Volunteer Receptionist Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SUMMARY
To provide a receptionist service for Mind in Somerset.
DETAILED DESCRIPTION
Role: Volunteer Receptionist
Project: Core
Supervisor: Donna Waddleton
Location: Yeovil
Hours/Days available: We are seeking to cover the following hours: Monday (full day),Thursday (full day). We would be happy to split into am/pm roles instead of full days.
Mind in Somerset have the expectation that all who Volunteer for us always live our organisations Values at all times, we ask that you be;
Collaborative – work better together
Respectful – treat people how we like to be treated
Accountable – are responsible for own actions
Inclusive – respect everyone’s uniqueness
Compassionate – empathise, care and support
Main Purpose of the role: To provide a reception service for Mind in Somerset.
Key tasks:
To be the first point of contact for the Mind in Somerset reception function.
Greet all, welcome and help navigate visitors within our offices.
Supply refreshments if people need to wait.
Answer the telephone and support with general administration including responding to e-mail queries.
Providing service users with a signposting and information
Basic administrative support as required e.g. photocopying, scanning, making phone calls, booking venues for training or events, booking rooms.
Liaising with fellow volunteer receptionists to ensure rota is covered
Effectively take and distribute messages to relevant project leads
Dealing with Post and Deliveries
To attend the organisation update meeting
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
To adhere to all volunteer policies of the organisation.
There may be other duties required of our volunteers from time to time.
Person Specification
Essential:
Positive team-working skills
Flexible approach
Demonstrable IT knowledge/experience using Microsoft Packages
Willingness to learn (including independently) to extend their knowledge
Desirable:
Understanding of the need for good record keeping and GDPR
Equal Opportunities:
Mind in Somerset is fully committed to the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination, direct or indirect. All employees and volunteers are expected to promote and work fully in line with the company’s Equal Opportunities Policy. Mind in Somerset is a Disability Confident employer and welcomes applications from disabled people. If disabled applicants meet the minimum criteria for the job, they can request and will be offered a guaranteed interview. Should applicants require reasonable adjustment support for the interview/Volunteer meeting, please contact Mind in Somerset.
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
The client requests no contact from agencies or media sales.
***This is an unpaid voluntary role***
A crucial volunteer role at the centre, volunteer Reception Helpers help out at least one afternoon per week to warmly welcome members to the centre, help with queries (in person, by email and over the phone) and direct people to our various activities. This is an active and varied way to volunteer where no two days are the same!
Qualities you need for this role
- Confidence and communication skills in person and over the phone
- Reliable, dependable and a good sense of humour
- Flexibility, happy to support staff as needed
- Able to think on your feet
- Basic IT skills
When you'll be needed
- An afternoon per week: volunteers must commit for at least six months
- Monday-Friday between the hours 1:00pm – 5:00pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age restrictions - 16+
We are looking for a Reception Volunteer to provide a friendly welcome to patients and guests when they arrive at the hospice, helping to create an enjoyable environment for everyone. We are currently looking for a volunteer to be on recpetion on Thursday evenings between 4:30pm-6:30pm.
Your role will include some of, but is not restricted to, the following tasks:
- Greet all visitors in a friendly and professional way, in line with hospice security requirements
- Take in postal deliveries, informing staff as necessary
- Handle incoming phone calls politely, taking and relaying messages as appropriate
- Ensure the Reception area is clean and tidy
- Maintain confidentiality regarding patient details and hospice records
- Help with other related tasks when necessary
About Us
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
The client requests no contact from agencies or media sales.
***This is an unpaid voluntary role***
A crucial volunteer role at the centre, volunteer Reception Helpers help out at least one morning per week to warmly welcome members to the centre, help with queries (in person, by email and over the phone) and direct people to our various activities. This is an active and varied way to volunteer where no two days are the same!
Qualities you need for this role
- Confidence and communication skills in person and over the phone
- Reliable, dependable and a good sense of humour
- Flexibility, happy to support staff as needed
- Able to think on your feet
- Basic IT skills
When you'll be needed
- A morning per week: volunteers must commit for at least six months
- Monday-Friday between the hours 9:30am – 1:00pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a friendly face to help staff the Yeldall Manor reception desk for a few hours each week.
The role entails being the first point of contact for telephone callers, visitors and residents, welcoming and redirecting their queries/calls as appropriate. You will be comfortable using a computer in order to send emails, access the diary and assist with basic admin tasks, although there may also be times with less to do.
The role includes a lot of client contact, so you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them. As part of this, we ask that all our staff and volunteers help support the residents by interacting with them and encouraging them in their recovery and spiritual growth, and so ask that you will have a committed Christian faith yourself.
Yeldall Manor is set in the Berkshire countryside, about three miles from Twyford station. Lunch is provided with fellow staff and resident.
Yeldall wants all those affected by addiction to heal, transform and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Can you help with providing a welcoming reception service to visitors and callers to Age UK BRWF's Windsor Street (Bromsgrove) office?
Age UK Bromsgrove, Redditch & Wyre Forest is seeking the support of friendly and organised volunteers at its Windsor Street office to:
- Meet and greet visitors to the office
- Answer the telephone (referring to the appropriate person or taking messages)
- Support members of the team with simple administration tasks (e.g. booking appointments, photocopying, preparing post for mailing, updating databases etc.)
- Have an understanding of the services and support provided by Age UK BRWF and convey this in a positive manner when speaking to people
Personal qualities and experience most suited to this role:
- Friendly and approachable, with good interpersonal and communication skills
- Patient and flexible
- Experience of answering Telephones and using IT
- Able to use their initiative and also be part of a team
- Understands the need for confidentiality
- Willingness to undertake training and work within Age UK BRWF’s guidelines and policies (including Data Protection)
How much time is involved?
- Regular commitment of 3 hours a week (10am-1pm, Monday – Thursday)
What you can expect from us?
- We will make sure that you receive appropriate training for the role and that you have the support of a member of staff. We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Come and work in a vibrant and fun environment and support Caudwell Children to do whatever it takes to change the future of disabled and autistic children and support to help them lead a full and active life.
As a reception volunteer, roles and responsibilities may include:
- Communication with families and other organisations via telephone and email
- Meeting and greeting visitors (including visitor sign in)
- Providing practical and emotional support to children and their families across the country
- Processing and completing applications for specialist equipment, therapies and treatment
- Data inputting onto our metro system
- Providing an information and signposting service
- Answering telephone/email enquiries
- Monitoring our online chat service ensuring families receive the support that they need
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy organising? Would you like to play a key role in making sure things get done!
You will have the opportunity to support staff with a wide range of desk-based and administrative and reception based tasks. These roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis.
What you will be doing
- To support with administration, texting and emailing information to service users, volunteers, and staff.
- Support with updating and inputting data into spreadsheets.
- Support with making phone calls to follow up and gather needed information.
- To support the team with covering the reception desk, and dealing with enquiries from people arriving at the service/office.
The skills you need
- Good communication skills
- Good organisation and administrative skills
- Able to maintain good working relationships.
- Basic IT skills, comfortable using spreadsheets and emailing
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
The client requests no contact from agencies or media sales.
Would you like to do something practical to help older people? Do you have a few hours a month to spare? We are looking for caring and compassionate people with excellent communication and administrative skills to assist us with reception duties at our footcare clinics.
Your volunteering responsibilities
• Help prepare the venue before and after clinics.
• Act as first port of call for clients attending the clinic, e.g., direct them where to park, welcome them on arrival, provide drinks and chat while they wait for their appointment, and inform the Foot Care Practitioners when they have arrived.
• Ensure that clients are informed of fire safety procedures e.g. signing in and out, evacuation procedures.
• Alert the Independence at Home Manager if there are any issues or concerns.
The skills required for this role are:
• Good communication skills.
• A warm and friendly personality.
• Patience and respect for others.
• Be committed and reliable.
• Willingness to complete our induction training
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role of the Health Link Event Volunteer is an important one to the charity as we support very entrenched, institutionalised and isolated clients to access services in their borough.
The volunteer will enjoy developing positive relationships with new people and will be willing to work outside of their own comfort zone. The volunteer must have an enhanced DBS background check (SPEAR will apply for this on your behalf.)
LOCATION/S: Our Health and Wellbeing days are held across Richmond, Kingston, Wandsworth, Merton and Sutton Boroughs. We hold approximately one Health and Well-being day per month in one of the above locations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an office volunteer, you’ll play a vital role supporting our small fundraising team with administrative and office related duties.
In this role, no two days will be the same! You may be inputting data, making telephone calls, packing and sending out letters, counting donations, preparing stock for events or contacting fellow volunteers to fill our events rota.
As a office volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner.
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
- Have good communication skills and be able to work with other volunteers and staff as part of a team.
- Have an eye for detail and a flexible attitude.
- Have a good understanding of computers (Microsoft Office) or the willingness to learn.
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
- Recognise, respond to, and report any safeguarding issues or concerns.
What to expect from us:
- Regular support and advice from our staff team.
- Expenses covered in line with our volunteer policy.
- On-the-job training specific to your role.
- Events where you can meet other volunteers and share ideas.
- Impressive skills to add to your CV and a reference if/when you need it.
- The opportunity to meet a network of like-minded people.
- We are an equal opportunity organisation and welcome volunteers with diverse abilities.
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an event volunteer you will play a vital role by raising awareness of our services, assisting with fundraising and engaging with the local community.You will represent Magpas Air Ambulance at a wide range of events indoors and outdoors, come rain or shine. You may be assisting with car parking, meeting and greeting, setting up a stall, selling merchandise, engaging the public and answering questions. Magpas Air Ambulance have a presence at over 150 events each year and need reliable, friendly people like you to help us achieve this. At larger events you will be supported by an event lead and we'll always make sure you are prepared and confident, you don't need to have previous experience, just be willing to get stuck in!
As an event volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner.
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
- Follow the leadership and guidance of the event lead, staff member or event organiser.
- Assist in all event activities in a flexible and friendly manner.
- Have good communication skills and be able to work with other volunteers and staff as part of a team.
- Process the sale of merchandise and take donations.
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
- Recognise, respond to and report any safeguarding issues or concerns.
What you can expect from us:
- Regular support and advice from our staff team.
- Expenses covered in line with our volunteer policy.
- On-the-job training specific to your role.
- Events where you can meet other volunteers and share ideas.
- Impressive skills to add to your CV and a reference if/when you need it.
- The opportunity to meet a network of like-minded people.
- We are an equal opportunity organisation and welcome volunteers with diverse abilities.
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a collection tin volunteer, you will play a vital role in supporting us to raise our profile and fundraise within your community.
You will look after the Magpas Air Ambulance collection tins within a designated area, replacing full tins and returning them to an agreed location. You can also help us by finding new locations in which to place tins. These collection tins are an important part of how we raise money, raising approximately £20,000 per year.
As a collection tin volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance, having basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge, ensuring it's visible at all times
- Travel to your collection tins (on two or four wheels). Where motorised vehicles are used, you must hold a full UK driving license, have a road-worthy vehicle with up-to-date road tax, MOT certificate (where applicable) and fully comprehensive insurance.
- Establish the regularity of required tin collections in your area, keep a log of your activities and feedback to the Supporter Care Officer
- Proactively replace full collection tins as needed and deliver them to an agreed location within one working day of collection
- Place new tins in locations within your area, ensuring they are accurately labelled with the location and organisation's name
- Inform the Supporter Care Officer of any new tins placed or any changes, helping us to ensure records are accurate and kept up to date
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What to expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community, representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a welcome desk volunteer, you will be the welcoming face of Magpas Air Ambulance at our exciting new base in Alconbury Weald.
You will greet visitors at the centre, addressing any needs whilst giving exceptional customer service. You will contact relevant staff members when appropriate and signpost people into our visitor centre experience. In between greeting guests, you may be taking enquiries, processing the sale of merchandise, taking and counting donations or assisting us with other essential administration tasks.
As a welcome desk volunteer, you will be expected to:
- Represent Magpas Air Ambulance in a respectful and friendly manner
- Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service
- Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times
- Greet visitors, delivering exceptional customer service assistance and providing an overall welcoming environment
- Address visitor questions and needs both over the phone and face-to-face
- Have good communication skills and be able to work with other volunteers and staff as part of a team
- Have an eye for detail and a flexible attitude
- Have a good understanding of computers (Microsoft Office) or the willingness to learn
- Process payments
- Support various administrative duties
- Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
- Recognise, respond to, and report any safeguarding issues or concerns
What you can expect from us:
- Regular support and advice from our staff team
- Expenses covered in line with our volunteer policy
- On-the-job training specific to your role
- Events where you can meet other volunteers and share ideas
- Impressive skills to add to your CV and a reference if/when you need it
- The opportunity to meet a network of like-minded people
- We are an equal opportunity organisation and welcome volunteers with diverse abilities
As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.
The client requests no contact from agencies or media sales.
Sport and Advice Hub Volunteer
Young Roots aims to improve the wellbeing and life chances of young refugees and asylum seekers. We work directly with young refugees and asylum seekers in the UK and operate through trusted community-based partners in Lebanon.
ROLE DESCRIPTION
We are looking for volunteers to join our weekly Sport and Advice Hub in Brent. The Sport and Advice Hub is a space where 11-25 year old refugees and asylum seekers come to play football, cricket and other sports and also seek support with issues in their lives. It runs in Willesden every Wednesday from 4.45pm to 8pm.
The role would be a floating role between sports, board games and English class or on reception. So it is a chance to get involved in different activities!
You will be available to start w/c 20th May 2024.
In this role you will:
1. Provide a safe and welcoming environment for young asylum seekers and refugees
2. Help at the reception table with registration and finding out what kind of support the young people need (casework, mental health, immigration, social activities).
3. Help the Youth Development Worker and Coordinator to set up and run games and other activities at the youth club such as table tennis, cooking, board games, group discussions, feedback sessions.
4. Run a table where young people can practice English informally, contribute to sports activity, or support young people applying for jobs/volunteering
5. Assist the project staff to effectively deliver, monitor and evaluate the project.
6. Respect confidentiality and contribute to debriefs after the session.
7. If interested, to help on occasional trips locally and in central London (weekdays and/ or Saturdays).
PERSON SPECIFICATION
You will need to be able to demonstrate the following:
Essential • Enthusiasm and commitment to supporting young refugees and asylum seekers and to take part in activities
• Willingness to take part in safeguarding training (online)
• Experience of working or volunteering with young people
• Understanding and commitment to youth participation principles, as outlined in the attached document • Good communication skills
• Good team working and interpersonal skills
• A flexible approach
• Some understanding of the challenges faced by refugees, asylum seekers and migrants in the UK
• Be able to commit for at least 8 weeks.
• Be interested in youthwork and young people’s participation in decision making.
• Be interested in either doing sports, English or job applications with young people Desirable
• Ability to speak the following language(s): Pashto, Dari, Arabic, Tigrinya, Amharic, Vietnamese
• Experience of working or volunteering with refugees and asylum seekers or direct experience of the asylum system in the UK.
TO APPLY If you would like to apply for this position, please email your CV and a cover letter to us.
Interviews will take place online. Young Roots is committed to safeguarding and promoting the welfare of children and vulnerable adults. Successful applicants will be required to undertake a criminal record check via the Disclosure and Barring Service. A criminal record will not automatically prevent you from being considered for this role. Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination.
We welcome and encourage applications from people of all backgrounds. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from those within these communities
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Advice on how to contact can be found on our website.