Volunteer outreach coordinator jobs in birmingham
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Birmingham Skylight and Community based
Contract: Fixed term until 31 March 2026
About the role
Are you passionate about tackling health inequalities and empowering people to take control of their wellbeing? We’re looking for a dedicated Health Advocate to join our team and make a real difference in the lives of people experiencing homelessness.
In this vital role, you will:
- Provide health advocacy and practical support to clients experiencing homelessness.
- Help clients monitor their health needs, register with appropriate services, attend appointments, and communicate confidently with health professionals.
- Use your experience and determination to challenge health professionals and systems when needed, ensuring your clients’ voices are heard and respected.
- Work collaboratively with colleagues and the Project Coordinator to identify issues and continuously improve the quality and impact of our service.
Tackling health inequalities within the homelessness sector is at the heart of what we do. You’ll play a key role in driving change — advocating for individuals while challenging statutory services and systems to do better.
If you’re bold, compassionate, and driven by social justice, we’d love to hear from you.
About you
- Personal experience of homelessness
You must have experienced homelessness yourself.
(Please note: applications will not be shortlisted without this. Experience of working in homelessness services, or having friends or family who have been homeless, does not meet this requirement.) - Understanding of healthcare barriers
You understand the challenges people face when trying to get healthcare while homeless. - Knowledge of local support services
You know about the services available in Birmingham that help people who are homeless and need support accessing healthcare. - Good communication and people skills
You can talk and listen well, build trust, and communicate clearly with a range of people. - Ability to build professional relationships
You can work well with peer volunteers and clients, following guidance around professional boundaries and safeguarding to keep everyone safe and supported.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 23 November 2025
Interview date and location: Wednesday 3 December 2025, in person at our Birmingham Skylight, Rhubarb building 25 heath mill lane B9 4AE
Interview process: Competency based interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The Volunteer Coordinator we are looking for will enjoy this unique opportunity to grow and develop our current volunteer work into a thriving and sustainable programme. Our large Cadbury family home with five acres of beautiful grounds is a retreat centre for justice, reconciliation and peace and, as a result of this role, will become a fantastic space for volunteers to flourish while supporting the physical place, vision and work of the charity.
Our current volunteer work includes a small group of local individuals who meet for a monthly volunteer days to work on the grounds and maintenance, and who support our retreat and fundraising events. A relationship with BT has enabled us to begin to offer voluntary opportunities for their local staff and this area is ready to be developed. Volunteers of all faiths and none are invited, but not required, to participate in the rhythm of prayer at the house, and all have the opportunity to hear about the vision and work as part of their experience with us. To work with our bookings a development plan may look like a more regular midweek volunteer day, a regular Sunday volunteer day and a schedule of individual volunteering tasks to be undertaken when staff are onsite during the week.
This post is initially funded for one year. If the role proves fruitful The Greenhouse will seek grant funding to extend it; however, continuation beyond the first year cannot be guaranteed.
The Volunteer Coordinator is a new and developmental role within The Greenhouse at Barnes Close. It offers an engaging opportunity to join our staff team and build upon a small as-yet underdeveloped volunteer programme in a beautiful and rewarding place to work. They will also enjoy the oversight of a discerning and experienced Board of Trustees.
We will be pleased to receive your CV and a covering letter outlining your experience and suitability for the role, references will be required. The closing date for applications is 05/12/2025, interviews will take place during the week of 8th December.
You are welcome to contact the Director Rev. Helen Lawson with any questions, for an informal conversation regarding the role, or to arrange a visit. For our contact information see our website.
We look forward to hearing from you.
A Place for Justice, Reconciliation and Peace
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About StreetVet
Homelessness continues to rise across the UK, and for many individuals experiencing it, their pet has been a vital and integral part of their life, often long before they lost their home. The bond between a person and their animal can be profound, offering emotional support, companionship, and a sense of purpose. For many, their pet’s wellbeing is a top priority, even in the most challenging circumstances.
Accessing veterinary care while living on the streets, sofa surfing or living in a hostel or temporary accommodation provider can be incredibly difficult. That’s where StreetVet comes in. We are an award-winning national charity and a registered veterinary practice with the RCVS, providing free, accessible vet care to pets belonging to those experiencing homelessness across the UK. Our dedicated team of volunteer veterinary professionals deliver essential services where support is needed. We take our experience out of the consulting room and onto the pavements to provide the same first opinion vet care you would expect to receive in a practice.
StreetVet also works to remove barriers to accommodation and homelessness service through our Accredited Hostel and Day Centre Scheme, which helps hostels, day centres, and hubs implement positive pet policies and become pet-inclusive. This includes free veterinary care for registered pets, staff training, essential pet supplies, and access to virtual vet consultations via our telemedicine platform. The scheme empowers hostels to welcome pet owners without forcing them to choose between a roof over their head and their beloved companion.
How Our Work Is Making a Difference
For someone experiencing homelessness, their pet can be a lifeline, offering unconditional love, emotional stability, and a reason to keep going. Many of our clients may have faced trauma, relationship breakdowns, addiction, and mental health challenges, making it difficult to build trust. StreetVet’s approach is rooted in compassion and accessibility, meeting people where they are to ensure no one is excluded from care.
Operating in more than 20 locations currently across the UK and growing each year, we provide free essential and emergency veterinary services that keep pets healthy and happy. In doing so, we nurture a bond that is healing and empowering, helping people rebuild their lives, reconnect with their communities, and move forward together with their pets.
Together with the critical support of a host of renowned organisations backing our team, StreetVet is changing the future for the pets of those experiencing homelessness who may otherwise have to go without the care they need and deserve.
Role Description
The Hostel & Day Centre Coordinator (North) will work closely with the Hostel and Day Centre Manager and the Coordinator (South) to ensure the effective administration and smooth day-to-day operations of the StreetVet Accredited Hostel & Day Centre Schemes. This role plays a key part in welcoming and onboarding new hostels and day centres into the network and supporting the ongoing engagement and success of existing partners. By fostering strong relationships with hostels, day centres, suppliers, and sponsors, the post holder will help build a connected and responsive community that ultimately supports more pets accessing hostels and day centres. Acting as a central point of contact, they will collaborate across internal teams and external stakeholders to ensure queries are addressed efficiently and support is delivered consistently.
StreetVet is a small team of 15 employees and so we expect people to be highly flexible in their roles, a team player with a “can do” attitude, willing to turn their hand to anything that needs to be done.
Please see our our Job Description attached for further details.
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together



The client requests no contact from agencies or media sales.
COMMUNITY HUB LEADER
Oasis Hobmoor, Wash Lane, B25 8FD
Full-time (40 hours per week, 1 FTE)
Contract: Permanent
Salary: £35,570 per annum
Opportunity
Oasis is looking for a Community Hub Leader who can combine an entrepreneurial flair and excellent leadership skills to lead Oasis Hub Hobmoor through the next phase of its growth.
We are seeking an experienced Community Hub Leader who will bring fresh vision, take the community on the next stage of its journey together as a movement and bring innovation as well as stability to the charity, which has become an anchor, and a place called home for the local community.
The post holder will lead the local charity – which over the last 8 years has grown considerably, in terms of staffing, income and projects (including food pantry and café, football training and teams, a wide range of adult education, advice and support, an array of community classes and holiday provision).
About us
Oasis Hub Hobmoor is a local charity situated in South Yardley, Birmingham, at the meeting point of three wards: Tyseley and Hay Mills, South Yardley, and Yardley West and Stetchford.
Our aim is to help create a local community where people of all ages and stages feel included, know they can contribute, and realise a deep sense of belonging. We are actively engaged in creating a community that is characterised by trust, safety, and opportunity.
Key responsibilities
This is a key role as you will be responsible for strategic oversight of the local charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Academy Principal, volunteers and members of the local community to develop a joined up local vision for the community.
Some of the specific duties of this role include:
· Establishment and coordination of a range of provision such as family support, holiday clubs, volunteering and community empowerment projects.
· Maintaining and building supportive working partnerships across the community and various groups.
· Leading strategic development (e.g. comms, income generation, MEL).
· Planning, resourcing and coordinating the community plan, measuring impact.
· Strengthening the local Oasis Movement.
About you
This is very much a relational and project management role. As such, the successful applicant will need to demonstrate:
· A strategic mindset, and experience of leading community delivery and growing projects.
· Innovative use of resources and budget management to maximise funding, with a track record of securing income.
· A thorough knowledge and understanding community work.
· An education to degree level or equivalent and /or relevant professional qualification.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work.
What we offer
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
Application process
For full details please go the Oasis UK charity website.
Closing date for completed applications is 9am Monday December 8th 2025. Stage 1 interviews will be held on either 10th or 11th December via Teams and the final stage will take place on Wednesday 17th December in person at Hobmoor.
Please send us your CV and cover letter.
To arrange a visit or an informal conversation about the role, please visit the Oasis Charity Jobs website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Job Description
Job Title: | Family Support Worker |
Location | RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley. The successful candidate will be based at the Birmingham, or Wolverhampton site and will be required to travel to all branches as needed. This is an in-person, on-site role with no hybrid or remote work options available |
Reporting To: | Deputy Regional Resettlement Manager |
Salary and benefits: | £23,500-£25,000 (dependent to experience) Additional Benefits: · Company-matched pension scheme · Employee assistance program · Health and wellness support · Mental health resources · Comprehensive training and opportunities for career advancement |
Hours: | 35 hours per week, Monday to Friday, from 9:00am to 5:00pm. |
Contract: | Fixed term till 31 March 2026 |
Annual Leave: | 21 days + 1 concessionary day and 8 Bank Holidays |
About the Role
The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.
RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.
Purpose of the Role
The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.
Main Duties and Responsibilities
Client Support & Case Management:
- Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
- Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
- Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
- Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
- Support families with housing, welfare benefits, education, healthcare, and employment.
- Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
- Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
- Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
- Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.
Integration & Independence:
- Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
- Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
- Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
- Encourage social integration by organising outings and community events to foster connections with local services and other refugees.
Partnership Working & Community Engagement:
- Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
- Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
- Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.
Administrative & Reporting Duties:
- Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
- Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
- Contribute to the development and improvement of services based on monitoring and evaluation feedback.
General Responsibilities:
- Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
- Attend team meetings, training sessions, and contribute to service development initiatives.
- Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
- Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.
Person Specification
Essential:
- Experience working with vulnerable individuals, particularly refugees or migrants.
- Strong understanding of the challenge’s refugees faces during resettlement and integration.
- Proven ability to manage a caseload and create detailed support plans.
- Experience in working with external agencies and coordinating services for clients.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
- Ability to manage sensitive and complex cases with a person-centred approach.
- Knowledge of UK welfare benefits, housing rights, and immigration services.
- Ability to maintain accurate records and use IT systems to document casework.
- Cultural competence and a commitment to diversity, equality, and inclusion.
- Ability to work flexibly and independently, including delivering outreach services.
- Fluent in Farsi/Pashto and English.
Desirable:
- Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
- Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
- Experience in delivering outreach support to families in their homes and community settings.
- Full UK driving licence and access to a car.
Flexibility
To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.
Equal Opportunities
We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.
Closing date: Tuesday, 30 September 2025, by 5:00 pm.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.
Founded in 1823 by Samuel Codner as a mission to support English-speaking people in Newfoundland, the Intercontinental Church Society (ICS) has grown into a dynamic Anglican mission agency. For over two centuries, ICS has supported evangelism, church planting and chaplaincy across the globe, particularly among English-speaking people living, working or travelling outside their home countries.
With over 1.5 billion English speakers worldwide our mission is global, reflected by our chaplaincy congregations which are richly multinational.
We currently have 48 Mission Partners in 17 countries over 4 continents.
Our foundations are strong. We are financially stable, spiritually vibrant with a highly engaged Council and committed team.
We feel that the time is ripe to pursue growth. This is a watershed moment.
Under The Reverend Canon Richard Bromley’s leadership, as Mission Director, our governance, relationship with the Diocese of Europe and our partnership with our chaplaincies have been greatly strengthened.
In this season we are launching a new 10-year vision to plant 50 English-speaking Anglican churches in major cities and towns across Europe, to proclaim the gospel in culturally relevant ways, foster collaboration with other denominations and congregations, and become catalysts for further church plants.
We are now seeking to appoint a dynamic Mission Director as Richard’s successor.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian.
You will be a Christian with a vibrant evangelical faith embracing a generous orthodoxy, with a breadth of senior strategic leadership experience in a cross-cultural Christian mission setting, pastoral and relationship building skills and compassion and wisdom to navigate the opportunities and challenges of the season ahead. You will also be passionate about our vision to reach people for Christ.