Volunteer roles for the Housing and Homelessness sector

Are you a people person? Would you enjoy helping clients with their problems, as well as developing employability skills or putting your spare time to good use? Then look no further!

Our friendly team are looking for volunteers for our Adviceline which offers the general public information to empower them to find a solution to their problems in areas such as welfare benefits, housing and debt. For more complex issues you would be arranging an appointment with our advisers who will be using the information you have already gathered from the client.

You will need to be familiar with Microsoft Word and Excel and have excellent verbal and written communication skills, as well as being non-judgemental and respect views, values and cultures that are not your own. Full training will be given.

We cover travel expenses within the boundaries of Enfield.

Interested? Great, we'd love to hear from you.

Join us as trustee to help a charity find someone a place to call home

The Bond Board is a small but ambitious charity working to reduce homelessness by helping people access and keep homes in the private rented sector. We’ve been going since 1993 and are proud of our grassroots approach, our resilience, and our impact.

We started with Bond Guarantees to help people into housing without the need for a cash deposit. Today, we also run an ethical lettings agency, bring empty homes back into use, and support people with tenancy advice, financial inclusion, refugee resettlement and more. Our services are shaped by the people who use them, and rooted in partnership and local knowledge.

We’re looking for new trustees who share our values and want to help us grow our impact. You don’t need to have been a trustee before. If you have skills and knowledge that could help us achieve our ambitions, we’d love to hear from you. We’ll make sure you’re well supported from the start, with a full induction and ongoing opportunities to learn and contribute.

We’d especially welcome applications from people with experience in:

· Finance or accountancy

· Fundraising or business development

· Property or landlord experience

· Marketing, PR or digital

· HR or legal

You’ll join a supportive, down-to-earth board and help steer a charity that’s proud to be part of regional and national partnerships, including Housing First and Changing Futures, overcoming barriers for the homeless.

Deadline: 5 June 2025

We’re especially keen to hear from women and people from ethnic minority communities, who are currently underrepresented on our board.

About Crisis

Crisis is the national charity for people experiencing homelessness. We believe everyone should have somewhere safe and warm to call home and are committed to ending homelessness. Every year we work side by side with thousands of people from all sections of our communities to help them rebuild their lives and leave homelessness behind for good.

You will contribute to ending homelessness by...

Helping us better respond to the needs of the people accessing our services. You know your community better than we do - by identifying and creating connections with a network of Eritrean organisations and community groups, such as churches and support groups, we’ll be better able to support Eritrean people who are experiencing homelessness or who are at imminent risk of becoming homeless.

Timings

Flexible, but approx. 7 hours per week – this may include evenings and/or weekends depending on the availability of community groups/organisations.

Location

Skylight London, 50 Commercial St, London E1 6LT and remote/community-based .

Responsible to

Eritrean Community Connection Volunteer Supervisor.

Core tasks

• With the Volunteer Supervisor, hold focus groups with Crisis members to identify potential contacts within Eritrean community groups and increase our knowledge and cultural awareness of the Eritrean community
• Proactively source and arrange meetings with different Eritrean community groups to:

1. Help link these organisations with Crisis so that information can be shared about the realities of homelessness in London and the work of Crisis Skylight
2. Gain valuable knowledge about cultural sensitivities so that we can improve staff awareness and better support people from the Eritrean community

Who we are looking for

To be successful in this role we’re looking for someone who:

• Is fluent in English and Tigrinya and/or Amharic and can translate and interpret between them
• Is knowledgeable about the culture and practices in the countries where Tigrinya/ Amharic are spoken
• Has the confidence and motivation to source opportunities to link with Eritrean organisations and community groups and represent Crisis independently
• Has excellent communication skills and is confident networking and talking to new people
• Has good IT skills with the ability to use email and the internet proficiently
• Is organised and reliable, non-judgemental, patient and friendly
• Is passionate about ending and preventing homelessness for people from the Eritrean community
• Understands the importance of adhering to policies and processes, including confidentiality, safeguarding, data protection and professional boundaries
• Is able to commit to the role for 6 months

What you will gain

Engaging your community with a cause you are passionate about is an incredibly rewarding experience. It is a good way to affect change at a local level, improve services and inspire others to consider how they too can take action to end homelessness.

• This is a new volunteering role, which you have the unique opportunity to help develop
• Opportunities to learn about the causes and effects of homelessness and how to engage others in the conversation
• Networking experience for a national organisation including public speaking and relationship management
• The opportunity to share your existing or develop new skills in a friendly and supportive environment
• Regular meetings to discuss how your volunteering is going and what other opportunities and training may be available to you
• Being part of a wide network of staff, volunteers and supporters all working together to end homelessness
• A reference for volunteering at a national organisation

Additional information

• Following a successful interview and references, completion of essential e-learning and training is required before starting the role
• A Crisis IT account will be issued for the role and must be used for all communications and record keeping connected with the role
• Out of pocket travel expenses and meal allowance will be reimbursed in line with our expenses policy
• We encourage people from all backgrounds to apply and particularly welcome Black, Asian and Minority Ethnic, LGBTQ+, disabled and male applicants as well as those with lived experience of homelessness as these are currently under-represented groups in our volunteer pool

Applications will be considered as they're received so we encourage you to apply as soon as possible.

The Crisis London Volunteer Fundraising Group consists of a small team of volunteers raising awareness and money for Crisis' vital services and work towards ending homelessness. The current focus of the group is preparing for and implementing the Walk to End Homelessness fundraising event, recreating an original walk held in London which led to the formation of Crisis in 1967. By joining the group you'll contribute towards inspiring local people to fundraise for Crisis while honing your skills in event management and logistics.

Group meetings are on the first Wednesday of each month in the evening with the option of attending in-person or online via Teams.

How will I be ending homelessness?

Joining a group of dedicated, passionate, empowered volunteer fundraisers to help raise the funds needed for our vital services. You will use your communications, events, and teamwork skills to deliver local fundraising events and collections in aid of Crisis.

The monies raised by your Fundraising Group will help fund services such as one to one support in finding a home or a job, helping people achieve learning goals, or supporting our Christmas events where we offer hot meals, access to essential services, and an introduction to our year-round services to leave homelessness behind for good.   

You will be inspired by our vision to end homelessness, and in turn will inspire others to act. As well as raising vital funds you will be helping us to influence your community and their beliefs, challenging the stigma around homelessness.  We need people who genuinely believe that if society works together, we can end homelessness. 

What will I gain?

• Fundraising in your local community is fun, a good way to meet people and gives a great sense of achievement.  
• You'll have lots of opportunities to learn about the causes and effects of homelessness and how to engage others in the conversation to end homelessness.  
• Fundraising and networking experience for a national organisation.  
• The opportunity to share your existing or develop new skills in a friendly and supportive environment. 
• Support from your Fundraising Group Lead to help you achieve your fundraising goals. 
• Being part of a wide network of staff, volunteers and supporters all working together to end homelessness 
• A reference for volunteering at a national organisation

What will I be doing?

• Attend regular Fundraising Group meetings to work collaboratively with the Fundraising Group lead and other members.  
• Use your skills and knowledge to play an active role in making fundraising events and activities happen.  
• Representing Crisis in your community, using your own networks to raise awareness of what needs to be done to end homelessness. This includes sharing our broader activities such as our campaigns.
• Represent Crisis by attending fundraising and engagement events organised by others. 
• Ensure group activities comply with relevant fundraising regulations and Crisis policies and procedures; including ensuring monies raised are accounted for in line with agreed financial processes.  

Who are we looking for?

• A strong team member, with a proactive positive approach to working as part of a group 
• Willing to actively participate in group meetings, contribute ideas and be active in helping to make fundraising events happen 
• Interest and experience in organising events (desirable) 
• Good communication skills, confident talking to new people and representing Crisis 
• Good organisational skills and reliability 
• Non-judgemental, patient, and friendly 
• An understanding of the importance of adhering to policies and processes. Including confidentiality, data protection principles and maintaining boundaries 
• A commitment to completing any training (including e-learning) required for the role 
• You will need access to a computer and broadband/data to undertake this volunteering role

Additional information

To provide a safe, welcoming environment for everyone we provide volunteers with a code of conduct (how we work together). This will be found within your volunteer policy sign off document. We ask all volunteers to read our policy document and always comply with those policies.

Reasonable out of pocket expenses for lunch and travel (where appropriate) will be reimbursed in line with our expenses policy.

We strive to ensure that our services are welcoming, remain relevant and are fully accessible to everyone that we help and support. We are keen to receive applications from volunteers from diverse and other marginalised communities as this helps us ensure the best experience for those that we are here to help. This includes those with lived experience of homelessness.

Unify Giving is an innovative charitable technology platform that connects donors directly with verified individuals in need. Our mobile app enables anyone to donate directly to beneficiariesm ensuring 100% of donations reach recipients while preserving their dignity and choice. We partner with established charities who verify legitimate need.

Following our successful Newport pilot, we're expanding across the UK to help more individuals experiencing hidden homelessness and other forms of vulnerability.

Role Overview

As a Charity Liaison Officer volunteer, you'll be at the heart of our mission to bridge the gap between donors and those in need. This purpose-driven role focuses on establishing and nurturing partnerships with charitable organisations across the UK, enabling more vulnerable individuals to receive direct support through our platform.

This is an opportunity to make a meaningful difference while gaining valuable experience in the charity tech sector. You'll represent Unify Giving to potential charity partners, help onboard new beneficiaries, and ensure our existing partners are up-to-date with platform developments that can enhance their work.

Key Responsibilities

• Relationship Building: Develop and maintain strong relationships with charity partners who can verify and support potential beneficiaries.
• Partnership Outreach: Identify and approach suitable charitable organisations working with homeless individuals and other vulnerable populations.
• Onboarding Support: Guide charity partners through the process of bringing verified beneficiaries onto the Unify Giving platform.
• Training & Education: Provide training to charity staff on how to use the Unify Giving platform effectively.
• Impact Communication: Gather and share success stories (while maintaining privacy) to demonstrate the effectiveness of our direct giving model.
• Platform Ambassador: Keep charity partners informed about new features and improvements to the Unify Giving platform.
• Feedback Collection: Gather insights from charity partners to help us continuously improve our service.

What We're Looking For

• Passion for addressing homelessness and supporting vulnerable individuals
• Excellent communication and interpersonal skills
• Ability to explain technology in accessible, non-technical terms
• Self-motivated with the ability to work independently
• Experience in the charity sector, social work, or community engagement (desirable but not essential)
• Understanding of homelessness issues and challenges in the UK (desirable)
• Reliable access to transportation for partner visits when needed
• Comfortable using digital platforms and mobile applications

Time Commitment

We're looking for volunteers who can commit to approximately 5-10 hours per week, with flexibility around your schedule. This can include:

• Virtual meetings with potential and existing charity partners
• Occasional in-person visits to charities in your region (dependent on distance/ travel expenses covered)
• Regular check-ins with the Unify Giving team

What You'll Gain

• Make a direct impact on addressing homelessness and supporting vulnerable individuals
• Develop professional skills in partnership building, communication, and the charity tech sector
• Gain insight into innovative solutions to social problems
• Be part of a passionate, mission-driven team
• Receive training and support from Unify Giving
• Opportunity to build your professional network across the charity sector
• Letter of recommendation upon successful completion of a 3-month volunteer period

Locations

We're particularly seeking volunteers in the following areas:

• London
• Newport
• Manchester
• Bristol
• Brighton & Hove
• Edinburgh
• Cardiff
• Other major UK cities (please specify your location when applying)

We welcome applications from people of all backgrounds and particularly encourage applications from those with lived experience of homelessness or other forms of social exclusion.

Unify Giving connects those who want to help with those who need support, ensuring direct impact while preserving dignity and choice.

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Shelter Bucket Collection – Slough Tesco Extra

Role summary

Through their ‘Taste and Tesco’ scheme, the UK’s biggest supermarket offer charities across the UK opportunities to apply for fundraising collections outside their stores. Following a successful application, this bucket collection will take outside the Slough Wellington Tesco Extra, Slough. Volunteers will be required to stand with buckets and card machines asking the public for donations.

• Availability: This is a flexible opportunity, with various shifts between 10:00 - 17:00
• Suggested involvement: Whatever works for you - you choose the shift you volunteer at!
• Location: Slough Wellington Extra, Brunel Way, Wellington Street, Slough, SL1  1XW 
• Supervised by: Community and Events Assistant

This role is based within the Community Fundraising team. If you are looking to volunteer in our shops or services, please return to our homepage to find an appropriate opportunity.

Why volunteer with Shelter?

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now. Together with individuals, in communities and across society, we will lead the way for a safe home for all. But we need your help to do it. Becoming a Community Fundraising Volunteer will give you the opportunity to take practical action and to meet other people who are passionate about tackling the housing emergency.

Skills and Experiences Required

• Passionate about joining the fight for home

Benefits of volunteering with us

• Join our fight against bad housing and homelessness and become a force for change!
• Contribute your time flexibly as and when it suits you
• Meet other volunteers locally
• Build your confidence and develop transferable skills

Learning & Development

To enable you to take part in this opportunity we will:

• Put you in contact with a Community & Events Assistant who will support you in the role
• Provide you with relevant policies
• Provide relevant induction, training and information
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Next Steps:

To apply for this role, please fill in an application. We'll then be back in touch with applicants to discuss the role further.

Please note, you will be asked to declare any unspent convictions. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.

PINT (People In Need Today)

We create awareness for people experiencing homelessness through media, publicity and projects.

We aim to create awareness for those in need via promotion of our work to the homeless and those in need through media and publicity. The aim is to show the majority that what they see and hear is an actual myth of what they see and believe homelessness is. We also highlight the fact that so much is wasted that can go to help other especially people in need around the globe.

PINT aims to highlight that awareness can be created by team work showing the world that so much gets wasted daily which can be contributed towards many that are suffering without on a daily basis. Our project has been in existence for 15 years now in that time we have grown from feeding tans supporting those in need in the community to covering a number of areas in London and the United Kingdom.

Fundraising Specialist

Volunteer Role Description (remote, unpaid)

A fantastic opportunity for the right individual to come on board and join our team in reaching our targets. Fundraising is something we have lacked and this year we are looking for that individual who can help us achieve our goals. Your role will be flexible working from home and your own boss. Experience is essential as the role will be demanding but for the right individual something that they will be familiar with. Can you set goals and deliver?

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

1-2 months

PINT (People In Need Today)

We create awareness for people experiencing homelessness through media, publicity and projects.

We aim to create awareness for those in need via promotion of our work to the homeless and those in need through media and publicity. The aim is to show the majority that what they see and hear is an actual myth of what they see and believe homelessness is. We also highlight the fact that so much is wasted that can go to help other especially people in need around the globe.

PINT aims to highlight that awareness can be created by team work showing the world that so much gets wasted daily which can be contributed towards many that are suffering without on a daily basis. Our project has been in existence for 15 years now in that time we have grown from feeding tans supporting those in need in the community to covering a number of areas in London and the United Kingdom.

Graphic Designer

Volunteer Role Description (remote, unpaid)

As a charity one of the most driving aspect is the visual impact of what people see in front of their eyes. We are looking for a graphic designer who using the content we provide turn this into eye catching images and posters that will grab the attention of the viewer. As they say a photo speaks a thousand words. Experience essential and a good knowledge of graphic and digital motions images would be perfect.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

1-2 months

PINT (People In Need Today)

We create awareness for people experiencing homelessness through media, publicity and projects.

We aim to create awareness for those in need via promotion of our work to the homeless and those in need through media and publicity. The aim is to show the majority that what they see and hear is an actual myth of what they see and believe homelessness is. We also highlight the fact that so much is wasted that can go to help other especially people in need around the globe.

PINT aims to highlight that awareness can be created by team work showing the world that so much gets wasted daily which can be contributed towards many that are suffering without on a daily basis. Our project has been in existence for 15 years now in that time we have grown from feeding tans supporting those in need in the community to covering a number of areas in London and the United Kingdom.

Business Administration

Volunteer Role Description (remote, unpaid)

We are looking for a Business Administration Volunteer with a hands on view of helping our organisation reach its goals and target. The role is administrative and require good communication skills as well as excellent grammar and knowledge of the English language. You will need to be able to evaluate, make reports and show metric details. This will include the compilation of databases. U.K. based applicants are requested but we are open to individuals that have exceptional knowledge of the U.K.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

1-2 months

Join us our Chair of the Board of Trustees

 We are seeking an inspiring Chair who will play a vital role in shaping our future.

Are you passionate about making a positive impact in the community? Do you have a strong desire to contribute your skills to a cause that matters? We invite you to become the new Chair of our Board of Trustees and be a driving force for change!

Who we are

CAYSH is a purpose driven charity, dedicated to making a difference to the lives of young people. We believe in the power of community, collaboration and transparency to create lasting change. We provide supported housing, advice and guidance to more than 100 vulnerable, homeless young people.

Our Community Interest Company has a separate board and exists to provide 24/7 concierge services to young people at CAYSH and externally to vulnerable adults with complex needs.

What we are looking for: An individual who will provide strategic guidance, support our growth and provide governance leadership. You will also support us in making a difference to the lives of young people and vulnerable adults.

While working collaboratively with our CEO, dedicated team of staff, trustees and directors you will support and oversee the activities of our organisation and have oversight of board and committee activity and decision making.

 Why you should join us as our Chair:

Impact: Be part of an organisation making a real difference to the lives of homeless young people. Leadership: Support our strategic decision-making and shape the future direction of the organisation. Fulfilment: Experience the satisfaction of knowing that your efforts contribute to positive change.

We want to work with a Chair who is an experienced trustee or director, with a career background that will raise the work of the CAYSH Group and champion our vision and mission. We endeavour to grow our organisation and particularly welcome applications from anyone who will support our business growth strategy. Commitment to safeguarding young people and vulnerable adults is essential, as well as the commitment to equal opportunities and eliminating discriminatory practice.

Time commitment:

Our Trustees and Directors provide a valuable and positive contribution, building on our strengths and ensuring our results are sustained. There are currently 9 Trustees / Directors within the Group who bring a wide range of skills, knowledge and experience to the organisation.

You will attend an average of 4 Board meetings and up to 4 Committee meetings a year, plus Trustee / Director away-days & other events, such as AGM. Meetings are held outside regular business hours and are mostly online. Events (including strategy days, AGM and service user get-togethers) usually take place at our offices in Croydon.

How to Apply: If you are ready to embark on a rewarding journey and to become the Chair of Board of Trustees with CAYSH, we would love to hear from you! Please submit a brief statement outlining your interest and the skills you bring to our organisation.

Apply now and become a catalyst for positive change! Together, let's build a better future.

A Trustee at Durham Action on Single Housing (DASH) plays a crucial role in supporting the organisation's mission, ensuring its financial health, and guiding its strategic direction.

Role Title: Trustee

Location: Durham (meetings and occasional site visits)

Reports to: Board of Trustees

Role Overview:

As a Trustee of Durham Action on Single Housing (DASH), you will work alongside other board members to provide strategic leadership and governance to the charity. Your primary role will be to ensure that DASH meets its charitable objectives and complies with legal and regulatory requirements. Trustees are responsible for overseeing the direction of the charity, ensuring financial sustainability, and ensuring effective delivery of services to individuals in need of housing support.

Key Responsibilities:

1. Strategic Leadership:
   • Work with fellow trustees to set the strategic direction of DASH.
   • Ensure that the charity’s mission is being fulfilled and that its activities align with its objectives.
   • Provide guidance and support in decision-making, ensuring that the charity stays relevant to the needs of its service users.
2. Governance & Oversight:
   • Ensure that the charity is properly governed, complies with legal and regulatory requirements, and adheres to its constitution and policies.
   • Oversee the performance of the Director and senior leadership team, offering guidance and support as needed.
   • Monitor the charity’s financial health, ensuring appropriate financial controls, budgeting, and reporting mechanisms are in place.
3. Financial Management:
   • Approve the annual budget and ensure effective use of resources.
   • Monitor and manage financial risks and help ensure the charity remains financially viable.
   • Support fundraising efforts and ensure the charity meets its financial targets and fundraising goals.
4. Advocacy & Representation:
   • Act as an ambassador for DASH, promoting its work and advocating for the needs of single housing tenants.
   • Develop and maintain relationships with key stakeholders, including local authorities, other charities, funders, and the community.
   • Provide expertise in areas such as housing, legal, fundraising, or community services to assist in achieving the charity’s objectives.
5. Risk Management:
   • Identify and assess potential risks to the charity and help develop strategies to mitigate them.
   • Ensure the charity operates within a framework that balances risk and opportunity, ensuring the safety and well-being of service users.
6. Board Development:
   • Participate in board meetings and decision-making processes, providing insight, expertise, and constructive feedback.
   • Help recruit new trustees and contribute to the development of the board, ensuring its skills and diversity align with the charity’s needs.
7. Compliance & Reporting:
   • Ensure DASH meets all legal and regulatory obligations, including Charity Commission requirements.
   • Ensure that DASH’s work is transparent and that all reports (financial, impact, and governance) are accurate and timely.

Person Specification:

• Passion for housing issues and the work of DASH.
• Strong commitment to the values and mission of the charity.
• Previous experience in a governance or leadership role, preferably within the charity sector.
• Knowledge of housing, social justice, or related sectors is desirable but not essential.
• Strong communication, organizational, and decision-making skills.
• Ability to work collaboratively and constructively with other trustees, staff, and stakeholders.
• Experience in financial oversight and risk management would be an asset.

Time Commitment:

Trustees typically meet Bi monthly , with additional subcommittee meetings and ad-hoc responsibilities. Meetings may be in-person or virtual, depending on the needs of the organisation.

Benefits:

• The opportunity to make a significant difference to the lives of individuals in housing need.
• Gain valuable experience in governance, financial management, and leadership.
• Work with a dedicated and passionate group of individuals who share a common vision.

As a Trustee of Durham Action on Single Housing (DASH), you will work alongside other board members to provide strategic leadership and governance to the charity. Your primary role will be to ensure that DASH meets its charitable objectives and complies with legal and regulatory requirements. Trustees are responsible for overseeing the direction of the charity, ensuring financial sustainability, and ensuring effective delivery of services to individuals in need of housing support.

Key Responsibilities:

1. Strategic Leadership:
   • Work with fellow trustees to set the strategic direction of DASH.
   • Ensure that the charity’s mission is being fulfilled and that its activities align with its objectives.
   • Provide guidance and support in decision-making, ensuring that the charity stays relevant to the needs of its service users.
2. Governance & Oversight:
   • Ensure that the charity is properly governed, complies with legal and regulatory requirements, and adheres to its constitution and policies.
   • Oversee the performance of the Director and senior leadership team, offering guidance and support as needed.
   • Monitor the charity’s financial health, ensuring appropriate financial controls, budgeting, and reporting mechanisms are in place.
3. Financial Management:
   • Approve the annual budget and ensure effective use of resources.
   • Monitor and manage financial risks and help ensure the charity remains financially viable.
   • Support fundraising efforts and ensure the charity meets its financial targets and fundraising goals.
4. Advocacy & Representation:
   • Act as an ambassador for DASH, promoting its work and advocating for the needs of single housing tenants.
   • Develop and maintain relationships with key stakeholders, including local authorities, other charities, funders, and the community.
   • Provide expertise in areas such as housing, legal, fundraising, or community services to assist in achieving the charity’s objectives.
5. Risk Management:
   • Identify and assess potential risks to the charity and help develop strategies to mitigate them.
   • Ensure the charity operates within a framework that balances risk and opportunity, ensuring the safety and well-being of service users.
6. Board Development:
   • Participate in board meetings and decision-making processes, providing insight, expertise, and constructive feedback.
   • Help recruit new trustees and contribute to the development of the board, ensuring its skills and diversity align with the charity’s needs.
7. Compliance & Reporting:
   • Ensure DASH meets all legal and regulatory obligations, including Charity Commission requirements.
   • Ensure that DASH’s work is transparent and that all reports (financial, impact, and governance) are accurate and timely.

Person Specification:

• Passion for housing issues and the work of DASH.
• Strong commitment to the values and mission of the charity.
• Previous experience in a governance or leadership role, preferably within the charity sector.
• Knowledge of housing, social justice, or related sectors is desirable but not essential.
• Strong communication, organizational, and decision-making skills.
• Ability to work collaboratively and constructively with other trustees, staff, and stakeholders.
• Experience in financial oversight and risk management would be an asset.

Time Commitment:

Trustees typically meet Bi monthly , with additional subcommittee meetings and ad-hoc responsibilities. Meetings may be in-person or virtual, depending on the needs of the organisation.

Benefits:

• The opportunity to make a significant difference to the lives of individuals in housing need.
• Gain valuable experience in governance, financial management, and leadership.
• Work with a dedicated and passionate group of individuals who share a common vision.

As a Trustee of Durham Action on Single Housing (DASH), you will work alongside other board members to provide strategic leadership and governance to the charity. Your primary role will be to ensure that DASH meets its charitable objectives and complies with legal and regulatory requirements. Trustees are responsible for overseeing the direction of the charity, ensuring financial sustainability, and ensuring effective delivery of services to individuals in need of housing support.

Key Responsibilities:

1. Strategic Leadership:
   • Work with fellow trustees to set the strategic direction of DASH.
   • Ensure that the charity’s mission is being fulfilled and that its activities align with its objectives.
   • Provide guidance and support in decision-making, ensuring that the charity stays relevant to the needs of its service users.
2. Governance & Oversight:
   • Ensure that the charity is properly governed, complies with legal and regulatory requirements, and adheres to its constitution and policies.
   • Oversee the performance of the Director and senior leadership team, offering guidance and support as needed.
   • Monitor the charity’s financial health, ensuring appropriate financial controls, budgeting, and reporting mechanisms are in place.
3. Financial Management:
   • Approve the annual budget and ensure effective use of resources.
   • Monitor and manage financial risks and help ensure the charity remains financially viable.
   • Support fundraising efforts and ensure the charity meets its financial targets and fundraising goals.
4. Advocacy & Representation:
   • Act as an ambassador for DASH, promoting its work and advocating for the needs of single housing tenants.
   • Develop and maintain relationships with key stakeholders, including local authorities, other charities, funders, and the community.
   • Provide expertise in areas such as housing, legal, fundraising, or community services to assist in achieving the charity’s objectives.
5. Risk Management:
   • Identify and assess potential risks to the charity and help develop strategies to mitigate them.
   • Ensure the charity operates within a framework that balances risk and opportunity, ensuring the safety and well-being of service users.
6. Board Development:
   • Participate in board meetings and decision-making processes, providing insight, expertise, and constructive feedback.
   • Help recruit new trustees and contribute to the development of the board, ensuring its skills and diversity align with the charity’s needs.
7. Compliance & Reporting:
   • Ensure DASH meets all legal and regulatory obligations, including Charity Commission requirements.
   • Ensure that DASH’s work is transparent and that all reports (financial, impact, and governance) are accurate and timely.

Person Specification:

• Passion for housing issues and the work of DASH.
• Strong commitment to the values and mission of the charity.
• Previous experience in a governance or leadership role, preferably within the charity sector.
• Knowledge of housing, social justice, or related sectors is desirable but not essential.
• Strong communication, organizational, and decision-making skills.
• Ability to work collaboratively and constructively with other trustees, staff, and stakeholders.
• Experience in financial oversight and risk management would be an asset.

Time Commitment:

Trustees typically meet Bi monthly , with additional subcommittee meetings and ad-hoc responsibilities. Meetings may be in-person or virtual, depending on the needs of the organisation.

Benefits:

• The opportunity to make a significant difference to the lives of individuals in housing need.
• Gain valuable experience in governance, financial management, and leadership.
• Work with a dedicated and passionate group of individuals who share a common vision.

Do you have experience with UK employment law as an HR Manager, HR Director or equivalent? 

Connection Support are seeking a Trustee that will support us in our vision of being a thought-leader in the prevention of homelessness, mental ill-health, and leading innovative services that prevent crises from happening. 

About us

At Connection Support, our team of staff and volunteers work alongside people to overcome life’s challenges.  We do this through our values of empowerment, collaboration, compassion and taking a personalised approach in all aspects of our work. 

We believe in a future where people are free from crisis, and effective prevention is the key. But for times when crises do happen, we’ll be there to help every step of the way. 

About the role

The trustee will support the board, the CEO the Head of HR and wider senior team with advice, guidance and sharing their experiences specifically related to: 

• Contributing to existing projects. 

• Maintaining good relationships with relevant agencies and potential partners.

• Advising on Human Resources issues affecting Connection Support staff and volunteers. 

• Assisting the tendering process for existing and new contracts. 

• Guiding the board on addressing employee needs and advising on potential strategies that enable Connection Support to grow in the sector. 

This is an exciting time to join Connection Support as we start our new three year strategy. 

Time commitment

The anticipated time commitment for a Trustee is up to a day a month. Approximately 2-3 hours per month in person, and then 2-3 hours of supporting with projects which can be from home. 

Trustee positions are not paid but travel and subsistence expenses are reimbursed.

About you

Our values are extremely important to us, so it is essential that your personal values align with ours, and you are passionate and motivated by the impact you can have by being part of Connection Support. We would also like you to have the following;

• Experience of UK employment law as an HR Professional at Manager or Director level. 

• Creating and implementing staff and organisational development programs to support career development and staff wellbeing.

• Provide guidance on a myriad of HR topics e.g.; TUPE, remuneration, benefits, disciplinary, recruitment and training. 

If you are not sure if this role is for you, we can arrange a no obligation chat with a member of the board or the CEO. 

Previous experience as a Trustee is not necessary as we provide a full induction. We pair new Trustees with an experienced member and offer training opportunities to Board members. 

How to apply

Please submit the following documents to our recrutiment department, informaiton can be found in the recuritment pack.

• We want to know why you’re interested in becoming a trustee. Please send us a cover letter or email telling is why you want to join the Board of Trustees, and your experience as outlined above. If you would like to share your experiences with us in a different way, please let us know and we are happy to support. 

• We want to know more about you! Please send us an up to date CV of your career history, key responsibilities and achievements. If you do not have a CV, you can send us an email with a summary of your experience.

• We need to know what others say about you. Please send us two professional references(only contacted with prior consent). If you have any difficulty with references, please contact us and we can discuss alternatives with you.

Interviews

Interviews will be held as suitable people apply, so we encourage you to apply as soon as possible. We reserve the right to close this advertisement early. 

If you are interested in finding out more about the opportunity and would like to discuss the role informally, please contact us and we will arrange a no obligaiton chat with the CEO or a member of the board.

Further information can be found in our Board of Trustees Recruitment Pack.