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Job description

Head of Digital & IT - VOLUNTEER ROLE

MINDSET Charity: Architecting a National Movement for Men’s Wellbeing

MINDSET Charity is a brand new, ambitious UK-based start-up organisation dedicated to supporting men on their mental wellbeing and self-improvement journey. We aim to become a leading, beloved, and recognised charity that provides activities, events, and projects that bring men together, spread joy, build community spirit, and offer a non-judgemental space to learn, grow, and talk.

We are seeking a technically proficient, strategic, and highly committed Head of Digital & IT to design, build, and manage the essential technological infrastructure and digital platforms required for our national scale and impact.

The Opportunity: Build the Digital Backbone and Future-Proof Our Operations

This is a foundational, expert-level volunteer role that is essential for both the internal efficiency and external reach of MINDSET Charity. You will be responsible for establishing the entire technological ecosystem—from secure internal communication and data management to a user-friendly public presence. You will work closely with the CEO, the Founder, and all Heads of Department. We are looking for a pioneering technical leader ready to commit their expertise to creating a secure, scalable, and effective digital environment.

Key Responsibilities (What You Will Design & Implement)

1. Digital Strategy & Infrastructure (Immediate Focus):

  • Technology Roadmap: Develop and execute a foundational IT strategy outlining the necessary hardware, software, cloud services, and digital tools required to support all departments (Programmes, Fundraising, Communications, Governance).

  • Website & Digital Platforms: Oversee the selection, build, and maintenance of the charity's website and core digital platforms, ensuring they are accessible, secure, and aligned with our brand and mission.

  • Internal Systems: Establish robust and cost-effective internal communication, collaboration, and document management systems (e.g., cloud storage, shared drives, communication tools).

2. Data Security & Compliance:

  • Data Protection (GDPR): Work closely with the Head of Governance to design and implement IT policies and security protocols that ensure full compliance with GDPR and charity best practices regarding data handling.

  • Cyber Security: Implement foundational cyber security measures (e.g., firewall, multi-factor authentication, secure data backups) to protect sensitive beneficiary, donor, and internal operational data.

  • Database Selection: Advise on and potentially implement a Customer/Constituent Relationship Management (CRM) system suitable for tracking beneficiaries, volunteers, and donors (working closely with Fundraising).

3. Technical Support & Scalability:

  • IT Support Framework: Design a simple, scalable framework for providing technical support and managing IT assets for the growing team of volunteers and future staff.

  • Digital Accessibility: Ensure all digital platforms and technologies are designed for optimal accessibility to a wide range of users, including men who may be experiencing mental health challenges.

  • Innovation: Research and recommend digital tools and innovative technologies that can enhance service delivery, impact measurement, and operational efficiency as the charity scales nationally.

Your Essential Skills & Experience

  • IT Leadership: Proven experience (volunteer or professional) in a senior IT, Digital Strategy, or Technical Management role.

  • Infrastructure Design: Direct experience setting up and managing cloud-based IT infrastructure, internal networks, and digital platforms from a zero base.

  • Security & Data Compliance: Deep knowledge of cyber security best practices, data management, and the legal requirements of GDPR and data protection, ideally within a charity context.

  • System Integration: Experience evaluating, selecting, and integrating core business systems such as CRM, accounting software, and internal collaboration tools.

  • Vendor Management: Ability to source, negotiate with, and manage external IT contractors, web developers, and software vendors effectively.

  • Commitment: The Head of Digital & IT role requires a significant, regular, and sustained time commitment (to be discussed) to build this crucial, high-stakes infrastructure.

Why Join MINDSET Charity?

  • Build from Scratch: This is a rare opportunity to design and implement a fit-for-purpose, modern technological stack that will define our efficiency and reach.

  • Enable Impact: Your work provides the critical digital pathways needed for men to access support and for the charity to operate effectively and securely nationwide.

  • Strategic Influence: Work directly with the executive team, ensuring technology is an enabler of the mission, not a barrier.

If you are ready to build the robust digital backbone for a national movement for men's wellbeing, we want to hear from you.

To Apply: Please submit your CV and a comprehensive covering letter detailing your relevant experience, your proposed approach to initial IT setup and security, and why the mission of MINDSET Charity resonates with you.

MINDSET Charity

Supporting Men Through Their Mental Wellbeing and Self Improvement Journey

Posted by
MINDSET Charity View profile Organisation type Non Charity Employer
Posted on: 20 November 2025
Closing date: 29 December 2025 at 12:00
Job ref: Head of Digital & IT 2025/01
Tags: IT, Project Management, Business Development, Digital, Business Intelligence, Compliance / Quality, Content Writing / Copywriting, CRM, Data Analysis, Data Protection, Database Management, Design, Insights, Internal communication, Investigation, Logistics, Mentoring / Coaching, Monitoring and Evaluation, Programme Management, Governance / Management

The client requests no contact from agencies or media sales.