Volunteer roles in Aylesford
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:
• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.
What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.
We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.
How often will I be needed?
- 4 Hours per Action
Key requirements
- One reference
-
Additional location information
-
Home and local area.
-
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:
• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.
What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.
We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.
How often will I be needed?
- 4 Hours per Action
Key requirements
- One reference
-
Additional location information
-
Home and local area.
-
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To create lasting social change, we need to give the public the right information and tools to inspire real, sustainable behaviour changes.
We have a team at RNIB working on this, and we’d love you to join us. To succeed, we need a diverse group of volunteers, who reflect the people we’re trying to reach. You will also work alongside our panel of blind and partially sighted community members.
In this role, you will:
· Share ideas on the best ways to encourage behaviour change.
· Help make sure our messaging connects with the public.
· Co-design and co-produce materials that support behaviour change and maximise the panel’s impact.
· Review content, giving feedback and suggestions.
· Support the production of other resources as needed.
An understanding of sight loss is not required before taking on the role.
How often will I be needed?
- 2 Hours per Month
Location
Home based
- This role is home based
Additional location information
-
· We estimate that we will be in touch a couple of times a month with opportunities to collaborate on our projects. · Feedback can be provided by email, phone or in an online meeting depending on the work. · You can join meetings by computer, mobile phone or landline and we can support you to do this. · We will arrange meetings out of office hours, for those who need it. · This role is for 2 years.
Who this opportunity will suit
Minimum age
- You must be at least 16 years old to apply
What skills and experience are needed?
- · An interest in making society more accessible and inclusive. · Communication skills: the ability to express ideas clearly and listen actively. · Empathy and cultural awareness: an understanding of diverse perspectives and experiences. · Collaboration and teamwork: enjoy working with others to co-design solutions. · Problem-solving and creativity: good at generating practical ideas for behaviour change. · Analytical thinking: the capacity to assess barriers and suggest improvements.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:
• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.
What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.
We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.
How often will I be needed?
- 4 Hours per Action
Key requirements
- One reference
Location
Additional location information
-
Home and local area.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Positive attitude towards blind and partially sighted people. • Effective communication skills. • An outgoing friendly approach to meeting new people. • A willingness and ability to complete the Microsoft feedback form.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Family Liaison
Reporting to: Volunteer Leadership Team - Family Support Lead
Organisation: Sevenoaks Welcomes Refugees (SWR)
Location: Swanley or able to travel to Swanley
Time Commitment: 1-2 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)
Organisation Overview
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.
Purpose of Role:
Would you like to make a crucial difference for the better to the life and welfare of a refugee family as they settle into life in Britain helping them to achieve independence and social integration in their new surroundings? As a Family Liaison, you will be a vital friendly link and mentor for the family to help them navigate through difficulties that they may encounter on their path to independent living in our district. It is a very important and rewarding role.
Key Responsibilities: ● Where the family is new, help them to settle in and pass on requests for help and equipment. ● See over the welfare and requirements of the family which will change incrementally over time. The level of support should gradually diminish as the family becomes more independent. ● Liaise with local government support workers (Refugee Council) as needed while the family is still receiving support from them. ● Liaise with the team around the family - general support, language and education - so that they work together; moderate a Whatsapp group for all volunteers supporting the family, whatever their role. ● Encourage and monitor the family’s path to independence ● Liaise with Education, Language and Employment specialities.
● Keep the Volunteer Leadership Team (VLT) Family Support Lead up to date as needed.
Skills & Qualities Needed
You need to be:
● compassionate, patient, and non-judgmental
● good at communication
● organized with good attention to detail.
● flexible and adaptable to different family needs and cultural backgrounds.
● reasonably IT literate
It would help if you had a background in health, teaching, social services or other service related charities - BUT it is not essential, a practical attitude is needed.
Time and location
The weekly commitment might be 1-2 hours particularly initially, tapering down as the families become more independent. This is not an online job and the family is located in Swanley.
Support & Training Provided As well as general training for SWR volunteers on the essentials such as safeguarding and cultural awareness, we run workshops to find out more about how we can help children in their path through education, language learning and other matters that may be relevant. The VLT will ensure that the Family Liaison has support and backup as required and a mentor will be appointed to help a new Family Liaison in the initial stages of taking up the role.
We welcome refugees into Sevenoaks District, supporting social integration and economic independence through practical support and access to services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Language Programme Lead
Reporting to: Volunteer Leadership Team - Chair
Organisation: Sevenoaks Welcomes Refugees (SWR)
Location: Sevenoaks Town and surrounding areas within the district council area
Time Commitment: 3 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)
Organisation Overview
Sevenoaks Welcomes Refugees (SWR) was founded in 2017 and became a registered charity in 2019. Initially focused on supporting Syrian refugees resettling in the Sevenoaks district under the UK Government Resettlement Scheme, SWR’s mission has since expanded to assist 16 refugee families from Syria and Afghanistan, as well as 50 Ukrainian families. In 2023-24, SWR raised over £70,000 to further its work, collaborating closely with local councils and partner organisations to achieve its objectives. With seven trustees, 110 active volunteers, and a supporter base of approximately 750 people, SWR is poised for a new phase of growth.
Role Overview:
As the Language Programme Lead, you will provide leadership in developing and delivering tailored language learning plans for refugees from Syria, Afghanistan, and Ukraine. Your role is crucial in promoting independence and successful integration into society for these individuals and families, aligning with the charity’s strategic objectives.
Key Responsibilities:
● Manage the delivery of language support tailored to the individual needs of each refugee through a team of 30 or so well-motivated language volunteers, usually, but not always operating one to one. This team have delivered at least 8,000 hours of language support since the charity started.
● Be actively involved in the recruitment of new language volunteers as required.
● Oversee necessary training for language volunteers and develop the promotion of best practice across the language programme group.
● Arrange for initial assessments on the arrival of all new families into the area and producing suitable teaching programmes that link with whatever other family support is required and what other stakeholders are providing.
● Work with the Volunteer Leadership Team to provide an effective overall support for our refugee beneficiaries.
● Liaise with key stakeholders such as Kent Adult Education(KAE), and the Kent ESOL Networking Group to maintain good relationships that support the provision of our language programme.
Qualifications
A working knowledge of ESOL and associated exams and qualifications would be beneficial.
Driver’s licence and access to a car would be extremely useful, given the geographical spread of the beneficiaries in the wider Sevenoaks area. This is not a role that can be performed online.
Impact and reward:
The Language Programme Lead will play a critical role in empowering refugees to achieve greater independence and integration within their new communities. You will help our refugee beneficiaries gain the language skills, confidence, and vocational training necessary to navigate daily life, access employment opportunities, and participate fully in society. You will play a big role in transforming the lives of refugees. In some cases of refugees who are illiterate in their own language, this will be genuinely life changing.
We welcome refugees into Sevenoaks District, supporting social integration and economic independence through practical support and access to services.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers are needed to help out at our Parent Carer bereavement support groups on either a Saturday or a Sunday. This will be in a group setting and you will be working alongside two fully trained adults.
Duties and responsibilities:
Helping setting up the rooms and resources for activities;
Assist in providing food and drinks for attendees;
Join in group discussions as you feel able and supporting attendees with emotional issues;
Co-facilitate group activities;
Lead activities and provide information on grief to attendees as you feel able depending on experience;
Provide feedback in discussion with Facilitator to Clinical Lead.
You will be offered supervision after attending.
We will ask you to complete a Volunteer Application Form and then have a chat with us about volunteering.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Holding On Letting Go needs General Duties Volunteers to join our team on either a Saturday or Sunday. Your day would be made up of helping all of our activities run smoothly at our bereavement support days for children in Kent. Tasks to be undertaken on the day could be moulding clay balls, laminating, photocopying, washing up paint pots and interacting with children on during their lunch and break times and this would ential kicking a football with the children outside, playing lego or pool or general chatting. You would be paired up with another volunteer and full training will be provided. You can choose the days that suit you (we ask all volunteers to commit to atleast 6 days a year with us) and you can pick which of our venues you would like to attend. We have venues at Sittingbourne, Ramsgate, Sheppey and Sevenoaks. Mileage, food and refreshments are provided.
We would ask you to complete a Volunteer Application Form with us and then we will have a chat with you over the phone and then meet you at one of our events.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 Maths tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses.
"Thanks to the tutoring and exam prep I was able to achieve over 85% on all my exams, which resulted in me getting distinction credits on my course." - A-Level maths student
What will you be doing?
Run tutoring sessions online to support a young person for one hour per week
Offer subject area knowledge and expertise related to
Help to combat social isolation through fun and engaging tutoring sessions.
Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS3 Maths concepts and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- Adherence to safeguarding policies and report concerns to the BFUK Team
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- Enhanced DBS will be provided
- Safeguarding Level One Training
- Skill Development opportunities
- Direct experience working with children and young people
You must be a UK resident and be at least 18 years old.
Location
Remote/Online
Time
1 Hour per Week
Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Graphic Designer | ROOTED
Designing Emotional Systems through Plant Metaphors
ROOTED is an AI-powered emotional well-being product that helps people understand, express, and regulate emotions through an explainable emotional system. At the core of RROTED is an “Emotional Plant System” — using plant growth, branches, and roots as metaphors to visualise emotional states, triggers, and behavioural patterns.
We are currently looking for a Volunteer Graphic Designer to support the design and visual production of this emotional plant system within the product.
✨ What You’ll Do
-
Support product and UI design, focusing on emotional plant visuals, components, and in-app assets
-
Translate emotional concepts and system logic into clear, scalable visual outputs
-
Work with illustrators, psychologists, and AI/product teams to refine the emotional plant design language
-
Assist in building a coherent visual system that connects emotion, interaction, and meaning
Who We’re Looking For
-
Strong graphic design skills with sensitivity to UI, layout, and visual hierarchy
-
Experience or strong interest in product design, UI systems, or design systems
-
Background or portfolio featuring emotion-related, nature-inspired, or plant-based visual work is highly preferred
-
Comfortable turning abstract emotional models into structured visual outputs
-
Ability to communicate in English (Chinese is a plus, but not required)
Why Join ROOTED?
-
Work on a unique AI + emotional wellbeing product at an early stage
-
Shape the visual foundation of Rooted’s emotional plant system and core IP
-
Portfolio credit for all published product/UI work
-
Priority consideration for future paid roles or long-term collaboration
-
A thoughtful, international, and interdisciplinary team that values design thinking
Interested?
Please send a short introduction and a link to your portfolio via LinkedIn message or DM us.
Let’s grow something meaningful together
Our mission is to make emotional well-being simple, engaging, and naturally woven into daily life—turning it from a problem into a daily solution.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sooty, the nation’s much-loved bear and a true national treasure, has featured on RNIB’s collection boxes for over 50 years. Thanks to generous public support, these iconic boxes have raised more than £13 million in donations.
We’re looking for friendly, reliable volunteers to join our network of Sooty Box collectors. In this flexible role, you’ll help place new boxes and collect and bank donations from Sooty Boxes in local shops, cafés and other businesses in your area. Whether you volunteer on your own, with a friend or as part of a group, you’ll be making a real difference in your community.
You can give as much or as little time as you like and fit the role around your other commitments.
Please note: Volunteers are expected to use their own transport and ideally should have access to a car. Mileage or public transport costs will be reimbursed.
How often will I be needed?
- 1 Hours per Week
Key requirements
- Requires 2 references
Location
Region
- Northern Ireland, North West, North East, Yorkshire and the Humber, East Midlands, Greater London, Wales, South West, West Midlands, East of England, South East, Scotland
Additional location information
-
We are particularly looking for volunteers in Ayreshire, Bedfordshire, Berkshire, Cambridgeshire, Cheshire, Devon, Derbyshire, Dorset, Essex, Gloucestershire, Gwynedd, Isle of Wight, Jersey, Kent, Lancashire, Leicestershire, Lincolnshire, Merseyside, Norfolk, Northern Ireland, Nottinghamshire, Somerset, South Humberside, Staffordshire, Suffolk, Warwickshire, West Midlands, West Yorkshire, Wiltshire
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Good organisational skills • Trustworthy, enthusiastic and self-motivated • Willing to travel in and around your local area • Comfortable working independently • Able to send and receive emails
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Title: Deputy Volunteer Lead
Reporting to: Volunteer Leadership Team (VLT) - Volunteer Lead
Organisation: Sevenoaks Welcomes Refugees (SWR)
Location: Sevenoaks Town and surrounding areas within the district council area
Time Commitment: 2-3 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)
Background to the charity
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.
Purpose of Role:
Would you like to make a meaningful and lasting difference in the lives of refugee families as they settle into life in Britain—supporting them to achieve independence and integrate confidently into their new communities?
As Deputy Volunteer Lead, you will be an integral part of the SWR Voluntary Leadership Team (VLT), which oversees both our core services for refugees and the coordination and welfare of our valued volunteers.
Our work spans general support with settling in, integration, building independence, language learning, educational guidance, and assistance in accessing suitable employment. You will work closely with the Volunteer Lead on the VLT, with a particular focus on the general support function.
Each refugee family is supported by a small group of volunteers, led by a designated lead volunteer. In this role, you’ll collaborate directly with these volunteer teams, ensuring they are supported, informed, and empowered to deliver high-impact, person-centred support.
This is an opportunity to join a growing, well-regarded, and professional charity, working alongside dedicated and compassionate volunteers who share your passion for helping others.
Key Responsibilities: ● Act as a bridge between the lead volunteers and central SWR services to source the equipment and help needed by the families. ● See over the welfare and requirements of the families which will change incrementally over time. The level of support should gradually diminish as the families become more independent. ● Liaise with local government support workers where families are still receiving support from them. ● Help establish and monitor the family Path to Independence Plans. ● Liaise with Education, Language and Employment specialities. ● Keep the VLT and Volunteer Lead up to date as needed.
Skills & Qualities Needed
You need to be:
● compassionate, patient, and non-judgmental
● good at communication
● organized with good attention to detail.
● flexible and adaptable to different family needs and cultural backgrounds.
● reasonably IT literate
It would help if you had an employment background of teaching, social services or other service related charities - BUT it is not essential.
Support & Training Provided
All SWR volunteers are expected to complete an induction, including mandatory safeguarding training. We also provide training on cultural awareness to help volunteers support families sensitively and effectively.
We welcome applicants from all backgrounds and encourage you to highlight any specific adjustments that would enable you to participate fully in the recruitment process.
We welcome refugees into Sevenoaks District, supporting social integration and economic independence through practical support and access to services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.
The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.
The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.
We are looking for someone who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.
We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.
We are looking to recruit a deputy treasurer with:
A good understanding of financial management and reporting
A recognised accounting, finance or similar qualification
Ability to analyse and communicate financial information to the wider Board
Willingness to provide financial advice and support to the management team as needed
Knowledge and experience of fundraising finance practice in voluntary and community organisations (desirable)
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Trustee
You and Me Counselling are currently recruiting volunteer trustees to complement the committee members already in their role.
This is a home working role and will be for immediate start.
Our charity
You and Me Counselling is a charitable organisation established in 2011. We are a counselling and psychotherapy service based in Hornchurch, Essex that works with children, young people, adults, and their families in the boroughs of Havering, Barking & Dagenham, Redbridge, and Waltham Forest. Our counsellors and therapists work both within schools and from our counselling rooms located in Hornchurch and Ilford.
You and Me Counselling are an organisational member of the British Association for Counselling & Psychotherapy (BACP). This means we are fully governed by the BACP’s Ethical Framework for the Counselling Professions.
Job Description
As a trustee you will need to:
- Acknowledge emails at least once a day.
- Give a minimum of one hour per week to the role.
- Attend quarterly trustee meetings online.
- Ensure that You and Me Counselling pursues its stated objectives
- Ensure there is regular review of changes that might affect the organisation (political, financial, demographic, etc.)
- Ensure that the charity complies with charity law, company law and any other relevant legislation or regulations.
- Monitor finance to ensure that the charity applies its resources exclusively for its charitable objectives.
- Uphold the good name and values of You and Me Counselling.
- Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
- Ensure the financial stability of the organisation.
- Supervise, support and appraise the chief executive officer.
- Hold the chief executive officer to account for the management and administration of the charity.
- Ensure that the organisation acts in accordance with employment law and exercises a duty of care to its employees.
- Identify major risks to the organisation and put systems in place to mitigate or minimise the risks.
- Ensure that the organisation has a governance structure that is appropriate to a charity of its size/complexity, stage of development, and its charitable objectives
- Regularly review your own training needs and create an expectation of continuous professional development throughout the organisation.
- Ensure that trustees have an agreed code of conduct and comply with it, and that there are mechanisms for the removal of trustees who do not abide by the principles stated therein.
Person Specifications
All trustees should demonstrate the following skills and values:
- A commitment to the organisation.
- A willingness to devote the necessary time and effort.
- Good, independent judgement.
- An ability to think creatively.
- A willingness to speak their mind.
- An understanding and acceptance of their legal duties and responsibilities as a trustee
- An ability to work effectively as a member of a team.
- Ability to evaluate and interpret management information and other data.
Specific Skills
The ideal candidate would have one of more of the following:
- Experience in law and governance
- Experience in charity fundraising
- Knowledge of counselling or psychotherapy (as a therapist or client)
- Experience in accounting or financial management
- A parent of a young person who has experience of mental health issues
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
-
Sales & Lead Generation:
-
Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
-
Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
-
-
Participant Onboarding:
-
Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
-
Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
-
-
Customer Relationship Management (CRM):
-
Maintain accurate records of leads, interactions, and conversions in the CRM system.
-
Follow up with prospects to address concerns, nurture interest, and close enrollments.
-
-
Reporting & Feedback:
-
Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
-
Share participant feedback to improve programme positioning and outreach strategies.
-
-
Compliance & Ethics:
-
Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
-
Required Qualifications:
-
Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
-
Experience:
-
2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
-
Experience conducting cold calls, managing leads, and closing conversions.
-
-
Skills:
-
Strong persuasive communication and active listening skills.
-
Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
-
Ability to articulate complex programme details in a clear, motivating manner.
-
Resilience in handling objections and rejection.
-
