Head of Volunteer Programme & Culture (Remote, UK) - (Volunteer Role)

Head of Volunteer Programme & Culture (Remote, UK)

MINDSET Charity: Empowering Men, Building Community

MINDSET Charity is a new, ambitious UK-based organisation dedicated to supporting men on their mental wellbeing and self-improvement journey. We will provide activities, events, and projects that bring men together, spread joy, build community spirit, and offer a non-judgemental space to learn, grow, and talk.

We are seeking a visionary, experienced, and passionate volunteer leader to design, build, and run the engine of our organisation: our remote volunteering programme.

The Opportunity: Build the Foundation

This is a high-impact, strategic volunteer role for someone who wants to leave a lasting legacy. You won't just be managing volunteers; you will be defining the culture, systems, and success model for all of our remote teams across the UK.

We are looking for someone who can step in and immediately begin structuring a world-class remote volunteering programme from the ground up.

Key Responsibilities (What You Will Build & Lead)

1. Programme Strategy & Design:

• System Development: Design and implement all necessary digital systems, databases, and processes for seamless remote volunteer management (e.g., application tracking, hour logging, communication hubs).

• Policy & Procedure: Create a robust suite of volunteer policies, including the Volunteer Handbook, Safeguarding Protocols, Confidentiality Agreements, and Code of Conduct.

• Training Framework: Develop comprehensive role-specific training modules to ensure every volunteer has the skills and knowledge to be successful and feel confident in their role (especially around sensitive topics and signposting).

2. Recruitment & Management:

• Full Cycle Leadership: Lead the entire volunteer lifecycle, from crafting compelling recruitment adverts and screening applications to conducting onboarding sessions and managing off-boarding.

• Motivation & Retention: Develop and implement strategies for continuous volunteer engagement, recognition, and motivation, ensuring high retention rates.

• Performance & Support: Create a supportive framework for check-ins, performance monitoring, and providing necessary support to remote volunteers.

3. Culture & Community:

• Family Culture: Act as the chief advocate for a positive, exciting, and family-like team culture where every remote volunteer feels connected, valued, and non-judgementally supported.

• Communication: Oversee all internal volunteer communications and lead regular virtual team meetings and social events to foster community spirit.

Your Skills & Experience

• Proven Experience: Demonstrated experience (volunteer or professional) in designing, implementing, and managing a successful volunteer programme, HR function, or large remote team.

• Strategic Thinker: Ability to translate the charity’s mission into actionable, scalable, and compliant people processes.

• Policy Acumen: Solid understanding of best practice in compliance, safeguarding, and people management (experience with UK charity regulations is a major plus).

• Tech Savvy: Highly proficient with digital tools essential for remote work (e.g., CRM/databases, Slack/Discord, Google Workspace/Microsoft 365).

• Leadership & Empathy: Exceptional leadership skills with a deep understanding of motivation, emotional intelligence, and non-judgemental communication, aligning with MINDSET's values.

• Time Commitment: Ideally able to commit a set number of hours per week (to be discussed) to drive this programme forward during its critical initial phase.

Why Join MINDSET Charity?

• Maximum Impact: This is your chance to build something from scratch and directly impact how thousands of men across the UK receive support.

• Autonomy: We offer significant autonomy to design the programme you know will work best.

• Purpose: Be part of a passionate, mission-driven team dedicated to tackling a vital social issue: men’s mental wellbeing.

If you are ready to be the architect of our people power and build an unforgettable culture, we want to hear from you.

To Apply: Please send your CV and a brief covering letter outlining your relevant experience and why the mission of MINDSET Charity resonates with you.

MINDSET Charity

Supporting Men Through Mental Wellbeing and Personal Growth