Volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.
Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.
The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.
Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed.
Why volunteer with us?
-
Make a difference - you will volunteer directly with victims and witnesses.
-
Gain skills and experience - you will receive training on how to provide practical and emotional support.
-
Join our community - you will be part of a large community of over 2,000 volunteers and staff.
-
Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
What do we ask of you?
In order to join us as a Witness Service Volunteer, you must:
-
Be 18 years of age or over.
-
Be able to volunteer for at least 1 day per week, for at least 12 months.
-
Undertake training - this includes virtual training days as well as completing online learning modules.
-
Undertake an enhanced DBS check & be part of the DBS update service.
-
Be able to provide two satisfactory references.
-
Have an active email address that you are comfortable using in order to engage with VS communications.
Diversity Matters
-
VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
-
VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
-
We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a difference to a young person’s life?
Do you have 1- 4 hours per month to spare?
We urgently require volunteer befrienders to be a positive role models for young people living in care. So why not volunteer as a mentor/befriender for NYAS as an Independent Visitor for children and young people in care.
As a volunteer you will:
* Have fun, take young people on outings and maybe share a hobby, sport or interest
* Offer support and a listening ear and be a positive influence in a young person’s life and help build self- esteem and confidence
* You don’t need any special qualifications
We are looking for reliable and dependable people from all walks of life.
We will provide training and on-going support. We will pay expenses to a set limit.
Here is what some of our young people and volunteers have to say about this rewarding role:
I like how my Independent Visitor isn’t anything to do with social services and is here to support me not to judge.
They have boosted my confidence, now I feel like when I go places I can just relax and have fun.
My young person always looks forward to me coming, they have had such a disjointed life, I am a stable figure in their life and this has to be important for them as everything else changes around them a lot.
If you feel you would suit this role, please get in touch.
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Production Assistant
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel.
Join us in leading positive change!
Role Overview
As a Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre and production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.
Main Responsibilities
-
Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content and invite guests when necessary.
-
Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.
-
Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.
-
Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.
-
Organize and manage all production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.
-
Act as a point of contact between the pre/production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pr/production tasks.
Essential
-
Provide production assistance as needed (e.g. props, crafty, runner duties)
-
Good interpersonal skills with ability to get on with people at all levels.
-
Strong organizational and time management skills.
-
Excellent written and verbal communication abilities.
-
Creativity and attention to detail in script writing and stage setting.
-
Experience in camera set-ups for live events /ob-doc /scripted content
-
Appropriate DIT practices for media management
-
Working knowledge of audio production and basic audio set-ups for live events and recorded audio.
-
To show professionalism at all levels and in all environments
-
Proficiency with Google Workspace/Microsoft Office
-
Working knowledge of file codecs and wrappers
-
Digital Asset Management (Utilising enterprise versions of Google Drive etc)
-
Coordinating the activities of writers, directors, managers, actors, and other personnel throughout the production process
Desirable
-
Committed to working with the community with a passion for helping others less fortune
-
1 + years of production in broadcast and film
-
Understanding of broadcast acquisition standards for file deliveries
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values, and the impactful work we do to make a difference in our community.
Join us in leading positive change!
The objective of the role is to:
- Assist with audio set-up for the commentary station
- Mix levels both on the audio mixer and ATEM Mini to get the best broadcast sound possible both from commentary microphones and venue mics
- Advise on best practices to get the best possible audio for the broadcast
- The ideal candidate will work in our Kingston office setting up microphones, doing sound checks and audio mixing before livestreamsand monitoring and adjusting audio during livestreams.
Essential Skills and Experience:
- Experience with USB microphones
- Experience with multimic setup
- Experience with audio mixing and audio mixing software
Preferred Skills and Experience:
- Previous broadcast, live streaming, or podcast recording experience
- Knowledge and experience of OBS and use of ATEM Mini.
- Show professionalism at all levels and in all environments
- Be a strong team player
- Well organized, pro-active, self-starter and able to deliver tasks efficiently.
- Good time-management skills
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Volunteer – Hampshire Hub
Thank you for your interest to become a Fundraising Volunteer at Cats Protection!
Our brand-new Community Fundraising Hub is here to support you in this role, so there's never been a better time to get involved!
This role covers the Hampshire area.
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
This is a really flexible role, you can choose what you’d like to get involved with, for example:
- face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations
- marketing. Spreading the word about our fundraising activities, for example on social media and with the local press
- completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork
● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement
Time expectation
This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Applicants will be required to complete an application form.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.
As a Badger Sett Lead, you will be responsible for the overall management of your St John Ambulance Youth unit. You will do this by leading weekly meetings, organising other youth development activities and actively participating in the recruitment, training and retention of the young people and volunteers in your unit. You will ensure that they have a positive and rewarding experience in St John Ambulance, by equipping them with the necessary skills to fulfil our vision; ‘Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.’
This role is ideal for someone who has some management experience and wants to enhance their skills while doing invaluable work. This role is exempt from the provisions of the Rehabilitations Offenders Act.
We are looking to run a volunteering selection and interview in person or via MS Teams as applications are received.
If you are successful you will need to undertake induction & training for the role.
- Welcome Event (Induction) - April, details of times, venue, etc tbc.
- Training for role - Youth leader training and safeguarding training required, several courses are available locally and nationally. Details of course including dates, time & venue tbc.
Closing date for these opportunities is: 13/03/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.
As Cadet Group Lead, you will be responsible for the overall management of your St John Ambulance Youth unit. You will do this by leading weekly meetings, organising other youth development activities and actively participating in the recruitment, training and retention of the young people and volunteers in your unit. You will ensure that they have a positive and rewarding experience in St John Ambulance, by equipping them with the necessary skills to fulfil our vision; ‘Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.’
This role is ideal for someone who has some management experience and wants to enhance their skills while doing invaluable work. This role is exempt from the provisions of the Rehabilitations Offenders Act.
- For this role you will be short listed, interviewed and inducted, details of times, venue, etc tbc.
If you are successful you will need to undertake induction & training for this role.
- Welcome Event (Induction) - XXXXXXX details of times, venue, etc.
- Training for role - Details of course including dates, time & venue tbc.
Closing date for these opportunities is: 04/03/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.
As a Cadet Group Lead, you will be responsible for the overall management of your St John Ambulance Youth unit. You will do this by leading weekly meetings, organising other youth development activities and actively participating in the recruitment, training and retention of the young people and volunteers in your unit. You will ensure that they have a positive and rewarding experience in St John Ambulance, by equipping them with the necessary skills to fulfil our vision; ‘Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.’
This role is ideal for someone who has some management experience and wants to enhance their skills while doing invaluable work. This role is exempt from the provisions of the Rehabilitations Offenders Act.
For this role you will be shortlisted, interviewed and inducted.
If you are successful you will need to undertake induction & training for this role.
- Welcome Event (Induction) - Induction details will follow a successful interview.
- Training for role - details of course including dates, time & venue tbc.
Closing date for these opportunities is: 04/03/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.
As a Cadet Group Lead, you will be responsible for the overall management of your St John Ambulance Youth unit. You will do this by leading weekly meetings, organising other youth development activities and actively participating in the recruitment, training and retention of the young people and volunteers in your unit. You will ensure that they have a positive and rewarding experience in St John Ambulance, by equipping them with the necessary skills to fulfil our vision; ‘Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.’
This role is ideal for someone who has some management experience and wants to enhance their skills while doing invaluable work. This role is exempt from the provisions of the Rehabilitations Offenders Act.
This Cadet Group meet on Tuesday evenings in Towcester.
We are looking to run a volunteering selection interview session from 02/04/2026. Interviews will take place in person following shortlisting, with a panel of youth team members.
If you are successful you will need to undertake induction & training for the role
- Training plan will include mentorship, First Aid for Youth Leaders, Youth Leader Principles & Fundamentals, Safeguarding and more. Details of course including dates, time & venue tbc.
Closing date for these opportunities is: 23/03/2026
To apply for this opportunity please follow the link below:
Treasurer Recruitment
Become Our Treasurer and Help Achieve a Life Unlimited.
At Cystic Fibrosis Trust, we believe in a world where everyone with cystic fibrosis (CF), can live a life unlimited, and we’re inviting passionate individuals to join us on this powerful journey.
This is more than a governance role, and it’s an opportunity to help guide strategic decisions that impact lives, influence national initiatives, and accelerate progress for a community that deserves nothing less than a brighter future.
About us
Cystic Fibrosis Trust is the UK’s leading charity dedicated to uniting for a life unlimited for everyone with CF, which is one of the most common life-limiting genetic conditions.
Our team of dedicated staff, volunteers, and Trustees works alongside people affected by CF to fund life-changing research, promote world-class clinical care, and provide essential advice and support. We champion a community that is united by strength, compassion, and hope.
Our work relies on the generous donations of our supporters.
About the role
As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.
The Treasurer oversees the financial affairs of the charity and ensures that they are conducted legally, transparently, and in line with the charity’s governing document. Working closely with the Chair, CEO, Trustees, and any staff or volunteers, the Treasurer helps safeguard the charity’s financial sustainability. This role is vital in supporting the delivery of our new Strategy and ensuring our positive impact on the lives of people with CF
About you
You will bring strong financial expertise and strategic insight to help ensure our organisation remains financially robust, well-governed and focused on delivering our mission. Your perspective will play a vital role in guiding our direction and ensuring we continue to put people with CF at the centre of everything we do.
Why Join Us?
-
Make a meaningful impact on the lives of people affected by cystic fibrosis.
-
Engage with dynamic peers who are driven, forward-thinking, passionate and purpose-led.
-
Help drive an inspirational mission that blends science, support, and community.
-
Play a critical role in shaping our strategic direction, ensuring robust governance, and championing equity, diversity and inclusion.
-
Gain valuable experience in governance and strategic planning.
-
Use your expertise to fuel lasting change.
If you are passionate about making a difference for people with cystic fibrosis, please get in touch.
How to apply?
Please download the Treasurer Recruitment Pack for more information including full role description.
Please prepare and submit the following via our applicant tracking system by Monday 16 March 2026:
-
A CV outlining your career history, including responsibilities and achievements.
-
A cover letter (max two A4 pages) explaining why you want to be a Trustee (Treasurer), what skills you can bring to the Board of Trustees and what you want to take away from this opportunity.
Interviews will take place following the application deadline, and shortlisted candidates will be notified directly. We will offer as much notice as possible to support availability.
Uniting for a life unlimited for everyone affected by cystic fibrosis. Our mission is to create a world where being born with CF no longer means a lif
The client requests no contact from agencies or media sales.
Are you passionate about making a meaningful difference?
Join us as a Trustee and help shape the future of the British Dyslexia Association.
Our Trustees play a vital role in ensuring we stay true to our mission, deliver on our charitable objectives, and continue supporting everyone affected by dyslexia. As part of the Board, you’ll guide our strategy, support and challenge our Senior Management Team, and help the organisation grow and thrive.
This is an exciting opportunity to bring your skills, insight and energy to a cause that matters.
What you’ll do
As a Trustee, you will:
- Act in the best interests of the charity and uphold the highest standards of governance.
- Help set and oversee strategy, policy, financial plans and key risks.
- Support, advise and constructively challenge the CEO and Senior Management Team.
- Ensure our work aligns with our purpose, vision and values.
- Contribute your expertise, ideas and networks to strengthen our impact.
- Prepare for and attend Board and committee meetings, and take part in key governance activities.
What we’re looking for
We welcome applications from individuals with enthusiasm, integrity and a commitment to equity, diversity and inclusion.
We are especially interested in people with experience in:
- Fundraising / business development / income generation
- Communications and marketing
- Policy and public affairs
You’ll also bring:
- Strong strategic thinking and independent judgement
- Effective communication and collaboration skills
- A genuine passion for the BDA’s mission
- A willingness to lead in line with our values
What you’ll gain
Becoming a BDA Trustee offers you the chance to:
- Make a real difference to the lives of people with dyslexia
- Develop your leadership and governance experience
- Connect with like‑minded professionals
- Experience genuine personal fulfilment by supporting a meaningful cause
This is a voluntary role, with reasonable expenses reimbursed.
Time commitment
Around 8–12 days per year, including:
- Quarterly Board meetings (mix of in‑person and online)
- Committee meetings
- Occasional away days, events and training
- Providing expert input on an as‑needed basis
We understand the need for flexibility and welcome applications from people with a range of commitments.
For more details, view the full role description.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to driving excellence and innovation? Do you have experience working within practitioners of Community Engagement?
As a Community of Practice Officer, you will play a vital role in supporting and enhancing a national community of practice. You will focus on specific activities or areas within the community, ensuring that efforts align with national standards and priorities while avoiding duplication.
As a Community of Practice Officer, you will:
- Support the Community of Practice Lead in coordinating the community.
- Focus on specific activities or areas within the community of practice.
- Assist in delivering impactful initiatives and projects.
- Foster collaboration and strengthen professional engagement.
- Champion inclusivity and provide support to community members.
- Contribute to the overall success and development of the community.
For more information about this role, please see the role description.
Welcome Event or Induction Details: Information will be provided at the Interview.
The closing date for this vacancy is the 23rd March 2026.
Since 1988, Autograph has been shaping a more inclusive future in the visual arts and beyond. We champion artists who explore race, representation, human rights and social justice through photography. Autograph’s work ensures these stories are seen and celebrated, deepening understanding of ourselves and others.
Autograph is looking for trustees to help us plan strategically so that we can amplify the local and global reach of our artists’ projects and engage as many people as possible with our mission. Trustees hold a key role in helping us to realise social change through supporting us to deliver our mission and guiding our strategic development. You would have the opportunity to meet artists, participants and partners, join events, attend exhibition launches, get to know our collection of photography, and engage with selected projects if you want to.
Do you have any of the following?
- Higher Education leadership experience in visual arts in the UK and internationally delivering multi-partner research projects.
- Legal experience in the field of civil law/human rights.
- Strategic experience in fundraising, cultivating and securing donors and patrons for arts projects.
- Financial expertise and knowledge of charitable regulation either in the arts sector or the wider charity sector.
- Knowledge and experience of property development.
And a very strong commitment to social justice and inclusion? If so, we would love to hear from you!
Voluntary
This is an unpaid, voluntary role
Term Length
Term of 4 years, with possibility of renewal
Board Meetings
Four meetings each year: two online and two at Autograph
Read more about what a charity Trustee does, the role at Autograph, and download the recruitment pack on our website.
Since 1988, Autograph has championed photography that explores issues of race, identity, representation, human rights and social justice
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.
We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.
We are currently recruiting volunteers to work on the helpline and webchat: one person covering different shifts across the week. This Floating Support role is ideal for a volunteer who is flexible and would like to help us cover gaps in our Rota, so that we can ensure all callers are able to access support.
The role will also commit to a weekly shift on Wednesdays 4pm to 6pm.
Please note that this volunteer role is only open to people who are resident in the UK.
What does the role involve?
Working within our Helpline Services, we’re hoping you’ll feel comfortable to:
· Take helpline calls (listening and speaking on the phone)
· Respond to webchats (reading on-screen messages and typing responses)
· Sending occasional emails
If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.
What training and support would you get?
Structured, online training programme which can be taken at your own pace but is likely to take you about 8-10 hours in total. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:
· Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
· We have a WhatsApp group where you can keep in touch with other volunteers.
· Volunteer Supervisors are available for one-to-one support and discussions.
· Access the training modules as many times as you want.
What would you need?
· A quiet place where you can work in privacy and not be overheard during calls
· A mobile phone or landline
· A computer or laptop
Who might enjoy this volunteer role?
You’re likely to enjoy volunteering in the Helpline Services as Wednesdays & Floating Support volunteer if you:
· Are flexible, and would be comfortable to take on shifts at short notice (we would always aim to give you between 1-month to 1 weeks’ notice where possible)
· have a genuine curiosity about people and their experiences
· are able to understand written and spoken English
· are comfortable enough to speak on the telephone
· are comfortable with basic email functions
· have good administration skills
· enjoy listening and talking to people
It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.
Other information
As a volunteer you can, of course, step back from the role at any time, although we do ask that you give us notice so that we can train someone to take over your role. However, both you and the service are likely to get most out of the opportunity if you’re able to volunteer with us for at least12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
This is a volunteer role and is unpaid.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're STAMMA. We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference. Where no-one judges us on our stammer or the way we choose to deal with it.
We will stand up for and empower those who stammer and challenge discrimination wherever we find it. We will provide support and information and fight for speech and language therapy services for those who want it. No matter how you talk, we're here for you. Join us and help the public understand that stammering is not a sign of being shy, drunk, dishonest, nervous or weak. It's simply how some of us talk.
We provide a free national helpline, email and webchat service, online resources and information, support for local groups and professional networks, for families with children who stammer, and an Advocacy Service for those who have been discriminated against because of their stammer.
STAMMA’s Helpline Services include our phoneline, webchat and email support services and are a hugely important part of STAMMA’s work. This is frontline stuff, responding to people reaching out for information and support. It’s a great opportunity to spend time chatting with people who stammer, as well as their parents, grandparents, teachers and employers, taking the time to make space to listen and to value what they have to say. Where appropriate we then signpost people to useful information, support and services.
We use a virtual call centre which means you can take calls and webchats from home, using a desktop or laptop computer.
Our helpline is manned by our amazing volunteers from 10am - 2pm (our morning shift), and from 4pm - 8pm (our evening shift), Monday to Thursday. We are looking for dedicated volunteers who can commit to one of the following shifts on a weekly basis:
Wednesday 10:00 to 14:00
Thursday 10:00 to 14:00
We think that you (and our callers!) will get the most out of this opportunity if you're able to volunteer with us for at least 12 months or more. By gradually learning and developing your confidence in the role, you can have the biggest impact.
About the role
Working within our Helpline Services, we’re hoping you’ll feel comfortable to:
- Take helpline calls (listening and speaking on the phone)
- Respond to webchats (reading on-screen messages and typing responses)
- Sending occasional emails
If you wish to, you can also be linked to an area of project work. That way, if the helpline services are quiet during your shift, you can get involved in other areas of STAMMA’s work. Project work is likely to involve reading and reviewing documents and resources, contributing to discussions and campaign ideas, and helping develop new resources.
We provide structured, online training that you can complete at your own pace, but is likely to take about 8-10 hours in total to complete. Following the training, you’ll have practice helpline calls and webchats. If you feel ready after that, you’ll start working in the helpline services. Ongoing support includes:
- Monthly helpline services meetings where you can meet other helpline volunteers. These monthly meetings include a short training session and discussion where we share and learn from our experiences of different calls and webchats.
- We have a WhatsApp group where you can keep in touch with other volunteers.
- Volunteer supervisors are available for one-to-one support and discussions.
- Access the training modules as many times as you want.
Who are we looking for?
You’re likely to enjoy volunteering in the Helpline Services if you:
- have a genuine curiosity about people and their experiences
- are able to understand written and spoken English
- are comfortable enough to speak on the telephone
- are comfortable with basic email functions
- have good administration skills
- enjoy listening and talking to people
It’s not essential to stammer yourself if you’re interested in working in our helpline, but it can be an advantage if you do, or if you are the parent of a child who stammers. Many of our callers find it really helpful to know that they’re speaking to someone who really ‘gets it’ and who has that personal insight into some of the issues and questions they have.
This is a volunteer role is remote, so you will need access to:
- a quiet place where you can work in privacy and not be overheard during calls
- a mobile phone or landline
- a computer or laptop
What can you gain from this opportunity?
This is a wonderful opportunity to join a small and friendly team! We'll make sure you're supported in every step of your journey, and you'll get to meet some inspiring people. You'll gain skills that you'll be able to use in all areas of your life and build experiences for your CV. Most importantly, you will make a real difference in the lives of people who stammer.
How to apply
To apply, please fill in our volunteer form that is linked to this opportunity.
We are dedicated to making sure our roles are accessible and open to all. If you have any questions, please don't hesitate to reach out to us.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.




