Mental health volunteer roles

Organisation Overview

Clean Break provides Theatre and writing based opportunities, including workshops from our studios in Kentish Town NW5 for women who have lived experience through the Criminal Justice System or women at risk of offending with drug/alcohol and/or mental health needs. We are a trauma informed centre, we work in a safe, women-only environment, creating opportunities for women to develop personal, social, artistic and professional skills.

Directions

Buses: 46, 88, 134, 214, 393
Tube: Kentish Town (Northern Line)
Overground: Kentish Town West

Role Title

Young Company Volunteer

Responsible to

Participation Manager and Volunteering Manager 

Purpose/Summary of role

We are looking for two enthusiastic volunteers to be a part of the Young Company programme.  To support the development, confidence, and wellbeing of young women aged 18-25 through engaging group activities, acting, drama, rehearsals, theatre skills training and a safe, inclusive environment.                                                                                     This role is a one-yearplacement. October 2025- July 2026

Description of tasks

Key Responsibilities:

• · Build positive working relationships with young people
• · Assist with the lead facilitator(s) workshops, group games, or discussions
• · Provide a listening ear and positive encouragement
• · Ensure safeguarding policies are followed at all times
• · Assist fellow volunteer and lead facilitator(s) with setup and tidying of the space
•          Encourage young people’s participation and creativity

Time Commitment

Acting, drama and theatre skills training

These sessions will be delivered by our, Drama School partners and Clean Break Artists. The Young Company Support Worker will be on hand for any support needs outside of the space.

Autumn Season (October – December 2025)

Start: Wednesday 8th October 2025

Season Break (no sessions) – W/C October 27th

Resume: Wednesday 5th November 2025

End: Wednesday 16th December 2025

11.00am – 4.00pm

Spring Season (January – April 2026)

Start: Wednesday 21st January 2026

Season Break (no sessions) – W/C February 16th

Resume: Wednesday 25th February 2026

End: Wednesday 23rd March 2026

11.00am-4.00pm

Summer Season (April – July 2026)

The Company will rehearse and perform a short play by Emma Dennis Edwards, commissioned playwright for the Young Company. The play will be directed by Clean Break’s Associate Artistic Director and will be produced at a London venue, for audiences of loved ones, peers and public.

The Young Company will then enter a longer rehearsal period; these will be full and longer days of 10am-6pm:

•   Tuesday April 27th
•     Wednesday April 28th
•     Thursday April 29th
•     Tuesday May 5th
•      Wednesday May 6th
•      Thursday May 7th
•      Monday May 11th
•      Tuesday May 12th
•      Wednesday May 13th
•      Thursday May 14th
•      Monday May 18th
•      Tuesday May 19th
•      Wednesday May 20th
•     Thursday May 21st
•     Friday May 22nd

Season Break (no rehearsals) – W/C May 25th

Tech & Dress Rehearsals, these days will be longer and may run into the evening (exact timings TBC)

•   Monday June 1st
•   Tuesday June 2nd

Performance Dates, again these will be long days and late evenings to accommodate matinee and evening performances (exact performance times TBC)

• Wednesday June 3rd
•    Thursday June 4th
•   Friday June 5th
•   Saturday June 6th

After the Production is completed, Clean Break “Next Steps”, and this will include Tuesdays and Wednesdays both 11am-4pm. During “Nex Steps” we will also be visiting our Drama School partners for Tours of the schools and information sessions on making applications to their courses.

•    Tuesday 9th & Wednesday 10th June
•     Tuesday 16th & Wednesday 17th June
•   Tuesday 23rd & Wednesday 24th June
•     Tuesday 30th June & Wednesday 1st July
•     Tuesday 7th & Wednesday 8th July
•   Tuesday 14th & Wednesday 15th July

The programme will end with a Graduation Ceremony on Friday July 17th, timings and location to be confirmed.

Skills and Qualifications

•      Some experience working with vulnerable young people who have been through the Criminal Justice                System or at risk of offending
•     Desirable that candidate is locally based
•       Friendly, approachable, and good with young people
•       Reliable responsible and efficient
•       Good listening and communication skills
•     Open-minded and non-judgmental
•     Some experience in youth work
•     Able to take initiative

Disabled Access

Yes – Wheelchair accessible

Training and Induction

• · Building health and safety induction
• · Safeguarding
• · Leading with Kindness (Trauma Informed)

What you will gain

• · Valuable experience in youth work and community engagement
• · The chance to make a positive impact in young people’s lives
• · Skills in communication, teamwork, and leadership
• · Weekly briefing and debriefing
• · Opportunity to gain experience and references
•         Ongoing check-ins with Young Company Support Worker and Participation Manager 

Expenses

Yes – Travel and lunch we also provide free lunch

Recruitment Method

• CV, informal discussion, reference, trial period.
•   All volunteers must complete a DBS check / background check and attend safeguarding training.
•   We are committed to creating a safe, respectful, and inclusive environment.
•   The post is open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1)

Want to make a difference without breaking a sweat? Join our incredible team of Cheer Team Volunteers and help support runners taking on Cardiff Half Marathon to raise money for Alzheimer's Society.

You'll be part of a high energy, feel-good atmosphere, giving our runners the boost they need with your cheers, claps, and encouragement.

By joining us, you’re helping us fulfil our mission: to give help to those living with dementia today and provide hope for the future.

What’s involved:

· Stand at a designated cheer point on the race route

· Clap, shout, wave flags and motivate runners

· Work alongside a friendly, supportive team

What you’ll get:

· A fun and rewarding experience

· Branded t-shirt

· A chance to make a real impact in just a few hours

No previous experience is needed just bring your energy, your voice, and your enthusiasm!

Ready to join our Cheer Squad? Sign up today and help us celebrate every step toward a dementia-free future.

About NEUROMANCERS

NEUROMANCERS is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

NEUROMANCERS was founded in 2021 by then-fifteen-year-old Aiyana Goodfellow in response to the lack of politicised community spaces for neurodivergent individuals. After years of incredible work, we are re-launching in 2025 in our new and improved form. 

We are...

• Youth Founded

• Black Led & Centred

• LGBTQ+ Led & Centred

• UK Based & Globally Grounded

What does ‘NEUROMANCE’ mean?

To NEUROMANCE means to 'fall in love with divergence'.

The mainstream healthcare system fails our community by labelling neurodivergent+ people 'defective' and 'disordered'. 

NEUROMANCERS seek to provide an alternative. Instead, we fall in love with divergence. Our traits are neither 'curses' nor 'superpowers'. We are simply people surviving a society that oppresses and excludes us in the best ways we know how. 

NEUROMANCERS is here to support you, at whatever stage of the journey you are on - by providing autonomous, abolitionist, and accessible mental health care, by us and for us. 

What is ‘neurodivergent’?

Neurodivergent means 'to diverge from the expectations of neuronormativity'. We use the term neurodivergent+ to include those under and adjacent to the neurodivergent umbrella.

NEUROMANCERS work centres neurodivergent individuals, with particular emphasis on those who are also Black and/or LGBTQ+. 

We know that many people who are severely impacted by neuronormativity and ableism may not specifically identify as neurodivergent. Therefore, our term neurodivergent+ acknowledges these extended and adjacent groups.

What are the benefits of volunteering?

All volunteers will receive training relevant to their role. Volunteers have access to our Volunteer Support Fund, complimentary membership, monthly check-ins, and support from our volunteer coordinator. 

You’ll also be part of an incredible community working with and towards autonomous mental health care! 

We are looking for volunteers who can dedicate their much-valued time and passion to an abolitionist community organisation seeking to create alternatives to mainstream mental health care. 

About the Role

The Administrative & Operational Coordinator Volunteer will provide essential support to ensure smooth day-to-day operations of NEUROMANCERS. This role involves handling administrative tasks, financial coordination, and operational design to improve efficiency across the organization.

Key Responsibilities:

• Administrative Support:

  • Manage straightforward administrative tasks (e.g., contacting people, making phone calls, sending emails, making queries on behalf of the organisation and the Founder).

  • Assist with proofreading and editing documents.

  • Handle contracting for guest workshops (inputting key details into pre-written contracts and ensuring they are signed).

• Financial Coordination:

  • Support basic financial management (e.g., tracking expenses).

• Operational Design:

  • Develop and implement systems to streamline repetitive tasks and improve organisational efficiency.

  • Identify opportunities for process improvements within volunteer teams and individual workflows.

  • Designing and outlining visual representations of workflows and systems for accessibility. 

Ideal Candidate:

• Strong organisational and administrative skills.

• Detail-oriented with excellent proofreading and editing abilities.

• Proactive problem-solver who can design efficient systems.

• Comfortable with basic financial tasks and contract management.

Emmaus Norfolk and Waveney is a local and impactful homelessness charity which provides, for up to 52 people (companions) who have been homeless and experienced the trauma this can cause, with a home, meaningful employment and subsequently the ability to make equitable life choices and take action towards living authentic, settled, healthy and fulfilling lives in the wider community. 

We are one of 29 Emmaus Communities across the U.K. which form part of Emmaus UK, which is a federated charity and in turn part of the wider Emmaus International Movement. 

Our current Chair of Trustees is due to come to the end of their term in the middle of next year and we are looking to appoint a Chair (Designate) to takeover and lead the delivery of our ambitious strategic plan. 

We are committed to diversity and equality and are a secular organisation and warmly encourage applications from all faiths, ethnicities, abilities, sexual orientations and gender identities.  Above all we are currently looking for applicants who are passionate about helping and developing others and would warmly welcome people with lived experience of homelessness.  We are particularly interested in applicants who have experience in one or more of the following areas of expertise: 

• P.R., fundraising and building effective partnerships. 
• Social housing and benefits. 
• Leading customer facing enterprises. 
• Managing social care, support and mental health services.

Your primary role will be to provide sound governance to our charity and working with the Board of Trustees, C.E.O., committed management team and companion representatives, set its strategic direction and oversee its delivery, whilst ensuring adherence with its charitable objectives, purpose, values and governing documents. 

In return you will get the satisfaction of seeing and helping people develop their ambitions, increase their self-esteem and make a positive contribution to the wider society.  You will also gain valuable experience in charity governance and strategic leadership together with opportunities for personal and professional development 

Full induction training will be provided, together with reasonable travel expenses. 

We are located in the tranquil South Norfolk countryside and any in-person meetings that are required will normally be held at our Ditchingham site. 

The time commitment is approximately 10-12 hours per month, including attendance at meetings. 

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Relevant Person’s Representative (RPR) Support Volunteer

People in care homes should have a voice to communicate their needs wishes and wants. Some people need support with this, but don’t have friends and family available to assist them.  This means they’re entitled to have support from an RPR and volunteer, who are there to make sure they get the care they deserve.  Your role as an RPR Support Volunteer is to collaborate with the VoiceAbility RPR to make sure a person’s views are listened to when decisions are made about their care. 

As a RPR support volunteer, you might:

• As an RPR Support Volunteer you might: 
• Visit people in their care home, to make sure they’re getting the right care and support 
• Talk with them about their feelings, thoughts and wishes 
• Raise concerns 
• Keep detailed notes and records 
• Make a real difference to someone’s life 

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual. 

As a support session volunteer, you might: 

• help people have their say when it matters most
• Helping individuals navigate challenges and ensuring their needs are met
• help people to make complaints and use local services

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”. 

An exciting opportunity to join the board of a growing and highly valued local charity, which supports the wellbeing of the 9000 residents of Park Wood, a deprived community based on the outskirts of Maidstone

Fusion Maidstone is a charity working at the intersection of health inequality and social exclusion. We support communities disproportionately affected by poor health outcomes — including people facing poverty, discrimination, isolation, and barriers to healthcare. Our mission is to challenge inequality, promote wellbeing, and ensure everyone has the opportunity to live a healthy, connected life.

We are seeking new trustees who share our passion for equality, inclusion, and social justice.  As a trustee, you will play a vital role in shaping the strategic direction of our organisation, ensuring strong governance, and supporting our mission.

What We’re Looking For:

You don’t need previous board experience — we’re more interested in your commitment, perspective, and willingness to contribute. We're particularly keen to hear from individuals with experience in areas such as:

• Public health or community health
• Mental health or social care
• Finance, legal, or charity governance
• Lived experience of health inequality or social exclusion
• Equality, diversity, and inclusion (EDI)
• Community organising, activism, or grassroots leadership
• Communications, fundraising, or digital engagement

We welcome applicants of all backgrounds and are especially keen to include voices that reflect the diverse community we serve.

What’s Involved:

• Attend around 6 board meetings per year and our AGM
• Join occasional working groups or provide advice in your area of expertise
• Champion our values and help guide the strategic direction of the charity

Why Join Us?

• Influence real, lasting change in health and social outcomes
• Be part of a values-led team dedicated to inclusion and empowerment
• Gain or develop experience in leadership and nonprofit governance

Campus Cares

Campus Cares is building a movement to improve the mental well-being of Nigerian university students, where suicide is the second leading cause of death among young people and nearly one in five shows signs of anxiety or depression. Barriers like stigma, underfunded campus counseling, and economic hardship prevent most from seeking help.

Campus Cares tackles these challenges through a youth-centered model that combines peer-led workshops, free counseling, and digital outreach. Student “Mental Health Ambassadors” lead stigma-breaking sessions, while licensed therapists provide confidential drop-in counseling and tele-health support. Digital campaigns and resource toolkits extend impact to thousands more students. During exams, stress-management programs create safe spaces for coping and connection.

By integrating awareness, access, and advocacy, Campus Cares ensures no student suffers in silence—building a culture where mental wellness is a right, not a privilege, and driving systemic change aligned with SDG 3: Good Health and Well-being.

Fundraising & Partnerships Associate

- Identify grant opportunities, corporate sponsors, and donor prospects aligned with youth mental health. - Develop creative fundraising campaigns (online & offline) to sustain Campus Cares programs. - Build and manage partnerships with organizations and stakeholders to expand reach and credibility.

Minimum Hours per Week

7-9 hours per week

Duration

3-5 months

No Panic is a national charity helping people to manage their anxiety.

We are looking for empathetic, understanding, confident and driven people to volunteer on our helpline. We are specifically looking for people who have experience of providing training to staff or volunteers.

Working from home, successful applicants will answer helpline calls and provide support and advice for people with a range of anxiety disorders, by listening, offering self-help advice, and providing information about the range of support available from No Panic.

After gaining experience on the helpline, successful applicants will also go on to deliver helpline training courses to new volunteers, currently lasting 8 weeks, and provide ongoing support.

All volunteers on the No Panic Helpline are required to complete the training of 1.5 hours a week for 8 weeks; they then do a weekly 3-hour shift. Trainers deliver 3 courses per year. Please note, we ask for a 1-year commitment to volunteering on the helpline, to aid our planning.

Our challenge
Brain tumours do not discriminate and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.

The Support Team at The Brain Tumour Charity are aiming to address the clear gap in emotional support available to those affected by a brain tumour diagnosis, by expanding their counselling service. We know the difference that talking therapy can make and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.

How can you help?
As a Counselling Assessment Volunteer for this service, you will be the first point of call for new clients entering in to the service. This role will require you to talk to a wide range of people - from those newly diagnosed, to others at end of life and also bereaved. As a Counselling Assessment Volunteer, you will be required to:

• Carry out pre-booked counselling assessments with clients who have self-referred themselves into the counselling service
• Gather information through the assessment about the client’s circumstances, explore their needs, explain how the service can help and discuss with them whether the counselling service is suitable
• Confidently follow our safeguarding process, to ensure risk is assessed and appropriate steps are taken to safeguard each client’s well-being
• Observe confidentiality in line with our organisational policy
• Keep accurate and appropriate records on our internal database

We’re looking for...
Someone who is empathetic and supportive in nature, and who is excited by the opportunity to bring this counselling service to the wider brain tumour community. You will also need:

• Experience in providing emotional support to others, perhaps through another role focusing on bereavement, mental health or life limiting illnesses
• Ideally have had previous training in counselling, mental health first aid, or other relevant course
• Ability to work autonomously
• Relevant IT skills in order to maintain appropriate and accurate records on our counselling database
• As this is a home-based role, you will need access to a telephone and computer that you are happy to use for this service

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

What can you gain from volunteering?

• You’ll have the opportunity to apply your existing support skills in a new way
• You will join a pioneering team, who are passionate about expanding the counselling service
• You will be supported in your role and will have a check in and check out with a team member before and after each shift

Time commitment
We are looking for a commitment of 2 hours per week (minimum) which would allow you to carry out 2 assessments. All assessments must be carried out between 9:30am-4pm and we would ask all volunteers to work on a rota system, volunteering at the same times each week.

Practical considerations
You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. We carry out references for all individuals who will be volunteering with us on a regular basis. Volunteers will be required to complete some internal training, data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We may close applications early if we recieve a high number of applications for this role. 

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

Our trustees play a vital role in making sure that Julian Support achieves its core purpose. They ensure that Julian Support has a clear strategy and that our work and goals are in line with our vision. They scrutinise financial management and ensure the process of sound governance including the identification and mitigation of risks. Just as importantly, they support and challenge the Chief Executive and the senior leadership team to enable Julian Support to grow and thrive, in line with its objectives and values.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Duties:

· Support and provide advice on Julian Support’s purpose, vision, goals and activities.

· Approve operational strategies and policies and monitor and evaluate their implementation.

· Oversee Julian Support’s financial plans and budgets and monitor and evaluate progress.

· Ensure the effective and efficient administration of the organisation.

· Ensure that key risks are being identified, monitored and controlled effectively.

· Review and approve Julian Support’s financial statements.

· Provide support and challenge to Julian Support’s CEO in the exercise of their delegated authority and affairs.

· Keep abreast of changes in Julian Support’s operating environment.

· Contribute to regular reviews of Julian Support’s own governance. Attend Board meetings, adequately prepared to contribute to discussions.

· Use independent judgment, acting legally and in good faith to promote and protect Julian Support’s interests, to the exclusion of their own personal and/or any third party interests.

· Contribute to the broader promotion of Julian Support’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

Finance Trustee - What we are looking for

As with all our Trustee roles we are looking for people willing to bring energy, enthusiasm and commitment to the role, and someone who will broaden the diversity of thinking on our board. For the Finance Trustee role you will:

· ideally be a qualified accountant

· have experience in financial management including budgets and forecasts, cash flow, investments and liquidity and financial systems

· an understanding of the audit process

You do not need previous governance experience – we will provide a full induction and training.

Personal skills and qualities

· An understanding of the difficulties faced by people experiencing significant challenges with their mental health.

· Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.

· Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

· Effective communication skills and willingness to participate actively in discussion.

· A willingness to speak their mind and engage in discussions in an open, frank, and assertive (not aggressive) way.

· A strong personal commitment to equity, diversity and inclusion.

· Enthusiasm for our vision and mission.

· Willingness to lead according to our values of Hope Equity Accountable Real Trust

· Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Terms of appointment

Terms of office

· There is currently no fixed term of office.

· This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment

· Attending 4 Board meetings annually including the AGM. Currently meetings are held in person at Julian Support’s Head Office, 23 Pilling Park Road, Norwich, NR1 4PA

· Attending 2 Board Strategy days and training days as required

Committee membership

Ad hoc and occasional support through working groups and / or support to the executive team.

Additional requirement

Please note, all Trustees are required to have a Disclosure and Barring Service (DBS) check and hold an up-to-date certificate. The DBS check will be arranged by Julian Support.

Are you a Pashto speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Pashto-speaking community experience loneliness and isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

� What is the Talking Bubble Project?

☎️ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Pashto.

� Why volunteer with us?

✔ Support members of the Pashto-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training
✔ A DBS check (both fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

� How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Pashto-speaking community across the UK!

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer servise 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Volunteer Opportunities with Unique Support Hub: Asylum Support Team – Croydon & Crystal Palace Areas

Are you passionate about social justice, community engagement, and making a lasting difference in the lives of migrants and those seeking sanctuary?
We are seeking dedicated, compassionate, and experienced volunteers to join our Asylum Support Team in Croydon and Crystal Palace.

As part of this vital team, you will contribute directly to enhancing the wellbeing and experience of asylum seekers living in the community and those in Home Office accommodations. Your support will play a critical role in helping individuals navigate the complexities of the asylum process and build connections within their new communities.

Volunteer Roles Available

We are looking for individuals to take on a variety of essential roles, including:

• Community Activities Coordinator
  Organise and facilitate inclusive, engaging activities both within the reception centres and in the wider community to foster wellbeing, integration, and resilience.
• Advice & Advocacy Support Volunteer
  Provide one-to-one guidance on asylum procedures, support clients in understanding their rights and entitlements, and escalate cases where needed in collaboration with Migrant Help and AASC providers.
• Wraparound Services & Signposting Volunteer
  Assist asylum seekers in accessing crucial wraparound services including housing support, digital inclusion, mental health, education, and employment advice. 
  Provide effective referrals to legal aid solicitors and community organisations.

What We Offer Our Volunteers

• A volunteer allowance per visit
• Paid training sessions to equip you with the necessary skills
• DBS checks fully funded
• Continuous support and professional development
• The opportunity to work within a passionate team making meaningful impact in people’s lives

Who We’re Looking For

We welcome applications from individuals with:

• Lived or professional experience in migration, advocacy, or community work
• Strong organisational and interpersonal skills
• A deep sense of empathy, cultural sensitivity, and a commitment to social equity
• Availability for regular visits and engagements in Croydon and/or Crystal Palace

How to Apply

Please apply by submitting your CV and a brief personal statement by EMAIL  outlining your motivation and any relevant experience. Indicate clearly which role(s) you are most interested in.

Application Deadline: Rolling recruitment until positions are filled. Early application is encouraged.

Raising Futures Kenya is looking for an enthusiastic, committed Trustee, with a passion for supporting our small but mighty international NGO through a journey of shifting power to our partner NGO.  We are particularly looking for individuals with experience in fundraising in the international development sector, and a strong understanding of the international fundraising landscape. 

Responsible to: Chair, Raising Futures Kenya

Purpose: To guide and advise on the international fundraising landscape, and shifting the power (including fundraising) to our Kenyan partners.

Hours: Approximately 6-8 hours a month. 

Salary: This is a voluntary role. 

We currently have seven Trustees across the UK, USA and Kenya and three paid, part-time staff. Board meetings are every 6-8 weeks in the evening via Google Meet.

About Raising Futures Kenya

For 22 years, Raising Futures Kenya (England & Wales charity no.1181670) has worked alongside local people, and our partner NGO, in Kenya to develop projects which are owned by the community and create long-term, sustainable change to reduce poverty and improve livelihoods. 

Through our Seed of Hope training and support programme we enable 14-25 year olds (75% girls) to secure employment or start a small business, generating enough income to live above the poverty line. We provide free technical vocational and business skills training, alongside mental health and wellbeing support which has led to over 90% of graduates being in employment, self-employment or further education. Seed of Hope offers young people opportunity, dignity and hope. 

All training is combined with 3 key elements of support which makes our project unique and more successful than vocational training alone. 

1. Daily life skills and mental health wellbeing curriculum which includes topics on common mental health issues to challenge stigma and signpost students to the free counselling sessions we offer, gender equality, knowing and asserting your rights, family planning, health, hygiene and nutrition. 

2. Practical help is provided to ensure we remove any barriers young people may face in gaining an education and attending lessons, such as; free cooked lunches, support with travel costs, childcare vouchers for young mothers and free menstrual hygiene packs. 

3. Graduate support helps young people set up their own business and generate a sustainable income. This includes tailored business and financial literacy training, access to the Seed of Hope Business Hub providing computers, tools, and materials for graduates to use to launch their business, plus an ongoing peer mentoring scheme from former successful Seed of Hope graduates. 

If students are traumatised, hungry or can’t afford sanitary products, they won’t be in a position to learn. We treat every student as an individual and personalise our support to their specific needs and circumstances to set every student up for success. We know this holistic approach is more successful than vocational training alone, and has the most meaningful impact for young people.

Achievements

Some of our achievements include:

• Over 3,100 young people in Kenya have received free skills training.

• Since 2021 we now support more young people in a year than our first 15 years combined.

• 91% of our graduates are in full time employment, self-employment or further education.

• Received multi-year funding from the Department for International Development (now FCDO) and other reputable grant givers, including a US funder who has granted us $100,000USD a year to go directly to our Kenyan partner as part of our journey to shift power to our partner.

• Awarded the ‘Small Charity, Big Impact’ award by the Foundation of Social Improvement 2019 for achieving disproportionate impact to our size.

• Awarded ‘Charity Governance Award for Improving Impact’ in May 2022.

• Shortlisted for ‘Diversity and Inclusion Award for Best NGO on Promotion of Human Rights’ in Kenya in March 2022.

The future of Raising Futures Kenya

We are in Year 3 of our 2022-2026 year Strategic Plan. The focus is on shifting the decision making power to our partner NGO in Kenya.  It’s an exciting time to join as we think about our plan for the next strategic era.

Role Summary

Responsibilities of all Trustees

• Ensuring the organisation pursues its charitable objects (purposes), as defined in its governing document. 

• Ensuring strategic objectives are developed and met in order to provide greater public benefit, namely to the young people and communities we work alongside in Kenya.

• Ensuring that the organisation complies with its governing document (i.e. constitution or memorandum and articles of association), charity law and any other relevant legislation or regulations.

• Ensuring that the organisation applies its resources exclusively in pursuit of its charitable objects (i.e. the charity must not spend money on activities that are not included in its own objects, however worthwhile or charitable those activities are) for the benefit of the public.

• Ensuring that the organisation defines its goals and evaluates performance against agreed targets.

• Safeguarding the good name and values of the organisation.

• Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.

• Ensuring the financial stability of the organisation.

• Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds.

• Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the CEO.

• In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise. 

Networking and partnership development

• All Trustees are expected to assist Raising Futures Kenya to secure a sustainable and diverse funding base for the organisation, from seeking funding opportunities to galvanising personal and professional networks to generate income.

• Act as a proud ambassador for Raising Futures Kenya, representing the charity at meetings and facilitating networking and funding opportunities as these arise. 

• Join relevant networks and associations to further your understanding of the sector we are in, and to promote the work and best practices of the charity. 

Advise on fundraising 

• Support the strategic direction of how funds are raised by the UK and Kenya, in terms of shifting the power.

• Provide direct feedback to fundraising staff on approaches, bids or key organisations.

• Link Raising Futures Kenya with key contacts or organisations in the fundraising sector.

Person Specification

The ideal candidate will have the following skills and experience;

Essential:

• Experience as a fundraiser in an international development organisation.

• Understanding of the localisation or shift the power agenda.

• A commitment to the organisation, and willingness to devote approximately 6 hours a month and attend Board meetings.

• Understanding of the regulatory responsibilities of a Charity Incorporated Organisation (or willingness to learn) 

• A willingness to speak your mind with respect, tact and diplomacy. 

• Excellent communication and interpersonal skills. 

• Honesty and integrity. We’re a values led organisation and want to ensure that everyone who joins us shares our values of honesty and integrity.

• Teamwork and commitment. We’re a small organisation and rely on each other to lean in and play a part in achieving our objectives. We believe in getting the work done, but having fun along the way so our meetings are often light-hearted.

• Passionate about furthering the impact of our work, in whatever way you can. For example utilising your networks to share the work we do or to seek donations.

Desirable: 

• Competent in understanding finances.

• Knowledge and experience of programmes in;

• Education, Technical Vocational Training or Entrepreneurship

• Mental Health and Wellbeing

• Young people

• Girls and women

• Income generation

• Farming/agriculture

• Programmes in Kenya

• We are always looking for candidates who have lived experience of any of the following;

  • Kenya

  • East Africa

  • Technical Vocational Training

We are committed to a culture of inclusivity.  We are able to grow and learn better if we have a diverse organisation formed of the collective sum of individual differences, lived experiences, knowledge and self-expression.  We don’t want to exist in an echo chamber.  In recruiting for our team we welcome the unique perspectives you can bring in terms of culture, education, opinions, ethnicity, race, sex, gender identity, values, age, religion, disability, sexual orientation, beliefs, nation of origin and languages spoken.

Normally Trustees are asked to commit to a 3-year term on the Board and serve for a maximum of 2 terms.  All appointments are subject to completion of a successful 3 month probationary period. For more details about the legal obligations of Trustees visit the Charity Commission website and read its publication CC3, The Essential Trustee. 

Please note: the law places certain restrictions on becoming a charity Trustee (for example, you cannot be under the age of 18, or been convicted of an offence involving deception or dishonestly).  If you are in any doubt about your eligibility, visit the Charity Commission website.