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Crisis UK
Birmingham, West Midlands (On-site)
Unpaid role, expenses paid
Voluntary
Job description

How will I be ending homelessness?

Based in or near one of our Skylight offices, you will be supporting people to share their experiences in ways that feel comfortable to feed into our fundraising work. 

This role would support us in implementing our story processes and completing story write ups to bring real life experiences to life and show the impact of Crisis’ work to get more donors, increase awareness and challenge perceptions.  

What do I gain?

Using your skills and experience to have a direct impact on a cause you are passionate about is rewarding. Working closely with the Stories Lead will enable us to share more stories in our funding reports, communications, and projects. 

This will inspire more people to support and/or donate to Crisis to end homelessness.  

  • A professional development opportunity in a friendly and supportive charitable environment  
  • Opportunity to practice and enhance your writing and editing skills  
  • Opportunity to make new connections and networks within the charity sector  
  • A greater understanding of the structural causes of homelessness and how your volunteering supports the solutions  
  • Give back to the community by using your skills

 

What will I be doing?

As a volunteer within our Stories team, you will:

  • Support people accessing Crisis at Christmas services to share their stories through Crisis in line with best practice guidelines
  • Build relationships with lead workers and the local Skylight teams to raise awareness of stories work 
  • To support colleagues in the stories team by completing write-ups of stories from the Christmas period

Who are we looking for? 

Someone with drive, ambition, and passion to enhance our storytelling work. We welcome people from a variety of experiences and professional backgrounds with the desire to support achieving our mission to end homelessness 

  • Ability to interview individuals about their experiences sensitively and to frame follow-up questions to support individuals to build their own narratives.
  • Ability to build relationships and rapport with a wide range of people.
  • Excellent writing and editing skills.
  • Understanding of the importance of protecting the dignity of people who are sharing their stories and experiences.
  • Ability to work as part of a team towards shared goals and objectives.
  • A commitment to completing any training (including e-learning) required for the role.  
  • You will need access to your own computer and broadband/data. 
  • You will need a basic disclosure check for this role
Organisation
Crisis UK View profile Organisation type Registered Charity Company size 501 - 1000
Posted on: 28 January 2026
Closing date: 28 February 2026 at 15:34
Tags: Communications, Content Writing / Copywriting, Internal communication

The client requests no contact from agencies or media sales.