Mental health volunteer roles

About Us 

Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest.

Overview
 We are seeking a passionate and dedicated Fundraising Volunteer to join our team. The ideal candidate will play a vital role in developing and implementing fundraising strategies to support our mission. This position requires excellent communication skills, a strong ability to build relationships, and a commitment to achieving fundraising goals. The Fundraiser will engage with various stakeholders, including donors, volunteers, and community members, to promote our cause and secure financial support.

Duties

• Develop and execute fundraising campaigns that align with the organisation's objectives.
• Cultivate and maintain relationships with current and prospective donors through effective communication and engagement strategies.
• Utilise software tools such as Raiser's Edge for tracking donations, managing donor information, and reporting on fundraising activities.
• Collaborate with the marketing team to create promotional materials that highlight fundraising initiatives.
• Organise fundraising events, including planning logistics, coordinating volunteers, and ensuring successful execution.
• Conduct outreach efforts to engage the community and raise awareness about the organisation's mission.
• Provide exceptional customer service to donors and stakeholders, addressing inquiries and fostering positive relationships.
• Monitor market trends in fundraising to identify new opportunities for growth and engagement.

Qualifications

• Proven experience in fundraising or a related field is preferred.
• Strong skills in relationship management and public relations.
• Proficiency in using software tools such as Raiser's Edge or similar fundraising platforms.
• Excellent verbal and written communication skills with an ability to engage diverse audiences.
• Demonstrated ability to work collaboratively within a team environment while also being self-motivated.
• Strong organisational skills with attention to detail in managing multiple projects simultaneously.
• A passion for the organisation's mission and a commitment to making a positive impact in the community.

Job Type: Part-time

Pay: Up to £1.00 per year

Expected hours: No less than 2 per week

Benefits:

• Work from home

Experience:

• Fundraising: 1 year (preferred)

Work Location: Remote

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Seeking a Trustee Director for The Retreat Clinics.  We have delivered mental health treatment and care for over 200 years, and we are still governed by Quaker Values. We offer psychological therapies and assessments for Autism and ADHD, both online and from our home base in York and our offices in Manchester.

Following major changes in our structure, we are now refreshing our strategy and business plan to better meet the needs of young people and adults through in-person and online assessment and talking therapy, supported by prescribing and shared care.  We hold an NHS contract and also offer privately funded care.

Do you have the experience and skills to shape the future of mental health care? 

Our Trustee team would like to expand, and seek one or more colleagues to support and enhance Board skills with your experience and knowledge base.  Board meetings are held every other month in person in York (approx half a day), with an informal meeting online between.  Trustees with specialist skills may be asked to serve on Committees (Quality & Safety / Finance  etc) and these meetings are all held online. Quakers and people who are happy to work with Quaker Values are warmly invited to apply via CV and accompanying letter

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

TRC was set up in 2010 to provide a free, confidential and non-judgemental specialist support service run by women for women and girls who have experienced any form of rape, sexual abuse or sexual violence at any time in their lives. We are a feminist organisation and we actively challenge the values, beliefs and behaviours that contribute to women’s
oppression. Our mission is to raise awareness about sexual violence through providing training, guidance and information and working in partnership with local service providers and communities to promote the values of TRC.

We are looking for women who hold feminist values and principles and who are passionate about the mission and values of TRC. We are particularly looking for Trustees who have relevant qualifications and/or experience in the following areas:

• Safeguarding, offering support to the chair and safeguarding leads with the management of safeguarding cases and keeping up to date with best practice
• Legal and Governance, including strategic planning and understanding of the wider political Greater Manchester landscape
• Human resources and personnel management, including a knowledge of employment legislation
• Financial management, planning and budgeting
• Public Relations, Marketing and fundraising, including awareness raising and campaigning through social media
• Capacity building and training, especially for volunteers
• Women’s health and mental health, outreach and partnership work with local services

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

The Bromley Experts by Experience Treasurer will help the board of trustees carry out their financial responsibilities, working closely with the Chief Executive Officer (CEO), Chair of Trustees and staff team in establishing strong foundations for this Deaf and Disabled People’s Organisation with a view to a financially sustainable future. You will also be supporting us in developing our future approach to financial management, making the most of financial modelling, and supporting clear reporting to funders, partners and stakeholders.

The Treasurer will play a vital role, working with the Chief Executive Officer (CEO), Chair of Trustees and staff team to help the organisation ensure sound financial records, develop income streams, and build impact reports. As part of a new, expanded board of trustees at Bromley Experts by Experience, you will provide effective financial oversight, supporting the CEO and senior staff members in developing our vision and strategy to ensure a financially sustainable future.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of the Treasurer:

• Present financial reports to the board in a format that helps fellow trustees understand X by X Bromley’s financial position.
• Advise the board on how to carry out its financial responsibilities.
• Work with professional advisors and staff, as needed to oversee the preparation and scrutiny of annual accounts.
• Ensure X by X Bromley activities benefit its members and beneficiaries.
• Ensure the board fulfils their duties and responsibilities for effective charity governance in line with Bromley Experts by Experience’s policies and the requirements of the Charity Commission for England and Wales.
• Support and advocate for X by X Bromley’s mission, vision and values.

What we ask of you:

• The Treasurer should expect to serve for a minimum of 12 months.
• The Treasurer is required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average of 2.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation thereof) every 8 weeks,
  • AGM attendance (plus preparation of papers and accounts),
  • Supporting our annual Disability Pride event.
  • Regular scheduled meetings with senior staff.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days).

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled People can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• A qualified accountant with not-for-profit awareness and knowledge. An understanding of very small charities and/or DDPOs would be advantageous.
• Competent IT skills, including working knowledge of QuickBooks and Excel.
• Ability to communicate and explain financial information accessibly.
• Strong analytical and evaluation skills, demonstrating professional and independent judgement.
• A genuine interest in local communities and people.
• Strong leadership and communication skills, communicating in a way that is accessible to you.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship, the Treasurer role, and the financial aspects of running a charity.
• An effective team worker, contributing an independent perspective.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

The Treasurer must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

The Treasurer will require a DBS Check to be completed.

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

Organisation Overview

Clean Break provides Theatre and writing based opportunities, including workshops from our studios in Kentish Town NW5 for women who have lived experience through the Criminal Justice System or women at risk of offending with drug/alcohol and/or mental health needs. We work in a safe, women-only environment, creating opportunities for women to develop personal, social, artistic and professional skills.

Directions

Buses: 46, 88, 134, 214, 393
Tube: Kentish Town (Northern Line) – Kentish Town station is closed for 1 year.
Overground: Kentish Town West

Role Title

Catering Volunteer (Women Only)

Responsible to

Members Support Manager and Volunteer Manager

Purpose/Summary of role

We are looking for enthusiastic volunteers to be a part of the Catering Team.  To assist with the preparation and service of nutritious food to our Members, maintaining Health & Safety and kitchen hygiene standards

Description of tasks

Food Preparation – catering for daily lunches and internal and events, tasks include prepping, cooking, dishing up and serving, washing up and clearing up kitchen.  Ingredients will be cooked, from fresh, frozen, or tinned stock to create healthy meat and vegetarian/vegan dishes.   To assist with periodic intensive cleaning of the catering space.

Time Commitment

3 months with end of season review to continue.

Flexible one day a week either on:

Mondays 10-2.30pm

or

Wednesdays 10-2.30pm

Skills and Qualifications

This role would suit someone who enjoys cooking and working as part of a team
A basic level of cooking knowledge and ability to follow instruction is essential.

Some experience or a desire to work with vulnerable women who have been through the Criminal Justice System or at risk of offending.
Desirable that candidate is locally based
Friendly, efficient, reliable, able to take initiative

Disabled Access

Yes – Wheelchair accessible

Training and Induction

Yes – induction, ongoing support and training will be provided.

 Food and Hygiene Level 2 qualification must be undertaken or updated within 1 month of taking on role, provided by Clean Break.

Food Standards Agency:  Safer Food Better Business for Caterers:

· Food Allergen

·  Open Checks and Closing Checks

·  Temperature control and readings,

· Food labelling

· Food handling and Transport

· Cross-contamination of foods

· Occupational Health

· Cleaning

· Supervision

Expenses

Yes – Travel and lunch

Recruitment Method

CV, informal discussion, reference, trial period, Basic DBS

 The post is open to women only

(exempt under the Equality Act 2010 Schedule 9, Part 1)

We encourage people with lived experience to apply

A message from our Chair of Trustees – Andrew Carter

Thank you for your interest in joining the team at Off The Record South East Hampshire (OTR).

This recruitment pack provides the information you need to apply to be a Trustee including:

• Details of our vision, mission and values.

• Information about the work we do, our impact and our future plans

• An overview of our organisational structure

• Information about the role and expectations of our trustees

If you would like any further information about the role before applying, please advise in your cover letter and she can arrange an informal chat with me.

We look forward to receiving your application.

Best wishes,

Andrew

Chair of Trustees

OTR

A message from our CEO: Corniche Plumridge

As the chief executive,  my role and the trustees is all about teamwork and support. I'm here to bring Off The Record’s strategic vision to life by sharing accurate and timely information, making sure they have what they need to make great decisions. In return, the trustees provide valuable guidance and oversight, helping us stay on track with our organisation's mission.

ADVERT

Are you passionate about young people's wellbeing?

Off The Record (OTR) are looking for new trustees to join our Board of Trustees.

Our vision is to support young people’s mental health to fulfil their potential for a brighter future.

We believe that young people should have more control and influence in how services for them are managed and changed, by being part of the organisation that develops the services that support their community.

We particularly want to attract applications from young people, people who identify as LGBTQIA+, neurodivergent and disabled, and people of colour, because they are under-represented in our Trustee team.

Off The Record (OTR) is an independent charity based in the Havant Borough. We have been supporting young people and their families in Southeast Hampshire and surrounding areas since 1977.

We offer free 1-2-1 and family counselling, group work services for those 11 to 25 and support for their families, we deliver a young carer programme to young people ages 8 to 25.

This is an opportunity to really make a difference to the lives of young people in our community!

We are actively seeking trustees from all areas of life,

You will play a crucial role in guiding the governance of OTR. You will work collaboratively with other members of the Board of Trustees to ensure effective management and sustainability of our charity.

This is an unpaid voluntary position, requiring a commitment of approximately 4-6 hours per month. 

Our Trustee board meet every month; in-person bi-monthly for 2 hours with the months in between a shorter 1-hour online meeting. On occasion there will ad-hoc meeting to meet the needs of the organisation and to carry out the trustee role.

OTR embraces equal opportunities, diversity, and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Responsibilities:

· Provide strategic guidance and expertise to support Off The Record's vision and mission.

· Actively participate in board meetings, contributing ideas, insights, and constructive feedback.

• Assist in the development and provide oversight of operational policies, procedures, and initiatives to further the organisation's objectives.
• Help oversee the governance of the charity in accordance with the Charity Commission’s published guidelines. 

· Promote the Charity’s work and values within your networks and wider communities.

· Collaborate with fellow trustees, staff, and volunteers to ensure the smooth running of the charity's operations.

DESCRIPTION OF DUTIES

The statutory duties of a trustee

· To ensure that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations

· To ensure that the organisation pursues its objects as defined in its governing document

· To ensure the organisation uses its resources exclusively in pursuance of its objective

· To contribute actively to the board of trustees' role in giving firm strategic direction to the organisation, setting overall policy, defining goals, and setting targets and evaluating performance against agreed targets

· To safeguard the good name and values of the organisation.

· To ensure the effective and efficient administration of the organisation

· To ensure the financial stability of the organisation

· To protect and manage the property of the charity and to ensure the proper investment of the charity's funds

· To observe and follow the latest version of the Charity Commission Guidance

Other duties

· Scrutinising board papers

· Leading discussions

· Providing guidance on new initiatives

· Other issues in which the trustee has special expertise

· Participating in working groups outside of Board meetings

Trustee person specification

 · Commitment to the organisation

· Willingness to devote the necessary time and effort – which could be several hours per week to keep up with incoming emails and correspondence, Monthly Trustee meetings and the Annual General Meeting.

 · Strategic vision

· Good, independent judgement

· Ability to think creatively

· Willingness to speak their mind

· Understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship

· Ability to work effectively as a member of a team

Qualifications and Skills:

· A genuine interest in the well-being and mental health of young people.

· Previous experience as a trustee or in a similar governance role would be advantageous but not essential.

· Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.

· Knowledge and understanding of the voluntary sector and charity governance or willingness to learn.

• Ability to promote the Charity’s work and values within your networks and wider communities.
• Expertise in one or more of the following areas: safeguarding, counselling, mental health, fundraising, finance, marketing, law, or HR would be desirable (but not essential).

Benefits:

· The opportunity to make a meaningful difference in the lives of young people through Off The Record (OTR).

· Gain valuable experience and develop your skills in a governance role within a charity.

· Expand your professional network and collaborate with like-minded individuals.

· Gain satisfaction from being part of a dedicated team working towards a common goal. 

About us

You will be joining the charity at an exciting time.

OTR has been part of our community since 1977, our purpose has remained the same throughout, to

support young people’s mental health to fulfil their potential for a brighter future, however during this

time we have evolved, expanded and developed our services. We put young people at the heart of what

we do, by integrating youth voice into our services we are continuously evolving to meet current needs

of young people and their families.

You will be joining an amazing and established team.

A staff of 16 cover all bases, with an established admin and front-line group work and Young Carer

teams, and leadership team that oversee admin, therapeutic and youth services, business support,

volunteers, finance, safeguarding and clinical supervision. Our dedicated counsellors and volunteers

deliver the therapeutic services and information and support calls. Our trustees meet every month,

alternating between formal board meetings, and trustee ongoing development meetings.

You will be joining a safe and respected service, that is long standing and held dearly by our

local community.

Our policy and procedures ensure a high standard of operational and clinical governance across the

organisation, that is brought to life with an excellent induction and training programme, and varied and

topical CPD opportunities throughout the year. We are always reminded of our legacy by the continued

support from local community groups and businesses because of the difference our support made to

them or someone they care about.

You will be joining an inclusive and caring culture.

If you feel you have the expertise,please apply with the following:

· A full CV

· A covering letter detailing all of the below:

o What skills/knowledge will you be bringing

o Explanation of any gaps in your CV

Successful applicants will be invited for an informal chat with the chair of trustee and CEO prior to an interview being arranged.

As part of our commitment to safe recruitment, all appointments are subject to Enhanced DBS with

Barred List checks and references will be taken up.

OTR embraces equal opportunities, diversity and inclusion. We are committed to building a team that

represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our

work will be.

Please advise us of any requirements to support your application to us.

Details:

· Hours; 4-6 per month

· Location: Online and in person

· Application deadline: Ongoing

Want to support a good cause?

We offer:

· A team that really cares, supports and champions one another.

· Friendly environment and practices.

· Access to training.

· Social events to spend time with the team and have some fun!

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Become a Healthwatch Champion!
Want to make a difference in your community? Join Healthwatch Barking & Dagenham at pop-up events to raise awareness and gather people’s views on local health and care services. help us listen to local voices and improve health & care services! ✨

What we’re looking for:
Friendly, reliable people who can listen, engage with the public, and represent Healthwatch professionally.

What you’ll get:
✅ Full training & support
✅ Travel expenses covered
✅ Valuable experience & job references
✅ Chance to meet new people and give back

Please get in touch if you wish to apply.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Are you a Polish speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Polish-speaking community experience loneliness and social isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

What is the Talking Bubble Project?

A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular conversations, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Polish.

Why volunteer with us?

✔ Support members of the Polish-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training (funded by us)
✔ A DBS check (also fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Polish-speaking community across the UK!

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.