Charity Shop Assistant Volunteer

Peaceful Place is a specialist dementia charity supporting people to remain active, independent and connected to their community.  We focus on abilities, not limitations, helping every person who attends our day centre continue to live a meaningful and fulfilling life.

We are looking for volunteers to help in our busy charity shop in Southend.  Funds from our charity shop go directly towards supporting the activities provided at our day centre.

In this role, you will engage with visitors, assist with daily shop operations, and help create a welcoming environment for all.  Your enthusiasm and dedication will directly contribute to the success of our charity shop, making a positive impact in the community while gaining valuable experience in customer service and retail operations.

Duties of this role:

• Greet customers warmly and provide friendly, helpful assistance throughout their visit.
• Assist with sorting, pricing, and displaying donated items to ensure an attractive shop environment.
• Handle cash register transactions accurately and efficiently, including processing sales and card transactions.
• Maintain cleanliness and organisation of the shop floor and display areas.
• Provide excellent customer service.

Join us as a charity shop assistant volunteer to make a meaningful difference while developing your skills in customer service and retail.  Your contribution will help us serve our community better and foster a welcoming environment for all visitors.

We are open Monday - Saturday and are looking for help at the following times:

• 9.30am - 1pm
• 1pm - 4.30pm

We will refund out of pocket expenses relating to travel.