Volunteer roles

Are you passionate about health justice, and do you have a strong background in financial management? Medact is looking to fill the position of Treasurer for our Board of Trustees. 

About Medact

Medact organises the health community to work towards a world in which everyone is able to live healthy, dignified lives, supported by political and economic systems that centre health justice. Our priority work areas are some of the most pressing threats to health and wellbeing, including ending state violence, housing & energy justice, and migrant access to healthcare. Medact seeks systemic solutions to major social problems, and is unafraid to hold decision-makers to account. We launched our new five-year strategy at the end of 2025, embedding our vision for how we win and how we grow.

We’re member-led, and our membership spans a range of people who work in health, including nurses, doctors, midwives and clinical researchers, as well as people from the wider health community.

About the role

As a Trustee, you will provide guidance, governance and final sign-off on major decisions on behalf of our membership. As Board members, our Trustees are collectively responsible for the governance of the organisation in line with the requirements of the Charity Commission. Trustees also contribute to the development of Medact's strategy and participate in a range of other activities to support the Director and staff with our work.

As Treasurer, you will monitor the financial administration of the charity and report to the Board of Trustees on its state of financial health to provide the board with the confidence and knowledge to better make strategic decisions. The Treasurer will ideally be available to work with the Executive Director and fellow Trustees between Board meetings to deal with issues which may arise. Key responsibilities include:

• Liaise with ED and Trustees to ensure the financial viability of the organisation’s strategy

• Advise on the financial implications of Medact’s strategic plan

• Present Medact’s financial position and broader context at Board meetings

• Support the Head of Finance with the production of an annual budget

• Ensure that the Board is aware of its financial duties and responsibilities and the need to comply with all legislation

• Take a lead in interpreting financial data to fellow Board members

• Provide oversight and guidance where necessary of accounts prepared for funders and  relevant statutory bodies

• Oversee the appointment of auditors and review on a regular basis

• Act as countersignatory on charity cheques and some applications to funders, approve payments on banking systems, and spending approval in accordance with financial management processes

• Ensure that all financial policies, procedures and the appointment of external financial advisors are reviewed on a regular basis

Acting as a Trustee is a voluntary role but reasonable travel expenses can be paid. 

Who we are looking for

Essential:

• Good background in financial management and analysis, gained through paid or unpaid experience

• Able to communicate financial information clearly and to people with different levels of financial and data literacy 

• Knowledge and experience of finance practice relevant to voluntary and community organisations

• Knowledge of accounting processes, tools and procedures

• High proficiency in Excel/Google Sheets, Powerpoint/Google Slides for analysis and presentation

• Commitment to Medact’s vision, purpose and culture and its way of working

• Understands and accepts the legal duties, liabilities and responsibilities of Trustees, and the difference between governance functions and management functions 

• High level of integrity and sound judgement

• Able and willing to devote the necessary time to the role

Desirable:

• Lived experience of being part of one of the communities Medact’s work seeks to support

• Awareness and understanding of the campaigning world and the health community’s role in it

Timeline

Applications for the position of Treasurer are open until 9am on Monday 9th March. 

We aim to interview in March. Please let us know when applying if you are unavailable during this period.

We aim to co-opt the successful applicant to the Board at the next Board meeting in April 2026.

Are you passionate about health justice? Medact is seeking a new Chair of the Board to help oversee our governance and support our work.

About Medact

Medact organises the health community to work towards a world in which everyone is able to live healthy, dignified lives, supported by political and economic systems that centre health justice. Our priority work areas are some of the most pressing threats to health and wellbeing, including ending state violence, housing & energy justice, and migrant access to healthcare. Medact seeks systemic solutions to major social problems, and is unafraid to hold decision-makers to account. We launched our new five-year strategy at the end of 2025, embedding our vision for how we win and how we grow.

We’re member-led, and our membership spans a range of people who work in health, including nurses, doctors, midwives and clinical researchers, as well as people from the wider health community. 

We are now looking for a new Chair of our Board of Trustees. If you share our vision and passion, why not join our Board and help us fight for health justice?

About the role

Our Board of Trustees provides guidance, governance and final sign-off on major decisions on behalf of our membership. Trustees are collectively responsible for the governance of the organisation in line with the requirements of the Charity Commission. Trustees also contribute to the development of Medact's strategy and participate in a range of other activities to support the Director and staff with our work.

There are four planned board meetings per year, which are hybrid, and it is expected that each Trustee will attend most Board meetings. Trustees are also sometimes asked to give their views or sign off on issues between Board meetings if an issue cannot wait. It is hoped that each Trustee will have the capacity to use their unique skills to support the team more broadly with Medact’s work.

As Chair, you will support the Executive Director and staff to help build on our achievements and realise Medact’s vision. You will work with fellow Trustees to make up a strong and effective Board governing the Charity. 

Acting as a Trustee is a voluntary role but reasonable travel expenses can be paid. 

Who we are looking for

Our current Board brings a broad range of skills, but we recognise that we do not yet reflect the diversity of the health community. There are also specific types of experience and expertise we would like more of on the Board. In particular, we are looking for potential Trustees with one or more of the following attributes:

• Lived experience of an issue that Medact campaigns on, for instance the Hostile Environment, the health impacts of economic or housing injustice, the health impacts of armed conflict or UK security policies

• Experience as a frontline health worker of any sort, preferably current

• Legal and safeguarding expertise

• Fundraising expertise, particularly individual giving or major donor fundraising

• Human resources expertise

As Chair, you will be actively networked within the health community or broader social justice movement and highly experienced in governance or strategic leadership of a charity or NGO. You will have the skills to line-manage the Executive Director. And you will have the ability to advocate on behalf of Medact’s work, as well as helping to build the membership and public image of the organisation. 

We hope all Trustees will: 

• Share our vision for a fairer and safer world, and our analysis of the transformational change needed to get closer to it

• Approach Board discussions and conversations with the team with an open mind, able to listen to and genuinely engage with others’ views

• Display collaborative behaviours which promote harmony and good team working which supports Medact to be an effective, well-governed organisation

Previous experience on a charity board or in another governance role is useful but by no means essential. If you are interested in becoming a Trustee but aren’t sure you have the right skills and experience, or would like an informal conversation with an existing board member before applying, please get in touch.

Timeline

Applications are open until 9am on Monday 9th March. 

We aim to interview candidates in March. Please let us know when applying if you are unavailable during this period.

t St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.

Training is included in the role for responsibilities; the selected candidate is expected to attend all relevant meetings

If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

Closing date for these opportunities is:  08/02/2025

To apply for this opportunity, please follow the link below

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.

Youth club takes place at Furzedown Youth Centre. Welham Rd, London SW16 6TJ

About the role:

As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.

Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.

Tasks and responsibilities:

· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements:

To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Wednesday evenings for a minimum of six months;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.

Desirable:

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Volunteer Title:Children’s Advocacy Helpline Volunteer

Location: Coram Campus, Bloomsbury, London

Volunteer time commitment: minimum 1 day a week for minimum of 1 year post training period (travel expenses paid up to £10 and lunch up to £5)

Number of Positions: 10

Helpline Opening Hours: Monday - Friday 10:00 am–18:00 pm

Our volunteers champion the rights of young people in care and on the edges of care, support them to access advocacy and make their voices heard. Training is provided. Whether you are currently studying, recently graduated, working part-time, retired or between jobs, volunteering with Coram Voice is a great opportunity to make a difference at the same time as gaining experience of working for a national children’s rights charity.

Our Helpline Supervisors will support you to develop valuable advocacy skills and knowledge of children’s rights and we offer specialist training and resources to prepare for you for the role. You will be joining a team that provides quality support to young people in a friendly and supportive environment.

Our volunteer team is integral to our service and we could not provide the service we do without them, particularly in terms of the support we offer to homeless children.

We believe this role will be of particular interest to anyone looking to develop a career involving giving advice, advocacy, children’s and human rights, legal work, social work or youth work; or for professionals in those fields who want to use their experience to support the work of a children’s charity.

We would be grateful if you could tell us how you meet the person specification in your supporting statement as we can only take forward applications that clearly demonstrate they meet it. Please also confirm that you are in a position to volunteer 1 day a week for a year.

Deadline: 23rd February 2026 - Interviews: Throughout February and March

All posts are subjected to an Enhanced Disclosure and Barring Service check and successful candidates will not be able to work unsupervised with children or young people until the completion of this process.

Coram is an equal opportunities employer and welcomes applications from all sections of the community. 

We ask that recruitment agencies do not contact us in relation to this position.

We have chosen to recruit directly as this helps us to minimise our recruitment costs, ensuring that funds are not diverted from the children and young people we help

Registered Charity No. 312278.

St John Ambulance is seeking an inspiring leader to take on the role of County Commissioner for Norfolk. This pivotal volunteer position is responsible for leading St John’s work across Cheshire, driving community engagement, and supporting volunteers to deliver life-saving services. As County Commissioner, you will: Lead and motivate local teams to achieve St John’s strategic goals. Build strong partnerships with community organisations and stakeholders. Oversee safe and effective delivery of first aid, youth programmes, and fundraising activities. Time commitment: 5–8 hours per week (flexible arrangements available). Tenure: Three-year term. Support provided: Full training, mentoring, and uniform. If you are passionate about volunteering, community impact, and ethical leadership, we’d love to hear from you. 

We are committed to supporting and developing the right candidate in this volunteer leadership role, ensuring you have the tools and confidence to succeed. What we provide: A comprehensive welcome programme introducing you to the role and leadership team Training on key St John policies and safeguarding responsibilities Opportunities to develop leadership and management skills Access to mentoring for personal and professional growth Provision of ceremonial and service uniform This role includes a six-month probationary period with dedicated support to help you meet competency requirements and feel fully prepared for success.

The closing date for this vacancy is the 1st March 2026.

Independent Visitor: Mentor a young person for 2 – 4 hours per month for at least 1 year.

An Independent Visitor is usually an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as going to the cinema, bowling or just walking in the park.
The aim is to provide support, confidence, and fun experiences outside of the young person’s daily environment. If you are looking for a rewarding role with an organisation that makes a difference in young people’s lives, we want to hear from you.

About the role:
•Visit a young person monthly and become a trusted adult friend to them.
•Build a trusting, consistent and positive relationship with the child.
•Provide a child with the opportunity to try new activities (e.g., cinema, bowling, museums, nature walks, or simply having a chat) and spend time with them away from their placement. 
•Provide visit reports and feedback after visits to help us monitor and improve the service.

In return, we offer a range of benefits including:

• Make a real difference – be a positive, stable influence in a young person’s life.

• Have fun and create memories – enjoy activities while building a meaningful bond.

• Gain valuable experience – develop skills in mentoring, communication and young people’s support.

• Access to training and job opportunities – acquire knowledge and experience in a fun setting. 

• Flexible and rewarding – just a few hours a month can change a life!

You will be allocated a budget for each visit for your travel and activity.

Skills:

• Interpersonal Skills – Ability to easily build rapport and identify with young people from diverse backgrounds.

• Communication – Excellent communication skills and good report writing skills.

• Committed – Willing to commit to a child for at least one year. 

• DBS Check – We will carry out safer recruitment checks, and you will be required to have an Enhanced DBS check.

Prisoners Abroad is the only charity supporting British citizens in prison abroad, their families, and people who have returned to the UK after serving a prison sentence overseas.

We run volunteer-led support groups for family members of British prisoners that are currently detained abroad, and have a vacancy for a Family Support Group volunteer in York and the North East. The support groups may be a mixture of in person and on Zoom.

We are looking for someone with an empathy for our work, who can provide a welcoming and friendly environment for family members who have been affected by overseas imprisonment and who will enjoy being part of our team to deliver our family support work.

Join a high-performing and forward-looking governing board to play a vital role in shaping the future direction of Farnborough College of Technology.

Applications close: 9 a.m. Monday 2nd March 2026

Location: Farnborough, Hampshire

About Farnborough College of Technology

Based in Hampshire, Farnborough College of Technology (FCoT) focuses on providing industry-relevant education and training for school leavers and adults, aiming to equip them with skills for employment through A Levels, T Levels, Apprenticeships, Degrees and vocational courses.

With a key emphasis and commitment to student success, community engagement and technical excellence, the College matches modern facilities, high-quality education and experienced staff to prepare all learners for their future careers, supporting local industry needs, which aligns with employer demands and supports local economic growth.

Farnborough College of Technology is recognised for its empowering outcomes, dynamic training facilities and industry-experienced teachers, offering a wide range of courses for both school leavers and adults.

Farnborough College of Technology is more than just an educational institution; it’s a place where creativity, innovation and career growth flourish. With an aim to make an impact, inspire and develop the next generation of professionals, equipping them with the skills they need to thrive in their careers. It’s a place that excels in creating the best learning environments, delivering the highest quality of education and work experiences.

About the role

This is an exciting opportunity to join a high-performing and forward-looking governing board and to play a vital role in shaping the future direction of Farnborough College of Technology.

As a Governor, you will help guide the College during a period of growth and momentum, supporting our ambition to deliver outstanding, relevant and impactful education for students across our local and wider communities.

As a collective, the governing board is responsible for overseeing the quality of the services the College provides to students and the local community. This includes approving and monitoring the College’s annual budget and ensuring strong governance, accountability and strategic direction.

Our Board brings together people from a wide range of professional backgrounds, offering valuable industry, sector and specialist expertise. New Governors are expected to become members of the governing board and to serve on at least one committee, aligned with their skills, experience and interests.

In addition to attending scheduled meetings throughout the year, Governors are encouraged to engage fully with the College. This includes opportunities to work alongside senior leaders, visit our campuses and meet students, apprentices and staff across different departments, helping Governors gain first-hand insight into the College community.

Who we are looking for

Farnborough College of Technology is seeking Governors who are passionate about education and motivated to support our continued success for the benefit of students, employers and the wider community.

We are particularly interested in applications from experienced financial professionals, including individuals with strong technical accounting knowledge and the ability to oversee financial performance and ensure long-term financial sustainability. Candidates may come from a variety of sectors, including education, the public sector, charities, or corporate organisations.

Above all, we are looking for individuals who share our mission and values, are enthusiastic about Farnborough College of Technology and are committed to making a meaningful contribution to our future.

Peridot Partners and Farnborough College of Technology are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 2nd March 2026.

An Independent Visitor is a positive adult role model who provides support and friendship to a young person in care. You will enjoy fun activities together which will give the young person unforgettable memories and experiences. Your consistent friendship will help the young person raise their aspirations, learn new skills, build self-esteem, confidence, and resilience.

We are looking for fun, reliable, and enthusiastic volunteers from all different cultures, backgrounds, and experiences. You do not need any formal qualifications to become a volunteer, but it is helpful if you have some knowledge and practical experience of involvement with children and young people.

Children and young people who are looked after need an adult who has time to spend with them, take them on activities and be someone they can talk to and trust. You can fit your visits in around your own time and work commitments. We only ask that you can commit to a few hours once per month for a minimum of 2 years. 

We urgently require volunteers as an Independent Visitor for children and young people in care. As a volunteer you will:

• Have fun, take young people on outings and maybe share a hobby, sport or interest.
• Offer support and a listening ear and be a positive influence in a young person's life and help build self-esteem and confidence.

You do not need any special qualifications

We are looking for reliable and dependable people from all walks of life

We will provide training and on going support.

Job Type: Volunteer

Pay: £30.00 expenses limit per visit 

Schedule:

• Weekdays in school holidays
• Weekend availability needed

Age: 18 years and over?

As part of the recruitment process you will need to complete an application form, interview, enhanced DBS check, references and digital risk assessment.

We offer a full support package including induction training, online mandatory training and one to one support by your IV Coordinator throughout your volunteer journey.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.