Volunteer manager jobs in Liverpool, merseyside
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We are looking for an experienced Regional Opperations Lead, to coordination all aspects of the StreetDoctors operations within the Midlands Region and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid, through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing their skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
- To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
- To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
- To deliver training and ensure the quantity and quality of projects meet the required targets and new opportunities are maximised.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.



The client requests no contact from agencies or media sales.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for the governance of risk in the Army Cadets.
In this critical organisational safety role, you will both generate medical risk assessments and assure those generated by others. You will ensure appropriate medical governance and compliance processes are in place, including identifying organisational clinical risks and recommending appropriate policies. You will oversee incident reporting and trend analysis to support continuous improvement. This will include developing systems and reporting frameworks to provide a clear understanding of the organisation’s medical risk profile and supporting the volunteer team delivering advanced skills training to highly qualified first aiders.
Essential Skills
· Have a sound understanding of the role of medical support in the Army Cadets
· Hold an accredited assessing qualification
· Evidence of continuing personal and professional development
· Understand the legislative requirements for First Aid provision as set out by the HSE
· Understand legislative restrictions on medical scopes of practice.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs Sunday 12th July 2026.
Interviews will be held in person in London during the week commencing 3rd August 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Shop Manager
Reporting to: Retail Support Manager
£27,941 - £30,840
37.5 hours per week
Huyton, Liverpool
As a Shop Manager for Alder Hey Children’s Charity, you will deliver sales, Gift Aid and profit targets to generate income for our charity. You will empower and lead a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Shop Manager will be an integral part of the wider Charity team.
Income Generation
- Accountable for the shop’s performance in relation to all sales targets and Gift Aid targets and KPI’s. Ensuring that the results are communicated to the shop team and that all staff and volunteers are aware of, understand and are working to meet/exceed the agreed targets and KPI’s.
- Actively drive stock generation through community engagement and donor relationships
- Ensure maximum stock availability through effective stock control and shop replenishment.
- Continually review the rotation, quality, and replenishment of stock in order to maximise sales.
- Achieve the optimum price point for all stock items and promotional merchandise for seasonal and window themes, following the principles of Alder Hey Children’s Charity price guidelines.
- Provide direction and support to shop staff to actively promote Gift Aid in order to maximise contributions from donations.
- Identify local market and business development opportunities for performance improvement.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Support the team to maximise income via our online platforms.
- Make commercial decisions to drive profitability of the shop.
- Present and maintain the highest standards of shop merchandising and visual layout.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Prepare and complete all shop administration inclusive of cash handling and banking functions to the highest standard, accurately and on time, always adhering to Policies and Procedures.
- Plan and organise daily workload throughout the shop in a way that ensures efficiency.
- Maintain an appropriate income/expense budget e.g., petty cash in accordance with the set targets to maximise the profitability of the shop.
- Seek, utilise and analyse management information including EPOS data to manage shop performance, seizing opportunities for improvement.
- Work with the wider Charity team to promote and support fundraising activities and events.
Staffing and Volunteers
- Create an inclusive environment where staff, volunteers and customers are treated with dignity, respect and fairness
- Line management of Assistant Shop Manager and team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the managers absence.
- Accountable for planning the shop rota, including both shop staff and volunteers to ensure cover at all times.
- Ensures that the new staff members and volunteers are provided with the appropriate induction process and training for their role.
- Provide and support ongoing training and development.
- Train and develop shop staff and volunteers in customer service standards, operating standards and retailing skills.
- To work and treat staff and stakeholders in accordance with the Charity’s values
- Ensure all Security, Health and Safety policies and procedures are adhered to in order to provide a safe and secure shop environment for staff, volunteers, customers and charity assets.
- Provide regular and relevant training for staff and volunteers in Health and Safety, maintain legal compliance at all times.
Customer Service
- Be passionate about delivering the highest level of shop standards, cleanliness, display and merchandising.
- Exceed customer expectations by providing excellent quality service.
- Seek out new opportunities to make a real difference our customers experience.
- Make a positive impact within the local community.
- Play a key role in enabling the shop to represent the Charity’s values
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
Relationship Fundraising Manager
Contract type: Fixed term contract for 12 months
Full time: 34.5 hours per week, we are open to a conversation about how you work these hours
Location: Mobile worker with regular travel to meet supporters in Hertfordshire, Essex, London, Kent, Surrey, Sussex, Berkshire, Buckinghamshire and Oxfordshire (2-3 days a week). Candidates must have a full UK driving license and be able to travel across the locations listed.
Salary range: £35,200 - £39,200 + benefits + car allowance. Please note that we typically offer at the start of the range, unless candidates demonstrate exceptional skills and experience.
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
About the role
In this rewarding role, you will be within a team of Relationship Fundraising Managers and play your part to drive income growth across the region by building valuable relationships with supporters and delivering tailored stewardship to a variety of audiences. You will boost Macmillan’s presence in communities, raising awareness of our vital services and the difference they can make.
Your innovative ideas, personalised guidance and support will help supporters achieve their fundraising goals while acknowledging each person’s individual journey, and highlighting the profound impact their contributions will make for people living with cancer.
About you
The skills and experience we are looking for in the role are:
- Solid account management experience with the proven ability to build rapport and develop relationships while understanding the needs of a variety of individuals, organisations and groups. You will place our supporters at the heart of everything you do by creating personalised and thoughtful solutions to deliver a first-class supporter experience.
- Strong planning, organisational, and multitasking skills to meet deadlines and achieve both team and individual goals, including managing relationships with Macmillan supporters, volunteer groups and meeting key metrics such as, supporter retention and increasing fundraising targets.
- Impactful written and verbal communication and influencing skills to enable you to engage, inspire and deliver key messages combined with experience of collaborating with both internal and external stakeholders.
- Proactively acquire new business and new relationships through targeted acquisition including research, completion of applications, and presentations to supporters/companies/groups to secure new income and/or relationships.
This role is home-based with mobile working. On a weekly basis you can expect to travel across Hertfordshire, Essex, London, Kent, Surrey, Sussex, Berkshire, Buckinghamshire and Oxfordshire to meet with supporters face to face approximately 2 to 3 days a week. As such, you must have a full UK driving licence and access to a vehicle to travel regularly across the region.
There will be a requirement to attend in-person team meetings based in the area on a quarterly basis and other parts of the UK when our wider fundraising territory and department get together.
There will also be a requirement for flexible and out of hours working to support occasional evening and weekend activity and you will be compensated for this with time off in lieu.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment process
Application deadline: 23:59 on Sunday 28th June
First stage interviews: Online interviews will be held on Tuesday 7th July
Second stage interviews: Online interviews will be held on Thursday 16th July
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Assistant Shop Manager
Reporting to: Shop Manager
£26,848 - £28,492
37.5 hours per week
Huyton, Liverpool
We are looking for a passionate, ambitious Assistant Charity Shop Manager to join our team to help manage one of our successful charity shops.
As an Assistant Shop Manager for Alder Hey Children’s Charity, you will work alongside the Shop Manager to deliver sales, Gift Aid and profit targets to generate income for our charity. You will support the Shop Manager by leading and developing a diverse shop team, including volunteers, always demonstrating our Charity Values of:
- Courage
- Together
- Passion
- Magic
The Assistant Shop Manager will be an integral part of the wider Charity team.
You will play a vital role in supporting the Shop Manager to lead, motivate, and develop a team of dedicated employees and volunteers, fostering strong community engagement and maximising the shop’s impact. This includes encouraging and harnessing the gifts of time from volunteers, goods from donors, and income from customers. As a visible and active ambassador for Alder Hey Children’s Charity on the high street, you will ensure the shop reflects the Charity’s values and purpose in all that it does. You will also support and assist with van collections and deliveries, to ensure the smooth and efficient transport of donated goods, while representing the Charity with enthusiasm and professionalism.
Income generation
- Work with the Shop Manager to maximise sales and profits ensuring weekly targets are met.
- Support the team to maximise income from Gift Aid on donated products.
- Support the team to maximise income via our online platforms.
- Support van deliveries and collections, including arranging schedules and assisting on the van when required to meet operational needs and support the team.
- Work with the wider Charity team to promote and support fundraising activities and events.
- Explore ways to maximise sales via events, donation drives, pop-up shops etc.
- Cash up the till at the end of shift and ensure banking documents are completed. Investigate any discrepancies and report them to the Manager.
- Support with ensuring the money is ready and accessible for cash collection.
- Open and close the shop at the appropriate times.
Volunteers
- Support and management of a team of volunteers.
- Proactively recruit, manage and retain a diverse team of volunteers, utilise their skill sets and motivate them to deliver great customer service and perform tasks in-line with charity standards.
- Maximise the shop’s opening hours and ensure the shop is open and managed by the shop team in the absence of the Shop Manager.
- Help to provide and support ongoing training and development for volunteers.
- Work and treat employees, volunteers and stakeholders in accordance with the Charity’s values.
Health & Safety (in conjunction with Shop Manager)
- Ensure the shop adheres to Retail Health and Safety regulations.
- Implement good Health and Safety practices to help protect employees, volunteers, and customers.
- Help to ensure employees and volunteers are trained in manual handling.
- Help maintain the cleanliness of the shop and behind the scenes areas.
Stock Control (in conjunction with Shop Manager)
- Ensure continuous, sufficient levels of high-quality stock.
- Be responsible for deliveries and stock controls.
- Ensure stock is appropriate to the business and priced accordingly.
- Maintain a rigorous process of stock rotation, ensuring rotation within expiry dates.
- Ensure visual merchandising is a high priority, with products featured prominently in window displays.
Customer Service
- Be professional, patient and have a ‘people-first’ approach to customer services.
- Be committed to the principles of equality, diversity, and collaborative working.
- Set high standards of cleanliness, display and merchandising.
- Establish quality standards, consumer safety and ensuring continuity.
- Play a key role in enabling the shop to represent the Charity’s values.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Any other reasonable duties as required by your line manager.
The client requests no contact from agencies or media sales.
Regional Volunteer Team Lead- Midlands and Yorkshire
CSSC
Remote
£33,000.00
Full-time
Permanent
Membership Organisations
Job description
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in Midlands and Yorkshire
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Regional Hub
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
- To support volunteers to deliver a regional and local programme that: o Aligns to the CSSC strategy, mission, vision and values o Adheres to operating processes, framework and legislation o Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
- To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
- To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
- To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
- To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports
0
Total staff overseen
0
Internal contacts
Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing and Communications Team
External contacts
Regional and Area Officers, Communications Officers, Event volunteers
1
Person Specification
Personal
effectiveness
Essential
Desirable
Ability to manage and organise time and workload effectively.
Resilient and flexible with the ability to work under pressure
Ability to build and manage strong working relationships.
Able to work independently and as part of a team.
Personal drive and enthusiasm with a positive attitude and a desire to succeed.
.
Committed to continuous improvement
Skills,
experience & qualifications
Essential
Desirable
- Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
- Intermediate to advanced level of MS word and Excel
- Ability to communicate both through written and verbal
- Full UK driving licence as travel will be required for this role
- A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
- A working knowledge of CRM and digital Event Management Systems
- Experience with building and working with high performing teams
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company car
- Company pension
- Cycle to work scheme
Experience:
- Volunteer Management: 3 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Job Title: Independent Visitor Co-ordinator for Cheshire East
Service: Cheshire East
Reporting to: Children’s Rights Manager
Salary: £13,300 per annum (£26,600 FTE)
Location: Home based and work within the communities.
Candidates must reside within a reasonable distance of the service area.
Hours: 17.5 hours per week
Contract Type: Permanent
Make a Difference to the Lives of Children and Young People
Coram Voice is a national independent children’s charity, established in 1975, and one of the UK’s leading organisations championing the rights of children and young people in care. We ensure their voices are heard, respected, and acted upon, and we work every day to improve the lives and outcomes of those who rely on the support of the state.
Coram Voice is one of the Coram Group of charities. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
We are excited to offer an opportunity for an Independent Visitor Coordinator to join our dynamic, dedicated team supporting children and young people in Warrington and Stockport.
About the Role
As an Independent Visitor Coordinator, you will:
- Deliver a statutory Independent Visitor service to children in care and care leavers.
- Recruit, assess, train and support volunteers who become long term, trusted befrienders for young people.
- Build strong, positive relationships with children, volunteers, and key professionals.
- Champion a child led approach, ensuring young people’s wishes and feelings drive every decision (except where safeguarding concerns arise).
- Work collaboratively across Coram Voice and with partner agencies.
- Take independent responsibility for leading and supporting our volunteers, while working in partnership with the Children’s Rights Manager to support accurate reporting and contract monitoring.
If you are passionate about volunteer development, young people’s rights, and meaningful, lasting change, this role could be perfect for you.
What We Offer
Coram Voice is committed to recognising and rewarding the vital work of our staff. When you join us, you’ll benefit from:
- Competitive salary
- Matched pension contributions (up to 5%)
- 25 days’ annual leave plus 3 additional paid days between Christmas and New Year
- Supportive, flexible working culture
- Family friendly policies and a focus on staff wellbeing
You will have the opportunity to make a genuine difference—every single day.
Recruitment Process
Shortlisting:
Conducted by Annmarie Ahtuam, Service Manager, and Sarah Gabriel, Children’s Rights Manager.
How to Apply:
Please complete the full application form and address every point in the person specification.
We cannot accept CVs.
Internal applicants may submit a supporting statement addressing the person specification.
Interview Process:
- Written exercise
- Panel interview
- A further one‑to‑one interview (Warner compliant)
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Monday 13th July 2026 at 9am
Interview date: Monday 20th July 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
We are looking for an experienced National Operations Manager, to manage the StreetDoctors operational delivery, quality standards and to support the organisation's strategic development to become a high performing organisation.
We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for operational delivery, the role will manage and develop the organisation's delivery capacity and implement new innovative national projects. The role will ensure the organisation's performance is managed, achieves the targets and is fit for the future. The key areas of focus include:
-
Delivery & Quality Standards: To ensure the quantity and quality of training sessions and projects are nationally consistent, meet the required targets and new opportunities are maximised.
-
Relationship Management: To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
-
Volunteer & Staff Management: To support the development and management of an engaged high performing staff & volunteer delivery team and ensure the volunteering journey is effective and provides the best volunteering experience possible.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Challenge Events and Community Fundraising Manager
Hours: 37.5 hours per week
Salary: £40,000 per annum
Working Pattern: Remote with attendance at meetings in Cannock/London (approx 2 per month) and attendance at events across the UK as required.
Lead the transformation of challenge events fundraising for a charity that changes children's lives daily. You'll build a national portfolio of inspiring events that generate significant income and create lasting supporter relationships.
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better.
Through grants and emergency equipment loans, we ensure children get vital equipment when they need it. Our free nurse helpline offers crucial support and information. We advocate for change and support adults with additional needs through volunteering and employment opportunities.
What you'll be doing
You'll develop and deliver a sustainable programme of challenge events and supporter-led fundraising activities. Working with the Head of Fundraising and Marketing, you'll create the strategy and drive income growth.
Strategic Development:
- Develop challenge events strategy and annual operational plans
- Set budgets, income targets and performance indicators
- Research new event opportunities and market trends
- Monitor performance and maximise income generation
Event Portfolio Management:
- Build portfolio including running, cycling, walking, trekking, overseas and virtual challenges
- Recruit, steward and retain participants through exceptional supporter journeys
- Manage relationships with external event organisers and suppliers
- Ensure safe, effective delivery meeting ROI targets
Relationship Building:
- Support corporate partners, community groups, schools and local businesses
- Deliver high-quality supporter care throughout their journey
- Collaborate across Fundraising, Marketing, Retail and Services teams
- Move supporters into long-term giving opportunities
What we're looking for
- Evidence of commitment to professional development within fundraising, events management or supporter engagement
- Experience delivering digital fundraising and supporter journeys
- Experience of mass participation events and challenge events delivery
- Track record achieving income targets and delivering fundraising growth
- Experience building relationships with supporters, volunteers and external stakeholders
- Experience planning and delivering events, managing budgets and monitoring financial performance
- Experience working with fundraising databases or CRM systems
- Excellent relationship-building and communication skills
- Strong event planning and project management abilities
- Ability to inspire supporters to achieve ambitious fundraising goals
- Flexible approach, including occasional evening and weekend working
- Understanding of fundraising compliance and regulation
Desirable: Experience of volunteer management
This role reports to the Head of Fundraising and Marketing.
Ready to create inspiring events that change children's lives? Join our mission to make life better for families across the UK.
Disclosure and Barring Service (DBS) checking may be necessary for this role.
The UK’s largest charitable provider of specialist equipment for disabled children.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Management
- Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
- Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
- Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
- Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
- Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
- Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
- Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
- Recruit, train and onboard new volunteers with the support of the Head of Department as required.
- Manage own, limited, complex caseload of clients where required to support the volunteer casework team.
Casework Management
- Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
- Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
- Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
- Report on team progress to the Head of Department via pre-arranged channels and format.
- Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
- Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
- Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
- Attend and contribute meaningfully to team meetings
Person specification
- In-depth understanding of the UK asylum system
- Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
- Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
- Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
- Clear leadership ability, with the capability to act with initiative and drive
- An understanding of the volunteer experience including potential challenges volunteers may face
- Self-motivated and used to managing multiple priorities to meet deadlines
- Collaborative team member with excellent verbal and written communication skills
- Strong digital literacy, including ability to work on Google Workspace and Office 365
- Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset
Whilst not essential, we welcome applications from people with the following skills
12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
13. Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.
The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.
We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Care4Calais
Care4Calais (C4C) is a volunteer-based charity providing essential aid and support for refugees in northern France and the UK. We support through on-the-ground assistance, and advocate for a fair asylum system - including safe routes to the UK with refugee rights on arrival.
We work alongside people seeking safety to ensure access to daily essentials, and fill gaps where state support is not provided. We are here for everyone attempting to navigate the complexities of claiming asylum in the UK - providing access to justice, and practical, welcoming support. We also communicate to the public the need for action in support of refugees. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.
In northern France we operate year round from Calais, providing warm clothing, shoes, shelter, services, and assistance to refugees living in appalling conditions.
Across the UK we collect and distribute clothes and other essential items, and provide social support and interaction including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. We are a community with the shared goals of creating a just asylum system, and a fair and welcoming society for all refugees.
Our work involves organising successful campaigns against racist UK government policies, such as the Rwanda plan and the use of barracks as accommodation for people seeking sanctuary.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the role
The UK Operations team provides essential psychosocial support to people seeking safety through practical services; such as running distributions, delivering English classes and drop ins, as well as activities to promote wellbeing such as trips and sports activities.
The UK Field Operations Manager will be responsible for managing our operations in London, working as part of the UK Field Operations Team to support large teams of grassroots volunteers to provide essential support to people seeking safety.
You will need to onboard and motivate volunteers through continuous engagement and support to ensure that proper safety procedures for effective distributions and activities are in place, well communicated, and consistently applied. The performance of each region and team needs to be regularly assessed and action taken to build capacity and skills where needed. Successful Field Operations Managers will build networks with local charities, community groups and Local Authorities to help grow and develop the operations of the local Care4Calais volunteer teams. As an operation, continuous improvement through research, learning and development of practices and policies will be critical. The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, a strong team player and excels working in a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.
You will be expected to demonstrate excellent judgement, initiative, integrity, strong interpersonal skills, and the ability to communicate with a diverse group of people. You will be part of Care4Calais’ core team in the UK and will report directly to the Chief Operations Officer.
This is a fantastic opportunity to join a highly committed team dedicated to improving the lives of those seeking safety.
Key Responsibilities
Your responsibilities will include, but will not be limited to:
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Providing core operations support for Care4Calais’ operations in the UK (specifically London), working to build capacity and support volunteers in their activities. This includes supporting with setting up and running clothing distributions, drop-in sessions, trips and activities as well as supporting volunteers offering guidance and information to individuals.
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Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations.
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Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.
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Managing and supporting large teams of dedicated volunteers supporting people seeking safety.
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Being involved in ensuring that safeguarding procedures are followed in your teams.
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Volunteer onboarding and induction, and continuous volunteer management.
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Develop and deliver training to volunteers.
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Regular in-person visits to the volunteer teams you manage in London.
Person Specification
Essential Skills and Experience:
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Clear leadership ability, with the capability to act with initiative and drive;
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Proven project management skills;
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Strong commitment to the rights of people seeking safety;
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Commitment to Care4Calais' values and mission, including anti-racism;
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Hands on, operational, dynamic and enthusiastic;
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Team worker with good communication and people skills;
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Self-motivated and used to managing multiple priorities to meet deadlines;
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Able to build positive relationships with a range of stakeholders including those from displaced communities, Local Authorities and other charities;
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Ability to respond to the fast-changing and dynamic nature of the UK asylum system, always prioritising the needs and desires of the communities we support;
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Excellent verbal and written communication skills;
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Ability to work on Google Workspace and Office 365.
Desirable Skills and Experience:
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Experience leading and managing volunteer teams from varied backgrounds
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Experience working/volunteering supporting people seeking safety
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Experience in making grant applications/fundraising experience and managing budgets
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.
Please note: While day-to-day this is a remote role, you will be expected to conduct semi-regular visits to the local volunteer teams in the areas you manage (London). You must therefore be willing to travel, and you will be supported in doing so.
Applications
Please provide a short cover letter/personal statement that explains why you are suitable for this role and why you want to work for Care4Calais, and answer the short application questions.
The successful applicant will be provided with the induction and training needed for them to succeed in the role.
Please note that we receive a high number of applications and are a small internal team. If you do not receive a response in the first round, it means you have not been selected.
We understand that AI can be a useful tool, however we ask that you do not use it for this application as we want your application to be personal to you.
Equality & Safeguarding
Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.
Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.
Lived Experience Inclusion
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system. As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment.). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V570
Job Title: Engagement Manager
Location: Flintshire (home based with local travel)
Contract Type: Fixed Term Contract until End of February 2027
Hours: 21 hours per week
Salary: £25,625 per annum (Full Time Equivalent)
DBS: Enhanced Level DBS
Job Family: Job Family 3
Closing Date: 24th June 2026 midday
Interview Dates: July 2026 - TBC
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Role Purpose
We are looking to recruit a talented, dynamic and professional Engagement Manager to join our team. In this role, you will lead all aspects of the Flintshire Befrienders project.
Flintshire Befrienders is funded by the National Lottery Community Fund and supports older people experiencing social isolation and loneliness. Our team of Volunteer Befrienders provide companionship, help to build confidence, and encourage engagement in the local community. The project consists of:
· One-to-one befriending in a person’s home, or over the telephone
· Community buddying – support to attend local community groups and events
· Volunteer-led events – activities that older people can engage in, based on their interests
The right candidate would be someone with experience of supporting and managing volunteers, working with older people facing isolation and loneliness, as well as someone who can work flexibly and demonstrate a commitment to our organisational values.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive meaningful change for disabled children while building your career in corporate partnerships. This role offers the chance to secure major new business partnerships that directly fund life-changing equipment for children who need it most.
Location: Remote with 3 days in the office per month
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.
Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.
Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.
Disclosure and Barring Service (DBS) checking may be necessary for this role.
What You'll Be Doing
You'll drive sustainable income growth through acquiring new corporate partners and managing existing supporters. This role focuses heavily on proactive business development, working with our stock donation team to identify, approach and secure new corporate supporters.
New Business Development:
- Develop and deliver a corporate new business strategy to secure significant income growth
- Identify, research and prioritise prospective corporate partners aligned with Newlife's mission
- Build and manage a strong pipeline across retail, logistics, manufacturing, professional services and consumer brands
- Generate opportunities through networking, outreach, referrals, events and LinkedIn engagement
- Lead on preparing tailored pitches, proposals and presentations
- Conduct face-to-face and virtual meetings with senior decision-makers including CSR, ESG, HR, marketing and executive teams
Partnership Types:
- Charity of the Year
- Strategic partnerships
- Cause-related marketing
- Employee fundraising
- Sponsorship and payroll giving
- Corporate volunteering
- Gifts in kind
Account Management:
- Manage and develop a portfolio of corporate partners to maximise long-term value
- Deliver excellent stewardship and relationship management
- Create impactful partnership plans and reports demonstrating social impact
- Identify opportunities to grow existing partnerships through multi-year agreements
Performance Management:
- Deliver agreed income and KPI targets for corporate fundraising
- Maintain accurate pipeline forecasting and reporting
- Monitor ROI and ensure partnerships deliver strong value
What We're Looking For
Essential Experience:
- Proven experience in corporate fundraising, sales, business development or account management
- Strong track record of securing new business and achieving income or revenue targets
- Excellent relationship-building and influencing skills
- Confident presenter with strong written proposal and pitch-writing abilities
- Commercially aware with ability to identify mutually beneficial partnership opportunities
- Highly organised with strong pipeline and project management skills
- Self-motivated, proactive and results-driven
- Passionate about improving outcomes for disabled children
Essential Skills:
- Strategic thinking and communication
- Negotiation and relationship management
- Resilience and persistence
- Commercial awareness and collaboration
- Initiative and creativity
Desirable:
- Charity sector experience
- Knowledge of CSR, ESG and corporate giving trends
- Experience using CRM databases such as Salesforce, Raiser's Edge or Donorflex
- Existing network of corporate contacts
If you're ready to build meaningful partnerships that change children's lives while advancing your career, we'd love to hear from you. Apply now to join our mission.
The UK’s largest charitable provider of specialist equipment for disabled children.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insight Manager (Maternity Cover)
Salary: £41, 439
Location: Remote with occasional travel to Downton / London for meetings
Hours: Full time
Contract: 12 months maternity leave cover
We have an exciting opportunity for an Insight Manager to join our team, playing a key role in how insight, research and evaluation inform decisions and demonstrate impact across the organisation.
Please see below for more information.
About the Role
This is a high-impact role at the heart of how we understand and improve what we do.
As Insight Manager, you will lead on delivering high-quality insight to support decision-making across key areas of the organisation.
You’ll have ownership of insight across our commercial and fundraising activity, as well as supporting our brand and marcomms teams with understanding public perceptions, helping us better understand our audiences, reputation and opportunities to grow impact.
Working as part of a team of Insight Managers and Data Analysts, you will collaborate closely with colleagues to ensure insight is joined-up, relevant and actionable. Alongside your core areas, you’ll also support wider team priorities where needed, contributing to a flexible and collaborative insight function.
You will design, commission and deliver research as well as using our own data to support your insights, working with stakeholders to understand their needs and translating findings into clear, evidence-based recommendations
This is a fantastic opportunity partnering with stakeholders to embed insight and ensure it is used effectively to drive decisions and maximise impact.
About You
Are you passionate about turning data into meaningful stories that drive change?
Do you enjoy working with stakeholders to bring insight to life and influence decisions?
Are you confident working with stakeholders, helping them understand and apply insight effectively?
We’re looking for someone who:
- Brings solid experience in research, insight or evaluation (typically 3–5+ years), ideally within a charity or related setting
- Has experience delivering end-to-end research projects, with a strong focus on quantitative research but equally confident in using qualitative methods
- Is confident working with marketing or fundraising stakeholders
- Can translate complex data into clear, relevant and actionable insights
- Builds strong relationships and enjoys working collaboratively to embed insight into decision-making
- Has experience commissioning or managing external research agencies
- Has an understanding of audience insight, public perceptions or brand research, particularly in charity and not for profit sectors
- Is adaptable and willing to support across a range of insight and research projects
Please note: candidates should have a relevant degree (or equivalent experience).
About the Team
You’ll be part of a collaborative and supportive Data Insight and Research function, focused on ensuring insight and evidence are accessible, useful and embedded in everyday decision-making.
We value curiosity, shared learning and continuous improvement—working together to make sure insights genuinely make a difference.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 24th June 2026
Interview Process: Initial informal conversation, followed by more structured competency based interview with a presentation.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
At Thomas Pocklington Trust, we’re promoting equality and inclusion for blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.
We are looking for an SLC Coordinator to join us and continue to grow the scope and presence we have already established in the Yorkshire and Humberside region. We are open to considering candidates wishing to work up to 36 hours per week. The salary will be pro rata for roles of less than 36 hours per week.
About the role
The key purpose of the Coordinator role is to support the Senior Engagement Manager to deliver regional Sight Loss Councils across Yorkshire and Humberside and to engage with blind and partially sighted people across the region. We currently have three Sight Loss Councils (SLCs) in this region, so the postholder will be expected to work alongside the Senior Engagement Manager and coordinate the SLCs’ activity, focusing on the retention of the volunteers engaged and ensuring the projects and work they are involved in continue to be successful.
About you
You will have the passion and ability to use your lived experience to influence change, for the benefit of blind and partially sighted people. As an experienced Coordinator, you will engage and support Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.
You will be a self-starter and work well on your own but will also enjoy being a part of a national team working across the country, with whom you can learn from, as well as share good practice with. Ideally you will need to live within the Yorkshire and Humberside region, as there will be travel within the region every week.
The client requests no contact from agencies or media sales.





