Volunteer outreach coordinator jobs in Birmingham
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Os ydych yn drefnydd sy’n canolbwyntio ar bobl ac yn mwynhau meithrin cysylltiadau a chreu effaith, byddem wrth ein bodd yn clywed gennych.
Volunteers are at the heart of our work. Each year, they support over 70,000 young people to build confidence, develop skills and explore their futures through insight talks, workshops and events.
We’re looking for a Volunteer Coordinator to grow and support our network across Wales. This is a new role, created as we invest in strengthening how we recruit, prepare and engage our volunteers, with the opportunity to shape how this work develops.
In this role, you’ll build relationships with employers, public sector organisations and community groups to recruit volunteers from a wide range of industries. You’ll manage onboarding, support volunteers to feel confident and well-prepared to work with young people, and work closely with our Volunteer Manager and Programme Team to match volunteers to opportunities across Wales.
You’ll play a key part in ensuring volunteers have a positive, high-quality experience – providing ongoing support, responding to feedback, and helping us continuously improve how we engage and retain our network. Alongside this, you’ll track activity, maintain accurate records, and contribute to understanding our reach and impact.
We’re looking for someone who is highly organised, proactive and great with people, confident building relationships, managing multiple priorities and communicating clearly. You’ll bring experience of working with volunteers, or in a coordination or partnership-focused role, and have a genuine motivation to support young people to achieve their potential. And, we'd love someone who is confident communicating in the medium of Welsh.
This role would suit someone who enjoys working collaboratively, is comfortable working across a wide geography, and is motivated by creating opportunities and delivering impact.
If you’re motivated by purpose, confident bringing people together, and want to play a key role in expanding our impact across Wales, we’d love to hear from you.
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We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.
While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.
The client requests no contact from agencies or media sales.
We are looking for a manager to lead on the relationship with the project funder, to lead a team of two co-ordinators and take ownership of project monitoring, analysis and reporting. You need to bring experience of liaising with senior stakeholders, people management and project management skills, including analysing data, and writing concise and comprehensive reports.
We are expanding our team to allow us to significantly grow and develop one of our key projects, Jericho Works. The project enables us to maximise our impact and take Jericho’s expertise out into the community, engaging with community organisations to reach those who face challenges in finding work and helping them progress in their journey towards employment. Jericho Works offers one-to-one employability support, short-term work tasters and placements, support into progression opportunities including volunteering, training and employment, and employability-focussed hardship and practical support.
We would consider 0.8 FTE for the right candiate. The successful applicant must have the Right to Work in the UK as we are unable to offer sponsorship.
What you will be doing:
· Maintaining and developing our relationship with the key funder and their team
· Leading on regular funder meetings
· Budget forecasting and monitoring
· Line management of project co-ordinators, including regular one-to-ones, appraisals, overseeing their development and supporting them to achieve their targets
· Identifying creative opportunities to maximise the impact and reach of the project, including for example creating and delivering workshops or other training.
· Contributing to direct participant support as needed and offering support to the team with more complex cases
· Meeting project targets including numbers of participants supported and positive outcomes
· Working with colleagues across Jericho and external partners to identify opportunities for participant progression
· Strengthening our network of community organisations and referral partners
· Ensuring timely submission of appropriate reports to trustees, senior management team and key funders, including data, finance and narrative reporting.
What skills are we looking for?
Essential
· Experience of people management and team leadership
· Experience developing partnerships
· Excellent verbal and written communication, networking and presentation skills
· Strong planning, organisational and project management skills
· Ability to record, manage and analyse data for monitoring and reporting purposes
· Good understanding of safeguarding
· Experience of providing support, mentoring and/or coaching to individuals who face barriers to employment
· Ability to work independently and manage own workload in addition to working as part of team
· An appreciation of and sympathy with The Jericho Foundation's Christian roots and values, and a commitment to its mission of supporting people facing barriers to employment into sustainable work.
· Ability to travel to various sites including ones not accessible by public transport
Desirable
· Experience within the charity or employability sectors.
· Knowledge of Birmingham's community organisations and support providers
· Experience of liaising with funders
· Understanding of supported employment and employability programmes.
About JERICHO
JERICHO is an award-winning Birmingham-based charity and family of six social enterprises. We provide supported work opportunities for people facing extreme challenges in getting a job and have been helping people across Birmingham into employment for over 30 years. We primarily support marginalised young people and survivors of modern slavery. What makes our model so effective is the way we combine work placements with individualised wrap-around support, training and a range of targeted activities. Our approach is focused on helping people address the issues that are affecting their life chances, build skills and confidence and ultimately become more employable.
INTERVIEWS ARE PLANNED IN PERSON ON TUESDAY 28th JULY
The client requests no contact from agencies or media sales.
We are looking for an addition employability co-ordinator to join the team. You will have experience of supporting people from diverse backgrounds looking to progress into employment or to move closer towards employment. You will spend the majority of your time with individuals helping them to improve their skills; helping them search and apply for jobs, training programmes or work experience. This will be at our offices or at community sites across Birmingham.
We are expanding our team to allow us to significantly grow and develop one of our key projects, Jericho Works. The project enables us to maximise our impact and take Jericho’s expertise out into the community, engaging with community organisations to reach those who face challenges in finding work and helping them progress in their journey towards employment. Jericho Works offers one-to-one employability support, short-term work tasters and placements, support into progression opportunities including volunteering, training and employment, and employability-focussed hardship and practical support.
We would consider 0.8 FTE for the right candiate. The successful applicant must have the Right to Work in the UK as we are unable to offer sponsorship.
What you will be doing
· Working one-to-one or with small groups to help write high-quality CVs and job applications
· Identifying suitable training and work experience opportunities for participants
· Attending job fairs and community events
· Networking with community organisations to maintain and develop referral pathways
· Attending community venues such as food pantries, community cafes and local charities to engage new participants
· Providing initial transition support when a participant progresses into employment.
· Ensuring available budget is appropriately spent on employability needs
· You will maintain accurate and timely records of the interventions you make.
· Meeting targets of participant engagement
· Working as part of a team to ensure that wider project deliverables are achieved
What skills are we looking for?
Essential
· Excellent communication skills and ability to support those from diverse backgrounds
· Experience of providing support, mentoring and/or coaching to individuals facing challenges in finding a job
· Excellent level of written English and ability to support others in writing letters, emails and CVs
· Ability to maintain accurate records in a timely way
· Good understanding of safeguarding
· Ability to work independently and manage own workload in addition to collaborative working as part of team
· Willingness to travel around the city to take support to those who need it most including to locations not accessible by public transport.
· An appreciation of and sympathy with The Jericho Foundation's Christian roots and values, and a commitment to its mission of supporting people facing barriers to employment into sustainable work.
Desirable
· Experience within the charity or employability sectors.
· Experience of building new partnerships
· Knowledge of Birmingham's community organisations and support providers
· Understanding of supported employment and employability programmes.
INTERVIEWS ARE BEING HELD IN PERSON ON WEDNESDAY 29TH JULY
The client requests no contact from agencies or media sales.


