Volunteer management volunteer roles

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

Job description

Quilombo UK is looking for a Bid Writer (Grant & Funds), who loves to face work challenges; to join their growing team.

The Bid Writer (Grant & Funds) will play a critical role by assisting the manager to prepare the proposal that helps the organization to further develop and establish.

This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; love to 'give back to their community'. The role is for you if you are looking for flexibility and autonomy. Where necessary specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Apart from writing proposals, you will also be reviewing and editing previously written content wherever necessary.
• Working with other team members to produce bid responses and writings
• Helps in writing funding applications for the varied projects that we run in order to meet our organisational objectives.
• Also helps in presentations and all supporting documentation.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• You must be based in the UK
• You will need to have good written skills
• Able to write effective, concise and compelling content
• You will be self-starting and willing to research and look for new funding opportunities that match our aims and objectives;
• Ability to work on tight deadlines
• Well organized, proactive and able to deliver tasks efficiently.
• Able to speak confidently with a variety of stakeholders.
• Good time-management skills.
• Proficiency in Microsoft Word and excel.
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.

The volunteering program with Quilombo UK requires a minimum of 16 weeks of commitment. We are looking for someone who can offer 12 hours a week, Monday - Friday (2 times a week).

Please note that this is a volunteering unpaid role.

Job Types: Part-time, Volunteer

Benefits: Work from home

Experience:

• Technical Writing: 2 years (preferred)

Work Location: Remote

We are looking for football coach volunteers to help lead and deliver our weekly football sessions to support residents to rebuild body and mind.

Session is currently being run in a park a 5 minute walk from Ditchmore Lane, Stevenage 

Mondays, Tuesdays, Wednesdays or Thursdays 4 to 5pm

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.

We are looking for football coach volunteers to help lead and deliver our weekly football sessions to support residents to rebuild body and mind. 

Your responsibilities will include:

· Plan, prepare and deliver engaging weekly football sessions

· Helping with set up/tidying of any equipment 

· Managing and maintaining focus of residents to support their fitness progress and development

· Working closely with Project Resilience Coordinator, maintaining open lines of communication and feedback 

· Assist with any related events such as organising tournaments or community football events 

This role offers a dynamic and rewarding opportunity to inspire and mentor vulnerable residents, contributing to their health and personal growth. Your commitment to excellence in coaching and resident engagement will not only enhance your professional skills but also make a significant impact on the community. 

Join us in making a difference, one game at a time.

You will need:

· Previous experience in coaching/running football sessions 

· Being able to work as part of a team as well as on your own initiative

· Being empathetic and understanding to the needs of vulnerable residents who may have differing fitness skills and levels 

· Some sort of formal sports training - doesn’t have to be specifically for football but we would like to see some level of education e.g. Level 2 gym instructor plus 

What we will provide:

· A full induction to the role and site will be provided

· You will be required to undertake mandatory e-learning and a menu of optional training will be made available 

· Ongoing supervision and support from your line manager

· Access to organisational events and celebrations throughout the year 

 Please note: You will be required to undergo a DBS check and we will need 2 x references.

£Volunteer - Travel expenses only

Flexible - Monday to Friday

West Midlands Area – based around local treatment services - Bloxwich, Bournville, Coventry, Oldbury,

Perry Barr, Stechford and Wolverhampton

Closing date: 31st August 2026 at 9.00am

Interview date: Rolling Basis

Ref LEP 252

Are you a proactive, collaborative and compassionate individual with proven experience of working positively with adults to engage successfully despite ‘challenging’ behaviour?  Do you have the ability to be a positive role model, demonstrating the virtues of engaging with treatment support services?

If so, St Giles is looking for a Lived Experienced Peer Volunteer to join our team and provide interventions and build meaningful, peer-led relationships with service users to encourage them to engage in drug and alcohol treatment following arrest.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As a Peer Volunteer, you will increase client engagement with drug and alcohol treatment services by providing vital peer-led support and building trust and motivation among a client group that has been historically disengaged/not offered support previously.  You will provide holistic, short-term intervention to bridge the gap between referral and full treatment engagement, capture client experiences and barriers to improve service design and accessibility and develop a strong service user voice to inform future service improvements.

Areas of support from Peer Volunteers may also include initial engagement and motivation such as welcome calls, check-ins, peer-led conversations and motivational chats over coffee.  You may also offer practical support such as appointment reminders, transport assistance and paperwork support, plus help to build positive routines such as activity-based engagement and supporting small lifestyle changes, including meal planning, budgeting, and time management.

What we are looking for

• Personal experience of the criminal justice system or lived experience of the issues facing this client group (i.e. experience of substance misuse and recovery)
• Proven experience of working in a high intensity environment, being self-motivating, with an ability to effectively manage your own wellbeing
• Knowledge of the issues facing those arrested for potential criminal offences
• Knowledge of, and commitment to, safeguarding practices and policies
• The ability to use monitoring systems to record all aspects of the work
• Excellent interpersonal, relationship-building and communication skills, verbal and written.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply visit our website via the apply button.

We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

West Midlands Area – based around local treatment services 

Closing date: 24/08/2026

Job reference: LEP-261

Are you a proactive, collaborative and compassionate individual with proven experience of working positively with adults to engage successfully despite ‘challenging’ behaviour?Do you have the ability to be a positive role model, demonstrating the virtues of engaging with treatment support services? 

If so, St Giles is looking for a Lived Experience Peer Volunteer to join our team and provide interventions and build meaningful, peer-led relationships with service users to encourage them to engage in drug and alcohol treatment following arrest.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement hold the key to positive change in others. 

About this key role 

As a Peer Volunteer, you will increase client engagement with drug and alcohol treatment services by providing vital peer-led support and building trust and motivation among a client group that has been historically disengaged/not offered support previously.You will provide holistic, short-term intervention to bridge the gap between referral and full treatment engagement, capture client experiences and barriers to improve service design and accessibility and develop a strong service user voice to inform future service improvements. 

Areas of support from Peer Volunteers may also include initial engagement and motivation such as welcome calls, check-ins, peer-led conversations and motivational chats over coffee.You may also offer practical support such as appointment reminders, transport assistance and paperwork support, plus help to build positive routines such as activity-based engagement and supporting small lifestyle changes, including meal planning, budgeting, and time management. 

What we are looking for 

• Personal experience of the criminal justice system or lived experience of the issues facing this client group (i.e. experience of substance misuse and recovery) 

• Proven experience of working in a high-intensity environment, being self-motivating, with an ability to effectively manage your own wellbeing 

• Knowledge of the issues facing those arrested for potential criminal offences 

• Knowledge of, and commitment to, safeguarding practices and policies 

• The ability to use monitoring systems to record all aspects of the work 

• Excellent interpersonal, relationship-building and communication skills, verbal and written.

Please note:  as an organisation that works with adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Adult DBS check.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. 

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. 

We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment     

Interviews to be held on a rolling basis.

Activity Leader

Challenge Adventure Group (“CAG” for short and the operating name of CAG Trust) is a voluntary youth organisation for Knowle, Dorridge and beyond aimed at boys aged 10 and above.

As our name suggests, we provide challenging, adventurous and fun activities and the D of E Award for young people in their leisure time. Taking part in fun experiential activities enables members to develop their physical and mental skills and capacities and reach their full potential of becoming positive, active and happy citizens.

Summary

CAG was formed in 2009 and became a charity, CAG Trust, in 2019. Our activity leaders are at the centre of what we do - their good nature, leadership and passion for outdoor activities are what we pass on to the next generation. It is a role with a lot of responsibility and a huge amount of reward and satisfaction.

You will be part of a team of enthusiastic and passionate leaders who help to run CAG meeting nights on Tuesdays in term time.  You will help run both indoor and outdoor team building activities for our all male members and this can include going on night walks, building fires, cooking on fires, trying out some bush craft, going on bike rides, trying indoor climbing, having a go at scuba diving in swimming pools, playing team building games, entering cake competitions, attempting bushtucker trials, putting up tents, learning navigation skills, keeping fit by doing bleep tests, going karting, having a crack at skiing at Ackers Trust, eating curry at Christmas and much, much more.

You can also join us on our weekend trips away to faraway places such as the Lakes, Snowdonia, the Peaks and even to snowier, colder climes on our legendary ski trip.

Description

The Building Manager will play a crucial role in ensuring the smooth functioning, safety, and pleasant environment of Challenge Adventure Group’s premises at Bickenhill Church Hall. This position involves overseeing general building maintenance, coordinating with service providers, and supporting health and safety initiatives to provide a safe and professional space for our members and volunteer staff. This role is essential in upholding the quality of our physical environment, which underpins the service we provide.

Responsibilities:

Conduct regular visual inspections of the premises to identify any maintenance needs, repairs, or health and safety concerns;

Liaise with the Group Leader regarding identified issues and coordinate with external contractors (e.g., plumbers, electricians, general maintenance) for necessary repairs or services;

Oversee the general cleanliness and upkeep of the premises, liaising with cleaning staff and addressing any immediate concerns;

Manage external contracts related to building operations, such as utilities ensuring continuity and addressing any issues;

Ensure adequate stock levels and provision of general consumables for Cag's use of kitchen, toilets etc and manage ordering as required;

Act as a designated Fire Marshal and/or First Aider for the premises, undertaking relevant training and fulfilling associated duties;

Support delegated Health and Safety activities, including regular checks and reporting, to ensure compliance with relevant policies (e.g., Fire Safety, Health and Safety); Raise any immediate health and safety concerns or risks to the attention of the Group Leader;

Serve as a key point of contact for building-related matters, liaising effectively with contract providers and the landlord;

Facilitate access for maintenance personnel or service providers when required; Provide regular updates to the Group Leader on building status, ongoing issues, and completed tasks;

Maintain an organised system for tracking maintenance requests, contractor visits, and health and safety checks;

Contribute to establishing and maintaining a sustainability and recycling program for the premises.

We are looking for a volunteer who ideally should have / be:

• Commitment to CAG and its ethos.

• Enthusiasm and a positive attitude to work is essential.

• Ability to work on own initiative but also as part of a team.

• A proactive attitude.

Making a difference - what impact will the opportunity have?

Your input is key to the day to day running of CAG as well as securing its future.  You will have a big impact because this role is essential to ensuring that CAG members have a safe and secure environment to carry out their activities when they are on site.

What's in it for the volunteer? 

You would become part of our small, friendly team and you have the opportunity to use your time, skills and experience to make a real difference to CAG and the community in which we operate.  Additionally we can offer you:

• The chance to be part of a charity at an exciting time in its development.

• The opportunity to make a difference to young people’s lives through outdoor trips, activities and adventures.

• Expenses, so you are not out of pocket.

About the location

Where will the volunteer be working?

• The role requires a degree of physical presence to conduct inspections and liaise with on-site personnel.

Travel Limit

The candidate should also be available for occasional face to face Leader meetings.

When will the volunteer be working?

Volunteer availability

• As required 

Estimate of time commitment

• Minimum 2 hours / week - the candidate will be able to offer further time as they wish

Details

The volunteering could be long term. 

Successful applicants will require an enhanced DBS and two references.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Our Cat welfare team leaders have the important role of coordinating, encouraging and supporting teams of fosterer volunteers and cat care volunteers. They help make sure volunteers with direct cat care roles are happy and confident and provide advice and guidance when needed. This incredible teamwork means we are able to help more cats and kittens in need.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Volunteering alongside colleagues including the branch coordinator/team leader, Cat Welfare team, branch development manager and Vet team to ensure that cat care policies, procedures and standards are applied
• Support fosterers to follow cat welfare policies and procedures
• Acting as the main point of contact within the branch for cat welfare and ensuring that welfare updates are shared and implemented effectively
• Supporting the branch by ensuring that accurate and up to date records of all cats helped are maintained, using specified systems
• Attending relevant volunteer training sessions and encouraging other volunteers to do likewise
• With the other volunteers, recruit, induct and support all branch fosterers and cat care volunteers
• Represent the branch at relevant meetings
• Play an active part in the branch committee, being part of the branch team leading on cat adoption information and updates
• Collaborating with the cat adoption team leader to ensure the highest standards of cat care are applied in line with our policies and procedures

Time expectation

The time expectation for this role will vary depending on the number of volunteers and cats in care. Our cat welfare team leaders usually spend between 10 to 12 hours per week in this role which is flexible and can be shared by more than one volunteer if needed. 

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led podcast, YouTube channel, and healing membership organisation. We provide a platform for survivors and whistleblowers to share lived experiences, expose systemic issues, and promote solutions rooted in culturally trauma-informed care.

Our membership supports young people and survivors through healing, education, and digital skills development. Members participate in our Alchemic 369 Book Club, engaging in discussions and critical analysis of African, Caribbean, and world history, Ifa, classics, and political thought. Members also benefit from author discussions, subsidised plant-based retreats, and a supportive community focused on empowerment and growth.

We are a mission-driven organisation combining healing, education, truth-telling, and community empowerment.

Our Content Focuses On:

• Survivor stories (CSA, RSA, CT, CA)
• Whistleblowers and retired experts
• Generational trauma and healing
• Youth empowerment and education
• Community transformation through honest storytelling

Our mission is to challenge harmful cycles, expose hidden truths, fight for justice, and create lasting social change.

Job Purpose

To design and build the digital management systems that will serve as the operational backbone of the IFA Retreat, enabling effective management of procurement, inventory, staffing, suppliers, budgets, projects, maintenance, and reporting through a centralised platform.

About the Role

As a Volunteer Business Systems Developer, you will design and implement the retreat's management infrastructure using platforms such as Airtable, Notion, ClickUp, Monday, Odoo, or similar database solutions.

Working alongside the Operations and Procurement Consultants, you will translate operational requirements into practical digital systems that support the retreat from development through to full operation.

Key Responsibilities:

• Build databases and operational dashboards
• Create workflows and automation systems
• Develop reporting and approval processes
• Design supplier directories and inventory registers
• Create staffing and project management systems
• Build operational tracking and performance tools
• Support scalable, transparent, and efficient operations

This role is essential to ensuring accountability, operational excellence, and sustainable growth.

Ideal Candidate

We are looking for someone who:

• Enjoys building systems that solve real-world problems
• Is organised, analytical, and process-driven
• Can translate complex operations into user-friendly workflows
• Communicates effectively with technical and non-technical stakeholders
• Is interested in African cultural development projects
• Is committed to long-term involvement and continuous improvement
• Is open to learning about Yoruba culture and the retreat's mission

Skills & Experience

• Experience with Airtable, Notion, ClickUp, Monday, Odoo, or similar platforms
• Experience creating workflow automation and reporting dashboards
• Strong database design and information architecture skills
• Experience documenting business processes and procedures
• Knowledge of procurement, inventory, project management, and operational reporting systems
• Ability to integrate multiple operational functions into a single platform

Desirable:

• Experience supporting hospitality, tourism, construction, or non-profit projects
• Knowledge of African development, cultural, or heritage initiatives

What You Will Gain

• Practical systems-development experience
• Portfolio-building opportunities
• Leadership mentorship and professional development
• Networking opportunities within a growing organisation
• Experience contributing to a purpose-driven project
• Creative freedom and personal growth
• Potential future paid opportunities
• Direct pathway to future leadership and operational roles
• Opportunity to help build a nationally recognised healing and education platform
• COS opportunities for top-performing team members

This role is designed as a long-term pathway into greater responsibility, professional growth, and potential paid opportunities as the organisation expands.

We believe in collectivism rather than individualism—as the platform grows, so do your opportunities, influence, and impact.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteering
• Dislike detailed reporting or systems work
• Are seeking immediate paid employment
• Prefer not to contribute to strategic decision-making

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available)
• A short introduction about yourself
• Why this mission resonates with you
• Any relevant experience, ideas, or vision you would bring to the role

We welcome people passionate about healing, justice, education, empowerment, and creating lasting community impact.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

About This Role

Location: Remote

Commitment: Part-time volunteer, pro bono role

Contribution Requirements: Minimum 10–15 hours per week; minimum 3-month commitment

Professional Volunteering

Professional volunteering is skills-based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action. Expectations include consistent weekly availability, timely communication, ownership and follow-through on assigned work, participation in team meetings, and alignment with our values and processes.

About Solution Community:

Solution Community is an international 501(c)(3) non-profit organization, pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Google, Netflix, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

To foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive - a world united by collaboration, compassion, and action. At Solution Community, we are turning that vision into reality, driving transformative change that reshapes the future.

Position Overview

As our Google Ad Grants Specialist, you will play a critical role in expanding the reach of Solution Community's mission through strategic management of our Google Ad Grants account. Leveraging up to $10,000 per month in Google Search advertising, you will help connect volunteers, nonprofit partners, donors, philanthropists, and changemakers with our global community and initiatives.

What Will You Do?

• Manage Google Ad Grants Campaigns: Create, monitor, and optimize search campaigns utilizing our $10,000/month Google Ad Grants budget.
• Increase Mission Visibility: Develop keyword strategies and compelling ad copy that drive awareness, engagement, volunteer recruitment, nonprofit partnerships, and donor interest.
• Optimize Performance: Monitor campaign metrics including impressions, click-through rates, conversions, and quality scores to maximize impact and maintain grant compliance.
• Ensure Grant Compliance: Maintain adherence to Google Ad Grants policies and best practices to keep the account active and performing effectively.
• Conduct Keyword Research: Identify high-impact search opportunities that align with our mission, programs, and global initiatives.
• Analyze and Report Results: Track performance and provide recommendations that improve campaign effectiveness and organizational reach.

Who Are We Looking For?

• Mission-Driven Professionals: You are passionate about using digital marketing to create meaningful social impact.
• Google Ads Enthusiasts: Experience with Google Ads or Google Ad Grants is preferred but not required. We welcome motivated learners who are eager to develop expertise.
• Analytical Thinkers: You enjoy interpreting data and using insights to improve campaign performance.
• Detail-Oriented Contributors: You understand the importance of compliance, optimization, and continuous improvement.
• Strong Communicators: You can work effectively with diverse, multicultural teams and translate campaign insights into actionable recommendations.

Preferred Qualifications

• Familiarity with Google Ads, Google Analytics, Google Tag Manager, or related digital marketing tools.
• Experience managing or supporting nonprofit Google Ad Grants accounts is a plus.
• Understanding of SEO, keyword research, landing page optimization, or conversion tracking is beneficial.
• Strong willingness to learn and contribute in a collaborative volunteer environment.

What We Offer

• Global collaboration with leaders and strategists from top global companies
• Meaningful impact on global causes and communities
• A vibrant, multicultural team spanning 70+ countries
• A supportive environment rooted in compassion, integrity, innovation, and collaboration
• Flexible work-life with full autonomy
• Opportunities for personal and professional growth
• A formal recommendation upon successful completion of your volunteer term.

About the Role Within Our Culture

At Solution Community, we value fostering a positive workplace where every member can contribute meaningfully. This is a volunteer, unpaid position designed for someone who is deeply committed to our mission and eager to help scale a values-driven organization. You’ll have the opportunity to shape a global people function, influence organizational culture, and leave a lasting impact on countless lives around the world.

About this Role: Lead Full Stack Engineer

Commitment: Part-time (volunteer, unpaid role)

Contribution Requirements: Minimum 10-15 hours a week; minimum 6 months.

Professional Volunteering

Professional volunteering is skills‑based service performed with the same reliability, accountability, and quality expected in a paid professional role. Volunteers are core contributors whose work directly supports our mission of global compassion, collaboration, and action.

Expectations include:

• Consistent weekly availability

• Timely communication and responsiveness

• Ownership of assigned tasks and follow‑through

• Participation in team meetings and workflows

• Alignment with organizational values and processes

About Solution Community:

Solution Community is an international non-profit organization pioneering an innovative social platform dedicated to enabling actionable change. With volunteers from over 70 countries, we are a testament to the power of global collaboration. Our team members bring experiences from some of the world’s most successful companies, including Apple, Toyota, Walmart, Meta, and many others, creating a rich tapestry of knowledge and passion.

Our Mission:

Solution’s mission is to foster a global community of compassion, uniting individuals and organizations to solve the world’s social problems. We are the bridge that connects non-profits, businesses, philanthropists, and volunteers, empowering them to create meaningful change for current and future generations.

Our Vision:

Imagine a world where every person has the opportunity to thrive—a world united by collaboration, compassion, and action. At Solution Community, we are turning that vision into reality, driving transformative change that reshapes the future.

Summary of Role:

As a Lead Full Stack Engineer, you will lead Solution Community’s mission by building, improving, and developing the technical systems that power our global, volunteer‑driven organization. This role contributes directly to leading the creation of accessible, reliable, and scalable tools that enable volunteers to collaborate, deliver services, and support communities worldwide.

Engineers work across both front‑end and back‑end components, participate in technical planning, and collaborate with cross‑functional teams to deliver meaningful, user‑centered solutions. This position is ideal for someone who wants to apply their senior engineering expertise toward social impact while growing within a supportive, mission‑aligned team.

Responsibilities:

• Develop and Maintain Applications: Design, build, and maintain robust and scalable web applications using Firebase for backend and React/Next.js for frontend.

• Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other developers to understand requirements, provide technical insights, and ensure alignment across the project lifecycle.

• API Development and Integration: Create and integrate RESTful APIs to connect frontend interfaces to backend services, ensuring smooth, efficient data exchange.

• Code Review and Optimization: Participate in code reviews to maintain code quality, enforce best practices, and optimize performance across the application stack.

• Testing and Debugging: Implement automated tests and perform manual testing to identify and fix bugs, ensuring high-quality, reliable software.

• Continuous Improvement: Stay up to date with industry trends and technologies, continuously enhancing your skills and contributing to process improvements within the development team.

• Deployment and Monitoring: Assist with deploying applications to production environments, monitoring their performance, and resolving any post-deployment issues.

• Documentation: Create and maintain comprehensive documentation for new features, codebase, and development processes to support future maintenance and scalability.

Position Requirements

• Proficiency in Firebase: 5-7 years of strong experience in developing backend applications using Firebase (BaaS) Framework, with a solid understanding of Functions, Auth, Storage, Security Rules and Hosting services.

• Expertise in: React and Next.js, in-depth knowledge of React and Next.js for building dynamic and responsive frontend interfaces, with a focus on server-side rendering and static site generation.

• Full Stack Development: Proven ability to work across the entire stack, from designing and implementing backend services to creating interactive and user-friendly frontend applications.

• Version Control and Collaboration: Experience with Git and GitHub/GitLab for version control, with a collaborative approach to working in a team environment.

• Database Management: Familiarity with relational databases (e.g., PostgreSQL, MySQL) and experience in designing efficient database schemas, writing complex queries, and optimizing database performance.

• UI/UX Principles: Understanding of UI/UX principles and ability to translate design mockups into functional and aesthetically pleasing web interfaces.

• Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues.

• Agile Methodologies: Experience working in Agile/Scrum environments, with the ability to adapt to changing requirements and deliver iterative improvements.

• Communication Skills: Excellent verbal and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders.

• Continuous Learning: A proactive attitude towards learning new technologies and frameworks, staying updated with industry trends, and applying new knowledge to your work.

Recommended Profile:

• Be an open-minded person with healthy values, proactivity, reliability, courtesy, creativity, teamwork, and flexibility

• Commit to your position as a Volunteer. As our company is seeking funding, you will not be paid, and there is no guarantee of success. This project is for volunteers

• Be an expert in your domain, but ready to wear multiple hats

• Our technical stack: Firebase, GCP, JavaScript (React/Next), TypeScript, Node, Tailwind CSS

What We Offer:

• Work with a multinational team experienced in different areas

• Make a difference and contribute to international causes

• Grow professionally and emotionally, and interact with other experts in your domain of work

• Opportunity to work flexibly and remotely from anywhere in the world

Could you spare a little time each week to help older people use smartphones, tablets, laptops, the NHS App, GP online services, email, video calls and more?

Age UK Birmingham is looking for friendly, patient volunteers to support local people with digital skills, online confidence and staying safe from scams.

We have two locations:

�� Oscott Community Centre — Tuesdays, 12:00–13:30
�� Oldbury Library — Wednesdays, 11:00–13:00

For more detailed information, please see below:

About the Service

The Digital Support service offers free, personalised assistance through one-to-one, group, or virtual sessions, tailored to each individual’s needs and pace. It supports people in getting started with smartphones, tablets, and laptops, setting up and using online services such as shopping platforms and health apps, and staying connected with family and friends through messaging, video calls, and social media. The service also helps individuals build confidence online, protect personal information, and recognise and avoid scams, phishing messages, and fake websites.

Support is available for a wide range of devices, including laptops, tablets (such as iPads), smartphones (Android or iPhone), and other everyday digital technology. Whether someone is completely new to digital or looking to develop their skills, the service helps them get online, set up and manage email accounts, use apps and online services, and explore new digital tools in a simple, friendly, and supportive way.

About the Role

As an Age UK Digital support volunteer, you'll receive training to aid older individuals in improving their digital skills and confidence, with particular focus on digital health. This can include access to the NHS app or local GP surgery online portals. Your role includes understanding their online barriers and helping to overcome them.

Specific tasks may include:

· Work with older people in group sessions to develop their digital skills and confidence online.

· Get to know the older people you support to understand the individual barriers they face.

· Some set-up of the room may be required as well as handing out equipment

Personal qualities and skills most suited to this role

· Strong listener and clear, friendly communicator who adapts to different learners

· Comfortable using smartphones, tablets, and laptops

· Confident with common operating systems (Android, iOS, Windows), though not all are required

· Skilled in everyday online tasks like messaging, email, browsing, video calls and Apps, e.g the NHS App,

· Careful and detail-oriented when handling older people’s information, with awareness of data privacy.

What the role can offer you

• As a digital volunteer, you will be part of creating a supportive project to people who will benefit

• The role is an opportunity to connect with and support your local community

• You will meet with new people who care about the same things

• Build skills to enhance your CV

• You will make a real difference to people’s lives

Additional Information

Full training is provided which will consist of a variety of both online and in-person training. You will receive CORE modules in the form of a training booklet during registration, plus additional training via your line manager once you have started to perform your role safely and effectively.