Change a Life with Just 30 Minutes a Week over the telephone

 Volunteer Opportunity: Change a Life with Just 30 Minutes a Week 

Are you friendly, chatty, and committed to making a difference?

We’re looking for volunteers to give just 30 minutes a week from home to speak with older people (aged 75+) who are feeling isolated and lonely. These weekly phone calls have been proven to transform lives - not just for those receiving them, but for volunteers too.

You’ll receive full training and ongoing support from Re-engage, a charity dedicated to reducing loneliness among older people.

If you’re interested in becoming one of these special volunteers, please get in touch - I’d love to hear from you

Become a Call Companion

Our Call Companion service connects a volunteer with an older person, aged 75 or over, who is experiencing loneliness and isolation. As a Call Companion volunteer, you’ll make a regular phone call, typically once a week, to foster friendship, enjoyment and conversation.

This role description sets out the aims and expectations of the role, your responsibilities and Re-engage’s commitment to supporting you as a volunteer.

Your role:

• Call the older person you’ve been matched with for approximately 20-30 minutes, usually once a week.
• Provide companionship over the phone by talking about interests, experiences and by providing a listening ear.
• Maintain the boundaries set out in our training and report any concerns to Re-engage.
• Keep your knowledge and training up to date by reading our volunteer newsletter – Re-engage Matters – sent monthly by email.

To become a Call Companion you’ll need to:

• Complete an induction – you might choose to attend a group induction or watch our pre-recorded video.
• Submit an ID check – you’ll need either a passport, driving licence, national insurance number or national identity card to do this.
• Provide a character reference – your referee can be an employer, a colleague, a friend, neighbour or community representative.
• Complete online training – these modules will help you get the most out of the role and take approximately one hour to complete.

Practical details:

• A flexible, homebased volunteering role that fits around your availability.
• No personal details are ever shared with your match, with calls made via our secure befriending platform.
• To keep our services free for older people, we can’t pay expenses for this role.
• You’ll be over 18 and able to commit to 12 months of volunteering (approximately 26 hours over a year).