Volunteer roles in Mitcham

The Reading for fun charity 

Chair of Trustees of World Book Day

Location: London (hybrid)

Remuneration: Voluntary role, reasonable expenses reimbursed

Time commitment: One day per week

Term: 3 years (may be appointed for a second term, maximum 6 years)

Closing Date for applications: 6th March 2026

About World Book Day

World Book Day (WBD) is a small national charity with significant reach and profile, consistently punching above our weight.  WBD champions reading for fun because it seriously improves lives.  In fact, it is the biggest indicator that a child will grow up to enjoy a happier and more successful future.  With the spotlight in this National Year of Reading on reversing the decline in children's reading, now is an exciting time to join us. 

As our current strategy enters its final phase and our 30th anniversary approaches, a new Chair would work with our board and executive team to develop and lead our new strategy and to leverage our existing strengths to realise the potential for growth in our impact. The new Chair will also support WBD's income generation activities, through attending events and philanthropy meetings and supporting corporate partnership opportunities, promoting WBD through their networks and championing donations.

This is a rare opportunity to help more children, particularly those from disadvantaged backgrounds, develop a lifelong habit of reading for fun and access the improved life chances this brings them.

What we are looking for

World Book Day's new Chair may come from a commercial, educational, public service or other background. In addition to the qualities required for a trustee, they should have the following qualities:

· A commitment to World Book Day's vision and values

Knowledge and experience:

· of senior strategic leadership (e.g. as a Chair or Committee Chair, trustee, non-executive director or senior executive)

· of charity governance and financial oversight

· of supporting, line managing and evaluating the performance of a senior leader

· to support our plans to increase and diversify WBD's income

· to work effectively with WBD's varied stakeholder landscape

· complementary or adjacent to WBD's activities, purpose and strategy

The ability to:

· lead by example

· communicate skilfully and effectively

· be an influential, inspirational and supportive leader who builds confidence and consensus

· develop partnerships and strategic alliances

· act impartially, fairly, with tact and diplomacy and respect confidences.

World Book Day welcomes candidates drawn from a range of backgrounds, experiences and characteristics.  We would like our trustees to be reflective of our society and WBD's beneficiaries.  We actively encourage applications from those currently under-represented on our board: non-binary, all ethnic groups other than white British and LGBTQ+.

For a full role description and details of how to apply, please see the recruitment pack below.  The deadline for applications is 6th March 2026.

About Us

Cherry Trees is a charity. located in East Clandon (near Guildford, Surrey), providing home-from-home short breaks for children aged 0–19 with a range of complex disabilities, including learning, physical, and sensory impairments.

We are rated ‘outstanding’ by Ofsted and care for more than 100 children and young people in a safe, stimulating, and fun environment. At Cherry Trees, we see the child first and the disability second, valuing every child for who they are. We are a dedicated community, enabling children to spend time with friends and enjoy new experiences while their families have a much-needed break from care.

It’s an exciting time to join Cherry Trees. We have recently recruited a new Head of Fundraising and Communications who will be building the team as we invest in a programme of service growth in conjunction with a new 5-year strategy which will be publicised in 2026.

What difference will you make?

Cherry Trees offers a lifeline to vulnerable children and their families. As a Trustee, you will play a key role in helping us to grow and develop and to enable us to continue to provide support and a critical lifeline to even more vulnerable children and their families in great need. Alongside a team of 8 trustees you will play a key role in ensuring we have the maximum impact we can for our community.

Role Description

The treasurer is an officer of the trustee board and not a paid worker. The role of the treasurer is to ensure that all the finances and the supporting financial control systems are kept in order.

Key objectives of the role:

• To provide strategic advice to the Trustees on financial matters as regards the operation and development of Cherry Trees within the direction set by the Chairman of the Trustees.
• To oversee the financial affairs of the Charity and ensure that they are legal, constitutional and within accepted accounting practice.
• To ensure that proper records are kept and that effective financial procedures are in place.
• To monitor and report on the financial health of the Charity.
• To oversee the production of necessary financial reports, returns, accounts and audits.
• The role requires active participation in board meetings and collaboration with fellow trustees and the executive team to support Cherry Trees’ mission.
• The will be a minimum of 8 board and committee meetings to attend

Principal Tasks

The responsibilities of the treasurer are essential for maintaining the financial stability and integrity of the charity, ensuring that it can continue to fulfil its mission and objectives. Specifically, these include:

Financial oversight

• Ensure that all financial records are accurate, up to date and compliant with legal and accounting standards.
• Ensure that effective financial procedures and controls are in place.
• Appraise the financial viability of plans, proposals and feasibility studies.
• Chair the Management and Finance Committee (M&F) quarterly, monitor performance against budgets and ensure that Capital Expenditure is properly controlled in line with the latest Capex Policy approved by the Trustees.
• Attend half-yearly meetings of the Investment Committee at which the Charity’s investment brokers report on their management of the Cherry Trees investments and measure performance against their benchmark.
• Liaise with the investment brokers as necessary to ensure that adequate liquidity (cash flow) is available and that Cherry Trees is able to meet its liabilities.
• Assist the trustees and management in ensuring that the financial reserves of Cherry Trees are maintained at an appropriate level.

Budget Management

• Oversee the production of the annual budget and propose its adoption by the board.

Financial reporting

• Work closely as necessary with the CEO and COO to appoint appropriate external auditors and to ensure that any audit recommendations are implemented in a timely manner.
• Oversee the production of necessary financial reports and accounts and present them, along with any audit recommendations, to the board.

Strategic advisory

• Provide strategic advice to the board on financial matters and help shape the charity's financial strategy.
• Work closely with the CEO and COO to ensure that a long-term financial strategy is in place, which can guide the organisation in achieving its objectives.

Board liaison

• Regularly report the financial position and ongoing financial viability of the charity at board meetings.
• Make fellow trustees aware of their financial obligations and take a lead in interpreting financial data.
• Assist the trustees in ensuring that appropriate steps are taken to manage financial risks that could impact significantly upon Cherry Trees.

Personal skills and qualities

• Knowledge of bookkeeping and financial management.
• Good financial analysis skills with the ability to think about the future as well as the present.
• Strong working knowledge of Excel.
• Be methodical, organised and consistent.
• Ability to communicate clearly.
• Have a strong commitment to the organisation.
• Some experience or knowledge of charity finance, fundraising and pension schemes would be an advantage.

Qualifications

• Strong skills and experience in Financial Statements and Accounting
• Proficiency in Financial Planning, Budgeting, and Finance
• An understanding of charitable organisations and nonprofit financial management is a plus
• Good communication and teamwork abilities
• A commitment to the vision and values of the Cherry Trees Charity
• Professional qualifications in accounting or finance are desirable

Safer Recruitment

Due to the vulnerability of our children and young adults, applicants will be required to complete a short application form and will require an Enhanced DBS check, which the charity will facilitate.

To guide Hackney CVS through a new chapter, we are looking to strengthen our Board with individuals who bring professional and lived experience.

Who we're looking for

We are looking for our next Treasurer, and trustees to join our Finance, Audit and Risk Sub-Committee, with experience in strategic financial management, liaising with external investment managers and an understanding of investment policies and practice. Expertise in charity finance including understanding of Charities Statement of Recommended Practice (SORP) is also preferable.

Additionally, we are looking for individuals with expertise in change management, people and culture, ideally with experience in purpose-driven organisations.

We're keen to hear from both experienced trustees, and those without previous trustee experience interested in the opportunity to learn and develop.

We strongly encourage applications from local residents, and individuals with lived experience of the specific challenges and opportunities in Hackney and the City of London, and those representing the diverse communities we serve.

Key accountabilities

All trustees are accountable to the Co-Chairs of the Board.

Their role is to:

• Ensure that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy

• Ensure that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations

• Ensure that the organisation applies its resources exclusively in pursuit of its charitable objects

• Ensure that the organisation defines its goals and evaluates performance against agreed targets • Safeguard the good name and values of the organisation

• Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place

• Ensure the financial stability of the organisation

• Protect and manage the property of the charity and ensuring the proper investment of the charity’s funds

• Follow proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the Chief Executive

In addition, trustees may take on specific responsibilities through our sub-committees or task and finish groups. Trustees may also lead for the board on significant projects or pieces of work to provide oversight and challenge.

#trustee #governance #boardoftrustees

Migrateful is looking for new Trustees to help guide our next chapter! Migrateful runs cookery classes in London and Bristol led by refugees and migrants to support them on their journey to integration & employment.

Trustees play a vital role in setting strategic direction, strengthening governance and acting as critical friends to the executive team, ensuring Migrateful continues to deliver high quality, impactful work in line with its charitable purpose.

We are currently looking for a trustee with operational experience, ideally within a social enterprise and/or food industry context, who will join the Operations Subcommittee. They will support the development of Migrateful’s cookery class model, including oversight of operational processes and compliance with relevant health and safety requirements.

For more information please see our trustee recruitment pack. 

As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome. 

We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

The Stroke Association - Fundraising Project Volunteer

Our Regional Fundraising Team work closely with individuals, groups, and organisations who are raising money for us or have the potential to raise funds. This can be through our campaigns, active challenges, partnerships or through their own ideas. Fundraising is important to our charity as our specialist support, research and campaigning are only possible with the generosity of supporters. In this role you will help with projects that will help us find new fundraising supporters, help with promoting our campaigns or be involved with ensuring our supporters have a fantastic experience

What the role involves:

As a fundraising project volunteer, there are a wide range of activities that you might be involved with. When you enquire about volunteering, we will find out about your interests and skills to find the right projects for you to support us with. Tasks may vary throughout the year. They include:

• Researching organisations and community groups that may be able to support the charity financially.
• Promoting our fundraising campaigns in communities to encourage them to get involved.
• Helping ensure our supporters have a great experience by thanking them, wishing them good luck or sharing charity updates. This could be through cards, emails or phone calls.
• General administrative tasks on word or excel.
• Support with our events in person if they are near to you. This could involve meeting fundraisers, cheering along our runners or talking about the charity.

Who the role might suit:

• To be an effective fundraising project volunteer you will need a methodical approach to work and be able to follow agreed systems and processes.
• Our fundraising project volunteers need to be thorough with a good eye for detail, and able to use office equipment and relevant computer software.
• Some of the tasks involved will need you to be someone who can communicate effectively in writing, over the phone and in person.
• You will have ongoing support from our staff but will spend much of your time working on your own so you will need to be someone who is comfortable working without direct supervision.

What the role can offer you personally:

• Being a fundraising project volunteer means you will gain practical experience of working in a busy team, supporting our ongoing work and on a variety of projects that make a real difference to people’s lives. 
• The role provides an opportunity to learn new keyboard and IT skills and use various software and database packages.
• Fundraising project volunteers also find it helps them develop new skills with a well-respected charity which can improve their CV and employability.
• You would be able to see how your support has made an impact by seeing the amount of money raised or hearing feedback from our supporters.

Training for this role:

We provide all of our volunteers with training, so they feel confident in the role and give the best possible support to stroke survivors.

Essential training for the role will include some modules on our learn system, such as GDPR, safeguarding and information security. Other training may be required depending on the tasks you complete. We will confirm this as part of your induction.

We also offer a range of optional training courses to support you in your role and to support your knowledge of the Stroke Association.

We also offer ongoing support and expenses where appropriate.

Where and when you would volunteer:

The role is a remote volunteering role that you will complete from home at a time that suits you. There may be times when we invite you along to virtual meetings, but times would be discussed.

A Disclosure and Barring Service (DBS) check, an Access NI check or membership of the Protecting Vulnerable Groups (PVG) scheme is not required for this role.

Our vision is for there to be fewer strokes, and for people affected by stroke to get the help they need to live the best life they can.

Our core purpose is to be the trusted voice of stroke survivors and their families. We want to drive better outcomes in stroke prevention, treatment and lifelong support for everyone affected by stroke.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Join Room to Heal as a Trustee with financial expertise to support the Board in safeguarding the charity’s financial health, guiding strategy, and ensure its mission of healing and community continues to transform lives.

About Room to Heal

Room to Heal is a healing community for asylum seekers and refugees who have suffered torture and gross human rights violations. Our mission is to use the restorative power of community to help people heal from torture and organised violence and build meaningful lives.

What will you be doing?

Background

• Room to Heal is strengthening its financial resilience as it adapts to a more competitive funding environment. The charity’s finances are stable but closely managed, requiring careful cashflow oversight and strategic risk assessment
• The current Treasurer brings strong financial expertise, though the Board sees the benefit of an additional finance-skilled trustee to enhance collective confidence in decision-making

Key Responsibilities

• Support the board in interpreting financial reports and identifying trends or risks
• Advise on reserves, cashflow management, and funding diversification
• Contribute to financial planning and sustainability discussions
• Sit on the finance subcommittee and provide informed challenge and reassurance
• Act as a critical friend to staff on financial matters, without undertaking day-to-day delivery

What are we looking for?

We are seeking a Trustee with financial experience. We welcome candidates at different career stages - from senior finance professionals to those seeking their first board role.

• Strong financial literacy and confidence interpreting financial data
• Ability to assess financial risk and support sound decision-making
• Commitment to good governance and the mission of Room to Heal
• Collaborative approach with clear communication and analytical thinking

Room to Heal was founded on principles of equality, respect, and justice, and these values continue to guide every aspect of our work. Our community includes people from many countries, languages, and faiths, and our strength lies in our diversity. We welcome applicants from all walks of life, valuing diverse perspectives that enrich our work. We are committed to offering equal opportunity for all, regardless of ethnicity, gender, age, sexual orientation, disability, or any other dimension of diversity.

What difference will you make?

By joining Room to Heal as a Trustee, you will help secure the long-term sustainability of a life-changing service.

• Make a tangible difference - helping ensure the charity’s finances remain robust and resilient
• Shape strategy - contributing to decisions that directly affect survivors’ access to healing and justice
• Build your own experience - developing governance skills in a complex, purpose-driven environment
• Join a diverse and compassionate board - committed to integrity, inclusion, and impact

Your insights will help Room to Heal continue offering sanctuary and support to people rebuilding their lives after trauma.

Time commitment

The time commitment averages around 3-6 hours per month.

4 Board meetings a year - usually hybrid, allowing trustees to join remotely or in person.

Also attend the finance subcommittee - online approximately every six weeks.

Migrateful is looking for new Trustees to help guide our next chapter! Migrateful runs cookery classes in London and Bristol led by refugees and migrants to support them on their journey to integration & employment.

Trustees play a vital role in setting strategic direction, strengthening governance and acting as critical friends to the executive team, ensuring Migrateful continues to deliver high quality, impactful work in line with its charitable purpose.

We are currently looking for a trustee with a strong local network in Bristol to support the organisation’s growth and profile in the city. This trustee will work closely with the CEO and the Business Development and Operations Manager in Bristol to help build strategic partnerships and opportunities. They will also contribute to the Business Development, Marketing and Sales Subcommittee, which meets twice a year.

Trustees play a pivotal role in ensuring Migrateful can continue to grow and deliver meaningful impact for migrant and refugee communities. They will help support the continued expansion of our cookery class programme, which provides vital training, employment and integration opportunities, and a platform for migrant-led cultural exchange.

For more information please see our trustee recruitment pack.

Be a catalyst for change. Champion mental wellness and positive masculinity for the next generation—share our story, open doors, create impact.

About Future Men

Future Men is a specialist charity working towards a better future for every boy, every man, and everyone. Since 1988, we've supported disadvantaged and marginalised young males at critical life transitions—school exclusion, antisocial behaviour, or first-time fatherhood. Our work builds emotional resilience, strengthens relationships, and helps boys and men to navigate key life transitions. We offer:

• School programmes improving behaviour, emotional regulation, and achievement
• Community mentoring keeping young men safe and connected
• Fatherhood support giving fathers tools to actively engage in their children's lives
• Advocacy influencing policy on fatherhood and masculinity

Rooted in an understanding of positive masculinities, we empower boys and men to thrive—not just survive—so they can contribute confidently and positively to their families, communities, and wider society. 

The Opportunity

Be a voice for change. As a Volunteer Ambassador, you'll help us reach new people, open doors, and champion a cause that's transforming lives across London.

This is a flexible, remote role that fits around your schedule—perfect if you're passionate about mental health, youth development, or building stronger communities.

What You'll Do

Connect & Introduce (the most powerful thing you can do)

• Make warm introductions to potential partners, funders, or supporters in your network
• Help us connect with corporates, foundations, and local organisations—especially in Southwark & Lambeth

Amplify Our Message

• Share Future Men's work on social media (LinkedIn, etc.) and in your professional circles
• Be a spokesperson: Share Future Men's message at various events, like community gatherings, school assemblies, or corporate meetings. This could involve giving short talks or presentations about our work.
• Use your voice (social media, events, conversations) to normalise discussions around mental wellness, integrity, and healthy relationships

Open Doors to Support

• Identify sponsorship opportunities or pro bono support (legal, marketing, HR, communications)
• Connect us with grant makers, volunteers, or in-kind resources

Share Your Insights

• Give us feedback on how Future Men is perceived and where we can strengthen our impact
• Provide feedback on community needs, challenges, and ideas to help us refine our approach

Essential Skills & Experience

• Strong personal or professional networks (especially in business, corporate, or community sectors)
• Excellent communication and interpersonal skills
• Comfortable making introductions and representing the organisation
• Commitment to our mission: positive masculinity, mental wellness, and mentorship
• Ability to commit 5 hours per month for at least 12 months

Desirable Skills & Experience

• Experience in fundraising, business development, or partnership building
• Knowledge of the charity sector or social issues affecting boys and men
• Experience using LinkedIn or other social media for advocacy

What We Offer

Training & Support

• Comprehensive induction and orientation session
• Welcome pack with key messages, brand guidelines, and social media assets
• Designated point of contact for ongoing support
• Regular check-ins and connection with the team

Other Benefits

• Reimbursement of reasonable out-of-pocket expenses (e.g., travel)
• A chance to make a tangible difference in boys' and men's lives
• Connection to a supportive, mission-driven team
• Flexibility to contribute in ways that suit your strengths and schedule

Safeguarding

Future Men is committed to safeguarding and promoting the welfare of children and vulnerable adults. All volunteers are expected to share this commitment and adhere to our safeguarding policies. A basic DBS check may be required depending on the nature of your ambassador activities.

Important Information

• This is a voluntary, unpaid position
• Notice period: one month by either party
• You will be expected to maintain confidentiality regarding any sensitive information
• All ambassadors must adhere to Nolan's Seven Principles of Public Life

Migrateful is looking for new Trustees to help guide our next chapter! Migrateful runs cookery classes in London and Bristol led by refugees and migrants to support them on their journey to integration & employment.
 

Trustees play a vital role in setting strategic direction, strengthening governance and acting as critical friends to the executive team, ensuring Migrateful continues to deliver high quality, impactful work in line with its charitable purpose.

We are currently looking for a trustee with financial qualifications and experience, ideally including charity finance and fundraising, who will support the Finance and Risk Subcommittee. This includes overseeing budgets, monitoring financial performance, reviewing financial and operational risks, and providing assurance on internal control systems to support financial decision-making.

Trustees will play a pivotal role in ensuring Migrateful can continue to grow and deliver meaningful impact for migrant and refugee communities. They will help support the continued expansion of our cookery class programme, which provides vital training, employment and integration opportunities and a platform for migrant-led cultural exchange. 

For more information please see our trustee recruitment pack. 

Migrateful is looking for new Trustees to help guide our next chapter! Migrateful runs cookery classes in London and Bristol led by refugees and migrants to support them on their journey to integration & employment.

Trustees play a vital role in setting strategic direction, strengthening governance and acting as critical friends to the executive team, ensuring Migrateful continues to deliver high quality, impactful work in line with its charitable purpose.

We are currently looking for a trustee with experience in immigration, integration or social impact research, ideally with an academic background. They will help guide Migrateful’s approach to measuring and strengthening impact. This includes ensuring evidence is used to inform learning, organisational growth, fundraising and policy influence, and contributing to the Impact Development Working Group.

Trustees will play a pivotal role in ensuring Migrateful can continue to grow and deliver meaningful impact for migrant and refugee communities. They will help support the continued expansion of our cookery class programme, which provides vital training, employment and integration opportunities and a platform for migrant-led cultural exchange.

For more information please see our trustee recruitment pack. 

We need your help creating compelling digital assets and engaging resources.

Description

Numberfit is a social enterprise that works to make Maths learning fun and engaging for children across all age groups. We are looking to grow our reach, and with this our team.

You will be working alongside a small team including our founder and operations team, creating compelling digital assets and resources, including: 

- teaching resources

- teaching equipment

- social media content

- stories and much more

What are we looking for? 

We are looking for a person passionate about children's education who:

• Has graphic design/illustration experience

• Is a visually creative individual with a passion for design

• Can provide ideas

• Has the ability to quickly understand our needs

• Can ask key questions to enable us to clarify requirements

The volunteer should also have/be:

• Value accuracy and attention to detail 

• Open to feedback

What difference will you make? 

Your input will shape how we communicate our creativity and the assets children will engage with.

With your help we’ll be able to continue raising the profile of mathematics, enjoyable learning and children's wellbeing.

What’s in it for you?

You would become part of our small, friendly team and you have the opportunity to use your time to make a real difference to the organisation’s ability to provide and deliver enjoyable maths sessions and materials for children across all age groups.

What skills should you have? 

• Graphic design
   

What skills will you gain?

• Teamwork
• Design

Requirements:

• Relevant qualification / training/ experience

• Own computer or secure access to one

• At least 3 hours a week + for a minimum period of 3 months

Grand Union Orchestra is a music-led charity that brings together world-class artists and diverse communities to create powerful, socially engaged work through collaborative, cross-cultural performances. Through a wide range of productions, recordings, and educational programmes, we celebrate cultural heritage while empowering new generations of artists.

As we enter 2026, we are embarking on a new structure to expand our impact and define a long-term strategy to create new live music, foster creativity, and stand up against intolerance.

As a Trustee, you will play a pivotal part in ensuring the charity is meeting its goals and has a solid operational base.  We are looking for candidates to take an active role, and share expertise in income-generation, marketing, communications and community engagement. 

We would particularly welcome applications for the role of Treasurer to take responsibility for overseeing our finances, and helping with budgeting and management accounts. Knowledge of Charity finance would be extremely beneficial to us.

VOLUNTEER CASE OFFICER

Across the UK, our 60+ local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.

What the role involves

This is a varied role that each branch tends to do a bit differently, but it will involve:

• Processing and allocating cases which have come to the branch

• You may have engineering experience or be a skilled craftsperson, but this is not essential

• Using our online referral portal to manage and update case notes

• Attending regular meetings of the local branch

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

• Warm, approachable and confident to call referrers/clients to initiate discussions

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to keep people’s personal details safe

• Willing to follow Remap policies and procedures – and a commitment to our values

You’ll also need to complete the induction checklist and a reference check.

If it works better for you, there’s a possibility this role could be done remotely.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without  your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.