands of adults are still locked out of opportunity simply because of the postcode they were born in or the barriers they’ve had to face.

Unlock YOUR Potential is here to rewrite that story.

We’re building a new charity with one mission: to give adults from socio‑economically disadvantaged backgrounds the skills, tools, confidence and opportunities they need to thrive in the workforce — and in life.

And at this defining moment, we’re searching for a visionary Volunteer Operations Director to help turn this mission into a powerful, long‑lasting force for change.

This isn’t just a role. It’s a chance to build something that will change lives for generations.

Why This Role Matters

We are a brand‑new London charity dedicated to empowering adults through:

• Career coaching

• Employability and workplace skills

• Personal development

• Wellbeing support

• Life coaching

• Mentoring

• Access to real, sustainable opportunities

But to deliver these life‑changing programmes, we need strong operational leadership — someone who can stand shoulder‑to‑shoulder with our Founder and help build the systems, culture and foundations of a charity designed to create long‑term social mobility.

Your leadership will be the engine that turns vision into impact.

What You’ll Do

As our Volunteer Operations Director, you will be the operational heartbeat of the organisation.

You will:

• Build and refine the internal systems that keep the charity running smoothly

• Support the Founder in strategic planning and organisational development

• Oversee day‑to‑day operations and ensure excellence across all functions

• Develop policies, processes and frameworks rooted in our values

• Coordinate teams, volunteers and projects for seamless delivery

• Prepare the charity for launch, growth and long‑term sustainability

• Bring clarity, structure and momentum to a fast‑moving start‑up environment

This is a rare opportunity to help build a charity from the ground up — shaping not just what we do, but who we become.

What You’ll Gain

This role offers purpose, leadership and personal growth in equal measure.

You’ll gain:

• Senior‑level operational and strategic experience

• A close working partnership with the Founder and Executive Director

• Influence over the direction, culture and identity of a new charity

• Experience in governance, compliance and organisational development

• A powerful leadership role that elevates your CV and career trajectory

• The deep fulfilment of knowing your work directly transforms lives

This is the kind of experience that defines careers — and strengthens communities.

Who You Are

You’re someone who:

• Thrives on structure, organisation and strategic thinking

• Enjoys building systems, solving problems and creating order

• Has leadership experience or strong leadership potential

• Wants to be part of something meaningful from day one

• Believes deeply in equality, opportunity and social justice

• Can give a few hours a week to help shape a charity with huge potential

You don’t need to know everything. You just need commitment, initiative and a heart for impact.

Your Impact

Your leadership will help create:

• Coaching programmes that rebuild confidence

• Skills workshops that open new career paths

• Mentoring relationships that change lives

• Wellbeing support that restores hope

• Opportunities that break cycles of disadvantage

Your work becomes the foundation on which people rebuild their futures — and unlock their potential.

Ready to help build a charity that transforms lives across London?

If you’re driven, compassionate and excited by the idea of helping launch a transformative organisation, we’d love to hear from you.

• Step into leadership.
• Stand beside our Founder.
• Shape a legacy that will uplift communities for years to come.

Join us as our Volunteer Operations Director — and help London unlock its potential.

The Position

We are looking for a Grants Officer who can support us with diverse tasks that include looking for grants opportunities, project development, proposals writing, and liaising with potential partners and donors. In this role you’ll be a key contributor to the continued existence of Second Tree, which is dependent on grants to survive, and to the creation of new projects and partnerships. To do this successfully, you'll need to employ meticulous time-management and organisation skills, as juggling multiple tasks with competing deadlines is common in this role.

The role will include:

• Researching and identifying new grant opportunities on a weekly basis

• Summarising relevant grant opportunities and suggesting how to best respond and comply with them

• Researching information and data necessary for grants and grant reporting

• Supporting the design of new projects

• Supporting with proposal writing

• Maintaining necessary records, files, reports, databases, and resource materials for the Grants team

• Working with the wider Second Tree team to ensure that all project proposals align with organisational, and programme strategies

• Establishing and maintaining connections with funding bodies

You should be able to:

• Professionally communicate in English (verbally and in writing)

• Read, comprehend, interpret, summarise and follow proposal guidelines

• Work to tight deadlines with flexibility and a problem-solving attitude;

• Conduct thorough, high-quality, independent research

• Work both independently and as part of a team

• Manage and prioritise projects effectively to meet team and proposal deadlines

The ideal candidate will have:

• Working knowledge of project management techniques such as LFA

• Knowledge of and experience with grant-giving bodies and other external funding sources (e.g. European Commission)

• A strong sense of logic while building an argument

What We Offer:

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Have experience leading a team of this type?

Consider applying to become a Grants Coordinator. Whether your experience lies in the humanitarian sector or elsewhere, we are looking for people with expertise that can drive us forward as an organisation.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

The Organisation
Martin James Foundation (MJF) is a global network working towards one vision: a world where every child grows up in a safe and loving family. We support the transformation of child protection and alternative care systems, shifting away from institutional care and strengthening families and communities to keep children safe.
The unique composition of our Foundation brings together our Key Assets teams in Australia, Canada, and New Zealand and represents a network of over 1,000 foster care and child care practitioners. We combine this practical expertise with international advocacy and grant making through our MJF Global division to champion global care reform and support local organisations working to prevent family separation.

Structure
Our structure enables us to share and build on our collective experience, knowledge, practitioner skills, and proven best practice models as we continue to deliver innovative and quality services. Each organisation within the Martin James Foundation has its own strategy and mission of how it works towards our shared vision of a world in which children grow up and thrive in safe and loving families.
In addition, a set of shared strategic objectives enables us to achieve a greater combined impact. These objectives span a range of interventions that seek to support children, families and communities, as well as the structures and systems designed to protect them. Our work is informed and guided by the principles of the Guidelines of Alternative Care for Children, designed to enhance the implementation of the UN Convention on the Rights of the Child.

The Role of the Martin James Foundation Board
The Board of Trustees has strategic oversight of the charity, ensuring that ambitious strategic goals are set and worked towards effectively. The Board of Trustees works in collaboration with the Executive team to make decisions on key issues, offering support and challenge on a range of matters. The Board of Trustees acts as a point of escalation for internal and external stakeholders, for example any complaints or grievances, in line with agreed processes. The Board of Trustees also has legal oversight of the charity, including responsibility for ensuring that statutory and reporting requirements to the Charity Commission are met.

Board Statement of Values and Decision Making
Board Members embrace the entrepreneurial ethos of the Martin James Foundation. The Board is keen to take innovative approaches to delivering the Foundation’s work and commits to working collaboratively and effectively, as a collective decision-making body, to ensure the success of the charity. In doing so, board members commit to upholding the seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

The Role of the Martin James Foundation Trustee
All Martin James Foundation Trustees contribute to the effective governance of the Foundation, through supporting the Board to make objective, long-term decisions on key issues in order to advance the charity’s mission and goals. Typically, such key issues will include: strategy, goal-setting, programme or project design, relationships with key stakeholders (e.g. government), public relations, finance, safeguarding, or any other legal matters. The Chair will hold the Board of Trustees and Executive Team to account for the Charity’s mission and vision, providing inclusive leadership to the Board of Trustees, ensuring that each trustee fulfils their duties and responsibilities for the effective governance of the charity. Each Trustee will support the Chair and Chief Executive and ensure that the Board functions as a unit and works closely with the entire Executive of the charity to achieve agreed objectives.

Person Specification
1. A strong and visible passion and commitment to Martin James Foundation, its strategic objectives, values and cause
2. Experience of operating at a senior strategic leadership level within an organisation
3. Experience of charity governance and working with or as part of a Board of Trustees. An understanding and experience of international issues and the challenges facing NGOs working internationally is desirable
4. Demonstrate tact and diplomacy, with the ability to listen and engage effectively
5. Ability to foster and promote a collaborative team environment
6. Ability to commit time to conduct the role well, including travel and attending events.
7. Desirable: Broad knowledge and understanding of children’s protection and social care and current issues affecting it.
8. Desirable: Lived experience of foster care or other family-based care.
9. Essential: Expertise in charity law and regulations gained through operating as a legal professional for Not-For-Profit / Charitable organisations.

Commitment and Conduct
The average time commitment is approximately 1 day per month, encompassing the following activities:
• Attendance at four quarterly Board meetings including review of all relevant papers and policies in advance of meetings. Meetings are held remotely with one in person annual general meeting. Papers for these meetings are circulated one week in advance. Meetings will focus on new projects, annual report and accounts, and other strategic decisions.
• Occasional exceptional Board meetings may be convened as required and are held by video call.
• Attendance at four quarterly Finance, Risk and Audit sub-committee meetings. Additional Board Committees are under consideration to which new Trustees would be invited to join in accordance with relevant skill sets.
• Meetings with executive leadership team members in relation to specific policies and projects, linking to relevant skills and specialisms brought by Trustees.
• Optional monthly meetings with the Chief Executive.

The Martin James Foundation strives to enable a diverse range of participation and contributions to the Board, and we welcome applications from all ages and backgrounds. People with lived experience of alternative care, and from people outside of the UK are encouraged to apply. All Board positions are voluntary, but reasonable expenses will be reimbursed, and any training costs will be fully covered.

New Trustees will be provided with a structured induction and ongoing training and one-to-one support as appropriate.
As part of the appointment process, all Board members are required to adhere to the Martin James Foundation Code of Conduct and complete the Declaration of Eligibility and Interest form. The content of the Declaration of Interest form may require you to withdraw from specific discussions where you, a partner or close relative stands to gain or where you are so close to a matter being discussed that it will be difficult for you to be impartial.

Do you enjoy driving?  

Would you like to make a difference to people we support in your community?  

We are looking for friendly drivers to join us!  

You will meet some amazing people, whilst making a positive impact to their lives by driving to places they enjoy and appointments that are important.   

Activities will include:  

• Driving the people we support between their homes and services in a safe manner, in accordance with UK law.  

• Driving your own car or house vehicles

• Driving around the Worcester area, which will be the start and end point of the majority of journeys  

• Assisting people we support in and out of vehicles and locations – with assistance from trained Dimensions staff.  

• Driving in a manner that is sensitive of physical and emotional requirements of the people we support.  

  
We are looking for drivers who:  

• Are aged 21 or over, with at least 2 years driving experience  

• Hold a full, clean and current UK Driving License (or equivalent)  

• Have the ability to understand verbal and written instructions in relation to journeys  

• Are friendly with the people we support and our support staff  

• Are willing to commit to volunteer regularly (every other weekend, times to be agreed)  

A DBS check and two character references will be required for this role.   

What you’ll gain from being a Dimensions volunteer:  

Dimensions provide support for autistic people and people with learning disabilities across the UK.     

Our volunteers play a vital role in our work and in return, we support them with:     

• Access to free online training (with access to 800 plus courses)  

• Free membership to an online shopping discount scheme  

• Comprehensive support from professional, friendly and trained Dimensions staff  

• Travel expenses may be reimbursed as agreed

• An opportunity to gain real experience in the social care sector  

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Help4Homeless is looking for an Event Organisation Manager to lead creative fundraising events that directly support people experiencing homelessness in Peterborough. This is a flexible, remote volunteer role where your ideas can turn into real-world impact.

�� About Help4Homeless

Help4Homeless is a youth-led initiative founded in Peterborough with a simple mission: provide practical support to people sleeping rough through £10 wellbeing packs.

Each pack includes essentials like socks, hygiene products, snacks, and warmth items, and 100% of donations go directly into these packs. No admin fees, no overheads, just real help for real people.

�� The Role

As Event Organisation Manager, you’ll take the lead in planning and coordinating fundraising events and campaigns that grow awareness and raise vital funds.

�� Key Responsibilities

• Plan and organise fundraising events (online and community-based)
• Develop creative campaign ideas (e.g. challenges, themed events)
• Coordinate timelines and ensure events run smoothly
• Work with the wider team to promote events and maximise reach
• Track outcomes and suggest improvements for future events

�� Who We’re Looking For

• Organised and proactive
• Interested in event planning, fundraising, or community work
• Creative thinker with strong ideas
• Good communication and teamwork skills
• Passionate about making a difference

No formal experience required, just commitment and initiative.

�� Why Join?

• Make a direct impact in your local community
• Gain hands-on experience in event management and leadership
• Be part of a fast-growing, youth-led project
• Flexible, remote volunteering
• Build skills for future careers

�� Our Current Campaign

We’re currently running “31 Days, 31 Packs” (May 2026), aiming to fund one wellbeing pack per day. Your role will help shape and deliver campaigns like this.