Volunteer roles

Volunteer Sunday Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for Sunday volunteers to support our reopening.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Front of House Volunteer 

Team:  Family Support Team 
Location:  The Square, 8 Woodhouse Square, Leeds, LS3 1AD 
Time commitment:  Various shifts are available to cover the position: option to cover multiple shifts welcome. 

__________________________________________________________________ 

About Candlelighters 

Each year, over 150 children in Yorkshire are diagnosed with cancer. When a child is diagnosed, lives are turned upside down instantly: not just for the child but the entire family. Getting well again can be a long and challenging journey, emotionally, physically, and financially.

Supporting children and families throughout that journey is why our charity, Candlelighters, was formed more than 40 years ago. Our mission is to bring light to every family affected by childhood cancer across Yorkshire by providing emotional, practical and financial support, as well as bringing hope, by investing in vital research to improve the outcomes and lives of children with cancer. 

Purpose of the Role and Key Activities: 

Families who have been affected by children’s cancer (including patients, parents, siblings and grandparents) can come to The Square for a coffee and a chat, as well as book and access a variety of support services, including: 

• Wellbeing Services & Activities 

• Specialist 1:1 Support 

• Family Support Groups and Events 

As a Front of House Volunteer, you will support the Family Support Worker role and the rest of the Team at Candlelighters with a variety of tasks including (but not limited to): 

• Meeting and greeting families and other visitors 

• Making drinks for families and visitors

• Answering the telephone, transferring calls and taking messages 

• Making bookings and updating our database 

• Keeping the reception area clean and tidy 

• Keeping the kitchen, meeting rooms and other communal areas clean and tidy 

• Cleaning and maintaining the coffee machine 

• Setting up rooms for meetings and events 

• Assisting the Team with other tasks and activities as required 

• Maintaining professional boundaries and adhering to Candlelighters’ policies and procedures 

• Checking stock levels and dates in Champs Pantry 

• Re-stocking refreshments and drinks 

We are looking for volunteers who: 

• Have excellent interpersonal and communication skills 

• Have experience of working in a customer service environment 

• Have excellent customer care skills

• Can communicate effectively with a variety of people 

• Are confident, friendly and approachable 

• Have a fun and positive outlook

• Are experienced in working as part of a team

• Can remain calm under pressure 

• Are proactive and able to use own initiative 

• Are hardworking, reliable and organised 

• Have good IT skills and experience of using a database 

• Can move furniture (tables and chairs) and boxes

• Can climb multiple flights of stairs 

• Can manage own emotions when working with families affected by childhood cancer 

• Can maintain professional boundaries and follow Candlelighters Policies and Procedures. 

This role is subject to an enhanced criminal record check, which is processed through the Disclosure and Barring Service (DBS).

We recognise that family members accessing Candlelighters’ services may wish to volunteer with Candlelighters. However, this role is not suitable for family members receiving support from Candlelighters. This is to ensure they are given the best possible care and support without any potential conflict of interest. Other volunteering opportunities can be found on our website.

Support and Benefits 

You can expect: 

• Thorough induction & training to give you the confidence to perform your role well and to the best of your ability 

• Opportunity to develop new and existing skills to help you beyond your involvement with Candlelighters 

• Ongoing support from the Family Support and HR teams 

• The opportunity to meet lots of new, friendly people 

• The opportunity to expose yourself to new experiences 

• Certain expenses to be reimbursed as agreed with your Volunteer Supervisor, in accordance with our Expenses policy 

• Regular reviews with your Volunteer Supervisor to help you develop in your role 

• Satisfaction in knowing you are making a valuable contribution to supporting children and families affected by childhood cancer 

• We can be a reference once you’ve volunteered for three months 

• Access to the MINDFUL EMPLOYER+ 24/7 mental health hotline 

• Charity Worker Discount card 

• Access to The Company Shop 

How to Apply

All applicants will be required to complete an application form after submitting a suitable CV. Successful candidates will be invited to interview 

Thankyou 

DIY Skills Advisers (DIYSA) Volunteer 

If you’re looking for a varied, hands-on volunteering role that makes a difference in people’s lives while supporting clients to learn new skills, then look no further than this exciting role. 

Shelter’s DIY Skills Advisers (DIYSA) help people to gain fundamental DIY skills to build a positive future in their homes after a prolonged period of homelessness, turning a house into a home. They also help people to improve and maintain their homes, often preventing eviction. Referrals to the DIYSA service can be received from both Shelter colleagues and support staff from local partner organisations. 

The DIYSA team works with individuals, sharing their skills to enable them to participate in home improvements, teaching them how to paint, wallpaper, build flat-pack furniture and gardening. As well as support for individuals, the DIY Skills Advisers run workshops across the country to bring communities together and upskill those who attend, providing clients with energy saving advice, educating them around cutting costs and improving energy efficiency in the home. 

This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to assist local people and households with a range of housing disrepairs and challenges as well as providing practical DIY guidance You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Suggested Involvement: The role is flexible, however due to the nature of the role, requires you to be available for the day, in accordance with the DIYSA’s diary. 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Birmingham, 38 The Priory Queensway, Birmingham, B4 7LA, however this is a community-based role, visiting people in their own homes in and around Birmingham so travelling will be required.

Supervised by: Volunteer Coordinator/DIYSA

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a DIYSA Volunteer, you’ll be supporting the day-to-day work of DIYSA as they provide advice, guidance and skills to households in Birmingham.

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the advice we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Working alongside the DIYSA to provide DIY repairs, teach households DIY skills,

• Accompany the DIYSA, visiting people at their homes, and assessing the repair/skill need 

• Painting and decorating 

• Gardening work 

• Flat pack furniture assembly 

• Fitting curtain rails and blinds 

• Hanging pictures and shelves 

• Supporting the DIYSA with the delivery of community-based workshops in skills such as drills workshops, gardening, energy saving practices and help around the management of mould. 

Skills and experience required 

• Your main role is to support the DIYSA and help them complete jobs in a timely and effective manner 

• You don’t need to have a background in DIY for this role. We are looking for a willing learner who has excellent communication and listening skills

• An interest in supporting and motivating people to make positive changes in their lives through acquiring new skills and interests

• A strong team player who can take on instructions to complete jobs to a high standard 

• Enjoys working with others and contribute to delivering an excellent service 

• Ability to connect with clients and contribute to the community 

• Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection 

To enable you take part in this opportunity Shelter will

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills. 

Next steps 

Please complete an online application for this role by clicking the link to “fill in application” 

Shortlisted applicants will then be invited to a recruitment conversation to discuss the role further. 

Please note, upon offer of role, you will be asked to declare any unspent convictions and undergo a basic DBS check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information. 

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment. 

Meditation can give us a sense of calm, peace and balance that can benefit both our emotional wellbeing and overall health. Do you have experience in delivering meditation sessions and would like to give back your time to support people in crisis?

The hustle and bustle of everyday life can leave us feeling tired and burnt out. People in our services are feeling this more than ever and would benefit from learning mindfulness techniques and strategies. It is important for us to pay more attention to the present moment, our own thoughts, feelings and the world around us as it is known to support and improve our mental wellbeing, sleep, and increase our overall happiness.

What you will be doing

• Facilitate a weekly online meditation session in a small group
• Plan each session and identify any items needed for the Meditation sessions.
• Lead on the logistics and set up of the session alongside the staff team.
• Inspire and motivate people using the services to attend.
• Keep a record of attendees, provide feedback, and report any concerns to the staff team.

The skills you need

• Have an interest in quizzes
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Do you envisage a world free from animal suffering?

Do you want to use your time to help end the abuse of animals raised for food? If so, we'd love for you to join our volunteer community!

Why join The Humane League?

We exist to end the abuse of animals raised for food. We do this through delivering corporate-focused and legislative campaigns, demanding better animal welfare with an effective and pragmatic approach. You will help power our campaigns and make change happen.

The actions you take will play a vital role in opening the eyes of the general public to the truth of factory farming and place vital pressure onto our corporate targets. Your contributions will help reduce animal suffering and bring an end to the worst and most widespread abuse of animals raised for food.

We are currently looking for new volunteers to join us, especially in the following locations:

• Bristol
• Glasgow
• Hampshire
• Leeds
• London
• Manchester
• Oxford
• Sheffield

As a Campaign Volunteer, you will help us achieve change for animals by:

• Joining in-person events locally and nationally
• Including peaceful protests, public outreach and social meet-ups
• Events are organised by your local Grassroots Organiser or THL staff
• Travel and food expenses are available, to ensure as many people can attend as possible
• Taking part in campaign actions from home
• This may include writing emails and letters, making phone calls to companies, connecting with your MP and taking social media actions
• In addition to this, you can order leaflets and stickers to distribute locally for awareness raising
• And much more!

This flexible and rewarding role is perfect for those looking to make a difference for farmed animals but without a strict time commitment. Around 4-6 hours a month is the average for this role, depending on how much you choose to get involved with.

No prior experience is required, just a passion and drive to make a difference to animals. Whether you're retired, working full time, a student, or somewhere in between - we would love to welcome you.

Join today to start taking action and help us move forward, step by step, to a kinder world free from animal suffering.

PLEASE NOTE: we aim to get you started within 1 week of your application so please ensure this is the right time for you to onboard with us!

Disclaimer:

The Humane League UK is committed to building a diverse, equitable and inclusive team. We are an equal opportunities organisation and welcome volunteer applications from all people, regardless of their race, sex, age, religion, disability, neurodiversity, orientation, gender identity or expression. We particularly encourage those currently under-represented in the animal movement to join our team – individuals who are Black, Indigenous or People of the Global Majority, a person who is differently abled, and people who are LGBTQIA+.

We endeavour to make all our events and activities as inclusive as possible, with accessibility at the forefront of our minds - not as an afterthought.

If you prefer to apply in another way, or you have alternative requirements you’d like to discuss, please don’t hesitate to contact us.

The Children's Book Project is a national charity on a mission to tackle book poverty. We passionately believe that every child should have the opportunity to own a book and have, in the last year, celebrated gifting our 1 millionth book! We are looking for some wonderful volunteers to help us in managing book sorting and packing with a range of amazing corporate volunteers at our three HQs in Birmingham, Leeds and London.

We gift beautiful pre-loved and new books to schools and we gift within prison settings in order to reach children who may not otherwise have access to book ownership.

We are looking for volunteers in Birmingham, Leeds and London able to help us in the running of our book sorting days at each of our three HQs.  Ideally you will be able to commit to 2-3 days per half term.  (We work term-times only).  Our hours are 10am - 2:30pm.

We work with a range of amazing corporate volunteer teams who come to organise, sort and then pack our books in preparation for delivery. These corporate days are always full of energy and fun and we are looking for energetic and passionate people to support these events as Volunteer Coordinators - helping to make sure that there is a warm welcome, a clear plan for the day and that our one-off visitors can contribute productively.

What is required:

• On average, a commitment to 2 days per half term 
• Flexibility to travel to your local HQ for sorting and corporate volunteering days
• A can-do attitude and enjoyment of working as part of a team.

In return, you’ll get to be part of an extraordinary family of volunteers as we make a real and lasting difference to young lives – there is almost an immeasurable benefit to empowering a child to read for pleasure and we believe that no child should be denied access to a book through poverty. We would love your support!

Role title: Trustee

Location: Flexible (travel to London will be required at least three times a year for in person board meetings)

Salary: N/A (Volunteer role)

Time commitment: Attend 3 in person board meetings annually and 3 online sub committees. Exceptional board or sub-committee meetings may be scheduled when necessary.

Contract: The Trustee is appointed for an initial 3-year term with the option of renewal for up to 3 terms. The maximum term for all trustees (including the Chair) is 9 years. 

Purpose of the role:

This is an exciting opportunity for an experienced leader to join an impact-focused and ambitious charity supporting refugees to access meaningful employment and build a new life.

The board’s role is to govern Breaking Barriers effectively, in service of our vision and mission. Trustees provide support and challenge to the Chief Executive, Senior Leadership Team (SLT) and are ambassadors for the charity.   

Essential Duties of the Trustee Role:

• Ensure Breaking Barriers is carrying out its purposes for the public benefit
• Comply with Breaking Barriers' governing document and other laws that apply
• Act in Breaking Barriers' best interests: prioritise Breaking Barriers' objectives, avoid conflicts of interest, and follow procedures to manage any conflicts
• Ensure Breaking Barriers is accountable: meeting legal, accounting and reporting requirements
• Manage Breaking Barriers' resources responsibly: managing risks, protecting assets and people, getting the resources we need, having appropriate controls and procedures
• Act with reasonable care and skill using your skills and experience, deciding when you need professional advice, ensure Breaking Barriers remains solvent

Other Responsibilities:

• Understanding the vision, mission, goals and values of Breaking Barriers together with a good grasp of the operational context and the expectations of partners
• Strategic leadership and vision: help to guide the organisation with a strategic vision, aligning the board and staff's efforts with the mission. Ensure that the organisation defines its goals and evaluates performance against agreed targets
• Facilitating discussions: Lead conversations when necessary, ensuring focus on key issues and decisions
• Leveraging opportunities: Support and participate in fundraising strategies, leveraging networks, and engaging with donors and stakeholders to secure necessary resources for the organisation's work
• CEO and SLT support: Maintain a constructive relationship with the CEO and SLT, creating a positive and strong working relationship to jointly set and achieve appropriate targets, staying in regular contact and acting as a sounding board to discuss strategic or staffing related matters, issues - coaching, supporting and challenging as necessary
• Ambassadorship: Act as an ambassador, representing and promoting the organisation's mission, values, and interests to external stakeholders, enhancing its reputation, and fostering collaboration, fundraising and promotional opportunities

Person Specification: 

We are seeking board members with a passion for the mission, vision and values of Breaking Barriers, and a commitment to equity, diversity and inclusion. We strongly encourage applications from individuals with lived experience which we define as people from a refugee background, with first hand experience of seeking sanctuary or migration to the UK.

In addition, we actively seek candidates who bring any of the following:

• Prior fundraising expertise: focusing on corporate and high-end individual funding to generate leads, ability to contribute to active fundraising efforts, introductions to relevant networks and relationships
• Leadership experience at a senior level within corporate organisations and a commitment to actively making introductions to relevant networks and contacts
• Refugee/forced migration sector experience: leading or developing initiatives/programmes in areas relevant to the mission, such as employability or recruitment

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.   

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 09 September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. 

Help create a clean, cosy, and welcoming space for children and families at Claire House.

Are you a friendly, hands-on team player who enjoys keeping things tidy and organised? Join our amazing Housekeeping Team and help us maintain a warm, comfortable, and vibrant environment for the children, families, and visitors who spend time at our hospice.

As a Volunteer Housekeeper, you’ll play a vital behind-the-scenes role in making Claire House feel like a home—from the moment someone walks through the door.

What you’ll be doing:

• Washing and folding laundry

• Changing bed linens

• Dusting, hoovering, and mopping

• Cleaning windows and tidying shared spaces

• Ironing and general light housework

This role is perfect for someone who enjoys staying active and takes pride in creating clean, welcoming spaces. You’ll be part of a small, supportive team who make a big impact every day.

Location: Claire House Wirral, Clatterbridge Road, Bebington, CH63 4JD
Time commitment: Flexible—let us know what suits you!

No previous experience is required—just a positive attitude, a willingness to help, and a friendly spirit. You will need to be already based in the local area (Merseyside or Cheshire). 

Join us and help make Claire House feel like home for those who need it most.

Why we want you

As branch secretary you help coordinate a range of activities and a calendar of

events to help spread the word about SSAFA within your community. To ensure

that our Armed Forces community know that SSAFA are here to help and that

we need the public’s support to continue offering our services.

What you will be doing

· Communication with branch volunteers

· Providing timely reports and information to SSAFA’s central office

· Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

· Friendly and approachable

· Strong administration skills

· Great written and verbal communication skills

· Basic IT skills

What's in it for you

· Use your skills, knowledge, and life experience to benefit others

· Support in your role from the team at SSAFA

· Develop your experience and skills which you can highlight on your CVand in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those

involved in our work and expects volunteers to share this commitment.

Do you envisage a world free from animal suffering?

Do you want to use your time to help end the abuse of animals raised for food? If so, we'd love for you to join our volunteer community!

Why join The Humane League?

We exist to end the abuse of animals raised for food. We do this through delivering corporate-focused and legislative campaigns, demanding better animal welfare with an effective and pragmatic approach. You will help power our campaigns and make change happen.

The actions you take will play a vital role in opening the eyes of the general public to the truth of factory farming and place vital pressure onto our corporate targets. Your contributions will help reduce animal suffering and bring an end to the worst and most widespread abuse of animals raised for food.

We are currently looking for new volunteers to join us, especially in the following locations:

• Bristol
• Glasgow
• Hampshire
• Leeds
• London
• Manchester
• Oxford
• Sheffield

As a Campaign Volunteer, you will help us achieve change for animals by:

• Joining in-person events locally and nationally
• Including peaceful protests, public outreach and social meet-ups
• Events are organised by your local Grassroots Organiser or THL staff
• Travel and food expenses are available, to ensure as many people can attend as possible
• Taking part in campaign actions from home
• This may include writing emails and letters, making phone calls to companies, connecting with your MP and taking social media actions
• In addition to this, you can order leaflets and stickers to distribute locally for awareness raising
• And much more!

This flexible and rewarding role is perfect for those looking to make a difference for farmed animals but without a strict time commitment. Around 4-6 hours a month is the average for this role, depending on how much you choose to get involved with.

No prior experience is required, just a passion and drive to make a difference to animals. Whether you're retired, working full time, a student, or somewhere in between - we would love to welcome you.

Join today to start taking action and help us move forward, step by step, to a kinder world free from animal suffering.

PLEASE NOTE: we aim to get you started within 1 week of your application so please ensure this is the right time for you to onboard with us!

Disclaimer:

The Humane League UK is committed to building a diverse, equitable and inclusive team. We are an equal opportunities organisation and welcome volunteer applications from all people, regardless of their race, sex, age, religion, disability, neurodiversity, orientation, gender identity or expression. We particularly encourage those currently under-represented in the animal movement to join our team – individuals who are Black, Indigenous or People of the Global Majority, a person who is differently abled, and people who are LGBTQIA+.

We endeavour to make all our events and activities as inclusive as possible, with accessibility at the forefront of our minds - not as an afterthought.

If you prefer to apply in another way, or you have alternative requirements you’d like to discuss, please don’t hesitate to contact us.

The International Council of Museums in the United Kingdom (ICOM UK) is seeking a new trustee with strong financial acumen and a passion for the museums and heritage sector and working internationally to be the Finance Lead on our Board. This is a strategic finance role to support the Strategic Director and advise the Board of Trustees in respect of the conduct of the charity’s financial affairs.  

The role requires experience and skills in financial planning and management, preferably in a charity and/or company, along with the ability to understand and communicate the impact of decisions on the organisation’s finances. 

We welcome applications from professionals with the skills, knowledge and lived experience that will strengthen and diversify our Board. 

 For further details on the roles and ICOM UK, you can view our Finance Lead Trustee Recruitment  Pack. 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Cardiff and Vale Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.