Charity support volunteer volunteer roles

Lead the future of a well-established charity making a real difference for young people in Plymouth. The Zone Plymouth is seeking a visionary Chair of Trustees to guide strategy, inspire leadership, and shape services that change lives.

The Zone Plymouth is an established and well-respected local charity dedicated to supporting and empowering young people aged 13–25. Operating in Plymouth for over 35 years, the charity delivers a range of commissioned services in partnership with other agencies, including sexual health, mental health, homelessness prevention, targeted school-based support for emotional health and substance use, and interagency support for young people in or leaving care.

With 24 staff (17.5 FTE) and 36 volunteers, The Zone has a strong foundation and is well positioned to leverage its strengths to achieve its long-term ambitions. While navigating challenges such as cultural change, income diversification, and skills development, there are exciting opportunities to strengthen leadership, expand funding streams, and raise the charity’s profile across Plymouth. The next two to three years offer substantial potential for growth, where thoughtful planning, decisive action, and collaborative leadership can secure a vibrant, resilient, and enduring future.

About the Role

The Chair of Trustees will provide strategic leadership and guidance to the Board, ensuring it functions effectively, meets its legal and regulatory obligations, and supports the charity to deliver meaningful outcomes for young people in Plymouth. This voluntary role is central to shaping the strategic direction of the charity, fostering a positive culture, and holding the senior team accountable.

Key responsibilities:

• Ensure the Board functions effectively, meetings are led inclusively, and duties are carried out in line with legal and regulatory requirements.

• Lead the Board in setting the charity’s strategic direction, creating a positive organisational culture, and holding staff accountable.

• Support recruitment, induction, and development of Trustees, promoting diversity and inclusion.

• Line-manage and support the CEO, providing constructive challenge and oversight.

• Liaise with the Secretary to arrange meetings, set agendas, and chair meetings to ensure they are well-run and focused.

• Approve the annual operations/business plan, budget, and risk management plan, and monitor progress against these.

• Monitor Board decisions and agreed actions to ensure implementation in a timely manner.

• Build strong, positive relationships with staff, volunteers, beneficiaries, and external stakeholders.

• Act as an ambassador for The Zone, representing its values and interests in the community.

Your Ideal Candidate

Essential Qualities:

• Strong commitment to improving the lives of young people in Plymouth.

• Proven leadership skills, with experience chairing meetings, building consensus, and guiding complex discussions to clear decisions.

• Familiarity with challenges facing young people and small charities, and understanding of trustee responsibilities and charity governance.

• Excellent communication and interpersonal skills, able to engage with young people, staff, and stakeholders.

• Strategic thinker capable of guiding the delivery of long-term sustainable services.

• Integrity, impartiality, sound judgment, and awareness of equality, diversity, and inclusion objectives.

Desirable Qualities:

• Prior experience as a trustee or board member.

• Knowledge of youth services, education, health, or community development.

• Local connections in Plymouth and surrounding areas.

• Experience of fundraising, advocacy, or partnership working.

PiP is seeking a trustee with diverse skills to deliver an ambitious five-year strategy, supporting adults with learning disabilities. Following significant growth over the last five years, we are now seeking to deepen our support offer, expand the number of people we directly support, and scope how we can influence systems change alongside people with learning disabilities.

Our trustees play a significant role in supporting, guiding, & governing our work. They share collective responsibility for governance, compliance and accountability, while also contributing their individual skills, perspectives and experience to board discussions and decision-making.

Our current Board is diverse in terms of gender, race, age, and experience and this is a strength that we're keen to retain. So, if you're a first-time trustee, have a non-typical background, or have access needs, please do especially consider reaching out to discuss the role with our CEO.

Below outlines the broad criteria that PiP desires from the person who fills this post. We expect that the individual appointed may not meet all the criteria below, and that experience, skills, and understanding of our work may come from many areas including voluntary or lived/caring experience.

As Trustee your primary responsibilities will include:

• Ensure our charity is carrying out its purposes for the public benefit
• Comply with our charity’s governing document and the law
• Act in our charity’s best interests
• Ensure our charity is accountable
• Manage our charity’s resources responsibly
• Act with reasonable care and skill

We’re looking for someone with the following skills & experience:

• Experience in one or more of social care, legal, governance, finance, post-16 education, local knowledge, commercial, or lived experience.
• Good communication skills with the ability to inform and engage a wide range of audiences
• An understanding of the importance of PiP’s work and our person-centred approach to addressing inequalities for adults with learning disabilities
• A willingness to commit time and effort to the development of PIP
• The ability to engage comfortably at all levels
• A commitment to PiP’s values

There are six Board meetings each year, typically held on weekday evenings between 5.00 pm and 7.00 pm. Trustees may like to participate in committees or working groups. The role is voluntary and unpaid, but reasonable expenses, such as travel and caring responsibilities, will be reimbursed.

Further information about PiP and the trustee role is available in the attached Trustee Candidate Pack.

For an informal conversation and to arrange a visit, please contact Denise Largin (CEO). Formal applications must include your CV and a covering letter outlining your interests in the role and why you think you will be a good fit for PIP.

Application should be emailed to the CEO by Friday, 27th February. Interviews will take place in the beginning of March.

The Zone Plymouth is a local charity dedicated to supporting and empowering young people aged 13–25, and has been operating in Plymouth for over 35 years. We provide a range of vital services, including mental health and wellbeing support, sexual health advice, housing advice and homelessness prevention, and general support. Our mission is to help young people lead safe, healthy, and positive lives, providing accessible, non-judgmental support that meets their needs and enables them to thrive.

About the role:
The Zone Plymouth is seeking a Treasurer to join our Board of Trustees. This vital voluntary role provides strategic oversight of the charity’s finances, ensuring robust financial management, transparency, and compliance with charity law and best practice.

The Treasurer will:

• Ensure that The Zone has effective financial management, robust financial controls, and clear financial reporting in line with charity law and best practice.
• Oversee the charity’s financial affairs and ensure they are conducted transparently and sustainably.
• Review the organisation’s budgets and other financial documents and policies, ensuring compliance with legal and regulatory requirements and present clear explanations to the Board.
• Monitor financial risk and contribute to the charity’s overall risk management framework, including reserves and investment policies.
• Liaise with external auditors/independent examiners and support the preparation and approval of annual accounts.
• Advise the Board on the financial implications of strategic plans, new projects, funding opportunities, and income diversification.
• Support the development of sustainable funding models and contribute to discussions on fundraising and income generation.
• Ensure that financial decision-making reflects The Zone’s values, commitment to best value, and accountability to funders, young people, and the wider community.
• Act as a key member of the trustee team, contributing to effective governance and long-term strategic planning.
• Attend Board meetings (typically 6 per year).

Ideal candidate:
We’re looking for someone with strong financial experience and literacy, sound judgment, and a commitment to The Zone’s mission. Experience as a trustee or in charity governance is desirable but not essential. Local knowledge of Plymouth or the surrounding area is advantageous.

Why join us:
This is an opportunity to make a real difference in the lives of young people, contribute to strategic decision-making, and gain experience in charity leadership. You will be part of a supportive trustee team and play a key role in ensuring The Zone’s long-term financial sustainability.

Charity Champion (volunteer) 

As a Volunteer Charity Champion, you will have the opportunity to support the North West Ambulance Charity team achieve their mission in a variety of different ways to suit you. The NWAS charity are looking for motivated, enthusiastic and passionate volunteers wanting to work flexibly and help contribute to the growth of the charity. You will play a key part in a variety of tasks that may include supporting fundraising events, awareness days, collections and community engagement.

Why we want you

The North West Ambulance Charity provides support to the North West Ambulance Service above and beyond what NHS funding can provide. The NWAS Charity is solely reliant upon generous donations and fundraising from the public, businesses, grant funders, staff and volunteers to fund life-saving equipment and other projects to benefit the health, wellbeing and safety of patients, staff, and our communities.

We won’t ask you to do anything you’re uncomfortable with. You may only wish to be involved in volunteering at charity events for example, but you might not be comfortable with bucket collecting. As a Charity Champion you will have the opportunity to choose the area of support you prefer.

What you will be doing

• Supporting the Charity with its fundraising and engagement events for example at bucket collections, cheering on runners in challenge events or helping on a stall at a summer fair.
• Representing the Charity positively through giving talks, presentations or cheque presentations.
• Identifying locations to take collection tins and assist with the collection of full boxes.
• Raising the charities profile in your own community through delivering posters and flyers.
• Encouraging others to get involved-inspiring colleagues, friends and family to support the charity.

The skills you need

• Enthusiasm and understanding about what the North West Ambulance Charity does.
• A friendly, confident and personable manner.
• Good communication skills and a willingness to engage with the public.
• Reliability and punctuality.
• Happy to represent the North West Ambulance Charity.
• Access to a vehicle or public transport. 
• Able to work as part of a team or independently.

What's in it for you

• The chance to meet new people and be part of a supportive team.
• The opportunity to expand your own skills and knowledge of the charity sector.
• Agreed travel expenses.
• A branded t-shirt for use whilst representing the NWAS Charity.
• Appropriate induction and training for your role as Charity Champion.
• The opportunity to make a real difference to the lives of people we support in our work.

Community based

Minimum age 18

Disclaimer - All Charity Champions are expected to uphold the NWAS values and represent the charity in line with its policies and codes of conduct.

Join us in our mission to save lives at Essex & Herts Air Ambulance

We are looking for volunteers to assist our Shop Managers in our brand new shop in Hemel Hempstead

Key Volunteer Activities:

• Assisting with the donations of stock, by sorting and steaming and preparing for shop floor
• Maintaining good stock rotation and levels at all times
• Helping with visual merchandising when needed
• Greeting customers in a friendly and approachable manner
• Understanding the Charities key standards and Values
• Becoming familiar with our Health and Safety Policies and being able to convey these to other volunteers
• Assisting the Shop Manager on daily tasks such as banking and stock takes, recycling and shop rotas
• Maintaining a clean and tidy work place which encourages a happy environment to work in
• Commitment to being part of a regular rota
• Giving any other assistance in relation to the smooth running of the shop as may requested by the Shop Manager
• We also have some specialist retail volunteering roles in our shops and warehouse e.g. helping with e-commerce
• Our shifts are 4 hours but we have a flexible approach so can work around the hours available to you. Regular sign-up to the rota is appreciated. However, ideally we would like you be able to cover 2 or 3 shifts a week

The Pirate Castle is a buzzing charity based in the heart of Camden.  From our iconic castle base we offer boating, kayaking and canoeing as well as community space to hire.  As we enter our 60th anniversary year, we are looking for a Company Secretary for our engaged trustee board to minute our meetings and to lead on governance and compliance matters.  We look forward to hearing from candidates with governance experience who are keen to contribute to the future of a well-loved community charity as it reaches a major milestone.

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The Role: Helpline Call Taker (Family Support Volunteer)

As a Helpline Call Taker at Addiction Family Support, you will play a key role in offering emotional and practical support to individuals impacted by a loved one's addiction. You will provide a compassionate, non-judgmental listening ear, helping individuals navigate challenging circumstances.

This is a flexible role that is delivered remotely. Family Support Volunteers work within a flexible rota system to accommodate their availability and commitments while ensuring ongoing support for those who need it most.

Responsibilities:

• Offer empathetic and non-judgmental emotional support to individuals impacted by a loved one’s addiction.
• Provide relevant information, literature, and resources to help clients or group members cope with their situations.
• Offer structured emotional support adhering to guidelines and safeguarding measures.
• Maintain accurate records in line with GDPR and the charity’s policies.
• Participate in ongoing training, mentoring, and support sessions to enhance your skills and knowledge.
• Handle any potential safeguarding concerns and signpost clients to additional services when necessary.

Training and Development:

All Family Support Volunteers undergo a comprehensive three half day training programme covering addiction, core counselling skills, the 5-Step Method, bereavement, safeguarding, and self-care. Ongoing supervision, mentoring, and further development opportunities are available to support volunteers in their roles.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

Position Title: Deputy Volunteer Lead
Reporting to: Volunteer Leadership Team (VLT) - Volunteer Lead
Organisation: Sevenoaks Welcomes Refugees (SWR) 
Location: Sevenoaks Town and surrounding areas within the district council area
Time Commitment: 2-3 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)

Background to the charity
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.

Purpose of Role:
Would you like to make a meaningful and lasting difference in the lives of refugee families as they settle into life in Britain—supporting them to achieve independence and integrate confidently into their new communities?
As Deputy Volunteer Lead, you will be an integral part of the SWR Voluntary Leadership Team (VLT), which oversees both our core services for refugees and the coordination and welfare of our valued volunteers.
Our work spans general support with settling in, integration, building independence, language learning, educational guidance, and assistance in accessing suitable employment. You will work closely with the Volunteer Lead on the VLT, with a particular focus on the general support function.
Each refugee family is supported by a small group of volunteers, led by a designated lead volunteer. In this role, you’ll collaborate directly with these volunteer teams, ensuring they are supported, informed, and empowered to deliver high-impact, person-centred support.
This is an opportunity to join a growing, well-regarded, and professional charity, working alongside dedicated and compassionate volunteers who share your passion for helping others.
Key Responsibilities: ● Act as a bridge between the lead volunteers and central SWR services to source the equipment and help needed by the families. ● See over the welfare and requirements of the families which will change incrementally over time. The level of support should gradually diminish as the families become more independent. ● Liaise with local government support workers where families are still receiving support from them. ● Help establish and monitor the family Path to Independence Plans. ● Liaise with Education, Language and Employment specialities. ● Keep the VLT and Volunteer Lead up to date as needed.
Skills & Qualities Needed
You need to be:
● compassionate, patient, and non-judgmental
● good at communication
● organized with good attention to detail.
● flexible and adaptable to different family needs and cultural backgrounds.
● reasonably IT literate
It would help if you had an employment background of teaching, social services or other service related charities - BUT it is not essential.
Support & Training Provided
All SWR volunteers are expected to complete an induction, including mandatory safeguarding training. We also provide training on cultural awareness to help volunteers support families sensitively and effectively.
We welcome applicants from all backgrounds and encourage you to highlight any specific adjustments that would enable you to participate fully in the recruitment process.

The opportunity

Queen Alexandra Charity is pleased to offer you the chance to help ensure that the quality of our college, community services and supported living provision is as it should be, or better.  As a co-optee to our Services Committee, you can help ensure that our students and clients receive the best support possible and we comply with requirements.
 

The commitment

At present, the Services Committee meets four times each year, for up to three hours each time.  While we keep timing under review in the light of changing membership, this year's meetings have started at 2.00pm and all of them have been virtual.  Of course, you would also need to prepare for meetings by reading papers.  Co-optees also attend annual appraisal and are invited to our annual governance strategy days.   For these roles, how far away you live from us is not important over time.  However, we know that you would want to come on site at least at the start, to get to know us and what we do.  

What we are seeking

We seek interest from people who can digest sometimes large amounts of reading and challenge the executive, and governing colleagues, on whether we are performign as well as we should.  So as well as being analytical, applicants will need the necessary confidence to contribute during meetings actively and, sometimes, to defend their viewpoint.  We welcome anyone with these skills but, right now, but we especially need to add to our expertise in education (especially specialist further education) and care.

The Queen Alexandra Charity, Birmingham

In addition to community services and supported living for adults, we run the Queen Alexandra College with 480 specialist further education places for people who have a diverse range of abilities and plans to grow to 700.

Is this role right for you?

Being a co-optee brings a commitment that is much more limited than that for trustees/governors.  If you are looking to gain experience in governance, but have limited time, this may be the manageable role that you're looking for, through which you can have a major impact as part of a rigorous, but friendly, team.

Get in touch

Please contact Paul Walker, our Director of Governance, with any initial queries.  At that time, we can arrange a chat with other key people and/r a visit to us if that would be helpful. 

Attending Governance meetings. 

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Position Title: VLT member
Reporting to: Volunteer Leadership Team (VLT) - Volunteer Lead
Organisation: Sevenoaks Welcomes Refugees (SWR)
Location: Sevenoaks Town and surrounding areas within the district council area
Time Commitment: 2-3 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)
Background to the charity
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.
Purpose of Role:
Would you like to make a meaningful and lasting difference in the lives of refugee families as they settle into life in Britain—supporting them to achieve independence and integrate confidently into their new communities?
As a member of the SWR Voluntary Leadership Team (VLT), you will contribute to the effective delivery of core services for refugees and help support and coordinate our valued volunteers.
Our work spans general support with settling in, integration, building independence, language learning, educational guidance, and assistance in accessing suitable employment. In this role, you’ll work closely with other VLT members, with a particular focus on the general support function, collaborating with volunteer teams and ensuring they are well-informed, resourced, and confident in providing person-centred support.
This is a chance to contribute meaningfully within a growing, well-regarded charity, alongside a dedicated and compassionate team of volunteers who share your passion for helping others.
Key Responsibilities:
● Support communication between lead volunteers and central SWR services to help source equipment or assistance for families.
● Help oversee the changing needs of families, recognising that support levels will gradually reduce as independence builds.
● Collaborate with local authority support workers where families are still receiving formal assistance.
● Assist in developing and tracking Path to Independence Plans for families.
● Liaise with team leads across Education, Language, and Employment functions.
● Keep the Volunteer Lead and wider VLT informed as appropriate.
Skills & Qualities Needed
You should be:
● Compassionate, patient, and non-judgmental
● A good communicator, both in writing and in person
● Organised, with strong attention to detail
● Flexible and culturally sensitive to varying family needs
● Reasonably confident with IT tools (email, shared files, online forms, etc.)
Experience in teaching, social care, or charity work is useful, but not essential. A genuine interest in helping others and working collaboratively is most important.
Support & Training Provided
All SWR volunteers are expected to complete an induction, including mandatory safeguarding training. We also provide training on cultural awareness to help volunteers support families sensitively and effectively.
We welcome applicants from all backgrounds and encourage you to highlight any specific adjustments that would enable you to participate fully in the recruitment process.

***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

PLEASE NOTE THIS IS NOT A PLACEMENT OPPORTUNITY AND IS NOT OPEN TO STUDENT VOLUNTEERS

What is the purpose of this role?

The Sybil Levin Day Service is a specialist SPECAL-Led day service supporting people with dementia and their carers using the SPECAL method.

What activities might you be involved in?

• Assisting centre attendees to engage in activities.
• Serving meals and drinks.
• Helping to set up and clear away activities.
• Engaging in conversation with centre attendees.
• Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct

What are we looking for?

• People with a genuine interest in the wellbeing of people with dementia.
• A friendly, sensitive and kind approach.
• Being comfortable in small groups or on a one to one basis.
• People with a commitment to using the SPECAL method at all times whilst at the centre.

When would you be needed to volunteer?

The centre is open from Monday to Friday and would like volunteers to commit to a morning or afternoon at least once a week as a minimum.

What training will you be given?

You will be given all the training you need to enable you to carry out your role.  This will include a thorough Charity induction and a departmental induction to provide further information about the role.  You will also be given access to our online training library to complete the training modules that are mandatory for your role.

You will receive SPECAL training prior to commencing your role.

What can you gain from this opportunity?

• The chance to make a difference to the lives of people with dementia.
• Ongoing support, ensuring your volunteering experience is a fulfilling and positive one.
• A comprehensive training programme.
• The opportunity to learn new skills.
• Experience to add to your CV.
• The opportunity to meet new people and make new friends.
• Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook

***Please note that we don’t offer sponsorship or accept overseas applicants***

Make a real difference for young people in Greater Manchester!
Join the board of Change The Youth NW, a youth-focused charity empowering 5–18-year-olds through mentoring, life skills programs, and exciting activities. Shape the future of our charity, help young people thrive, and gain valuable governance experience.

About Us

Change The Youth NW is a non-profit providing meaningful opportunities, activities, and support for young people aged 5–18. We remove barriers like cost, travel, and accessibility, helping young people develop skills, confidence, and leadership to succeed in education, employment, and life.

Our projects include:​

• Youth development projects

• Sports & physical activities

• Residentials and day trips (e.g., Blackpool, Lake District, planned international trips)

• 1–2–1 mentoring and support

• Seasonal events and workshops

Our culture: Relaxed, supportive, flexible, with opportunities to shape new programs, attend social events, and gain hands-on experience in charity work.

Role Overview

We are seeking enthusiastic trustees to guide our charity’s strategy and governance. This is a chance to make a real impact, gain trustee experience, and contribute to a growing, energetic organisation.

Core Responsibilities

• Ensure the charity delivers its mission and operates legally and effectively

• Set long-term strategy and monitor progress

• Oversee finances, policies, and safeguarding

• Promote the charity’s values and reputation

• Offer advice, specialist knowledge, and support for new initiatives

Person Specification

Essential:

• Commitment to our mission and values

• Willingness to devote time and effort

• Confidence to share ideas and work collaboratively

• Understanding (or willingness to learn) trusteeship responsibilities

• Respect for safeguarding, confidentiality, and professionalism

• Commitment to the Nolan Principles of public life (selflessness, integrity, objectivity, accountability, openness, honesty, leadership)

Desirable:

• Experience with young people

• Skills in finance, safeguarding, youth work, administration, project planning, marketing, fundraising, or community engagement

Time Commitment

• Quarterly meetings (online or in person)

• Occasional involvement in policies, decisions, or events

• Optional involvement in programs or fundraising

Benefits

• Make a lasting impact on young people’s lives

• Gain trustee and governance experience

• Flexible hours and online participation

• Learn about charity management, safeguarding, and youth work

• Shape innovative programs and initiatives

How to Apply

Submit a short CV and covering statement explaining your interest and relevant skills or experience.

Our challenge
Brain tumours do not discriminate and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.

The Support Team at The Brain Tumour Charity are aiming to address the clear gap in emotional support available to those affected by a brain tumour diagnosis, by expanding their counselling service. We know the difference that talking therapy can make and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.

How can you help?
As a Counselling Assessment Volunteer for this service, you will be the first point of call for new clients entering in to the service. This role will require you to talk to a wide range of people - from those newly diagnosed, to others at end of life and also bereaved. As a Counselling Assessment Volunteer, you will be required to:

• Carry out pre-booked counselling assessments with clients who have self-referred themselves into the counselling service
• Gather information through the assessment about the client’s circumstances, explore their needs, explain how the service can help and discuss with them whether the counselling service is suitable
• Confidently follow our safeguarding process, to ensure risk is assessed and appropriate steps are taken to safeguard each client’s well-being
• Observe confidentiality in line with our organisational policy
• Keep accurate and appropriate records on our internal database

We’re looking for...
Someone who is empathetic and supportive in nature, and who is excited by the opportunity to bring this counselling service to the wider brain tumour community. You will also need:

• Experience in providing emotional support to others, perhaps through another role focusing on bereavement, mental health or life limiting illnesses
• Ideally have had previous training in counselling, mental health first aid, or other relevant course
• Ability to work autonomously
• Relevant IT skills in order to maintain appropriate and accurate records on our counselling database
• As this is a home-based role, you will need access to a telephone and computer that you are happy to use for this service

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

What can you gain from volunteering?

• You’ll have the opportunity to apply your existing support skills in a new way
• You will join a pioneering team, who are passionate about expanding the counselling service
• You will be supported in your role and will have a check in and check out with a team member before and after each shift

Time commitment
We are looking for a commitment of 2 hours per week (minimum) which would allow you to carry out 2 assessments. All assessments must be carried out between 9:30am-4pm, Monday - Friday, and we would ask all volunteers to work on a rota system, volunteering at the same times each week.

Practical considerations
You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. We carry out references for all individuals who will be volunteering with us on a regular basis. Volunteers will be required to complete some internal training, data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We may close applications early if we recieve a high number of applications for this role. If we receive a high volume of applications, we may close the role early, so we’d encourage you to apply at your earliest opportunity.

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

Key dates

Interviews: w/c 23 February 2026 and w/c 3 March 2026

Induction: w/c 9 March 2026