Social work volunteer roles

Job Description

We are looking for a Volunteer Paid Ads & Media Buyer to plan and manage ethical paid digital campaigns that support fundraising, volunteer recruitment, and public awareness.

You will work with the Digital Marketing Director and Marketing team to create ads that reach the right audiences while upholding trauma-informed, safeguarding, and ethical standards.

This role focuses on campaign planning, optimisation, and impact measurement rather than commercial metrics.

Key Responsibilities

• Plan and manage paid digital campaigns across social media, search, and display platforms
• Create and optimise campaigns to support fundraising, volunteering, and public education
• Collaborate with designers and copywriters to produce ethical and compelling ad creatives
• Test and analyse audiences, messaging, and creatives to improve performance
• Track campaign metrics such as reach, conversions, and cost per action
• Ensure campaigns comply with safeguarding, data protection, and platform policies
• Document processes for transparency and learning
• Work with analysts and campaign teams to report on results and insights

What We’re Looking For

• Experience or interest in paid digital advertising and campaign management
• Familiarity with platforms such as Meta Ads, Google Ads, or similar
• Ability to manage budgets and optimise campaigns responsibly
• Understanding of performance metrics, testing, and reporting
• Comfort working with sensitive subject matter
• Experience in nonprofit or social impact campaigns is helpful but not required

What You’ll Gain

• Founding experience managing paid campaigns for a social impact organisation
• Leadership exposure in ethical advertising and campaign strategy
• Opportunity to influence how resources are used for outreach and engagement
• Hands-on experience working across creative, analytics, and campaign teams
• Priority consideration for future paid roles when funding becomes available

Prisoners Abroad is the only charity supporting British citizens in prison abroad, their families, and people who have returned to the UK after serving a prison sentence overseas.

We run volunteer-led support groups for family members of British prisoners that are currently detained abroad, and have a vacancy for a Family Support Group volunteer in York and the North East. The support groups may be a mixture of in person and on Zoom.

We are looking for someone with an empathy for our work, who can provide a welcoming and friendly environment for family members who have been affected by overseas imprisonment and who will enjoy being part of our team to deliver our family support work.

Do you enjoy swimming?   
 
We are looking for a friendly volunteer to spend time with a gentleman we support and enjoy time in the pool together! 

If you would like to make a difference and make a great friend along the way, we would love to hear from you!     

Activities will include: 

• Swimming with the gentleman we support
• Helping to ensure he is safe and having fun
• Being there for company and friendship at the pool 

There will always be trained support workers present at the pool with you. 

 
 We are looking for someone who is:  

• Friendly, caring and enthusiastic
• Confident in the water
• Reliable/dependable and willing to commit to volunteer regularly 
• Comfortable chatting with people with learning disabilities and autism     

A DBS check and two-character references will be required for this role.     

What you’ll gain from being a Dimensions volunteer:    

Dimensions provides support for around 3,500 people with learning disabilities and autism across the UK.    

Our volunteers play a vital role in our work and in return, we support them with:    

• Access to free online training (with access to 800 plus courses)   
• Comprehensive support from professional and friendly Dimensions staff   
• Reasonable expenses may be reimbursed at manager’s discretion    
• An opportunity to gain real experience in the social care sector    

Want to apply for this role?

If you’d like to be a Dimensions volunteer, please get in touch!

Welcome!

Thank you for your interest in the voluntary position of Treasurer at Legal Action Group.

The Treasurer plays a key role in the organisation, working closely with the Chair, the CEO, the Finance Manager and fellow Trustees on the Board. We are keen to appoint an experienced senior finance professional who shares our interest in and commitment to social justice.

The Legal Action Group is the access to justice charity. We were established in 1972 as a result of well-evidenced concerns that our justice system was failing many people and communities, and that legal aid was failing to deliver access to justice for a large section of the population. The case for LAG is as strong now, fifty years later, as it was then.

We are a national charity that seeks to amplify the voice of those people and communities it exists to support; influences law and policy with the aim of improving access to justice; and works to build a fair legal system for all.

Since its inception LAG has been a well-respected and valued organisation that sits at the heart of the social justice sector. Its profile within the sector is almost exclusively as a result of the high quality of its publications and training.

Main responsibilities:

· Providing financial oversight and scrutiny at board level

· Chairing the Finance Committee and provide regular reports to the Board of Trustees

· Reviewing budgets, management accounts and financial forecasts

· Ensuring appropriate financial controls and processes are in place

· Supporting the Board in making informed financial decisions

· Working closely with the executive team on financial planning

· Introducing and sharing contacts, ideas and networks to further the mission

We are seeking a qualified accountant with experience of financial management including some experience of charity finances.

Previous charity trustee experience is welcome but not essential.

Wekume

We provide Ugandan students anonymous reproductive health services, entrepreneurship support, and exchange opportunities via mobile.

Marketing Strategist

About Wekume 
Wekume-meaning "Protect Yourself" in Luganda-is a dynamic, volunteer-powered startup revolutionizing reproductive health for Uganda’s university students. Through our innovative mobile app, we break down barriers of stigma and limited access by offering essential services and information right at students’ fingertips. Key features like SafeChat for anonymous consultations, QuickTest diagnostics, a student-focused marketplace, and other empowering resources enable youth to make confident, informed health decisions.
As a fast-growing initiative, Wekume thrives on the energy of passionate, self-driven volunteers. All roles are remote and volunteer-based, giving you the chance to shape a transformative movement that’s changing lives across Uganda.
Key Benefits of Volunteering with Wekume:

• Gain hands-on experience in a fast-paced, mission-driven startup transforming reproductive health education in Uganda.
• Make meaningful impact by helping to overcome stigma and improve access to vital health resources for university students and youth.
• Sharpen your communication, collaboration, and digital outreach skills while contributing to a cutting-edge health tech platform.
• Gain valuable experience in nonprofit marketing, digital fundraising, and web design.
• Build your portfolio with a meaningful project.
• Flexible, remote volunteering opportunity.

Position Overview

We are seeking a strategic and creative Marketing Strategist to lead the development and execution of Wekume’s marketing initiatives. This role will play a key part in increasing brand awareness, driving user engagement, and supporting fundraising and growth efforts.
You will work closely with the communications and operations teams to design campaigns that resonate with our audience and amplify our mission.

Key Responsibilities

Marketing Strategy & Planning

• Lead the development and implementation of Wekume’s marketing strategy aligned with organisational goals
• Identify target audiences and define clear positioning and messaging
• Develop campaign plans to drive awareness, engagement, and user acquisition

Campaign Management

• Plan, execute, and optimise marketing campaigns across digital channels
• Collaborate with the communications team to deliver cohesive and impactful campaigns
• Support fundraising and awareness initiatives through targeted marketing efforts

Brand & Growth

• Strengthen Wekume’s brand identity and ensure consistency across all channels
• Identify opportunities to expand reach and grow Wekume’s user base
• Monitor trends and recommend innovative approaches to increase visibility

Performance & Insights

• Track, analyse, and report on campaign performance and key marketing metrics
• Use insights to refine strategies and improve effectiveness
• Provide data-driven recommendations to support decision-making

Collaboration & Stakeholder Engagement

• Work closely with cross-functional teams including communications, product, and partnerships
• Support alignment of marketing efforts with organisational priorities
• Contribute to a collaborative and impact-driven team culture

Person Specification

Essential

• Experience in marketing, digital marketing, or brand strategy (non-profit or social impact experience is a plus)
• Strong understanding of digital marketing channels (social media, email, content, etc.)
• Ability to develop and execute strategic marketing plans
• Analytical mindset with experience using data to inform decisions
• Excellent communication and organisational skills

Desirable

• Experience in growth marketing or user acquisition strategies
• Familiarity with marketing tools (e.g. Google Analytics, social media insights, email platforms)
• Experience working with start-ups or volunteer teams
• Passion for public health, youth empowerment, or social impact

Key Skills & Attributes

• Strategic and creative thinker
• Proactive and self-motivated
• Collaborative and adaptable
• Results-driven with strong attention to detail
• Passionate about Wekume’s mission and impact

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

What Our Young People and Volunteers Say

·“I look forward to my monthly visits, its time just for me, I choose my activity and we have fun together.”

·“I like how my Independent Visitor isn’t anything to do with social services and is here to support me, not to judge.”

·“They have boosted my confidence. Now I feel like when I go places I can just relax and have fun.”

·“My young person always looks forward to me coming. They have had such a disjointed life; I am a stable figure in their life and this has to be important for them as everything else changes around them a lot.”

We Need A Volunteers in:  FOREST GATE

Could You Be the Difference?

·Have fun on outings –Coffee and a chat, zoo, museums, bowling, trampoline park………..

·Share hobbies or interests – Arts and crafts, football, animals, theatre………..

·Be a positive role model

·Listen, support, and help build confidence

What We Provide

·Full training

·Ongoing support

·Expenses reimbursed (to an agreed limit)

No special qualifications needed. We welcome volunteers from all walks of life who are reliable, caring, and committed.

Befriender Volunteers play a key role in supporting individuals as they move on from our services and begin to live more independently. This role helps individuals stay connected, build stability, and feel confident in their next steps. Volunteers provide emotional support, practical assistance, and companionship to help people achieve their personal goals and stay engaged with their community.

What you will be doing

• Carry out regular check-ins—via phone, online, or in person—to help service users feel supported after leaving the service. Provide friendly visits where appropriate, offering a listening ear and encouragement during the transition to independent living
• Support individuals to build links within their local community, such as identifying clubs, social groups, local activities, or places of interest based on their personal goals.
• Encourage service users to take part in community events and build social connections that promote long-term wellbeing.
• Accompany service users to view potential properties where needed. Provide assistance exploring practical items or resources they may need after moving on, such as furniture options, budgeting tools, or local amenities.
• support service users to attend GP or other health appointments, helping reduce anxiety and build confidence in navigating services.
• Help individuals develop social skills, communication skills, and confidence through positive interactions and gentle encouragement. Providing motivation and reassurance as they work towards independent living goals.
• Support service users to access and participate in our online activities, helping them build digital confidence and stay connected. Assist with basic digital navigation, where needed (e.g., joining online groups, using communication platforms, accessing resources).

The skills you need

• Good communication skills
• Friendly and calm nature
• Mental health experience who feels strong enough to help others
• Willingness to listen to people with a genuine enthusiasm to support others
• Confident, sympathetic and can inspire trust and able to maintain boundaries in a non-judgemental way

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Every day, LGBTQ+ young people across the UK wonder whether things will ever get better. Whether they are navigating school, family, identity, or simply trying to find their place in the world, too many of them are doing it without the visibility, support, or role models they deserve. We exist to change that - to tell them clearly and consistently that it gets better, and that their lives have value exactly as they are.

It Gets Better UK is part of the global It Gets Better movement, present in over 20 countries. Since launching here in 2018, we have reached over 2.5 million people across all four nations through digital content, storytelling, and a growing volunteer community. We show up at Prides, we tell real stories, and we keep finding new ways to reach the young people who need to hear from us - through projects like our volunteer-led podcast and Voices of Wales, for example.

We are at a genuinely exciting point in our development. With a largely volunteer-led model that is embedded and working, and new trustees joining us to help shape our direction, we are focused on building a strategy that allows us to grow sustainably and serve LGBTQ+ young people more effectively across the UK. The people joining our board now will not just oversee that work - they will help design it.

We are looking for three new trustees, each bringing specific expertise:

• Fundraising and income generation - We are looking to diversify and strengthen our income base, with particular focus on grants, trusts and foundations and community fundraising. If you have professional fundraising experience and know how to build financial resilience in a values-led organisation, we want to hear from you.
• Marketing and communications - Our work is fundamentally about reaching people, and social media is central to how we do that. We are looking for someone with a strong understanding of digital platforms, content strategy, and how to build and engage audiences - particularly young people.
• Finance - Sound financial governance is essential as we plan for the future. We are looking for someone with a professional finance background who can support the board in its financial oversight responsibilities and help us build long-term resilience.

Because we are a largely volunteer-led charity, our trustees tend to be more operationally involved than you might find at a larger organisation. This is a hands-on role, and one that offers a genuine opportunity to contribute your expertise to something that matters.

Please see the recruitment pack for more information. 

This Is Not a Typical Content Creator Call-Out

Tell My Truth and Shame the Devil C.I.C. is building a truth-telling media engine and community-owned digital infrastructure to confront CSA, centre survivor truth, and create real economic and leadership pathways for young people. To do that, we are intentionally recruiting hundreds to thousands of content creators globally.

This is not about chasing virality.

This is not influencer culture.

This is not one brand voice.

This is about collective creation at scale, community ownership of narrative, and building systems that give many people opportunity, just a few. If you want to contribute your creative skills to something bigger than yourself, keep reading.

Purpose of the Role

Volunteer Content Creators are the production engine of our Social Media Management Team.

You will help create, remix, and repurpose content that fuels:

• Donor growth
• Volunteer mobilisation
• Survivor-led storytelling
• Community trust
• Cultural disruption

Content is created once and then reused across:

• CIC platforms
• Ambassador networks
• Community organisers
• Campaigns, education, and outreach

This role exists at scale because our strategy is scale.

Experience Qualification and Requirements

Essential experience

• Experience creating digital content on a consistent basis, meeting agreed briefs and deadlines.
• Experience working with at least one content type: video, design, writing, or AI-assisted content.
• Experience adapting content for different social media formats and platforms.
• Experience contributing to purpose-led, community-focused, or sensitive storytelling.
• Experience collaborating with creative, campaign, or insight-driven teams.

Essential skills

• Ability to produce high-quality content consistently and at scale.
• Strong understanding of social media formats, trends, and audience behaviour.
• Ability to work within brand, ethics, safeguarding, and trauma-informed frameworks.
• Openness to feedback, iteration, and collective ownership of work and outcomes.
• Strong self-management, reliability, and accountability without close supervision.
• Understanding of content as a tool for impact and change, not personal ego.

Training & qualifications

• Formal qualifications are not required.

Main Responsibilities/ Key Duties

• Produce high-volume, high-quality content consistently, aligned with campaign priorities and platform requirements.
• Repurpose long-form content (e.g. podcasts, interviews, stories) into short-form assets optimised for social platforms.
• Work within C.I.C brand guidelines, ethical standards, safeguarding requirements, and trauma-informed frameworks at all times.
• Submit all content for approval, structured storage, tagging, and future reuse in line with C.I.C workflows.
• Collaborate closely with the Social Media Director, Campaign Managers, Analysts, and Automators to align content with strategy, insight, and distribution.
• Contribute creative ideas, concepts, and improvements, not just output, supporting experimentation and continuous improvement.

This role is not suitable if you:

• Need immediate income
• Want a low-commitment volunteer role
• Are only looking for exposure
• Prefer to work alone without feedback
• Are uncomfortable with heavy or sensitive subject matter

Important to Be Clear:

• A volunteer role within a Community Interest Company
• Unpaid during the build phase
• Not a replacement for paid employment
• Paid opportunities will be introduced as the organisation becomes financially sustainable.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about content, storytelling, and donor engagement

If you believe that words can transform communities, and that authentic storytelling drives action, this role is for you.

A Final Word
Words carry weight.
They can heal or harm.

If you know that:
Survivor stories deserve care, not clicks

Donors deserve honesty, not spin

Communication is part of safeguarding

Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our FAB cafés around Bristol. In this volunteer role, you’ll be part of creating vibrant, welcoming community spaces that build relationships and connect people with activities in their local community.

At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs.  In addition, we want to prevent people from needing our help wherever possible.  We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.

We are looking for FAB Cafe Host Volunteers for the following cafes

• Avonmouth - Mondays, 2:30-4:30
• Southville - Tuesdays 10:00-12:00
• Withywood - Tuesdays 11:00-1:00
• St Werburghs LGBT+ - Thursdays, 10:00-12:00
• Fishponds - Fridays 2:00-4:00

The role involves

• Welcoming older people who are new to the FAB café
• Facilitating conversation and activities in the group
• Promoting your local FAB café and the FAB membership card scheme
• Keeping sign-up sheets for attendees at cafes
• Providing information about events and activities happening in the local area with the support of the FAB team

The qualities and skills required for this role are

• Welcoming and friendly disposition, with the ability to include people.
• Reliability.
• Ability to communicate well with a diverse range of people.
• Ability to respond to people’s varied access needs (such as hearing loss) to make sure each individual can participate well.
• Ability to work cooperatively in a busy community setting.
• An understanding of the needs of older people.

Prison-based volunteers are the backbone of Fine Cell Work (FCW). Supported by the Fine Cell Work programmes team and by other staff at the FCW office, they teach and administer FCW stitching groups in prisons.

Prison volunteers work in teams to organise classes and teach our stitchers, as well as providing groups information to the prison and to the FCW office. The precise mix of skills will vary from prison to prison.

Volunteering in prison for Fine Cell Work requires ideally a good level of needlework skill (or a willingness to learn), some teaching experience and/or experience of working with socially-excluded groups. Volunteers must be patient and non-judgemental in order to work effectively. As a prison volunteer you will:

• Developing skills and confidence
• Teach prisoners to stitch FCW products within the framework of our training programme
• Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
• Encouraging and helping prisoners who wish to undertake their own creative projects
• Teaching prisoners to stitch FCW products within the framework of our training programme
• Encouraging and supporting prisoners to volunteer as class coordinators and peer mentors
• Encouraging and helping prisoners who wish to undertake their own creative projects

It is essential for volunteers to support FCW ethos, believe in rehabilitation, be an excellent teamworker, observe personal boundaries, be reliable and patient to ensure cell groups run smoothly, and have record-keeping skills and have at knowledge of tapestry/needlework. . 

Volunteers work in prisons around the UK dependant on where groups are based, therefore it is requred that volunteers will be able to travel to the relevant prisons. Travel expenses will be reimbursed by the charity. 

Please take some time to read the role description to find put more details about the role and what we offer to our volunteers. 

At Fine Cell Work, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in FCW’s workforce.

These include applicants from Black, Asian and minority ethnic backgrounds, people with disabilities, LGBTQI+, and male identifying applicants as these are currently under-represented in our volunteers groups.

OVERALL PURPOSE

This role requires a hands-on communicator who is passionate about profiling service user’s voices and creating opportunities for collaboration. You’ll work with local partners to showcase the impact of WFRC’s projects & initiatives, help generate support for the charity, and profile learning, impact and successes back into the wider community.

For the role to be truly transformational the Volunteer Communications, Engagement & Partnerships manager will need to:

· Build relationships with service users, stakeholders and local partners,

· Generate compelling stories, and support communications strategies that amplify WFRC & its impact in the region.

OPERATIONAL TASKS

Communications Strategy Development:

® Co-develop and implement a communications strategy for the WFRC’s projects & initiatives as needed.

Content Creation:

® Generate engaging stories, case studies, and digital content featuring service users, stakeholders and local partners.

® Work with stakeholders to create and share their own content, empowering them to tell their stories.

Digital and Media Engagement:

® Profile local activities and partnerships, creating content and stories for social media and other digital platforms.

® Build relationships with local media to amplify the work of WFRC and its stakeholders.

 Engagement Partner Collaboration:

® Work with the project managers and our local stakeholders to identify opportunities to increase the charity’s profile.

® Attend online and in-person meetings with local partners in Wolverhampton to profile our work.

® Generate partner commitment to WFRC’s campaigns and initiatives.

® Work collaboratively with local stakeholders to deliver communications and engagement strategies that showcase our partnerships and impact.

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and asylum-seekers living in South West London, and helps them to play their full part in the community. Arriving as an asylum seeker in the UK can be a terrifying and disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. We exist to help people seeking asylum overcome those challenges, and to help them rebuild their lives. 

We offer a range of individual and group support to improve the holistic wellbeing of people who have a forced displacement background, providing them the tools they need to build lives filled with value, meaning and purpose in the UK. Our activities for adults include currently include: ESOL classes; sports; women’s creative writing; women’s coffee morning, and casework. 

About the CARAS Adult Team: 

In the post-pandemic environment, CARAS is responding to the role of digital literacies in our programme delivery to learners of asylum-seeking and refugee background. In contrast to the UK essential Digital skills framework, we have built in language inclusion to create a participatory learning course for Essential Digital Literacies for learners who are new to reading and writing in English. The individuals joining CARAS are highly diverse, with different countries of origin, linguistic and educational backgrounds. We have observed over the last year that many CARAS community members have limited digital skills, particularly in regard to using computers. Community members have highlighted that computers are important for many individuals to achieve their educational and employment goals, whilst increasing confidence and independence. We have co-designed a digital skills program in partnership with CARAS community members to improve computer literacy and skills, focusing on basic computer literacy.

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth ESOL: 

Our ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.

About the Role: 

CARAS is looking for Digital Skills Volunteer to support our face-to-face study programme for young people.

The Digital Skills group is in Streatham and is an important element of a study programme for young people aged 14 to 18 who are out of formal education. The timings of the digital skills sessions is as follows: 

• Tuesday evenings 4pm to 6pm 

Volunteers are required to attend one session per week. They are also welcome to come early and support ESOL classes before the Digital Skills sessions, where appropriate. 

The Tuesday Digital skills sessions focus on practical, accessible digital skills, such as, but not limited to: 

• Using computers, tablets, or smartphones confidently 

• Keyboard and navigation skills 

• Using email and online communication tools 

• Accessing learning platforms and online resources 

• Online safety and digital wellbeing 

• Using digital tools to support English learning, homework and study skills 

The aim of the Digital Skills sessions is to build independence, confidence, and digital inclusion, supporting young people to engage more fully with formal education and everyday life in the UK. Enrolments to the programme are based on rolling admissions, requiring adaptability to the changing digital skills needs of the group through participatory enquiry led by the ESOL teacher. 

The ESOL teacher will provide guidance, session plans, and tips for supporting learners with emerging English, including how to explain digital concepts in clear, accessible ways. 

Volunteers will typically work with 1–5 students, offering one-to-one or small group support and adapting tasks to different ability levels. 

Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.

Volunteer tasks and responsibilities: 

• Providing one-to-one or small group support during Digital Skills sessions 

• Supporting young people to use digital devices and software confidently 

• Helping to set up the classroom and digital equipment 

• Attending and contributing to volunteer debriefs after each session 

• Sharing observations on learners’ progress, challenges, and successes 

• Making use of any community languages if any, to support learners’ understanding 

• Working collaboratively as part of a team and helping to shape the project 

• Supporting young people to recognise and celebrate their achievements 

• Showing flexibility to a wide range of ability levels and confidence with technology 

• Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, and all other relevant policies 

Requirements: 

Essential: 

• Aged 18 years or older 

• An interest in education, digital inclusion, and supporting young people 

• Confident using computers, smartphones, or tablets 

• Currently resident in the UK or has asylum-seeker or refugee status 

• Able to provide five years’ worth of addresses and willing to undergo a DBS check 

• DBS and proof of residency are not necessary if you are a CARAS community member who is more recently arrived in the UK 

• Able to attend volunteer induction training (online) prior to starting 

• Able to travel to our community centre in Tooting (food and travel expenses can be reimbursed) 

• Non-judgemental and able to engage with young people from diverse backgrounds 

• Reliable and punctual, with a commitment of at least one session per week for a minimum of 4 months 

• Good communication skills, especially with people who are new to English 

• Willingness to explain digital concepts patiently and clearly 

• Ability to volunteer during Wandsworth term time 

Desirable 

• Experience supporting young people with digital skills or IT (formal or informal) 

• Knowledge of community languages such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali, or Spanish 

• Experience working with young people, refugees, or learners of English in a work or volunteer capacity 

• Interest in using digital tools to support language learning 

Through volunteering with us you will: 

• Gain experience of English language teaching; 

• Meet new members of your local community; 

• Learn about different cultures; 

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies such as literacy and phonics strategies for emerging learners of English; 

• Be able to access relevant training, including safeguarding training. 

• Be able to obtain a reference from us relating to your placement after 3 months of regular volunteering. 

To Apply: 

Successful applicants will be invited to a taster session at CARAS, following which they will have an informal interview with a staff member of the CARAS ESOL team and a community member. All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role. These meetings and the induction training will be on a rolling basis, so apply ASAP!

ABOUT THIS OPPORTUNITY

At Children With Voices, community is everything. We've been walking alongside Hackney families for over 25 years — and we're looking for someone who shares that deep commitment to people.

As our Volunteer Community Engagement Officer, you'll be a connector. You'll help us reach more families, build relationships with local organisations, and make sure that the people who need us most know we're here.

This is a face-to-face, relationship-centred role for someone who genuinely loves people and community.

WHAT YOU'LL BE DOING

• Build and maintain relationships with families, local groups, schools, and community spaces

• Represent Children With Voices at community events, outreach sessions, and local meetings

• Identify and connect with families who may benefit from our programmes

• Support the signposting of families to the right services and support

• Assist with the coordination and promotion of community events

• Provide regular updates to the CEO on community needs and feedback

• Help grow our volunteer and supporter network through outreach and word of mouth

WHAT YOU'LL BRING

ESSENTIAL

• A warm, approachable manner and genuine love for community

• Strong verbal communication and active listening skills

• Ability to connect with people from all backgrounds with sensitivity and respect

• Self-motivated and able to work both independently and as part of a team

• Understanding of safeguarding principles

HELPFUL BUT NOT ESSENTIAL

• Experience in community development, outreach, or social work

• Knowledge of Hackney or East London communities

• Ability to communicate in a second language (particularly relevant to Hackney's diverse community)

• Experience working with families, children, or vulnerable adults

WHAT YOU'LL GAIN

• Deep experience in grassroots community engagement

• A professional reference from our CEO

• The opportunity to build meaningful relationships that change lives

• Exposure to a wide range of community services and organisations in Hackney

• A chance to grow your skills in outreach, inclusion, and social action