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Pride Mutual Aid and Support, Remote
Unpaid role, expenses paid
Posted today Apply Now
Pride Mutual Aid and Support, Remote
Unpaid role, expenses paid
Posted today Apply Now
Pride Mutual Aid and Support, Remote
Unpaid role, expenses paid
Posted today Apply Now

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Pride Mutual Aid and Support
Remote
Unpaid role, expenses paid
Voluntary

Using Anonymous Recruitment

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Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Volunteer Opportunity: Customer Service Agent

Are you friendly, approachable, and passionate about helping others? We’re looking for a Volunteer Customer Service Agent to provide excellent support and ensure a positive experience for everyone who interacts with us.

Role Overview:
As a Customer Service Agent, you will be the first point of contact for enquiries, helping to provide information, resolve issues, and support our community. This role is ideal for someone who enjoys communicating with people and delivering high-quality service.

Key Responsibilities:

  • Respond to enquiries via email, phone, or social media

  • Provide accurate information about services, events, and activities

  • Assist in resolving questions or concerns in a professional manner

  • Maintain clear and accurate records of interactions

  • Support general administrative tasks as needed

  • Work closely with the team to ensure a consistent and positive experience

What We’re Looking For:

  • Excellent communication and interpersonal skills

  • Friendly, patient, and empathetic approach

  • Good problem-solving abilities

  • Strong organisational and time management skills

  • Basic IT skills and confidence using digital platforms

  • Ability to work independently and as part of a team

What You’ll Gain:

  • Practical experience in customer service and support

  • Development of communication and problem-solving skills

  • Enhanced confidence in handling a variety of enquiries

  • A valuable addition to your CV

  • Opportunity to make a positive impact within the community

Time Commitment:
Flexible, with regular weekly availability preferred.

Location:
REMOTE - UK ONLY

Help us create a welcoming and supportive experience for everyone we serve.

Organisation
Pride Mutual Aid and Support View profile Organisation type Non Charity Employer

Our Mission is to support LGBTQ+ Individuals facing homelessness and Financial hardship.

Posted on: 11 April 2026
Closing date: 30 April 2026 at 06:41
Tags: Advice / Information, Advocacy, Customer Service, Autism, Customer support, Homelessness, LGBTQ