Volunteer community manager volunteer roles

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton, dedicated to supporting, empowering, and advocating for women and children. We help women facing crisis or challenging situations by encouraging independence and providing practical community support services.

Our flagship project, the Wolverhampton Baby Bank, supports families with children aged 0–3 by providing essential items such as nappies, clothing, bedding, toys, and other vital baby supplies.

Role Overview

We are looking for a detail-oriented and reliable Listing Associate (Volunteer) to support the Baby Bank operations onsite.

In this role, you will be responsible for accurately recording, organizing, and photographing donated items to ensure our inventory system is up to date, well-organised, and visually documented for efficient distribution.

This is a great opportunity for someone who enjoys structured work, has an eye for detail, and wants to contribute to a meaningful community service.

Key Responsibilities

• Record all approved donated items into the inventory system
• Categorize items by type, size, age range, and condition
• Take clear and consistent photographs of items for listing purposes
• Ensure all items are correctly labeled and stored in designated areas
• Update stock levels and item status in tracking sheets or inventory tools
• Coordinate with the sorting team to verify item condition before listing
• Maintain organised digital folders for item photographs
• Flag missing, damaged, or mismatched items to the Team Lead
• Follow all operational SOPs for data entry and documentation

What We’re Looking For

• Strong attention to detail and accuracy
• Basic experience in admin, inventory, data entry, or photography (preferred but not essential)
• Comfortable using Google Drive, Excel, or similar tools
• Basic photography skills (clear, well-lit, consistent images)
• Good organisation and time management skills
• Ability to follow structured processes
• Team player with a responsible and reliable attitude
• Commitment of minimum 12 hours per week onsite

Volunteer Requirements

• Must attend onsite shifts consistently
• Minimum 12 hours per week
• Maintain professionalism and confidentiality at all times
• Follow structured processes and SOPs
• Communicate availability clearly
• Work collaboratively with the team
• Report any issues or concerns to the Team Lead

What You’ll Gain

• Practical experience in inventory, operations, and digital listing
• Hands-on photography and data management experience
• Experience working in a structured charity environment
• Opportunity to support families in need directly
• Development of organisation, admin, and technical skills

Make a Difference

Your work will help ensure donated baby items are properly organised and distributed efficiently to families who need them most.

Apply now to join WFRC and support our Baby Bank operations with meaningful, hands-on impact.

HeadGym Foundation

We train teachers and community partners to deliver trauma-informed psychosocial support empowering displaced Cambodian children.

Grant Writer Volunteer Support

Role Description
Join HeadGym Foundation as a volunteer and be part of a team striving to improve the health outcomes and well-being of children in Cambodia.
What you’ll do:

• Conduct Research on grant opportunities
• Identify potential funders and grant-making organizations.
• Maintain our pipeline of prospects, applications, and deadlines.
• Drafting compelling grant proposals, concept notes, and supporting materials.
• Support the Executive Director on stewardship of foundation relationships to strengthen long-term partnerships.

Skills we’re looking for:

• Strong written and verbal communication skills.
• Organized, strategic thinker with attention to detail.
• Proactive, learner mindset with a can-do changemaker attitude.
• Previous experience in donor/foundation research, database management, or proposal writing is a plus.

What you’ll gain:

• Be part of a creative, dynamic team.
• Contribute to positive change for young people and women across East Africa.
• Exposure to foundation fundraising, startup, and impact-driven environments.
• Opportunity to network, develop new skills, and strengthen your professional profile.

Minimum Hours per Week:

7-9 hours per week

Duration:

6+ months

Forward Leeds is the alcohol and drug service in Leeds for adults, young people and families. Forward Leeds is delivered by 4 services in partnership, led by Waythrough.

This exciting volunteer role would suit someone with an empathetic, non-judgmental attitude who can build strong working relationships with others. This is a fantastic opportunity to get hands on experience in a drug and alcohol service and put your passion for supporting and advocating for vulnerable people to great use. 

The role:

This role will support service users who are experiencing co-occurring mental health and addiction (COMHAD) issues. The COMHAD team provide specialist care for service users with mental health and addiction support needs.

Tasks may include:

• Provide support for clients throughout their recovery journey 
• Provide support for clients with any unmet needs (health, housing, benefits, criminal justice, for example) 
• Provide suitable emotional support for clients
• Support staff with providing urine tests for clients
• Asist with writing up case notes 
• To develop and knowledge and understanding of an individuals’ recovery plan, and how to collaboratively create one.
• Adhere to risk management, health and safety guidelines and any relevant policies relating to the role
• Help to complete comprehensive assessments & any other relevant paperwork
• Potential to work up to recording information on SystmOne (our internal system) and co-working on a caseload
• Supporting staff with admin responsibilities such as phoning GPs, making pre-assessment phone calls with clients, phone check ins between assessments, and contacting disengaged clients.
• Potential to support staff with home visits
• Discussing blood born virus (BBV) testing with clients and discussing harm reduction advice such as naloxone kits
• Using SystmOne to record and update service users’ information

Training: Prior to start date, a volunteer is required to attend the one-day induction workshop offered online or in person. Following start date, volunteers have access to our training platform, workday, and may be asked to complete several training modules applicable to their role within their first 3 months.

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. 

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

Skills we would like you to bring to the role:

• Good IT skills
• Good written communication skills
• Attention to detail
• Ability to keep a track of multiple tasks and report back on progress
• Non-judgmental towards people with lived experience
• Confident to contact people by email / phone
• Good time keeping
• Able to work as part of a team, on own initiative and to instruction
• An understanding of Waythrough – information is available on our website
• A genuine interest in being part of the mission and vision of Waythrough
• Ability to maintain professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

• One reference

Location

Additional location information

• Home and local area.

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Positive attitude towards blind and partially sighted people. • Effective communication skills. • An outgoing friendly approach to meeting new people. • A willingness and ability to complete the Microsoft feedback form.

Description

You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:

• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.

What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.

We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.

How often will I be needed?

• 4 Hours per Action

Key requirements

Who this opportunity will suit

Minimum age

What skills and experience are needed?

• One reference
• West Midlands, East Midlands, South East, East of England, Greater London
  • You must be at least 18 years old to apply
  • • Positive attitude towards blind and partially sighted people. • Effective communication skills. • An outgoing friendly approach to meeting new people. • A willingness and ability to complete the Microsoft feedback form.

Interested in supporting victims/survivors of domestic abuse?

We are currently recruiting Trustees to help us take the charity forward into the future.

Herts Domestic Abuse Helpline is a registered charity led by a Board of Trustees.

The Trustees (all unpaid volunteers) act individually and collectively, to provide overall stewardship of the charity, in accordance with our governing document and relevant legislation. In essence we look after the staff, volunteers and the organisation, so they can support the community.

You don’t need specific qualifications or experience to be a trustee and we welcome people of all ages, backgrounds and experience.

Prospective candidates will need to:

• Have empathy with the work of the Helpline

• Be able to devote the necessary time and effort

• Have well-developed communication and interpersonal skills

• Have good judgement

• Be able to work as a team

• Have the ability, commitment and drive to take the organisation forward

Trustee Opportunities

For any charity succession planning is important and with that in mind we are currently looking for people to join our Board as Trustees.

1. Chair: Our Chair will be stepping down soon after 15 years and we are looking for someone to learn the ropes beside her before taking on the role. 

2. Treasurer: After 10 years, our Treasurer is looking to retire in the next year. The Treasurer’s role description is on our website.  

3. General Trustees: Please see the role description on our website

If you would like to apply please complete the application form on our website.  You are welcome also to email Chris Roach, Chair, at that address to arrange an informal chat.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Job Title: Bid Writer Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Bid Writer to support Quilombo UK in securing vital funding and resources to further our mission. This remote volunteer role is ideal for someone who is passionate about community impact, writing, and making a meaningful difference in the Third Sector. You'll work with a supportive team, gain hands-on experience in funding applications, and help shape the sustainability of impactful community programmes.

Position Overview:
The Bid Writer Assistant plays a key role in researching, drafting, and editing compelling proposals and funding applications for various projects run by Quilombo UK. The role involves close collaboration with department leads, collecting relevant data, and ensuring submissions align with organisational goals and funder expectations. It offers the flexibility to work independently, with the support of experienced professionals and tailored training where required.

Key Responsibilities:

Proposal & Bid Development:

• Research, draft, and edit funding proposals tailored to specific grants, donors, and partners.

• Review and refine existing proposals to ensure clarity, compliance, and impact.

• Collaborate with internal teams to gather relevant content, project insights, and financial information for bids.

• Develop supporting documents and presentations to accompany applications.

Strategic Input & Collaboration:

• Contribute to the bid strategy, suggesting creative and relevant ideas aligned with organisational goals.

• Maintain and manage a structured “bid plan” with timelines, approval processes, and submission deadlines.

• Liaise with HR, Finance, Marketing, and Project teams to align bid content with current projects and strategic direction.

Reporting & Organisation:

• Ensure accurate tracking and reporting of bid statuses.

• Organise bid-related documentation, supporting strong internal knowledge management.

Required Qualifications:

Education:

• Bachelor’s degree or equivalent experience in English, Communications, Business, or related fields.

Experience:

• Prior experience writing funding proposals or grant applications.

• Familiarity with fundraising, community initiatives, or nonprofit funding is desirable.

Skills:

• Strong written communication and persuasive writing skills.

• High attention to detail, organisation, and ability to meet tight deadlines.

• Proficiency in Microsoft Word; Excel knowledge is a plus.

• Confidence in researching, planning, and collaborating across teams.

• Ability to work independently and maintain professionalism and confidentiality.

Benefits:

• Gain real-world experience in nonprofit fundraising and proposal writing.

• Work with a collaborative and values-driven team.

• Receive feedback and development opportunities in bid strategy and funding.

• Build a strong portfolio of written proposals and funding successes.

• Flexible working hours with full remote access.

• Reimbursement of travel expenses if attending occasional in-person meetings.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

We’re Looking for a Financial Leader With Heart — Could It Be You?

Unlock YOUR Potential is a brand‑new East London charity with a bold mission: to open doors for adults who need support, confidence, and real opportunities to move forward in their careers and lives. Through employability skills, mentoring, coaching, and community‑driven programmes, we’re here to help people step into their future with pride and possibility.

But every strong charity needs a strong financial backbone — and that’s where you come in.

We’re searching for a volunteer Finance Director / Treasurer to lead the set‑up of our financial systems, processes, and reporting.

Just a few hours a month — but with the power to shape the integrity, transparency, and long‑term sustainability of our organisation.

What this role is all about

You’ll help us:

• Set up our financial systems, controls, and processes from the ground up

• Establish good practice in charity finance and governance

• Act as our lead contact and signatory with the bank

• Oversee budgeting, cashflow, and financial planning

• Ensure accurate and compliant financial reporting

• Lead on annual submissions to the Charity Commission

• Provide financial insight that supports strategic decision‑making

Your leadership will ensure we launch with confidence, credibility, and strong financial stewardship.

Who we hope to find

Someone who:

• Has experience in finance, accounting, or charity financial management

• Understands the importance of transparency, controls, and good governance

• Wants to give back in a way that creates long‑lasting impact

• Can offer a few hours a week to help build our financial foundation

• Feels energised by shaping a new charity with purpose and integrity

• Believes in opportunity, community, and the power of second chances

Why your contribution matters

• You won’t just be managing numbers — you’ll be safeguarding our mission.
• You’ll help us build trust with donors, partners, volunteers, and the community.
• You’ll ensure every pound is used wisely to support adults across East London.
• And you’ll play a central role in helping us grow into a stable, responsible, and impactful charity.

Your expertise becomes the anchor that allows our mission to thrive.

If you’re passionate about financial stewardship and want to make a real difference in East London and beyond, this is your moment.

Join us. Help build the financial foundation that unlocks someone’s future.

HEAD OF MARKETING & COMMUNICATIONS (VOLUNTEER ROLE)

SUNSHINE Charity – Because No One Should Live in Lockdown Forever

Do you remember lockdown?

1. The silence.
2. The uncertainty.
3. The feeling of being cut off from the world.
4. The ache of missing people, connection, life.

Now imagine living like that every single day — not because of a pandemic, but because loneliness has quietly become someone’s normal.

At SUNSHINE, we refuse to let that be anyone’s story. Not in London. Not in our communities. Not while we’re here.

We’re here to bring back warmth, connection and joy — and we need someone extraordinary to help us tell that story to the world.

Who We Are

SUNSHINE is a brand‑new, grassroots, 100% volunteer‑powered charity on a mission to brighten the lives of people experiencing loneliness and social isolation. We’re small, passionate, and building something hopeful from the ground up. We’re awaiting our charity number — but our mission is already alive, growing and ready to shine.

Now we need someone who can help the world see us.

Your Role: Head of Marketing & Communications

This is your chance to shape the voice, identity and public presence of a charity from day one.

We need a creative, strategic, heart‑led communicator who can:

• Raise awareness of SUNSHINE across London and beyond

• Build our brand identity and ensure our message is warm, human and unforgettable

• Attract service users who need us

• Inspire volunteers who want to join us

• Engage supporters, funders and donors who believe in our mission

• Lead our digital presence, including social media, website content and storytelling

• Create campaigns that cut through the noise and make people feel something

• Champion our values in every message, every post, every piece of communication

You’ll be the one who helps SUNSHINE be seen, heard and felt.

Your work will help someone discover a lifeline. Your words will help someone feel less alone. Your storytelling will help us grow into the charity we’re meant to be.

Who You Are

• You’re someone who understands the power of a story.
• You know how to make people stop scrolling, stop thinking, and start feeling.
• You’re creative, strategic, and excited by the idea of building a brand from scratch.
• Maybe you’ve worked in marketing, communications, PR, digital media, branding or content creation.
• Maybe you’ve led campaigns or built communities online.
• Maybe you’ve helped organisations grow their visibility and voice.

What matters most is your passion, your imagination, and your belief that connection can change lives.

Why Join Us Now?

Because this is the moment everything begins.

You won’t just be promoting a charity — you’ll be helping to build it. Your ideas will shape our identity. Your creativity will shape our reach. Your voice will shape our future.

If you want to be part of something hopeful, human and life‑changing, this is your moment.

How to Apply

Send us your CV and a short statement about why this role speaks to you.

We welcome people from all backgrounds, experiences and walks of life.

Let’s make SUNSHINE impossible to ignore — together.

We’re looking for a new Brand, Communications and Creative Trustee who can use their skills to support our growing charity. In early 2026, CLAPA relaunched with a new brand identity. This role will ensure that our team are supported in brand and content strategy and making the most of the new brand for growth and engagement.

The Brand, Communications and Creative Trustee will participate in all areas of the charity’s governance with a special interest in brand strategy, content, communications and creative to support with the Board’s understanding and interpretation.

The Board of Trustees is responsible for the overall governance and strategic direction of the charity, developing CLAPA’s aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines. You would be joining our board at an exciting time, as we continue to implement our 5-year strategy for 2025-2030.

About CLAPA

The Cleft Lip and Palate Action (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

Purpose of the role:

We are seeking a WordPress / PHP Developer to help build and maintain the core web systems that power our public platform and membership services. This is not a commercial web development role. This is about creating digital infrastructure that belongs to the community and serves long-term social impact.

About the role:

As WordPress / PHP Developer, you will be responsible for developing and maintaining the CIC’s main website and connected digital services using open-source technologies. You will help ensure our platforms are stable, secure, accessible, and capable of supporting growth in membership, education, and fundraising. Your work will directly affect how people access information, join the community, and engage with the organisation.

Experience Qualification and Requirements

Formal qualifications is desirable but STRONG experience and passion beats and tops this always.

Main Responsibilities/ Key Duties

· Develop, maintain, and improve WordPress-based websites and systems that support organisational operations, services, and growth.

· Build, customise, and extend WordPress themes and plugins using PHP, HTML, CSS, JavaScript, and related technologies.

· Ensure code is clean, secure, maintainable, and aligned with WordPress and open-source best practices.

· Integrate open-source tools and third-party platforms, including membership systems, learning platforms, data tools, and APIs.

· Support the development and maintenance of secure member portals and restricted service areas with role-based access and permissions.

· Ensure websites are responsive across devices and browsers and optimised for performance, speed, and reliability.

· Apply accessibility standards to ensure inclusive access and usability for all users.

· Implement security best practices, including updates, patching, backups, access controls, and vulnerability prevention.

· Monitor platforms and assist with regular maintenance, upgrades, and issue prevention.

· Work closely with designers, content teams, and systems leads to translate functional needs into technical solutions.

· Advise on technical feasibility and recommend improvements where systems or tools create limitations.

· Assist with troubleshooting, debugging, and resolving technical issues across WordPress environments.

· Document code, integrations, system architecture, and technical processes clearly for technical and non-technical users.

· Ensure all systems comply with data protection, GDPR principles, safeguarding requirements, and ethical data handling standards.

· Collaborate with safeguarding and digital leads to minimise risk when handling sensitive or survivor-related data.

Essential Skills and Experience

· Strong practical experience with WordPress and PHP development.

· Experience building or customising WordPress themes and plugins.

· Solid understanding of HTML, CSS, and JavaScript.

· Experience integrating third-party tools, plugins, or APIs.

· Knowledge of WordPress security, performance optimisation, and update management.

· Ability to document technical work clearly and work collaboratively across teams.

· Understanding of GDPR principles and secure data handling.

· Strong problem-solving skills and ability to work independently.

· Equivalent professional or voluntary experience accepted.

Desirable Skills and Experience

· Experience working in non-profit, CIC, or community-led organisations.

· Familiarity with open-source or low-cost digital platforms.

· Experience building membership portals or learning platform integrations.

· Basic understanding of hosting environments or server configuration.

· Experience supporting volunteer-led or safeguarding-focused digital environments.

What This Role Offers You:

Founding role in a community-owned digital infrastructure project.

Leadership-level experience in open-source platform development.

Opportunity to build systems that directly support social change.

Experience working across digital, education and membership teams.

Direct contribution to a public-facing platform for justice and empowerment.

Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.

What This Role Is Not For:

People who want to work only with proprietary or closed systems.

Anyone uncomfortable working with serious or sensitive subject matter.

Those seeking guaranteed or immediate income.

Individuals unwilling to document their work or follow shared standards.

People who prefer not to collaborate with non-technical teams.

If you believe technology should belong to the people who use it and that open-source systems can support truth, protection and collective power, this role gives you the chance to build the digital foundations of a movement.

Join the Digital Infrastructure Team and help create platforms that serve community, not corporations.

We are looking for volunteers to spend some time with our clients  in and around Central London or  to speak to them over the phone.  Our current needs are in Tulse Hill, Stockwell, Annerly, Barnes, Luton and Stepney Green.  If your time is more restricted, you could potentially offer a weekly phone call rather than a visit. Locations change as new referrals come in, so if you are interested in befriending and want to make positive difference to  an older persons emotional well being, please contact us, we may have a client in your area!  

 Meetings are regular, usually weekly or fortnightly, for at least six months although most of our volunteers stay involved for  longer, only because they enjoy what they do!  Phone calls can me made from any quiet space at your home or workplace. 

Befriending is a simple way to make a positive difference to someone who feels lonely or is socially isolated.  Your gift of time and companionship will give them, and you, something to look forward to. As one of our volunteers once said,“this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”  

Meetings are held in our client's home or in the community, chatting in coffee shops or talking while you walk - this really depends on what our client wants to do.  Our clients are Scots aged 60 and over, who simply want to do the activities that most of us take for granted.

We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events and newsletters. 

This could be the ideal opportunity gain practical experience of working with adults in a health and social care setting, or for anyonewhoenjoys meeting new people and making their lives a little brighter. You will both look forward to your meetings. 

Please note, this is an unpaid voluntary role and applicants must live in or around the London area for meetings, or in the UK for phone calls. 

Please contact us for more information, and a very warm welcome!

Skills & characteristics required for befriending are:

• English speaking, clear communication for coversation
• Good listening skills
• Friendly, warm and non-judgemental 
• Honest, reliable and committed
• Empathy 
• Understanding of the need to maintain confidentiality (covered in training) 

An enhanced DBS check will be processed  for successful applicants and two references are required.