Volunteer roles

About Us

Earthwatch Europe works to create a world where we live in balance with nature.

We help people to protect the nature around them. We build meaningful nature connections and give people the tools they need to fight for our planet.

Working alongside communities and organisations, we build an understanding and a love of nature and help everyone to protect the natural world. Guided by science and powered by people, we create change through connection.

People are the heart of everything we do. From the classroom to the boardroom and the field to the laboratory, we bring everyone together with the shared goal to protect our planet. We work where we can have the most impact, creating knowledge and inspiring action. We fight for our fragile planet with passion and with science – with our hearts and our minds.

About the Role

Our Board of Trustees provides strategic leadership and strong governance, helping to shape Earthwatch’s direction and impact. Trustees act as ambassadors for our mission, bringing diverse perspectives and expertise to guide our work

The Board meets four times a year, usually for full-day meetings on a Friday, held either in person or online via Microsoft Teams. Meetings usually take place in London or Oxford. Two standing committees — Finance (meets quarterly) and Nominations (meets twice a year) — provide additional oversight. We also form ad-hoc working groups as needed, typically involving staff and trustees, to support strategic priorities or to manage the organisation through a challenging process

Earthwatch Europe has a board of 12 trustees. Trustees come from a wide variety of backgrounds and have a wide range of skills and experience, including governance, science, communications and finance. The Chair of the board is supported by two Vice Chairs and an Honorary Treasurer

Role Purpose

To lead the Board of Trustees in providing strategic direction, excellent governance and effective support-and-challenge to the executive team, ensuring Earthwatch Europe delivers maximum impact and builds long-term sustainability. 

Key Responsibilities

• Board leadership: Set the tone for a high-performing, inclusive Board that is focused, constructive and appropriately challenging

• Governance: Ensure robust governance, effective decision-making and oversight of risk and compliance

• Strategy: Lead the Board’s contribution to strategy, priorities and impact; maintain focus on the big questions

• CEO relationship: Build an effective partnership with the CEO; ensure clarity of delegation and accountability.

• Income and sustainability: Help steer the organisation’s approach to income growth and long-term sustainability, using experience and networks where appropriate.

• Representation: Act as an ambassador for Earthwatch Europe, supporting profile, partnerships and credibility.

• Board effectiveness: Support succession planning, Board development and continuous improvement.

Please find attached the full job description and person specification.

THE ROLE

The Safeguarding Trustee acts as the Board’s lead on safeguarding, providing strategic oversight, guidance, and challenge to ensure the highest standards of safeguarding practice across the organisation.

You will:

• Provide strategic oversight of safeguarding policy and practice
• Support and challenge the organisation to maintain high standards
• Ensure safeguarding is embedded in governance and decision-making
• Ensure safeguarding risks are appropriately reflected in the risk register
• Work closely with the Chair, Charity Director, and safeguarding lead to promote a strong safeguarding culture across the organisation.

WHO WE’RE LOOKING FOR

We would welcome applications from people who have:

• Experience or knowledge of safeguarding children and young people
• An understanding of safeguarding legislation or guidance
• Good judgement, integrity, and the ability to think strategically

Trustee experience is not essential—we will support your development.

WHY JOIN US?

Blue Smile is a children’s mental health charity dedicated to transforming the mental health and life chances of children across Cambridgeshire through arts-based therapies. We support over 200 children each week, working closely with schools and families.

This is a meaningful opportunity to contribute your expertise to a well-respected charity and help make a lasting difference to children’s mental health.

We are committed to diversity and inclusion and welcome applications from all backgrounds.

Lay Trustee – IT & Digital Strategy
Remote based – with travel to London
Three year term, 10-11 days per year
Voluntary with expenses

The Royal College of Emergency Medicine (RCEM) is seeking to appoint two new Trustees to join its Trustee Board at an important period for the College and the specialty. We are looking for individuals who are committed to high-quality emergency care, strong governance, and public benefit.

We are recruiting for:
• Lay Trustee – IT & Digital Strategy
 

About the role
RCEM is seeking a Lay Trustee with expertise in IT, digital or technology strategy to strengthen Board-level oversight of digital transformation, data, cyber security and information governance.

Who we are looking for
This role is suitable for a lay (non-clinical) individual with senior-level experience in IT, digital or technology leadership. You will be comfortable operating at Board level and able to translate complex technical issues into clear strategic insight.

Time commitment is approximately 10–11 days per year. The role is unremunerated, with reasonable expenses reimbursed.

RCEM is committed to equality, diversity and inclusion and warmly welcomes applications from all backgrounds.

How to apply

Please review the role profiles and person specifications and apply by emailing a) your CV and b) a covering letter explaining why you wish to be considered and how you meet the requirements set out in the person specification via the application link.

Closing date: 19th June 2026 at 5pm

Treasurer

Terms of Reference

Introduction

Emergency Nutrition Network (ENN) is a UK-registered charity dedicated to reducing global malnutrition through knowledge exchange, research, and advocacy. Since its founding, ENN has worked at the forefront of nutrition thought leadership, enabling evidence-based programming and policy development to improve nutrition outcomes in low- and middle-income countries and crisis settings.

We work in close partnership with national governments, UN bodies, NGOs, academic institutions, and funders to strengthen the design and delivery of nutrition interventions. Our areas of expertise include infant and young child feeding in emergencies, the management of wasting and stunting, adolescent nutrition, and maternal and infant care for at-risk groups, including through our MAMI initiative. ENN also publishes Field Exchange, a globally recognised technical publication in humanitarian nutrition.

Our vision is a world where ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs’.

ENN is governed by a diverse and skilled Board of Trustees, who provide strategic direction and ensure that the organisation operates in line with its charitable objectives and legal obligations. Our trustees play a vital role in upholding ENN’s values: independence, integrity, collaboration, and field-driven insight.

We are now seeking a Treasurer to join our Board of Trustees, oversee financial governance, and support ENN’s strategic direction as we enter our next phase of growth and impact.

For more information about ENN, visit our website.

The Treasurer Role

Being an ENN Trustee is an important, influential and valuable role and as well as ensuring that we are an accountable and well governed organisation you will make an important contribution to our current work and future direction.

The Treasurer plays a vital role in overseeing the charity’s financial performance and sustainability; leading the Finance sub-committee (FSC) to inform the board in its decision making.

Specific responsibilities include:

• Guide the board in its understanding of ENN’s financial strategy, budget management and risk oversight.
• Chair the Finance sub-committee, ensuring well-structured and inclusive discussions, clear decision making, and effective follow-up on actions.
• Relationship with the Finance Manager: Build a strong, supportive, and transparent relationship with the FM. Providing guidance and challenge as a critical friend and ensuring effective communication between the Board and the Management Team on financial strategy.
• Advise on Auditor identification, engagement and management.
• Oversight of ENN’s Reserves Policy and management
• Oversee compliance with UK Charity and Company Law.
• Review of ENN’s financial systems and reporting, to the extent they serve project delivery, transparency and accountability.
• Approval of ENN’s Banking and Investments
• Backstopping technical resource to Finance Manager, CEO and Chair.
• Reporting any financial improprieties or misconduct

· Attend quarterly Board and finance sub-committee meetings and contribute to strategic development

· Safeguard, respect and demonstrate ENNs values, policies and reputation

Required Knowledge and Skills

· Extensive senior management experience in finance, with relevant qualifications (AAT / ACCA or

· equivalent)

· Experience in overseeing annual audits, identifying and managing auditors

· Understanding of the role of a Trustee and how Trustees can interact with ENN’s Management Team to best

· effect.

· Experience of multiple income/project organisations.

· Experience in the not-for-profit sector is desirable.

· Prior experience of working with or on a board is desirable.

· Strong inter-personal and relationship-building skills

Time Commitment – And our Commitment to You

Your commitment in an average year is likely to be 3 pre-fixed board meetings, each of half a day.  Each of these are preceded by sub-committee meetings, usually of ninety-minutes, and each trustee is expected to allocate time to prepare for all meeting and participate in one sub-committee. The Treasurer chairs the Finance sub-committee.  Other committee and ad hoc meetings and additional support will be arranged as agreed. We encourage active participation and engagement, and Trustees often give more time outside of this, on their own terms.

Trustees serve a four-year term, renewable once.

Board meetings are held virtually, with an intention to hold one facilitated face to face meeting at, or near, the ENN office in Kidlington, Oxfordshire, every two years.  Sub-committee meetings are convened remotely. 

Ideally you will join the Board in 2026, though we can show some flexibility for the right candidate, and in your first few months you should allow for additional time for induction and orientation (including meeting a number of the Leadership Team). 

Remuneration

This is an unpaid, voluntary position.  Reasonable expenses will be reimbursed for attendance at Board meetings and other Trustee activities in line with ENN’s policies.  Some employers encourage and enable trusteeship as part of wider career development and corporate social responsibility; please check with your organisation and their relevant policies. 

Our Values and Commitment to Equality, Diversity & Inclusion

ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual.  We actively encourage applications from a broad range of experiences and backgrounds and are particularly interested in improving representation of younger people and minority ethnic groups on our Board.

To Apply

If you believe you’re the candidate we’re looking for, please submit a CV and a covering letter of no more than 2 pages describing your motivation for applying and how your skills and experience match the role requirements.

If you would like to discuss the role and ENN’s wider remit, you are welcome to visit our website and contact Nigel Tricks, ENN’s CEO. For more day-to-day questions regarding the recruitment process, please contact our HR team. 

Closing date for applications: 23:00 Hrs.  20th June 2026

Screening Checks

All candidates who we progress will be screened through Accuity World Compliance to comply with counter terrorism and financial sanctions regulations. Appointment will be subject to a satisfactory enhanced DBS check (or equivalent criminal records check where available, for non-UK citizens) and 2 satisfactory references.  If you already have a transferrable enhanced DBS, please state this in your application.

Useful Information

Further information, including the ENN Strategy 2024 - 2028 and our latest Annual Report, is available via the ENN website.  

Additional Information About ENN

A Letter from the Board of Trustees

At ENN we are truly passionate about what we do. Over the past 30 years ENN has become a powerful and recognised name in the nutrition sector, working with others to influence outcomes around the world. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups and communities of practice who are the ‘go to’ networks for their specialisms. Our partners know and trust ENN for quality, rigour and impartiality.  Our work makes a real difference in the lives of children in some of the most difficult parts of the world. The ENN-led Operational Guidance on Infant Feeding in Emergencies has become the key global policy guidance and has been endorsed by the World Health Assembly, and our technical leadership and convening has facilitated real change in awareness and a new narrative, challenging siloed approaches to Wasting and Stunting management.

Our work has never been more important. Nutritional challenges are growing across the world; undernutrition rates may be slowly decreasing but other forms of malnutrition are on the rise.  The positive progress that is being made is unequal and many countries are now facing the double burden of both under and over nutrition. Crises around the world are increasingly protracted and the historical and artificial silos of ‘humanitarian’ and ‘development’ don’t reflect real needs which are much more fluid. Emerging threats, such as the broader impact on nutrition of the COVID-19 pandemic bring new challenges to address.

At present our annual turnover is around £1.5m, we employ 20+ staff and engage up to a dozen consultants. With our 2024-28 strategy, we are keen to drive even greater impact by exploring new and innovative approaches and increasing our reach further still. We do so with funding in place from a range of institutional partners and private foundations.

As an organisation working across numerous technical areas relevant for countries experiencing high burden of malnutrition, we look to the board, and those trustees with a more technical focus in particular, to discuss new opportunities and challenges to ensure we maintain a responsive and balanced portfolio.  Trustees help us further develop our network, funding and connections, and help us navigate the important work we do to influence structural and impactful change in the sector, including advising in situations where there is potential for strategic risk. We are looking for a Finance professional to join the board, who can bring their knowledge and extensive experience to this role.

We hope the enclosed information helps you to explore ENN and the role.

With best wishes,

The ENN Board of Trustees

Vision

Our vision is:  ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs’

Our History

Founded in 1996 in Ireland, ENN has a long and rich history in global nutrition.  Following an evaluation of the Great Lakes Emergency in 1995, implementing agencies identified an urgent need to establish a vehicle for capturing programming experiences and preserving institutional memory in the emergency food and nutrition sector. This gave rise to ENN’s publication, Field Exchange, which was first produced in 1996, designed to stimulate critical thinking and learning, influence research agendas and cross-fertilise information and exchange.  ENN was generously hosted by Trinity College Dublin for its first eight years, before relocating to Oxfordshire in 2004 and is now a UK registered Charity.

"To me, ENN is one of the most long-standing focal points for emergency nutrition technical information and coordination." (ENN partner)

Who We Are Now

Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions.  We take a particular lens on fragile and conflict affected, and high burden, states.  We have three core principles guiding our work:

· Independent, neutral and impartial

ENN is not bound by the views or positions of any one institution and is not a nutrition implementing agency. Any opinions expressed are based on the available evidence and the experience of our rich and diverse network.

· Driven by our network

ENN’s network is made up of practitioners, decision-makers and academics working on nutrition and associated fields all over the world. By supporting their learning and sharing their knowledge, ENN is able to make a unique contribution to turning knowledge into practice.

· Based on experiential learning and evidence

ENN believes that policy and practice can, and should be, informed by evidence and experience. Where this exists, ENN seeks to share the learning from this evidence and experience; where it is missing, ENN advocates for it to be developed or directly supports, and often brokers, its development.

Our People

ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small operational team.  ENN’s Management Team comprises of the CEO, 1 (of two) Technical Director, a Finance Manager, the HR Manager,  the Communications and Digital Manager and a Projects Coordinator Lead. As well as our staff, we engage a significant number of experienced specialist consultants on our projects.  ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development.

Our Governance

ENN is a UK-registered charity (Charity Registration Number: 1115156) governed by the Board of Trustees and a set of ‘Articles of Association’. The Board is currently comprised of 8 Trustees and meets regularly throughout the year, with full board meetings on a quarterly basis. The Board currently has three sub-committees: the Governance & People SC, the Technical SC and the Finance sub-committee, which are responsible for ensuring the highest standards in terms of finance, personnel, and technical expertise and application.

As a UK-registered Charity, ENN also files accounts as a UK-registered Company with Companies House (Company Registration Number 04889844).

 Our Finances

ENN is financially supported by a range of institutional donors (including the Irish Government, the EU), charitable foundations (including the Bill and Melinda Gates Foundation and the Eleanor Crook Foundation), as well as UN agencies and INGOs. 

At Afrocats, we work with communities in Greater Manchester to support women, children and families through access to arts and culture. We are looking for an organised and reliable volunteer administrator to join our small, friendly team and provide support across a range of needs.

This is a flexible volunteer opportunity ideal for someone with previous office or administrative experience who would like to use their skills to support meaningful community work.

Role Responsibilities:

• General administrative support
• Data entry
• Presentation preparation
• Monitoring and responding to emails
• Research tasks and adhoc project support

Commitment:
Around 8 hours per week for a period of 12 months.

Working Hours:
Hours are flexible, however, during the initial induction period, some overlap with staff working hours will be required.

We’re looking for someone who is:

• Organised and detail-oriented
• Confident using email, Word, Excel, and other digital services
• Able to manage tasks independently
• Friendly, professional, and proactive
• Comfortable working remotely and as part of a team

Previous administrative or office experience is preferred.

Join us and play an important role in supporting the inner workings of a local organisation working with communities!

ENGINEERS/MAKERS
Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves
This is a varied role where local need shapes what you’ll be working on, but it often includes:
• Designing and making pieces of equipment for individuals with specific needs
• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)
• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role

Essential
• Practical experience in working with one of the above materials
• Comfortable working with people, listening to them and understanding their needs
• Able to apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable
• Access to your own tools and workshop (or can access these)
• Able to drive or have good transport links
You’ll also need to complete the induction checklist, as well as a DBS/PVG check and reference check.

Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Where will I volunteer?

This role is largely home based, but will generally also involve visiting clients out in the community. Your local branches hold in-person meetings once a month or so.

Time commitment

This varies quite a lot depending on which cases come in, how complex they are and whether they fit your skills and experience, but it’s essentially a flexible role and there are no set hours.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 18 or over for this role. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

JOB PURPOSE
The Operations Assistant provides essential administrative and operational support to ensure the
smooth day-to-day functioning of the organization. The role supports coordination efforts,
maintains systems and records, and assists in executing tasks that enable teams to operate
efficiently and remain aligned with organizational processes.

This position serves as a foundational support role, ensuring that operational activities are well-
organized, documented, and effectively carried out.

Experience, Qualification and Requirements

• Strong organizational and administrative skills
• Attention to detail and accuracy
• Basic coordination and time management skills
• Good written and verbal communication
• Ability to follow instructions and processes effectively
• Basic problem-solving ability
• Proficiency in digital tools (e.g., Google Workspace, Project/Task Management Tools)
• Reliability, responsiveness, and willingness to learn
• Ability to work collaboratively within a team
• Diploma or degree in Business Administration/Management or any related field.
• Experience in administrative or support roles.

Main Responsibilities/ Key Duties

• Provide administrative and logistical support to operations and team leads
• Assist in coordinating meetings, including scheduling, documentation, and follow-ups
• Maintain and update records, trackers, and shared documents
• Support communication flow across teams (emails, updates, reminders)
• Assist in onboarding processes (e.g., sharing resources, granting access)
• Monitor assigned tasks and follow up on action points
• Ensure proper filing and organization of operational documents
• Support implementation of processes and workflows
• Assist in resolving minor operational issues and escalate when necessary
• Provide general support to ensure smooth daily operations

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the CIC’s build phase. It carries real responsibility for data integrity and donor relations.
• Formal qualifications are not required, but desirable.
• Essential equivalent experience mandatory.

Next Steps:
Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.