Support work volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you someone who loves getting creative, catching a show, or simply enjoying a good chat over coffee and cake? Maybe you enjoy painting, crafting, or exploring local galleries, or perhaps you love trying new cafés, going for walks, or just sharing stories and laughs. As a volunteer visitor, you can turn your passions into friendship, spending quality time with someone who’ll appreciate your company, your hobbies, and your enthusiasm.
Watch a video about this volunteer role here
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.
In this role you will spend quality time with the person you visit and could do a range of different activities like:
- Sitting and having a chat
- Checking in on their well- being
- Going out to a local café/pub for a meal/drink
- Take part on community activities like visiting a place of interest, go shopping etc.
- Enjoying a walk
- A craft activity at home
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
**About Mencap ** Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Do you enjoy organising things and making this happen?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
We’re looking for admin volunteers to help with our daily operations. We have a variety of ways you can get involved:
- Responding to client requests and enquiries
- Fundrasing and partnership management
- Managing and updating company databases
- Keeping track of partnership enquiries
- Maintaining internal, volunteer, and client records
- Drafting and mailing client correspondence and newsletters
- Organising events, scheduling meetings, and making travel arrangements
- Providing administrative support to other departments or projects as needed
- Performing other duties as agreed in advance
We’ve designed our volunteering programme to be flexible and adaptive to you. All volunteering is 100% remote and you’re supported fully by our team. You control what you do and how many hours per week you want to volunteer. Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £22.60.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK. You must be a UK resident to apply for this role.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 2 hours per week is required. We are flexible and like to work around you.
Training
We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role. After, you’ll have access to over 90 accredited courses should you want to study further.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Victory Afghanistan
Remote
Immediate start
Up to 6 Hours per Week (Until First Week of June)
Victory Afghanistan invites applications for the position of Volunteer Mentorship Programme Coordinator at a critical stage in the programme’s development.
This is a structured, execution-focused coordination role within a growing educational initiative serving Afghan students pursuing higher education and professional advancement pathways.
About the Programme
The Mentorship Programme currently supports:
- 117 students
- 30 active mentors
This is a structured, outcome-driven pathway designed to secure higher education placements, professional certifications, and measurable career progression. It is not a casual networking initiative, it is a coordinated system with defined objectives and active deliverables.
The Role
You will provide operational coordination during a pivotal period in which we are actively:
- Placing students into accredited online degree programmes
- Delivering structured workshops
- Coordinating high-level guest speakers
- Supporting mentors and mentees across multiple academic and professional tracks
- Tracking progress and maintaining programme integrity
There are no fixed weekly meetings. The role is fully remote and flexible. You will report directly to Maria (based in Colombia), requiring comfort with cross–time zone coordination.
What We Are Looking For
We are seeking someone who:
- Has exceptional organisational and administrative discipline
- Takes ownership without needing supervision
- Manages multiple moving parts calmly and systematically
- Communicates clearly and proactively
- Executes tasks without delay or constant prompting
- Is comfortable coordinating across time zones
An education background is beneficial but not essential. What matters most is reliability, accountability, and operational execution.
Commitment
- Up to 6 hours per week
- Immediate start
- Commitment required until the first week of June
This is an unfunded, volunteer role. Everyone in the organisation works pro bono. We are looking for people of executive action who understand that impact comes from disciplined coordination, not talk.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a flair for communication and a desire to help us reach more people?
As a Marketing & Communications Assistant, you will work closely with the Project Leader to spread the word about our amazing Akioke Karaoke Confidence Club. You'll help us promote the club to potential members, volunteers, and the wider community, ensuring its success and sustainability.
Key Responsibilities:
- Content Creation: Assist the Project Leader draft engaging text for promotional materials (flyers, social media posts, website content).
- Social Media Support: Help schedule and post content on relevant social media platforms (e.g., Facebook groups, local community pages).
- Community Outreach: Identify local community groups, centres, schools, and organisations that could benefit from our club, and assist with distributing promotional materials.
- Information Gathering: Research relevant online forums, notice boards, and events where we can promote the club.
- Feedback Collection: Assist in gathering testimonials or feedback from members (with appropriate consent) to use in promotional efforts.
- Administrative Support: Help organise and maintain marketing materials and contact lists.
We're Looking For Someone Who Is:
- Creative and has a good eye for engaging content.
- Organised and attentive to detail.
- Familiar with social media platforms (e.g., Facebook, Instagram).
- Able to communicate clearly and concisely in writing.
- Proactive and able to take initiative with guidance.
- Reliable and able to commit to agreed-upon tasks.
- Passionate about the club's mission and helping us reach new audiences.
- Previous experience in marketing, communications, or social media is a bonus but not essential – a willingness to learn is most important!
Time Commitment: Flexible, approximately 2-4 hours per week, with tasks that can often be completed remotely or during mutually agreed-upon times, in collaboration with the Project Leader.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
We are looking for volunteers to help in our network of Age UK Cheshire shops throughout Cheshire. We have shops in Northwich, Macclesfield, Alderley Edge, Knutsford, Crewe, Ellesmere Port, Sandbach, Frodsham and Poynton. You will meet new people daily and have some fun while helping raise funds to help local older people in Cheshire.
What will you be doing?
Retail Volunteers carry out a wide range of tasks in our shop. You might be sorting and pricing stock, engaging with customers, ringing items through the till or keeping our shop floor full and organised. You will meet and assist customers while raising funds which go directly to helping older people in Cheshire. You will gain useful retail skills and work experience for a recognised, valued and effective charity.
How would you be supported in this role?
Our retail volunteers receive an initial induction into the work and policies of our charity and then specific training on tasks within the shop.
Why do we need volunteers in this role?
Age UK Cheshire operates charity shops to raise funds for the delivery of services for older people in need in Cheshire. Volunteers play a key role in the shop team, ensuring our shops are welcoming places in the community and selling the items that are generously donated to our charity.
What skills, interests or experience might be helpful in this role?
•Interested in people and able to communicate and make customers feel welcome
•An interest in the shop, and an enthusiasm for raising money through its work.
•The ability to work as part of a team
•Enthusiastic, committed and helpful
•Having retail experience would be useful, but certainly not essential.
•Reasonably fit, as some lifting may be involved.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Milton Keynes is looking for keen individuals to join our Board - people who want to make a real and positive difference on quality of life for older people and would like to share their skills and ideas for the benefit of the charity.
Age UK Milton Keynes is a local independent charity working to improve the quality of life for all the older people living in Milton Keynes. We do this by providing a range of services which help people to stay in their own homes. We also provide a social network to help keep our clients involved with their community as well as working closely with other organisations who can provide support.
As our organisation represents all older people in Milton Keynes, it is important that our Board also represents our diverse community. Therefore, we encourage applications from a broad range of applicants, especially currently under-represented groups.
You will be willing to apply your skills and experience in regular Board meetings, (4 per year all day), Trustee only meetings (2 per year) as well as other ad hoc meetings around your subject matter expertise as may be needed.
We welcome enthusiastic and focused applicants who can offer knowledge and expertise in the following areas:
- Fundraising
- Financial Management
- Social Care Sector
- Governance
- Equity Diversity and Inclusion
However, if your skills lie in other directions, we would still love to hear from you!
The Board is looking to establish more robust succession planning for the Chairperson and Treasurer - so would welcome such ambitions, leadership and expertise in new members.
Whether you’re an experienced Trustee or wanting to take your first step, we would like to hear from you.
PLEASE NOTE THAT UNFORTUNATELY WE ARE UNABLE TO TAKE APPLICANTS WHO ARE NOT RESIDENT IN THE UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a skilled volunteering opportunity to support your career progression? Do you have a passion for improving outcomes for all children? Could you use your professional skills to help shape the future of education?
As a school governor, you’ll operate at board-level and develop strategic leadership skills and assist in making decisions on a wide range of topics; all while collaboratively improving education within your local community.
We’re currently recruiting volunteers for schools in Eastbourne to strengthen their governing boards and enhance outcomes of pupils within your communities. If you feel, you want to make a difference within your community, read on for more details about the role of a governor and how to apply.
Governors make decisions that affect schools and their pupils for years to come; our recent impact survey found that our volunteers bring £9.9 million worth of value to schools each year, and 9/10 volunteers would recommend being a governor to a friend. Becoming a governor gives you ample opportunity for personal and professional development, including exposure to finance and budgeting, safeguarding, HR, strategic planning, and more.
As a governor, you can visit the school to gain an understanding of the culture and ethos and to get the most out of the role as well as have the opportunity to meet children, parents, and teachers, and see the impact of your work first-hand. Governors act as a ‘critical friend’ to their head teacher ensuring accountability and helping to monitor and evaluate the schools progress, budget and staffing. You’ll also help to shape and implement future plans and guide the schools aims, ethos and values.
You don’t need to be a parent or have any specific skills to become a governor as long as you’re over 18 and happy to have a DBS check, you can apply! Professional skills such as HR, finance, law or project management are useful but governing boards are often needing softer skills such as leadership, communication and problem solving alongside a fresh perspective and lived experience within their communities. As a governor, you’ll be supported by the Chair, head teacher and the rest of the governing team.
This vacancy is for an alternative provision looking to find a governor to sit on their board who is passionate about making a difference. The school is passionate about offering young people the chance to realise their unique talents and potential.
If you’re interested in becoming a school governor, fill out the short application form on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
If you enjoy driving and would love to use those skills to help our cats, this could be the role for you. Our transport volunteers provide vital assistance to our teams and volunteer groups in the local area by transporting equipment, litter, food – and even cats! They have the essential role of connecting our network of volunteers, sites, vets and supporters.
Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Arranging and transporting equipment, litter and cat food
- Transporting cats to and from vets, foster homes and centres
- Transporting equipment to and from events
Time expectation
Our transport volunteers usually spend two to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHAIR OF TRUSTEES AND TRUSTEES
Do you have a heart for missionaries and those who serve on the front lines of God's kingdom?
Do you believe in the power of rest, renewal and Christian fellowship for those in ministry?
We are thrilled to be partnering with the Highbury Centre. For over 125 years, The Highbury Centre has been providing rest, renewal and Christian hospitality to missionaries and Christian workers from around the world. What began as the Foreign Missions Club has grown into something truly special, a home away from home where God's workers can rest, recharge, and reconnect with their calling.
In their beautiful Victorian building, they welcome church leaders, missionaries, aid workers and their families who come seeking not just accommodation, but genuine Christian fellowship and a space to catch their breath.
We are seeking a new Chair of Trustees and up to four new trustees to join their board at this pivotal moment in their history. As a trustee, you'll play a crucial role in shaping their strategic direction, ensuring they remain financially sustainable, maintaining their beautiful historic building, and upholding the Christian values that have guided them for more than a century.
These are voluntary roles where your insight, experience and faith-driven enthusiasm will help continue their 125-year legacy of serving missionaries and Christian workers from across the globe. You'll be part of a committed board where your contribution will make a real and visible difference.
We are particularly interested in individuals with expertise in one of the following:
- Finance (ideally with a relevant accounting qualification such as ACA, ACCA, CIMA or equivalent)
- Building Management and Property (particularly Victorian buildings and heritage properties)
- Hospitality and Guest House Management
- Christian Missionary Work and Global Missions
Your responsibilities will include ensuring compliance with charity law, shaping strategic direction, overseeing financial health, supporting the General Manager, and acting as an ambassador for The Highbury Centre. You'll champion our unique ministry of providing rest and renewal for those serving God's kingdom worldwide.
Above all, we're looking for committed Christians with passion for mission, and a heart for serving those who serve others. We warmly welcome first-time trustees, your fresh perspective and enthusiasm are just as valuable as prior board experience.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement (no more than two pages).
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, it is an occupational requirement that the post holders are practising Christians aligned with The Highbury Centre's evangelical Protestant ethos and values.
Closing date: Thursday 19th March 2026
Charisma vetting interviews must be completed by: Tuesday 25th March 2026
Interviews with The Highbury Centre: 9th and 10th April 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
If you enjoy driving and would love to use those skills to help our cats, this could be the role for you. Our transport volunteers provide vital assistance to our teams and volunteer groups in the local area by transporting equipment, litter, food – and even cats! They have the essential role of connecting our network of volunteers, sites, vets and supporters.
Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Arranging and transporting equipment, litter and cat food
- Transporting cats to and from vets, foster homes and centres
- Transporting equipment to and from events
Time expectation
Our transport volunteers usually spend two to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At WWT we shape unforgettable experiences. At heart we are warm, welcoming and genuine. In our Waterside Cafe we do this by offering a delicious selection of home cooked food and chilled drinks, served and assisted by our friendly team of staff and volunteers.
We are looking for volunteers who can support our team in the Waterside Cafe and ensure we offer excellent customer service to our visitors.
Working alongside the Kitchen Manager and catering team to provide an inviting and relaxing environment in between gorgeous walks and beautiful sights.
Volunteers are an essential part of the WWT team. You'll get a warm welcome, including information on training, equipment and anything else you need.
About You
To carry out this role, you will need:
- Good verbal communication skills
- Some understanding around H&S within a catering environment
- To enjoy working as part of a team
- Good general fitness as this role involves spending periods of time on your feet and may involve lifting
- To be reliable and committed to the role and the team
- An interest in and enthusiasm for the work of WWT
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you'll love volunteering at WWT
- Feel good knowing you are helping to restore wetlands, and our world
- Be surrounded and inspired by like-minded wetland lovers
- Hear from the people who inject their energy, passion and expertise into wetlands and wildlife - talks, walks, webinars, tea and cake...
- Free entry to all our wetland centres, including your family
- Volunteer discount on shopping and memberships
- Access to webinars and practical information to help you manage daily life
Restore Wetlands and Unlock their Power



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have professional experience in coding and computing? Could you support young people in learning how to code?
Are you passionate about equipping the next generation with the skills and strategies needed to succeed?
About us: GT Scholars is a social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve their aspirations.
We believe that all young people are gifted and talented, regardless of their background. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.
What makes us different? There are many organisations that offer programmes to improve the life chances of young people. However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low-income homes.
Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for workshop facilitators that are passionate about making a difference in young people’s lives!
Responsibilities: Facilitators are responsible for designing creative and interactive workshops for our young people, and delivering these workshops with our young people. We run some of our workshops online and other workshops are held in London. All workshops are held during the school holidays, in the evening and on weekends.
The workshop facilitator role is flexible and as part of your role, you may be involved in:
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Delivering and leading short workshops or courses, on behalf of GT Scholars (Online or offline)
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Designing engaging, interactive and educational workshops and short courses for young people and ensuring that the content is targeted to suit different abilities and capabilities
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Running your own bespoke workshops, eg. workshops in coding and technology
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Managing short activities and Q&A sessions during our workshops
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Working collaboratively with other event coordinators, volunteers, ambassadors, workshop facilitators and speakers at our events
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Following the agreed timings and content for workshops and courses
Person specification:
As workshop facilitator, you will need to:
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Have passion, knowledge and experience in coding, computing and technology
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Have strong presentation skills
-
Have strong communication skills
-
Be personable and able to confidently communicate with people from a range of backgrounds and professions.
-
Be passionate and committed to tackling educational inequality
-
Be punctual and organised
Availability: Workshops will run during the day on school holiday dates, on Saturdays or in the evening (5pm-8pm).
Additional information: We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 2 years old.
Rate of pay: This is a self-employed role. You must be aged 18 or above. Facilitator sessions range from 2 to 6 hours. The rate of pay will vary based on the budget of the funder.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project: New Member Onboarding Process Design
Volunteer, Remote
We are Bees Abroad, working to enable communities to empower themselves, through sustainable beekeeping. Together with local beekeeper trainers and organisations we educate, guide, and mentor communities in local best practices in Beekeeping, business creation, and protecting the environment.
Whilst we are a small charity, we drive a lot of impact and have great ambition. We are currently going through a growth period and are looking for a HR or UX specialist to help us improve our Onboarding process for new volunteers.
The individual will be working closely with our CEO and be responsible for designing and implementing a formal onboarding process for new Bees Abroad team members.
You should be well organised, proactive, and work well both solo and within a small, remote team.
Responsibilities:
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Process Design: Research, evaluate and design a formal onboarding process for new volunteers. This will include interviewing new and older team members, as well as understanding our complete operating structure, tools and other processes that new members need to become familiar with.
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Process Implementation: Implement tools that will help us deliver smooth and successful onboarding for new volunteers joining Bees Abroad.
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Policy Implementation: Support with updating the tools used to implement our policies efficiently and in the most user-friendly manner.
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Documentation: Collate any necessary documentation and manuals for use by Bees Abroad HR team in the future.
Skills & Experience:
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UX Design/HR Processes: Experience implementing User journeys and experiences, service design or HR Onboarding in other teams
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Technical Skills: Experience using automation tools, Microsoft Suite and Notion. Experience using AI tools is welcome.
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Collaboration: Excellent written, verbal and phone communication skills. Experience working in a team, with strong sense of autonomy and accountability towards team members.
Please only apply if you are serious about this role and have previous experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHARITY SHOP VOLUNTEER – CUSTOMER SERVICE - LEWES
PURPOSE
To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on serving customers, driving sales and store presentation.
We are currently looking for volunteers on weekdays and weekends.
Please get in touch if you would like to become part of our amazing Volunteer Team!
ROLE OF THE VOLUNTEER
· Greet and thank customers in a polite and friendly manner
· Assist customers in choosing items and actively promote sales
· Replenish and display stock in the shop throughout the day
· Receive donations and complete Gift Aid paperwork
· Handle cash and operate the till following correct procedure
· Take credit card payments using the Streamline system
· Assist in keeping the shop clean and tidy following the cleaning rota
· Undertake other tasks as required by the Shop Manager
SKILLS AND ATTRIBUTES NEEDED
· Great communication and interpersonal skills
· A pleasant and friendly manner
· Basic numeracy skills
· An eye for detail
· Enjoy working as part of a team
· Trustworthy and reliable
AS A VOLUNTEER WE WOULD ASK YOU TO
· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish
· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.
· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times
· Be reliable and conscientious
· Attend all training and information days, group meetings and supervision
· Exercise patience and understanding when dealing with customers
AS A VOLUNTEER WE WILL OFFER YOU
· An induction and ongoing training with support sessions if required
· Reimbursement of out of pocket travelling expenses
· Full recognition of the time, energy and skills volunteers freely give - for
example long service and merit awards
· The opportunity to be part of a friendly team
· Respect for volunteer’s limitations, both in time and emotional involvement
· The opportunity to meet other volunteers and attend occasional social events
· The opportunity to be involved in the planning and development of Age UK East
Sussex
· Appropriate insurance cover - to protect you whilst you are acting on behalf of
Age UK East Sussex
· The opportunity to enhance your skills in a retail environment.
We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
If you enjoy driving and would love to use those skills to help our cats, this could be the role for you. Our transport volunteers provide vital assistance to our teams and volunteer groups in the local area by transporting equipment, litter, food – and even cats! They have the essential role of connecting our network of volunteers, sites, vets and supporters.
Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Arranging and transporting equipment, litter and cat food
- Transporting cats to and from vets, foster homes and centres
- Transporting equipment to and from events
Time expectation
Our transport volunteers usually spend two to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.


