Volunteer roles in Surbiton

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.

Role Overview

As the LEARNING & DEVELOPMENT Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key ResponsibilitiesLeadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
•  
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
•  
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigor.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Why Join QuilomboUK?

• Purpose: Design programs that directly contribute to equitable workplaces and social justice.
• Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
• Culture: Join a team that values curiosity, courage, and collective growth.
• Flexibility: Enjoy remote work autonomy with supportive collaboration.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst

Job Description:

Services Sales Specialist (Commission-Only)

Programme Association: Enhanced Professional Development Programme (ePDP) /

International Personal Development Programme (iPDP)

Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote

Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration

Role Summary

Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.

Compensation Structure

● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.

● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.

○ Standard £200 ePDP Sale: £25 commission

○ Subsidized £100 Sale: £10 commission

○ 2-Month Rolling Sale: £65 commission

● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.

Main Responsibilities

This is a target-driven, client-facing role responsible for the full sales cycle:

● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.

● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.

● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.

● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold

The successful candidate will primarily sell Quilombo UK’s core offerings:

● ePDP (Enhanced Professional Development Programme)

● iPDP (International Personal Development Programme)

● Quilombo UK Departments as a Service

● Workshops

● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.

● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.

● Alignment: Passion for social justice, community engagement, and inclusion.

What We Offer

● Income Potential: Uncapped commission earning potential based entirely on performance.

● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.

● Mentorship: Coaching and mentoring from experienced directors and leadership.

● Certification: Certificate of completion and reference upon successful 16-week programme completion.

Job Types: Part-time, Freelance

Work Location: Remote

Job Title: Talent Enablement
Location: Remote
Department: People & Culture
Reports To: Manager: Talent Enablement

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Talent Enablement professional at QuilomboUK, you will support the planning, coordination, and delivery of training programmes that enhance employee skills and organisational development. You will help prepare training materials, assist with training sessions, track attendance and progress, and maintain accurate training records. Working closely with the Talent Enablement Manager and Team Leader, you will also manage shared inbox enquiries, contribute to team coordination, and provide reports on training activities, helping promote a culture of continuous learning and professional growth.

Key Responsibilities

 Talent Enablement - Specialist / Coordinator/ Assistant

• Prepare training materials for training sessions

• Tracks training attendance and progress

• Provide support in conducting training sessions

• Respond to the shared inbox emails appropriately.

• Send daily report to Team Leader/ Manager

Qualifications

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.

We’re looking for a dedicated legal professional to share their expertise on a pro bono basis and help strengthen Terrence Higgins Trust’s impact. This is a unique opportunity to contribute to meaningful, mission-driven work, providing trusted legal insight that supports good decision-making and enables us to serve our supporters with confidence.

If this sounds like you, join us! 

Please note, some select expenses are covered in this role which will be in line with our expenses policy. 

Volunteer Executive Assistant to the CEO

Organization: Bright Futures & Hillel Bright Futures Trust Community Hub
Location: Croydon, South London (Office-based)
Time Commitment: Main office days - Monday, Wednesday, and Thursday/Online the remaining days (Potential Job Share available)
Start Date: Immediate (Following successful interview and reference checks)
Benefits: Free hot lunch, travel expenses, free training, and EAP support

About Us

Bright Futures and the Hillel Bright Futures Trust are proud to be South London's leading SEND community hub. Based in Croydon, we offer a vital range of education, training, and well-being services. We mainly serve children aged 4 to 19 years, extending up to 25 years for individuals with special educational needs and disabilities (SEND).

We are deeply family-centred. We firmly believe that "a happy parent is a happy child." Because we champion equal opportunity and community support, over 90% of our services are delivered completely free of charge. This life-changing charitable work is only possible through the dedication of our incredible team and volunteers.

The Opportunity

Are you looking to use your professional skills to make a real social impact? We are seeking a highly organized, proactive Volunteer Executive Assistant (EA) to support our Chief Executive Officer.

This rewarding role offers the chance to gain high-level experience in the charity sector. You will act as a central pillar across our organization, directly contributing to our growth and community outreach.

What You Will Do: arrange of business admin duties - 

• CEO Support: Manage diaries, schedule meetings, and handle administrative workflows.
• Project Assistance: Coordinate tasks for community initiatives to support free service delivery.
• Human Resources: Assist with volunteer onboarding records and training schedules.
• Fundraising Support: Help track grant applications and coordinate local fundraising events.
• Communications & Social Media: Create content using Canva and manage our active social media profiles.

What We Are Looking For

Essential Skills:

• Tech Literacy: Mastery of the full Microsoft Office Suite, including Microsoft Teams.
• Design Tools: Proficiency in Canva to create engaging social media and marketing graphics.
• Communication: Warm, professional written and verbal communication skills.
• Organisation: Excellent time management and the ability to manage diverse administrative tasks.

Desirable Criteria:

• Driving License: A clean, valid UK driving license is highly preferred.
• Background Checks: A current Enhanced DBS check is ideal, though we can arrange this for you.

Commitment & Flexibility

• We require a commitment on our core days: Monday, Wednesday, and Thursday. Online days: Tuesday and Friday (will consider job share across 3 days)
• We welcome applications from individuals looking for a job-share volunteer arrangement to cover these days.

What We Offer You

• Free Hot Lunch: Provided daily at our hub.
• Travel Expenses: Full reimbursement of reasonable travel costs.
• Well-being Support: Access to our Employee Assistance Programme (via Bright HR).
• Professional Development: Free targeted training where required to enhance your performance in the role.
• References: A high-quality reference upon successful completion of your placement.
• Environment: A friendly, supportive team environment making a genuine difference.

Learn Together CIC is looking for volunteer journalists to support Together Media, our media and public-interest storytelling project.

Volunteers may help research stories, prepare scripts, write articles, support interviews, fact-check information, and contribute ideas for content around news, politics, social issues, culture, and community stories.

This role is suitable for anyone interested in journalism, media, writing, research, public affairs, or digital storytelling. No professional experience is required, but strong communication, curiosity, reliability, and an interest in responsible reporting are important.

Cambridge Nightline is a confidential and anonymous listening service run by students, for students.  We have been providing peer-to-peer support to students at the University of Cambridge and Anglia Ruskin University for over 50 years.  We offer support via telephone and instant messaging (IM), and open at night when other support services are often closed.

Cambridge Nightline has recently appointed a Board of Trustees, and is working towards becoming a registered charity.  Our aim as Trustees is to provide oversight and guidance to the student Executive Committee, whilst supporting them as much as possible to continue to lead the direction of the service.

We are now seeking a voluntary Treasurer to join the Board of Trustees.

For more details about Cambridge Nightline, job description and person specification, please see the attached recruitment pack.

Please note, this position is open to applicants resident in the United Kingdom, the Isle of Man, or the Channel Islands. 

---

Role of Treasurer of the Board

The Treasurer of the Board of Trustees will take the lead at board level in assuming responsibility for the financial oversight of Cambridge Nightline.  You will work alongside the Board of Trustees and student Executive Committee in reviewing the organisation’s financial performance to ensure its finances are managed responsibly, in accordance with the objects of the organisation and with legal requirements.

The Treasurer of the Board will work closely with the Student Treasurer to oversee the budget and financial administration, and to ensure the sustainability of the organisation’s funding and reserves.  As Cambridge Nightline works towards becoming a registered charity, you will provide advice and guidance to the Board of Trustees to ensure financial compliance with charity law.

JOB TITLE: Charity Worker Volunteer.

JOB OVERVIEW

The Uganda Croydon Catholic Community (UCCC), based in Croydon, Surrey, United Kingdom, is seeking to recruit dedicated and enthusiastic Charity Workers to support the ministry and activities of the Church.

The successful candidates will have a passion for serving people of all ages and helping individuals and families integrate into the life of the Church. UCCC serves a diverse, multi-ethnic congregation, with a particular focus on members of the Ugandan community living in the United Kingdom.

This is a voluntary Charity Worker position. The Church will cover all reasonable expenses related to the role. The position requires a commitment of 30 hours per week, including weekend work.

PRIMARY ROLE

To work alongside the Lead Minister in supporting the Church's mission and vision by engaging with young people, families, and the wider congregation, helping to strengthen community participation and inclusion.

KEY DUTIES AND RESPONSIBILITIES

• Assisting with ushering duties during worship services and Church meetings.
• Helping to prepare Church premises before worship services and other Church activities.
• Assisting with setting up equipment, seating arrangements, and other practical requirements for Church events.
• Supporting the smooth running of Church services and community activities.
• Assisting with clearing and tidying Church premises following worship services and meetings.

PERSON SPECIFICATION

The successful candidate should demonstrate:

• Excellent communication and listening skills.
• Initiative, enthusiasm, and self-motivation.
• Strong organisational and planning abilities.
• Good interpersonal and relationship-building skills.
• Commitment to equality, diversity, and inclusion.
• Ability to work effectively as part of a team.
• A willingness to support the mission and values of the Uganda Croydon Catholic Community.

ESSENTIAL REQUIREMENTS

• Good spoken and written English language skills.
• Knowledge and understanding of Ugandan culture and traditions.
• Ability to communicate in a Ugandan language is highly desirable, as the majority of the community served by UCCC is of Ugandan heritage.
• A genuine interest in community and faith-based service.

APPLICATION PROCESS

Interested applicants should submit:

• A covering letter explaining why they wish to apply for the position.
• An up-to-date CV or résumé.
• Contact details for at least two referees.

Please quote reference number: UCCC/CW26 in all correspondence.

SELECTION PROCESS

Applicants whose applications meet the requirements will be invited to an initial online interview.

Candidates who successfully complete the online interview will be invited to attend a face-to-face interview, unless they are applying from overseas.

Role Title: Volunteer Befriender
Location: Various locations in Ealing
Time Commitment: 1–4 hours per week (flexible)
Reports To: Volunteer Coordinator/Service Lead
Duration: Minimum 6-month commitment preferred
Expenses: Reasonable travel and out-of-pocket expenses reimbursed

Purpose of the Role:
To reduce social isolation and improve emotional wellbeing by offering regular companionship and support to individuals in the community. The role also provides an opportunity for unpaid carers to have a short break or period of respite while their loved one is engaged and supported.

Key Responsibilities:
• Offer friendly conversation and a listening ear through regular visits or phone calls
• Build and maintain a respectful, trusting relationship
• Encourage social confidence and community engagement
• Report any concerns or relevant information to the project lead
• Attend initial training and ongoing support sessions
• Maintain confidentiality and uphold safeguarding procedures

Ideal Qualities and Skills:
• A good listener with strong communication skills
• Kind, patient, and empathetic
• Dependable and consistent
• Respectful of boundaries and confidentiality
• Open-minded and inclusive

What You’ll Gain:
• A rewarding opportunity to make a positive difference
• Experience in a supportive and meaningful volunteer role
• Ongoing training and support
• Development of interpersonal skills
• Being part of a valued community team

Additional Information:
This role requires two references and a DBS (Disclosure and Barring Service) check. Full training is provided.

Ealing Carers Partnership offers support services to unpaid family carers aged 18+, living or caring for someone living in the London Borough of Ealing. We work together - and with others - to provide support services and breaks for carers. Our current services include: respite (replacement) care in the home; care worker support to access community groups or services; Carer Cafes in four locations across Ealing; a developing range of wellbeing activities, and; events and social opportunities. We are seeking volunteers to work alongside the team to support our work.

Main purpose of the role

The Carers Community Champions role is to support us in promoting Ealing Carers Partnership’s services by raising awareness of what we offer. We might ask for you to put up leaflets in your neighbourhood and, from time to time, to staff a stall in a community setting. 

Benefits of becoming a Carers Champion:

Becoming a Carer Champion will help you to:

• Experience volunteering in a charity 

• Develop new skills and experience, possibly helping you to find work

• Grow your confidence

• Take part in free training sessions to build your knowledge 

• Meet new people 

• Make a vital difference to the work of Ealing Carers Partnership.

It will give you the satisfaction of:

• Supporting carers and making a big difference in their lives

• Feeling that you have achieved something positive every time you volunteer

• Empowering communities by raising awareness of sources of support

• Being part of an organisation, which has strong values and provides help and support to those most marginalised in society 

• Connecting with other volunteers and local organisations.

General responsibilities 

In order to promote Ealing Carers Partnership’s services and events, we expect that you would be asked to:

• Hand out leaflets or post fliers in supermarkets, doctors’ surgeries, libraries, leisure centres and other community venues with high footfall in your immediate neighbourhood

• Help with setting up of events and staffing stalls 

• Help to pack up after the events 

• Supporting staff at the Carers Cafés and making light refreshments

• Sharing your caring experiences with others if you are a former carer, or just listening to those that need to talk

• Accompanying carers on trips out

• Working with the team to find new ways of publicising services and providing insights about your neighbourhood. 

Skills, experience and personal attributes

Whilst we are happy to provide training as needed, we hope that you will be able to demonstrate:

• A positive attitude towards vulnerable clients who may have a variety of complex needs and those who are caring for them 

• The desire to gain local knowledge about services or a willingness to find out what is available to support local carers 

• A minimum availability of 2/3 hours per week

• Being comfortable in terms of talking to people in groups 

• A knowledge and understanding of Safeguarding, although full training will be given. 

Training and support

We will try to offer a good range of training and support to all volunteers but, as a minimum, you can expect to:

• Attend starter training sessions, an induction to the programme and staff

• Undertake a DBS check

• Attend Health and Safety, Safeguarding, Confidentiality and Customer Care training

• Attend appropriate team meetings/ briefings so you are up to date on what we are delivering 

• Attend 6-8 weekly checks-ins for support for you and to see how you are doing within your role. 

Expenses

Out of pocket and travel expenses will be reimbursed as agreed upon commencement.

For this role volunteers MUST be aged 18 or over.

We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.

We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling. 

Volunteer at GDIF 2026! 

Greenwich+Docklands International Festival (GDIF) is London's leading festival of free outdoor theatre and performing arts. Each year, more than 100 volunteers help bring the festival to life, welcoming audiences, supporting events, and creating an unforgettable experience across South East London. 

The festival runs from 21 August - 6 September 2026. 

We're looking for enthusiastic volunteers to play a vital role in delivering the festival. Whether you'd like to be a friendly face for audiences, take on a Team Leader role supporting fellow volunteers, or support our access team to help make the festival welcoming and accessible for everyone, there are a range of opportunities to get involved. 

As a GDIF volunteer, you will: 

• Connect with local communities and meet new people across South East London. 
• Develop valuable communication, teamwork and problem-solving skills. 
• Work alongside like-minded people with a passion for arts, culture and live events. 
• Gain hands-on experience in festival and event delivery. 
• Build your confidence and enhance your CV with practical experience. 
• Be part of one of London's most exciting arts festivals. 

Join us and help create extraordinary experiences for thousands of audience members this summer. 

We're looking for people who are: 

• Aged 18 or over. 
• Friendly, reliable and passionate about the arts. 
• Able to commit at least 15 hours to the festival, including training and a minimum of three shifts. 
• Keen to get involved, meet new people and help create a fantastic experience for audiences. 
• Team Leader and Access Team Leader roles require some previous leadership experience. 

Volunteer Roles

Festival Volunteer 
Support the day-to-day running of the festival by welcoming audiences, sharing information, assisting with engagement activities, collecting feedback and donations, and helping create a positive, inclusive atmosphere. 

Team Leader 
Support a small team of volunteers onsite, acting as the main point of contact between volunteers and the Volunteer Coordinator. Ideal for experienced leaders who are confident taking on additional responsibility. 

Access Champion 
Access Champions are volunteers who work with the access team to support audiences with access requirements to enjoy the festival. 

Access Team Leader 
Lead a team of Access Champions at events, providing support and guidance while acting as a key link between volunteers and GDIF's Access Managers to help deliver an accessible and inclusive festival experience. 

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Social Media Content Creator

Mountain Rescue England and Wales, Media and Communicatios, is on the lookout for innovative and creative volunteer Social Media Content Creators. These individuals will play a key role in enhancing our digital presence across platforms like TikTok, Instagram, Facebook, and LinkedIn. The responsibilities will focus on producing engaging visual and written content that resonates with our target audiences.

Communications serve as a vital support function for Mountain Rescue, aiding our operational efforts to help individuals make better-informed choices that enhance their safety and lessen the demand on our teams.

All roles are home based and will require around 2 to 4 hours per week. No prior Mountain Rescue skills are required for these roles and there will be opportunity to visit Mountain Rescue bases to become familiar with what we do. This is a fantastic opportunity to contribute to the safety of those exploring the hills and mountains.

Primary Responsibilities

• Content Production: Film, photograph, and edit high-quality content specifically optimized for TikTok, Instagram Reels, and other social channels
• Trend Mastery: Stay ahead of social media trends, algorithm updates, and viral meme culture, integrating them into the brand's social strategy. This will be supported by a new partnership that MREW will up sign up to “Social Media Management and Social Listening”
• Copywriting & Publishing: Write catchy, engaging captions and manage the scheduling and distribution of daily posts.
• Analytics & Optimization: Track key performance metrics (views, shares, engagement) and use data to refine and improve future content.
• Community Engagement: Respond to comments, interact with followers, and monitor social conversations to build an authentic, active community.
• Brand Storytelling: Ensure all visual and written content aligns seamlessly with the mountain rescues voice, goals and objectives.

Essential Skills & Requirements

• Portfolio: A strong portfolio or live links to previous social media accounts personally managed and grown.
• Technical Editing: Proficiency in mobile-first and desktop editing tools (e.g., CapCut, Adobe Premiere Pro, Final Cut Pro, or Canva).
• Camera Confidence: Comfortable appearing on-camera, doing voiceovers, or confidently directing others.
• Creative Mindset: A strong eye for aesthetics, frame composition, lighting, and visual storytelling.
• Communication: Excellent written communication skills, with a flawless grasp of spelling, grammar, and internet slang.